Ocean Eden Bay - Adults Only - All inclusive
Description de l'établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoin...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les équipements et services offerts par cet hébergement de style méditerranéen, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Falmouth, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 800 mètres carrés et comprenant un centre de conférence. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Bluemoon, l'un des 6 restaurants de cet hébergement et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Étant donné que l'hébergement propose un bar à la plage, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 4 bars/lounges ou de ses 2 bars en bord de piscine. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 10 h 30.
Chambres
Les 444 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LCD. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également une baignoire à jets et un pommeau de douche à « effet pluie ».
Emplacement
En choisissant Ocean Eden Bay - Adults Only - All inclusive à Falmouth, vous profiterez d'un séjour près de l'océan, à moins de 5 minutes en voiture de Plage de Burwood et de Lagon lumineux. Cet hébergement tout inclus se trouve à 4 km de Plage publique Blue Waters Beach Club et à 6 km de Martha Brae River.
À proximité
Plage de Burwood(1.3 miles)
Plage publique Blue Waters Beach Club(2.5 miles)
Lagon lumineux(3.3 miles)
Martha Brae River(3.7 miles)
Silver Sands public beach(4.7 miles)
Water Square(6.5 miles)
Dornoch Riverhead(9 miles)
Chukka Eco-Adventure Outpost at Good Hope(10.3 miles)
Bengal Beach(11 miles)
Greenwood Great House (musée)(12.5 miles)
Discovery Bay United Church(15.1 miles)
Columbus Park(15.2 miles)
Plage de Puerto Seco(15.2 miles)
Plage de Puerto Seco(15.4 miles)
Windsor Caves(15.9 miles)
Aéroport principal le plus pratique pour rejoindre Ocean Eden Bay - Adults Only - All inclusive : Aéroport international Sir Donald Sangster (MBJ)(24.2 miles)
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From
396 $US
/nuit
Avis des voyageurs
8
Très bien
Basé sur 3 891 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Ocean Eden Bay - Adults Only - Tout compris, les voyageurs apprécient souvent les beaux jardins, les grandes piscines et la variété des options de restauration, beaucoup soulignant le personnel accueillant et l'ambiance détendue, axée sur les adultes, dans tout le complexe et l'accès à la propriété sœur.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Ocean Eden Bay - Adults Only - Tout compris, les voyageurs apprécient souvent les beaux jardins, les grandes piscines et la variété des options de restauration, beaucoup soulignant le personnel accueillant et l'ambiance détendue, axée sur les adultes, dans tout le complexe et l'accès à la propriété sœur.
Les inconvénients courants incluent l'enregistrement lent ou désorganisé, les ventes agressives du Privilege/timeshare et un service ou un suivi en chambre incohérent. La variété de la nourriture est large, mais la qualité, la force des boissons et les heures d'ouverture des restaurants peuvent être aléatoires, et la plage est souvent rocheuse. Des problèmes d'entretien tels que des problèmes de climatisation, des erreurs d'attribution de chambre et des retards de service de chambre ou de serviettes apparaissent dans plusieurs évaluations. Attendez-vous à un complexe moderne et animé, idéal pour se détendre au bord des piscines, avec un service et des processus inégaux.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les grandes piscines, les bars swim-up, les animations et l'accès à la propriété sœur sont remarquables, avec de nombreux restaurants, un théâtre et un bowling offrant des options supplémentaires. Les inconvénients récurrents incluent une salle de sport petite ou chaude, une plage rocheuse et des fermetures occasionnelles ou des heures d'ouverture limitées, ainsi que des coûts supplémentaires pour certaines activités.
Avis de voyageur à ce sujet
8
JeTawn
29 juil. 2025
·
A séjourné 4 nuits
Beautiful and expansive property. I loved how large the pool was and you didn’t feel crowded at all. However, the restaurant options were disappointing. Some didn’t remain open as advertised, were not open at all, had a different menu posted from what was in the app, or said you had to wait for unknown reasons. There also needs to be all day options because there were few things open between lunch and dinner after the 4:30 places closed.
Beautiful and expansive property. I loved how large the pool was and you didn’t feel crowded at all. However, the restaurant options were disappointing. Some didn’t remain open as advertised, were not open at all, had a different menu posted from what was in the app, or said you had to wait for unknown reasons. There also needs to be all day options because there were few things open between lunch and dinner after the 4:30 places closed.
8
Sharita Michelle
26 oct. 2025
·
A séjourné 4 nuits
Ocean Eden Bay was a beautiful resort. The pool area was my favorite area. The view from my room to the pool and down to the ocean was stunning. The staff was great as well. Very welcoming and helpful. The only thing I didn’t like was there were so many extra costs for things like resort activities. Bowling and virtual reality both cost extra money since it was on an all inclusive property I didn’t understand that. Other than that I enjoyed my stay.
Ocean Eden Bay was a beautiful resort. The pool area was my favorite area. The view from my room to the pool and down to the ocean was stunning. The staff was great as well. Very welcoming and helpful. The only thing I didn’t like was there were so many extra costs for things like resort activities. Bowling and virtual reality both cost extra money since it was on an all inclusive property I didn’t understand that. Other than that I enjoyed my stay.
10
Katrina
28 sept. 2025
·
A séjourné 4 nuits
Loved pool time! Especially the activities with the DJ (dancing, aqua aerobics, etc). Loved the Michael Jackson tribute! Overall great experience at the resort!
Loved pool time! Especially the activities with the DJ (dancing, aqua aerobics, etc). Loved the Michael Jackson tribute! Overall great experience at the resort!
8
Jeanette
15 oct. 2025
·
A séjourné 7 nuits
The resort is beautiful. The food was really good. We loved the coffee shop! Such a treat. The entertainment staff never stops! They're amazing. Most of the staff was great. Don't get hurt out there though! You will be charged to see the nurse and she has an awful attitude. I was so shocked with her lack of care. FYI You can't really go to the beach here. It is full of rocks. That was dissapointing.
The resort is beautiful. The food was really good. We loved the coffee shop! Such a treat. The entertainment staff never stops! They're amazing. Most of the staff was great. Don't get hurt out there though! You will be charged to see the nurse and she has an awful attitude. I was so shocked with her lack of care. FYI You can't really go to the beach here. It is full of rocks. That was dissapointing.
10
Michelle
5 oct. 2025
·
A séjourné 4 nuits
Pros: Our ocean front room was very nice! The hotel grounds were pleasing to the eye and all the restaurants had delicious food. The bowling alley and theatre made the vacay even more enjoyable. Cons: The gym doesn't not meet the standard of the rest of the hotel. The A/C was broke the entire week we were there and the equipment was insufficient. The beach was lovely, but, the ocean floor was completely covered with rocks...some sharp. made swimming unpleasant.
Pros: Our ocean front room was very nice! The hotel grounds were pleasing to the eye and all the restaurants had delicious food. The bowling alley and theatre made the vacay even more enjoyable. Cons: The gym doesn't not meet the standard of the rest of the hotel. The A/C was broke the entire week we were there and the equipment was insufficient. The beach was lovely, but, the ocean floor was completely covered with rocks...some sharp. made swimming unpleasant.
