Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately AED 30 for adults and AED 15 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities may vary.

What is the location of the property in relation to key landmarks?

The hotel is located in Downtown Dubai, within a 10-minute drive of attractions such as Dubai Aquarium & Underwater Zoo and Dubai Fountain. It is approximately 2.7 miles from Dubai Mall and 3 miles from Burj Khalifa.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The operational hours and seasonal availability may vary.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not provide information about extra beds or cribs. Guests are encouraged to inquire directly with the hotel for specific needs.

Citymax Hotel Business Bay Dubai

Average nightly price at Citymax Hotel Business Bay by month, last 12 months (USD)
Month	Average price
January	$143
February	$127
March	$59
April	$61
May	$33
June	$40
July	$38
August	$36
September	$52
October	$106
November	$147
December	$137

What guests think

At Citymax Hotel Business Bay, travellers consistently highlight friendly, helpful staff and a convenient Business Bay base for reaching Downtown sights, while feedback on housekeeping and room upkeep is mixed, with multiple reports of missed replenishment and maintenance issues.

Facilities such as the rooftop pool, gym, sports bar, Asian restaurant, and 24 hour coffee counter are noted positives, and breakfast is often described as good value, though a few guests were disappointed. Rooms are simple and generally comfortable, with some noting quiet spaces, but others mention hard beds or pillows, limited views, and occasional traffic noise. Overall, expect a good value base in Business Bay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the rooftop pool and gym, plus on-site sports bar, Asian restaurant, and a 24 hour coffee counter; the bar is well liked. Valet parking is available.

Related guest reviews

10

Funky

May 30, 2025

·

Stayed 1 night

The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10

10

Michael

Mar 19, 2025

·

Stayed 2 nights

Very good service, great bar and fantastic staff.

10

Thierry

Oct 20, 2025

·

Stayed 3 nights

Staff at the restaurant/bar were great. Good overall stay.

10

Frank

Sep 22, 2025

·

Stayed 3 nights

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

8

fatih

Dec 9, 2025

·

Stayed 1 night

Pizza was really good. Staff is helpful. It was not expensive and not cheap . They can use some better and more good quality towels . For one night stay it was normal . Sympathic and clean hotel

10

mohammad

Mar 17, 2025

·

Stayed 1 night

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

8

Anaïs

Apr 26, 2025

·

Stayed 1 night

Bon dans l'ensemble Restauration sur place Personnel accessible , aimable Bus à quelques minutes à pied

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10

KFM

Mar 21, 2025

·

Stayed 5 nights

The staff are nice and friendly, the evening shift of valet parking guy were polit person. But the security guard at night shift has to improve the way of talking with guest, not polit and professional

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Cleanliness

Cleanliness and housekeeping are inconsistent, with reports of stained linens, dust, bins not emptied, and missing or unreplenished towels, toiletries, and amenities. Some guests found rooms clean.

Related guest reviews

10

Fatmata

Nov 26, 2025

·

Stayed 3 nights

The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.

6

Rajainlall

Dec 28, 2025

·

Stayed 5 nights

Attention to detail in terms of servicing the room was sorely lacking. Each day we had something not done properly. Day 1 of 5 - noted 4 hangers missing. Day 2 - towels not replaced; Day 3 - only one towel replaced and toilet paper not replenished, no coffee, sugar or stirrers replenished; Day 4 - one towel and bath ‘rug-towel’ not replaced, Day 5 - toilet paper not replenished. Water - not sure how many should be there but it varies from day to day and we were then asked about bath robes being replenished on Day 4. I am not sure what I ought to have had in my rooms - this happened at varying levels in the different rooms booked - I had 3 rooms booked. Staff are either overworked or have a serious language and understanding barrier as a result. Finally, any supervision of the work done in terms of room maintenance would have caught these issues. I am not sure what cleaning took place as there was significant dust build - up and as for the bin in the bathroom, it was only cleared on day 4 of our 5-day visit! Fancy and smart rooms but really poor with servicing and did not give a comfort feel about overall cleanliness.

