KaiSol Romance Resort Sahl Hasheesh - Adults Only
"Loved the bar"
"Loved the beach"
"Immaculate beds"
"Convenient location"
"Rooms were clean and comfortable"
"Outstanding views"
Property description
Treat yourself with massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, conci...
Amenities
Treat yourself with massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite at Heliodoro, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 251 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Location
Located in Sahl Hasheeh, KaiSol Romance Resort is within a 15-minute drive of Red Sea and Desert Rose Aqua Park. This beach hotel is 0.1 mi (0.1 km) from Old Town Sahl Hasheesh and 6.1 mi (9.9 km) from Makadi Bay Beach.
What's nearby
Red Sea(0.1 Miles)
Old Town Sahl Hasheesh(0.1 Miles)
Desert Rose Aqua Park(5.8 Miles)
Makadi Bay Beach(6.1 Miles)
Sand City Hurghada(7.1 Miles)
Mini Egypt Park(7.5 Miles)
Senzo Mall(8.8 Miles)
Makadi Water World(8.8 Miles)
Hurghada Museum(10.4 Miles)
Big Dayz Water Sport Center(11.7 Miles)
Sindbad Aqua Park(13.3 Miles)
The nearest major airport is Hurghada Intl. Airport (HRG)(14.2 Miles)
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From
US$284
/ night
Guest reviews
9.1
Superb
Based on 3,182 verified reviews
Who stays here?
Business
0%
Couple
78%
Family
5%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Reviews of KaiSol Romance Resort Sahl Hasheesh - Adults Only describe a peaceful beachfront all‑inclusive with very friendly staff and generally excellent, varied food, alongside complaints about inconsistent service at reception and bars, occasional maintenance issues, and slow Wi‑Fi.
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What guests think
Reviews of KaiSol Romance Resort Sahl Hasheesh - Adults Only describe a peaceful beachfront all‑inclusive with very friendly staff and generally excellent, varied food, alongside complaints about inconsistent service at reception and bars, occasional maintenance issues, and slow Wi‑Fi.
Guests highlight very clean grounds and beach and the calm, child‑free setting. Several appreciate the range of à la carte options, while others found booking procedures confusing and beverages like coffee or spirits underwhelming. Rooms are spacious and comfortable in many cases, though some feel dated or have minor faults, and private pools can be cold. Overall, it suits travelers seeking quiet downtime by the sea.
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AI-generated summary based on recent guest reviews
Facilities
Attractive beachfront setting with pools and a calm adults‑only vibe. Downsides noted include mixed spa experiences, limited or aging loungers and low‑key entertainment (sometimes outdoors in winter), no beach snack bar, and some private pools being cold.
Related guest reviews
8
Emma
12 Nov 2023
·
Stayed 7 nights
The hotel & room was lovely. The swimming pools where smaller than expected. The location is quite, which we wanted, but more remote than we expected, it wasn't as easy to nip into Hurghada, as you might think. The staff really made the place, but they where always super busy, so on occasions forgot our drinks order, but really apologies for it. I would stay again. Top tip, remember to haggle on the cost of the spa treatment & boat trips.
The hotel & room was lovely. The swimming pools where smaller than expected. The location is quite, which we wanted, but more remote than we expected, it wasn't as easy to nip into Hurghada, as you might think. The staff really made the place, but they where always super busy, so on occasions forgot our drinks order, but really apologies for it. I would stay again. Top tip, remember to haggle on the cost of the spa treatment & boat trips.
10
Andrew
24 Sept 2025
·
Stayed 14 nights
This was our fourth time at this hotel, as usual everything was perfect. The staff work tirelessly to make your stay as enjoyable as possible. There is no loud music, no beach sports, no children, no nightclubs just peace and relaxation. The food choice is excellent, five themed restaurants as well as a snack bar and a main buffet restaurant which is themed differently every night. Highly recommended!!
This was our fourth time at this hotel, as usual everything was perfect. The staff work tirelessly to make your stay as enjoyable as possible. There is no loud music, no beach sports, no children, no nightclubs just peace and relaxation. The food choice is excellent, five themed restaurants as well as a snack bar and a main buffet restaurant which is themed differently every night. Highly recommended!!
10
Alexandre
27 Mar 2022
·
Stayed 3 nights
Un très bon séjour, avec une belle chambre, bien équipée, large lit confortable, grande salle de bains, personnel au petit soin, une belle piscine chauffée, une très belle plage privée (dommage que les transats soient anciens), et un super buffet! Et un grand merci à Ibrahim à la réception et Mohamed (à l'entretien de la chambre) pour ses décorations et gentillesse.
Un très bon séjour, avec une belle chambre, bien équipée, large lit confortable, grande salle de bains, personnel au petit soin, une belle piscine chauffée, une très belle plage privée (dommage que les transats soient anciens), et un super buffet! Et un grand merci à Ibrahim à la réception et Mohamed (à l'entretien de la chambre) pour ses décorations et gentillesse.
6
Angela
6 Mar 2025
·
Stayed 3 nights
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
10
Peter
4 Oct 2024
·
Stayed 2 nights
Everything is excellent pools, Room , food and quietness The only think i didn't like that the fresh juice is only with breakfast and the night show is not so good
Everything is excellent pools, Room , food and quietness The only think i didn't like that the fresh juice is only with breakfast and the night show is not so good
8
Rachida
22 May 2025
·
Stayed 3 nights
Bel hotel, très belle plage (mais quelques coraux / roches, j’ai nagé avec des chaussures aquatiques pour pas me faire mal, pas de méduses) Chambre superbe (jacuzzi et piscine privative) mais le jacuzzi dégageait une odeur de renfermée et il fallait appeler du personnel pour y faire couler l’eau L’eau de la piscine privée est froide malgré des températures de l’air élevées Le personnel est extrêmement froid surtout au bar de la plage on ne vous sert pas avec le sourire, le barman regarde sa carte pour faire l’addition car il ne connait pas les prix et lorsque vous commandez une boisson depuis votre transat le service est long Malgré le drapeau rouge on vous dérange pour des soins, des massages, des propositions d’excursions… c’est lourd ! Le personnel de réception à l’accueil est également froid, il manque de professionnalisme et de formation (check in et check out horrible). Le manager est bon et professionnel mais les autres j’ai pas aimé. Bref l'endroit est beau, on y mange bien, mais gâché par les personnes qui y travaillent.
Bel hotel, très belle plage (mais quelques coraux / roches, j’ai nagé avec des chaussures aquatiques pour pas me faire mal, pas de méduses) Chambre superbe (jacuzzi et piscine privative) mais le jacuzzi dégageait une odeur de renfermée et il fallait appeler du personnel pour y faire couler l’eau L’eau de la piscine privée est froide malgré des températures de l’air élevées Le personnel est extrêmement froid surtout au bar de la plage on ne vous sert pas avec le sourire, le barman regarde sa carte pour faire l’addition car il ne connait pas les prix et lorsque vous commandez une boisson depuis votre transat le service est long Malgré le drapeau rouge on vous dérange pour des soins, des massages, des propositions d’excursions… c’est lourd ! Le personnel de réception à l’accueil est également froid, il manque de professionnalisme et de formation (check in et check out horrible). Le manager est bon et professionnel mais les autres j’ai pas aimé. Bref l'endroit est beau, on y mange bien, mais gâché par les personnes qui y travaillent.
