The Alder
From
$159
/ night
Select dates to see prices and availability
From
$159
/ night
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Satisfy your appetite at Dos Gato, one of the hotel's 7 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 7 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 101 guestrooms featuring LED televisions. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at The Alder at Resorts World Catskills in Monticello, you'll be a short 4-minute walk from Resorts World Catskills and within 4 minutes by car from Concord Monster Golf Course. This spa hotel is 16.2 mi (26 km) from Bethel Woods Center For The Arts and 1.8 mi (2.9 km) from The Kartrite Resort & Indoor Waterpark.
What's nearby
Resorts World Catskills(0.2 miles)
Concord Monster Golf Course(1 miles)
The Kartrite Resort & Indoor Waterpark(1.8 miles)
Neversink River(4.2 miles)
South Fallsburg Hebrew Association Synagogue(5.1 miles)
Sullivan County Dramatic Workshop - Rivoli Theatre(5.2 miles)
Crystal Run Healthcare Rock Hill(5.7 miles)
Lake Louise Marie(5.8 miles)
Monticello Casino and Raceway(6.1 miles)
Monticello Motor Club(6.4 miles)
Tarry Brae Golf Course(6.8 miles)
Sackett Lake(7.8 miles)
Mongaup River(8.5 miles)
Masten Lake(8.8 miles)
Hurleyville Performing Arts Centre(9.4 miles)
The nearest major airport is Stewart Intl. Airport (SWF)(37.4 miles)
Parking
Free Wi-Fi
Restaurant
Free Parking
24-Hour Front Desk
Parking (Limited)
Location
750 Resorts World Drive, Monticello, New York, United States of America
Resorts World Catskills (0.2 miles)
Concord Monster Golf Course (1 miles)
The Kartrite Resort & Indoor Waterpark (1.8 miles)
Neversink River (4.2 miles)
South Fallsburg Hebrew Association Synagogue (5.1 miles)
Sullivan County Dramatic Workshop - Rivoli Theatre (5.2 miles)
Room options
7
Standard Room
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingPrivate Bathroom
7
Room
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingPrivate Bathroom
Guest reviews of The Alder
8.3
Very good
Based on 266 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews of The Alder, guests praise the convenient location near the casino and Bethel Woods, generally clean rooms, and enjoyable on‑site activities, while noting inconsistent service and occasional maintenance problems.
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What guests think
Across reviews of The Alder, guests praise the convenient location near the casino and Bethel Woods, generally clean rooms, and enjoyable on‑site activities, while noting inconsistent service and occasional maintenance problems.
Several travelers reported room‑assignment mix‑ups, early check‑in fees, and surprise charges. Facilities offer variety, but some found bars or restaurants closed early, the pool and spa across at the main casino without a covered walkway, and occasional noise or Wi‑Fi problems. Overall, expect a convenient, activity‑focused stay with variable service and operations.
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AI-generated summary based on recent guest reviews
Facilities
Amenities are varied, with casino access, pools, bars, and restaurants appreciated; however, guests note occasional closures or crowding, a gym access problem, worn attractions, no covered walkway to the main complex, winter parking upkeep issues, and a one‑off elevator incident.
Related guest reviews
6
Harold
Jul 20, 2025
·
Stayed 1 night
Disappointed lack of food options. Only place open was the cantina. Check in was impersonal. Given no information on locations of on site amenities. Had to ask where the pool and hot tub were. Too far from where our room is. Above casino. Restaurants were closed. Cantina bar and food closed early at 11? For a resort in high season should be open and better food options.
Disappointed lack of food options. Only place open was the cantina. Check in was impersonal. Given no information on locations of on site amenities. Had to ask where the pool and hot tub were. Too far from where our room is. Above casino. Restaurants were closed. Cantina bar and food closed early at 11? For a resort in high season should be open and better food options.
10
melissa
Jan 2, 2025
·
Stayed 1 night
I had a great time celebrating New Year's, but there was an unfortunate incident with the elevator. We got stuck inside, and the alarm didn’t work. With the DJ blasting music in the lobby, no one could hear us. We had to pry open the doors ourselves to get out, which was definitely stressful. Despite that, the rest of the event was fun and memorable.
I had a great time celebrating New Year's, but there was an unfortunate incident with the elevator. We got stuck inside, and the alarm didn’t work. With the DJ blasting music in the lobby, no one could hear us. We had to pry open the doors ourselves to get out, which was definitely stressful. Despite that, the rest of the event was fun and memorable.
8
Jody
Oct 21, 2025
·
Stayed 1 night
Key didn’t work in the gym.
Key didn’t work in the gym.
6
Thomas
Aug 18, 2025
·
Stayed 2 nights
The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.
The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.