10
Genesis
28 juil. 2025
·
A séjourné 4 nuits
Their is 14 restaurants to choose from
Their is 14 restaurants to choose from
10
Oyinkansola
2 oct. 2025
·
A séjourné 5 nuits
The resort was amazing!!! Good food and drinks. Amazing staff with good activities to do. I learned a line dance at the pool. I learned some of their language and commonly spoken words. I felt safe and at home there. It was such a beautiful resort that’s literally on the beach. The best sunrise and sunset. Makes you appreciate life more. Everyone was also interested in my well being and I really appreciated that.
The resort was amazing!!! Good food and drinks. Amazing staff with good activities to do. I learned a line dance at the pool. I learned some of their language and commonly spoken words. I felt safe and at home there. It was such a beautiful resort that’s literally on the beach. The best sunrise and sunset. Makes you appreciate life more. Everyone was also interested in my well being and I really appreciated that.
10
melissa
25 oct. 2025
·
A séjourné 6 nuits
Was disappointed with gym -- no elliptical and small for resort this size. Other than that - resort was awesome, staff was wonderful.
Was disappointed with gym -- no elliptical and small for resort this size. Other than that - resort was awesome, staff was wonderful.
8
JOY
9 juil. 2025
·
A séjourné 4 nuits
The resort was beautiful! The layout was fairly easy to navigate. There were lots of restaurant options with a variety of different food, nightly entertainment, and other things to do. We did not have to leave the resort, which was great. The pool area on the adult side was lots of fun. The beach is right behind the property, it’s well maintained but there’s a lot of rocks in the shallow area of the water which made it difficult to get into the water. We had to walk to the other side. Overall we had a great time!
The resort was beautiful! The layout was fairly easy to navigate. There were lots of restaurant options with a variety of different food, nightly entertainment, and other things to do. We did not have to leave the resort, which was great. The pool area on the adult side was lots of fun. The beach is right behind the property, it’s well maintained but there’s a lot of rocks in the shallow area of the water which made it difficult to get into the water. We had to walk to the other side. Overall we had a great time!
8
Leslie
15 oct. 2025
·
A séjourné 3 nuits
Nice hotel , I like that you can walk over to the sister property
Nice hotel , I like that you can walk over to the sister property
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé la propriété et les chambres propres, mais la propreté peut être inconstante. Les signalements incluent des joints tachés, des odeurs de moisissure, des baignoires sales, un réapprovisionnement insuffisant en serviettes et la présence occasionnelle de parasites.
Avis de voyageur à ce sujet
2
Cleo
13 août 2025
·
A séjourné 6 nuits
Customer service was horrible and I will be calling CEO due to them not properly cleaning my room and I paid too much money for this resort
Customer service was horrible and I will be calling CEO due to them not properly cleaning my room and I paid too much money for this resort
10
Tanisha
22 oct. 2025
·
A séjourné 3 nuits
I loved everything about the resort. The times and grout in the bathrooms can be cleaned a little better
I loved everything about the resort. The times and grout in the bathrooms can be cleaned a little better
10
Janae Nicole
21 oct. 2025
·
A séjourné 4 nuits
Everything is so clean and the staff is so nice! I would definitely book this resort again!
Everything is so clean and the staff is so nice! I would definitely book this resort again!
4
Angell
6 nov. 2025
·
A séjourné 4 nuits
When we got to the resort it took them 2 hours to get us a room. We had to ask for blankets 5 times, 3 of them in person at the front desk before we got a blanket, It took a day and a half. Then our room flooded from the bathroom light fixtures. They did give us news rooms. The only reason the resort doesn’t get a lower score was because the bar tenders and waiters at all the many restaurants were amazing and caring.
When we got to the resort it took them 2 hours to get us a room. We had to ask for blankets 5 times, 3 of them in person at the front desk before we got a blanket, It took a day and a half. Then our room flooded from the bathroom light fixtures. They did give us news rooms. The only reason the resort doesn’t get a lower score was because the bar tenders and waiters at all the many restaurants were amazing and caring.
4
Jasmine
10 juil. 2025
·
A séjourné 5 nuits
The women staff aren’t really friendly. Our room had roaches in the bathroom, not sure where they were coming from. My mothers room; the refused to fix the jacuzzi which came with her room. Wouldn’t start again. The only fun you’ll have on the resort is the pool party which seem like it is once a week.
The women staff aren’t really friendly. Our room had roaches in the bathroom, not sure where they were coming from. My mothers room; the refused to fix the jacuzzi which came with her room. Wouldn’t start again. The only fun you’ll have on the resort is the pool party which seem like it is once a week.
8
DONNA
15 févr. 2026
·
A séjourné 5 nuits
Floors were dirty. Customer was poor.
Floors were dirty. Customer was poor.
8
Raeneisha
6 août 2025
·
A séjourné 4 nuits
Property was nice would visit again however room wasn't as clean my jet tub had black dirt all around i did not use it was gross evert
Property was nice would visit again however room wasn't as clean my jet tub had black dirt all around i did not use it was gross evert
8
Joseph
22 oct. 2025
·
A séjourné 4 nuits
The staff is amazing. From beginning to end they were very helpful. The amenities within the property were great as well. The only area I saw that needed improvement was cleanliness of the room. The property itself and the beach was relaxing and definitely a great stay. Would definitely return.
The staff is amazing. From beginning to end they were very helpful. The amenities within the property were great as well. The only area I saw that needed improvement was cleanliness of the room. The property itself and the beach was relaxing and definitely a great stay. Would definitely return.
6
Akilah
9 oct. 2025
·
A séjourné 4 nuits
The resort was very nice but the cleanliness and upkeep of the rooms were not the best The resort has plenty of activities and the Premium was worth it
The resort was very nice but the cleanliness and upkeep of the rooms were not the best The resort has plenty of activities and the Premium was worth it
6
Binta
13 juil. 2025
·
A séjourné 4 nuits
Dear Expedia Support, I’m writing to express my disappointment with our recent resort stay in Jamaica booked through your platform. This was a birthday trip, and from the start, the experience was poor. Upon arrival, our room wasn’t ready. When we got access, the bathroom was dirty, the tub had dark residue, floors were greasy, and the room smelled like mold. The bedsheets weren’t clean, and towels were stained and smelled of mildew. We contacted the front desk, and while someone was sent to clean, they only dusted. We ended up cleaning the room ourselves. Even after following up, the second cleaning was minimal. The promised birthday room decoration never happened, and communication with hotel staff and concierge was consistently poor. Requests went unanswered, and we were not informed about any activities. We had to ask other guests for basic resort information. The condition of the room and lack of service made this trip stressful and disappointing. For the price we paid through Expedia, we expected far better. I’m requesting a formal review of this issue and a resolution.
Dear Expedia Support, I’m writing to express my disappointment with our recent resort stay in Jamaica booked through your platform. This was a birthday trip, and from the start, the experience was poor. Upon arrival, our room wasn’t ready. When we got access, the bathroom was dirty, the tub had dark residue, floors were greasy, and the room smelled like mold. The bedsheets weren’t clean, and towels were stained and smelled of mildew. We contacted the front desk, and while someone was sent to clean, they only dusted. We ended up cleaning the room ourselves. Even after following up, the second cleaning was minimal. The promised birthday room decoration never happened, and communication with hotel staff and concierge was consistently poor. Requests went unanswered, and we were not informed about any activities. We had to ask other guests for basic resort information. The condition of the room and lack of service made this trip stressful and disappointing. For the price we paid through Expedia, we expected far better. I’m requesting a formal review of this issue and a resolution.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, spacieuses et certaines offrent de belles vues ou des options swim-up populaires, bien que les catégories de chambres avec vue puissent parfois ne pas correspondre aux attentes. Les problèmes récurrents incluent des pannes de climatisation, des problèmes de portes ou de serrures et des problèmes d'entretien affectant le confort.
