ibis Lyon Est Meyzieu

It was advertised that the rooms would have tea/coffee making and free bottled water in the rooms, and there was nothing. When I complained I was told that they were unaware this was advertised. I was offered tap water and a tea from the bar just that night. The rooms were also cold. The heating is capped at 22 degrees and turns itself off at night, but at the same time there was only a medium duvet on the bed and no extra blankets in the room. It was very cold out that weekend and we were cold. I ended up using my coat as an extra blanket! There was no phone in the room to contact reception. This hotel is advertised as a 3 stars but it’s more like a hostel!

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Everything went smoothly. Goof value. Important thing for me was the excellent transport facilities for both the airport and Lyon itself--- great value and regular services.

We stayed for 2 nights and the AC did not work while outside temperature was >34 degrees celsius. Because we were staying on the ground floor we did not want to sleep with the window open. Avoid room 4. On the 2nd day the staff kindly proposed to relocate us but only if we could pack before 12, which was not possible for us because we had workshops to attend so we stayed in our hot room. On sunday at 9.45am there was barely anything left for breakfast while it closes at 10am, the reason was "the hotel is full".... you knew the hotel was full why did you not plan accordingly ? Not ok to leave us hungry (and angry). It s an industrial area and there is no decent food options. Deliveries are your best option. Positive: the rooms were clean and practical. 5min walk to tram and dance center. Staff was kind but often not helpful (although im not sure what was in their responsibility vs not, like the lack of food)