Name: Reston Inn & Suites
Address: 10 11th Street Southeast, Spencer, Iowa, United States of America, Spencer, Iowa, US
Price range: $88–$114 per night
Rating: 8.63

What guests think

At Reston Inn & Suites, travellers consistently praise the welcoming, attentive staff and the clean, recently updated rooms, noting good value and a convenient Spencer location near restaurants and services, with many returning guests and comfortable stays.

Many guests enjoy the complimentary breakfast and appreciate 24/7 lobby coffee and snacks. However, pool and hot tub experiences vary, with reports of closures, cold water, weak jets, strong chlorine odor, and slippery floors, and there is no elevator. A few reviews cite maintenance and noise issues—doors not latching, loud AC or TV problems, musty odors, and occasional pests—and note that one building requires walking outside for breakfast or the pool. Overall, expect a budget-friendly stay with warm service and some facility trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed, with reports of closures, cold water, weak jets, strong chlorine smell, and slippery floors; there is no elevator and some rooms are in a separate building requiring an outdoor walk. Pet friendly and ample parking are positives.

Related guest reviews

8

Jenny

Sep 14, 2025

·

Stayed 3 nights

Very nice place to stay. Locally owned. Only complaint is 2nd building has to walk over if they need anything like the pool, front desk service, breakfast. But overall a nice place to stay. Will stay again. The staff was very friendly. Just had 1 that was kinda rude but every place has to have one in the group.

10

James

Aug 15, 2023

·

Stayed 1 night

The stay was great. The only issue we had was the pool was very strong chlorine smell. Also the floor of the pool was very wet and slippery. I thought the beds were great and rooms were very clean.

8

Keith

Jul 9, 2025

·

Stayed 1 night

Lots of room to park front and back. The only detractor is the bed was a little stiff. Other than that everything was very clean, convenient and attended to with attention.

6

Liz

Dec 29, 2024

·

Stayed 1 night

Our stay was fine...just very disappointed the pool and sauna were not working. Lesson learned before booking thru website I will call property and ask.

6

Kate

Sep 9, 2024

·

Stayed 1 night

The pool was closed for maintenance. Due to recent flooding, no hot breakfast. Lamp shade in bedroom was broken. There was a dripping showerhead or faucet in the bathroom. Everything was very clean.

8

Scott

Jul 3, 2025

·

Stayed 2 nights

We had a large room with very few others at the hotel during our stay. It was quiet. Nice pool. Fair breakfast.

8

Jim

Sep 21, 2025

·

Stayed 2 nights

Door on handicap accessible room would not latch without having someone on outside pulling it. Area around pool was very slippery.

4

Colin

Sep 5, 2023

·

Stayed 2 nights

Nice room but the TV had a demo mode activated that covered the screen while trying to watch. Only remote was for the TV service and not for the actual TV. Also, the heater in the pool was barely working as was the heater and pump in the hot tub. Hot tub was cold and did not bubble when pump was turned on. Pool was freezing. Overall it was a clean motel in a nice area with several food choices within walking distance.

8

Charlyce

Aug 3, 2025

·

Stayed 1 night

No elevator. Not ADA compliant.

6

Amy

Jul 21, 2025

·

Stayed 3 nights

WE WERNT TOLD THE HOT TUB WASNT WORKING...1 ROOM THE AIR WASNT WORKING AND 1 ROOM WASNT EVEN CLEAN ..HAD TO GO ASK FOR A CLEAN ROOM AND THE OTHER I FOUND A BUG!!!!!! NOT ACCEPTABLE BUT HAD TO STAY CUZ EVERTWHERE WAS BOOKED....

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise very clean rooms and common areas, with many noting recent updates. There are occasional issues such as pests, musty odors, and isolated housekeeping lapses.

Related guest reviews

10

Jon

Sep 27, 2025

·

Stayed 3 nights

Clean, quiet, comfortable room.

10

Shane

Nov 2, 2025

·

Stayed 1 night

Friendly staff. Updated rooms and clean.

10

Mavis

Sep 16, 2025

·

Stayed 1 night

Discovered 2 adult cockroaches and 1 juvenile cockroach in the morning of 9/13/25. Desk clerk advised she would make a note of it.

6

Angelique

Apr 19, 2025

·

Stayed 1 night

Bathroom not clean, top cover to bed had a blood stain on it. I understand this is a small town and lots of truckers and they sre recovering from flooding last yr. But clean is is clean. Bleach your sheets, and clean the tiolets.

6

COREEN

Jul 17, 2023

·

Stayed 3 nights

The staff was awesome and super helpful. The room we stayed in needed updating and the carpet was gross.

8

Michelle

Aug 8, 2025

·

Stayed 1 night

There was some type of red stuff smeared on the wall by the toilet, and that was disgusting. Also, the floors looked like they had never cleaned the grout. Our room smelled of a musty smell. The air conditioner worked however it seemed to put out extremely wet air, so everything was just wet

10

Megan

Nov 27, 2025

·

Stayed 1 night

The staff was very friendly & welcoming! The room was exceptionally clean and comfortable! Highly recommend! This was my second stay here & I will rebook next time I'm in town.

