What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 990 for adults and children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 10:00 AM. Early check-in is available for a fee, subject to availability. Late check-out is also available at no additional cost, subject to availability.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including features such as step-free entrances and accessible public areas.

What is the hotel's location in relation to key landmarks?

The hotel is located in Ueno, within a 5-minute drive of Tokyo Dome and Sensoji Temple. It is 0.3 miles from Ueno Park and 2.3 miles from Tokyo Imperial Palace.

What are the policies for guests staying with children?

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Tosei Hotel Cocone Ueno Okachimachi in Tokyo

Average nightly price at Tosei Hotel Cocone Ueno Okachimachi by month, last 12 months (USD)
Month	Average price
January	US$93
February	US$101
March	US$118
April	US$128
May	US$118
June	US$85
July	US$87
August	US$73
September	US$88
October	US$165
November	US$163
December	US$129

What guests think

At Tosei Hotel Cocone Ueno Okachimachi, travellers praise the exceptionally convenient location near JR Okachimachi, Ueno and multiple subway lines, putting markets, dining, and airport links within easy reach while maintaining a generally quiet, walkable neighbourhood feel.

Rooms are consistently compact with limited storage but functional and comfortable, and higher floors can offer city or Skytree views. Cleanliness is widely appreciated, though several guests reported lapses such as hair, drainage issues, dust, or lingering odors. Service feedback is mixed: many highlight friendly, accommodating staff and smooth luggage forwarding, while others experienced curt front‑desk interactions, language barriers, and strict check‑in/out enforcement. Facilities feel basic, with frequent elevator waits, a small laundry with slow combo machines, centralized heating and sealed windows that can make rooms warm, and a café breakfast that tastes fine but offers limited, repetitive set choices. Expect a convenient base with compact rooms and straightforward amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: two elevators often mean waits, the on-site laundry has only two slow combo machines, and the lobby is small. Centralized heating and sealed windows can make rooms warm, but free lobby coffee and a ground-floor café are appreciated.

Related guest reviews

8

Che Jen

23 Jun 2025

·

Stayed 5 nights

A decent hotel option for business or solo traveler. The location is convenient and is next to JR trains as well as subways. The room is not the most spacious, so if you have multiple pieces of luggage you might want to reconsider. The air conditioner has built-in power saving, and will revert to default temperature of 26°C, which means waking up middle of the night multiple times.

8

PEICHI

18 Aug 2024

·

Stayed 4 nights

Location is great, but there is only two laundry machines. It took me two hours to finish doing the laundry. It’s a big problem. So many people wait for doing laundry. Anyway if the hotel can solve the problem, I will choose here when I travel to Tokyo next time.

4

Sarah

24 May 2025

·

Stayed 6 nights

Pros: excellent location, right next to train station, countless eateries, and walking distance to the electronics area of Akhibara; laundry facility with iron and ironing board available on a request; free coffee/tea; microwave for guest use; pleasant staff; comfortable beds. Cons: matchbox rooms with just a stool to sit on, unusually small pillows (although comfortable); two elevators for 19 floors, so almost always a long wait; outlets only at bedside. During our stay in May 2025, the hotel was frequented by many Asians and some business people. I feel like Asians are used to tiny rooms, but North Americans are not. We booked a king, and although the picture showed what looked like three beds in the room, I simply thought it was photography. It wasn’t. The king was the size of three single beds and that took up the entire room such that you could not get out of bed on either side. You had to scoot to the foot of the bed. There is also no lobby to speak of, so there is nowhere to sit, which made it even more difficult to tolerate the cramped quarters. Do not recommend for more than a very brief stay.

4

SIU KEE

24 Nov 2025

·

Stayed 5 nights

They turn off the cool air function in the air conditioning system because of winter. Room temperature is rising to 26.8 degree Celsius. They refuse to open the window. No one can breath without circulating air. I hope they will improve that.

10

Shing Yip Sammy

18 Sept 2023

·

Stayed 5 nights

A nice and comfortable hotel. Very close to JR station. Shops and convenience stores nearby. However, the lobby is very small and have no chairs, and we are forced to meet at the entrance, which may not be a good experience in Summer. Besides, it is desirable to install one more washing machine in the laundry so that we don't have to wait too long to have our clothes washed.