8
Precilla
Mar 23, 2025
·
Stayed 2 nights
It was raining and there wasn't any shelter area from the Alder to the casino floor, after leaving pool area I had to get back out in the cold to head back to the Alder(needs to join the building at leàst a covering to get from one side to the next).
It was raining and there wasn't any shelter area from the Alder to the casino floor, after leaving pool area I had to get back out in the cold to head back to the Alder(needs to join the building at leàst a covering to get from one side to the next).
10
Kurt
Oct 14, 2025
·
Stayed 1 night
The happy hour at the bar was very fun
The happy hour at the bar was very fun
2
Mirna
Jun 1, 2025
·
Stayed 1 night
I’m writing to express my deep disappointment with the experience my family and I recently had during our stay at your hotel. What was supposed to be a relaxing and enjoyable visit turned into a series of unacceptable inconveniences that I feel compelled to bring to your attention. To begin with, the first room we were assigned had a powerful and unpleasant stench coming from the air conditioning unit, making it impossible to stay in. Additionally, we had booked a room with a king bed and a pull-out couch to accommodate our son, but instead were given a room with two queen beds—an arrangement that did not meet our needs or match our reservation. After we raised these issues with the front desk, we were moved to a different room. While we appreciated the effort to accommodate us, the new room had its own serious issues. The pull-out couch, which our son was expected to sleep on, had visible dust and, shockingly, what appeared to be dried feces on the mattress—without even a sheet provided. This was not only unacceptable but completely unsanitary and distressing for any guest to encounter, let alone for a child. As if that weren’t enough, when we went to use the pool, we found that there were no towels available whatsoever. My wife was forced to walk
I’m writing to express my deep disappointment with the experience my family and I recently had during our stay at your hotel. What was supposed to be a relaxing and enjoyable visit turned into a series of unacceptable inconveniences that I feel compelled to bring to your attention. To begin with, the first room we were assigned had a powerful and unpleasant stench coming from the air conditioning unit, making it impossible to stay in. Additionally, we had booked a room with a king bed and a pull-out couch to accommodate our son, but instead were given a room with two queen beds—an arrangement that did not meet our needs or match our reservation. After we raised these issues with the front desk, we were moved to a different room. While we appreciated the effort to accommodate us, the new room had its own serious issues. The pull-out couch, which our son was expected to sleep on, had visible dust and, shockingly, what appeared to be dried feces on the mattress—without even a sheet provided. This was not only unacceptable but completely unsanitary and distressing for any guest to encounter, let alone for a child. As if that weren’t enough, when we went to use the pool, we found that there were no towels available whatsoever. My wife was forced to walk
6
jennifer
Jul 28, 2025
·
Stayed 1 night
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
8
John
Feb 22, 2025
·
Stayed 1 night
Room was great except for the very noisy heating/AC unit. The parking lot was not well plowed with ice patches in lots of spots. The walkways were a bit messy also. But overall, a great and fun place to stay. The restaurants at the main building are great.
Room was great except for the very noisy heating/AC unit. The parking lot was not well plowed with ice patches in lots of spots. The walkways were a bit messy also. But overall, a great and fun place to stay. The restaurants at the main building are great.
6
Michael
Jan 24, 2025
·
Stayed 1 night
My room was quiet and had a good night's sleep, however their towels stink from some chemical they use for washing them, which was somewhat strong smell. Also, I didn't want housekeeping service so I put 'do not disturb' on doorknob but they went in anyways and moved all my stuff around and gave me more smelly towels. Also, why cant there be a covered walkway from hotel to casino? Was 3 degrees and a snowstorm when I stayed there.
My room was quiet and had a good night's sleep, however their towels stink from some chemical they use for washing them, which was somewhat strong smell. Also, I didn't want housekeeping service so I put 'do not disturb' on doorknob but they went in anyways and moved all my stuff around and gave me more smelly towels. Also, why cant there be a covered walkway from hotel to casino? Was 3 degrees and a snowstorm when I stayed there.
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AI-generated summary based on recent guest reviews
Cleanliness
Many describe the property and rooms as clean, but housekeeping is inconsistent, with some rooms not serviced, leftover items, dirty bins or linens, odors, and a few more serious issues such as a stained/soiled sofa bed and a dead bug report.
Related guest reviews
6
Karen
Apr 25, 2025
·
Stayed 2 nights
Our 2 day stay was okay but housekeeping did not come in to clean room.
Our 2 day stay was okay but housekeeping did not come in to clean room.
