One-Eight-One Hotel & Serviced Residences

Very clean, quiet and convenient. Staffs are pleasant and helpful. Thanks so much. We have a very nice stay. The gym is great with enough equipments.

Geräumiges Zimmer, alles sauber, viel Stauraum Sehr nettes Personal an der Rezeption und am Eingang. Gratis Bus Shuttle nach Central in der Früh. Tramstation direkt um die Ecke (3 Min)

Very roomy. Nice facilities, including gym. Good location. Great view of Kowloon and West Hong Kong.

We had stayed here twice during Covid -- a total of five weeks' quarantine over two stays -- so it was nice to return during a normal time. The hotel is (still) very clean and well kept as are the rooms. The staff are pleasant and eager to please. It is convenient to public transport and they offer a free shuttle to Central. Half the price of a big brand hotel in Central. Well worth a stay!

Room is nice and staff is very friendly and attentive. The amenities include a self-laundry room, entertainment room with video games and pool table, and a gym. Our experience unfortunately was affected by other guests who took the kids to play around in the gym while we were doing our workouts. The kids (all under 10), were playing with the weights, climbing into the machines and running around, sometimes with their parents, sometimes just by themselves. This situation happened 3 days in a row, and even though the cleaning personnel saw them and we complaint, no one came to talk to the parents. Its not only disrespectful but also dangerous to have unsupervised kids in a gym with other guests working out.

Excellent, beautiful hotel with many amenities!

I absolutely loved my experience at this hotel—it looked even better than the photos! The staff were incredibly friendly, making our stay all the more enjoyable. The spacious room with an epic panoramic sea view was a highlight, and my son loved it so much he didn’t want to leave. The hotel offers fantastic amenities, including free access to a laundry machine, entertainment area, and a well-equipped gym on the 5th floor. The neighborhood is vibrant, with a variety of food options nearby—definitely worth exploring! Thank you for an unforgettable stay. I’ll definitely be back!

This was a great hotel to stay at. I enjoyed my stay. The hotel is modern, but their lobby is on the second floor and it seems to be located behind a major street. A few things to point out are their beds and A/C. I always look for reviews about the bed and this hotel did not disappoint. The staff were also helpful and friendly. They also offer a laundry room which includes complimentary laundry pods and the machines are free which was great. The gym was pretty good too. There are also a couple of grocery stores nearby if you need to pick anything up. Overall, I would recommend this hotel to others.

Great view. Nice clean gym with view. There is a nice lounge area in the same floor as gym which was unfortunately closed for our entire stay for some reason (even though pandemic is over).

We have stayed 7 nights in total. Friendly and accommodating staff at all level. Especially the staff at the front entrance. Keeping very clean in all areas. Shuttle bus services are excellent. Whenever you need help,they will be there for you. Short distances to bus,Tram and MTR stations. The equipment at the Gym are excellent. Overall comments are excellent.

Nice accommodations. Room was spacious and clean!

good to have self-served laundry facility short walking distance to subway and other transportation very good window view of the harbor Housekeeping staff were good mannered Reception and Luggage staff were not helpful and not professionally trained Note is that I had booked this hotel with a refundable price with clear indication on my booking receipt that it was allowed cancellation notice 24 hours prior, and then payment at the property when checked in - it turned out the hotel had held 1 night deposit on my credit card without obtaining my consent 1 months and 20 days before my check in date! I called Reservation and it said it was hotel policy - ?? but there was nothing mentioned on the booking receipt, and why held a deposit on a customer's credit for over 1 month and without approval?! There were raining days during our stay here, and it was surprising to see water stains and patches of water along side the bottom of the big windows. Staff came in to check and expressed that it was normal during rainy days! The most unacceptable was that it had bugs in the hotel room and caused us a lot of bites red and swollen. I had used up 2 big bottles of Lysol spray during my stay there, and I had to disinfect all my luggage and belongings after I had returned home to prevent any of the bugs being carried back to home! I will not make recommendation for this hotel, and I will never return to stay in this hotel in future

We loved everything about our stay. Our room was exceptionally clean and very spacious. We stayed on a high floor facing the water and the view was breathtaking, especially during sunrise. This was the first of 5 hotels we stayed at during our trip and we felt that it was the only hotel/apartment that had vents providing "clean" air in Hong Kong. The restaurant at the property was also exeptional. Highly recommend their chicken claypot rice. The only downfall would be the property's location - it is obviously not as convenient as other hotels located in TST or Central for example. However, the hotel is still very close to many good restaurants, grocery stores etc. and a short walk to/from the MTR. The property's location would not deter us from staying here again. Highly recommend.

