Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 1300 per day. Guests must contact the property in advance to reserve parking, as it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 2640 for adults and JPY 1210 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

Where is the hotel located in relation to key attractions?

The hotel is situated in Koto, Tokyo, within a 10-minute drive of Tokyo Big Sight and Tokyo Bay. It is approximately 4.6 miles (7.4 km) from Tokyo Skytree and 4.8 miles (7.8 km) from Sensoji Temple. Nearby attractions include Urban Dock LaLaport Toyosu (2.9 km) and KidZania Tokyo (3.2 km).

What are the policies for children staying at the hotel?

Children 6 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Tokyo East Side Hotel Kaie - 4 Star Hotel Stay

Average nightly price at TOKYO EAST SIDE HOTEL KAIE by month, last 12 months (USD)
Month	Average price
January	US$124
February	US$141
March	US$156
April	US$171
May	US$152
June	US$120
July	US$122
August	US$112
September	US$149
October	US$175
November	US$184
December	US$168

What guests think

At TOKYO EAST SIDE HOTEL KAIE, travellers consistently praise very clean, spacious rooms, friendly service, and the ultra-convenient location directly opposite Shiomi Station on the JR Keiyo Line, which makes reaching Tokyo Station and Tokyo Disney Resort straightforward.

Guests value practical touches like an amenities bar, an on-site convenience store, self-service laundry, and cafe/bar options. Breakfast is widely liked for variety and quality, though a few found it repetitive, not hot enough, or overpriced. Common caveats include a quieter area with limited restaurants, longer rides to Shinjuku or Shibuya, and occasional issues such as housekeeping misses and firm bedding or thin pillows. A reliable choice for families seeking value and simple access around Tokyo.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent mentions of practical on-site features: a convenience store in the lobby, self-service laundry, an amenities bar (including bath salts), and on-site dining/cafe/bar options. These conveniences make stays easier, especially for families and longer visits.

Related guest reviews

10

Reiko

13 Sept 2025

·

Stayed 1 night

連泊するので清潔なランドリールームはありがたいです。部屋も清潔で快適、コンビニもあって毎回快適に宿泊させていただいています。

10

Christina

7 Apr 2025

·

Stayed 3 nights

Property condition was great. Very clean and quiet. 2 restaurants, and a lounge/cafe on site although we only went to breakfast here once. Thoughtful amenities like toothbrushes, lotions, bath salt etc. available for free in the lobby. Train station located directly across the street so was very easy to get to and from different locations in the city. Several convienience stores and a supermarket within a couple minutes walk. Would absolutely stay here again

10

Rolando

11 Oct 2025

·

Stayed 12 nights

The Tokyo East Side Hotel Kaie is one of the best places I've stayed in a while. The hotel is easy to get to from Haneda Airport. The staff was so wonderful and helpful; they would accommodate most any request we made. The hotel's amenities were amazing as well. They offer a great buffet breakfast every morning. There is a laundry service on the second floor. They also have a Family Mart in the hotel, whose staff is also very helpful. The hotel is literally just two stops away from Disneyland, it's two stops from Tokyo Station, and the train is just across the street. On top of the hotel being amazing, there are great food options nearby and even a grocery store across the street. I would really recommend this place if you enjoy a quiet location that isn't too crowded.

10

Andrea

7 Sept 2025

·

Stayed 1 night

We stayed in the family room with bunk beds and it was lovely. Comic library in laundry rooms was neat too. Breakfast was delicious. A great stay.

10

Natrice Davis or Tehran

10 Dec 2025

·

Stayed 7 nights

The property is very clean rooms are very spacious, the staff is excellent our daughter came they were able to add a third bed in the room and we weren’t cramped at all. There is a family mart inside the hotel 7/11 is a 3 min walk train station is directly across the street and 4 stops from Disney no transfers !!! I would stay here again !!! 10/10

10

Dinh

11 Apr 2025

·

Stayed 1 night

We love staying here with the bunk beds arrangement. The breakout buffet is excellent with many hot food options, cook to order eggs, fruits and desserts. They have self service laundry that is affordable if you need to do a full load. The location is convenient right across from the JR station and some restaurants nearby. A 24 hours udon restaurant and a grocery store.

