Name: Tru by Hilton Spartanburg
Address: 103 Franklin Avenue, Spartanburg, South Carolina, United States of America, Spartanburg, South Carolina, US
Price range: $113–$213 per night
Rating: 8.9

What guests think

Tru by Hilton Spartanburg earns strong praise for a convenient location near the interstate, shopping, and restaurants, a lively lobby with games, and simple, functional rooms that suit short, budget-conscious stays.

Many guests highlight spotless rooms, comfortable beds, and a generally good complimentary breakfast. Recurring drawbacks include thin walls and traffic noise, compact rooms with limited seating or lighting, and the lack of in-room microwaves or coffee makers. Service is usually warm and helpful, though several mention booking or billing hiccups, occasional slow or abrupt interactions, and rare housekeeping lapses. Expect a modern, no-frills stopover with easy access to area conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Lobby offers games and social spaces, and several guests praise the gym. Some note maintenance or crowding issues (e.g., broken pool cue, busy lobby, or outdoor fire pit not working).

Related guest reviews

10

Michelle

Nov 9, 2024

·

Stayed 1 night

Super cute lobby and overall hotel decor. A little loud from traffic on the road but not too bad.

4

Barney

Jul 5, 2025

·

Stayed 1 night

The cleanliness qnd upkeep of the hotel is quite lacking. The public area furniture was stained and one of the two only pool sticks was broken at the tip. However the staff was verily friendly and the breakfast was good.

10

Sneha

Mar 14, 2023

·

Stayed 2 nights

We loved the pool table and lobby area. Very welcoming! The design and aesthetic of the Tru were entertaining and enjoyable. Great gym!!!

10

Christy

Jun 15, 2023

·

Stayed 1 night

The room is simple, clean, and comfortable. I liked the small desk and chair in the room to work at and enjoyed their co-working space in the lobby. Good selection of snacks and drinks, and free coffee 24 hrs a day! The little Thai restaurant in the front parking lot was outstanding!

10

Angie

Apr 6, 2023

·

Stayed 1 night

This hotel was so cool. From the pool table and giant Jenga and giant Connect Four to the comfy bed, this hotel was perfect. Loved the bath products and the breakfast. The only negative thing I can say is the design of the bed with the wooden frame around the edge was a hazard to me. I hit my leg/ knee on it twice! The lobby was designed for socializing, so if you have a group, there are lots of areas to sit and visit.

10

Eric

Jan 10, 2025

·

Stayed 4 nights

Staff was friendly and accommodating-especially morning and Robert at night. Great places to work and hangout in lobby.

10

Richard

Jun 26, 2023

·

Stayed 1 night

The outside sitting areas with lights and gas fire pit wasnt working. Very disappointing.

8

Christopher

Oct 2, 2025

·

Stayed 1 night

Was a solid quiet bed for the night and no frills. The gym is great with some well maintained machines and weights. I missed the breakfast but that was my bad! Staff were friendly throughout

4

Al

Jun 28, 2023

·

Stayed 1 night

Room amenities were worse than a motel 6. The place was over run with some sort of kids sports team and they TOOK OVER EVERYTHING. lobby full of people with bags of grocery store food eating and partying like it was their own house. same for the outdoor area except they were smoking along with the party. Room was very small, one roll around chair with a "desk" the size of a small folding table. very cheap This was an $80 room not a $140 room. I will avoid this brand in the future

10

Carolyn

Apr 22, 2025

·

Stayed 1 night

updated and very nice lobby. Robert was super nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise very clean rooms and a well-kept property. A few report lapses such as a room not cleaned before check-in or stained lobby furniture.

Related guest reviews

10

Robin

Feb 22, 2026

·

Stayed 1 night

The staff was wonderful. The room was extremely clean and it was the quietest hotel I have ever stayed in.

10

Suzanne

Nov 17, 2025

·

Stayed 1 night

The room was very neat and clean. The staff was very kind and helpful. Breakfast was nice with perfect options for everyone. We thoroughly enjoyed our stay!

4

Barney

Jul 5, 2025

·

Stayed 1 night

The cleanliness qnd upkeep of the hotel is quite lacking. The public area furniture was stained and one of the two only pool sticks was broken at the tip. However the staff was verily friendly and the breakfast was good.

10

Paul

Nov 6, 2025

·

Stayed 1 night

Overall the facility was clean and well kept. The staff was friendly and welcoming. Property was near busy area of town so the traffic noise was apparent; so it could benefit from being more insulated from that. Otherwise the room was quaint and clean.