Very clean, very spacious hotel. Staff was extremely friendly and helpful. The house keeping was top notch. I will be staying here anytime I visit Hong Kong from now on.

Hotel is modern & clean, location is convenience. The room is spacious & has an ocean view. Staffs are friendly & helpful. Would highly recommend this hotel to travellers.

Would stay here again! Great location, easy access to buses and trams, convenient restaurants and grocery stores nearby. Room was modern, spotless, and spacious. Incredible views of the harbor. Staff was very kind and helpful.

We had stayed here twice during Covid -- a total of five weeks' quarantine over two stays -- so it was nice to return during a normal time. The hotel is (still) very clean and well kept as are the rooms. The staff are pleasant and eager to please. It is convenient to public transport and they offer a free shuttle to Central. Half the price of a big brand hotel in Central. Well worth a stay!

Desde la reservación que era pay at propperty nos estuvieron pidiendo una tarjeta que les habíamos enviado con la reserva pero como era e-tarjeta por protección de nuestro banco en internet y no metieron a tiempo la tarjeta nos estuvieron enviando mails que no podíamos contestar por encontrarnos en Bali. Llegando a decirnos que nuestra reserva estaba comprometida. Total pudimos enviar una foto de la tarjeta por e-mail pocos días antes de llegar. Al momento de hacer el Review del Check in puse este detalle al día siguiente Bono Yu Front Office Manager quiso disculparse pero más que una disculpa fue una excusa ya que al momento de registrarnos nos pidieron otra tarjeta para cobrar la cuenta y nos dijeron que la otra que por cierto habían cobrado dos noches con ella la dejarían de depósito con devolución en 15 días. Eso con lo que respecta a la reserva. El hotel tiene manchas en la alfombra del cuarto y uno de los días de estancia no hicieron el aseo del cuarto, la cafetera no funcionaba bien y el desayuno era muy malo y siempre lo mismo. En resumen este no es un hotel de cuatro estrellas por mucho.

The front office staff spoke very clear English and was very graceful when handling my issues. Housekeeping also was courteous with handling my concerns, and using a translation app we were able to converse well. I was concerned with some of the hardware. My first room the rolling blinds were stuck so the curtains did not close. My second room the air vent in the bathroom was dusty had some white fluffy something, and some odor. I was worried what could fall on my tooth brush…Another concern about housekeeping - I wasn’t too happy with how not-so-clean the cups and plates were, and the fact they refilled soap and 2 toothbrushes everyday. I collected probably 4 bars of soap and 8 toothbrushes in 6 nights… I really didn’t need that many. My taxi was always confused of where to drop me off when I arrived at the front… would be great to have some drop-off space

The staffs were always very friendly and helpful, the room were kept clean. The room was spacious and bright (harbour view) Very convenient, MTR and other public transportation were nearby.

Clean and breathtaking ocean view! I enjoyed my stay very well

Wonderful hotel with an amazing harbor view! Rooms are very comfortable!

Hotel was great but the "urban" view is that of a building very close by with fluorescent lights that are on 24 hours a day. So basically there is no view as the curtain has to be down all the time.

Very beautiful and nice ocean view with TV in the bath room. Clean and classy

Nice room, great shower, friendly staff and with lots of food outlets nearby. Also easy tram or metro options to get around. The only small negative was that the air con was very loud even on the lowest setting and despite setting higher or lower temperatures, only seemed to set the room to 22C, which was just about okay for me.