10

Francesca

20 Jul 2025

·

Stayed 5 nights

Very nice and convenient hotel, steps away from the train station, and with a konbini on the main floor for food and toiletries. Also, the staff was very helpful, as we arrived for check-in rather late (about 10.30 pm) and the online booking somehow had a mistake, but they quickly sorted out the problem and gave us another room, large and clean. I cannot comment on other amenities, since we stayed at the hotel pretty much just to sleep, but it was a great stay

10

Elyse

19 May 2024

·

Stayed 2 nights

The restaurant on level 9 and the breakfast on level 2 was absolutely spectacular. Highly recommend getting breakfast. Directly next to a train station but is still quiet. Great supermarket just on the other side of the train station too. Staff were very helpful and amenities were amazing.

10

Peter

26 Mar 2025

·

Stayed 2 nights

Being across the street from the subway is a plus, and only a few stops away from Tokyo Station which is a venue all in itself! A walkable neighborhood, however not many local destinations. The hotel offers a complementary bath salt self serve “bar” in the lobby that is a nice touch.

10

Chareen

17 Oct 2025

·

Stayed 7 nights

This hotel is so beautiful and the staff were incredibly helpful and kind. The All Oar Cafe/Bar had delicious food and drinks. This location was right across tje Shiomi Station entrance, making it super convenient to get to your next location and great when coming back after a long day exploring Japan

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly describe the hotel and rooms as very clean and well kept. A few guests reported housekeeping misses (leftover food or debris) and isolated allergen concerns.

Related guest reviews

10

Justin

30 Jul 2024

·

Stayed 1 night

Very clean and modern hotel with large comfortable room. Would heartily recommend

6

Tay Wen

10 Dec 2025

·

Stayed 1 night

The room was large however cleanliness is questionable. We found a half eaten sushi not cleared on the chair at the tatami area. As it was late when we checked in and we were just staying for 1 night, we did not raise this up to the front desk. Next morning we were rushing to Disney and hence did not brought it up either. Getting to Disney was relatively easy and fast.

10

Kenneth

26 Jun 2025

·

Stayed 1 night

The property was very clean and well kept.

10

Kyunghyun

1 Jan 2026

·

Stayed 3 nights

Clean and big room

10

Shoichi

3 Jan 2025

·

Stayed 1 night

とても清潔で滞在しやすい。

6

cheow

3 Jul 2024

·

Stayed 2 nights

床底下有糖果袋子，床感覺有塵蟎會咬人

8

Jessica

11 Oct 2023

·

Close to train station, clean, quiet. Although does not provide daily housekeeping.

10

Yuta

15 May 2024

·

Stayed 3 nights

Very clean hotel. Rooms are spacious.

10

Francis

9 Jan 2026

·

Stayed 5 nights

Very clean rooms, professional and excellent staff, great location next to a train station,

10

TAKAYUKI

3 Nov 2025

·

Stayed 1 night

清潔

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Rooms

Rooms are notably spacious for Tokyo, with family options (including bunk beds) and many layouts featuring separate bath and toilet; most find them quiet and comfortable. Some note firm beds or thin pillows, and a few rooms felt small.

Related guest reviews

10

Katerina

17 Jul 2025

·

Stayed 4 nights

It's a beautiful hotel located very conveniently in front of a station so travel was easy. Supermarket is super close by and the lobby has a complementary amenities bar in case you forgot something. The coffee bar doesn't open till late, but a hotel next door has a coffee bar that opens early and is great. The beds are a bit stiff for a side sleeper, but everything else was excellent.

10

Andrea

7 Sept 2025

·

Stayed 1 night

We stayed in the family room with bunk beds and it was lovely. Comic library in laundry rooms was neat too. Breakfast was delicious. A great stay.

10

Natrice Davis or Tehran

10 Dec 2025

·

Stayed 7 nights

The property is very clean rooms are very spacious, the staff is excellent our daughter came they were able to add a third bed in the room and we weren’t cramped at all. There is a family mart inside the hotel 7/11 is a 3 min walk train station is directly across the street and 4 stops from Disney no transfers !!! I would stay here again !!! 10/10

2

KiKi

30 Aug 2024

·

Stayed 3 nights

The mattresses and pillows are the worse I've ever experienced. The top bunk mattresses are almost non-existent. The bottome ones are so worn out, that they are lopsided. The pillows are very bean bags. We asked the concierge if we can have extra pillows and maybe a mattress pad but they said they dont have such a thing. The room is cute, but its not worth it. None of us bad a good night a sleep while staying here.