4

Don

Nov 30, 2024

·

Stayed 1 night

First room had not been cleaned since previous guest. Second room light build out no remote. Told to unplug tv to turn off because previous guest left on.

10

Kelli

Mar 8, 2026

·

Stayed 2 nights

Beautiful hotel! Super clean, comfy beds, friendly staff, good breakfast. This was our first time staying at a Tru hotel, but it definitely will not be our last!

10

Derika

Nov 16, 2025

·

Stayed 2 nights

Clean room!

10

Jesse

Feb 2, 2026

·

Stayed 2 nights

Spotless room top tier customer service. Very nice hotel all together great for my family during our stay.

8

Mary Beth

Dec 10, 2024

·

Stayed 1 night

Interesting place. Breakfast area is welcoming and comfortable, especially the sofa seating with great view of TV. Food was good for a hotel breakfast. No carpeting in the rooms certainly makes the floors easier to keep clean, but you will hear every step made above you. The room darkening shade works 100%! Set an alarm. When we arrived, after 4:00, our room had not been cleaned and made up. Never had that happen before and it was soon taken care of. No ice machine on our floor, but on the first floor, right by the elevator, there is an ice machine and a proximity sensing water dispenser. Really helpful for keeping water bottles full. The price was right, the bed was comfy.

10

Heather

Oct 13, 2024

·

Stayed 2 nights

Very clean rooms and bathroom.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and minimalist with vinyl floors, large TVs, blackout shades, and comfortable beds, though several note compact layouts with limited seating or lighting. Noise travels through thin walls and from nearby traffic, and a few found mattresses uncomfortable.

Related guest reviews

6

Geneen

Nov 4, 2025

·

Stayed 1 night

I knew the decor would be non-traditional, but I still thought it would be quality and functional. There was only a light fixture on one side of each bed. The desk was tiny, room enough for one of the roommates at a time. Roommate meaning my husband/business partner. And, no other chair in the room. Breakfast buffet ends at 9 am, and the lights over the food line literally turned off while I was wrangling with the toaster. If the stafff needs to begin cleaning up, fine; but turn the lights out? Maybe not quite obnoxious, but certainly not welcoming. Then the cleanup gal tossed out all the remaining hard boiled eggs. So you’re in such a hurry to close down that it’s better to throw out the food than let the guest have it or save in the staff refrigerator.There is a zillion other hotels out there. We don’t need to come back to this one.

10

Wyatt

May 20, 2025

·

Stayed 1 night

The room is smaller than expected.

10

Tisa

Jun 24, 2023

·

Stayed 1 night

This was our first stay at a TRU hotel, and we were pleased. The room was comfortable with a nice bed and giant TV. 😂 Lots of traffic noise from the highway so I would ask for a room on the backside next time.

6

Carole

Aug 3, 2024

·

Stayed 1 night

The hotel is 4 years old. Great design, good breakfast but the most uncomfortable bed I've ever slept in. Very soft, bouncy mattress with no back support at all. You fall into a hole. Wouldn't be possible to sleep on your stomach. I Woke up with a strong back and neck ache that lasted all day. This is the first time ever. Pillows are also soft, squishy and offer no neck support. The room has no microwave and no coffee maker. You have to go to the lobby for these. I would not stay there again or in any Tru hotels because they probably all have the same beds.

10

Krista

Jul 22, 2025

·

Stayed 1 night

I only stayed for 1 night but it was a great stay. Modern colors and very clean. No carpet!!! So maybe a but noisier than a hotel with carpet but I liked it much better. Bed very comfortable.

10

LISA

Nov 1, 2024

·

Stayed 1 night

Great hotel. Clean and comfortable. Staff friendly. Only complaint would be noise does travel. We could hear tv and people next to us Not enough for us to complain.

4

Eleanor

Jul 13, 2024

·

Stayed 1 night

The blinking fire sprinkler right above the bed was nooooo good. The fridge not being in something was very loud. Yes I’m not an easy sleeper but for >$100, I should have had that in the hotel room. Also with that price, a microwave would have been nice (as the hot water downstairs was barely warm) and the continental breakfast could have been better. Why were the pancakes pink? And they were only cooked on one side. Otherwise bed and pillow were good. Shades on windows. Tv set up good. Lots of outlet options. Weird soap situation tho.