하버뷰 객실이였는데 호텔이 길을 건너 있어서 아래를 내려다보면 트램 집합소랑 창고들이 보여서 좋은 뷰는 아니였습니다. 호텔 근처에는 재활용업체들이 많아서 좀 어수선해습니다. 그리고 객실이 너무 추웠고, 샤워기 수압이 약했습니다. 조식은 룸으로 가져다줬는데 이틀을 묵는동안 메뉴가 똑같고 너무나 간단해서 실망했습니다.홍콩 물가가 비싸서 호텔도 비싸게 예매했는데 4성급이라고 표시되어있는거 치고는 3성급 보다 못한 느낌이였습니다. 직원들은 친절해서 그나마 위안이 되었습니다

Overall, the hotel is really nice. Rooms are spacious and well furnished and the beds are very comfy. No issues during our stay whatsoever and the location is pretty good too. Close to a lot of coffee shops and food places nearby. The only thing I wish the room had is a decent sized mirror in the room whilst getting ready.

Would stay here again! Great location, easy access to buses and trams, convenient restaurants and grocery stores nearby. Room was modern, spotless, and spacious. Incredible views of the harbor. Staff was very kind and helpful.

All staff are amazing , helpful , polite , knowledgeable Location - 9 mins walk to closest mtr station Sai Ying Pun and another 9 mins walk underground to get to train , not exactly the most convenient but good for walking after much dining in HK Good location , easy to get to CWB, central admiralty and even ocean park ! Didn’t get the harbour view though , but bed was king-sized so am happy Weighing scale has no more battery , no full length mirror in room All other facilities , amenities , service are tip top !

WiFi was terrible. If you want to make any video calls, be prepared to talk to pixels. WhatsApp video call, Messenger call, etc. - “forget about it.” Despite the third-world speed of the WiFi, it was a pleasant stay. The cleaning lady was sweet and very friendly. She was super enthusiastic about making sure you still have enough supplies and making sure your room is in tip-top condition. Oh printing was such a hassle. It took three hours to get a printing job done. How hard was it for them to call up and said, “We don’t have color printing.” I called twice before finally going down to confront them about it. During those calls, they just kept insisting they’re working on it but wouldn’t tell me that they didn’t have color printing. Only when I went downstairs out of frustration did I learn that they didn’t “finish” the job because they didn’t have colors. But after I asked where could I get color printing, somehow they took pity on me and decided to print my documents….in colors?! So they did have color printing this entire time! Then why with all of this stalling?!!! Ok other than that hiccup, the stay was pleasant. Room was nice, and bathroom was well- designed. Bed was comfy, too. Overall, if your reason to come to HK is for business and you require good WiFi and printing, go to another place. But if you just need a nice bed and comfortable amenities, than this place gets the job done.

We absolutely love this hotel - it’s our go-to whenever we visit HK. Great location minutes from MTR and plenty of shops etc nearby. Rooms are spacious, clean, everything you need for a good stay. Staff are fantastic - make you feel like a VIP every time you see them. Concierge is excellent. All our requests were accommodated and it feels like the staff always find solutions or go above and beyond to help guests. Can’t recommend this place highly enough! Top tip: get a harbour view room for lovely views across Victoria Harbour, great to wake up to each morning!

We checked in March 21 and checked out March 23 with extended check-out at 6 PM on the 23rd. When I booked the hotel on Expedia, I didn't notice $49 per night charge was added to the bill for my 11-year-old son, even though the hotel webpage on Expedia.com clearly states any children 11 or under would not incur extra charge if the child does not require additional bed. When checked into the hotel room, I noticed an extra folding bed was in the room which we didn't need, so we called the front desk to remove it. At this point I realized Expedia over-charged $98 for my son for the entire stay. Hotel staff came to remove the extra bed around 8 PM on the 21st. Shortly after, they called our room about the extra charge. My husband showed them the child policy on Expedia site and told them we would not pay for something we didn't use. They seemed to agree. At 6 PM on March 23rd, while checking out, without me asking, the young lady at the front desk told me that they could not refund me directly because Expedia charged me directly when I booked the hotel, but they already contacted Expedia about this incident such that I should call Expedia to get a refund. On March 25, we called Expedia. On March 27, Expedia came back saying that after multiple tries, they weren't able to obtain an approval from the property manager to waive the charge fee. We would not change the low rating until you both work together to resolve the issue (Expedia itinerary 72784453816863).