Avis de voyageur à ce sujet
8
Charlene
29 sept. 2025
·
A séjourné 2 nuits
Clean and updated. Friendly staff. Quiet
Clean and updated. Friendly staff. Quiet
10
Joseph Scott
4 août 2025
·
A séjourné 7 nuits
Beds are super comfortable. It is tucked away and not super loud, besides for things going on on the resort itself. The rooms are beautiful. The fridge is always stocked. Rooms were always clean. We had no issues with any of it.
Beds are super comfortable. It is tucked away and not super loud, besides for things going on on the resort itself. The rooms are beautiful. The fridge is always stocked. Rooms were always clean. We had no issues with any of it.
10
Yanira
12 sept. 2025
·
A séjourné 2 nuits
Big spacious room and big balcony
Big spacious room and big balcony
6
Mark
15 sept. 2025
·
A séjourné 4 nuits
We had a lot of fun. We stayed on the adult side. The pool was great. It did seem like more of a younger crowd there. Food wasn’t very good and lot of maintenance issues for a fairly new hotel. Ocean view is more of a pool view with a partial ocean view. Some of the staff was great, others seemed to do a lot of complaining in Jamaican under their breath. We had fun but probably wouldn’t return, lot of better options.
We had a lot of fun. We stayed on the adult side. The pool was great. It did seem like more of a younger crowd there. Food wasn’t very good and lot of maintenance issues for a fairly new hotel. Ocean view is more of a pool view with a partial ocean view. Some of the staff was great, others seemed to do a lot of complaining in Jamaican under their breath. We had fun but probably wouldn’t return, lot of better options.
4
Kathy
23 oct. 2025
·
A séjourné 4 nuits
There was hair in my husband's food at the Italian restaurant, Laconcha (spelling of restaurant maybe incorrect) and they didnt do anything to console the situation. I Took a picture of it and 5 other guest with me saw him pull out the long hair and lent attached to it from his mouth. No follow thru from customer service. When they sent the email to me to review the property there was no link available. Also, our room door was opened when we returned from dinner with no follow up from their secuirty. Our Bed was ver uncomfortable it was hard as a rock. My adult grandsons had their own room and had no sheets are blankets for the pull-out couch. The bulter told him for 2 nights they were coming with the cover and it took two days for them to bring the cover for the bed. Imagine sleeping on a bed with no covers, he used the robes to keep warm. I was appalled at this. We Will never viist again.
There was hair in my husband's food at the Italian restaurant, Laconcha (spelling of restaurant maybe incorrect) and they didnt do anything to console the situation. I Took a picture of it and 5 other guest with me saw him pull out the long hair and lent attached to it from his mouth. No follow thru from customer service. When they sent the email to me to review the property there was no link available. Also, our room door was opened when we returned from dinner with no follow up from their secuirty. Our Bed was ver uncomfortable it was hard as a rock. My adult grandsons had their own room and had no sheets are blankets for the pull-out couch. The bulter told him for 2 nights they were coming with the cover and it took two days for them to bring the cover for the bed. Imagine sleeping on a bed with no covers, he used the robes to keep warm. I was appalled at this. We Will never viist again.
10
Michelle
5 oct. 2025
·
A séjourné 4 nuits
Pros: Our ocean front room was very nice! The hotel grounds were pleasing to the eye and all the restaurants had delicious food. The bowling alley and theatre made the vacay even more enjoyable. Cons: The gym doesn't not meet the standard of the rest of the hotel. The A/C was broke the entire week we were there and the equipment was insufficient. The beach was lovely, but, the ocean floor was completely covered with rocks...some sharp. made swimming unpleasant.
Pros: Our ocean front room was very nice! The hotel grounds were pleasing to the eye and all the restaurants had delicious food. The bowling alley and theatre made the vacay even more enjoyable. Cons: The gym doesn't not meet the standard of the rest of the hotel. The A/C was broke the entire week we were there and the equipment was insufficient. The beach was lovely, but, the ocean floor was completely covered with rocks...some sharp. made swimming unpleasant.
6
Jathanna Rachelle De La
3 nov. 2025
·
A séjourné 5 nuits
We had an “ocean view” room. It wasn’t ocean view AT ALL. The room itself was nice 8/10. Always had hot water and yes the ac always worked. The food was meh. I had really high hopes for trying Jamaican food for the first time. It was definitely not what I expected. Over all the food 4/10. Drinks were terrible the only one who made really BOMB drinks was AMANDA WE LOVE YOU GIRL!!!! Other than that drinks 2/10. Now BEWARE if you’re a single lady or a group or 2 ladies the workers will try to get with you DAILY. One even followed us to our room. Luckily we never answered the door or phone calls!!! INSANE. Another thing is when we ordered room service 2 out of the 4 times the food never came, even though it said delivered .& on top of that some restaurants would randomly close so there was literally no food which was also very CRAZY. Honestly overall resort was 5/10. They can definitely do better.
We had an “ocean view” room. It wasn’t ocean view AT ALL. The room itself was nice 8/10. Always had hot water and yes the ac always worked. The food was meh. I had really high hopes for trying Jamaican food for the first time. It was definitely not what I expected. Over all the food 4/10. Drinks were terrible the only one who made really BOMB drinks was AMANDA WE LOVE YOU GIRL!!!! Other than that drinks 2/10. Now BEWARE if you’re a single lady or a group or 2 ladies the workers will try to get with you DAILY. One even followed us to our room. Luckily we never answered the door or phone calls!!! INSANE. Another thing is when we ordered room service 2 out of the 4 times the food never came, even though it said delivered .& on top of that some restaurants would randomly close so there was literally no food which was also very CRAZY. Honestly overall resort was 5/10. They can definitely do better.
10
George
14 août 2025
·
A séjourné 7 nuits
Rooms were absolutely beautiful. Dining was fine although choices were somewhat limited
Rooms were absolutely beautiful. Dining was fine although choices were somewhat limited
8
Naomie Sophia
20 sept. 2025
·
A séjourné 5 nuits
The property was nice and beautiful. However, the AC was down for 2 days and no compensation was offered. Also we changed rooms to the other side and no in told us we would head back to our original room when the ac is fixed. The other room was locked when we arrived back and we had to go back to our original room. We were also told the bellhop would come to help us back ti the other room and they never came and we waited 30 mins. Also the food options were not the best. I did not like having only one place for breakfast. Also the spa should not be added in the amenities for an all inclusive resort if you have to pay additional for it. We ordered room service and never received it after waiting an hour. The towel service people were also usually rude and made us feel stupid for asking questions.
