Name: Holiday Inn Express & Suites - Bourbonnais East - Bradley by IHG
Address: 1000 Freedom Drive, Bourbonnais, Illinois, United States of America, Bourbonnais, Illinois, US
Price range: $99–$227 per night
Rating: 9.23

What guests think

At Holiday Inn Express & Suites - Bourbonnais East - Bradley by IHG, travelers often highlight friendly staff, clean modern rooms with comfortable beds, a breakfast with good variety, and a convenient location, though access and signage can be confusing.

Many also appreciate quiet stays and efficient check-in. Facilities feedback is mixed: guests like the fitness center, while the pool can be cold or occasionally unclean, and there is no hot tub. A few report maintenance or cleanliness lapses and rare reservation or billing issues. Expect a modern, comfortable stay with strong service and a few rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the fitness center, but feedback on the pool is mixed: it's sometimes cold, small and shallow, or not well maintained, and there's no hot tub. Occasional chlorine odor and a lobby AC outage were noted.

Related guest reviews

6

Abbey

Oct 16, 2025

·

Stayed 1 night

The pool was FREEZING, there’s no hot tub and the breakfast was mediocre. The people were friendly and the property was clean

10

Ernesto

May 26, 2025

·

Stayed 3 nights

The stay was great, it’s been nice all the times we stay and staff stay professional with everyone which makes the stay even nicer. The gym is clean with a decent selection of machine and weights. The saltwater pool super clean and temperature was good for a nice relaxing swim. We will be stopping by again, thank you all.

8

George

Jun 23, 2025

·

Stayed 2 nights

One of the hottest days of the year and our group sat in lobby and air wasn’t working. Found a couple ants in our bathroom. It was a nice place overall, just need la some attention.

10

Thomas

Jul 8, 2023

·

Stayed 5 nights

Rooms were comfy and spacious. The free continental breakfast had plenty of choices and was very good. Staff super friendly. The indoor swimming pool was small and shallow and not impressive at all

8

Brian

Jul 21, 2024

·

Stayed 1 night

Totally fine stay. Free parking. Basic breakfast.

8

Rastafari

Apr 5, 2025

·

Stayed 1 night

The room was nice and the service was great. Chlorine smell throughout the 1st floor halls tho from the pool.

10

Alyse

Oct 26, 2025

·

Stayed 5 nights

Staff was so kind and friendly! The room was quiet, neat and tidy.. breakfast was amazing! Tons of options and fresh coffee 24/7! I love this location because I always feel safe and welcome. My kids enjoy the pool and fitness center. I was able to do laundry which was also very helpful! 10/10 ⭐ would recommend and definitely will be back!

10

Lucas

Aug 2, 2025

·

Stayed 1 night

It’s a nice place to stay. The pool had two hard filters in the pool that I hurt my foot and hand on

10

Faith

Jul 15, 2024

·

Stayed 2 nights

Check in was a breeze. Our room was fresh and clean. Very nicely decorated and very quiet. The free breakfast was very good. They had healthy choices like yogurt oatmeal and hard boiled eggs also comfort foods like biscuits and gravy. Coffee was very good. Our location was nice. Only complaint was the pool. It was not clean and had clumps of hair floating in it and just looked very uninviting. Our took one look and said no thank you. The gym was nice and we enjoyed working out.

10

Linda

Jan 4, 2025

·

Stayed 1 night

under renovation

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Cleanliness

Many describe the property as very clean and updated, yet several reviews mention housekeeping lapses such as hair in bathrooms, dirty carpets, bad odors, or ants. A few minor maintenance issues also affected impressions.

Related guest reviews

6

Tim

May 30, 2025

·

Stayed 1 night

Stay was great except for the ants all over our room. That was not great.

10

Helen

Dec 16, 2025

·

Stayed 1 night

Great service at check, clean hotel, comfortable room.

8

MICHAEL

Oct 12, 2025

·

Stayed 1 night

Breakfast was fine typical hotel buffet Room had a bad smell and was not that clean

8

George

Jun 23, 2025

·

Stayed 2 nights

One of the hottest days of the year and our group sat in lobby and air wasn’t working. Found a couple ants in our bathroom. It was a nice place overall, just need la some attention.