4

zekrayat

Dec 22, 2025

·

Stayed 3 nights

The room need to renovated not clean ,water in the bathroom week. Not recomended

4

marta

Nov 4, 2022

·

Stayed 1 night

Camera sporca, biancheria da letto macchiata, non lo consiglio

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6

Kawthar

Nov 9, 2025

·

Stayed 3 nights

Cleaning of the room was not good also they forgot to bring new towels while they removed the old ones .

4

Imran

Oct 21, 2025

·

Stayed 4 nights

The toilet seats were broken, they didnt take any action even after complaining

8

Ali

May 14, 2025

·

Stayed 2 nights

Clean

4

Morne

Nov 14, 2025

·

Stayed 3 nights

Water pressure is horrible, and not always hot water available. Soap dispenser empty. Bed is very hard and horrible pillows. I would not stay here again.

4

Aaliyah

Nov 30, 2025

·

Stayed 1 night

The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.

2

Arman

Oct 25, 2025

·

Stayed 1 night

Not good, the clean my room only 1 time in 3 nights, and one time they cam at 7:00 pm for cleaning ! Not good breakfast, Overally I don't recommend

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and generally comfortable, with some noting quiet spaces. Others mention hard beds or pillows, limited views, and occasional traffic noise.

Related guest reviews

10

Fatmata

Nov 26, 2025

·

Stayed 3 nights

The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.

8

SVEN

Oct 17, 2025

·

Stayed 5 nights

Generally, thebhotel is in the best location, only the rooms are a bit in cheap condition for a 4* hotel in a vibrant city like Dubai. However, the staff is generally very professional and polite, with only one minor point: the room's relatively low status.

10

Funky

May 30, 2025

·

Stayed 1 night

The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10

4

Morne

Nov 14, 2025

·

Stayed 3 nights

Water pressure is horrible, and not always hot water available. Soap dispenser empty. Bed is very hard and horrible pillows. I would not stay here again.

8

Henrik

Nov 2, 2025

·

Stayed 5 nights

Personalen är det absolut bästa med hela hotellet, riktigt trevliga och serviceinriktade. Rummen är helt ok, sängarna lika så och ac bästa jag upplevt på ett hotell. Det som störde lite var ljudet som från motorvägen bredvid.

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4

Aaliyah

Nov 30, 2025

·

Stayed 1 night

The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.

8

Vigen

Feb 4, 2025

·

Stayed 4 nights

Not really upscale as they claim it. But its ok.

10

Frank

Sep 22, 2025

·

Stayed 3 nights

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

10

mohammad

Mar 17, 2025

·

Stayed 1 night

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

10

Ruben

Mar 25, 2023

·

Stayed 4 nights

Comfortable room and well located

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with smooth check in and occasional proactive upgrades. A few guests reported rude or unprofessional interactions at the front desk or with security.

Related guest reviews

10

Fatmata

Nov 26, 2025

·

Stayed 3 nights

The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.

10

Funky

May 30, 2025

·

Stayed 1 night

The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10

10

R

Nov 23, 2025

·

Stayed 1 night

Room clean, check in smooth and staff very helpful

8

Ikram

Sep 7, 2025

·

Stayed 2 nights

Well maintained hotel. Friendly staff. Impressive customer service.

10

Thierry

Oct 20, 2025

·

Stayed 3 nights

Staff at the restaurant/bar were great. Good overall stay.

8

SAID

Jul 28, 2025

·

Stayed 1 night

Good place , Thanks for staff

10

mohammad

Mar 17, 2025

·

Stayed 1 night

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

10

Zain

Dec 1, 2025

·

Stayed 2 nights

Staff is courtious

10

Jagvir

Oct 28, 2025

·

Stayed 2 nights

Really enjoyed our stay. Staff was so kind and welcoming.

2

Tiffiney

Apr 6, 2023

·

The management is rude Saniyah Shaikh. I called and she had terrible listening skills and when asked a question instead of answering she asked another question. The feont desk staff rude. I pay tourism fee by credit card. Even after the see a booking..the will harass over and over for 30 dirham fee as if im running away when im staying here. The front desk Egyptian guy. Constantly harassing for tourism fee even after it was paid. These people have no customer service skill. Im not sure of they are just rude or racist. Either way. I wont be back.