10
Adel
28 Oct 2022
·
Stayed 8 nights
Had a great 8 days at this hotel.workers like Ibrahim at the reception to George st the Italian restaurant and so many y others I don’t recall their names were amazing they go out of their way to satisfy you in any way they can. Great thanks all the chefs we had great cooking and lots of variety.entertainment changed everyday wonderful. Next time we will stay longer. Thanks to the great team. The beach is beautiful Service great Lots of towels Only disadvantage is to to wake up at 6:00 to reserve a spot but I survived it, snd it msde Me start my day esrlier The spa and massage is amazing Trip snorkelling was Also amazing We loved our vacation Thank you all
Had a great 8 days at this hotel.workers like Ibrahim at the reception to George st the Italian restaurant and so many y others I don’t recall their names were amazing they go out of their way to satisfy you in any way they can. Great thanks all the chefs we had great cooking and lots of variety.entertainment changed everyday wonderful. Next time we will stay longer. Thanks to the great team. The beach is beautiful Service great Lots of towels Only disadvantage is to to wake up at 6:00 to reserve a spot but I survived it, snd it msde Me start my day esrlier The spa and massage is amazing Trip snorkelling was Also amazing We loved our vacation Thank you all
8
anthony
25 Jun 2025
·
Stayed 3 nights
Les points positifs : - les installations - la restauration - le personnel de chambre et des restaurants Les points négatifs : - les massages au spa (passez votre chemin, personnel non formé donc sans intérêt surtout au vu du prix) - le personnel à l'accueil désagréable Dans l'ensemble nous avons passez un bon séjour mais l'hôtel ne mérite pas selon nous plus de 8/10
Les points positifs : - les installations - la restauration - le personnel de chambre et des restaurants Les points négatifs : - les massages au spa (passez votre chemin, personnel non formé donc sans intérêt surtout au vu du prix) - le personnel à l'accueil désagréable Dans l'ensemble nous avons passez un bon séjour mais l'hôtel ne mérite pas selon nous plus de 8/10
6
AHMED
8 Aug 2024
·
Stayed 4 nights
Room service is terrible, they dont answer your call unlessyou try for few times and when they do it takes them 20 to 30 minues to get your needs. Also no snack bar near the beach.
Room service is terrible, they dont answer your call unlessyou try for few times and when they do it takes them 20 to 30 minues to get your needs. Also no snack bar near the beach.
10
Birthe
15 Dec 2024
·
Stayed 7 nights
Fantastisk hotel med meget serviceminded personale. Lækker mad. Flot strand og pools samt wellness med massage etc og fitness.
Fantastisk hotel med meget serviceminded personale. Lækker mad. Flot strand og pools samt wellness med massage etc og fitness.
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AI-generated summary based on recent guest reviews
Cleanliness
Commonly praised for very clean rooms and well‑kept grounds. Some report housekeeping lapses or minor odors/maintenance quirks.
Related guest reviews
6
Islam
8 Aug 2024
·
Stayed 5 nights
Over all stay at Kaisol Romance was good with room for improvement in house keeping and beach area . Friendly staff esp Serlyn at the main restaurant was an absolute delight . It would be a good idea to display the entertainment program schedule on a a screen near the restaurant or send a printed paper with schedule to the rooms as we felt like missing most of the shows cause it starts early while we were having our dinner .
Over all stay at Kaisol Romance was good with room for improvement in house keeping and beach area . Friendly staff esp Serlyn at the main restaurant was an absolute delight . It would be a good idea to display the entertainment program schedule on a a screen near the restaurant or send a printed paper with schedule to the rooms as we felt like missing most of the shows cause it starts early while we were having our dinner .
10
bedour
4 Nov 2024
·
Stayed 4 nights
Semaine paradisiaque. Dépasse toutes nos attentes. Équipe formidable. propreté A1 Sécurité A1 Emplacement A1 ....Equipe de gestion toujours sur place pour s'assurer de notre satisfaction.
Semaine paradisiaque. Dépasse toutes nos attentes. Équipe formidable. propreté A1 Sécurité A1 Emplacement A1 ....Equipe de gestion toujours sur place pour s'assurer de notre satisfaction.
8
Christina
3 Oct 2025
·
Stayed 9 nights
Das Hotel macht äußerlich einen sehr guten Eindruck, die Zimmer sind nicht auf dem gleichen Niveau, im Badezimmer wackeln Armaturen, die WC Spülung hakt, usw. Zudem war das Housekeeping nachlässig. Es fehlten entweder Handtücher, Getränke in der Minibar oder Kaffee. Das hat sich nach der 4. Beschwerde gebessert. Ansonsten war das Personal freundlich und schnell. Die Extra Restaurants waren mit einer guten Auswahl an Gerichten ausgestattet und hier waren Service und Qualität gut. Im Hauptrestaurant fehlte es manchmal an Kleinigkeiten. Tische wurden zwar neu eingedeckt aber vorher nicht abgewischt. Naja passiert ist aber dann nicht 5 Sterne Niveau. Das kenne ich aus Ägypten anders. Im großen und ganzen war es okay aber nach der Beschreibung und den Bewertungen war die Erwartung eine andere.
Das Hotel macht äußerlich einen sehr guten Eindruck, die Zimmer sind nicht auf dem gleichen Niveau, im Badezimmer wackeln Armaturen, die WC Spülung hakt, usw. Zudem war das Housekeeping nachlässig. Es fehlten entweder Handtücher, Getränke in der Minibar oder Kaffee. Das hat sich nach der 4. Beschwerde gebessert. Ansonsten war das Personal freundlich und schnell. Die Extra Restaurants waren mit einer guten Auswahl an Gerichten ausgestattet und hier waren Service und Qualität gut. Im Hauptrestaurant fehlte es manchmal an Kleinigkeiten. Tische wurden zwar neu eingedeckt aber vorher nicht abgewischt. Naja passiert ist aber dann nicht 5 Sterne Niveau. Das kenne ich aus Ägypten anders. Im großen und ganzen war es okay aber nach der Beschreibung und den Bewertungen war die Erwartung eine andere.
6
Angela
6 Mar 2025
·
Stayed 3 nights
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
10
Nicola
5 Oct 2024
·
Stayed 6 nights
Had a thoroughly enjoyable stay, really relaxing with all staff more than happy to help you with anything. Food was plentiful and the hotel was clean, tidy and welcoming. The swim up pool to our room was good with a friendly drink and towel service from the pool attendant. I would definitely book again.