8

Wai Ling

28 Aug 2024

·

Stayed 1 night

The location is excellence and the hotel room is clean. However, I would say the hotel itself is small, and they only have 2 lifts which means the waiting time is very long in peak hour.

8

Queenie

11 Nov 2024

·

Stayed 2 nights

Travelers beware! I’ve stayed here many times during the last couple of years and have never been questioned about my name at check in. Expedia only allowed me to register my first and last name, but the receptionist said my name doesn’t match with my full name showing on my passport. After I protested and showed her how I made my booking, I was “reminded” that the name must be exactly the same, or else I wouldn’t be able to check in at all. Seriously?

8

Shana

5 Dec 2023

·

Stayed 2 nights

Steps away from Okachimachi station with great dining and shopping options nearby. Room is cramped but typical by Tokyo standards. Building looks new and modern, rooms are very clean. Breakfast is served in the adjacent cafe from a set menu. Tasty but portions are a bit small. Be prepared to wait quite a while for the elevator and laundry room. The machines are front loading combined washer/dryers which means cycles take forever or the machine is always breaking down. I had to stand by to rearrange my laundry in the washer because it would stop and show an error every time the load became unbalanced. Can be quite frustrating if you need to do a quick load of laundry while on your trip. Overall it was a decent hotel but the laundry and elevator issue is enough to consider other options for my next stay.

10

Patrick

18 Sept 2025

·

Stayed 5 nights

Just a minute or two walk to multiple subway lines made this a very convenient place to stay. Staff was nice and friendly. The rooms are small but that was to be expected as they are in most Tokyo Hotels. We were surprised to find there was a laundry room with two machines. They were washer/dryer combo machines but the dryer didn’t work all that well. If you have a normal size load, (more than 5 or 6 articles of clothing) you’ll likely need extra drying time. Room was clean and they cleaned every day if needed. Nice view of Tokyo skytree from upper levels and nice nature sounds in the hallways. The 2 elevators sometimes took a while due to the number of floors they were covering. The check in desk was on the second floor and there was a cafe on the first floor that had a couple decent breakfast options. Enjoyed staying here and would stay again.

6

Chloe

9 Dec 2023

·

Stayed 4 nights

Nice location, easy to locate. Hotels are surrounded by lots of great restaurants and bars. Only make us uncomfortable is the air-conditioning are centralized controls, and windows are fully sealed off. We were felt suffocated when it blowing hot air.

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Cleanliness

Guests generally find the property very clean with reliable housekeeping. Several reviews cite lapses such as hair left behind, drainage odors or blockages, dust on vents, and occasional under-bed grime.

Related guest reviews

8

Lulu

25 Feb 2023

·

Stayed 1 night

A short walk to Ueno station, the zoo, and restaurants. Cleaning staff need to be more attentive to clean under the beds. My daughter dropped something and it fell under the bed and it was disgusting (wrappers, crumbs, dust balls). Other wise great location. Staff were friendly. Front desk is located on the second floor.

10

Kimiya

3 May 2025

·

Stayed 2 nights

Super clean, just very small rooms.

10

Elaine

27 May 2024

·

Stayed 4 nights

Great location. Very nice staff. Spotless rooms. Great stay!

6

Eriko

24 Feb 2024

·

Stayed 1 night

お風呂の清掃が不十分です。手すりなどに水垢や汚れが気になりました。

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6

Chi Yung

25 Apr 2024

·

Stayed 1 night

房間比APA Hotel大一點，也乾淨一點。位置近御徒町站，但如果在京成上野Skyliner站行到酒店都只需要約十分鐘。酒店附近是阿美橫町，購物同吃喝沒有什麼問題，反而房內的中央冷氣的出風位非常多塵，像很久沒有清潔，這點需要留意。

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10

Bruce

20 Nov 2025

·

Stayed 3 nights

Very clean. Staff very accommodating, despite a billing error on my part. Rooms are very small, but efficiently designed. Comfortable beds and bedding.