2
Ralph
May 25, 2025
·
Stayed 2 nights
From check in to check out, all hotel staff seemed uninterested in speaking to any guests. I walked up and said hi! We are here to check in, the response i received was "photo id and credit card". I handed both items and to which the employee responded "stairs or elevator". Having never stayed there i had no idea what he was talking about. When i asked what he said "do you want stairs or elevator" so i just answered elevator. He never explained anything about the property, never told us where the pool or other accommodations were. He ended our conversation by saying "you smoke in our room we will charge you alot". Then we got to the room, there was a hole in the wall, scuff marks all over the wall, a mysterious white stain on the chair. The toilet seat was nearly falling off of the toilet, i fixed it myself so we didnt have to deal with the lobby staff again. There was also a surprise $200 hold on my card bringing the room to $930 for 2 nights. It still has not been refunded to me.
From check in to check out, all hotel staff seemed uninterested in speaking to any guests. I walked up and said hi! We are here to check in, the response i received was "photo id and credit card". I handed both items and to which the employee responded "stairs or elevator". Having never stayed there i had no idea what he was talking about. When i asked what he said "do you want stairs or elevator" so i just answered elevator. He never explained anything about the property, never told us where the pool or other accommodations were. He ended our conversation by saying "you smoke in our room we will charge you alot". Then we got to the room, there was a hole in the wall, scuff marks all over the wall, a mysterious white stain on the chair. The toilet seat was nearly falling off of the toilet, i fixed it myself so we didnt have to deal with the lobby staff again. There was also a surprise $200 hold on my card bringing the room to $930 for 2 nights. It still has not been refunded to me.
8
Oliver
Jan 3, 2025
·
Stayed 2 nights
On check in to my room, noticed 2 dead bed bugs on pillow. Staff was responsive to my request for a change of room. No additional cleanliness problems noted during stay. I would recommend The Alder for a stay.
On check in to my room, noticed 2 dead bed bugs on pillow. Staff was responsive to my request for a change of room. No additional cleanliness problems noted during stay. I would recommend The Alder for a stay.
10
inga
Sep 30, 2025
·
Stayed 3 nights
Clean
Clean
4
Abby
Jul 15, 2025
·
Stayed 2 nights
The rooms were not cleaned until after 5pm. Adternpaying too dollar, the rolms should hsve been cleaned by the afternoon
The rooms were not cleaned until after 5pm. Adternpaying too dollar, the rolms should hsve been cleaned by the afternoon
2
Mirna
Jun 1, 2025
·
Stayed 1 night
I’m writing to express my deep disappointment with the experience my family and I recently had during our stay at your hotel. What was supposed to be a relaxing and enjoyable visit turned into a series of unacceptable inconveniences that I feel compelled to bring to your attention. To begin with, the first room we were assigned had a powerful and unpleasant stench coming from the air conditioning unit, making it impossible to stay in. Additionally, we had booked a room with a king bed and a pull-out couch to accommodate our son, but instead were given a room with two queen beds—an arrangement that did not meet our needs or match our reservation. After we raised these issues with the front desk, we were moved to a different room. While we appreciated the effort to accommodate us, the new room had its own serious issues. The pull-out couch, which our son was expected to sleep on, had visible dust and, shockingly, what appeared to be dried feces on the mattress—without even a sheet provided. This was not only unacceptable but completely unsanitary and distressing for any guest to encounter, let alone for a child. As if that weren’t enough, when we went to use the pool, we found that there were no towels available whatsoever. My wife was forced to walk
I’m writing to express my deep disappointment with the experience my family and I recently had during our stay at your hotel. What was supposed to be a relaxing and enjoyable visit turned into a series of unacceptable inconveniences that I feel compelled to bring to your attention. To begin with, the first room we were assigned had a powerful and unpleasant stench coming from the air conditioning unit, making it impossible to stay in. Additionally, we had booked a room with a king bed and a pull-out couch to accommodate our son, but instead were given a room with two queen beds—an arrangement that did not meet our needs or match our reservation. After we raised these issues with the front desk, we were moved to a different room. While we appreciated the effort to accommodate us, the new room had its own serious issues. The pull-out couch, which our son was expected to sleep on, had visible dust and, shockingly, what appeared to be dried feces on the mattress—without even a sheet provided. This was not only unacceptable but completely unsanitary and distressing for any guest to encounter, let alone for a child. As if that weren’t enough, when we went to use the pool, we found that there were no towels available whatsoever. My wife was forced to walk
6
jennifer
Jul 28, 2025
·
Stayed 1 night
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
6
Michael
Jan 24, 2025
·
Stayed 1 night
My room was quiet and had a good night's sleep, however their towels stink from some chemical they use for washing them, which was somewhat strong smell. Also, I didn't want housekeeping service so I put 'do not disturb' on doorknob but they went in anyways and moved all my stuff around and gave me more smelly towels. Also, why cant there be a covered walkway from hotel to casino? Was 3 degrees and a snowstorm when I stayed there.
