Name: Hotel Cristal Setúbal
Address: Rua Prof Augusto Gomes,3, São Sebastião, Setubal, Portugal, Setubal, Setúbal District, PT
Price range: $101–$213 per night
Rating: 8.73

What guests think

Travellers describe Hotel Cristal Setúbal as a modern, clean base with comfortable rooms and beds, generally good breakfast, and many mentions of friendly, helpful staff, making it a solid choice for short stays and sightseeing stopovers.

The location is noncentral in a residential or industrial area, about a 15–20 minute walk to the old town, with a lively market next door on some evenings. Parking is a recurring pain point: the underground garage is narrow and steep, best for small cars, and street parking can be limited. Service and dining can be inconsistent, with occasional unresponsive front desk, slow fixes, or underwhelming meals; expect a practical, good-value stay rather than a luxury experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar are available. Parking is a recurring issue: the underground garage is very narrow and steep, best for small cars, and street parking can be limited, though some guests found free spaces nearby.

Related guest reviews

8

Michael

May 3, 2025

·

Stayed 5 nights

Das Gesamtpaket war stimmig. Das Frühstück ausgezeichnet. Die Einfahrt in die Tiefgarage war auch mit eiem Kleinwagen der blanke Horror

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8

Salvatore

Dec 21, 2024

·

Stayed 1 night

Hotel di buon livello appena ristrutturato, buona colazione, menu della cena un po' limitato anche perche' in questo periodo non c'erano molti clienti. Possibilita' di parcheggio gratuito sia esterno che in garage.

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8

Robyn

Sep 29, 2024

·

Stayed 1 night

The parking garage access is not easy The breakfast buffet is ok The market next door is great (we were there a saturday night and its a huge party in there wow.

10

Rachel

Aug 13, 2025

·

Stayed 3 nights

Good hotel if you are coming and going a lot to do sightseeing. There is lots of free parking nearby and a car park but this is a very small area so difficult to manoeuvre if in a big car. The breakfast options were good and many. I’d stay again if in Setúbal.

8

Adam

Jun 10, 2024

·

Stayed 2 nights

We enjoyed our stay at this hotel. The room was nice and clean and had one of the most comfortable beds I've stayed in at a hotel. The breakfast was very nice and had a lot of choice. Parking is underground and free but not for the faint of heart or anyone with a bigger car as its very narrow. We parked in the street one day but it was fine. My only negative is that we didn't find the staff very attentive. They would usually only speak when spoken to first and didn't seem to want to help with any issues that arose. We decided to have a cocktail at the bar but they tasted terrible and when we went to pay there was no one to be seen even though there were about six people waiting.

10

Pierre

May 28, 2024

·

Stayed 1 night

Limited parking options in the street. Interior parking garage can only accommodate very small cars. Hotel located within a residential area with limited options around the hotel in terms of restaurants.

10

Alexander

Sep 26, 2025

·

Stayed 1 night

Das Frühstück war gut, es gab frisches Obst und lecker Brot, enge Garage kann zur Herausforderung werden.

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10

Omani

May 20, 2025

·

Stayed 2 nights

The staff were always available and helpful. The hotel is clean and we enjoyed our stay. It is nice to have breakfast downstairs and dinner downstairs as an option, thank you so much. My one comment or suggestions. could you have a staff person park the car in your parking garage. There is so many parking spaces in your hotel but difficult to get into due to the width of the driveway. I had to park two blocks away one night, which the area is safe but it would be nice to have your car when you want the car in front or in the garage. I would recommend this hotel and would stay again.

8

Jing

Nov 16, 2025

·

Stayed 7 nights

Clean and modern hotel. Good buffet style breakfast. Location is not close to old town. It takes 20 minutes of walking down the hill to old town or you can drive. No free parking in old town. Around the hotel there are a couple of restaurants but they either are open late for dinner or not open at all. However, there is a market next to the hotel. During the morning it sells local produces and in the evening there are a couple of food stands and bar inside the market that you get local food and drink. Saturday night we even saw flamenco dancing. Hotel has underground parking but it is narrow and steep. Luckily given the time of the year we were able to find free street parking.

8

iris

Sep 6, 2024

·

Stayed 1 night

The hotel itself is OK however if you’re coming with a medium car don’t tempt to park at the garage. We scratched the car, if you have not a big car just really small car can park there or amazing driver. We ate dinner which was not amazing. The room was fine. I was itching all night and felt it wasn’t clean, although there was no evidence.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and public areas, with housekeeping keeping things neat. A few isolated concerns appeared, but overall cleanliness sentiment is strongly positive.

Related guest reviews

8

Lai King

Oct 12, 2025

·

Stayed 1 night

A basic room, clean & neat. Breakfast buffet is also good.

10

Estelle

Dec 27, 2023

·

Stayed 1 night

Great location for our needs, walking distance into the hub of town. Rooms are clean and beds super comfy. Breakfast was great, lots of choices.

10

Eve

Jan 31, 2023

·

Stayed 1 night

L’hôtel est très propre et tranquille. Par contre, le secteur n’est pas très rassurant.

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4

Florence

Jul 10, 2024

·

Stayed 1 night

L’accueil a été plutôt agréable avec une personne parlant français L’hôtel est propre mais les prestations ne sont pas à la hauteur d’un 4 étoiles Grosse insatisfaction sur le parking… rien n’est précisé dans l’annonce que le parking n’est pas accessible aux voitures moyennes !( Ford puma). Nous sommes prévenus par l’accueil mais n’ayant pas de places dans la rue nous mettons notre voiture en sous sol et évidement en la sortant le matin nous l’abîmons. Je trouve inacceptable au vu de la qualité d’un 4 étoiles

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8

frank

Jul 30, 2024

·

Stayed 6 nights

The room was clean and well kept. Breakfast was great. Service was very good. They gave us a late check out with a 😊. However the balcony could have been better furnished. It was big, but instead of only two sunbeds, it would have been great with a table and a couple of chairs as well. The same goes for the room. Instead of only one chair, there was plenty of space for a table and one more chair. The location of the hotel is avarage, but everything can be reached with an Uber in about 10-15 minutes. All in all a good stay and a nice hotel.