The property was nice and beautiful. However, the AC was down for 2 days and no compensation was offered. Also we changed rooms to the other side and no in told us we would head back to our original room when the ac is fixed. The other room was locked when we arrived back and we had to go back to our original room. We were also told the bellhop would come to help us back ti the other room and they never came and we waited 30 mins. Also the food options were not the best. I did not like having only one place for breakfast. Also the spa should not be added in the amenities for an all inclusive resort if you have to pay additional for it. We ordered room service and never received it after waiting an hour. The towel service people were also usually rude and made us feel stupid for asking questions.
10
Jennifer
30 août 2025
·
A séjourné 1 nuit
Spacious. No kids. Fun! Good vibes! Amazing staff!
Spacious. No kids. Fun! Good vibes! Amazing staff!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sur le personnel sont mitigés : de nombreux clients décrivent des équipes accueillantes et des animateurs amusants, mais d'autres signalent un enregistrement lent ou désorganisé, des ventes agressives du Privilege ou timeshare, des concierges non réactifs et des retards pour les demandes ou le service en chambre.
Avis de voyageur à ce sujet
8
Monica
22 févr. 2026
·
A séjourné 3 nuits
Overall, the resort was great — the room, food, entertainment, location and customer service were all excellent. The only negatives were that the hot tub wasn’t working. It was ice cold, and there wasn’t a sign posted to let guests know it was out of order. Another downside was the check-in process, which took over an hour. The process could definitely be faster and smoother. The last negative was the aggressive push to sell timeshares. Hotels should be upfront about their intentions because offering a free breakfast and a gift bag should not be used as a way to pressure or mislead guests into purchasing a timeshare. Transparency would greatly improve the guest experience. But i would definitely return to this resort.
Overall, the resort was great — the room, food, entertainment, location and customer service were all excellent. The only negatives were that the hot tub wasn’t working. It was ice cold, and there wasn’t a sign posted to let guests know it was out of order. Another downside was the check-in process, which took over an hour. The process could definitely be faster and smoother. The last negative was the aggressive push to sell timeshares. Hotels should be upfront about their intentions because offering a free breakfast and a gift bag should not be used as a way to pressure or mislead guests into purchasing a timeshare. Transparency would greatly improve the guest experience. But i would definitely return to this resort.
8
janet
11 oct. 2025
·
A séjourné 6 nuits
Staff needs to be much more friendly, especially the bar tenders,i was made to feel they wished i was not there.i got locked out of my room as did two more in my party one of my people got locked in the bathroom,and several of the safes locked my people out with their belongings inside.
Staff needs to be much more friendly, especially the bar tenders,i was made to feel they wished i was not there.i got locked out of my room as did two more in my party one of my people got locked in the bathroom,and several of the safes locked my people out with their belongings inside.
4
Davinitta
2 nov. 2025
·
A séjourné 5 nuits
Paid for privilege services but did not receive them. There was no top shelf liquor, our butler never responded to us, twice we ordered room service and it never showed up. The car to drive you around the property rarely shows up. Save your money and buy a regular room. “Privilege” was a scam
Paid for privilege services but did not receive them. There was no top shelf liquor, our butler never responded to us, twice we ordered room service and it never showed up. The car to drive you around the property rarely shows up. Save your money and buy a regular room. “Privilege” was a scam
2
Amber Ophelia
28 nov. 2025
·
A séjourné 4 nuits
As beautiful as this resort looks, I would never return. The food was good and there were plenty of restaurant options, but the service and overall experience were extremely disappointing. My husband and I stayed on the adult side for our 10-year anniversary. At check-in, we were asked if we were celebrating anything and we mentioned our anniversary. They asked if we’d like a banner or something special, and we agreed—yet nothing was done. On our actual anniversary, we wanted a tour of the resort and were assigned a concierge, Kemoy, who was unprofessional. Instead of showing us the property, he brought us to an office where staff pushed an expensive “Privilege” upgrade and pressured us to commit to a $3k timeshare that same day. They wasted hours of our time, downplayed our room, and became rude when we declined. The following day at the beach, there were no towels anywhere. We came out of the water freezing, saw dirty towels scattered around, and no one would provide clean ones. We walked to the lobby dripping wet and waited nearly 20 minutes for a manager. He apologized for the lack of anniversary acknowledgment and sent champagne, fruit, and a banner—on the last night of our trip. We didn’t touch any of it. The staff was consistently unprofessional, unhelpful, and dismissive. Because of that, I will NEVER return. If you want great food and a much better experience, I recommend Dream Rose Montego Bay or the Grand Palladium. I wouldn’t stay at this resort ever again.
As beautiful as this resort looks, I would never return. The food was good and there were plenty of restaurant options, but the service and overall experience were extremely disappointing. My husband and I stayed on the adult side for our 10-year anniversary. At check-in, we were asked if we were celebrating anything and we mentioned our anniversary. They asked if we’d like a banner or something special, and we agreed—yet nothing was done. On our actual anniversary, we wanted a tour of the resort and were assigned a concierge, Kemoy, who was unprofessional. Instead of showing us the property, he brought us to an office where staff pushed an expensive “Privilege” upgrade and pressured us to commit to a $3k timeshare that same day. They wasted hours of our time, downplayed our room, and became rude when we declined. The following day at the beach, there were no towels anywhere. We came out of the water freezing, saw dirty towels scattered around, and no one would provide clean ones. We walked to the lobby dripping wet and waited nearly 20 minutes for a manager. He apologized for the lack of anniversary acknowledgment and sent champagne, fruit, and a banner—on the last night of our trip. We didn’t touch any of it. The staff was consistently unprofessional, unhelpful, and dismissive. Because of that, I will NEVER return. If you want great food and a much better experience, I recommend Dream Rose Montego Bay or the Grand Palladium. I wouldn’t stay at this resort ever again.
4
Angell
6 nov. 2025
·
A séjourné 4 nuits
When we got to the resort it took them 2 hours to get us a room. We had to ask for blankets 5 times, 3 of them in person at the front desk before we got a blanket, It took a day and a half. Then our room flooded from the bathroom light fixtures. They did give us news rooms. The only reason the resort doesn’t get a lower score was because the bar tenders and waiters at all the many restaurants were amazing and caring.
When we got to the resort it took them 2 hours to get us a room. We had to ask for blankets 5 times, 3 of them in person at the front desk before we got a blanket, It took a day and a half. Then our room flooded from the bathroom light fixtures. They did give us news rooms. The only reason the resort doesn’t get a lower score was because the bar tenders and waiters at all the many restaurants were amazing and caring.
8
Cynthia L
16 août 2025
·
A séjourné 5 nuits
I didn’t like the fact that it took 2 hours to get checked I . That’s not including the wait in line time. Staff didn’t know what they were doing. I lost a whole day
I didn’t like the fact that it took 2 hours to get checked I . That’s not including the wait in line time. Staff didn’t know what they were doing. I lost a whole day
8
Cristian
19 sept. 2025
·
A séjourné 5 nuits
Resort had great amenities all around with things to do . Only thing was the service from some staff around the resort could have been better especially as a privilege customer . Also they need to have a booth or location where you could exhange US money to smaller bills to tip staff . If you can’t change money you can’t have guest tip your staff which sucks . Other than that resort was great and lots of fun .