6

Hitomi

23 Apr 2024

·

Stayed 2 nights

交通便はとても良く、食べ物屋さんもコンビニもたくさんありました。ただ一つ、洗面所の排水が流れが悪く、手洗いだけでもあっという間に水がたまってしまい、とても残念でした。

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8

Leslie

4 May 2025

·

Stayed 1 night

The hotel is in a very nice area. Convenient to the large Ueno Station. There are lots of shops around the area and it is very walkable. It is close to Ueno Park which has a beautiful pond. The hotel itself is safe and quiet with the usual amenities expected in a Japanese mid-range hotel. The only critique I have is that the room. I would rate cleanliness 3/5 and there were some wall markings. Overall I would recommend this hotel.

6

Asuka

12 Sept 2024

·

Stayed 1 night

床に髪の毛が結構落ちていて足にくっついたので、掃除したの？？と思いました嫌な思いをした

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2

Lydia

4 Dec 2025

·

Stayed 2 nights

Poor service and hygiene. The room we assigned was dirty, with human hair found on the bed and sofa. The wash basin was blocked. When we told the reception staff, the staff was rude and did not care. I will not visit the hotel again and will not recommend any person visiting this hotel.

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Rooms

Rooms are very small with limited storage but functional and quiet; some higher floors offer city or Skytree views. Several guests note limited temperature control due to centralized heating, which can make rooms feel warm.

Related guest reviews

10

Pui Ting

13 Sept 2024

·

Stayed 5 nights

Very close to JR Okachimachi station, also walkable distance to Ueno station. Many shops and restaurants around the hotel, very convenient. Room is clean and reception is nice, just the room is quite small.

8

Che Jen

23 Jun 2025

·

Stayed 5 nights

A decent hotel option for business or solo traveler. The location is convenient and is next to JR trains as well as subways. The room is not the most spacious, so if you have multiple pieces of luggage you might want to reconsider. The air conditioner has built-in power saving, and will revert to default temperature of 26°C, which means waking up middle of the night multiple times.

10

Adeline

25 Dec 2024

·

Stayed 3 nights

The hotel is too small for us . There’s no space for luggage . Overall is ok

8

christine

26 Nov 2025

·

Stayed 1 night

La chambre est propre mais très petite comme souvent ici , la situation est idéale pour se déplacer à Tokyo . Les oreillers sont particuliers mais il y en a de plus confortable à la réception

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8

Zac

1 Feb 2025

·

Stayed 1 night

Great Hotel with a great view from the bedroom. everything you need to enjoy a nights rest and force you back into the city when you’re awake. would recommend

6

MEI PING

28 Nov 2023

·

Stayed 2 nights

Very small for double bed room , not enough area fir opening the luggage

10

Tsz Hong

3 Nov 2025

·

Stayed 3 nights

Great stay, roomy and comfortable. Friendly staffs.

10

Xiaoming

12 Jul 2024

·

Stayed 5 nights

The location was excellent. The room’s view was beautiful, but it was very small. I like the elevator hall’s view, you can see the sky tower.

6

Lisa

29 Nov 2025

·

Stayed 5 nights

The property/room were clean, staff were friendly/helpful and the location was great. We had a large king room but it felt small as we could only open 1 large suitcase at a time. The laundry room only had 2 low capacity machines so it would be better if there were more machines or switch to machines with higher capacity so clothes can dry faster.

8

The

26 Jun 2025

·

Stayed 4 nights

Very very tiny room. It's clean. Great location easy to get to JR. Walk to Ueno Park. Walk to Akihabara. Easy from Narita with Express train. Room is very tiny. Elevator takes forever.

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Service

Service is mixed: many report friendly, accommodating staff who assist with luggage forwarding and requests, while others encountered curt or inflexible front-desk interactions, language barriers, and pressure around strict check-out times.

Related guest reviews

10

Queenie

15 Aug 2023

·

Stayed 3 nights

Excellent customer service. Very friendly staff and always very helpful from linking bookings to changing rooms. This was my 2nd time staying at this property. I will definitely come back again!