My room was quiet and had a good night's sleep, however their towels stink from some chemical they use for washing them, which was somewhat strong smell. Also, I didn't want housekeeping service so I put 'do not disturb' on doorknob but they went in anyways and moved all my stuff around and gave me more smelly towels. Also, why cant there be a covered walkway from hotel to casino? Was 3 degrees and a snowstorm when I stayed there.
8
Tammy
May 20, 2025
·
Stayed 2 nights
Overall room appearance at first was great. But small details were overlooked. Wastebaskets in room/ bathroom were filthy. The bottom wall in bathroom by door was dirty. There wasn’t a hairdryer in the room. The bedframe for one of the beds was broken. This would’ve been discovered when housekeeping prepared the beds prior to our arrival.
Overall room appearance at first was great. But small details were overlooked. Wastebaskets in room/ bathroom were filthy. The bottom wall in bathroom by door was dirty. There wasn’t a hairdryer in the room. The bedframe for one of the beds was broken. This would’ve been discovered when housekeeping prepared the beds prior to our arrival.
8
Nathaniel
Apr 16, 2025
·
Stayed 1 night
The hotel was convenient for where I was working. And it was fairly clean other than the housekeeping must have forgot to remove it. Leftovers out of the fridge, other than that, the state was very decent
The hotel was convenient for where I was working. And it was fairly clean other than the housekeeping must have forgot to remove it. Leftovers out of the fridge, other than that, the state was very decent
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and sometimes spacious, but several reviews cite misassigned bed types, occasional noise from events or HVAC, and maintenance issues such as broken fixtures, missing items, musty odors, or worn sofa beds; Wi‑Fi was unreliable for one guest.
Related guest reviews
6
Ileanna
Sep 6, 2024
·
Stayed 1 night
The .ain grievance i had with the Adler was i booked a king room on July 10th for August 30th checkin and upon arrival was told that there we no king rooms available. I was also told by the concierge that rooms are not guaranteed and had i reserved via the hotel website wouldve seen the disclaimer. However I booked via hotels.com therefor no such disclaimer was present. I found this to be an admission of fraudulent practice. How can you advertise offerrings have them booked but then say nope we didn't have that. This is poor business practice.
The .ain grievance i had with the Adler was i booked a king room on July 10th for August 30th checkin and upon arrival was told that there we no king rooms available. I was also told by the concierge that rooms are not guaranteed and had i reserved via the hotel website wouldve seen the disclaimer. However I booked via hotels.com therefor no such disclaimer was present. I found this to be an admission of fraudulent practice. How can you advertise offerrings have them booked but then say nope we didn't have that. This is poor business practice.
6
Wilfredo
Jul 25, 2024
·
Stayed 1 night
I reserved a king size bed but when I checked in they told me they only had double beds available.
I reserved a king size bed but when I checked in they told me they only had double beds available.
8
Darcy
Jul 6, 2025
·
Stayed 3 nights
I wish I had known that the entirety of the lobby was going to be turned into a rave with heavy bass. I would have stayed elsewhere.
I wish I had known that the entirety of the lobby was going to be turned into a rave with heavy bass. I would have stayed elsewhere.
2
Steve
Oct 27, 2024
·
Stayed 1 night
We booked 2 beds but only one bed was offered at checked in
We booked 2 beds but only one bed was offered at checked in
2
Mark
Jun 28, 2025
·
Stayed 1 night
Arrival was around 5:30pm. The woman at the Front Desk was rude. My reservation was clearly a King bed. We received 2 Double beds. I asked for my reservation to be as booked and was told all Kings were booked. Yeah, one of them was mine! The beds were awful and the A/C was noisy as hell all night. The water pressure was down to a trickle at the vanity sink. I won't be back!
Arrival was around 5:30pm. The woman at the Front Desk was rude. My reservation was clearly a King bed. We received 2 Double beds. I asked for my reservation to be as booked and was told all Kings were booked. Yeah, one of them was mine! The beds were awful and the A/C was noisy as hell all night. The water pressure was down to a trickle at the vanity sink. I won't be back!
6
jennifer
Jul 28, 2025
·
Stayed 1 night
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
6
Yelena
Jul 13, 2025
·
Stayed 1 night
The property was nice. We checked in late and were assigned a room with a single king side bed. I told the clerk that the room I reserved should have had two queen beds. I was told it wasn’t available and they have no control over online reservations. We were two adults and a teenager so one bed would not have worked. We were told they should be pull out sofa. Thankfully there was one in a room but no linens were provided. The sofa mattress was stained as well. We had to wait for close to half hour for the linens to be delivered. All in all it’s a nice property but assignment of the incorrect room was annoying. Not sure if it’s Expedia’s fault or the hotel’s.