This an excellent hotel and we have no issues at all with the property or staff. Everything and everyone just very, very good. We like the room, bathroom and fluffy big towels. Many dining options just a couple of minutes’ walk from the hotel. Very easy to get around on public transportation but since we are an older couple, we mainly chose taxis which are plentiful and not too expensive. It would be nice to have a full length mirror in the room. Highly recommend this hotel and we would stay again the next time /we visit Hong Kong.

Very modern facility. Staff were very welcoming and pleasant. Great place to stay in Hong Kong.

Concierge service excellent. Daniel is an asset to the team.

Excellent service and extreme friendly staff. My wife and I spent the last 5 night in this hotel on our anniversary. The staff are very friendly. Front desk very accommodating. The bell captain Max is very passionate. He not only gave us advice on local eateries and directions to get there. When we do not have the coins for the tram fare, he pulled several coins from his own pocket to give us for the fare. It is beyond the call of duty. the kindness and generosity out of this world. It is a reflection this young man has a very kind and warm heart and made us feel very good about our staying. The young man, Bruce, is very helpful in getting us a taxi and loading our baggage on our departure. All in all, very excellent experience and a complete satisfaction on our stay. We’ll be back.

Staff members are very friendly and helpful with our additional requests during our stay. The hotel is within easy walking distance to trams and the HK Uni subway station allowing ready access to popular tourist areas in HK island and Kowloon. Lots of eateries near the hotel and in the adjacent suburb Kennedy Town. There is a Chinese vegetarian takeaway outlet within 5 min walk from the hotel.

Desde la reservación que era pay at propperty nos estuvieron pidiendo una tarjeta que les habíamos enviado con la reserva pero como era e-tarjeta por protección de nuestro banco en internet y no metieron a tiempo la tarjeta nos estuvieron enviando mails que no podíamos contestar por encontrarnos en Bali. Llegando a decirnos que nuestra reserva estaba comprometida. Total pudimos enviar una foto de la tarjeta por e-mail pocos días antes de llegar. Al momento de hacer el Review del Check in puse este detalle al día siguiente Bono Yu Front Office Manager quiso disculparse pero más que una disculpa fue una excusa ya que al momento de registrarnos nos pidieron otra tarjeta para cobrar la cuenta y nos dijeron que la otra que por cierto habían cobrado dos noches con ella la dejarían de depósito con devolución en 15 días. Eso con lo que respecta a la reserva. El hotel tiene manchas en la alfombra del cuarto y uno de los días de estancia no hicieron el aseo del cuarto, la cafetera no funcionaba bien y el desayuno era muy malo y siempre lo mismo. En resumen este no es un hotel de cuatro estrellas por mucho.

good to have self-served laundry facility big window view of harbour front desk and concierge staff not helpful bed and carpet bugs in hotel room unprofessional to hold 1 night hotel deposit on my credit card 3 weeks before check in date without obtaining my consent, and which condition was not indicated on the booking receipt whereas in turn on the booking receipt it had clearly indicated clearly that 24 hours prior cancellation notice and payment at the property when check in will not recommend this property

WiFi was terrible. If you want to make any video calls, be prepared to talk to pixels. WhatsApp video call, Messenger call, etc. - “forget about it.” Despite the third-world speed of the WiFi, it was a pleasant stay. The cleaning lady was sweet and very friendly. She was super enthusiastic about making sure you still have enough supplies and making sure your room is in tip-top condition. Oh printing was such a hassle. It took three hours to get a printing job done. How hard was it for them to call up and said, “We don’t have color printing.” I called twice before finally going down to confront them about it. During those calls, they just kept insisting they’re working on it but wouldn’t tell me that they didn’t have color printing. Only when I went downstairs out of frustration did I learn that they didn’t “finish” the job because they didn’t have colors. But after I asked where could I get color printing, somehow they took pity on me and decided to print my documents….in colors?! So they did have color printing this entire time! Then why with all of this stalling?!!! Ok other than that hiccup, the stay was pleasant. Room was nice, and bathroom was well- designed. Bed was comfy, too. Overall, if your reason to come to HK is for business and you require good WiFi and printing, go to another place. But if you just need a nice bed and comfortable amenities, than this place gets the job done.

