Hotel Colombo

Lidt underligt at skulle betale ekstra for at bruge deres pool når man bor der

Great hotel! Staff were very friendly and apologized for closed fitness center and adjacent construction. We were really looking forward to the fitness center.

Très bon séjour! Beau bâtiment! très belle chambre! Impressionnés de trouver un tel hôtel proche de cette petite ville. Bon petit déjeuner. Piscine payante (10euros/pers). Manque cannes de billard pour y jouer, tapis de course de la salle de sport cassé. Dommage... Par contre prêt de vélo gratuit!

Impressionnât de loin. Les chambres sont propres mais bruyantes surtout si vous êtes près de l ascenseur. La piscine est payante , 10€/pers en supplément !!

Fint hotel med god beliggenhed. Pool koster ekstra. Nok ikke 5 stjerner

Inomhuspoolen var stängd när vi kom till hotellet, ingen information om detta i förväg eller vid bokningen. Ändå skulle de ha samma pris för att få tillgång till poolen fastän priset egentligen inkluderar både inom- och utomhuspool

Grosses Haus, versprüht keinen Charme. Poolbenutzung kostet extra. Parkplatzsituation begrenzt.

Staff was rude . I didn’t know about the swimming pool charges she can explain be humble but she was very rude in the main desk . And also at the room the to wasn’t working and the bathroom shower was overflowing and out to and thr tiles was very very slippery I slipped of 3 times please make sure they change the bathroom tile it not safe

The opening hours of the indoor pool are from 03:00 p.m. till 08:00 p.m. I cannot go swimming :(

Beautiful hotel right in the city center. The outdoor pool was being renovated.

La propreté de la salle de bain, peignoirs sales La qualité du petit déjeuner Pas digne d’un 5 étoiles

Clean rooms with comfortable beds. Within walking distance of the old town. Parking was easy on premises.

Very new facility. Immaculately clean. Very friendly staff. Great location. Spacious, comfortable room. Exceeded expectations.

Es war alles sehr sauber ordentlich sehr imposant eindrucksvoll und sehr schön

This is an excellent, luxurious hotel. The room is clean, spacious with free parking on-site, The location is within easy walking to Rruga Republika where you will find an array of coffee shops, bars, and restaurants. The breakfast was great with variety of choice. We enjoyed views of the Berat Mountain where the Berat Castle is, highly recommended.

Nice gem In berat having the pool. No issues with loungers even though do allow outside guests to rent beds. Parking super easy especially for Albania! Staff accomodating when have issues. Some issues with cleaning with nasty stains under loo, electric radiator not working, limescale and other small things Overall lovely place and big nice size rooms.

Beautiful hotel, big clean and nice room, friendly staff, quiet outside, quiet between rooms, big breakfast, good location

Un hôtel permettant de tout faire à pied Le SPA n’est pas à la hauteur attendue Les chambres sont propres et spacieuses mais ces dernières n’ont pas été remises en ordre pas de nettoyage ni de lit fait ce qui pour un hôtel de cette facture est surprenant

Hôtel très propre, chambre spacieuse, très belle piscine avec une belle vue. Petit déjeuner complet. Hotel en plein cœur du centre ville, on peut donc tout faire à pieds.

Habitación era muy grande y estaba todo muy limpio, el desayuno había una variedad muy grande y la calidad era muy buena

Nice hotel and easy parking. Big spacious room and comfortable bed. Hotel staff were friendly and helpful.

Flott hotell med store og komfortable rom. Sentral beliggenhet nær gågaten i Berat.

There were two large groups that arrived while I was there. Reception was totally ill equipped to deal with the numbers and so was the kitchen. Dinner was awful and breakfast was mediocre. My room was very small and bathroom toiletries were extremely limited (I had one small container for body wash and shampoo combined). And the quality of the soap was awful for a 5-star facility. The hotel lobby and outside appearance are grand. I had high expectations.

Nice comfortable hotel. Easy walk around Berat. A bit noisy from bar next door.

Fint hotell, men litt slitt. Stort og romslig rom, men savnet balkong (der var ikke mulig å få for oss) Bassenget var deilig, men kostet ekstra. Frokosten var god, men de sluttet å fylle på en halvtime før den stengte, så det ble tomt for bl.a. juice, frukt og croissanter. Alt i alt et bra opphold

Prachtig hotel, een oude universiteit, indrukwekkende gangen, grote kamer. Het zwembad, dat je apart moet betalen is ook heerlijk. De badkamer rook een beetje muf en de kamer zelf wat gehorig. De buren hadden tv aan en dat hoor je heel goed, zeker als je wil slapen. Ontbijt was prima. En op loopafstand van het gezellige Berat Voor de prijs was het echt geweldig!

Lovely spacious room, good warm breakfast, great location.

Grand hotel in a good location for all Berat's attractions. Our room was very big with a fine view overlooking the castle. The breakfast was plentiful and varied. Yes, some of the hot dishes were in fact luke-warm, but that didn't matter to us. Curiously, our room was serviced on the second day of our stay, but it didn't stretch to making the bed!