The property was nice. We checked in late and were assigned a room with a single king side bed. I told the clerk that the room I reserved should have had two queen beds. I was told it wasn’t available and they have no control over online reservations. We were two adults and a teenager so one bed would not have worked. We were told they should be pull out sofa. Thankfully there was one in a room but no linens were provided. The sofa mattress was stained as well. We had to wait for close to half hour for the linens to be delivered. All in all it’s a nice property but assignment of the incorrect room was annoying. Not sure if it’s Expedia’s fault or the hotel’s.
8
Dawn
Aug 22, 2024
·
Stayed 1 night
We were expecting way better for as expensive as this room was. We booked a king room but wound up with 2 full sizes beds. The chair next to the bed was broken as was the coffee maker. Mini fridge was so full of ice we couldnt use it. Needs to be defrosted and cleaned. Not impressed. Ive had better for much less.
We were expecting way better for as expensive as this room was. We booked a king room but wound up with 2 full sizes beds. The chair next to the bed was broken as was the coffee maker. Mini fridge was so full of ice we couldnt use it. Needs to be defrosted and cleaned. Not impressed. Ive had better for much less.
8
John
Feb 22, 2025
·
Stayed 1 night
Room was great except for the very noisy heating/AC unit. The parking lot was not well plowed with ice patches in lots of spots. The walkways were a bit messy also. But overall, a great and fun place to stay. The restaurants at the main building are great.
Room was great except for the very noisy heating/AC unit. The parking lot was not well plowed with ice patches in lots of spots. The walkways were a bit messy also. But overall, a great and fun place to stay. The restaurants at the main building are great.
4
Natalia
Aug 18, 2025
·
Stayed 1 night
need new matrass and better pillowes
need new matrass and better pillowes
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and accommodating, but consistency varies: some guests encountered rude or unhelpful front‑desk interactions, limited information at check‑in, long lines, early check‑in fees, and reservation or billing confusion.
Related guest reviews
10
Louis
Aug 2, 2025
·
Stayed 1 night
Staff was very friendly. Check in was easy.
Staff was very friendly. Check in was easy.
6
Harold
Jul 20, 2025
·
Stayed 1 night
Disappointed lack of food options. Only place open was the cantina. Check in was impersonal. Given no information on locations of on site amenities. Had to ask where the pool and hot tub were. Too far from where our room is. Above casino. Restaurants were closed. Cantina bar and food closed early at 11? For a resort in high season should be open and better food options.
Disappointed lack of food options. Only place open was the cantina. Check in was impersonal. Given no information on locations of on site amenities. Had to ask where the pool and hot tub were. Too far from where our room is. Above casino. Restaurants were closed. Cantina bar and food closed early at 11? For a resort in high season should be open and better food options.
10
kenneth
Aug 31, 2025
·
Stayed 5 nights
Had a great 5 night stay!Staff went above and beyond because my leg was in a cast.Will be back next year for sure
Had a great 5 night stay!Staff went above and beyond because my leg was in a cast.Will be back next year for sure
10
Kevin
Jun 11, 2025
·
Stayed 2 nights
Excellent staff
Excellent staff
2
Ralph
May 25, 2025
·
Stayed 2 nights
From check in to check out, all hotel staff seemed uninterested in speaking to any guests. I walked up and said hi! We are here to check in, the response i received was "photo id and credit card". I handed both items and to which the employee responded "stairs or elevator". Having never stayed there i had no idea what he was talking about. When i asked what he said "do you want stairs or elevator" so i just answered elevator. He never explained anything about the property, never told us where the pool or other accommodations were. He ended our conversation by saying "you smoke in our room we will charge you alot". Then we got to the room, there was a hole in the wall, scuff marks all over the wall, a mysterious white stain on the chair. The toilet seat was nearly falling off of the toilet, i fixed it myself so we didnt have to deal with the lobby staff again. There was also a surprise $200 hold on my card bringing the room to $930 for 2 nights. It still has not been refunded to me.
From check in to check out, all hotel staff seemed uninterested in speaking to any guests. I walked up and said hi! We are here to check in, the response i received was "photo id and credit card". I handed both items and to which the employee responded "stairs or elevator". Having never stayed there i had no idea what he was talking about. When i asked what he said "do you want stairs or elevator" so i just answered elevator. He never explained anything about the property, never told us where the pool or other accommodations were. He ended our conversation by saying "you smoke in our room we will charge you alot". Then we got to the room, there was a hole in the wall, scuff marks all over the wall, a mysterious white stain on the chair. The toilet seat was nearly falling off of the toilet, i fixed it myself so we didnt have to deal with the lobby staff again. There was also a surprise $200 hold on my card bringing the room to $930 for 2 nights. It still has not been refunded to me.
6
Thomas
Aug 18, 2025
·
Stayed 2 nights
The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.
The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.