Resort had great amenities all around with things to do . Only thing was the service from some staff around the resort could have been better especially as a privilege customer . Also they need to have a booth or location where you could exhange US money to smaller bills to tip staff . If you can’t change money you can’t have guest tip your staff which sucks . Other than that resort was great and lots of fun .
6
Michelle
9 juil. 2025
·
A séjourné 4 nuits
When I booked Expedia advised I'd have resort credits, I did not! I upgraded at the resort to Privilege but the Privilege room was not available, the premium beverage mini bar was not premium and premium beverages were not available at the bars they said they were, my mini bar was not stocked the 2nd day, it took 3 days to fix the refrigerator because whenever I opened it everything fell out, clothes steamer did not work and it took 2 days to replace it. I purchased a bottle of wine, brought it back to my room but when they came to fix they pushed the cork all the way in so now I need a corkscrew, can't leave the corkscrew in the room so they totally remove the cork, when I return to my room the $50 wine is flat and they oh we're sorry. The hotel was not accommodating at all, after "several" conversations with supervisors and eventually the manager Emanuel my $240 for privilege upgrade was refunded. My transportation was also screwed up, when I booked roundtrip advising my departing flight was at 2:45p but pick up indicated 2:30p they assured me it would be corrected at the resort, but the rep they advised to speak with told me I had to call the transportation company directly which took 2 days before I could confirm because just like I couldn't check in on line for my flight because the Expedia rep who processed my info did not space/hyphenate my last name everything had to be done in person with proof of identity. Also, PHL wheelchair service not available when departing!
When I booked Expedia advised I'd have resort credits, I did not! I upgraded at the resort to Privilege but the Privilege room was not available, the premium beverage mini bar was not premium and premium beverages were not available at the bars they said they were, my mini bar was not stocked the 2nd day, it took 3 days to fix the refrigerator because whenever I opened it everything fell out, clothes steamer did not work and it took 2 days to replace it. I purchased a bottle of wine, brought it back to my room but when they came to fix they pushed the cork all the way in so now I need a corkscrew, can't leave the corkscrew in the room so they totally remove the cork, when I return to my room the $50 wine is flat and they oh we're sorry. The hotel was not accommodating at all, after "several" conversations with supervisors and eventually the manager Emanuel my $240 for privilege upgrade was refunded. My transportation was also screwed up, when I booked roundtrip advising my departing flight was at 2:45p but pick up indicated 2:30p they assured me it would be corrected at the resort, but the rep they advised to speak with told me I had to call the transportation company directly which took 2 days before I could confirm because just like I couldn't check in on line for my flight because the Expedia rep who processed my info did not space/hyphenate my last name everything had to be done in person with proof of identity. Also, PHL wheelchair service not available when departing!
2
Darrelle
19 oct. 2025
·
A séjourné 3 nuits
Disappointing Birthday Stay at Ocean Eden Bay – Not Recommended” ⭐⭐ I recently stayed solo at Ocean Eden Bay in Montego Bay for my birthday and, unfortunately, it was a very disappointing experience. The resort is dated, underwhelming, and smelled of mildew and urine. I had a swim-up room with a king bed, but the accommodations alone could not make up for the lackluster service and unfriendly staff. The all-inclusive experience fell short. There are only a few restaurants onsite, and making reservations was nearly impossible. Guest services refused to take reservations over the phone, even during a storm, insisting guests walk to the lobby in person. During a visit to the souvenir store, I witnessed two cashiers screaming at a guest over an exchange—completely unprofessional and rude. This attitude seemed to be the standard throughout the resort. My attempt to book a spa day was met with the same dismissive and unhelpful service, so I opted out entirely. There were, however, a few standout staff members. Shantel and Latoya in the coffee shop were consistently pleasant, welcoming, and helpful. Two women at Martha’s Market also provided exceptional service—so good that I made sure to thank them personally. Their professionalism was unfortunately the exception, not the rule. Overall, the hostesses in the restaurants were rude, condescending, and off-putting, which made dining frustrating. One night I opted for room service just to avoid dealing with them.
Disappointing Birthday Stay at Ocean Eden Bay – Not Recommended” ⭐⭐ I recently stayed solo at Ocean Eden Bay in Montego Bay for my birthday and, unfortunately, it was a very disappointing experience. The resort is dated, underwhelming, and smelled of mildew and urine. I had a swim-up room with a king bed, but the accommodations alone could not make up for the lackluster service and unfriendly staff. The all-inclusive experience fell short. There are only a few restaurants onsite, and making reservations was nearly impossible. Guest services refused to take reservations over the phone, even during a storm, insisting guests walk to the lobby in person. During a visit to the souvenir store, I witnessed two cashiers screaming at a guest over an exchange—completely unprofessional and rude. This attitude seemed to be the standard throughout the resort. My attempt to book a spa day was met with the same dismissive and unhelpful service, so I opted out entirely. There were, however, a few standout staff members. Shantel and Latoya in the coffee shop were consistently pleasant, welcoming, and helpful. Two women at Martha’s Market also provided exceptional service—so good that I made sure to thank them personally. Their professionalism was unfortunately the exception, not the rule. Overall, the hostesses in the restaurants were rude, condescending, and off-putting, which made dining frustrating. One night I opted for room service just to avoid dealing with them.
6
Jennifer
23 sept. 2025
·
A séjourné 4 nuits
I enjoyed my stay at Ocean Eden, however there are some areas that could use improvement. Primarily the check in process and limited food options between 3pm and 6:30pm. When I arrived after a long day of traveling, I had to stand in line for over an hour just to check in, which is not ideal when your tired. Each guest check in was taking 30 plus minutes when they did finally make it to the desk. After the travel and long wait we were also hungry but surprised to learn they have limited food options available between 3 and 6:30p. The few restaurants that were open were out of food. They do have room service but we did not learn that until the next day. Despite this the rest of our stay was good. The pool and bars are great. The hotel is clean and comfortable. Once you learn the food schedule there is plenty available if you plan ahead. The hotel has plenty of space and does not feel overcrowded like some resorts do. There is not much in the area, but plenty of excursion reps to help plan activities. Be cautious if booking with Simpsons Watersports. Despite having a desk on the property they failed to provide their service properly and refused to refund. The hotel manager was very helpful with advocating for this, however the company did not cooperate. Overall good stay...I go again and hope for better check in process.
I enjoyed my stay at Ocean Eden, however there are some areas that could use improvement. Primarily the check in process and limited food options between 3pm and 6:30pm. When I arrived after a long day of traveling, I had to stand in line for over an hour just to check in, which is not ideal when your tired. Each guest check in was taking 30 plus minutes when they did finally make it to the desk. After the travel and long wait we were also hungry but surprised to learn they have limited food options available between 3 and 6:30p. The few restaurants that were open were out of food. They do have room service but we did not learn that until the next day. Despite this the rest of our stay was good. The pool and bars are great. The hotel is clean and comfortable. Once you learn the food schedule there is plenty available if you plan ahead. The hotel has plenty of space and does not feel overcrowded like some resorts do. There is not much in the area, but plenty of excursion reps to help plan activities. Be cautious if booking with Simpsons Watersports. Despite having a desk on the property they failed to provide their service properly and refused to refund. The hotel manager was very helpful with advocating for this, however the company did not cooperate. Overall good stay...I go again and hope for better check in process.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Le cadre en bord de mer semble sûr et autonome, mais le complexe est éloigné des principales attractions et des aéroports, de sorte que les taxis et les transferts peuvent être longs et coûteux. À l'intérieur de la propriété, les distances peuvent nécessiter une bonne marche.