Our rooms locate next to the disco cafe. The laud music stated from 8:30 PM to 1 AM. We can’t get good sleep because of the noise. The reception told us it will stop at 9:30 PM because they just want to delay us to trouble her to change us to quieter rooms. We booked 6 rooms and 3 rooms are very noisy. The reception in the morning said they can’t do anything about the noise. But, I don’t understand why they are so stubborn to put us at the noisy part where they have many other rooms facing mountains without noise vacant. Stay away from this hotel if you need good sleep.

Wow what a huge grand central hotel. Large spacious rooms, friendly staff, good location.

Nice hotel and easy parking. Big spacious room and comfortable bed. Hotel staff were friendly and helpful.

Berat and Albania are amazing, but please stay at a different hotel!! This hotel has no regard for its guests and I’m not sure how it is classed so highly. We returned to our room after dinner out in town to the sound of loud music. Upon enquiring at reception we were told that there was a ‘last minute’ private party in the top floor function room and it would be going on until at least 1:30 am. We were offered a room on a lower level, but as we could hear the music in reception and it was past 10:30pm we didn’t feel like packing and moving rooms. The music finally stopped at 1.45am, but the guests then moved to the terrace outside and continued loudly until past 3am. Again no regard shown by the hotel for paying guests trying to sleep. We complained at reception again when checking out the next day, as their handling of the party was inexcusable. An advanced warning earlier in the day and the offer of moving rooms might have been ok. The lady on reception had been ordered to refuse any kind of refunds and the manager refused to come and speak to us about the incident. Apart from this there are plenty of other reasons for the rating of the hotel: - Average breakfast buffet with little labelling and overcooked food - Waiting staff that clear your table and food you are still eating when popping back to the buffet to get something. They even removed some personal items from the table! - I could go on, but I am only allowed 1500 characters!

Very clean hotel. Friendly helpful staff , excellent location for shopping/walking eating etc

Stunning hotel looking over Berat. The staff were so helpful, and when we had an issue with our shower it was fixed within 10 mins of reporting it-5* service Breakfast was a classic self-service buffet each morning, simple but delicious. We also had massages in the spa. The service quality was superb. The spa was lovely and I imagine it will be a great facility when fully opened. However our room was on the first floor just above the restaurant which meant we heard music from the restaurant 7am-11pm everyday.

5 star hotel , but you have to pay to pay to use the pool and our room was not turned down even though we stayed for 2 nights so had to reuse towels, etc. reception said I should of requested the service.. but at a 5 star hotel I shouldn’t have to think about this- it’s expected! The hotel is beautiful and clean and our room was amazing. Fabulous location too

They seem to be light on reception staffing. The person we interacted with most was quite new there and apparently did not know how to do many things. For example, we were assigned a room right next to the elevator. We asked if something else might be available to switch to and we were told were would need to wait several hours and to ask again at that time, when another person would begin their shift. Upon leaving I asked it I could have a receipt and were told by the same person that since I paid online that would not be possible. That was an odd response since I did all my bookings on a pay later basis. She became very annoyed by the request and just stood there and ignored me. I have never seen a receptionist behave this way in all my years of travel. I suspect she is not well suited to the job. The manager came at night and seemed to be well informed but that does not help if a guest has a question during the day,

Super service van de receptioniste. Bij inchecken stonden we niet in het systeem. Geen zorgen ze ging het uitzoeken. Dit duurde ruim een half uur. Schijnbaar was de betaling van onze kamer binnengekomen via Europe Travel! Door dit alles kregen we een upgrade naar een suite. Personeel was super vriendelijk, ook bij het ontbijt. Bij vragen legden ze het ook rustig en in goed engels uit.

After staying here I feel a bit bamboozled by this property. Check in is listed at 1pm and when we arrived at 4:30 we were told our room was not ready but that it should only be about 15 minutes. After an hour it was still not ready and when we went to ask about the status we were told it was cleaned only to go up and find it was still dirty. We finally got into our room at 6:30, a full 2 hours after we arrived and 5.5 hours after the listed check in. The front desk person was kind and comped our dinner. Online it showed there was an indoor pool only to arrive to an outdoor pool, which required an extra charge and reservation. We inquired about laundry, and we’re told that it wasn’t available. We were fully expecting laundry at this hotel as listed. We inquired about massages at the spa, but were told that they would have to check on the massage therapists availability. They never did and it seems weird that they would only have one massage therapist for an entire hotel. This is certainly not what I would expect at a 5 star hotel. And I certainly didn’t expect to feel nickled and dimed at every turn. When arriving there was also no one to greet us and tell us where to park which was a bit bizarre. The breakfast was fine, but again, not anywhere near a 5 star hotel.

Staff was rude . I didn’t know about the swimming pool charges she can explain be humble but she was very rude in the main desk . And also at the room the to wasn’t working and the bathroom shower was overflowing and out to and thr tiles was very very slippery I slipped of 3 times please make sure they change the bathroom tile it not safe

Het hotel valt wat uit de toon in de stad Berat. Het is wat over the top luxe. Prima ontbijt, prachtige kamer, goede bedden. Eigenlijk was het allemaal top. Personeel was wat formeel in verhouding tot personeel in andere hotels in Albanië. Lekker zwembad en de ligging is perfect nabij het stadje.