10

BH

10 Jan 2024

·

Stayed 1 night

Good room size for 3. The rail station is just opposite, with 2 restaurants and a supermarket just beside. Breakfast is good. No foreign TV channel.

10

Yumi

1 Aug 2025

·

Stayed 3 nights

駅の目の前のリッチで、とても楽でした。私の部屋からは駅の構内が見えましたが、建物内はとても静かでした。綺麗、広い、最高です。部屋は十分に広く、お風呂も足をゆったり伸ばせました。朝食も美味しく、オムレツや目玉焼きをその場で調理してくださるのが最高でした！また、フロントに選べるバスソルトもあり、気分が上がりました。一晩だけバーを利用したのですが、オリジナルカクテルも含めとてもとてもおいしかったです。最高の休日になりました。ディズニーに行く際に京葉線を利用したのですが、潮見から乗る人はほとんどおらず、新木場で乗ってくる人が多かったので、座ることができます。おすすめです！

8

Floriane

1 Nov 2025

·

Stayed 1 night

Hôtel bien placé après une journée à Disney. En face de la sortie de métro. Lit très dur dans la chambre familiale. Chambre petite pour 4 personnes. Bon petit dejeuner

10

Tuwanda

18 Apr 2025

·

Stayed 4 nights

The room was spacious and i loved the pajamas. They do have a little refrigerator, which is nice. The hotel is across the street from the shiomi station, so very convenient to getting around. Tokyo Station is about 10 min train ride. Very quiet neighborhood.

10

Sujith

2 May 2025

·

Stayed 5 nights

Great location and 2 minute walk to metro station. Spacious rooms and bathrooms and service was great. Highly recommend.

10

Takako

25 Apr 2023

·

Stayed 1 night

大人３人で宿泊させていただきました。部屋も広く、バス、トイレが別になっていて大変気に入りました。駅も目の前でした。また宿泊したいと思えるホテルでした！ありがとうございました😊。

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Service

Staff are widely praised as friendly and helpful, with smooth check-in/out and effective problem resolution. A small number reported inconsistent service or curt interactions, and occasional language limitations.

Related guest reviews

8

Siw Merethe

6 Jan 2024

·

Stayed 4 nights

Personalet var eksepsjonelt vennlige og service-innstilte.

10

badrika

29 Nov 2025

·

Stayed 6 nights

Great hotel! It’s right near the Shiomi station and so easy to travel to other places. Especially convenient if one wants to visit the disney parks coz it’s one strait train line n few stops away. The property n rooms were clean n I liked their breakfast buffet. Liked they had a convenience store inside the hotel too. Other than a couple who were a bit impatient, majority of the staff r super nice n welcoming. I enjoyed my stay here and I recommend in to others.

10

Han Yong

12 Dec 2025

·

Stayed 6 nights

Hotel is just opposite Shiomi Station. Room is well cleaned and the staff is very friendly and helpful.

6

Candice

12 Nov 2025

·

Stayed 5 nights

It was a great facility. Clean and spacious room. The amenities were good and easy access. In terms of staff, I find customer service is inconsistent. In general, staff are nice and polite but not accommodating. I needed an area for a call at 6:00am and one staff told me I can use the cafe as it is not open until 10/11am. The day of the call, another staff said I cannot use it and I would have to pay for a room that costs $200usd or use the baby change room behind the front desk. As this facility host many conferences and meetings, I would expect them to understand the needs of taking private business calls but not only they are not accommodating but actually not very helpful with offering practical solutions. I hope they can look into this type of requests for their customers in future.

10

Elizabeth Jill

17 Oct 2023

·

Stayed 5 nights

The Tokyo East Side Hotel KAIE is conveniently located on a JR line less than 10inches from Tokyo Central Station. The staff were wonderfully friendly and helpful. Laundry on-site was an added bonus.