10

Joel

Sep 26, 2025

·

Stayed 1 night

Clean and comfortable. Room is very small. Okay for overnight, but I wouldn’t want to stay any longer. Very convenient location.

6

Charity

Aug 21, 2023

·

Stayed 1 night

Everything was great except the matress. My husband and I both had back pain for days after trying to sleep on that mattress...

8

Carol

Jun 29, 2025

·

Stayed 1 night

Clean, great bath, black out shades a plus. Person upstairs must have had a kid doing gymnastics. Floors w/o carpet = sound magnified. No info in rm. about tv operation. With no ice bucket that indicates no ice service. No reading lamp beside beds on the inside. Small lights above bed dim & can’t reach while in bed. I am in my mid 70’s & the ability to easily turn on a light a safety feature in an unfamiliar place.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful. However, multiple reviews mention booking or billing problems, slow or absent front-desk coverage at times, and occasional unprofessional interactions.

Related guest reviews

2

Amy

Apr 27, 2025

·

Stayed 1 night

Well lady at front desk was nice but went down hill from there. Someone else was in the room we were assigned and then they had to send us to another hotel. Least we had a place to stay but was just all and all very inconvenient. Just this whole town however is a little trashy and run down. Not impressed at all and would like a room compt for my trouble.

2

Stephen

Nov 11, 2023

·

Stayed 1 night

First issue is that they tried to charge me a second time at check in for a room we had already prepaid for before arrival. We flat out refused. Second issue is that we could hear a lot of noise, and the wall ac/heat unit did not allow constant fan. Third issue is that they deactivated my room key before I checked out, causing me to have to go to the desk and get it reactivated to get my luggage after breakfast. Fourth issue is that the lady at checkout had an attitude with me when I inquired about why they tried to charge me twice the previous night.

2

Rex Ivan

Oct 5, 2025

·

Stayed 1 night

Did not have the correct reservation when we arrived and had no rooms available to correct the situation

10

Joseph

Jun 14, 2025

·

Stayed 1 night

Check in was slower than usual because clerk had trouble finding my reservation. I'm not sure why. Rooms were clean and comfortable, although they were somewhat tiny. Breakfast was very good. The motel was very convenient to I-26 and retail shopping. I would consider staying there again the next time that I am in Spartanburg.

2

Sherrie

Sep 27, 2024

·

Stayed 1 night

The hotel clerk gave our room to someone else since we arrived late. The manager assigned us to the last room available- when we went into the room a man was laying in the bed. I’m glad he didn’t shot us. After a 15 minute wait we were given a room at a nearby hotel. What a mess.

10

Olivia

Oct 13, 2025

·

Stayed 1 night

The staff were absolutely amazing. Super friendly and very helpful.

8

David

Nov 17, 2023

·

Stayed 2 nights

Property was nice, we ended up next to a noisy room, I called the front desk 10 times and the after hours number and no one answered. Apon check in, I walked in the front door. There was a sign stating will be back in 5-7 minutes. I waited for 15 minutes before someone could check us in.

6

Tiffany

Jun 23, 2024

·

Stayed 3 nights

Computers were down at check in which was very inconvenient, we had already booked and paid but no way to check in.

10

William

Oct 25, 2024

·

Stayed 1 night

Easy and fast check in. The staff was very friendly and helpful.

10

Michelle

Sep 27, 2025

·

Stayed 1 night

Rude front desk agent. The 3pm to 11 pm gentleman was great. But the young lady manning the desk from7am to 3pm was very nasty. I had a really bad migraine and she called the room to say that check out was at 11:00 am. I explained to her that I was a stay over and that I extended my stay through hotels.com. She said I needed to come to the desk to extend my keys and I told her that I wasn’t feeling well but I would be down to change my keys. She asked me to come down now and I said “no”. I will be down and moreover I’m not feeling well and my credit card is on file for incidentals. I can’t remember what else she said but it took everything in my being not to cuss her out. She took the customer out of customer service. The 3-11 guy was great and funny, nice, professional.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the interstate, mall, and restaurants, with easy access to local venues. Some guests mention traffic or street noise and a few describe the surrounding area as a bit run-down.

Related guest reviews

10

Stacey

Sep 10, 2024

·

Stayed 1 night

Location was great but alot of street noise. Staff was super friendly and helpful. Room was comfortable and clean. Definetly recommended

10

Michelle

Nov 9, 2024

·

Stayed 1 night

Super cute lobby and overall hotel decor. A little loud from traffic on the road but not too bad.

