Name: Holiday Inn Express & Suites - Kokomo South by IHG
Address: 5101 Cartwright Drive, Kokomo, Indiana, United States of America, Kokomo, Indiana, US
Price range: $94–$220 per night
Rating: 8.67

What guests think

Across recent reviews, Holiday Inn Express & Suites - Kokomo South by IHG is frequently praised for friendly staff, clean and comfortable rooms, and a satisfying breakfast, though a subset of guests reported housekeeping lapses.

Some reviews also describe rude interactions or reservation and check-in difficulties. Facilities and maintenance feedback is uneven, with reports of a closed pool, repair areas, and a business center that did not clear user data. Noise from thin walls or HVAC and occasional room issues like faulty locks or fans affected some stays. Overall, expect a practical stay with solid basics and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: one stay found the pool closed for repairs, others noted strong pool chemicals, repair areas in the lobby/elevator, and a business center that didn’t clear user data. Some guests enjoyed the pool or described the property as newer.

Related guest reviews

10

Virginia

Mar 24, 2024

·

Stayed 2 nights

The staff was the friendliest staff i have ever had at a hotel. Property was very well maintained and clean. Breakfast was awesome.. The inly thing i would change is earlier pool hour and later pool hours.

10

Donald

Sep 23, 2023

·

Stayed 1 night

Just checked in. Place seems like new. I have high hopes for a good breakfast tomorrow. :)

8

JENNY

Apr 16, 2023

·

White floors were unique and gave it a clean inviting feeling but I could see that they had to work constantly to keep the floors white and clean. The pool seemed to have a very strong smell of chemicals. That could be due to Covid measures or just over-doing it on the chemicals. The staff was very friendly and helpful. I liked this very much. They got the items that I requested right away.

10

Robert

Dec 18, 2023

·

Stayed 1 night

Nice newer hotel.

6

Jason

Oct 12, 2025

·

Stayed 1 night

Breakfast wasn't until 7:30, which eliminates that as an option for many travelers. The walls/floors must not be insulated b/c you can hear everything at all hours. I thought the room above was having a party but nope, was just walking around the room sounding like the T-rex intro scene from Jurassic Park. The business center, apparently, doesn't utilize sessions and instead has multipe user(s) saved information instead of clearing information after every use. Decided to not use it. How in the world are there no coffee makers in room? Would be fine for most. Not ideal for a routine traveler that wants simple things like 6-630 breakfast, coffee, etc.

6

DEREK

Mar 24, 2024

·

Stayed 4 nights

Business stop over Last day no WiFi Bathroom floor VERY SLIPPY 7/10

4

Nancy

Aug 25, 2023

·

Stayed 1 night

Took an extremely long time to check in - he ” (oh , you are Hotels .com ) long nailsthat were very dirty underneath - ZERO in the friendliness scale and I was the only person there . Notes all over hotel : don’t put towels here ( but no place to put them ).THIS IS NOT GARBAGE ! Silly torn up notes and all over breakfast geez . Peeling in bathroom ceiling Dark fuzzy tiles in common areas . Looks great when you pull up and walk about - just don’t look too closely

10

Kay

Oct 12, 2025

·

Stayed 1 night

The kids enjoyed the pool and we all enjoyed the stay.

8

Melanie

Jun 22, 2025

·

Stayed 2 nights

The property is a bit aged and there is an elevator and part of the lobby roped off for repair. There wasn't any hot water for tea. There were some oranges at breakfast that were actually moldy. But when I asked for something else, they did bring some out. There are several stains and the like around. The area in the shower under the soap dispensers had a soap build up on it that caused me to slip and almost fall. Ok, so that's all the negative. On a positive note, the bed was comfortable and things were generally clean. The staff were helpful and friendly. It was quiet. Breakfast was ok. I always ask for a milk alternative for those of us who can't have dairy, which eliminates pancakes, pastries, omelettes, scrambled eggs, etc etc. There are small cartons of milk available, (at this hotel) and there are small cartons of almond milk made, but hotels never provide it.

8

Janette

Nov 24, 2025

·

Stayed 2 nights

The pool was closed for repairs. Tracy helped us find another hotel with a pool and very clean rooms. Thank you, Tracy!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise for very clean rooms and well-maintained spaces, but several reviews cite issues such as dirty bathrooms, odors, mildew in hallways, stained curtains, and an isolated bedbug report.

Related guest reviews

10

Daya

Aug 18, 2025

·

Stayed 1 night

Very clean property and breakfast was equally good

6

Cadie

Nov 27, 2025

·

Stayed 1 night

Overall it served its purpose to allow us some sleep on our big road trip. Room was decent except the bathroom was pretty dirty. Hairs all over and eyes of things hadn’t been touched. A lot of stains of stuff. Front desk was super friendly and helpful. Need a little extra help in the housekeeping department.

