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Conrad Hamburg

From

$372

/ night

Conrad Hamburg - Image 1

Conrad Hamburg - Room

Conrad Hamburg - Room

Conrad Hamburg - View from room

Conrad Hamburg - Reception

Select dates to see prices and availability

From

$372

/ night

About this property

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center.

Sauna
Elevator / Lift
Business Center
Fitness Facilities
Steam Room
Designated Smoking Area

Location

Bugenhagenstrasse 8, Altstadt Hamburg, Hamburg, Germany

Moenckebergstrasse (0.1 miles)

Chilehaus (0.2 miles)

Markthalle Hamburg (0.2 miles)

Europa Passage (0.3 miles)

Hamburger Kunsthalle (0.3 miles)

St. Peter's Church (0.3 miles)

More location info

Room options

10

Studio, 1 King Bed

Room details

1 King Bed

Sleeps 2

850 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

12

Suite, Multiple Beds

Room details

1 Queen Bed

and

2 Twin Beds

Sleeps 5

721 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

10

Executive Room, 1 King Bed

Room details

1 King Bed

Sleeps 3

549 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Suite, 1 Bedroom

Room details

1 Queen Bed

Sleeps 4

721 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Deluxe Room, 1 Queen Bed, Balcony

Room details

1 Queen Bed

Sleeps 2

377 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

12

Executive Suite, Multiple Beds

Room details

1 King Bed

and

2 Twin Beds

Sleeps 4

1238 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

11

Suite, 1 King Bed

Room details

1 King Bed

Sleeps 2

1292 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Studio, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 3

753 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

9

Deluxe Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Deluxe Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

366 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Premier Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

431 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

9

Deluxe Studio, 1 King Bed

Room details

1 King Bed

Sleeps 2

969 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

7

Family Room, 1 King Bed, Connecting Rooms

Room details

1 King Bed

Sleeps 4

840 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

14

Presidential Suite, 1 King Bed

Room details

1 King Bed

Sleeps 4

3003 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Guest reviews of Conrad Hamburg

9.3

Superb

Based on 1,007 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Conrad Hamburg, travelers often highlight friendly, helpful staff, spacious rooms with large bathrooms, and a central, walkable location near shopping and transit, with several noting modern touches alongside a generally comfortable, upscale atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across reviews of Conrad Hamburg, travelers often highlight friendly, helpful staff, spacious rooms with large bathrooms, and a central, walkable location near shopping and transit, with several noting modern touches alongside a generally comfortable, upscale atmosphere.

Wellness areas such as the spa, pool, and fitness are praised, but there are repeated reports of closures or limited availability and poor communication around this. Breakfast and dining receive mixed feedback, with complaints about long waits, limited options, or high prices, though some guests enjoyed the food. Expect a comfortable, central base, but confirm wellness availability and breakfast details before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Wellness facilities (spa, pool, fitness) are widely praised. However, multiple reviews report closures or areas not in operation and limited communication, and one notes reduced bar hours.

Related guest reviews

10

Max

Jun 3, 2022

·

Stayed 9 nights

Gute Lage, alles Fussleufig, U-Bahn vor dem Haupteingang. Schöner Wellnessbereich mit Hallenbad. Freundliches Personal. Große Zimmer.

Gute Lage, alles Fussleufig, U-Bahn vor dem Haupteingang. Schöner Wellnessbereich mit Hallenbad. Freundliches Personal. Große Zimmer.

4

rikke

Jul 14, 2022

·

Stayed 3 nights

Dejligt hotel, booket udelukkende fordi det var spa, træning, pool mv. Da vi ankommer er spa ude af drift, dette kunne man godt have informeret om ved booking eller i det mindste ved ankomst, vi skulle selv finde ud af det. På 3 dagen lukker de hele poolområdet for at lave spabadet, dette uden at informere, så står klar med to forventningsfulde børn. De lover det åbnes dagen efter fra morgenstunden, vi står igen klar, informeres igen ikke. Området vil igen være lukket hele dagen. Da jeg spørger ind til hvorfor de ikke informerer ved ankomst og undervejs, er svaret” vi viste ikke det var i stykker”! Mystisk når det allerede Var ude af drift da vi ankom. Da det slår sig op på at være et luksus spa hotel, må man forvente at der informeres tydeligt vedr dette, og når man ikke kan leve op til dette, giver et nedslag i prisen. 2 ud af 4 dage kunne man ikke benytte de faciliteter man har valgt hotellet på.