10

Christopher

Jan 24, 2023

·

Stayed 2 nights

Easily accessible to the Upward Stars Gym for tournaments. Great place to stay!

10

Joseph

Jun 14, 2025

·

Stayed 1 night

Check in was slower than usual because clerk had trouble finding my reservation. I'm not sure why. Rooms were clean and comfortable, although they were somewhat tiny. Breakfast was very good. The motel was very convenient to I-26 and retail shopping. I would consider staying there again the next time that I am in Spartanburg.

10

matthew

Oct 27, 2024

·

Stayed 2 nights

Quiet location, clean rooms and a friendly staff.

10

Angela

Jan 26, 2025

·

Stayed 2 nights

So pleased with our stay! Loved the ease of the location and the hotel is very clean!

10

Julio

Apr 10, 2025

·

Stayed 1 night

Exelente ubicacion

Translate

10

Rosa

Oct 9, 2025

·

Stayed 1 night

Spacious room, good breakfast, restaurants and shopping in walking distance

8

Tim

Aug 23, 2024

·

Stayed 1 night

Close to the expressways for easy access

8

Allison

Jun 30, 2025

·

Stayed 2 nights

Good location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as good with hot options, but several reviews cite inconsistencies, early cutoff, and occasional quality or equipment problems.

Related guest reviews

10

Silvia

Mar 4, 2026

·

Stayed 1 night

A quick in and out pit stop stay for my family on a routine long road trip we’ve had for take a few times. This is the second time we’ve stayed here. And it will be our go to stop. Clean, the breakfast is great. Friendly staff.

6

John

Jul 22, 2025

·

Stayed 1 night

The breakfast was terrible. I did not eat a thing. Had some juice only. I thought it would be like other Hilton type hotels. Would not stay at another Tru.

10

Amy

Feb 12, 2026

·

Stayed 2 nights

Clean, great breakfast, very nice staff, comfortable beds, literally don’t have one bad thing to say! Would stay here again and again!

8

Jennifer

Jul 10, 2024

·

Stayed 1 night

Great for a quick night stay. The breakfast in the morning… toaster and pancake maker was broken. Right near the interstate and new.

10

MICHAEL

May 12, 2023

·

Stayed 1 night

Very clean, new location, only downfall was breakfast - bagels were rock hard.

10

Donita

Jul 27, 2025

·

Stayed 2 nights

The stay was amazing. The breakfast was great. The customer service was excellent, they appeared to be concerned about our comfort. The two ladies who were over the breakfast were very friendly and attentive! The food was very good, fresh and hot. There were things inside of the hotel in the lobby that were very entertaining. I’ll book at this hotel again. I loved my trip!

10

Jeffrey

Dec 7, 2025

·

Stayed 4 nights

Very friendly professional staff during check-in. Clean rooms and a nice breakfast each morning.

8

Karin

Dec 13, 2022

·

Stayed 1 night

Very comfortable and clean. Breakfast was a little sparse. No bread items.

10

Rosa

Oct 9, 2025

·

Stayed 1 night

Spacious room, good breakfast, restaurants and shopping in walking distance

4

Eleanor

Jul 13, 2024

·

Stayed 1 night

The blinking fire sprinkler right above the bed was nooooo good. The fridge not being in something was very loud. Yes I’m not an easy sleeper but for >$100, I should have had that in the hotel room. Also with that price, a microwave would have been nice (as the hot water downstairs was barely warm) and the continental breakfast could have been better. Why were the pancakes pink? And they were only cooked on one side. Otherwise bed and pillow were good. Shades on windows. Tv set up good. Lots of outlet options. Weird soap situation tho.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$124
March	$120
April	$128
May	$137
June	$125
July	$121
August	$118
September	$122
October	$134
November	$127
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $192	17 $132	18 $141	19 $138
20 $115	21 $124	22 $124	23 $125	24 $139	25	26 $190
27 $147	28 $124	29 $123	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $150	3 $138
4 $117	5 $124	6 $124	7 $124	8 $137	9 $213	10 $200
11 $160	12 $125	13 $131	14 $134	15 $133	16 $213	17 $187
18 $113	19 $124	20 $144	21 $124	22 $124	23 $135	24 $133
25 $115	26 $121	27 $126	28 $124	29 $135	30 $133	31 $133

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Spartanburg

Have a question?

Considering this hotel for your Spartanburg trip?

Prices for upcoming dates