10
Anthony
Sep 4, 2025
·
Stayed 1 night
Location and staff are exceptional
Location and staff are exceptional
6
Lisa
May 25, 2025
·
Stayed 1 night
We arrived at 2 pm and were told we could check in early but only for a price, so we waited until we could check in for free like everyone else did resulting in a huge wait and only one person working the desk . We are here on a holiday weekend and a sold out concert in town, it was a little disappointing to waste so much time just waiting to check in
We arrived at 2 pm and were told we could check in early but only for a price, so we waited until we could check in for free like everyone else did resulting in a huge wait and only one person working the desk . We are here on a holiday weekend and a sold out concert in town, it was a little disappointing to waste so much time just waiting to check in
10
Mordechai
Aug 22, 2025
·
Stayed 1 night
The staff and crew were very helpful.
The staff and crew were very helpful.
4
David
Aug 13, 2025
·
Stayed 4 nights
Does not offer complimentary breakfast like it stated. Also will not offer refund when cancellation was requested well within the timeframe. Everything at the property is over priced due to it being part of the casino. Random resort charges on CC statement with zero explanation when questioned. Front desk workers were nice but had zero knowledge on how to help guests with issues on their reservation. Could not locate 1 of the 2 rooms reserved and did not honor the original booked priced weeks ahead. Overall, would not stay there again for free.
Does not offer complimentary breakfast like it stated. Also will not offer refund when cancellation was requested well within the timeframe. Everything at the property is over priced due to it being part of the casino. Random resort charges on CC statement with zero explanation when questioned. Front desk workers were nice but had zero knowledge on how to help guests with issues on their reservation. Could not locate 1 of the 2 rooms reserved and did not honor the original booked priced weeks ahead. Overall, would not stay there again for free.
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AI-generated summary based on recent guest reviews
Location
Convenient to the casino and Bethel Woods, with easy access to trails; several note it is a short outdoor walk between buildings without cover.
Related guest reviews
10
Elizabeth
Sep 7, 2025
·
Stayed 1 night
Beautiful property. Food at the Mexican restaurant on site was excellent. Very nice facilities. Close to Bethel Woods — would stay again in a heartbeat for another concert.
Beautiful property. Food at the Mexican restaurant on site was excellent. Very nice facilities. Close to Bethel Woods — would stay again in a heartbeat for another concert.
10
Joan
Oct 1, 2024
·
Stayed 1 night
Property was clean and close to casino.
Property was clean and close to casino.
8
Precilla
Mar 23, 2025
·
Stayed 2 nights
It was raining and there wasn't any shelter area from the Alder to the casino floor, after leaving pool area I had to get back out in the cold to head back to the Alder(needs to join the building at leàst a covering to get from one side to the next).
It was raining and there wasn't any shelter area from the Alder to the casino floor, after leaving pool area I had to get back out in the cold to head back to the Alder(needs to join the building at leàst a covering to get from one side to the next).
8
Katiusca
Apr 13, 2025
·
Stayed 1 night
Quite area
Quite area
8
Sanjay
Oct 7, 2024
·
Stayed 1 night
Location and proximity to different trails
Location and proximity to different trails
10
Mona
Sep 16, 2024
·
Stayed 2 nights
Very nice place- clean, convenient location.
Very nice place- clean, convenient location.
10
Shaun
Apr 7, 2025
·
Stayed 1 night
I like the fact that this Hotel was a short walk from the Casino. The dining options were great.
I like the fact that this Hotel was a short walk from the Casino. The dining options were great.
6
Michael
Jan 24, 2025
·
Stayed 1 night
My room was quiet and had a good night's sleep, however their towels stink from some chemical they use for washing them, which was somewhat strong smell. Also, I didn't want housekeeping service so I put 'do not disturb' on doorknob but they went in anyways and moved all my stuff around and gave me more smelly towels. Also, why cant there be a covered walkway from hotel to casino? Was 3 degrees and a snowstorm when I stayed there.
My room was quiet and had a good night's sleep, however their towels stink from some chemical they use for washing them, which was somewhat strong smell. Also, I didn't want housekeeping service so I put 'do not disturb' on doorknob but they went in anyways and moved all my stuff around and gave me more smelly towels. Also, why cant there be a covered walkway from hotel to casino? Was 3 degrees and a snowstorm when I stayed there.
8
Jean
Oct 3, 2025
·
Stayed 2 nights
Rooms at the Adler were nice. The desk service was satisfactory nothing special. Location was convent to Bethel Woods and local hiking. We weren’t there for the Resort so can’t comment on that.
Rooms at the Adler were nice. The desk service was satisfactory nothing special. Location was convent to Bethel Woods and local hiking. We weren’t there for the Resort so can’t comment on that.
8
Jody
Jul 29, 2025
·
Stayed 1 night
Close to casino without the price. Totally worth the two minute walk outside. Nice staff mostly and decent clean rooms. Family friendly.
Close to casino without the price. Totally worth the two minute walk outside. Nice staff mostly and decent clean rooms. Family friendly.