Had a thoroughly enjoyable stay, really relaxing with all staff more than happy to help you with anything. Food was plentiful and the hotel was clean, tidy and welcoming. The swim up pool to our room was good with a friendly drink and towel service from the pool attendant. I would definitely book again.
10
Hossam
2 Nov 2025
·
Stayed 3 nights
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
10
Emiliana Leite
4 Mar 2022
·
Stayed 4 nights
Excelente hospedagem! Quartos novos e limpos! Atendimentos excelente dos funcionários! Buffet all inclusive de excelente qualidade e com muita variedade! Os jantares temáticos são excelentes! A comida toda, tanto do café, almoço e jantar pareciam ter sido feitos por chefes de cozinha! Excelente experiência!
Excelente hospedagem! Quartos novos e limpos! Atendimentos excelente dos funcionários! Buffet all inclusive de excelente qualidade e com muita variedade! Os jantares temáticos são excelentes! A comida toda, tanto do café, almoço e jantar pareciam ter sido feitos por chefes de cozinha! Excelente experiência!
10
bedour
4 Nov 2024
·
Stayed 1 night
Amazing team .Amazing Resort . They did everything to make us happy. All was just perfect. Une équipe formidable et ils ont tout fait pour rendre notre séjour excellent. L'équipe de gestion est toujours sur place pour s'assurer de la satisfaction des clients. Un séjour qui a dépassé toutes nos attentes. Nous recommandons fortement fet ce resort. Emplacement fantastique. Endroit confortable. Propreté au plus haut degré. Sécurité A1 . Tranquillité sans monotonie. Peaceful Paradise. Bravo Bravo Bravo
Amazing team .Amazing Resort . They did everything to make us happy. All was just perfect. Une équipe formidable et ils ont tout fait pour rendre notre séjour excellent. L'équipe de gestion est toujours sur place pour s'assurer de la satisfaction des clients. Un séjour qui a dépassé toutes nos attentes. Nous recommandons fortement fet ce resort. Emplacement fantastique. Endroit confortable. Propreté au plus haut degré. Sécurité A1 . Tranquillité sans monotonie. Peaceful Paradise. Bravo Bravo Bravo
6
Jasmine
11 Jul 2025
·
Stayed 4 nights
This place is a really nice getaway. However, if you are American, more specifically, African American, anticipate stares from the European guests. We were told that not many Americans frequent Hurghada, hence the stares. It became quite uncomfortable after a while. Otherwise, the resort is beautiful and so is the beach! One of the best beaches I have ever been to. The service was good as well. The food was better than most resorts, as the buffet had many options for lunch and dinner. The rooms were EXTREMELY clean and the housekeeping staff did a tremendous job every day!
This place is a really nice getaway. However, if you are American, more specifically, African American, anticipate stares from the European guests. We were told that not many Americans frequent Hurghada, hence the stares. It became quite uncomfortable after a while. Otherwise, the resort is beautiful and so is the beach! One of the best beaches I have ever been to. The service was good as well. The food was better than most resorts, as the buffet had many options for lunch and dinner. The rooms were EXTREMELY clean and the housekeeping staff did a tremendous job every day!
10
Raísa
4 Mar 2022
·
Stayed 4 nights
Estadia perfeita! Instalações muito limpas, organizadas e as refeições deliciosas! Voltaria com certeza.
Estadia perfeita! Instalações muito limpas, organizadas e as refeições deliciosas! Voltaria com certeza.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally large and comfortable, many with sea views or swim‑up/private pool or jacuzzi options. Several note dated decor or small maintenance issues, and Wi‑Fi can be slow.
Related guest reviews
10
Tamara
12 Apr 2022
·
Stayed 5 nights
The staff here are so welcoming, polite, and professional. The food was good. The drinks were ok. The beach view is nice and the rooms are huge and modern
The staff here are so welcoming, polite, and professional. The food was good. The drinks were ok. The beach view is nice and the rooms are huge and modern
8
Emma
12 Nov 2023
·
Stayed 7 nights
The hotel & room was lovely. The swimming pools where smaller than expected. The location is quite, which we wanted, but more remote than we expected, it wasn't as easy to nip into Hurghada, as you might think. The staff really made the place, but they where always super busy, so on occasions forgot our drinks order, but really apologies for it. I would stay again. Top tip, remember to haggle on the cost of the spa treatment & boat trips.
The hotel & room was lovely. The swimming pools where smaller than expected. The location is quite, which we wanted, but more remote than we expected, it wasn't as easy to nip into Hurghada, as you might think. The staff really made the place, but they where always super busy, so on occasions forgot our drinks order, but really apologies for it. I would stay again. Top tip, remember to haggle on the cost of the spa treatment & boat trips.
8
sanam
19 Sept 2022
·
Stayed 9 nights
Hotel located in very good part of Sahel hashish , next to old town , you can go for a nice walk morning and evening . Beach is amazing loved our swim and snorkel every morning. Room were a bit rundown Food was ok in buffet But the area and promenade and beach was excellent
Hotel located in very good part of Sahel hashish , next to old town , you can go for a nice walk morning and evening . Beach is amazing loved our swim and snorkel every morning. Room were a bit rundown Food was ok in buffet But the area and promenade and beach was excellent
10
Curtis
26 Sept 2025
·
Stayed 4 nights
This is a very nice all inclusive on the Red Sea. We had a private pool suite - very large room and very nice. The food at this resort is excellent. The Internet is very slow and generally the service at the pool and the beach is very slow as well. Overall, this was an excellent place to stay and we would stay here again.
This is a very nice all inclusive on the Red Sea. We had a private pool suite - very large room and very nice. The food at this resort is excellent. The Internet is very slow and generally the service at the pool and the beach is very slow as well. Overall, this was an excellent place to stay and we would stay here again.
10
Alexandre
27 Mar 2022
·
Stayed 3 nights
Un très bon séjour, avec une belle chambre, bien équipée, large lit confortable, grande salle de bains, personnel au petit soin, une belle piscine chauffée, une très belle plage privée (dommage que les transats soient anciens), et un super buffet! Et un grand merci à Ibrahim à la réception et Mohamed (à l'entretien de la chambre) pour ses décorations et gentillesse.
Un très bon séjour, avec une belle chambre, bien équipée, large lit confortable, grande salle de bains, personnel au petit soin, une belle piscine chauffée, une très belle plage privée (dommage que les transats soient anciens), et un super buffet! Et un grand merci à Ibrahim à la réception et Mohamed (à l'entretien de la chambre) pour ses décorations et gentillesse.
6
Angela
6 Mar 2025
·
Stayed 3 nights
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
8
Stephen
10 Mar 2024
·
Stayed 4 nights
The Staff: work sometimes 16hr days and do their best to speak i the language of thwir guests. They will bend over backwards to make sure you are taken care of. Somwtimea their responses are curt, but never rude. They are mostly cheeky and full of vibrant banter when able. The hotel: if you can, get a sea view room. The roms with the Jacuzzi are on the internal side of the hotel. The decor is veryuch in the region of opulence. There are a few fine touches that have let the place down but you can ignore them and be very comfortable.