Dejligt hotel, booket udelukkende fordi det var spa, træning, pool mv. Da vi ankommer er spa ude af drift, dette kunne man godt have informeret om ved booking eller i det mindste ved ankomst, vi skulle selv finde ud af det. På 3 dagen lukker de hele poolområdet for at lave spabadet, dette uden at informere, så står klar med to forventningsfulde børn. De lover det åbnes dagen efter fra morgenstunden, vi står igen klar, informeres igen ikke. Området vil igen være lukket hele dagen. Da jeg spørger ind til hvorfor de ikke informerer ved ankomst og undervejs, er svaret” vi viste ikke det var i stykker”! Mystisk når det allerede Var ude af drift da vi ankom. Da det slår sig op på at være et luksus spa hotel, må man forvente at der informeres tydeligt vedr dette, og når man ikke kan leve op til dette, giver et nedslag i prisen. 2 ud af 4 dage kunne man ikke benytte de faciliteter man har valgt hotellet på.

8

Stefan

Oct 17, 2022

·

Stayed 2 nights

Schönes Hotel, Einrichtung schon etwas in die Jahre gekommen, aber alles trotzdem auf hohem Niveau! Schöner Wellnessbereich!

Schönes Hotel, Einrichtung schon etwas in die Jahre gekommen, aber alles trotzdem auf hohem Niveau! Schöner Wellnessbereich!

8

Sergio

Jan 1, 2026

·

Stayed 2 nights

El check in y atención de recepción muy amable. El spa muy completo. Cómodo, servicio muy amable. El servicio de Concierge muy amables y atentos. Nos ayudaron con todas nuestras necesidades. El servicio de alimentos y desayuno muy malo. Deben poner atención en ese tema, no tienen una estación para huevos al gusto, los debes pedir a la carta, atienden todos y nadie, tardaron 1 hora, mal hechos y solo te dicen que si quieres te los vuelven a hacer. Una pena perder tu tiempo así y al final no poder desayunar bien. Por todo lo demás el hotel muy bueno y recomendable

El check in y atención de recepción muy amable. El spa muy completo. Cómodo, servicio muy amable. El servicio de Concierge muy amables y atentos. Nos ayudaron con todas nuestras necesidades. El servicio de alimentos y desayuno muy malo. Deben poner atención en ese tema, no tienen una estación para huevos al gusto, los debes pedir a la carta, atienden todos y nadie, tardaron 1 hora, mal hechos y solo te dicen que si quieres te los vuelven a hacer. Una pena perder tu tiempo así y al final no poder desayunar bien. Por todo lo demás el hotel muy bueno y recomendable

10

Per Lapholm

Dec 5, 2022

·

Stayed 3 nights

Very nice place and the pool facilities was just great.

Very nice place and the pool facilities was just great.

8

Marc-Andre

Nov 28, 2025

·

Stayed 3 nights

Personal super, von der Rezeption bis zum Concierge-Service. Zimmer sehr ordentlich, alles sehr modern. Ausstattung super. Pool war noch nicht in Betrieb, ich hoffe, dass kriegen die bald hin.

Personal super, von der Rezeption bis zum Concierge-Service. Zimmer sehr ordentlich, alles sehr modern. Ausstattung super. Pool war noch nicht in Betrieb, ich hoffe, dass kriegen die bald hin.

10

Henrik Lykke

Apr 13, 2022

·

Stayed 2 nights

Hyatt Hamborg er stadig en god oplevelse. De håndterer coronareglerne og deres service er i top. Spa og fitness er fremragende. Beliggenhed er i top, hvis man er til shopping eller blot ønsker at hygge sig.

Hyatt Hamborg er stadig en god oplevelse. De håndterer coronareglerne og deres service er i top. Spa og fitness er fremragende. Beliggenhed er i top, hvis man er til shopping eller blot ønsker at hygge sig.

10

Michael

Jul 31, 2022

·

Stayed 6 nights

Ruhiges Hotel trotz zentraler Lage. Service und Ausstattung dem Preis entsprechend.

Ruhiges Hotel trotz zentraler Lage. Service und Ausstattung dem Preis entsprechend.