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AI-generated summary based on recent guest reviews
Dining
Food experiences vary: some praise the Mexican restaurant, steakhouse, tacos, and overall options, while others found breakfast mediocre, prices high, venues closed or closing early, and the main bar crowded late.
Related guest reviews
8
Sherry
Jul 14, 2024
·
Stayed 1 night
I preferred this hotel to the main hotel because it was more of a boutique hotel but unfortunately they are understaffed. Our friends who are staying here as well never had their room made up. Someone from other hotel had to be called over to help with luggage. And although food was very good and waitstaff was so nice it took a very long time to be served dinner at the steakhouse.
I preferred this hotel to the main hotel because it was more of a boutique hotel but unfortunately they are understaffed. Our friends who are staying here as well never had their room made up. Someone from other hotel had to be called over to help with luggage. And although food was very good and waitstaff was so nice it took a very long time to be served dinner at the steakhouse.
6
Harold
Jul 20, 2025
·
Stayed 1 night
Disappointed lack of food options. Only place open was the cantina. Check in was impersonal. Given no information on locations of on site amenities. Had to ask where the pool and hot tub were. Too far from where our room is. Above casino. Restaurants were closed. Cantina bar and food closed early at 11? For a resort in high season should be open and better food options.
Disappointed lack of food options. Only place open was the cantina. Check in was impersonal. Given no information on locations of on site amenities. Had to ask where the pool and hot tub were. Too far from where our room is. Above casino. Restaurants were closed. Cantina bar and food closed early at 11? For a resort in high season should be open and better food options.
10
Elizabeth
Sep 7, 2025
·
Stayed 1 night
Beautiful property. Food at the Mexican restaurant on site was excellent. Very nice facilities. Close to Bethel Woods — would stay again in a heartbeat for another concert.
Beautiful property. Food at the Mexican restaurant on site was excellent. Very nice facilities. Close to Bethel Woods — would stay again in a heartbeat for another concert.
10
Cory
Sep 12, 2025
·
Stayed 1 night
Clean room. The breakfast at the 24/7 cafe wasn’t that bad but you can tell it wasn’t fresh food. The “hash browns” were just frozen potatoes. Other than that great experience.
Clean room. The breakfast at the 24/7 cafe wasn’t that bad but you can tell it wasn’t fresh food. The “hash browns” were just frozen potatoes. Other than that great experience.
6
Thomas
Aug 18, 2025
·
Stayed 2 nights
The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.
The stafaaf wer e quite rude and seemed bothered to have to wait on people. Check in staff person was unwelcoming. Only bar open after 10pm is the main bar in casino so its mobbed and hard to get drinks. Top golf suite is well worn and not maintained as it should be. Juat diaappointed, not at all what I expected foe the noney.
10
Jacinta
Oct 30, 2024
·
Stayed 1 night
We stopped for the night while traveling through the Catskills. The rooms were very clean with comfortable beds and walk-in showers. The pool is in the main casino - we did not go in but it looked fabulous and we will return when we have more time. We really enjoyed our dinner at Cellaio.
We stopped for the night while traveling through the Catskills. The rooms were very clean with comfortable beds and walk-in showers. The pool is in the main casino - we did not go in but it looked fabulous and we will return when we have more time. We really enjoyed our dinner at Cellaio.
6
jennifer
Jul 28, 2025
·
Stayed 1 night
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
Room sink had toothpaste cap in the drain. The lotion had been used by a previous guest. Room smelled musty. Bed was comfortable. Dining was expensive for quality of food. There is not much to do: gamble, eat, golf. The pools were nice. The spa was too pricey to invest.
10
Shaun
Apr 7, 2025
·
Stayed 1 night
I like the fact that this Hotel was a short walk from the Casino. The dining options were great.
I like the fact that this Hotel was a short walk from the Casino. The dining options were great.
10
Donata
Nov 26, 2024
·
Stayed 1 night
Classy, clean, great food options.
Classy, clean, great food options.
8
Margaret
Oct 20, 2024
·
Stayed 1 night
Everyone was really nice. Tacos by the bar were great - very nice surprise. Long wait for breakfast in the casino and just ok. Room was clean and quiet.
Everyone was really nice. Tacos by the bar were great - very nice surprise. Long wait for breakfast in the casino and just ok. Room was clean and quiet.
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AI-generated summary based on recent guest reviews
10
Andrea
2 weeks ago
·
Stayed 1 night
The room was good. The only issue i had was the Radiator/ACmaking a constant clicking sound . I wanted to change the room but they were sold out that night, so I had to make it work ..
The room was good. The only issue i had was the Radiator/ACmaking a constant clicking sound . I wanted to change the room but they were sold out that night, so I had to make it work ..
