Hakone Suimeisou

Einmaliges Erlebnis in einer traditionellen Unterkunft. Alle sind sehr freundlich und überaus hilfsbereit. Das Zimmer ist schön, der Ausblick auf den Fluss wundervoll und das Onsen ganz besonders schön.

Great Onsen in Hakone area, very close to train station

Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.

Typischer Ryokan mit echt japanischem Essen. Kleines Onsen. Sehr nah am Bahnhof.

Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.

I believe there is some problems with the booking from Expedia. I booked for 1 person, and when I checked in the hotel staff said I have paid for dinner for 2. So basically I was paying extra. Other than that, the location is great. The public onsen is good and not very crowded during my visit.

Booked a private bath in our room. It was great enjoying an onsen like experience in your own room.

Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!

The private bath in the room was clean

If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.

設備老化較舊，整潔程度不理想

This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.

Convenience transport, very close to train stations, staffs are kind and helpful. On the other hand, ventilation system should be enhanced because food smell always remains in the room even my first time enter the room.

Excellent service, clean room, perfect for a trip to Tokyo.

就位在箱根湯本車站附近，轉乘各種交通工具🚈🚋🚍都方便，且距離各項推薦美食都很近👍；飯店裝潢簡樸，有歲月的痕跡，但維護的還算乾淨，除可在房間內泡湯，還有其他露天風呂，眺望飯店後有樹林、小徑，景色宜人！

The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.

Really enjoyed my stay! Lots to do around the area and the room was clean!

The private bath in the room was clean

前に泊まった方の下着がそのまま 残されていて掃除がされているのか 不信感が出た。 部屋に入って直ぐのことで気分が非常に悪かった。 また風呂場の洗面台の全ての鏡が湯あかがこびり付いて見えず髭も剃ることが出来なかった。

The bathroom is smelly with an odour from the plumbing.

Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.

Einmaliges Erlebnis in einer traditionellen Unterkunft. Alle sind sehr freundlich und überaus hilfsbereit. Das Zimmer ist schön, der Ausblick auf den Fluss wundervoll und das Onsen ganz besonders schön.

This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.

Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.

We had a great time at this unique property. Nice view, lovely town.

Ein wunderschönes Hotel mit toller Lage und Aussicht. Ich empfehle auf jeden Fall dort zu essen das Abendessen war köstlich genauso wie das Frühstück. Wenn man ein Zimmer mit Blick auf den Fluss hat kann man den auch bei geschlossenen Fenstern hören.

It was generally a good experience with its location just opp the train station n many eateries except that the pic reflected during the time of booking looked diff fr what I had booked with a much bigger space with sleep area on elevated floor, so was a little disappointed when it looked diff.

Beautiful traditional Japanese hotel.

If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.

I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.

スタッフの方の対応が非常に良かったです

Convenient but reception not to friendly.

Service no good, if the bath towel hv to put it back to the room after used it at hot spring. Check in staff have to gv us information. No replacement unless we pay for new the towel. We paid extra for dinner and private room hot springs, but we don’t feel they are doing their service for guests.

the staff was wonderful, most of all the lady who served us souper and breakfast in our room The place is very well located, minutes from the train station and all the transportatio The rooms are very nice and is perfect is you want a Japanese experience (prepare to eat a lot)

Highly recommend this property for being extremely convenient to walk to (even with luggage!) from Hakone-Yumoto station. Good transport options to get to other parts of Hakone too. Staff were accommodating and polite. There was a good traditional vibe and opportunities to eat kaiseki meals, yet was not lacking in creature comforts (lifts, aircon all available). Awesome view of the river, and private onsen was very affordable. Only thing that I might suggest is having greater accessibility for non-Japanese speaking customers to understand and enjoy the traditional Japanese way of staying in a ryokan (e.g. explaining the components of the kaiseki meal, how to wear yukata etc.). Perhaps more signs or translated instructions for staff to hold would help both staff and guests out. Overall, highly recommend this as an accommodation for Hakone.

I believe there is some problems with the booking from Expedia. I booked for 1 person, and when I checked in the hotel staff said I have paid for dinner for 2. So basically I was paying extra. Other than that, the location is great. The public onsen is good and not very crowded during my visit.

Staff was very helpful. It was wonderful to experience Japanese culture.

Great service and views. Very tourist/English friendly.

This Ryokan is just wonderful. The staff are extremely friendly and helpful, English was not a problem at all. The private onsen was clean and ideal for a little break. The breakfast and dinner menu were tasty and the lady gave all she got to explain every detail as good as possible. The rooms are spacious and the staff organized everything on time and with a smile. Although the Ryokan is close to the train station, it was not noticeable at all and quiet. There are plenty of small shops and restaurants/cafes nearby. All in all, highly recommended

If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.

Excellent location, only a 3-minute walk from the train station. The private onsen bath is very lovely and the staff are helpful.

Eat, shopping , walking were all very convenient

Great Onsen in Hakone area, very close to train station

Highly recommend this property for being extremely convenient to walk to (even with luggage!) from Hakone-Yumoto station. Good transport options to get to other parts of Hakone too. Staff were accommodating and polite. There was a good traditional vibe and opportunities to eat kaiseki meals, yet was not lacking in creature comforts (lifts, aircon all available). Awesome view of the river, and private onsen was very affordable. Only thing that I might suggest is having greater accessibility for non-Japanese speaking customers to understand and enjoy the traditional Japanese way of staying in a ryokan (e.g. explaining the components of the kaiseki meal, how to wear yukata etc.). Perhaps more signs or translated instructions for staff to hold would help both staff and guests out. Overall, highly recommend this as an accommodation for Hakone.

Very close from Hakone-Yumoto station. Within 5min walking distance from the station. Staffs are very kind and helpful, Spa was excellent, dinner and breakfast was prepared in my room - very impressive.

Typischer Ryokan mit echt japanischem Essen. Kleines Onsen. Sehr nah am Bahnhof.

The location is great, near to the train station and accessible to everywhere. It is located in a small alley nearby the main street. Finding it was easy. Food was good. Love the hotel. Will stay again if ever I have the chance.

就位在箱根湯本車站附近，轉乘各種交通工具🚈🚋🚍都方便，且距離各項推薦美食都很近👍；飯店裝潢簡樸，有歲月的痕跡，但維護的還算乾淨，除可在房間內泡湯，還有其他露天風呂，眺望飯店後有樹林、小徑，景色宜人！

Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful

The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.

We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.

The hotel is conveniently locates closer to the railway station.Everything about the stay was good except for the food. If you don’t eat beef or raw fish then you are in trouble as most of the dishes were raw fish. Also food wasn’t flavorful.

This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.

いままでおじゃました施設の中で料理の出来が一番よかった。

Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.

Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!

スタッフの対応や清掃が行き届いた館内はとても良かったのですが 残念な事に、お味噌汁がびっくりするほど不味かったです　 お湯に味噌入れただけ？と思うぐらいでした たまたまだったのでしょうか？ せっかく和食の朝夕食なのに残念でした フロント横のサービスコーヒーは美味しかったです

Great meals for breakfirst and Dinner

Just step from Hakoneyumoto station. I love the Japanese style breakfast and dinner. It was delicious and they served in our room. The staffs are very friendly too.

Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.