10

Susan

Oct 17, 2025

·

Stayed 1 night

Room was clean and appeared to be recently remodeled. Very comfortable accommodations and friendly staff.

4

John

Jun 29, 2025

·

Stayed 1 night

Everything was fine except my room had bugs in it.

10

Robert

Nov 6, 2025

·

Stayed 1 night

They cater to hunters this time of year. Pet friendly with a small fee and yet clean, fresh rooms.

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Rooms

Rooms are generally updated, spacious, quiet, and comfortable, with beds often praised. Some guests report noise from hallways or nearby roads, firm mattresses or pillows, and maintenance issues like loud HVAC, door latching, or TV problems.

Related guest reviews

8

Ries

Aug 20, 2025

·

Stayed 1 night

Clean and quiet. Nice place for they money

8

Michael

Jun 13, 2023

·

Stayed 1 night

Not new, but very clean and well maintained. Only problem was excessive noise from nearby highways. Our room faced the road, so noise may not be an issue in other rooms.

10

Kevin

Jul 29, 2023

·

Stayed 1 night

Room was nice and big and comfortable. Good shower.

8

Heidi

Jun 1, 2024

·

Stayed 1 night

The room was clean and comfortable. It was a pleasant stay. The bed was a bit hard for me, but might be fine for others.

8

Michelle

May 31, 2025

·

Stayed 1 night

Quiet rooms

8

Jerry

Nov 24, 2023

·

Stayed 1 night

The front desk guy when we checked in on the holiday was very nice and helpful. The heater and refrigerator in the room were noisy, keeping me awake. The room was very clean.

10

Sarah

Sep 18, 2025

·

Stayed 1 night

The room was spacious and clean. I really appreciated being able to access coffee or hot water all the time. Great piece for a great stay.

8

Marty

Aug 21, 2025

·

Stayed 1 night

About what you would expect for price point. Hard mattress, terrible pillows. Door to room doesn't latch. Air conditioner in room terribly loud. Room looks clean and updated. Plenty of outlets for chargers and such. Television worked fine.

6

E Beth

Aug 7, 2025

·

Stayed 2 nights

Very noisy room across from the Ice machine on 1st floor. Young girls were playing with it, and laughing loudly at 11:40pm! After 10 minutes of this, I stepped out of my room to ask them to please quiet down. At this point, I discovered their mother was with them, allowing this to happen. The mother was very, very rude to me and I could see it was hopeless to deal with her. I should have called the Main Desk. If I ever stay here again, I would ask for a different room.

8

Matthew

Aug 4, 2025

·

Stayed 1 night

Comfy bed, good parking with a boat. The room did have a hint of a different angel to it though.

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Service

Service is a standout, with consistently friendly, accommodating staff and multiple mentions of exceptional help at the front desk. A few guests reported check-in or communication hiccups.

Related guest reviews

6

SIERRA

May 13, 2024

·

Stayed 2 nights

Overall the hotel was okay. Lori (the night desk worker) was amazing, so helpful, polite, and understanding. The room was a decent size, and clean for the most part. There was a mildew-ish smell but couldn’t figure out where it was coming from. As a heads up, I was supposed to pay at the property and a few hours before I arrived a staff member called and let me know if I didn’t pay immediately over the phone they would not guarantee my rooms being available. I had never experienced this before when booking through Expedia, and support was able to help me out. But be aware of that policy when booking

10

kevin

Sep 7, 2025

·

Stayed 1 night

Very nice. A bit pricey for a quick overnight stay. Front desk help was amazing!!

10

Susan

Oct 31, 2025

·

Stayed 3 nights

This hotel was clean and convenient. But the customer service is next level. I would especially like to acknowledge Dawn, who went above and beyond to help me. I will never forget her kindness. I was staying at Reson in Spencer while taking care of a family member in the local hospital. Dawn could tell I was very stressed and she did everything she could to help me (modifying reservation, making sure I had what I needed) as well as offering me comforting words and support. I hope whoever is reading this sees what amazing team member you have in Dawn.

10

Megan

Nov 27, 2025

·

Stayed 1 night

The staff was very friendly & welcoming! The room was exceptionally clean and comfortable! Highly recommend! This was my second stay here & I will rebook next time I'm in town.

10

Richard

Oct 15, 2025

·

Stayed 3 nights

Dawn was extremely helpful in assuring our comfort. She was very friendly and showed us that she had strong feeling for the motel's reputation as a safe and comfortable place to stay in the future.

6

Dave

Jul 5, 2025

·

Stayed 2 nights

Room was OK, adequate, nicely renovated. Check in is what the problem was again. 2nd time at this property with issue at check in. This time they said "Expedia hasn't paid us yet for your room, you paid them, but they haven't paid us so you (Me!) need to call them". Unacceptible.

10

Jena

Aug 11, 2025

·

Stayed 2 nights

Very nice place to stay. Away from all the chaos and people. Dawn at the front desk was simply amazing and was so helpful!

10

Dana

Aug 1, 2023

·

Stayed 1 night

Staff was extremely friendly and accommodating

10

Hildalice

Feb 3, 2025

·

Stayed 2 nights

Staff is very attentive

10

Robert

Apr 8, 2024

·

Stayed 2 nights

Staff was great. Friendly and helpful. Property is nicely located not far from several restaurants. I would stay there again.