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AI-generated summary based on recent guest reviews

Location

Convenient Business Bay location with easy access to Downtown, Dubai Mall, and nearby public transport. One guest found the hotel hard to locate due to poor signage.

Related guest reviews

10

Yasuki

Jan 6, 2024

·

Stayed 1 night

スタッフの対応も良く、ホテルもダウンタウンにアクセスしやすいです。

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8

Lada

Oct 29, 2025

·

Stayed 6 nights

Konum

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8

SVEN

Oct 17, 2025

·

Stayed 5 nights

Generally, thebhotel is in the best location, only the rooms are a bit in cheap condition for a 4* hotel in a vibrant city like Dubai. However, the staff is generally very professional and polite, with only one minor point: the room's relatively low status.

10

Ajuk

May 3, 2025

·

Stayed 4 nights

Unique location

4

Aaliyah

Nov 30, 2025

·

Stayed 1 night

The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.

10

Frank

Sep 22, 2025

·

Stayed 3 nights

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

10

Ruben

Mar 25, 2023

·

Stayed 4 nights

Comfortable room and well located

8

Anaïs

Apr 26, 2025

·

Stayed 1 night

Bon dans l'ensemble Restauration sur place Personnel accessible , aimable Bus à quelques minutes à pied

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Dining

On-site options and breakfast are generally well received, with positive comments on pizza, bar service, and value. Some dissatisfaction appears around breakfast quality and the lack of fresh milk for tea.

Related guest reviews

8

Carla

Mar 31, 2024

·

Stayed 2 nights

Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.

10

Dayane

Sep 11, 2025

·

Stayed 6 nights

Hotel impecável, funcionários extremamente solícitos, café da manhã excelente!

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10

Michael

Mar 19, 2025

·

Stayed 2 nights

Very good service, great bar and fantastic staff.

10

Thierry

Oct 20, 2025

·

Stayed 3 nights

Staff at the restaurant/bar were great. Good overall stay.

10

Frank

Sep 22, 2025

·

Stayed 3 nights

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

2

Arman

Oct 25, 2025

·

Stayed 1 night

Not good, the clean my room only 1 time in 3 nights, and one time they cam at 7:00 pm for cleaning ! Not good breakfast, Overally I don't recommend

8

fatih

Dec 9, 2025

·

Stayed 1 night

Pizza was really good. Staff is helpful. It was not expensive and not cheap . They can use some better and more good quality towels . For one night stay it was normal . Sympathic and clean hotel

10

mohammad

Mar 17, 2025

·

Stayed 1 night

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

8

Anaïs

Apr 26, 2025

·

Stayed 1 night

Bon dans l'ensemble Restauration sur place Personnel accessible , aimable Bus à quelques minutes à pied

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $103	3 $99	4 $103	5 $104	6 $104	7 $100
8 $104	9 $100	10 $104	11 $103	12 $104	13 $106	14 $100
15 $104	16 $104	17 $104	18 $104	19 $105	20 $105	21 $109
22 $105	23 $110	24 $110	25 $110	26 $109	27 $113	28 $109
29 $107	30 $114

Citymax Hotel Business Bay

Prices for Citymax Hotel Business Bay

Monthly average prices

About this property

Location

Room options

Double Room Includes 20% Off Food & Beverage (Excluding In-Room Dinning)

Twin Room Includes 20% Off Food & Beverage (Excluding In-Room Dinning)

Executive Suite

Family Room

Executive Double Room Includes 20% Off Food & Beverage (Excluding In-Room Dinning)

Family Suite

Family Inter-Connecting Room Includes 20% Off Food & Beverage (Excluding In-Room Dinning)

Guest reviews of Citymax Hotel Business Bay

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Citymax Hotel Business Bay

Considering this hotel for your Dubai trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $81	23 $66	24 $61
25 $52	26 $58	27 $64	28 $57	29 $64	30 $63	31 $62