6

Jacob

Oct 28, 2025

·

Stayed 1 night

Had to be reassigned rooms due to security issue (door open). Issues with room/bathroom being dirty.

10

Nicole

Sep 16, 2025

·

Stayed 2 nights

Clean hotel very comfortable beds. Excellent service from front desk to breakfast staff

10

Emerson

Jul 18, 2023

·

Stayed 1 night

The hotel was very fresh and clean.

2

Lanessa

Oct 6, 2025

·

Stayed 1 night

Bedbugs

10

Kathleen

Mar 24, 2023

·

Stayed 1 night

Super friendly staff, very clean and wonderful breakfast.

6

Amanda

Sep 16, 2025

·

Stayed 1 night

Mildew smell in hallway. Front desk employee kinda rude, acted like it was inconvenience to check me in, didnt say anything about when breakfast was or where elevator located.

6

Stacey

Jun 14, 2023

·

Stayed 1 night

I was locked out of my room. Staff made new keys and still couldn’t get into my room. Staff finally got me and my son in. Staff said that maintenance would fix it in the morning. When we got up for breakfast we were locked out again and my son had a baseball game to get to. We were almost late because we couldn’t get into our room. It was just an inconvenience. He left with a friend, good thing he left his bat bag in the. Car overnight. I finally got into my room a 1/2 hour later. Also, when we first got into the room there was a dust rag left in the room. Shower curtain had stains all over it. Needs to be cleaned a bit better.

10

Manuel

Aug 17, 2025

·

Stayed 1 night

This property is well maintained and very clean. KUDOS to the person/s responsible who make this happen. I stay at this hotel frequently and appreciate everything about it. A big thank you!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with good beds and some spacious layouts, but several guests reported thin walls, hallway noise, loud HVAC, and minor maintenance problems like faulty locks or bathroom fans.

Related guest reviews

8

Julie

Sep 16, 2023

·

Stayed 1 night

Check in was fast, room was nice and roomy. I stayed on the 2nd floor and we could hear running and noise from the 3rd floor or in the room above us. Could hear talking in the next room. At 2am we could hear people outside talking and laughing for about an hour. So, I would say thin walls. Overall stay was ok.

10

Richard

Jul 13, 2025

·

Stayed 2 nights

I thought the property was overall very clean and the rooms seemed a little more spacious

6

Jason

Oct 12, 2025

·

Stayed 1 night

Breakfast wasn't until 7:30, which eliminates that as an option for many travelers. The walls/floors must not be insulated b/c you can hear everything at all hours. I thought the room above was having a party but nope, was just walking around the room sounding like the T-rex intro scene from Jurassic Park. The business center, apparently, doesn't utilize sessions and instead has multipe user(s) saved information instead of clearing information after every use. Decided to not use it. How in the world are there no coffee makers in room? Would be fine for most. Not ideal for a routine traveler that wants simple things like 6-630 breakfast, coffee, etc.

10

Sheila

Aug 22, 2025

·

Stayed 2 nights

Comfortable beds, very nice breakfast buffet, very kind and helpful staff and workers, we had a very memorable time

8

Jamie

Oct 28, 2025

·

Stayed 2 nights

The room was clean, bed was comfortable and the staff was nice

10

Anthony

Sep 6, 2025

·

Stayed 2 nights

Nice rooms and great breakfast

6

Ralph

Oct 17, 2023

·

Stayed 1 night

Noisy, by elevator, doors slamming, Room clean beds are nice

4

Ryan

Jun 6, 2023

·

Stayed 1 night

Traveled 14 hours. Asked for a quiet room away from ice machine and elevator. Instead received a room with a violently loud air conditioner. Rattled and shook. Did not sleep. Informed front desk. She said she would let maintenance know. Horrible night stay

10

Cheryl

Jun 2, 2025

·

Stayed 3 nights

The fan in the bathroom didn't work. Very nice stay.

10

karen

Aug 19, 2025

·

Stayed 1 night

Big breakfast area with several selections! Beds comfortable and very nice and professional staff.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and attentive, though a few guests experienced rude interactions, long or problematic check-ins, or reservation and billing issues.

Related guest reviews

10

Linda

May 7, 2024

·

Stayed 2 nights

Service of all personnel was outstanding.

2

Johnathon

Jan 1, 2025

·

Stayed 1 night

Horrible as I only used the room for 3-4 hours. When I got there I guess I made reservation for the next day didn’t mean too.i asked if he could switch it over to that day , he said ya he can but I have to pay again and the other transaction id get my money back for just don’t show up. I never got my money so I paid double for a room for 3-4 hours.

10

Jade

May 24, 2025

·

Stayed 1 night

The person working at the front desk was the nicest person I have ever encountered at a hotel! Amazing!