The Staff: work sometimes 16hr days and do their best to speak i the language of thwir guests. They will bend over backwards to make sure you are taken care of. Somwtimea their responses are curt, but never rude. They are mostly cheeky and full of vibrant banter when able. The hotel: if you can, get a sea view room. The roms with the Jacuzzi are on the internal side of the hotel. The decor is veryuch in the region of opulence. There are a few fine touches that have let the place down but you can ignore them and be very comfortable.
10
Hossam
2 Nov 2025
·
Stayed 3 nights
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
8
Rachida
22 May 2025
·
Stayed 3 nights
Bel hotel, très belle plage (mais quelques coraux / roches, j’ai nagé avec des chaussures aquatiques pour pas me faire mal, pas de méduses) Chambre superbe (jacuzzi et piscine privative) mais le jacuzzi dégageait une odeur de renfermée et il fallait appeler du personnel pour y faire couler l’eau L’eau de la piscine privée est froide malgré des températures de l’air élevées Le personnel est extrêmement froid surtout au bar de la plage on ne vous sert pas avec le sourire, le barman regarde sa carte pour faire l’addition car il ne connait pas les prix et lorsque vous commandez une boisson depuis votre transat le service est long Malgré le drapeau rouge on vous dérange pour des soins, des massages, des propositions d’excursions… c’est lourd ! Le personnel de réception à l’accueil est également froid, il manque de professionnalisme et de formation (check in et check out horrible). Le manager est bon et professionnel mais les autres j’ai pas aimé. Bref l'endroit est beau, on y mange bien, mais gâché par les personnes qui y travaillent.
Bel hotel, très belle plage (mais quelques coraux / roches, j’ai nagé avec des chaussures aquatiques pour pas me faire mal, pas de méduses) Chambre superbe (jacuzzi et piscine privative) mais le jacuzzi dégageait une odeur de renfermée et il fallait appeler du personnel pour y faire couler l’eau L’eau de la piscine privée est froide malgré des températures de l’air élevées Le personnel est extrêmement froid surtout au bar de la plage on ne vous sert pas avec le sourire, le barman regarde sa carte pour faire l’addition car il ne connait pas les prix et lorsque vous commandez une boisson depuis votre transat le service est long Malgré le drapeau rouge on vous dérange pour des soins, des massages, des propositions d’excursions… c’est lourd ! Le personnel de réception à l’accueil est également froid, il manque de professionnalisme et de formation (check in et check out horrible). Le manager est bon et professionnel mais les autres j’ai pas aimé. Bref l'endroit est beau, on y mange bien, mais gâché par les personnes qui y travaillent.
10
Daniel
12 Sept 2023
·
Wir hatten ein grosses wunderbares Zimmer mit Meersicht. Natürlich schon etwas älter aber tip top in schuss. Das Buffet war hervorragend, abwechslungsreich und immer gut gefüllt. Besonders der Service mit Rosalin und Lady war super und immer mit einem Lächeln für uns da 👍👍👍. Es ist in der Umgebung nicht viel los, das Hotel gibt sich aber Mühe jeden Abend ein Programm auf die Beine zu stellen. Die Gästebetreuer machen regelmässig Rundgänge am Strand und der Anlage. Anregungen wurden bei uns immer sofort umgesetzt, kompliment. Alles sehr gut und für ruhesuchende Erholurlauber sehr zu empfehlen.
Wir hatten ein grosses wunderbares Zimmer mit Meersicht. Natürlich schon etwas älter aber tip top in schuss. Das Buffet war hervorragend, abwechslungsreich und immer gut gefüllt. Besonders der Service mit Rosalin und Lady war super und immer mit einem Lächeln für uns da 👍👍👍. Es ist in der Umgebung nicht viel los, das Hotel gibt sich aber Mühe jeden Abend ein Programm auf die Beine zu stellen. Die Gästebetreuer machen regelmässig Rundgänge am Strand und der Anlage. Anregungen wurden bei uns immer sofort umgesetzt, kompliment. Alles sehr gut und für ruhesuchende Erholurlauber sehr zu empfehlen.
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AI-generated summary based on recent guest reviews
Service
Widely described as friendly and attentive, with staff often going above and beyond. However, multiple reviews cite slow or unresponsive service at the pool/beach or via room service, plus inconsistent reception/concierge professionalism and booking processes.
Related guest reviews
10
Curtis
26 Sept 2025
·
Stayed 4 nights
This is a very nice all inclusive on the Red Sea. We had a private pool suite - very large room and very nice. The food at this resort is excellent. The Internet is very slow and generally the service at the pool and the beach is very slow as well. Overall, this was an excellent place to stay and we would stay here again.
This is a very nice all inclusive on the Red Sea. We had a private pool suite - very large room and very nice. The food at this resort is excellent. The Internet is very slow and generally the service at the pool and the beach is very slow as well. Overall, this was an excellent place to stay and we would stay here again.
8
Christina
3 Oct 2025
·
Stayed 9 nights
Das Hotel macht äußerlich einen sehr guten Eindruck, die Zimmer sind nicht auf dem gleichen Niveau, im Badezimmer wackeln Armaturen, die WC Spülung hakt, usw. Zudem war das Housekeeping nachlässig. Es fehlten entweder Handtücher, Getränke in der Minibar oder Kaffee. Das hat sich nach der 4. Beschwerde gebessert. Ansonsten war das Personal freundlich und schnell. Die Extra Restaurants waren mit einer guten Auswahl an Gerichten ausgestattet und hier waren Service und Qualität gut. Im Hauptrestaurant fehlte es manchmal an Kleinigkeiten. Tische wurden zwar neu eingedeckt aber vorher nicht abgewischt. Naja passiert ist aber dann nicht 5 Sterne Niveau. Das kenne ich aus Ägypten anders. Im großen und ganzen war es okay aber nach der Beschreibung und den Bewertungen war die Erwartung eine andere.
Das Hotel macht äußerlich einen sehr guten Eindruck, die Zimmer sind nicht auf dem gleichen Niveau, im Badezimmer wackeln Armaturen, die WC Spülung hakt, usw. Zudem war das Housekeeping nachlässig. Es fehlten entweder Handtücher, Getränke in der Minibar oder Kaffee. Das hat sich nach der 4. Beschwerde gebessert. Ansonsten war das Personal freundlich und schnell. Die Extra Restaurants waren mit einer guten Auswahl an Gerichten ausgestattet und hier waren Service und Qualität gut. Im Hauptrestaurant fehlte es manchmal an Kleinigkeiten. Tische wurden zwar neu eingedeckt aber vorher nicht abgewischt. Naja passiert ist aber dann nicht 5 Sterne Niveau. Das kenne ich aus Ägypten anders. Im großen und ganzen war es okay aber nach der Beschreibung und den Bewertungen war die Erwartung eine andere.