The property is fine nice location very central and also the ding ding is just around the corner

Good location close to MTR and nice view from room

호텔위치가 도심에서는 아주 약간 떨어져 있지만 홍콩대역이나 트램 등 대중교통에 대한 접근성은 잘되어 있음. 무엇보다도 다른 호텔보다 넓고 가성비가 나쁘지 않음

GREAT LOCATION,

My Wife and I stayed at the One-Eight-One Hotel for four nights in January 2024. The Hotel is beautiful, and the hotel personnel were very friendly and helpful. We stayed in a Luxe Harbour King room with a view of the Harbour. The room was spacious and had everything we needed. There are many amenities like a laundry room, but we did not need them. The only complaint I have is that it is overpriced for the location. It is remote and it takes a while to get to the main attractions of Hong Kong. We didn’t mind too much as we enjoyed riding on the tram, but that can get tiresome after a while. Overall, though, we liked the Hotel.

Nice view from the windows. Wholesale market is right in front, however, it is a different kind of experience to observe the business of Hong Kong. Room was quite spacious. AC is working effectively. Windows have roll-down blinds if you want a dark room. Cleaning services are good. Our room was cleaned and tidied up daily. Bathroom was also clean. There's an adapter for different types of wall plugs. Drawers on top of the mini fridge have some cutlery in them for use, which is a nice touch. There's also an iron and ironing board you can use. There is no smoking area inside the hotel. You can smoke outside. Lots of food options nearby. Also some bars and pubs. There's three Seven Eleven stores around. Just a few minutes away from the metro station. A10 airport bus stop is just behind the hotel. Overall it was a good experience. I can totally recommend.

Property was in pristine condition, the staff were super helpful and welcoming (particularly the cleaning staff). The rooms were much bigger than the usual HK size, and are well designed, equipped and cleaned. Location was great, close to tram stop and MTR station (HKU). The only downside is it is quite close to a harbour logistic centre / motorway, so if you pick a harbour room make sure to go for the higher floors.

We had stayed here twice during Covid -- a total of five weeks' quarantine over two stays -- so it was nice to return during a normal time. The hotel is (still) very clean and well kept as are the rooms. The staff are pleasant and eager to please. It is convenient to public transport and they offer a free shuttle to Central. Half the price of a big brand hotel in Central. Well worth a stay!

One of the best hotel I’ve ever stay in HK. Staff were helpful and friendly, location was near to mtr HKU and near to central. The view was amazing. All five stars. I will come back here again when i visited HK

Nice stay at One-Eight-One Hotel. Size wise, it is way bigger than the other hotels I had stayed in HK previously. Love the space which is quite rare using HK standard. The room is clean and comfortable. The MTR station is nearby with quite a few selection of food choices and supermarkets. Personally I think the location is good as it's away from the crowded areas but not that far if you are to go to Central/ SOHO area.

There was nowhere to have a quick meal. The new restaurant within the hotel was awful and only served tasting menu!! We tried continental breakfast and I give them zero star. The laundry facility was the best on this six week tour .

We loved everything about our stay. Our room was exceptionally clean and very spacious. We stayed on a high floor facing the water and the view was breathtaking, especially during sunrise. This was the first of 5 hotels we stayed at during our trip and we felt that it was the only hotel/apartment that had vents providing "clean" air in Hong Kong. The restaurant at the property was also exeptional. Highly recommend their chicken claypot rice. The only downfall would be the property's location - it is obviously not as convenient as other hotels located in TST or Central for example. However, the hotel is still very close to many good restaurants, grocery stores etc. and a short walk to/from the MTR. The property's location would not deter us from staying here again. Highly recommend.