Avis de voyageur à ce sujet
8
Christy
23 sept. 2025
·
A séjourné 3 nuits
Friendly staff property clean well maintained I felt very safe walking on the grounds at night. Live music was great.
Friendly staff property clean well maintained I felt very safe walking on the grounds at night. Live music was great.
8
Shaquana Elizabeth
26 mai 2025
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A séjourné 5 nuits
Away from everything, each taxi ride to leave the hotel was about $150 to get there and back and have them wait for you. The food was good however there was a lot of American food and not Jamaica food. Also food couldn’t digest in my body. Couldn’t even poop.
Away from everything, each taxi ride to leave the hotel was about $150 to get there and back and have them wait for you. The food was good however there was a lot of American food and not Jamaica food. Also food couldn’t digest in my body. Couldn’t even poop.
6
Chereta Christina
5 sept. 2025
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A séjourné 4 nuits
On arrival was greeted with a refreshing cocktail and staff pulled our luggage inside so we can check in. We first went to the desk then after waiting in line was told to go to the Expedia desk. Which should have been told to us when we got inside. Check in at the expedia desk was fast after filling out some information form however our room was not ready and we arrived after 3pm the check in time. After 30 mins we were told our room was ready and was brought to our room by staff. When we got there the beds were unmade and the room wasn’t right. Which meant we had to go back to the front to correct this. Staff apologized but after a day of travelling you just want to get to your room. After an hour later we finally got a room which was on the first floor and not the view we paid extra for, but we were just tired at that point. The staff gave us a bottle of wine to accommodate. The food here was not the best breakfast had some limited options. The restaurants took forever and the food was okay. The Dj at the club was good but not a lot of people attended. Bowling was fun. But who goes to Jamaica to bowl. The entertainment was horrible. The resort was nice and clean but way too far from everything. Just to get to excursion took an hour with the traffic. I will not be back and not recommend.
On arrival was greeted with a refreshing cocktail and staff pulled our luggage inside so we can check in. We first went to the desk then after waiting in line was told to go to the Expedia desk. Which should have been told to us when we got inside. Check in at the expedia desk was fast after filling out some information form however our room was not ready and we arrived after 3pm the check in time. After 30 mins we were told our room was ready and was brought to our room by staff. When we got there the beds were unmade and the room wasn’t right. Which meant we had to go back to the front to correct this. Staff apologized but after a day of travelling you just want to get to your room. After an hour later we finally got a room which was on the first floor and not the view we paid extra for, but we were just tired at that point. The staff gave us a bottle of wine to accommodate. The food here was not the best breakfast had some limited options. The restaurants took forever and the food was okay. The Dj at the club was good but not a lot of people attended. Bowling was fun. But who goes to Jamaica to bowl. The entertainment was horrible. The resort was nice and clean but way too far from everything. Just to get to excursion took an hour with the traffic. I will not be back and not recommend.
10
Jessica
5 sept. 2025
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A séjourné 7 nuits
I had an amazing experience at Ocean Eden Bay. Sometimes getting on and off the property was a bit hard for my driver, as they do ask a lot of questions to ensure who you are, but overall, it was a great stay. The food was amazing, the entertainment was amazing, and it was beautiful. They just need to work on a better system to track drivers coming to pick up and drop off guests.
I had an amazing experience at Ocean Eden Bay. Sometimes getting on and off the property was a bit hard for my driver, as they do ask a lot of questions to ensure who you are, but overall, it was a great stay. The food was amazing, the entertainment was amazing, and it was beautiful. They just need to work on a better system to track drivers coming to pick up and drop off guests.
8
Maureen C
4 juin 2025
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A séjourné 4 nuits
As a first-time visitor, I really enjoyed my stay at Ocean Eden. The staff were friendly and high-energy, especially if you tip! The resort has a beautiful beach, a huge pool with a swim-up bar, and plenty of restaurants—just note that some require reservations and most close by 9 PM, so plan ahead. Be sure to confirm your room type before arrival; we were given the wrong room on our first night. Also, skip the Privilege Package—it’s over $600 and didn’t live up to the hype. Regular guests seemed to get the same treatment, and perks were limited. Despite a few bumps, the vibe was fun and relaxing on. I’d definitely come back! Over rating: 8.5/10
As a first-time visitor, I really enjoyed my stay at Ocean Eden. The staff were friendly and high-energy, especially if you tip! The resort has a beautiful beach, a huge pool with a swim-up bar, and plenty of restaurants—just note that some require reservations and most close by 9 PM, so plan ahead. Be sure to confirm your room type before arrival; we were given the wrong room on our first night. Also, skip the Privilege Package—it’s over $600 and didn’t live up to the hype. Regular guests seemed to get the same treatment, and perks were limited. Despite a few bumps, the vibe was fun and relaxing on. I’d definitely come back! Over rating: 8.5/10
8
Juan
24 juin 2025
·
A séjourné 7 nuits
Property was great only issue i had when i booked an excursion nit thru hotel they wouldn't allow driver in to pick us up making us walk that quarter mile in. Golf cart ride to febce was a definite no to us as well. They wanted a application of information of driver info as if I lived with him or something to know so much
Property was great only issue i had when i booked an excursion nit thru hotel they wouldn't allow driver in to pick us up making us walk that quarter mile in. Golf cart ride to febce was a definite no to us as well. They wanted a application of information of driver info as if I lived with him or something to know so much
8
Teagan Breann
4 août 2025
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A séjourné 3 nuits
Lots of options for food and drinks are strong! Clean facilities and friendly staff. Room was as expected with a great view. Lots of restaurants to choose from. Only bad thing about this property is it’s not close to other popular places and will take some time to get to Montego Bay or Ocho Rios. Other than that if you plan on staying at the resort it’s great with a beautiful beach area as well.
Lots of options for food and drinks are strong! Clean facilities and friendly staff. Room was as expected with a great view. Lots of restaurants to choose from. Only bad thing about this property is it’s not close to other popular places and will take some time to get to Montego Bay or Ocho Rios. Other than that if you plan on staying at the resort it’s great with a beautiful beach area as well.
10
lidia
5 juil. 2025
·
A séjourné 7 nuits
Loved our stay! The property was beautiful and clean. Great choices of restaurants. The staff was always great. Rocks in the ocean but still beautiful. Big pool. Entertainment was varied. I recommend this property, it was also relaxing and not crowded.
Loved our stay! The property was beautiful and clean. Great choices of restaurants. The staff was always great. Rocks in the ocean but still beautiful. Big pool. Entertainment was varied. I recommend this property, it was also relaxing and not crowded.
8
Tania
11 sept. 2025
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A séjourné 4 nuits
The hotel was beautiful but the rooms can be far and there is alot of walking to get to the amenities. The gym was good but there was no AC. The rooms were beautiful and very clean.
The hotel was beautiful but the rooms can be far and there is alot of walking to get to the amenities. The gym was good but there was no AC. The rooms were beautiful and very clean.