2

Ryoko

6 Nov 2023

·

Stayed 3 nights

Property is indeed great location, its clean but I was rudely treated upon check-out. Like most hotels in Japan we thought our chrck out was 11am. But at 10:20am a loud banging knockon our door was one of the front desk staff. Despite me apologizing that we thought check out was 11. The staff stood at the door with his hand open on the door asking us to leave immediately. I have never been so rudely treated and mind you we fully paid even before checkin with no outstanding payment. The staff was extremely rude and just stood there as we had no time to even check if we left anything. We were already packed and ready to check out but i warn everyone to not book here. Extremely rude staffi have never been disrespected

6

Shayla

26 Mar 2025

·

Stayed 1 night

The room was quite small even for Tokyo standards. The lobby is very cramped and the hallways were crowded with carts and boxes. We only stayed one night so it wasn’t bad but I wouldn’t want to stay for a longer period of time. The lady that checked us in almost didn’t let us because our middle names were on our passports but not the reservation. I couldn’t remember if Expedia even has a middle name option when booking and we didn’t have any problems with the other two hotels we stayed at in Japan.

6

Kei Yan

25 Feb 2026

·

Stayed 7 nights

(We stayed in this hotel three times, a total of 11 nights, in Jan and Feb 2026. The following is our overall comments) Pros: Room attendants were nice and efficient. Location is good. Cons: We stayed in this hotel several times because of its convenient location, but the services was getting worse. Some of the staff at the front desk were very impatient and impolite, made assumptions about customers, and forced customers to use an unfamiliar language (Simplified Chinese) to complete the forms (he insisted rudely that we can only use Simplified Chinese even we explained that we were not familiar with it. It's ridiculous that foreigners were not allowed to use English to fill out the forms. Not all of your customers are mainland Chinese!!!). The digital pen was not working, but a staff insisted that we used it. The lobby is tiny (which is common and understandable for hotels in Tokyo). But someone sat on the floor, blocking the hallway, chatting on his phone loudly, and no staff is doing anything. The fridge was not working. Ice cream melted, soda was warm.

10

Keith

25 Mar 2024

·

Stayed 5 nights

I really appreciated the friendly and helpful staff at the front desk. They were kind in answering any questions. They even helped us arrange for transferring our luggage to our next hotel. Our hotel room was nice and clean. Smaller than the typical American hotel room, but that was anticipated. Appreciated the amenities and enough outlets to charge all our devices. Water pressure was good! Great building security. Loved the location as it was a few minutes walk to both Tokyo Metro and Okachimachi rail station entrance, and 7-Eleven of course!

6

Tyler

24 Feb 2025

·

Stayed 3 nights

For the price it’s ok. I stayed at much cheaper places that were just as nice in the area. The room was very hot and there is no way to crack a window or turn on the AC. I booked this for the high ratings but was a little disappointed. Also the front staff was very stressed and a little rude checking in. The other people were nice later though.

10

Eric

1 Oct 2023

·

Stayed 1 night

We went to Hakone onsen hotel for 1 night and came back to stay here for our remaining trip in Tokyo. The staff is so nice to arrange our luggage (previously stored at the hotel during our Hakone trip) delivered to our new room directly before we check in. Really appreciate them!

8

Raul

11 Aug 2023

·

Stayed 2 nights

Hotel great, but staff very rude. Right at the checkout time (10am) the staff starts calling to the room to ask when are you leaving and becoming very pushy. As I started bringing down bags to ask for help to store them, the guy at the front desk (didn’t get his name but was on device on Aug 9 in the morning), got annoyed that I wasn’t out already, took my key annoyed that I didn’t bring both and wasn’t checked out. When I mentioned I still needed the key to continue bringing down my bags, he got more annoyed and pretty much threw the key back to me to move faster and get my the things out. The concept of customer service definitely did not exist at this hotel. If it wasn’t for the lady at the front desk things would have gone very bad.