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Location

Convenient Spencer location near restaurants, shopping, and event venues, with good access and parking. Some rooms facing nearby roads experience traffic noise.

Related guest reviews

8

Michael

Jun 13, 2023

·

Stayed 1 night

Not new, but very clean and well maintained. Only problem was excessive noise from nearby highways. Our room faced the road, so noise may not be an issue in other rooms.

8

catherine

Jul 6, 2025

·

Stayed 2 nights

Location was great!

8

Valerie

Sep 10, 2025

·

Stayed 2 nights

Clean Room, Front desk gals were extremely helpful, Great location.

10

Marcia

Mar 3, 2023

·

Stayed 1 night

Good location

8

Diane

Aug 10, 2025

·

Stayed 1 night

Nice location at a reasonable price.

8

Leon

Jul 14, 2025

·

Stayed 2 nights

Conveniently located for our travel purposes...

10

Laura

Jul 21, 2025

·

Stayed 1 night

Great location for us to stay during RAGBRI. Staff were very welcoming. Hotel had a nice breakfast.

10

Jacob

Jun 9, 2023

·

Stayed 6 nights

The hotel is central to all the main excitements of Spencer. Here within walking distance to create restaurant options, convenient stores, grocery stores, and gas stations. It’s convenient for those with or without a vehicle, and reasonably play priced for those who travel for work.

10

Peter

Aug 28, 2025

·

Stayed 2 nights

Location, condition. price were good

8

Jeff and Tammy

Jul 10, 2025

·

Stayed 1 night

We liked that it was close to a restaurant, but disappointed everything in Spencer was closed except Godfathers and a Mexican restaurant in town. I know it was the 4th but closed all day or never open is bad for business

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often enjoyed—biscuits and gravy, waffles, and a generally well-stocked spread—and several mention 24/7 lobby drinks and snacks. Quality, variety, and seating can be inconsistent, and on rare occasions hot items were limited or unavailable.

Related guest reviews

10

Yunfei

May 28, 2023

·

Stayed 1 night

Front desk staffs are very friendly. The snacks, fruits, and drinks are always available in the lobby.

6

Molly

Mar 19, 2024

·

Stayed 1 night

This hotel was perfectly acceptable. Friendly staff at check-in. A little on the older side, so could use some updating, but not bad for the price. Breakfast was not amazing. Cold biscuits and gravy that neither of us could finish. Ther were other basic options, however.

6

Kate

Sep 9, 2024

·

Stayed 1 night

The pool was closed for maintenance. Due to recent flooding, no hot breakfast. Lamp shade in bedroom was broken. There was a dripping showerhead or faucet in the bathroom. Everything was very clean.

10

Phillip

Jul 21, 2025

·

Stayed 1 night

Great place, tons of breakfast option for the style they offer. Great hotel for the price.

10

Joanna

Sep 8, 2025

·

Stayed 1 night

Had a great experience here! Was in the hot tub suite which was sparkling clean, nicely updated, and very comfortable! The hot tub worked perfectly and was clean. At check-in, Dawn at the front desk was helpful, friendly, and welcoming. Breakfast area was clean with good options. 10/10.

8

Ericka

Sep 29, 2024

·

Stayed 2 nights

There wasn’t much of a selection for breakfast.

10

Wesley

May 15, 2024

·

Stayed 3 nights

Excellent service. Great free breakfast. Clean

6

Ramona

May 26, 2023

·

Stayed 1 night

Breakfast selections were lacking. Hotel had done some recent updates but needed to look at stepping up breakfast.

10

Sara

Jun 10, 2023

·

Stayed 5 nights

Very clean room. Breakfast was always stocked and warm food was very good.

10

Kristen

Jul 26, 2023

·

Stayed 1 night

Breakfast was delicious- biscuits &gravy, waffles, and yogurt. Room was clean. I’d stay here again!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $98	3 $90
4 $92	5 $92	6 $92	7 $91	8 $91	9 $91	10 $92
11 $93	12 $92	13 $91	14 $92	15 $93	16 $91	17 $93
18 $93	19 $91	20 $91	21 $92	22 $90	23 $88	24 $114
25 $92	26 $90	27 $90	28 $112	29 $90	30 $92	31 $92

Reston Inn & Suites

About this property

Location

Room options

Suite, Multiple Beds (East Building)

Room, 1 King Bed

Suite, 1 King Bed

Room, 1 King Bed (East Building)

Room,1 King Bed, Accessible

Deluxe Room,1 King Bed, Hot Tub (East Building)

Room, 1 King Bed, Accessible (East Building)

Room, 2 Queen Beds

Suite, 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa Bed, Hot Tub

Suite, 2 Queen Beds (East Building)

Room, 2 Queen Beds (East Building)

Suite, 1 King Bed (East Building)

Suite, Multiple Beds

Guest reviews of Reston Inn & Suites

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Reston Inn & Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $92	23 $93	24 $92	25 $93	26 $91
27 $93	28 $90	29 $90	30 $91