This an excellent hotel and we have no issues at all with the property or staff. Everything and everyone just very, very good. We like the room, bathroom and fluffy big towels. Many dining options just a couple of minutes’ walk from the hotel. Very easy to get around on public transportation but since we are an older couple, we mainly chose taxis which are plentiful and not too expensive. It would be nice to have a full length mirror in the room. Highly recommend this hotel and we would stay again the next time /we visit Hong Kong.

I would definitely recommend this hotel to everyone and I will stay here next time I come back to HK. The staff are very friendly and helpful. The room is spacious and super clean. There are many good eateries nearby and the A12 bus from the airport only takes about 40 minutes to get here.

Nice view from the windows. Wholesale market is right in front, however, it is a different kind of experience to observe the business of Hong Kong. Room was quite spacious. AC is working effectively. Windows have roll-down blinds if you want a dark room. Cleaning services are good. Our room was cleaned and tidied up daily. Bathroom was also clean. There's an adapter for different types of wall plugs. Drawers on top of the mini fridge have some cutlery in them for use, which is a nice touch. There's also an iron and ironing board you can use. There is no smoking area inside the hotel. You can smoke outside. Lots of food options nearby. Also some bars and pubs. There's three Seven Eleven stores around. Just a few minutes away from the metro station. A10 airport bus stop is just behind the hotel. Overall it was a good experience. I can totally recommend.

Very good facilities, comfortable room and great view from hotel room. The surrounding area is full of shopping and food options. Kennedy Town is just a short distance away on the tram and the HKU MTR station is also close and convenient. Service and staff were also high quality.

하버뷰 객실이였는데 호텔이 길을 건너 있어서 아래를 내려다보면 트램 집합소랑 창고들이 보여서 좋은 뷰는 아니였습니다. 호텔 근처에는 재활용업체들이 많아서 좀 어수선해습니다. 그리고 객실이 너무 추웠고, 샤워기 수압이 약했습니다. 조식은 룸으로 가져다줬는데 이틀을 묵는동안 메뉴가 똑같고 너무나 간단해서 실망했습니다.홍콩 물가가 비싸서 호텔도 비싸게 예매했는데 4성급이라고 표시되어있는거 치고는 3성급 보다 못한 느낌이였습니다. 직원들은 친절해서 그나마 위안이 되었습니다

Desde la reservación que era pay at propperty nos estuvieron pidiendo una tarjeta que les habíamos enviado con la reserva pero como era e-tarjeta por protección de nuestro banco en internet y no metieron a tiempo la tarjeta nos estuvieron enviando mails que no podíamos contestar por encontrarnos en Bali. Llegando a decirnos que nuestra reserva estaba comprometida. Total pudimos enviar una foto de la tarjeta por e-mail pocos días antes de llegar. Al momento de hacer el Review del Check in puse este detalle al día siguiente Bono Yu Front Office Manager quiso disculparse pero más que una disculpa fue una excusa ya que al momento de registrarnos nos pidieron otra tarjeta para cobrar la cuenta y nos dijeron que la otra que por cierto habían cobrado dos noches con ella la dejarían de depósito con devolución en 15 días. Eso con lo que respecta a la reserva. El hotel tiene manchas en la alfombra del cuarto y uno de los días de estancia no hicieron el aseo del cuarto, la cafetera no funcionaba bien y el desayuno era muy malo y siempre lo mismo. En resumen este no es un hotel de cuatro estrellas por mucho.

スィートに３泊しました。部屋は広くて2部屋あったので3人でも快適でした。でも１泊フリーとしても1人１泊3万4千円掛かってので、朝食なしプランとし、近所でお粥を食べました。近所に手頃なレストランが多かったので便利でした。また、22階だったのでフロントビューも楽しめました。地下鉄の香港大学から少し歩くけど、バス、トラムを利用すれば外れの立地もクリアできると思います。

Great views of Victoria Harbour. Great location for local eats and transportation. Staff is excellent. Handy laundry facilities. Unfortunately one of the restaurants was closed my whole stay