8

Miki

12 Oct 2025

·

Stayed 2 nights

スタッフは親切、エレベーターは業務用を兼務しているのでなかなかこないが急がなければ問題なし。連泊したが清掃も行き届いていた。チェックアウト後も荷物を預けられたので大変助かりました。

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10

Alan

15 Jul 2025

·

Stayed 7 nights

Staff was friendly and helpful. She helped me fill out the forms to mail my luggage to my next hotel. Just one train from Narita Airport, so train hopping with luggage isn’t necessary.

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Location

Exceptionally convenient near JR Okachimachi, Ueno, and multiple metro lines; walkable to Ameyoko, Ueno Park, and Akihabara with easy airport access. Despite the bustle, the immediate street is often described as quiet.

Related guest reviews

10

Willy

30 Aug 2025

·

Stayed 2 nights

The hotel is close to the skyliner railway. Very easy and fast to go to the airport.

10

Byron

23 Mar 2025

·

Stayed 8 nights

Great location, quiet but very close to the action. Near many subway and train stations.

10

Nicolas

30 May 2024

·

Stayed 6 nights

Close to JR lines and Ginza line. Convenience stores around every corner.

10

Marg

24 May 2023

·

Stayed 5 nights

The hotel is so close to JR and other local lines that it only takes around 5 mins to get there. Staff were polite and very helpful and after requesting a high floor was delighted to get the top floor which showed magnificent views of the city. The room was small but comfortable and quiet and very clean. So many restaurants surround the hotel that you are spoilt for choice. We also went to the Ueno Gardens and Zoo which were lovely to visit and the Zoo entry was only 600JY so well worth a good day out! I would definitely stay at this hotel again.

10

Kevin

7 Apr 2025

·

Stayed 8 nights

Great location right next to JR Okachimachi and walkable distance to Ueno Room is decently spacious and comfortable. Good choice for a hotel near the end of your trip if you are departing from Narita. It is quite close to the Keisei Ueno Skyliner station.

10

Po Ki

20 Jul 2023

·

Stayed 4 nights

Location is excellent. JR and metro are nearby. Room size is not big, but acceptable.

10

Hyunyoung

13 Nov 2025

·

Stayed 3 nights

오카치마치역 접근성 최고 아키하바라 도보 이동도 가능 최고의 위치

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8

Tiffany

10 Dec 2025

·

Stayed 5 nights

Staff are very courteous. Location is excellent, close to Ueno and Okachimachi stations.

10

kirsten

13 Jul 2025

·

Stayed 5 nights

Great location, just two blocks away from a station! Quiet, definitely get the higher floors for a great view

8

Jessica

6 May 2025

·

Stayed 5 nights

The location was great! We were able to walk to most places, and it was close to multiple different metro lines, so very convenient. Very easy to get to the airport from here too. We would stay here again!

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Dining

Breakfast is served in the café as fixed set menus; taste is generally good but options are limited/repetitive, portions can be small, and service may be slow at busy times. Free lobby coffee is a welcome extra.

Related guest reviews

10

Laurent

22 Jul 2025

·

Stayed 1 night

Hôtel très bien situé, proche du métro et ligne JK. Hôtel fonctionnel avec un bon rapport qualité prix, y compris le petit déjeuner.

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8

Jose

2 Dec 2023

·

Stayed 2 nights

Area is nice but not tons to do. Room is tiny as expected, but bathroom was minuscule. Cheap but limited breakfast options. Quick access to JR line

10

Vij Naresh

8 Aug 2025

·

Stayed 3 nights

Very practical since it is close to the station. Rooms are a bit small for a family but this might be the norm in Tokyo. Very efficient staff. Breakfast was good despite limited choice. I would definitely recommend this hotel.

4

Gianluca

9 May 2025

·

Stayed 5 nights

Albergo in posizione super strategica in quanto è in una bellissima zona e vicino a tante stazioni della metropolitana. Queste sono le uniche due cose positive, per il resto non lo prenoterei più. Partiamo dalle stanze: si sa che in Giappone sono piccole, ma quella che abbiamo preso noi con tre letti non c’era neanche lo spazio per le valigie. Un bagno a dir poco imbarazzante, non piccolo, minuscolo forse misurava poco meno di 2 mq. La colazione viene fatta in un bar collegato all’albergo, ma che di colazione non ha niente. Non è nè internazionale, nè europea e nè giapponese. Quindi concludendo esperienza positiva solo per la location. Ancora non mi spiego come fanno a scrivere hotel eccezionale!!! Non più di due stelle!!!