10

Suzanna

Jun 6, 2022

·

Stayed 4 nights

Great location near main station Great hotel and facilities

Great location near main station Great hotel and facilities

8

Jesper

May 16, 2022

·

Stayed 2 nights

Skønt hotel. Dog var baren på hotellet lukket dele af dagen. Bagage services var meget langsom. Ingen tog telefonen. Virkede til at hotellet var underbemandet. Måske ikke den mest venlige modtagelse/indcheckning

Skønt hotel. Dog var baren på hotellet lukket dele af dagen. Bagage services var meget langsom. Ingen tog telefonen. Virkede til at hotellet var underbemandet. Måske ikke den mest venlige modtagelse/indcheckning

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are commonly described as clean or tidy. A few mention late housekeeping or aging and maintenance issues such as shower drainage.

Related guest reviews

10

Trine

Oct 25, 2025

·

Stayed 2 nights

Skønt værelse med et fantastisk badeværelse. Dejligt rent. Ville elske at bo der igen. Beliggenheden er fantastisk og tæt på shopping mulighederne

Skønt værelse med et fantastisk badeværelse. Dejligt rent. Ville elske at bo der igen. Beliggenheden er fantastisk og tæt på shopping mulighederne

6

Holger

Dec 19, 2025

·

Stayed 3 nights

Rengøring kom sent

Rengøring kom sent

8

Heidrun

Aug 7, 2022

·

Stayed 3 nights

Es war ein schönes Aufenthalt und es ist ein gutes Hotel. Man sieht jedoch hier und dort, dass es auch in die Jahre gekommen ist.

Es war ein schönes Aufenthalt und es ist ein gutes Hotel. Man sieht jedoch hier und dort, dass es auch in die Jahre gekommen ist.

8

Stefan

Oct 17, 2022

·

Stayed 2 nights

Schönes Hotel, Einrichtung schon etwas in die Jahre gekommen, aber alles trotzdem auf hohem Niveau! Schöner Wellnessbereich!

Schönes Hotel, Einrichtung schon etwas in die Jahre gekommen, aber alles trotzdem auf hohem Niveau! Schöner Wellnessbereich!

8

FLORENCE

Dec 3, 2025

·

Stayed 1 night

Chambre tres bien mais probleme d'evacuation d'eau dans la douche ....

Chambre tres bien mais probleme d'evacuation d'eau dans la douche ....

8

Marc-Andre

Nov 28, 2025

·

Stayed 3 nights

Personal super, von der Rezeption bis zum Concierge-Service. Zimmer sehr ordentlich, alles sehr modern. Ausstattung super. Pool war noch nicht in Betrieb, ich hoffe, dass kriegen die bald hin.

Personal super, von der Rezeption bis zum Concierge-Service. Zimmer sehr ordentlich, alles sehr modern. Ausstattung super. Pool war noch nicht in Betrieb, ich hoffe, dass kriegen die bald hin.

8

Clare

Nov 13, 2025

·

Stayed 3 nights

Staff very helpful. Room spacious and clean. TV unhelpful. No idea about the pool or spa

Staff very helpful. Room spacious and clean. TV unhelpful. No idea about the pool or spa

10

KAORI

Nov 21, 2022

·

Stayed 3 nights

部屋は広くて清潔で、日本人の私たちにとっては、トイレ、バスが別なのと、バスタブにゆっくり浸かれるのは、とても快適でした。

部屋は広くて清潔で、日本人の私たちにとっては、トイレ、バスが別なのと、バスタブにゆっくり浸かれるのは、とても快適でした。

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AI-generated summary based on recent guest reviews

Rooms

Guests appreciate large, comfortable rooms with generous bathrooms and some modern features. Downsides include dated or dark decor in places, occasional minor maintenance or TV issues, and a few reports of weak or absent air conditioning.

Related guest reviews

10

Trine

Oct 25, 2025

·

Stayed 2 nights

Skønt værelse med et fantastisk badeværelse. Dejligt rent. Ville elske at bo der igen. Beliggenheden er fantastisk og tæt på shopping mulighederne

Skønt værelse med et fantastisk badeværelse. Dejligt rent. Ville elske at bo der igen. Beliggenheden er fantastisk og tæt på shopping mulighederne

8

Stefan

Oct 17, 2022

·

Stayed 2 nights

Schönes Hotel, Einrichtung schon etwas in die Jahre gekommen, aber alles trotzdem auf hohem Niveau! Schöner Wellnessbereich!

Schönes Hotel, Einrichtung schon etwas in die Jahre gekommen, aber alles trotzdem auf hohem Niveau! Schöner Wellnessbereich!