10
Hansha
13 Dec 2024
·
Stayed 6 nights
Great service and food. Employee Improvements reqd: Reda (the concierge) has no Customer Service skills, he is constantly busy on his mobile phone and so provides no help whatsoever to guests. Unfortunately, the Customer Service Team at the main desk also did very little to provide any help and support. Please note that all restaurants must be booked 48hrs in advance. Some employees mention it's 24hrs and some say 48hrs. The booking service needs improving. Doesn't tell you what restaurants are open on what days! You can exchange currency to Egyptian Pounds in the machines within the hotel, however, if you want smaller denominations to give to the employees as tips, don't expect anyone at the hotel to help. Their answer was: "we don't keep any local Egyptian currency"!!! Everyone else at the hotel were Outstanding. Huge Thank You to: Sveltana (Customer Service Manager) who works long hours and is always willing to help with any questions/requests. Hashim (Restaurant Manager) - went above and beyond from day 1. Thank you for everything you did for us. Mustafa (Head Chef) and Rajendra (chef at Indian restaurant): thank you for being so helpful and accommodating by making vegetarian dishes for us. Raj, the veg food you made was outstanding :-) Naglaa - always has a smile on her face and greets everyone with a warm welcome. Karim (manages poolside area) - you are constantly busy, always happy and always willing to help everyone. Ahmed - thanks for the exceptional drinks service
Great service and food. Employee Improvements reqd: Reda (the concierge) has no Customer Service skills, he is constantly busy on his mobile phone and so provides no help whatsoever to guests. Unfortunately, the Customer Service Team at the main desk also did very little to provide any help and support. Please note that all restaurants must be booked 48hrs in advance. Some employees mention it's 24hrs and some say 48hrs. The booking service needs improving. Doesn't tell you what restaurants are open on what days! You can exchange currency to Egyptian Pounds in the machines within the hotel, however, if you want smaller denominations to give to the employees as tips, don't expect anyone at the hotel to help. Their answer was: "we don't keep any local Egyptian currency"!!! Everyone else at the hotel were Outstanding. Huge Thank You to: Sveltana (Customer Service Manager) who works long hours and is always willing to help with any questions/requests. Hashim (Restaurant Manager) - went above and beyond from day 1. Thank you for everything you did for us. Mustafa (Head Chef) and Rajendra (chef at Indian restaurant): thank you for being so helpful and accommodating by making vegetarian dishes for us. Raj, the veg food you made was outstanding :-) Naglaa - always has a smile on her face and greets everyone with a warm welcome. Karim (manages poolside area) - you are constantly busy, always happy and always willing to help everyone. Ahmed - thanks for the exceptional drinks service
10
Debbie
12 Mar 2026
·
Stayed 4 nights
The staff were friendly & very attentive
The staff were friendly & very attentive
10
Hossam
2 Nov 2025
·
Stayed 3 nights
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
8
Rachida
22 May 2025
·
Stayed 3 nights
Bel hotel, très belle plage (mais quelques coraux / roches, j’ai nagé avec des chaussures aquatiques pour pas me faire mal, pas de méduses) Chambre superbe (jacuzzi et piscine privative) mais le jacuzzi dégageait une odeur de renfermée et il fallait appeler du personnel pour y faire couler l’eau L’eau de la piscine privée est froide malgré des températures de l’air élevées Le personnel est extrêmement froid surtout au bar de la plage on ne vous sert pas avec le sourire, le barman regarde sa carte pour faire l’addition car il ne connait pas les prix et lorsque vous commandez une boisson depuis votre transat le service est long Malgré le drapeau rouge on vous dérange pour des soins, des massages, des propositions d’excursions… c’est lourd ! Le personnel de réception à l’accueil est également froid, il manque de professionnalisme et de formation (check in et check out horrible). Le manager est bon et professionnel mais les autres j’ai pas aimé. Bref l'endroit est beau, on y mange bien, mais gâché par les personnes qui y travaillent.
Bel hotel, très belle plage (mais quelques coraux / roches, j’ai nagé avec des chaussures aquatiques pour pas me faire mal, pas de méduses) Chambre superbe (jacuzzi et piscine privative) mais le jacuzzi dégageait une odeur de renfermée et il fallait appeler du personnel pour y faire couler l’eau L’eau de la piscine privée est froide malgré des températures de l’air élevées Le personnel est extrêmement froid surtout au bar de la plage on ne vous sert pas avec le sourire, le barman regarde sa carte pour faire l’addition car il ne connait pas les prix et lorsque vous commandez une boisson depuis votre transat le service est long Malgré le drapeau rouge on vous dérange pour des soins, des massages, des propositions d’excursions… c’est lourd ! Le personnel de réception à l’accueil est également froid, il manque de professionnalisme et de formation (check in et check out horrible). Le manager est bon et professionnel mais les autres j’ai pas aimé. Bref l'endroit est beau, on y mange bien, mais gâché par les personnes qui y travaillent.
10
Adel
28 Oct 2022
·
Stayed 8 nights
Had a great 8 days at this hotel.workers like Ibrahim at the reception to George st the Italian restaurant and so many y others I don’t recall their names were amazing they go out of their way to satisfy you in any way they can. Great thanks all the chefs we had great cooking and lots of variety.entertainment changed everyday wonderful. Next time we will stay longer. Thanks to the great team. The beach is beautiful Service great Lots of towels Only disadvantage is to to wake up at 6:00 to reserve a spot but I survived it, snd it msde Me start my day esrlier The spa and massage is amazing Trip snorkelling was Also amazing We loved our vacation Thank you all
Had a great 8 days at this hotel.workers like Ibrahim at the reception to George st the Italian restaurant and so many y others I don’t recall their names were amazing they go out of their way to satisfy you in any way they can. Great thanks all the chefs we had great cooking and lots of variety.entertainment changed everyday wonderful. Next time we will stay longer. Thanks to the great team. The beach is beautiful Service great Lots of towels Only disadvantage is to to wake up at 6:00 to reserve a spot but I survived it, snd it msde Me start my day esrlier The spa and massage is amazing Trip snorkelling was Also amazing We loved our vacation Thank you all
6
AHMED
8 Aug 2024
·
Stayed 4 nights
Room service is terrible, they dont answer your call unlessyou try for few times and when they do it takes them 20 to 30 minues to get your needs. Also no snack bar near the beach.
Room service is terrible, they dont answer your call unlessyou try for few times and when they do it takes them 20 to 30 minues to get your needs. Also no snack bar near the beach.
10
Gail
22 Mar 2025
·
Stayed 7 nights
First time we have visited Hurghada and had a lovely experience. From arrival to departure everything was first class. The staff went above and beyond for you and nothing was any problem. Would highly recommend Kaisol Romance Resort.