10

Juan

9 Nov 2025

·

Stayed 7 nights

Best staff ever. Helped wven though i didnt speak Japanese

10

Danya

14 Apr 2025

·

Stayed 3 nights

The hotel staff was super helpful and answered any question we had. They went above and beyond

6

WATANABE

25 Nov 2025

·

Stayed 1 night

チェックインのスタッフさん感じ悪くて日本の方ではなかったので何を言ってるか聞き取りにくかったあと面倒くさいのかもしれないけどちょっとあれはないかな

10

SHUNYUNG

24 Jun 2025

·

Stayed 2 nights

2nd time here for another two nights, it's always nice and enjoyable. The front desk receptionists are all very friendly and really helpful, they made our stay as smooth and peaceful as it could be. The location isn't so great; but it's a gem in Tokyo metropolitan.

10

Fernando

14 Oct 2025

·

Stayed 3 nights

There was confusion with my reservation but they made everything right and we had an amazing experience.

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Location

Directly opposite Shiomi Station on the JR Keiyo Line, making trips to Tokyo Station and Tokyo Disney straightforward; supermarkets and convenience stores are close. Several note the area is quiet with limited dining and longer rides to Shinjuku/Shibuya.

Related guest reviews

10

Christina

7 Apr 2025

·

Stayed 3 nights

Property condition was great. Very clean and quiet. 2 restaurants, and a lounge/cafe on site although we only went to breakfast here once. Thoughtful amenities like toothbrushes, lotions, bath salt etc. available for free in the lobby. Train station located directly across the street so was very easy to get to and from different locations in the city. Several convienience stores and a supermarket within a couple minutes walk. Would absolutely stay here again

10

Han Yong

12 Dec 2025

·

Stayed 6 nights

Hotel is just opposite Shiomi Station. Room is well cleaned and the staff is very friendly and helpful.

10

Mariana

25 Nov 2025

·

Stayed 7 nights

We had a wonderful stay at the Kaie hotel. We stayed 7 nights. Location wise, it was quite far from places like Ikebukuro, Shinjuku, and Shibuya, but if you don’t mind setting extra time aside, a train station is located just opposite the hotel (a minute walk). It was, however, very close to the Haneda airport and Disney. Located inside of the hotel was a small Family Mart, and if you couldn’t find something in there, there was another convenience store called Mini Stop about 2 minutes walk away or the grocery store Maruetsu just beside the train station. The staff were very kind and there was someone there who was able to speak English which is a plus. The room we stayed in had 3 beds, and was very clean and spacious for 3 people. They also had a nice selection of free amenities you could grab from downstairs near front desk. Other than the fact that the location was further away from some of our destinations, this was an amazing hotel. And I would definitely stay again!

10

Kiyoshi

16 Jun 2025

·

Stayed 3 nights

Super convenient location!! It’s also clean and safe. Restaurants are limited and better to dine before returning to the hotel. Highly recommended

10

Tuwanda

18 Apr 2025

·

Stayed 4 nights

The room was spacious and i loved the pajamas. They do have a little refrigerator, which is nice. The hotel is across the street from the shiomi station, so very convenient to getting around. Tokyo Station is about 10 min train ride. Very quiet neighborhood.

8

Kelly

9 Dec 2025

·

Stayed 3 nights

Location was good, right in front of Shiomi JR line, easy access to Disney and about half hour to Tokyo station. Good sized supermarket and shop selling bentos next to train station. Breakfast was so so and was the same daily for my stay so recommend dont need to add if have time to venture elsewhere. Room size is decent and bath salts was provided. Overall good value for hotel if dont mind further away from central Tokyo

10

Juiju

11 Apr 2025

·

Stayed 2 nights

潮見車站出來3分鐘的路程就到飯店了，離東京車站搭JR也只要7-8分鐘，非常方便。

10

SHUNYUNG

24 Jun 2025

·

Stayed 2 nights

2nd time here for another two nights, it's always nice and enjoyable. The front desk receptionists are all very friendly and really helpful, they made our stay as smooth and peaceful as it could be. The location isn't so great; but it's a gem in Tokyo metropolitan.

10

Maria

28 Oct 2025

·

Stayed 5 nights

The hotel location in front of train station. The hotel so nice and clean, everything perfect.

10

Daisey

14 Oct 2025

·

Stayed 12 nights

So close to the train super safe only one stop away from Disney

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Dining

Breakfast is often highlighted as tasty and varied, and some enjoyed the on-site restaurant/bar. Others found the buffet repetitive, not hot enough, or poor value, and a few had to use an alternate breakfast venue.