8

FLORENCE

Dec 3, 2025

·

Stayed 1 night

Chambre tres bien mais probleme d'evacuation d'eau dans la douche ....

Chambre tres bien mais probleme d'evacuation d'eau dans la douche ....

10

Mattias

Oct 28, 2025

·

Stayed 1 night

Perfekt läge, fina rum. Bra service.

Perfekt läge, fina rum. Bra service.

8

Heidi

Jan 30, 2026

·

Stayed 1 night

Værelset var mega stort 6,5 x 6,5 meter, og der var et kæmpe badeværelse. Alt inventar var lækkert. Servicen var i top. Morgenmaden var ikke for god. Kedeligt brød og det varme mad var stegt for længe

Værelset var mega stort 6,5 x 6,5 meter, og der var et kæmpe badeværelse. Alt inventar var lækkert. Servicen var i top. Morgenmaden var ikke for god. Kedeligt brød og det varme mad var stegt for længe

8

Maria Elisabeth

Aug 30, 2022

·

Stayed 1 night

Alles sehr edel eingerichtet, aber sehr dunkel und niedrige Decken - das erdrückt mich. Das Frühstück war-wie in vielen Hotels- viel zu teuer. Ich frühstücke sehr wenig - also bin ich in das angrenzende Grand Café Roncalli gegangen. Das war sehr gut!

Alles sehr edel eingerichtet, aber sehr dunkel und niedrige Decken - das erdrückt mich. Das Frühstück war-wie in vielen Hotels- viel zu teuer. Ich frühstücke sehr wenig - also bin ich in das angrenzende Grand Café Roncalli gegangen. Das war sehr gut!

8

Clare

Nov 13, 2025

·

Stayed 3 nights

Staff very helpful. Room spacious and clean. TV unhelpful. No idea about the pool or spa

Staff very helpful. Room spacious and clean. TV unhelpful. No idea about the pool or spa

2

Abdel Hamid

Jul 21, 2022

·

Stayed 1 night

Don’t stay here during the summer this hotel does not have air-conditioning at all I kept on turning the air conditioner in the room down nothing was happening until an employee told me the next morning that this hotel doesn’t have air-conditioning. Their computer during checkout would break down and we had to wait extra long for them to type in all our information all over again. Three check out their printer wouldn’t work so they couldn’t print out any bill for us. At breakfast everybody was sweating because it was so hot. They blamed the situation on the old building however it is easy to install a retrofit air conditioning to the venting system in a supposed five star hotel

Don’t stay here during the summer this hotel does not have air-conditioning at all I kept on turning the air conditioner in the room down nothing was happening until an employee told me the next morning that this hotel doesn’t have air-conditioning. Their computer during checkout would break down and we had to wait extra long for them to type in all our information all over again. Three check out their printer wouldn’t work so they couldn’t print out any bill for us. At breakfast everybody was sweating because it was so hot. They blamed the situation on the old building however it is easy to install a retrofit air conditioning to the venting system in a supposed five star hotel

10

Murari

Sep 7, 2022

·

Stayed 4 nights

Great location in Hamburg. Highly recommend stay. Small issue with A/C which the staff accommodated for. Breakfast buffet had the basics no frills but very tasty and filling. Staff service was excellent.

Great location in Hamburg. Highly recommend stay. Small issue with A/C which the staff accommodated for. Breakfast buffet had the basics no frills but very tasty and filling. Staff service was excellent.

10

KAORI

Nov 21, 2022

·

Stayed 3 nights

部屋は広くて清潔で、日本人の私たちにとっては、トイレ、バスが別なのと、バスタブにゆっくり浸かれるのは、とても快適でした。

部屋は広くて清潔で、日本人の私たちにとっては、トイレ、バスが別なのと、バスタブにゆっくり浸かれるのは、とても快適でした。

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AI-generated summary based on recent guest reviews

Service

Overall sentiment favors friendly, helpful staff at reception and concierge. Still, some guests experienced poor reception, slow baggage handling, billing errors, or checkout system issues.

Related guest reviews

4

Arne

Jan 20, 2026

·

Stayed 1 night

Meget ringe service af hotel personalet specielt i receptionen. Mange fejl og mangler på et nyt 5 star hotel.

Meget ringe service af hotel personalet specielt i receptionen. Mange fejl og mangler på et nyt 5 star hotel.