10

Chnette

Sep 12, 2025

·

Stayed 2 nights

Very nice and clean!

10

Mika

Dec 14, 2025

·

Stayed 1 night

Hotel was very clean and updated. The bed was very comfortable. Bathroom was clean. Would stay there again!

2

Laura

Feb 27, 2024

·

Stayed 1 night

Shower had hair all over it. Massive amounts of long dark hair stick to wall of shower and shorter dark hairs around other parts of shower. No one was able to use shower due to this. When I had the cleaning staff come in to see it they acted like I was lying and said that they know the shower got cleaned before our stay. I called front desk to tell them and told them no one in our group has long dark hair like what was in shower and no apologies were given. 3 of us were not able to get showers that we needed while traveling.

8

Genie

Mar 20, 2023

·

Stayed 1 night

Nice size and features, but the room wasn't super clean. Bathroom walls had hair in different spots and found a tiny bug and a small stain on the bed.

10

Suzanne

Oct 8, 2025

·

Stayed 1 night

Room was very clean.

8

Jamie

Aug 31, 2024

·

Stayed 1 night

Overall enjoyed stay, carpets were very dirty, could use a cleaning.

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Rooms

Rooms are modern, comfortable, and often spacious or quiet, with beds and showers praised. Some guests reported noise between floors and minor in-room issues like broken AC or refrigerators, nonworking USB outlets, or smaller layouts.

Related guest reviews

10

Linda

Nov 5, 2025

·

Stayed 1 night

Everything about our stay is top notch. The room is bigger than average and is very comfortable. The bed and pillows have a great nights sleep. The shower was great. The lady that checked use in was delightful:friendly and efficient. We will stay here again on our next trip.

10

Brooke

Jul 7, 2025

·

Stayed 2 nights

Comfortable bed room stayed cold

10

Justin

Jul 15, 2024

·

Stayed 1 night

The first thing we noticed was how clean the hotel was. It had that clean hotel smell mixed with just enough pool chlorine scent. 😁 I liked the huge, open lobby when you first walk in as well. Very spacious and clean. Also, our room was very nice. LOVED the giant shower and the room lighting was pretty cool, too.

6

Jeremy

Dec 21, 2025

·

Stayed 2 nights

Woke up with a sore back each night. Beds are not firm. Also, the insulation between floors is the worst I have ever experienced. We could hear stomping feet from the floor above all day and night. Shoddy construction

10

Rita

May 22, 2023

·

Stayed 1 night

Everything was excellent except the refrigerator didn’t work and we were told maintenance was gone for the day. (At 4:00 pm?!) ??!! So what if a toilet overflowed. No one there to fix it? I don’t get that. So we had no way yo chill our beverages and had to throw away our leftover dinner. :(

6

Sarah

May 17, 2025

·

Stayed 1 night

I liked it was quiet and the beds were comfortable. The breakfast was good. It is close to family. I didn't like most of the USB outlets were broken and you couldnt charge more than one thing at a time. The switch for a lamp/outlet was located on the other side of the room which we didn't know.

10

Kaycee

Mar 22, 2024

·

This was probably the best hotel I've ever stayed at. It was completely booked and we heard absolutely nothing during the stay. No slamming doors, running, talking, etc. breakfast was normal for hotels. Seating areas were nice. Room was super clean. Bathroom seemed like it needed some updates but still clean and comfortable.

6

Lacey

Mar 17, 2024

·

Stayed 1 night

Small rooms but fit the need for our stay.

10

Cory

Oct 28, 2025

·

Stayed 1 night

The room was clean, the bed and pillows were comfortable, the breakfast buffet was decent enough, and I was grateful to have that option. Prices were reasonable and I will stay again.

10

Thomas

Aug 18, 2024

·

Stayed 2 nights

We were put into a room with broken air conditioner, the thermostat was off the wall and unit was not cooling. Employee at desk immediately gave us a different room.we were fine.