Related guest reviews

10

Carole

30 Jul 2025

·

Stayed 10 nights

The breakfast was excellent with so many options to choose from.

10

Vitor

24 May 2025

·

Stayed 5 nights

Perfectly situated in front of a train station that leads directly to Tokyo Disneyland Resort or Tokyo main station. Big size room, very confortable and clean, great amenities and very good breakfast. The only downsize was that we had to have breakfast in another place than the main site, still very good but with fewer options.

8

Iain

16 Apr 2025

·

Stayed 3 nights

Would have given 5* all round. But for 2 problems, the breakfast food was never hot, with waiters continually openibg the lids on the hotplate containers even after customers closed them. Until the checkout day, very little understanding of English on the reception desk. All staff very pleasant even if difficult to understand.

10

Morten

3 Jan 2026

·

Stayed 6 nights

Lækkert hotel, lige ved en JR station - ingen støj - og morgenmad med både japanske og vestlige retter. God base for at udforske Tokyo.

8

Kelly

9 Dec 2025

·

Stayed 3 nights

Location was good, right in front of Shiomi JR line, easy access to Disney and about half hour to Tokyo station. Good sized supermarket and shop selling bentos next to train station. Breakfast was so so and was the same daily for my stay so recommend dont need to add if have time to venture elsewhere. Room size is decent and bath salts was provided. Overall good value for hotel if dont mind further away from central Tokyo

6

Donna

5 Jan 2024

·

Stayed 4 nights

We upgraded to the suite on the 9th floor and that was great. There was a sitting room and large dining table so my daughter and family could relax from a day in Tokyo. The food was not up to par for me. Breakfast was just OK. I wish there was a cook making eggs to order because soft scrambled everyday was not my cup of tea. The dinner buffet was overpriced for what you got. Good thing there was a market across the street to buy fresh made food to take up to room to eat. I enjoyed that better than the hotel food. The mix up with my daughter's breakfast buffet (room 809) was the fault of the front desk and I don't think you should have charged her for the meals after giving us the breakfast coupons. If I knew we were paying for the breakfast, I think I would have gone elsewhere. I didn't think the breakfast buffet was worth the price. Other than the beautiful upgrade we paid for, I do not think I would return to your hotel in the future. There was not enough dining options in the area. The train station being across the street was a plus though

10

Elyse

19 May 2024

·

Stayed 2 nights

The restaurant on level 9 and the breakfast on level 2 was absolutely spectacular. Highly recommend getting breakfast. Directly next to a train station but is still quiet. Great supermarket just on the other side of the train station too. Staff were very helpful and amenities were amazing.

10

Yiyi

14 Oct 2025

·

Stayed 6 nights

Our staff is so nice! The breakfast buffet is also very good.

10

Hoi Ying Shania

3 Jan 2026

·

Stayed 2 nights

Big & clean room for 3 persons, great breakfast

10

Naoki

13 Jan 2026

·

Stayed 2 nights

とても綺麗で従業員の方も親切です。朝食も美味しくおすすめします。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $134	17 $199
18 $131	19 $155	20 $134	21 $132	22 $137	23 $149	24 $205
25 $143	26 $144	27 $169	28 $152	29 $178	30 $173	31 $187

Su	Mo	Tu	We	Th	Fr	Sa
1 $146	2 $134	3 $113	4 $126	5 $135	6 $167	7 $339
8 $117	9 $144	10 $113	11 $144	12 $173	13 $166	14 $351
15 $126	16 $131	17 $156	18 $126	19 $131	20 $178	21
22	23 $117	24 $117	25 $117	26 $150	27 $122	28 $188
29 $117	30 $117

TOKYO EAST SIDE HOTEL KAIE

Prices for TOKYO EAST SIDE HOTEL KAIE

Monthly average prices

About this property

Location

Room options

Suite Room

Family Room

Triple Room

Junior Suite Room

Japanese Western Room 4 Single Beds

Double Room

Hollywood Twin Room

Twin Room

Japanese Western Room, 2 Single Beds

Guest reviews of TOKYO EAST SIDE HOTEL KAIE

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TOKYO EAST SIDE HOTEL KAIE

Prices for upcoming dates