First time we have visited Hurghada and had a lovely experience. From arrival to departure everything was first class. The staff went above and beyond for you and nothing was any problem. Would highly recommend Kaisol Romance Resort.
8
Arifa
2 May 2025
·
Stayed 5 nights
Nice hotel with good staff, good location by the beach
Nice hotel with good staff, good location by the beach
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AI-generated summary based on recent guest reviews
Location
Beachfront in Sahl Hasheesh with a pleasant bay, promenade walks, and a quiet adults‑only feel. Some find it remote for visiting Hurghada and report Uber/transport limitations from the property.
Related guest reviews
8
Emma
12 Nov 2023
·
Stayed 7 nights
The hotel & room was lovely. The swimming pools where smaller than expected. The location is quite, which we wanted, but more remote than we expected, it wasn't as easy to nip into Hurghada, as you might think. The staff really made the place, but they where always super busy, so on occasions forgot our drinks order, but really apologies for it. I would stay again. Top tip, remember to haggle on the cost of the spa treatment & boat trips.
The hotel & room was lovely. The swimming pools where smaller than expected. The location is quite, which we wanted, but more remote than we expected, it wasn't as easy to nip into Hurghada, as you might think. The staff really made the place, but they where always super busy, so on occasions forgot our drinks order, but really apologies for it. I would stay again. Top tip, remember to haggle on the cost of the spa treatment & boat trips.
10
Andrew
24 Sept 2025
·
Stayed 14 nights
This was our fourth time at this hotel, as usual everything was perfect. The staff work tirelessly to make your stay as enjoyable as possible. There is no loud music, no beach sports, no children, no nightclubs just peace and relaxation. The food choice is excellent, five themed restaurants as well as a snack bar and a main buffet restaurant which is themed differently every night. Highly recommended!!
This was our fourth time at this hotel, as usual everything was perfect. The staff work tirelessly to make your stay as enjoyable as possible. There is no loud music, no beach sports, no children, no nightclubs just peace and relaxation. The food choice is excellent, five themed restaurants as well as a snack bar and a main buffet restaurant which is themed differently every night. Highly recommended!!
8
sanam
19 Sept 2022
·
Stayed 9 nights
Hotel located in very good part of Sahel hashish , next to old town , you can go for a nice walk morning and evening . Beach is amazing loved our swim and snorkel every morning. Room were a bit rundown Food was ok in buffet But the area and promenade and beach was excellent
Hotel located in very good part of Sahel hashish , next to old town , you can go for a nice walk morning and evening . Beach is amazing loved our swim and snorkel every morning. Room were a bit rundown Food was ok in buffet But the area and promenade and beach was excellent
10
Brian
22 Mar 2025
·
Stayed 10 nights
First time in Egypt, we chose a great location, hotel. Staff couldn’t do enough for us. Always smiling and very polite and helpful. Will definitely give the hotel another visit in the future.
First time in Egypt, we chose a great location, hotel. Staff couldn’t do enough for us. Always smiling and very polite and helpful. Will definitely give the hotel another visit in the future.
10
Sheila
13 Feb 2023
·
Stayed 3 nights
Most romantic hotel by the pier! The staff is just excellent. We extended our stay here just to continue our romantic adventure. So many sites all within walking distance.
Most romantic hotel by the pier! The staff is just excellent. We extended our stay here just to continue our romantic adventure. So many sites all within walking distance.
10
Rolf
22 Feb 2025
·
Stayed 7 nights
Sehr schöne Lage
Sehr schöne Lage
10
Mathias JEAN PAUL
24 Mar 2024
·
Stayed 7 nights
L’hôtel se situe dans une baie très agréable, personnel au petit soin et très accueillant !
L’hôtel se situe dans une baie très agréable, personnel au petit soin et très accueillant !
10
Geneivieve
17 Aug 2025
·
Stayed 3 nights
Staff went above & beyond to ensure our needs were met. Celebrated my birthday with free gestures. My only complaint is that the Uber app does not function on property. I had to have our daughter book from Cairo. The reason is that thr resort charges $40 to order an Uber. Booking through the app was only $9 USD for the same ride.
Staff went above & beyond to ensure our needs were met. Celebrated my birthday with free gestures. My only complaint is that the Uber app does not function on property. I had to have our daughter book from Cairo. The reason is that thr resort charges $40 to order an Uber. Booking through the app was only $9 USD for the same ride.
10
FAISAL MUSTAFA
3 Nov 2024
·
Stayed 4 nights
Amazing place sea was crystal clear very comfortable and relaxed adults only environment
Amazing place sea was crystal clear very comfortable and relaxed adults only environment
8
Arifa
2 May 2025
·
Stayed 5 nights
Nice hotel with good staff, good location by the beach
Nice hotel with good staff, good location by the beach
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AI-generated summary based on recent guest reviews
Dining
Food is frequently praised for quality, variety, and multiple themed restaurants, with a strong all‑inclusive buffet. Beverages (coffee, juices, spirits) receive mixed feedback, and a few found à la carte reservations confusing.
Related guest reviews
10
Gabriela
20 Dec 2021
·
Stayed 3 nights
Experiência incrível, atendimento impecável, hotel extremamente confortável e com um leque de opções gastronomicas! Foi maravilhoso aproveitar a honey moon no Romance Resort.
Experiência incrível, atendimento impecável, hotel extremamente confortável e com um leque de opções gastronomicas! Foi maravilhoso aproveitar a honey moon no Romance Resort.
10
Andrew
24 Sept 2025
·
Stayed 14 nights
This was our fourth time at this hotel, as usual everything was perfect. The staff work tirelessly to make your stay as enjoyable as possible. There is no loud music, no beach sports, no children, no nightclubs just peace and relaxation. The food choice is excellent, five themed restaurants as well as a snack bar and a main buffet restaurant which is themed differently every night. Highly recommended!!
This was our fourth time at this hotel, as usual everything was perfect. The staff work tirelessly to make your stay as enjoyable as possible. There is no loud music, no beach sports, no children, no nightclubs just peace and relaxation. The food choice is excellent, five themed restaurants as well as a snack bar and a main buffet restaurant which is themed differently every night. Highly recommended!!
10
Kevin
6 Jan 2025
·
Stayed 7 nights
Sehr freundliches Personal. Wir waren positiv überrascht. Und im All Inklusive sind auch die a la card Restaurants abgedeckt. Die Küche war sehr gut und abwechslungsreich.
Sehr freundliches Personal. Wir waren positiv überrascht. Und im All Inklusive sind auch die a la card Restaurants abgedeckt. Die Küche war sehr gut und abwechslungsreich.
10
Curtis
26 Sept 2025
·
Stayed 4 nights
This is a very nice all inclusive on the Red Sea. We had a private pool suite - very large room and very nice. The food at this resort is excellent. The Internet is very slow and generally the service at the pool and the beach is very slow as well. Overall, this was an excellent place to stay and we would stay here again.