8
Ashley
20 août 2025
·
A séjourné 4 nuits
Great choice for my first time ever visiting Jamaica!
Great choice for my first time ever visiting Jamaica!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Il y a de nombreux restaurants des deux côtés et plusieurs clients ont loué la nourriture. Cependant, la qualité et la force des boissons varient, les réservations peuvent être difficiles, certains lieux ferment ou modifient leurs horaires, et les options jamaïcaines authentiques semblent limitées pour certains.
Avis de voyageur à ce sujet
8
Laisha
1 oct. 2025
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A séjourné 4 nuits
Really Good Experience overall. I wish that their on site restaurants were up to date with their hours of operation.
Really Good Experience overall. I wish that their on site restaurants were up to date with their hours of operation.
4
Stacey
15 oct. 2025
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A séjourné 4 nuits
The rooms dated. Specialty restaurants were not available as advertised, mini bar only consisted of 2 beers, soda and water daily, no liquor. We received only 1 half pint of rum in the room upon arrival. Had to pay for beer if you wanted something other than Red Stripe, and the prices and sizes varied by restaurant or bar. Limited local cuisine at buffet. Food was not hot. The sports bar - bar closed at 11:00. The bar staff at the sports bar were very good - fun and attentive. The Route 66 "after hour" restaurant has a very limited menu of items with no alcohol beverages. Food was subpar. The highlight was the Marlin restaurant for lunch. However, they were closed for dinner 3 of the 4 nights we were. there. The main lobby bar and staff (Junior and Jason) were great. The Sugar Cane restaurant was a disappointment after several attempts to be seated. The hostess cutoff reservations early on multiple nights due to demand and staffing being unable to keep up. The food presentation was lacking. The oxtails were not that good. It was served with just rice & peas, no veggies or side dish. On the 3rd night the staff was made to wear what I would describe as plantain style (slave) attire. I was disgusted and very upset to see this. Management never contacted to discuss the complaint I filed at the front desk. Needs-additional staff, additional training, room modernization, umbrellas for pool, outdoor cabinet upgrade. Not enough space for full review.
The rooms dated. Specialty restaurants were not available as advertised, mini bar only consisted of 2 beers, soda and water daily, no liquor. We received only 1 half pint of rum in the room upon arrival. Had to pay for beer if you wanted something other than Red Stripe, and the prices and sizes varied by restaurant or bar. Limited local cuisine at buffet. Food was not hot. The sports bar - bar closed at 11:00. The bar staff at the sports bar were very good - fun and attentive. The Route 66 "after hour" restaurant has a very limited menu of items with no alcohol beverages. Food was subpar. The highlight was the Marlin restaurant for lunch. However, they were closed for dinner 3 of the 4 nights we were. there. The main lobby bar and staff (Junior and Jason) were great. The Sugar Cane restaurant was a disappointment after several attempts to be seated. The hostess cutoff reservations early on multiple nights due to demand and staffing being unable to keep up. The food presentation was lacking. The oxtails were not that good. It was served with just rice & peas, no veggies or side dish. On the 3rd night the staff was made to wear what I would describe as plantain style (slave) attire. I was disgusted and very upset to see this. Management never contacted to discuss the complaint I filed at the front desk. Needs-additional staff, additional training, room modernization, umbrellas for pool, outdoor cabinet upgrade. Not enough space for full review.
8
Margie
27 oct. 2025
·
A séjourné 3 nuits
Would recommend this property if you are looking for peace and tranquility. This is not a party resort. Clean entertainment. Staff was courteous. My oceanfront room exceeded my expectations. I would rate the food 7.8 out of 10. If you are looking for strong drinks, you have to ask the bartender to make your cocktail with top shelf liquor. Otherwise, you’ll be drinking pre-made house cocktails. Overall, I’m satisfied with my experience and would highly recommend this resort if you are looking for peace.
Would recommend this property if you are looking for peace and tranquility. This is not a party resort. Clean entertainment. Staff was courteous. My oceanfront room exceeded my expectations. I would rate the food 7.8 out of 10. If you are looking for strong drinks, you have to ask the bartender to make your cocktail with top shelf liquor. Otherwise, you’ll be drinking pre-made house cocktails. Overall, I’m satisfied with my experience and would highly recommend this resort if you are looking for peace.
10
Michelle
5 oct. 2025
·
A séjourné 4 nuits
Pros: Our ocean front room was very nice! The hotel grounds were pleasing to the eye and all the restaurants had delicious food. The bowling alley and theatre made the vacay even more enjoyable. Cons: The gym doesn't not meet the standard of the rest of the hotel. The A/C was broke the entire week we were there and the equipment was insufficient. The beach was lovely, but, the ocean floor was completely covered with rocks...some sharp. made swimming unpleasant.
Pros: Our ocean front room was very nice! The hotel grounds were pleasing to the eye and all the restaurants had delicious food. The bowling alley and theatre made the vacay even more enjoyable. Cons: The gym doesn't not meet the standard of the rest of the hotel. The A/C was broke the entire week we were there and the equipment was insufficient. The beach was lovely, but, the ocean floor was completely covered with rocks...some sharp. made swimming unpleasant.
10
Cali Kay
29 oct. 2025
·
A séjourné 5 nuits
This was a great resort with tons of food options.
This was a great resort with tons of food options.
6
Jathanna Rachelle De La
3 nov. 2025
·
A séjourné 5 nuits
We had an “ocean view” room. It wasn’t ocean view AT ALL. The room itself was nice 8/10. Always had hot water and yes the ac always worked. The food was meh. I had really high hopes for trying Jamaican food for the first time. It was definitely not what I expected. Over all the food 4/10. Drinks were terrible the only one who made really BOMB drinks was AMANDA WE LOVE YOU GIRL!!!! Other than that drinks 2/10. Now BEWARE if you’re a single lady or a group or 2 ladies the workers will try to get with you DAILY. One even followed us to our room. Luckily we never answered the door or phone calls!!! INSANE. Another thing is when we ordered room service 2 out of the 4 times the food never came, even though it said delivered .& on top of that some restaurants would randomly close so there was literally no food which was also very CRAZY. Honestly overall resort was 5/10. They can definitely do better.
We had an “ocean view” room. It wasn’t ocean view AT ALL. The room itself was nice 8/10. Always had hot water and yes the ac always worked. The food was meh. I had really high hopes for trying Jamaican food for the first time. It was definitely not what I expected. Over all the food 4/10. Drinks were terrible the only one who made really BOMB drinks was AMANDA WE LOVE YOU GIRL!!!! Other than that drinks 2/10. Now BEWARE if you’re a single lady or a group or 2 ladies the workers will try to get with you DAILY. One even followed us to our room. Luckily we never answered the door or phone calls!!! INSANE. Another thing is when we ordered room service 2 out of the 4 times the food never came, even though it said delivered .& on top of that some restaurants would randomly close so there was literally no food which was also very CRAZY. Honestly overall resort was 5/10. They can definitely do better.
