Is parking available at the hotel?

Parking is available on-site, but it is limited and requires a reservation. Covered self-parking costs JPY 5000 per night, while valet parking is available for JPY 6500 per night, including in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee, which ranges from approximately JPY 0 to 8200 per person.

Does the hotel allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time is from 3:00 PM until 11:59 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge and can be arranged 48 hours prior to arrival by contacting the property. The shuttle operates 24 hours a day.

What accessibility features does the hotel offer?

The hotel offers several accessibility features including elevators, step-free entrances, wheelchair-accessible public areas, and a wheelchair-accessible registration desk. Additionally, there are wheelchair-accessible facilities in the restaurant and public washrooms.

Where is the hotel located in relation to key attractions?

The hotel is located in Chiyoda, Tokyo, within a 5-minute drive of the Tokyo Imperial Palace and Tokyo Tower. It is approximately 3.6 miles from Tokyo Skytree and 4.1 miles from Shinjuku Gyoen National Garden. Nearby attractions include Imperial Palace East Gardens (0.3 km), Tokyo International Forum (1.3 km), and Akihabara Electric Town (1.4 km).

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 6:30 AM to 9:30 PM.

What are the hotel's policies regarding children?

Children are welcome at the hotel, and one child aged 17 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of JPY 15000 per night. Availability is subject to request and confirmation.

Four Seasons Hotel Tokyo at Otemachi

Average nightly price at Four Seasons Hotel Tokyo at Otemachi by month, last 12 months (USD)
Month	Average price
January	US$956
February	US$955
March	US$1,632
April	US$1,475
May	US$1,268
June	US$1,022
July	US$843
August	US$774
September	US$849
October	US$1,229
November	US$1,142
December	US$1,345

What guests think

Reviews of Four Seasons Hotel Tokyo at Otemachi highlight spacious, design-forward rooms with striking city and Imperial Palace views, excellent spa, pool and bar facilities, and a central Otemachi base with direct metro access.

Guests consistently praise attentive, professional staff and concierge support. Rooms are large, comfortable and beautifully finished, though a few note smaller twin beds or obstructed views. Dining is frequently high quality but very expensive, and service at breakfast or the spa occasionally wavers. Expect a polished, quiet luxury stay with superb views and easy transport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests praise the spa, pool, gym and stylish bar, with impressive views. Note that the pool requires reservations and swim caps, and the hot tub and wellness areas are popular.

Related guest reviews

10

Jamira

27 Apr 2025

·

Stayed 3 nights

Ended our girls trip to Japan with another fabulous FS stay. Staff was exceptional as always both before and during our stay. Views of the city are beautiful and the spa is definitely worth a visit. We ate at the bar and Italian resultant (dinner and breakfast), but did not have time to try the French restaurant. The food was okay in comparison to the FS Osaka location where the food was fabulous. Tokyo has many great restaurants and I so would recommend those instead. Overall a great property!

8

pilho

21 Nov 2022

·

Stayed 1 night

일단 오테마치에서 황궁보이는곳에 있어 아침 조깅 하기에 최적의 장소였습니다. 그리고 일보는데에도 매우 편리하고요. 금액이 금액인지라 대부분 만족스럽고 GYM도 좋고 물론 기계종류가 작지만 뷰가 좋습니다. 다만, 수영장은 예약제입니다. 사용이 매우 불편하게 되어있더군요. 다른부분은 매우 좋은 호텔입니다. 마루노우치와도 가깝습니다. 도보 15분

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10

YUAN LIN

11 Mar 2023

·

Stayed 3 nights

Not all four seasons are the same and you just can't beat Japanese hospitality when it comes to hotel games. Hot tub with imperial view and sunset is a must do. The thing I loved the most is the Otemachi station which has four major lines and the exit c2a is 10 seconds walking from hotel entrance. Also right across the street is the Financial city with tons of restaurants at B1. Overall 10 out of 10 experience and will be back for sure next time.

10

Henry

24 Sept 2024

·

Stayed 5 nights

Gorgeous 5 star hotel situated on the top 6 floors of a 39 storey office building in a safe, quiet business district. Rooms spacious & elegantly designed. Hotel Restaurants, Bars & infinity pool feature stunning Tokyo views. All managed lovingly by the enthusiastic, friendly, helpful staff eager to meet your every need. Our highest recommendations!

10

PAUL

20 Aug 2025

·

Stayed 4 nights

The property has quick access to Otemachi Station, a great view over the city, amazing service and food and a beautiful bar, pool and gym. Great oasis in a busy city and centrally located.