This is a very nice all inclusive on the Red Sea. We had a private pool suite - very large room and very nice. The food at this resort is excellent. The Internet is very slow and generally the service at the pool and the beach is very slow as well. Overall, this was an excellent place to stay and we would stay here again.
10
PONCET
11 Aug 2024
·
Stayed 21 nights
Très bonne hôtel la nourriture est bonne et varié rien à dire
Très bonne hôtel la nourriture est bonne et varié rien à dire
10
Hansha
13 Dec 2024
·
Stayed 6 nights
Great service and food. Employee Improvements reqd: Reda (the concierge) has no Customer Service skills, he is constantly busy on his mobile phone and so provides no help whatsoever to guests. Unfortunately, the Customer Service Team at the main desk also did very little to provide any help and support. Please note that all restaurants must be booked 48hrs in advance. Some employees mention it's 24hrs and some say 48hrs. The booking service needs improving. Doesn't tell you what restaurants are open on what days! You can exchange currency to Egyptian Pounds in the machines within the hotel, however, if you want smaller denominations to give to the employees as tips, don't expect anyone at the hotel to help. Their answer was: "we don't keep any local Egyptian currency"!!! Everyone else at the hotel were Outstanding. Huge Thank You to: Sveltana (Customer Service Manager) who works long hours and is always willing to help with any questions/requests. Hashim (Restaurant Manager) - went above and beyond from day 1. Thank you for everything you did for us. Mustafa (Head Chef) and Rajendra (chef at Indian restaurant): thank you for being so helpful and accommodating by making vegetarian dishes for us. Raj, the veg food you made was outstanding :-) Naglaa - always has a smile on her face and greets everyone with a warm welcome. Karim (manages poolside area) - you are constantly busy, always happy and always willing to help everyone. Ahmed - thanks for the exceptional drinks service
Great service and food. Employee Improvements reqd: Reda (the concierge) has no Customer Service skills, he is constantly busy on his mobile phone and so provides no help whatsoever to guests. Unfortunately, the Customer Service Team at the main desk also did very little to provide any help and support. Please note that all restaurants must be booked 48hrs in advance. Some employees mention it's 24hrs and some say 48hrs. The booking service needs improving. Doesn't tell you what restaurants are open on what days! You can exchange currency to Egyptian Pounds in the machines within the hotel, however, if you want smaller denominations to give to the employees as tips, don't expect anyone at the hotel to help. Their answer was: "we don't keep any local Egyptian currency"!!! Everyone else at the hotel were Outstanding. Huge Thank You to: Sveltana (Customer Service Manager) who works long hours and is always willing to help with any questions/requests. Hashim (Restaurant Manager) - went above and beyond from day 1. Thank you for everything you did for us. Mustafa (Head Chef) and Rajendra (chef at Indian restaurant): thank you for being so helpful and accommodating by making vegetarian dishes for us. Raj, the veg food you made was outstanding :-) Naglaa - always has a smile on her face and greets everyone with a warm welcome. Karim (manages poolside area) - you are constantly busy, always happy and always willing to help everyone. Ahmed - thanks for the exceptional drinks service
6
Angela
6 Mar 2025
·
Stayed 3 nights
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
This hotel looks truly impressive. The rooms are huge. Everywhere is exceptionally clean. The beach is awesome and service here, and only here was very good. It’s Winter, but the entertainment is outside, not good for the performers and bar staff were hard to find. We were a party of 7 but not once, inside or out, did staff move tables/chairs to accommodate our group. Food was average, coffee bad and drinks very poorly made and the quality of spirits was cheap. The heated pool had only a few sun loungers, rooms in the immediate vicinity were being renovated, and at this bar, all inclusive wine was not made available, only additional charge bottles ! I raised this with management who stated that glasses for the wine could not be used in the pool area, however, a small fruit and no alcohol buffet used glass flutes for a guava cocktail. Some staff were non-plussed, and needed re-educating in basic customer service, others were very hard working. It lacked passion, soul and a common goal to be the best it could be. I was offered a late checkout to compensate for issues raised, which I didn’t use but appreciated. This hotel was very highly recommended and maybe I just picked the wrong 3 days to be there - I hope that your experience is a 5 star one !
10
Hossam
2 Nov 2025
·
Stayed 3 nights
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
Very very very nice resort, excellent staff, rooms nice and clean, food is amazing and all the atmosphere is amazing, definitely will come back again soon
10
Emiliana Leite
4 Mar 2022
·
Stayed 4 nights
Excelente hospedagem! Quartos novos e limpos! Atendimentos excelente dos funcionários! Buffet all inclusive de excelente qualidade e com muita variedade! Os jantares temáticos são excelentes! A comida toda, tanto do café, almoço e jantar pareciam ter sido feitos por chefes de cozinha! Excelente experiência!
Excelente hospedagem! Quartos novos e limpos! Atendimentos excelente dos funcionários! Buffet all inclusive de excelente qualidade e com muita variedade! Os jantares temáticos são excelentes! A comida toda, tanto do café, almoço e jantar pareciam ter sido feitos por chefes de cozinha! Excelente experiência!
10
Raísa
4 Mar 2022
·
Stayed 4 nights
Estadia perfeita! Instalações muito limpas, organizadas e as refeições deliciosas! Voltaria com certeza.
Estadia perfeita! Instalações muito limpas, organizadas e as refeições deliciosas! Voltaria com certeza.
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AI-generated summary based on recent guest reviews
10
Priya
20 Apr 2026
·
Stayed 2 nights
Great location! Nice beach, safe and very relaxing property!
Great location! Nice beach, safe and very relaxing property!
10
Salwa
21 Mar 2026
·
Stayed 5 nights
Very clean and well maintained, fantastic service
Very clean and well maintained, fantastic service
10
Debbie
12 Mar 2026
·
Stayed 4 nights
The staff were friendly & very attentive
The staff were friendly & very attentive
10
Shaniza
19 Feb 2026
·
Stayed 7 nights
Loved the view from balcony and hot tub. A lovely hotel with very friendly people. Really enjoyed my stay
Loved the view from balcony and hot tub. A lovely hotel with very friendly people. Really enjoyed my stay
6
Gerik
6 Jan 2026
·
Stayed 7 nights
The hotel, pools, beach, and spa are all great! I had some excellent massages. The manicure and pedicure was not good. The therapist even cut my finger quite deep that it was bleeding. The bed is very comfortable and the A/C works really well in the rooms. the room is very big and very nice. Except the carpet, which was stained. The staff are all very friendly and helpful. WIFI is ok but not great. It wasn't possible to stream Video correctly. I had some issues with the food unfortunately. I got severe stomach cramps after 3 seperate dinners in their restaurants (Matsu, Masala and the new years eve buffet) I only ate or drank at the hotel the whole week I was there. The food didn't taste bad so I guess it was some bacteria or something not clean. This new areas Sahl Hasheesh is a bit empty still. It's being developed. So there aren't that many non-hotel guests around. It's a bit eery walking along the beach at night. Bit of ghost town. You don't hear the construction from the hotel which is good. Rooms4.0Service5.0Location3.0 Hotel highlightsGreat value RoomsThe rooms are big, the bed and pillows are very confortable. the bathroom with bath is nice also. the carpet was pretty stained. Nearby activitiesthe beach is really beautiful and right in front of the hotel. there's a few artificial / farmed reefs you can snorkel just by the hotel. SafetyI felt very safe there. I could leave my belongings on the beach chairs and go for a swim.