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Service

Service is widely praised as friendly, attentive, and efficient at check-in, with proactive touches like returning forgotten items. There are occasional complaints about reservation handling or communication, including a canceled booking and third-party booking disputes.

Related guest reviews

10

Aileen

Jun 23, 2025

·

Stayed 7 nights

Welcoming of front desk staff was above excellence. Both day and night front desk was absolutely outstanding. I’m booking another stay with the Holiday Inn Hotel in which a month from today.

2

Lei

Sep 3, 2025

·

Stayed 1 night

booked on Expedia. They didn’t find my reservation 7 hours later since I got the confirmation email (already paid). The reception desk always told I didn’t pay to them, ask my to contact agent. I stayed in front of the desk for over 1-2h. For now I didn’t get my money back. So bad experience!

10

Linda

Nov 5, 2025

·

Stayed 1 night

Everything about our stay is top notch. The room is bigger than average and is very comfortable. The bed and pillows have a great nights sleep. The shower was great. The lady that checked use in was delightful:friendly and efficient. We will stay here again on our next trip.

10

Caitlin

Nov 3, 2023

·

Stayed 2 nights

The front desk staff is outstanding.

10

Michael

Jan 11, 2026

·

Stayed 3 nights

Very good employees at the check in and the weekday breakfast lady is fantastic. Kind and good worker. My bed was sooo comfortable.

10

Karissa

Aug 2, 2025

·

Stayed 1 night

I accidentally left my earbuds in my room, and after I checked out, the hotel called me personally to let me know! I was able to come and get them. Will definitely stay here again.

10

Scott

Oct 12, 2025

·

Stayed 1 night

Arrived late (11 pm) and we were happy somwone was roght at the desk. Check was quick and efficient. This hotel is updated and well kept. We will definitely stay here again.

8

David

Mar 24, 2025

·

Stayed 1 night

The person at the desk when we checked in was amazing!! Her personality, sense of humor and her calmness were first rate! The lobby was full of people who were staying there for a youth volleyball tournament in town! She was unflappable! Calm, focused and conversing with me as she checked us in! She's a gem! Everything thing was very good, except there were only 2 kleenex in the box in our room. With colds and allergies killing me, was a bit disappointing.

2

Daryl

Sep 3, 2025

·

Stayed 1 night

They canceled my reservation without any notice.

10

Lamor

Jan 3, 2026

·

Stayed 1 night

Staff was outstanding and friendly

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Location

Convenient to Kankakee, shopping, and restaurants. Several guests found the hotel hard to access or poorly signed, and one noted the surrounding area feels in decline.

Related guest reviews

10

Michael

Nov 25, 2024

·

Stayed 1 night

On are way to OHara airport good place to stay. Enjoyed it.

10

Michelle

Mar 4, 2025

·

Stayed 1 night

Fantastic hotel which is clean and always friendly. The breakfast offers a variety and is set up cmvery well. We had great difficulty finding the hotel and it could use better signage to help people find it. The stay itself was perfect.

10

Guy

May 22, 2023

·

Stayed 3 nights

Close to shopping and restaurants

6

Gloria

Apr 8, 2024

·

Stayed 3 nights

The hotel and staff were fine. The complaints about the facility: carpet is boring, area in the shower needs some minor cleaning and sealing around the edge of the shower enclosure. The facility entrance access is terrible…it’s difficult to get into the area because it is surrounded by other hotels and not clearly very accessible. Especially at night. I had to go into the Hampton and ask the clerk how to get there and he said it’s a very common problem continually….. there’s one driveway blocked by huge painted blue cement blocks. This needs serious fixing!

10

Tom

Jun 18, 2023

·

Stayed 1 night

Clean. Nice area. Convenient to south suburbs.

10

Dennis R

May 27, 2023

·

Stayed 1 night

Convenient and close to everything.

8

MICHAEL

Oct 27, 2025

·

Stayed 1 night

We enjoyed it for the 2 nights we were there TUCCI’S restaurant nearby is outstanding

10

Mary Jane

Oct 9, 2024

·

Stayed 2 nights

This motel is in a declining area. The women working Tuesday morning were very helpful in giving us good info on restaurants and activities. The gentleman on working Monday evening was more concerned about two 80 year olds doing damage, than on being helpful.