2
Darrelle
19 oct. 2025
·
A séjourné 3 nuits
Disappointing Birthday Stay at Ocean Eden Bay – Not Recommended” ⭐⭐ I recently stayed solo at Ocean Eden Bay in Montego Bay for my birthday and, unfortunately, it was a very disappointing experience. The resort is dated, underwhelming, and smelled of mildew and urine. I had a swim-up room with a king bed, but the accommodations alone could not make up for the lackluster service and unfriendly staff. The all-inclusive experience fell short. There are only a few restaurants onsite, and making reservations was nearly impossible. Guest services refused to take reservations over the phone, even during a storm, insisting guests walk to the lobby in person. During a visit to the souvenir store, I witnessed two cashiers screaming at a guest over an exchange—completely unprofessional and rude. This attitude seemed to be the standard throughout the resort. My attempt to book a spa day was met with the same dismissive and unhelpful service, so I opted out entirely. There were, however, a few standout staff members. Shantel and Latoya in the coffee shop were consistently pleasant, welcoming, and helpful. Two women at Martha’s Market also provided exceptional service—so good that I made sure to thank them personally. Their professionalism was unfortunately the exception, not the rule. Overall, the hostesses in the restaurants were rude, condescending, and off-putting, which made dining frustrating. One night I opted for room service just to avoid dealing with them.
Disappointing Birthday Stay at Ocean Eden Bay – Not Recommended” ⭐⭐ I recently stayed solo at Ocean Eden Bay in Montego Bay for my birthday and, unfortunately, it was a very disappointing experience. The resort is dated, underwhelming, and smelled of mildew and urine. I had a swim-up room with a king bed, but the accommodations alone could not make up for the lackluster service and unfriendly staff. The all-inclusive experience fell short. There are only a few restaurants onsite, and making reservations was nearly impossible. Guest services refused to take reservations over the phone, even during a storm, insisting guests walk to the lobby in person. During a visit to the souvenir store, I witnessed two cashiers screaming at a guest over an exchange—completely unprofessional and rude. This attitude seemed to be the standard throughout the resort. My attempt to book a spa day was met with the same dismissive and unhelpful service, so I opted out entirely. There were, however, a few standout staff members. Shantel and Latoya in the coffee shop were consistently pleasant, welcoming, and helpful. Two women at Martha’s Market also provided exceptional service—so good that I made sure to thank them personally. Their professionalism was unfortunately the exception, not the rule. Overall, the hostesses in the restaurants were rude, condescending, and off-putting, which made dining frustrating. One night I opted for room service just to avoid dealing with them.
10
Charles Edward Sammons
3 oct. 2025
·
A séjourné 4 nuits
Food options were amazing. Staff was very nice
Food options were amazing. Staff was very nice
10
Mylicia
3 sept. 2025
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A séjourné 4 nuits
My husband and I had a great time at Ocean Eden Bay! Staff were very friendly and welcoming! The room was clean and nice location- and there were many great dining options! We didn’t have not one bad meal here!! The oxtails at the buffet were my favorite! Looking forward to our next visit already! Lol
My husband and I had a great time at Ocean Eden Bay! Staff were very friendly and welcoming! The room was clean and nice location- and there were many great dining options! We didn’t have not one bad meal here!! The oxtails at the buffet were my favorite! Looking forward to our next visit already! Lol
8
Ray
9 juin 2025
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A séjourné 4 nuits
If you’ve never been to Jamaica before or if you have and never seen outside of the resorts this is a great spot especially to be away from kids. But be prepared, you don’t feel like you’re in Jamaica because it is very Americanized especially food wise. Only one Jamaican restaurant on the whole resort. Don’t get me wrong it’s an all inclusive so having everything conveniently available for you in one are is nice but to get the real Jamaican experience you gotta leave the resort. Also spend the extra money for the privilege rooms. Free room service and extra amenities and “top shelf” alcohol is worth it even if it cuts off at 11pm. Overall nice resort/(cruise ship on land). Get out and see the real Jamaica.
If you’ve never been to Jamaica before or if you have and never seen outside of the resorts this is a great spot especially to be away from kids. But be prepared, you don’t feel like you’re in Jamaica because it is very Americanized especially food wise. Only one Jamaican restaurant on the whole resort. Don’t get me wrong it’s an all inclusive so having everything conveniently available for you in one are is nice but to get the real Jamaican experience you gotta leave the resort. Also spend the extra money for the privilege rooms. Free room service and extra amenities and “top shelf” alcohol is worth it even if it cuts off at 11pm. Overall nice resort/(cruise ship on land). Get out and see the real Jamaica.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Robert
6 sept. 2024
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A séjourné 3 nuits
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8
DODMIRLINE
6 sept. 2024
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A séjourné 5 nuits
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8
Ebony
20 juil. 2024
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A séjourné 4 nuits
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10
Daeshawnda
6 avr. 2024
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A séjourné 4 nuits
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4
Sergio
28 août 2023
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A séjourné 4 nuits
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Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth (Jamaïque), Jamaïque
Emplacement
En choisissant Ocean Eden Bay - Adults Only - All inclusive à Falmouth, vous profiterez d'un séjour près de l'océan, à moins de 5 minutes en voiture de Plage de Burwood et de Lagon lumineux. Cet hébergement tout inclus se trouve à 4 km de Plage publique Blue Waters Beach Club et à 6 km de Martha Brae River.
Plage de Burwood(1.3 miles)
Plage publique Blue Waters Beach Club(2.5 miles)
Lagon lumineux(3.3 miles)
Martha Brae River(3.7 miles)
Silver Sands public beach(4.7 miles)
Water Square(6.5 miles)
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Des conditions d'annulation spéciales peuvent s'appliquer aux réservations de groupes (plus de 8 chambres pour le même hébergement, aux mêmes dates)
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement utilise l'énergie solaire.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Safety Program (H10 Hotels).
- Piscine accessible de 07 h 00 à 19 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Arrivée anticipée : 30 USD (sous réserve de disponibilité)
- Supplément en cas de départ tardif : 30 USD (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Sauna
Ascenseur
Centre d'affaires
Personnel multilingue
Coffre-fort
Plage privée
Général
Sauna
Salon
Hammam
Serviettes
Petit-déjeuner gratuit
Beach Sun Loungers
Couples/Private Dining
Designated Smoking Areas (fines apply)
Pool Access Ramp (on site)
Snack Bar/Deli
Stair-Free Path to Entrance
Visual Alarms in Hallways
Walkway to Water
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Parking (Van) (Wheelchair Accessible)
Activités
Plage privée
Jardin
Karaoké
Discothèques
Billard
Bowling
Courts de tennis (extérieurs)
Kayak
Fitness Center (24-hour)
Beach Umbrellas
Books
Concerts/Live Shows
Evening Entertainment
Full-Service Spa
Games
Lazy River
Bibliothèque
Outdoor Entertainment Area
Mobilier d'extérieur
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Spa Treatment Room (s)
Tennis de table
Television in Common Areas
Tennis Courts (on site)
Terrasse
Services
Centre d'affaires
Ascenseur
Personnel multilingue
Coffre-fort
Blanchisserie
Salle de bal
Consigne à bagage
Zone fumeurs
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Conference Center
Conference Space
Eco-Friendly Cleaning Products Used
Fully Fenced
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Lifeguard (on site)
Lockers Available
Porter/Bellhop
Proposal/Romance Packages Available
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Parking (Secured)
Parking (Uncovered)
Connexion Internet
Wi-fi gratuit