10

Sylvia

20 Sept 2024

·

Stayed 6 nights

Loved staying there. Super clean, amazing staff and amenities. The spa and gym are fabulous for a recharge. Everyone is very kind and helpful. I highly recommend running or walking the trail around the Imperial Palace which is almost outside of the property. The hotel is in walking distance to Tokyo Station, the hub of the subway and access to the Bullet Train-a must to experience. I cannot wait ti come back soon and stay there again!!!

10

Katharina

26 Aug 2025

·

Stayed 4 nights

The Four Seasons never disappoints, and this one is particularly perfect. The view from the 39th floor reception and lobby and from my room on the 36th floor was breathtaking, the service excellent and the location stunning. Communication was easy via WhatsApp. Check out the bar, it’s a speakeasy hidden away with amazing drinks.

10

Noriko

14 Mar 2022

·

Stayed 1 night

素晴らしかったです、レストランは予約していなかったのですが案内してくださいました。ありがとうございました。プールに水泳キャップが必要なのがちょっと。。無料にて貸してくれましたが衛生上仕方ない。インスタ見たりしていったので少し恥ずかしかったです。

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10

Audrey

9 Oct 2024

·

Stayed 4 nights

5 star all the way! Friendly, helpful staff, excellent breakfast, beautiful, well appointed rooms, excellent spa and gym facilities and a lap pool! If I could give this a “ Fifth Season” I would!!

10

Adele j

3 Mar 2026

·

Stayed 5 nights

Clean room, great service. Can’t fault! Spa is deluxe.

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Cleanliness

Overall cleanliness is rated very high, with many calling rooms spotless. Minor issues appear occasionally, such as shower corner discoloration or a bath pillow odor, and a few remarks about housekeeping being slightly below expectations.

Related guest reviews

10

Ghanim

29 Dec 2024

·

Stayed 3 nights

This hotel is the highlight of our trip to Japan. The staff are friendly and warm. They continue to be so throughout our stay. Our room was clean and the view was superb, even if to see just the city. The bed was heavenly. Truly a gem.

10

Shiuhliang

10 Mar 2025

·

Stayed 2 nights

都非常好唯一的缺點就是浴缸的枕頭有一點異味建議要多清洗

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10

Celeste

22 Oct 2024

·

Stayed 5 nights

Beautiful and clean. Top notch service as all Four Seasons I have visited. Will definitely be back.

10

Sylvia

20 Sept 2024

·

Stayed 6 nights

Loved staying there. Super clean, amazing staff and amenities. The spa and gym are fabulous for a recharge. Everyone is very kind and helpful. I highly recommend running or walking the trail around the Imperial Palace which is almost outside of the property. The hotel is in walking distance to Tokyo Station, the hub of the subway and access to the Bullet Train-a must to experience. I cannot wait ti come back soon and stay there again!!!

10

Selma

5 Aug 2024

·

Stayed 3 nights

Love the location and cleannesses of the hotel room. Gym room view is beautiful overlooking the palace. Food served at the cafe lounge was too salty. overall love view.

10

HYERIN

31 Aug 2024

·

Stayed 3 nights

다 좋았어요. 몇가지만 포시즌에 맞지 않네요. 청결이 조금 미흡하고 안내가 부족해요 설명이 조금 이용시 자세했으면 합니다

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10

Uyen

26 Aug 2024

·

Stayed 3 nights

Excellent experience. Beautiful property. Helpful staff. Provided liquid handsoap. Spacious bathroom. Some yellowing in the shower corners that could be cleaned more thoroughly but that detail is almost missed in alot of hotels.

10

??

14 Aug 2025

·

Stayed 1 night

綺麗、明るい、清潔、住みたい‼️

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10

Adele j

3 Mar 2026

·

Stayed 5 nights

Clean room, great service. Can’t fault! Spa is deluxe.

8

Dawn

12 Mar 2026

·

Stayed 3 nights

Room was excellent but prices in lounge and restaurants were ridiculous. Very clean and great service

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Rooms

Rooms are spacious, beautifully designed and very comfortable, many with sweeping Tokyo or Imperial Palace views. Some guests mention smaller twin doubles or partially obstructed views.

Related guest reviews

10

Cyriac

21 Jul 2025

·

Stayed 2 nights

Absolutely top notch. Wonderful design, amazing staff, excellent rooms. The best place to stay now.

10

Stewart

7 Oct 2024

·

Stayed 4 nights

The property is beautiful. Stunning decor and views. In typical Four Seasons fashion no expense was spared on design and the decor was modern and cutting edge. The room was lovely and spacious and very comfortable. The shower and bathroom were amazing. The restaurants were great as was the spa.