10

David

Jun 25, 2023

·

Stayed 2 nights

access to the hotel was devilish.

10

Aleksandra

May 16, 2024

·

Stayed 2 nights

This was a great location for my visit to Kankakee. Lots of restaurant and store options. The staff was very helpful and kind. I booked my trip through Expedia, and I booked a king bed room, but the hotel was kind enough to call me back to notify me that Expedia overbooked the room and they were able to offer a different option for me if I was okay with that. Which I was very happy, thankful, and greatful for that. Hotel also had a great breakfast option.

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Dining

Breakfast is frequently praised for variety and overall quality, with good coffee and options. Some found it basic or inconsistent, with items running out or certain hot foods underwhelming, and the pancake machine occasionally out of order.

Related guest reviews

10

Carlton

Feb 17, 2023

·

Stayed 1 night

It was a very clean comfortable room and good breakfast. They got their delicious cinnamon rolls back like they used to have!!! Will stay their again.

10

Kimberly

Dec 22, 2025

·

Stayed 1 night

Good breakfast, lots of variety

10

Michelle

Mar 4, 2025

·

Stayed 1 night

Fantastic hotel which is clean and always friendly. The breakfast offers a variety and is set up cmvery well. We had great difficulty finding the hotel and it could use better signage to help people find it. The stay itself was perfect.

10

Nicole

Jul 19, 2023

·

Stayed 1 night

Very friendly staff. Breakfast had variety each day and buffet and eating area was kept very clean.

4

Tamara

Jul 1, 2025

·

Stayed 2 nights

Ran out milk for cereal. Too many rules and strange charges. Bathroom was dirty.

10

Mary

Dec 5, 2022

·

The place is clean and updated. the room was comfortable and quiet. My coffee maker wasn't working. There was some blood on the kickboard next to the toilet. The breakfast food (hot) was gross (egg omelet and sausage). But the tea and juice were good. I felt safe.

10

Antoinette

Apr 5, 2025

·

Stayed 2 nights

Rooms were large and heat/AC easily adjustable. We found the staff very friendly and the weekday breakfast attendant chipper and attentive. We will return next time we are in town.

8

Brian

Jul 21, 2024

·

Stayed 1 night

Totally fine stay. Free parking. Basic breakfast.

10

Christine

Mar 5, 2024

·

The room was spacious and featured plenty of surfaces to put things down as well as wall hooks for towels, jackets, whatever. I love the pump soap and shampoo instead of tiny bottles and bar soap. There were enough towels (sometimes a problem) and there was enough light to read in more than just one spot in the room. The bed and pillows were comfy. Breakfast was good and the staff was friendly and seemwd to enjoy working with people.

10

Faith

Jul 15, 2024

·

Stayed 2 nights

Check in was a breeze. Our room was fresh and clean. Very nicely decorated and very quiet. The free breakfast was very good. They had healthy choices like yogurt oatmeal and hard boiled eggs also comfort foods like biscuits and gravy. Coffee was very good. Our location was nice. Only complaint was the pool. It was not clean and had clumps of hair floating in it and just looked very uninviting. Our took one look and said no thank you. The gym was nice and we enjoyed working out.

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Month	Average price
January	$117
February	$125
March	$123
April	$131
May	$148
June	$159
July	$137
August	$147
September	$156
October	$136
November	$122
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $156	18 $217	19 $167
20 $118	21 $133	22 $133	23 $133	24 $133	25 $178	26 $178
27 $110	28 $133	29 $124	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $160	3 $146
4 $110	5 $133	6 $151	7 $138	8 $151	9 $169	10 $191
11 $117	12 $129	13 $140	14 $138	15 $103	16 $189	17 $227
18 $99	19 $106	20 $124	21 $109	22 $226	23 $222	24 $222
25 $110	26 $116	27 $116	28 $109	29 $103	30 $135	31 $135

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Roll-In Shower (Mobility)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed, Roll-In Shower (Communications)

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Bourbonnais East - Bradley by IHG

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Prices for upcoming dates