2

Harry

Sep 20, 2024

·

Stayed 2 nights

I made a reservation for a friend to stay at your property and I had what i thought was a valid reservation and it turns out that you did not honor it....yet you charged me for it....when I applied for a refund it was denied....I am sadden that these folks do not even honor reservations and placed my friends in an awkward position....

10

Kodi

Jul 26, 2024

·

Stayed 2 nights

Super clean and very friendly staff!

10

jamie

Jul 5, 2023

·

Stayed 1 night

The service was excellent. The staff went above and beyond to help us and make the stay great

10

Leslie

Jul 1, 2024

·

Stayed 2 nights

Staff were amazing. Really appreciated how attentive and polite they all were.

6

Amanda

Sep 16, 2025

·

Stayed 1 night

Mildew smell in hallway. Front desk employee kinda rude, acted like it was inconvenience to check me in, didnt say anything about when breakfast was or where elevator located.

10

Casey

Jan 25, 2024

·

Stayed 1 night

Everyone at the front desk was SUPER nice and welcoming. I would definitely stay there again the next time I'm in Kokomo.

10

Laura

May 13, 2024

·

Stayed 1 night

The best staff! I left La Quinta after spending 2 nights in a dark, cigarette-smoke smelling room and fled to Holiday Inn. Too bad only had one night left. From the onset, the staff was so nice and welcoming. The room was fresh clean, cool, the tv worked, the staff perfect! A total upgrade. I'll stay here next time I'm in town. Thanks everyone!

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Location

Not enough information in reviews.

Related guest reviews

8

Barbara

Jan 8, 2024

·

Stayed 1 night

Overnight stay on New Year’s Eve, went to a party in town and did not want to be out on the roads, and did not want to drive back home which was over an hour away. Very nice room and comfortable beds. Did not use any other part of hotel. One thing, it is hard to find because there is no sign on the main road, so if you are just looking for a hotel you aren’t going to see this one, it is tucked on a back street.

10

Liliana

Jan 10, 2024

·

Stayed 1 night

Great property, great location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and taste, though some guests found items cold, noted a later start time, or encountered small quality gaps like moldy fruit or a broken pancake maker.

Related guest reviews

10

Daya

Aug 18, 2025

·

Stayed 1 night

Very clean property and breakfast was equally good

10

Sheila

Aug 22, 2025

·

Stayed 2 nights

Comfortable beds, very nice breakfast buffet, very kind and helpful staff and workers, we had a very memorable time

10

Murphy

Oct 22, 2023

·

Stayed 1 night

Overall good stay. Staff was friendly and helpful, only disappointing thing was the pancake maker was broken.

10

Anthony

Sep 6, 2025

·

Stayed 2 nights

Nice rooms and great breakfast

8

Rose

May 28, 2025

·

Stayed 1 night

Everything was great, except the food was cold on the breakfast buffet

10

Ervin

Jun 3, 2025

·

Stayed 3 nights

Very clean very friendly breakfast was amazing every morning !!!

10

Heather

Mar 17, 2025

·

Stayed 2 nights

The breakfast was amazing with a variety of options and the rooms were clean and comfortable!

8

Melanie

Jun 22, 2025

·

Stayed 2 nights

The property is a bit aged and there is an elevator and part of the lobby roped off for repair. There wasn't any hot water for tea. There were some oranges at breakfast that were actually moldy. But when I asked for something else, they did bring some out. There are several stains and the like around. The area in the shower under the soap dispensers had a soap build up on it that caused me to slip and almost fall. Ok, so that's all the negative. On a positive note, the bed was comfortable and things were generally clean. The staff were helpful and friendly. It was quiet. Breakfast was ok. I always ask for a milk alternative for those of us who can't have dairy, which eliminates pancakes, pastries, omelettes, scrambled eggs, etc etc. There are small cartons of milk available, (at this hotel) and there are small cartons of almond milk made, but hotels never provide it.

10

Patrick

Oct 31, 2025

·

Stayed 2 nights

The room was cleaned well and staff was very friendly. The breakfast preparation was excellent. It was a winner for us while in town for a wedding.

10

karen

Aug 19, 2025

·

Stayed 1 night

Big breakfast area with several selections! Beds comfortable and very nice and professional staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$88
February	$93
March	$95
April	$115
May	$125
June	$153
July	$160
August	$124
September	$117
October	$112
November	$99
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $145	18 $210	19 $220
20 $96	21 $105	22 $179	23 $156	24 $124	25	26
27 $97	28 $106	29 $104	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $159	3 $159
4 $111	5 $97	6 $102	7 $102	8 $102	9 $158	10 $156
11 $111	12 $102	13 $103	14 $100	15 $99	16 $204	17 $146
18 $105	19 $101	20 $116	21	22	23	24
25 $121	26 $94	27 $104	28 $101	29 $100	30 $150	31 $141

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Roll-In Shower (Communications Accessible)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Standard Room

Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Kokomo South by IHG

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Prices for upcoming dates