10

Jasmeen

19 Sept 2025

·

Stayed 3 nights

Amazing staff and service, beautiful property with superb views of Tokyo skyline.

10

Petros

2 Aug 2025

·

Stayed 4 nights

Great room.

10

Andrew

11 May 2024

·

Stayed 3 nights

Very beautiful hotel. Beds were the most comfortable, felt like I was in a cloud. Food was amazing.

10

Ted

16 Aug 2025

·

Stayed 1 night

The Four Seasons is a must stay! The views, the fabulous restaurants, the pool, the staff and the large rooms with many amenities. Absolute beautiful hotel!

10

Melvin

26 Nov 2025

·

Stayed 2 nights

Large well appointed rooms, exceptional service, great location and excellent breakfast.

10

Rui Z

18 Oct 2024

·

Stayed 3 nights

The view in the room is obstructed by the building itself.

10

jim

6 Jul 2025

·

Stayed 1 night

Beautiful hotel with great views.

10

Glenn

14 Feb 2024

·

Stayed 3 nights

Everything you would expect from a Four Seasons property. A compact hotel but has everything you could possibly need. Without exception the staff were exceptional and couldn’t have been friendlier or more accommodating. We booked a twin double room and the double beds were barely big enough for a couple but just about bearable. The food was great. Spa and wellness area lovely and location for visiting Tokyo was great.

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Service

Service is widely described as exceptional, attentive and proactive, with strong concierge support. A few guests reported miscommunication, slow follow ups, or uneven service at breakfast and the spa.

Related guest reviews

10

Pam

14 Aug 2025

·

Stayed 4 nights

Domo arigato, Four Seasons Hotel Tokyo at Otemachi. My family and I have stayed at many Four Seasons hotels and this one provided outstanding customer service. The best we have ever experienced. We will definitely visit Japan again and will only stay at Four Seasons Otemachi.

10

JASON

12 Sept 2025

·

Stayed 3 nights

THANK YOU VERY MUCH TO FOUR SEASONS TOKYO AT OTEMACHI AND THEIR WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. THE SERVICE WAS TOP NOTCH. WE CAN'T WAIT TO VISIT YOU AGAIN SOON. THANK YOU.

6

James

19 Oct 2023

·

Stayed 3 nights

The hotel was magnificent! Concierge was Great! The staff and Service was off, especially in Spa and Breakfast. The pool attendant kept watching us while in pool or jacuzzi and writing things down on a clipboard and talking on their microphone. A very weird experience and difficult to relax while being watched. Happened both days, wife felt uncomfortable after 1st day and didn't want to go back to pool. I finally had to ask the Lady to leave us a along the first day, which she was reluctant to do. Also, for a service charge added to all your bills, ridiculous I had to ask for refills on my water glass at Breakfast. My $300 onsen experience a night prior to this far surpassed the "Legendary" service I was supposed to receive at the 4 Seasons.

10

Moritz

24 Oct 2025

·

Stayed 6 nights

Everything was great! The service, the amenities, the food! The room itself, the view from the room.

10

Adele j

3 Mar 2025

·

Stayed 4 nights

My recent stay at the Four Seasons Otemachi was nothing short of exceptional. From the moment I arrived, I was welcomed with the warmest hospitality, setting the tone for an incredible experience. The staff truly excel in every aspect—consistently accommodating, always ready to extend a helping hand, and impressively on point with every interaction. A special mention goes to Kevin at the concierge, whose attention to detail and genuine care made a significant impact on my stay. Whether it was arranging dining reservations or ensuring my every need was met, Kevin and the entire concierge team consistently went above and beyond. Their efforts elevated my experience to a level of comfort and convenience I have rarely encountered. Every part of the hotel reflects the brand's commitment to excellence. The rooms were immaculate, the amenities top-tier, and the overall ambiance exuded a sense of calm and luxury. The seamless service from the front desk to housekeeping showcased a cohesive team dedicated to making each guest feel valued and pampered. If I were to suggest any improvement, it would be a minor one regarding the breakfast service. On a couple of occasions, my order was not quite right. While this did not detract significantly from my overall experience, a little more attention to detail at the breakfast restaurant would bring perfection to an otherwise flawless stay. I look forward to my future stay at Four Seasons at Otemachi.

10

Stephanie

19 May 2025

·

Stayed 3 nights

The service is what you would expect from the Four Seasons, five star.