2

mir

Sep 6, 2025

·

Stayed 1 night

Stuff terrible

Stuff terrible

10

Mads

Feb 10, 2026

·

Stayed 2 nights

Dejlige betjening

Dejlige betjening

2

Mathias

Sep 20, 2025

·

Stayed 1 night

Obwohl ich bei Expedia bezahlt hatte, wurde der Betrag nochmals abgebucht von meiner Kreditkarte. Das ist übelste Abzocke.

Obwohl ich bei Expedia bezahlt hatte, wurde der Betrag nochmals abgebucht von meiner Kreditkarte. Das ist übelste Abzocke.

10

Lasse

Feb 10, 2026

·

Stayed 2 nights

Go service

Go service

8

Sergio

Jan 1, 2026

·

Stayed 2 nights

El check in y atención de recepción muy amable. El spa muy completo. Cómodo, servicio muy amable. El servicio de Concierge muy amables y atentos. Nos ayudaron con todas nuestras necesidades. El servicio de alimentos y desayuno muy malo. Deben poner atención en ese tema, no tienen una estación para huevos al gusto, los debes pedir a la carta, atienden todos y nadie, tardaron 1 hora, mal hechos y solo te dicen que si quieres te los vuelven a hacer. Una pena perder tu tiempo así y al final no poder desayunar bien. Por todo lo demás el hotel muy bueno y recomendable

El check in y atención de recepción muy amable. El spa muy completo. Cómodo, servicio muy amable. El servicio de Concierge muy amables y atentos. Nos ayudaron con todas nuestras necesidades. El servicio de alimentos y desayuno muy malo. Deben poner atención en ese tema, no tienen una estación para huevos al gusto, los debes pedir a la carta, atienden todos y nadie, tardaron 1 hora, mal hechos y solo te dicen que si quieres te los vuelven a hacer. Una pena perder tu tiempo así y al final no poder desayunar bien. Por todo lo demás el hotel muy bueno y recomendable

8

Heidi

Jan 30, 2026

·

Stayed 1 night

Værelset var mega stort 6,5 x 6,5 meter, og der var et kæmpe badeværelse. Alt inventar var lækkert. Servicen var i top. Morgenmaden var ikke for god. Kedeligt brød og det varme mad var stegt for længe

Værelset var mega stort 6,5 x 6,5 meter, og der var et kæmpe badeværelse. Alt inventar var lækkert. Servicen var i top. Morgenmaden var ikke for god. Kedeligt brød og det varme mad var stegt for længe

8

Clare

Nov 13, 2025

·

Stayed 3 nights

Staff very helpful. Room spacious and clean. TV unhelpful. No idea about the pool or spa

Staff very helpful. Room spacious and clean. TV unhelpful. No idea about the pool or spa

10

Lasse Dybdal

Feb 10, 2026

·

Stayed 3 nights

Godt personale

Godt personale

8

Jesper

May 16, 2022

·

Stayed 2 nights

Skønt hotel. Dog var baren på hotellet lukket dele af dagen. Bagage services var meget langsom. Ingen tog telefonen. Virkede til at hotellet var underbemandet. Måske ikke den mest venlige modtagelse/indcheckning

Skønt hotel. Dog var baren på hotellet lukket dele af dagen. Bagage services var meget langsom. Ingen tog telefonen. Virkede til at hotellet var underbemandet. Måske ikke den mest venlige modtagelse/indcheckning

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AI-generated summary based on recent guest reviews

Location

Central and walkable, close to shopping, the main station, and the U-Bahn; some found it quiet despite the setting.

Related guest reviews

10

Trine

Oct 25, 2025

·

Stayed 2 nights

Skønt værelse med et fantastisk badeværelse. Dejligt rent. Ville elske at bo der igen. Beliggenheden er fantastisk og tæt på shopping mulighederne

Skønt værelse med et fantastisk badeværelse. Dejligt rent. Ville elske at bo der igen. Beliggenheden er fantastisk og tæt på shopping mulighederne

10

Max

Jun 3, 2022

·

Stayed 9 nights

Gute Lage, alles Fussleufig, U-Bahn vor dem Haupteingang. Schöner Wellnessbereich mit Hallenbad. Freundliches Personal. Große Zimmer.

Gute Lage, alles Fussleufig, U-Bahn vor dem Haupteingang. Schöner Wellnessbereich mit Hallenbad. Freundliches Personal. Große Zimmer.

10

Mattias

Oct 28, 2025

·

Stayed 1 night

Perfekt läge, fina rum. Bra service.

