A Cozy 2BR Apt on Collins Near Flinders Station

Excellent location, right on a tram station on Collins/Elizabeth. Quiet building. Check in was a joke. There was no information sent to the booking platform regarding the access to the property, despite repeatedly calling the emergency phone number and messaging the host. We ended up booking into a very dirty hotel around the corner for that night as we had nowhere else to sleep (it was midnight). We eventually got a message the next day stating that we had been sent an email with the checkin details. The email came from the personal account of the owner, rather than through the platform we had used to book with. Obviously it went into my junk mail, and had no indication that the email was related to our stay. The 7-11 that we were required to pick our key up from, would not have. been open when we arrived anyway, despite providing our arrival time to the booking platform (Vrbo) prior to journey. We eventually got the keys at 7am the following day, when the shop open. We were only given one key, even though there were 5 people staying there.We booked for 5 people (4 adults and a 15 year old). When we arrived at the property, it was only set up for 4 people. The sofa ‘bed’ was a very small sofa (140x30cm). Did not convert into bed. There were no sheets or blankets provided for sofa. No reference to additional bedding on the property information. Asked host repeatedly for info. No response. Person on couch slept with legs hanging over end of sofa, with towels as sheets .

We thank the owner for allowing us to stay in this unit over the new year celebration for a very reasonable rate. The unit is centrally located to all attractions, and an easy walk to car parking facilities. There are some aspects which could have been cleaned more thoroughly, and we found the location of the clothes dryer in the living room a little strange. We are concerned that water may be affecting the bathroom ceiling and have advised the property manger of this problem. The building has a smart interior and quick lift service and felt secure with access by key pass . It would have been nice to have more tea cups.Overall it was a great place to stay at a reasonable rate.

Overall apartment was fine.Great position and quiet! However certainly needs an upgrade. Water damage to skirting board near bathroom. Not enough glasses. Only one teaspoon. Chipped crockery and only chamomile teabags. Coffee table also has broken leg.

Great location, tram at the doorstep, Flinders Station nearby. This was our first trip to Melbourne and we had a great time and having this central location for our accommodation was great.

Great location close to grocery store and within walking distance of the art galleries and other tourist activities. Also good transportation for free in the downtown area. Unfortunately the heater did not work very well and it was unusually cold during our visit.