10
David
3 weeks ago
·
Stayed 1 night
Excellent stay. Convenient location.
Excellent stay. Convenient location.
8
Rochelle
3 weeks ago
·
Stayed 1 night
Generally fine and a relatively convenient trip to the Bethel Arts Center. Clean, but there was some mold in the shower and room had a moldy smell.
Generally fine and a relatively convenient trip to the Bethel Arts Center. Clean, but there was some mold in the shower and room had a moldy smell.
8
Vanessa
3 weeks ago
·
Stayed 2 nights
Room was very clean and the staff was friendly. The bar at the Alder closed too early. Everything has an automatic gratuity added to it. I am not a fan, as they are not really up front with that.
Room was very clean and the staff was friendly. The bar at the Alder closed too early. Everything has an automatic gratuity added to it. I am not a fan, as they are not really up front with that.
4
STEPHANIE
5 weeks ago
·
Stayed 1 night
Very outdated the room had a weird smell. Bathroom did have mold. We only stayed one night but wouldn't stay there again.
Very outdated the room had a weird smell. Bathroom did have mold. We only stayed one night but wouldn't stay there again.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 10:30
FAQs about The Alder
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee, approximately USD 15 to 50 for adults and children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 10:30 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The property is located a short 4-minute walk from Resorts World Catskills and within 4 minutes by car from Concord Monster Golf Course. It is 16.2 miles from Bethel Woods Center For The Arts and 1.8 miles from The Kartrite Resort & Indoor Waterpark.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: 283.45051821899415USD
- 2026-09-21: 182.34887891082764USD
- 2026-09-22: 185.57703238067626USD
- 2026-09-23: 563.1982462158203USD
- 2026-09-24: NO DATA
- 2026-09-25: 563.2867698760986USD
- 2026-09-26: NO DATA
- 2026-09-27: 563.1982462158203USD
- 2026-09-28: 184.95820750579833USD
- 2026-09-29: 190.55612920227048USD
- 2026-09-30: 153.87168967437742USD
- 2026-10-01: 162.78839036865233USD
- 2026-10-02: 231.20283451690673USD
- 2026-10-03: 466.6826895050049USD
- 2026-10-04: 470.5774503082275USD
- 2026-10-05: 456.41317422790524USD
- 2026-10-06: 286.09048153533934USD
- 2026-10-07: 280.4399956314087USD
- 2026-10-08: 280.06570554504395USD
- 2026-10-09: 281.58281611785884USD
- 2026-10-10: 277.5980603469848USD
- 2026-10-11: 299.6352146026611USD
- 2026-10-12: 279.5939063140869USD
- 2026-10-13: NO DATA
- 2026-10-14: 297.22678952636716USD
- 2026-10-15: 297.22678952636716USD
- 2026-10-16: 281.8659026626587USD
- 2026-10-17: 281.58281611785884USD
- 2026-10-18: 993.0060144348143USD
- 2026-10-19: 868.2599576904296USD
- 2026-10-20: 973.2499996520995USD
- 2026-10-21: 203.25748786468503USD
- 2026-10-22: 159.00275152893065USD
- 2026-10-23: 272.99353386077877USD
- 2026-10-24: 323.1318882568359USD
- 2026-10-25: 198.89935281677245USD
- 2026-10-26: 192.87998913574216USD
- 2026-10-27: 221.7451831451416USD
- 2026-10-28: 223.20247806701659USD
- 2026-10-29: 218.1019283248901USD
- 2026-10-30: 272.99353386077877USD
- 2026-10-31: 315.4742938781738USD
- 2026-11-01: 180.47648263854978USD
- 2026-11-02: 180.47648263854978USD
- 2026-11-03: 174.1299982849121USD
- 2026-11-04: 180.47648263854978USD
- 2026-11-05: 180.47648263854978USD
- 2026-11-06: 271.1790440429687USD
- 2026-11-07: 322.79173600463866USD
- 2026-11-08: 143.85235795516968USD
- 2026-11-09: 167.65999417419434USD
- 2026-11-10: 191.57767192382812USD
- 2026-11-11: 180.47648263854978USD
- 2026-11-12: 180.47648263854978USD
- 2026-11-13: 272.99353386077877USD
- 2026-11-14: 322.79173600463866USD
- 2026-11-15: 174.1299982849121USD
- 2026-11-16: 180.47648263854978USD
- 2026-11-17: 180.47648263854978USD
- 2026-11-18: 180.47648263854978USD
- 2026-11-19: 180.47648263854978USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Fee for cooked-to-order breakfast: approximately USD 15 to 50 for adults, and USD 15 to 50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Free Wi-Fi
Restaurant
Free Parking
24-Hour Front Desk
Parking (Limited)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Services
24-Hour Front Desk
General
Restaurant
Internet
Free Wi-Fi