Perfekt läge, fina rum. Bra service.

10

Henrik Lykke

Apr 13, 2022

·

Stayed 2 nights

Hyatt Hamborg er stadig en god oplevelse. De håndterer coronareglerne og deres service er i top. Spa og fitness er fremragende. Beliggenhed er i top, hvis man er til shopping eller blot ønsker at hygge sig.

Hyatt Hamborg er stadig en god oplevelse. De håndterer coronareglerne og deres service er i top. Spa og fitness er fremragende. Beliggenhed er i top, hvis man er til shopping eller blot ønsker at hygge sig.

10

Murari

Sep 7, 2022

·

Stayed 4 nights

Great location in Hamburg. Highly recommend stay. Small issue with A/C which the staff accommodated for. Breakfast buffet had the basics no frills but very tasty and filling. Staff service was excellent.

Great location in Hamburg. Highly recommend stay. Small issue with A/C which the staff accommodated for. Breakfast buffet had the basics no frills but very tasty and filling. Staff service was excellent.

10

Michael

Jul 31, 2022

·

Stayed 6 nights

Ruhiges Hotel trotz zentraler Lage. Service und Ausstattung dem Preis entsprechend.

Ruhiges Hotel trotz zentraler Lage. Service und Ausstattung dem Preis entsprechend.

10

Suzanna

Jun 6, 2022

·

Stayed 4 nights

Great location near main station Great hotel and facilities

Great location near main station Great hotel and facilities

8

Corien

May 20, 2022

·

Stayed 2 nights

mooi hotel centraal gelegen in het centrum

mooi hotel centraal gelegen in het centrum

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often criticized for limited options, delays, or high prices, though a few guests enjoyed the food. Bar hours were limited on one visit.

Related guest reviews

8

Sergio

Jan 1, 2026

·

Stayed 2 nights

El check in y atención de recepción muy amable. El spa muy completo. Cómodo, servicio muy amable. El servicio de Concierge muy amables y atentos. Nos ayudaron con todas nuestras necesidades. El servicio de alimentos y desayuno muy malo. Deben poner atención en ese tema, no tienen una estación para huevos al gusto, los debes pedir a la carta, atienden todos y nadie, tardaron 1 hora, mal hechos y solo te dicen que si quieres te los vuelven a hacer. Una pena perder tu tiempo así y al final no poder desayunar bien. Por todo lo demás el hotel muy bueno y recomendable

El check in y atención de recepción muy amable. El spa muy completo. Cómodo, servicio muy amable. El servicio de Concierge muy amables y atentos. Nos ayudaron con todas nuestras necesidades. El servicio de alimentos y desayuno muy malo. Deben poner atención en ese tema, no tienen una estación para huevos al gusto, los debes pedir a la carta, atienden todos y nadie, tardaron 1 hora, mal hechos y solo te dicen que si quieres te los vuelven a hacer. Una pena perder tu tiempo así y al final no poder desayunar bien. Por todo lo demás el hotel muy bueno y recomendable

10

Vivi

Dec 8, 2025

·

Stayed 1 night

Vi havde et skønt ophold, værelset var mega fint, personalet ydede god service og maden var super lækker.

Vi havde et skønt ophold, værelset var mega fint, personalet ydede god service og maden var super lækker.

8

Heidi

Jan 30, 2026

·

Stayed 1 night

Værelset var mega stort 6,5 x 6,5 meter, og der var et kæmpe badeværelse. Alt inventar var lækkert. Servicen var i top. Morgenmaden var ikke for god. Kedeligt brød og det varme mad var stegt for længe

Værelset var mega stort 6,5 x 6,5 meter, og der var et kæmpe badeværelse. Alt inventar var lækkert. Servicen var i top. Morgenmaden var ikke for god. Kedeligt brød og det varme mad var stegt for længe

8

Maria Elisabeth

Aug 30, 2022

·

Stayed 1 night

Alles sehr edel eingerichtet, aber sehr dunkel und niedrige Decken - das erdrückt mich. Das Frühstück war-wie in vielen Hotels- viel zu teuer. Ich frühstücke sehr wenig - also bin ich in das angrenzende Grand Café Roncalli gegangen. Das war sehr gut!

Alles sehr edel eingerichtet, aber sehr dunkel und niedrige Decken - das erdrückt mich. Das Frühstück war-wie in vielen Hotels- viel zu teuer. Ich frühstücke sehr wenig - also bin ich in das angrenzende Grand Café Roncalli gegangen. Das war sehr gut!

