Four Points by Sheraton Surabaya, Pakuwon Indah
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Superb
Based on 3,222 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Four Points by Sheraton Surabaya, Pakuwon Indah, reviewers consistently praise the exceptionally friendly staff, extensive and tasty breakfast, and the hotel’s convenient connection to Pakuwon Mall, noting clean, comfortable rooms—often spacious—with impressive views.
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Paul
last week
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Stayed 2 nights
Tuan Anh
2 weeks ago
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Stayed 2 nights
Kyung sik
2 weeks ago
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Stayed 2 nights
Denis
4 weeks ago
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Stayed 4 nights
Wei-Shen
5 Apr 2026
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Stayed 2 nights
Location
With a stay at Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya, you'll be connected to the convention center, just steps from Pakuwon Mall and a 5-minute drive from Al-Akbar Mosque. This golf hotel is 5.3 mi (8.6 km) from Taman Bungkul and 7 mi (11.3 km) from Tunjungan Plaza.
More location infoFAQs
Yes, free self-parking is available on-site. Valet parking is also offered for a fee of IDR 50,000 per stay. Please note that parking height restrictions apply.
A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately IDR 154,880 for adults and IDR 77,440 for children.
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Yes, airport shuttle services are available for a fee of IDR 490,000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel to arrange the transfer.
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary, so it is advisable to inquire directly for detailed information.
The hotel is located just steps from Pakuwon Mall and a 5-minute drive from Al-Akbar Mosque. It is approximately 5.3 miles (8.6 km) from Taman Bungkul and 7 miles (11.3 km) from Tunjungan Plaza, making it a convenient base for exploring Surabaya.
Yes, the hotel features an outdoor swimming pool, which is accessible from 6:00 AM to 8:00 PM. Please note that the pool is seasonal.
Children aged 5 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
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