10

CRAIG

21 Jul 2025

·

Stayed 1 night

Staff were the best in Japan

10

Sonia

19 Mar 2025

·

Stayed 3 nights

Staff and service were just impeccable and seamless. They made everything so easy and they were so prompt. You can communicate with them through WhatsApp which was so handy. They have great attention to detail. It was a milestone birthday and they upgraded me and gave me a cake which was such a lovely welcome.

6

Hui chun

26 Jun 2023

·

Stayed 2 nights

When I checked in, there was a person at the counter who made me feel slighted. Maybe my English is not fluent enough. When I asked her to speak slowly, she felt a little arrogant. Five-star hotels have front desk workers who can speak Chinese. The staff should be basic. I don’t understand why the lady staff was treated with an attitude that made me feel uncomfortable. My boyfriend also feels the same. Other than that, everything is good

10

Brandon

15 Aug 2025

·

Stayed 3 nights

Staff was extremely attentive and went above and beyond, in every way possible! Everything was beyond expectations. Will be staying here for future visits to Tokyo. Made my first time in the city a great experience. Location very central to transportation hubs. Easy to get around and staff is willing to help.

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Location

Central Otemachi location with direct access to Otemachi Station and easy reach of Tokyo Station and the Imperial Palace. The area is a quiet business district that some find sterile or less walkable, especially on Sundays.

Related guest reviews

10

Brad

2 May 2025

·

Stayed 3 nights

We absolutely loved this property! It was in a great location if your loooking for something more mellow and not too busy. Great service!

10

Andrea

14 Sept 2025

·

Stayed 3 nights

Beautiful property just not really located near anything. I would suggest staying closer to Tokyo Station.

10

Debbie

5 Aug 2024

·

Stayed 4 nights

As always with all of their hotels, Four Season Tokyo Otemachi is beautiful, providing a wonderful experience. Bedding is sumptuous. Decor is tastefully Japanese, evoking hints of old Japan’s culture. The floral arrangements in the lobby is gorgeous. It was unexpected that the hotel was in the Mitsubishi Office Building. The office tower hosts a labyrinth of stores m, restaurant and access to the Otemachi station. Centrally located in business area, it was convenient to go to all parts of Tokyo via metro. Although shops and restaurants are closed in the area in Sundays. I highly recommend this hotel at this location.

10

Tracy

6 Jul 2025

·

Stayed 1 night

fabulous property and location across from the imperial gardens

10

PAUL

20 Aug 2025

·

Stayed 4 nights

The property has quick access to Otemachi Station, a great view over the city, amazing service and food and a beautiful bar, pool and gym. Great oasis in a busy city and centrally located.

10

Sylvia

20 Sept 2024

·

Stayed 6 nights

Loved staying there. Super clean, amazing staff and amenities. The spa and gym are fabulous for a recharge. Everyone is very kind and helpful. I highly recommend running or walking the trail around the Imperial Palace which is almost outside of the property. The hotel is in walking distance to Tokyo Station, the hub of the subway and access to the Bullet Train-a must to experience. I cannot wait ti come back soon and stay there again!!!

10

Edward

8 Dec 2024

·

Stayed 3 nights

Great property near the imperial palace. Great for business trips near Otemachi area

10

Brandon

15 Aug 2025

·

Stayed 3 nights

Staff was extremely attentive and went above and beyond, in every way possible! Everything was beyond expectations. Will be staying here for future visits to Tokyo. Made my first time in the city a great experience. Location very central to transportation hubs. Easy to get around and staff is willing to help.

10

Song

23 Oct 2024

·

Stayed 5 nights

Excellent service, safe and quiet beautiful neighborhoods, near shopping area, near subway stations and Tokyo stations.

2

FERNANDO

15 Dec 2024

·

Stayed 3 nights

The hotel was in a sterile, corporate high rise skyscraper. Felt disconnected from the city of Tokyo. Chiyoda area was boring, no bars or restaurants nearby; Not walkable. Had to be chauffeured, or taxi driven everywhere. The Imperial Palace Garden view was very underwhelming. This was my girlfriend and I first time in Japan and Tokyo, and I was disappointed. I dreamt of Tokyo having a spectacular bright neon light, skyline of buildings since I was child. But in reality Tokyo from Four Seasons Otemachi was very lacklustre, and Americanised. The hotel did not have a Japanese soul. Also booking dinner, bar, and tea reservations was a nightmare. Wasted hours communicating with concierge. Customer service was average. We did not receive the stereotype of Japanese hospitality, and customer service being superior, (best in the world).

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Dining

Breakfast and on-site restaurants receive frequent praise, with vegetarian options mentioned. However, prices are very high and a handful of reviews note limited choices, seasoning or order errors, and one serious allergy-handling lapse.