The hotel, pools, beach, and spa are all great! I had some excellent massages. The manicure and pedicure was not good. The therapist even cut my finger quite deep that it was bleeding. The bed is very comfortable and the A/C works really well in the rooms. the room is very big and very nice. Except the carpet, which was stained. The staff are all very friendly and helpful. WIFI is ok but not great. It wasn't possible to stream Video correctly. I had some issues with the food unfortunately. I got severe stomach cramps after 3 seperate dinners in their restaurants (Matsu, Masala and the new years eve buffet) I only ate or drank at the hotel the whole week I was there. The food didn't taste bad so I guess it was some bacteria or something not clean. This new areas Sahl Hasheesh is a bit empty still. It's being developed. So there aren't that many non-hotel guests around. It's a bit eery walking along the beach at night. Bit of ghost town. You don't hear the construction from the hotel which is good. Rooms4.0Service5.0Location3.0 Hotel highlightsGreat value RoomsThe rooms are big, the bed and pillows are very confortable. the bathroom with bath is nice also. the carpet was pretty stained. Nearby activitiesthe beach is really beautiful and right in front of the hotel. there's a few artificial / farmed reefs you can snorkel just by the hotel. SafetyI felt very safe there. I could leave my belongings on the beach chairs and go for a swim.
Sahl Hasheesh, Sahl Hasheeh, Egypt
Location
Located in Sahl Hasheeh, KaiSol Romance Resort is within a 15-minute drive of Red Sea and Desert Rose Aqua Park. This beach hotel is 0.1 mi (0.1 km) from Old Town Sahl Hasheesh and 6.1 mi (9.9 km) from Makadi Bay Beach.
Red Sea(0.1 Miles)
Old Town Sahl Hasheesh(0.1 Miles)
Desert Rose Aqua Park(5.8 Miles)
Makadi Bay Beach(6.1 Miles)
Sand City Hurghada(7.1 Miles)
Mini Egypt Park(7.5 Miles)
FAQs about KaiSol Romance Resort Sahl Hasheesh - Adults Only
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is at 2:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of USD 68 per vehicle for a roundtrip, accommodating a maximum of 4 passengers. Guests must contact the property with arrival details before travel.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific needs.
What is the location of the property in relation to key landmarks?
The property is located steps from the Red Sea and Old Town Sahl Hasheesh, approximately 5.8 miles from Desert Rose Aqua Park and 16.5 miles from Marina Hurghada. Public transport options may be available nearby.
Does the property have a swimming pool?
Yes, the property features two outdoor swimming pools, including an outdoor heated pool. The pools are operational throughout the year.
What are the policies for guests staying with children?
Children 18 years old and younger are not permitted at this adults-only property.
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Prices for upcoming dates
August 2026
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September 2026
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Cheaper
Pricier
Nightly price in USD for 2 guests (with taxes & fees)
- 2026-08-16: NO DATA
- 2026-08-17: 244.21990563848877USD
- 2026-08-18: 244.91355137072753USD
- 2026-08-19: 244.91355137072753USD
- 2026-08-20: 240.24112653808592USD
- 2026-08-21: 244.12634955322264USD
- 2026-08-22: 239.64457599023436USD
- 2026-08-23: 242.07544161254881USD
- 2026-08-24: 244.07713837994385USD
- 2026-08-25: 244.12634955322264USD
- 2026-08-26: 244.92432792755125USD
- 2026-08-27: 244.74371000390624USD
- 2026-08-28: 244.92432792755125USD
- 2026-08-29: 243.16950101934813USD
- 2026-08-30: 250.43160854736328USD
- 2026-08-31: 244.13733845599364USD
- 2026-09-01: 271.6810497947388USD
- 2026-09-02: 267.35779248138425USD
- 2026-09-03: 261.85590898773194USD
- 2026-09-04: 261.85590898773194USD
- 2026-09-05: 260.09832158221434USD
- 2026-09-06: 261.85590898773194USD
- 2026-09-07: 261.85590898773194USD
- 2026-09-08: 261.85590898773194USD
- 2026-09-09: 261.85590898773194USD
- 2026-09-10: 261.85590898773194USD
- 2026-09-11: 261.01634619873045USD
- 2026-09-12: 267.646246755249USD
- 2026-09-13: 288.7669178811035USD
- 2026-09-14: 261.85590898773194USD
- 2026-09-15: 295.406374005249USD
- 2026-09-16: 261.55938556787106USD
- 2026-09-17: 261.55938556787106USD
- 2026-09-18: 268.25007015179443USD
- 2026-09-19: 302.65643090075685USD
- 2026-09-20: 294.9885479630127USD
- 2026-09-21: 291.31432603747555USD
- 2026-09-22: 291.31432603747555USD
- 2026-09-23: 291.31432603747555USD
- 2026-09-24: 298.8353009707031USD
- 2026-09-25: 291.31432603747555USD
- 2026-09-26: 261.55938556787106USD
- 2026-09-27: 268.25007015179443USD
- 2026-09-28: 261.55938556787106USD
- 2026-09-29: 260.7197873878784USD
- 2026-09-30: 284.5242104637451USD
- 2026-10-01: 261.55938556787106USD
- 2026-10-02: 261.55938556787106USD
- 2026-10-03: 304.0810952519531USD
- 2026-10-04: 310.84689721472165USD
- 2026-10-05: 303.10600266210935USD
- 2026-10-06: 304.0810952519531USD
- 2026-10-07: 476.29709141052246USD
- 2026-10-08: 691.266537463623USD
- 2026-10-09: 481.4229456225586USD
- 2026-10-10: 443.9928316710205USD
- 2026-10-11: 271.5418747218017USD
- 2026-10-12: 260.7197873878784USD
- 2026-10-13: 353.60887633813473USD
- 2026-10-14: 344.8155598798828USD
- 2026-10-15: 271.6810497947388USD
- 2026-10-16: 273.8313179432373USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book a Honeymoon room must present a valid marriage certificate issued within 6 months before travel to receive the discounted rate and benefits. The property reserves the right to amend the rate if valid proof is not provided.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: USD 68 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Housekeeping
Currency exchange
Activities
Swimming pool
Private beach
Garden
Beach (nearby)
Scuba diving
Cycling
Billiards
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Area Shuttle (free)
Internet
Free wi-fi
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Massage
Spa & wellness centre
Poolside bar
Packed lunches
Adults only
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Housekeeping
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services