Great hotel, large rooms, easy walk to the main area of Berat. Only negative would be that u have to pay extra to use the pool, price does however include a drink. Hotel is still good value for money.

If you want to be in the heart of Berat, then this is your spot. It is the finest hotel in the city. It is a very large hotel with superior amenities. If you are looking for quaint little mom and pop type accommodation, then you will want to go a different direction. You can walk to most all attractions Berat has to offer from this location.

Flott hotell med store og komfortable rom. Sentral beliggenhet nær gågaten i Berat.

Hôtel très bien situé au cœur de Berat. Personnel au top, chambre très bien et petit déjeuner très bien. Spa très bien avec supplément de 15€ par personne.

Clean rooms with comfortable beds. Within walking distance of the old town. Parking was easy on premises.

We enjoyed our stay at the Hotel Colombo which we chose predominantly due to the ample and easy access parking facilities available. The property is within 10mins walking distance to the historical town centre along a pretty cobblestone promenade. We stayed in a Junior Suite which was very spacious and had incredible modern facilities, I would suggest this room is absolutely worth the extra dollars. The outdoor pool which appears to be close to completion will be a very positive addition to this property, especially in the summer heat. The only issue we had with the hotel is the breakfast service, due to the large number of coach tours that appear to stay at the property the breakfast buffet was lacking in quantity and was not refilled regularly. We attended some time after the coach tours had departed but still well before the end of service and the buffet was not replenished.

This is an excellent, luxurious hotel. The room is clean, spacious with free parking on-site, The location is within easy walking to Rruga Republika where you will find an array of coffee shops, bars, and restaurants. The breakfast was great with variety of choice. We enjoyed views of the Berat Mountain where the Berat Castle is, highly recommended.

Lovely spacious room, good warm breakfast, great location.

Excellent location

Geweldig hotel met alure; het zwembad is een plaatje! De ligging is perfect, langs de boulevard ben je in 20 minuten old town Berat!

Eigentlich ein schönes Hotel, leider sind schon viele Dinge kaputt. Im Spa Bereich war der Streamer auf Dauerbetrieb so heiß, dass man sich verbrüht hätte. Frühstücksbuffet wie in einer Kantine. Personal anstatt Tische abzuräumen lieber am Handy bor den Gästen. Keinenfalls ein 5 Sterne Haus. Leider haben wir uns nicht wohlgefühlt.

Breakfast is typical Albanian. Unfortunately it is not 5* standard. Can’t cook an omelette or fried eggs. They are all cooked extremely well done and friend eggs placed on top of each other like pancakes. Another surprise is that the pool area is chargeable at €10 per person. When I asked the reason they said it cost them a lot of money to maintain the pool so they charge. Never seen this in a 5* hotel. Overall good compared to the price I paid

Wir wurden weder in der Bestätigung noch beim Check-in auf die zusätzlichen Poolkosten hingewiesen. Auf Nachfrage wurde die Schuld dann bei Expedia gesucht. Frühstück erinnert an ein All-Inclusive-Hotel und war auch aufgrund der Qualität leider nicht unser Fall.

The only negative comment I would make is that the hotel does not have a separate bar area, and you cannot get a drink past 10.30 - on a Saturday evening 😟

Excellent restaurant dinner and a 1st class Breakfast

Das Hotel war toll. Die Küche leider überhaupt nicht. Auch nach Beschwerde kam keine Entschuldigung sondern ein :das machen wir hier so. Ein Steak Medium ist auf der ganzen Welt ein Steak Medium. Dort war es eine bessere Schuhsohle. Ganz schlimm. Die Pasta Arrabiata ist scharf-überall. Dort war sie ungenießbar. Am meisten ärgert aber diese arrogante Art - das ist hier so. Also-schlafen dort gern - essen niemals.

Majestueus hotel met prachtige vergezichten vanuit de 5de verdieping, heerlijk eten (zowel ontbijt als lunch en diner), zalig zwembad, vriendelijk personeel, ruime kamers, mooi uitzicht op werelderfgoed Berat, winkels en restaurants vlakbij in verkeersvrije wandelstraten, kortom een echte aanrader. We hadden voor 3 nachten geboekt, maar hebben besloten 2 extra nachten te blijven!

Grand hotel in a good location for all Berat's attractions. Our room was very big with a fine view overlooking the castle. The breakfast was plentiful and varied. Yes, some of the hot dishes were in fact luke-warm, but that didn't matter to us. Curiously, our room was serviced on the second day of our stay, but it didn't stretch to making the bed!

Mooi hotel, goede service, maar er komen veel bussen toe en dat geeft niet alleen overlast van lawaai, ‘s morgens is het ontbijtbuffet geplunderd, omdat de bussen zeer vroeg vertrekken en het buffet werd onvoldoende terug aangevuld.

Habitación era muy grande y estaba todo muy limpio, el desayuno había una variedad muy grande y la calidad era muy buena