2

Abdel Hamid

Jul 21, 2022

·

Stayed 1 night

Don’t stay here during the summer this hotel does not have air-conditioning at all I kept on turning the air conditioner in the room down nothing was happening until an employee told me the next morning that this hotel doesn’t have air-conditioning. Their computer during checkout would break down and we had to wait extra long for them to type in all our information all over again. Three check out their printer wouldn’t work so they couldn’t print out any bill for us. At breakfast everybody was sweating because it was so hot. They blamed the situation on the old building however it is easy to install a retrofit air conditioning to the venting system in a supposed five star hotel

Don’t stay here during the summer this hotel does not have air-conditioning at all I kept on turning the air conditioner in the room down nothing was happening until an employee told me the next morning that this hotel doesn’t have air-conditioning. Their computer during checkout would break down and we had to wait extra long for them to type in all our information all over again. Three check out their printer wouldn’t work so they couldn’t print out any bill for us. At breakfast everybody was sweating because it was so hot. They blamed the situation on the old building however it is easy to install a retrofit air conditioning to the venting system in a supposed five star hotel

10

Murari

Sep 7, 2022

·

Stayed 4 nights

Great location in Hamburg. Highly recommend stay. Small issue with A/C which the staff accommodated for. Breakfast buffet had the basics no frills but very tasty and filling. Staff service was excellent.

Great location in Hamburg. Highly recommend stay. Small issue with A/C which the staff accommodated for. Breakfast buffet had the basics no frills but very tasty and filling. Staff service was excellent.

8

Jesper

May 16, 2022

·

Stayed 2 nights

Skønt hotel. Dog var baren på hotellet lukket dele af dagen. Bagage services var meget langsom. Ingen tog telefonen. Virkede til at hotellet var underbemandet. Måske ikke den mest venlige modtagelse/indcheckning

Skønt hotel. Dog var baren på hotellet lukket dele af dagen. Bagage services var meget langsom. Ingen tog telefonen. Virkede til at hotellet var underbemandet. Måske ikke den mest venlige modtagelse/indcheckning

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AI-generated summary based on recent guest reviews

10

jesus

2 weeks ago

·

Stayed 2 nights

We had a great… the staff provided excellent customer service.,, Patric at the concierge was amazing and professional., definitely he is seven stars ⭐️. Thank you🙏‼️

We had a great… the staff provided excellent customer service.,, Patric at the concierge was amazing and professional., definitely he is seven stars ⭐️. Thank you🙏‼️

10

Frances

3 weeks ago

·

Stayed 1 night

Staff were outstanding Breakfast excellent

Staff were outstanding Breakfast excellent

10

Selma

4 weeks ago

·

Stayed 3 nights

The location of the hotel is great, walking distance to almost everywhere and nice restaurants and shopping areas. Breakfast was wonderful, room is spacious and clean.

The location of the hotel is great, walking distance to almost everywhere and nice restaurants and shopping areas. Breakfast was wonderful, room is spacious and clean.

4

Mark

4 weeks ago

·

Stayed 2 nights

Room was not ready Wanted till 5.30 Say would be 10 minutes waited another 30 minutes Complained nothing heard back

Room was not ready Wanted till 5.30 Say would be 10 minutes waited another 30 minutes Complained nothing heard back

10

Halil

Aug 21, 2026

·

Stayed 1 night

Thanks for your hospitality, best place for Hamburg

Thanks for your hospitality, best place for Hamburg

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Conrad Hamburg

Is parking available at the hotel?

Valet parking is available at the hotel for a fee of EUR 49 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 46 for adults and EUR 23 for children.

Does the hotel allow pets?

Pets are allowed at the hotel for a fee of EUR 50 per pet per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features wheelchair-accessible facilities including a registration desk, public washrooms, meeting spaces, and a concierge desk. Elevators are available for easy access to different floors.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. It is approximately 2.1 miles from Reeperbahn and 6.3 miles from Volksparkstadion, with several attractions like Moenckebergstrasse and Hamburger Kunsthalle within walking distance.

Does the hotel have a swimming pool?

The hotel features an indoor pool, which is available for guests to enjoy.

What are the hotel’s policies regarding children?

One child aged 11 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of EUR 100 per night, and advance request or confirmation is required for availability.

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