Related guest reviews

10

Jamira

27 Apr 2025

·

Stayed 3 nights

Ended our girls trip to Japan with another fabulous FS stay. Staff was exceptional as always both before and during our stay. Views of the city are beautiful and the spa is definitely worth a visit. We ate at the bar and Italian resultant (dinner and breakfast), but did not have time to try the French restaurant. The food was okay in comparison to the FS Osaka location where the food was fabulous. Tokyo has many great restaurants and I so would recommend those instead. Overall a great property!

10

Hitesh

16 Jul 2025

·

Stayed 1 night

Great service and excellent food at pigleto. Good amount of vegetarian options including custom options the staff provided

10

Kate

13 Oct 2025

·

Stayed 6 nights

Beautiful hotel 20 minutes from everywhere Friendly staff Very expensive dining

8

Mark

23 Jul 2024

·

Stayed 2 nights

Poor dining choices in restaurant

10

Melvin

26 Nov 2025

·

Stayed 2 nights

Large well appointed rooms, exceptional service, great location and excellent breakfast.

2

KENICHI

15 Aug 2022

·

Stayed 1 night

アレルギーや食べられないものをホテルのレストランにきかれたので事前に伝えたが、当日変更しましたといわれたが、食べられないものがださせてびっくりした。担当の人はあやまりもせず、とりかえますとだけ。ムッとしていたら料理長がでてきて謝られお菓子をわたされた。一流のホテルとレストランと思っていましたが、いいのは客室だけで社員教育や伝達システムが最低です。部屋にあったお茶とお菓子が追加で欲しかったので受付にまで行ってたのみましたが無視され電話で問い合わせしましたが、待っても持ってこないで無視、廊下にいた掃除の方に再度たのんだらやっと頂けました。一泊8万の部屋でお茶のパック一つ追加もいただけないホテルがあるのにびっくり。その後も謝罪もありません最低のホテルになります。

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10

AKEMI

12 Jan 2025

·

Stayed 3 nights

清潔でおしゃれでサービスも良かったです。ただ何を食べても値段が高いような。。バーもオシャレで素敵でした。また泊まりたいです。

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8

ATSUMI

6 May 2022

·

Stayed 1 night

家族の記念に滞在しました。お祝いのメッセージもいただき、楽しい滞在でしたが、残念な事が　2点　ありました。朝食で　紅茶を　お願いしましたが、飲もうとすると、冷めた不味い紅茶でした。交換を　お願いしようとしましたが、皆いそがしそうで、とても声を　掛けられる状態では無かった。和食を頼んだ家人は、カボチャに　火が通っていず、硬いままだったと　言っています。とても楽しみにしていましたので、それだけに　とても残念な　気持ちです。温かい紅茶を　お願いしますね。

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10

George

4 Aug 2025

·

Stayed 2 nights

Perfect location and excellent dining, with fantastic service.

8

Dawn

12 Mar 2026

·

Stayed 3 nights

Room was excellent but prices in lounge and restaurants were ridiculous. Very clean and great service

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,858	2 $1,831	3 $1,980
4 $1,948	5 $2,036	6 $1,650	7 $1,879	8 $1,721	9 $1,543	10 $1,491
11 $1,429	12 $1,658	13 $1,984	14 $1,849	15 $1,760	16 $1,601	17 $2,014
18 $1,839	19 $1,803	20 $1,749	21 $2,197	22 $1,863	23 $1,744	24 $1,559
25 $1,759	26 $1,451	27 $1,799	28 $2,090	29 $1,705	30 $1,579	31 $1,681

Four Seasons Hotel Tokyo at Otemachi

Prices for Four Seasons Hotel Tokyo at Otemachi

Monthly average prices

About this property

Location

Room options

Executive Suite

Deluxe Room, 2 Double Beds, Imperial Garden View

Superior Room, 1 King Bed (Skyline View)

Deluxe Room, 2 Double Beds, City View

Deluxe Room, 1 King Bed, City View

Superior Room, 2 Double Beds (Skyline View)

Deluxe Room, 1 King Bed, Imperial Garden View

Premier Suite

Panoramic Suite

Superior Room, 1 King Bed, City View

Superior Room, 2 Double Beds, City View

Premier Room, 1 King Bed

Suite (Imperial Garden View)

Guest reviews of Four Seasons Hotel Tokyo at Otemachi

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Seasons Hotel Tokyo at Otemachi

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $1,859
27 $996	28 $1,038	29 $1,039	30 $1,059