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8

Shana

5 Dec 2023

·

Stayed 2 nights

Steps away from Okachimachi station with great dining and shopping options nearby. Room is cramped but typical by Tokyo standards. Building looks new and modern, rooms are very clean. Breakfast is served in the adjacent cafe from a set menu. Tasty but portions are a bit small. Be prepared to wait quite a while for the elevator and laundry room. The machines are front loading combined washer/dryers which means cycles take forever or the machine is always breaking down. I had to stand by to rearrange my laundry in the washer because it would stop and show an error every time the load became unbalanced. Can be quite frustrating if you need to do a quick load of laundry while on your trip. Overall it was a decent hotel but the laundry and elevator issue is enough to consider other options for my next stay.

8

Peter van den

21 Apr 2024

·

Stayed 13 nights

Easy to reach on foot from Ueno Keisei station. Breakfast is good but when busy can take a while. Overall recommended nonetheless.

8

Yim Ling Sarah

29 Mar 2025

·

Stayed 4 nights

酒店附近便是JR，非常方便步行到上野公園及其他景點都非常方便，附近有很多美食，酒店餐廳英式早餐簡單得來又美味，不錯，再去上野也會選擇這間酒店

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10

Ezhilarasu

17 Oct 2024

·

Stayed 1 night

We stayed there for 3 nights, metro station is right next to the door. Amazing breakfast choice and well priced, we thoroughly enjoyed our stay here. Dont forgot to pick some beauty samples in front of lobby!!

8

shinobu

7 Nov 2023

·

Stayed 1 night

ホテル自体は特に不満はありません。強いて言えばWi-Fiが繋がりにくかったこと。問題は朝食。一階のカフェで頂くのですが、30分待ってもコーヒーすら出されなかったのはびっくりです。コーヒーだけでも先に出して欲しいと何度かお願いしたのですが、持ってきてくれませんでした。スタッフの数が少ないのもわかりますが、もう少し手際よく捌けませんか？モーニングに30分以上かかるのはそもそも論外ですよ。

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10

Viktor

1 Dec 2025

·

Stayed 8 nights

Mycket fräscht och fint hotell. Utmärkt läge nära både Ginza-line och Okachimachi station för Yamanote, även gångavstånd till Ueno. Väldigt trevligt och livfullt (på ett bra sätt) område. Oerhört bred och skön säng. Vi hade rum på 18e våningen med fin utsikt över staden. Renligt och bra service. Frukosten är väl det enda minuset, den var helt okej men lite tradig i längden med ett fåtal bestämda set menu-val. Allt som allt mycket nöjd med vistelsen och rekommenderar hotellet!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $196	14 $231
15 $135	16 $141	17 $162	18 $146	19 $149	20 $204	21 $298
22 $190	23 $113	24 $117	25 $158	26	27 $158	28 $247
29 $122	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1 $109	2 $123	3 $145	4 $137	5 $233
6 $126	7 $90	8 $102	9 $118	10 $130	11 $152	12 $182
13 $91	14 $88	15 $104	16 $99	17 $103	18 $111	19 $177
20 $110	21 $87	22 $91	23 $103	24 $122	25 $129	26 $174
27 $135	28 $131	29 $150	30 $152	31 $272

Tosei Hotel Cocone Ueno Okachimachi

Prices for Tosei Hotel Cocone Ueno Okachimachi

Monthly average prices

About this property

Location

Room options

Modern Japanese Twin Room (2 People Use)

Modern Japanese Twin Room (3 People Use), 2 Beds and 1 Sofa Bed

Standard Double Room, City View

Deluxe Twin Room (2 People Use)

Large King Room

Standard Twin Room

Standard Double Room

Deluxe Twin Room (3 People Use), 2 Beds and 1 Sofa Bed

Large King Room, City View

Guest reviews of Tosei Hotel Cocone Ueno Okachimachi

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tosei Hotel Cocone Ueno Okachimachi

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