8

William

Feb 4, 2024

·

Stayed 1 night

Hotel Cristal close to the docks. Very clean and welcoming staff. Not the prettiest of areas, but good stay for reasonable price for stopover.

10

Omani

May 20, 2025

·

Stayed 2 nights

The staff were always available and helpful. The hotel is clean and we enjoyed our stay. It is nice to have breakfast downstairs and dinner downstairs as an option, thank you so much. My one comment or suggestions. could you have a staff person park the car in your parking garage. There is so many parking spaces in your hotel but difficult to get into due to the width of the driveway. I had to park two blocks away one night, which the area is safe but it would be nice to have your car when you want the car in front or in the garage. I would recommend this hotel and would stay again.

8

Jing

Nov 16, 2025

·

Stayed 7 nights

Clean and modern hotel. Good buffet style breakfast. Location is not close to old town. It takes 20 minutes of walking down the hill to old town or you can drive. No free parking in old town. Around the hotel there are a couple of restaurants but they either are open late for dinner or not open at all. However, there is a market next to the hotel. During the morning it sells local produces and in the evening there are a couple of food stands and bar inside the market that you get local food and drink. Saturday night we even saw flamenco dancing. Hotel has underground parking but it is narrow and steep. Luckily given the time of the year we were able to find free street parking.

8

iris

Sep 6, 2024

·

Stayed 1 night

The hotel itself is OK however if you’re coming with a medium car don’t tempt to park at the garage. We scratched the car, if you have not a big car just really small car can park there or amazing driver. We ate dinner which was not amazing. The room was fine. I was itching all night and felt it wasn’t clean, although there was no evidence.

10

Peter

Oct 16, 2022

·

Stayed 1 night

Prachtig hotel! Zeer modern, schoon en luxe. Heerlijke bedden en een groot prive balkon. Fijn personeel en goed eten

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with many praising very comfy beds and, in some cases, large terraces and views. Drawbacks include under-furnished balconies, occasional morning noise in sea-facing rooms, and a few comments about older showers.

Related guest reviews

8

PASCAL

Feb 13, 2022

·

Stayed 1 night

Chambre spacieuse avec grande terrasse non meublée dans un hôtel plutôt typé business. Quartier excentré et sans intérêt.

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10

Filipe

Feb 14, 2022

·

Stayed 2 nights

Bom relação qualidade-preço. Boa cama.

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10

Julie

Jun 5, 2024

·

Stayed 1 night

We enjoyed our stay. Rooms that face the sea are noisy in the morning. Otherwise very satisfied.

8

Leah

Aug 15, 2025

·

Stayed 2 nights

Comfortable bed and modern bathroom. Room had a mini fridge and tea kettle. Breakfast was good and offered fresh fruit, bread, eggs, and bacon. The area around the hotel isn’t so nice but Setubal in general is a rougher city (we were coming from Lagos area). We had a problem with the safe in our room. The safe did not work. We asked the front desk staff about it multiple times and were told maintenance would fix it. It was never fixed. That was the only problem we had. Everything else was a pleasant experience.

10

Estelle

Dec 3, 2022

·

Stayed 1 night

Great location, parking on road but didn't have a problem finding a space close by. Room was fabulous, a terrace with views over Setúbal and Tróia. Breakfast was plentiful and good to set you up for the day. It's the second time we have stayed and will definitely be back.

8

Surendra

Dec 7, 2024

·

Stayed 4 nights

Very nice hotel. Perhaps bathroom could be updated esp showers

8

frank

Jul 30, 2024

·

Stayed 6 nights

The room was clean and well kept. Breakfast was great. Service was very good. They gave us a late check out with a 😊. However the balcony could have been better furnished. It was big, but instead of only two sunbeds, it would have been great with a table and a couple of chairs as well. The same goes for the room. Instead of only one chair, there was plenty of space for a table and one more chair. The location of the hotel is avarage, but everything can be reached with an Uber in about 10-15 minutes. All in all a good stay and a nice hotel.

8

Martin

Nov 22, 2024

·

Stayed 1 night

Schönes Hotel etwa 15 - 20 Fussminuten vom Zentrum. Bequeme Betten, gutes Frühstück, wir kommen gerne wieder.

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8

Jing

Nov 16, 2025

·

Stayed 7 nights

Clean and modern hotel. Good buffet style breakfast. Location is not close to old town. It takes 20 minutes of walking down the hill to old town or you can drive. No free parking in old town. Around the hotel there are a couple of restaurants but they either are open late for dinner or not open at all. However, there is a market next to the hotel. During the morning it sells local produces and in the evening there are a couple of food stands and bar inside the market that you get local food and drink. Saturday night we even saw flamenco dancing. Hotel has underground parking but it is narrow and steep. Luckily given the time of the year we were able to find free street parking.

10

Peter

Oct 16, 2022

·

Stayed 1 night

Prachtig hotel! Zeer modern, schoon en luxe. Heerlijke bedden en een groot prive balkon. Fijn personeel en goed eten

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Service

Service feedback is mixed: many guests describe friendly, helpful staff and smooth stays, but several report front-desk issues such as slow or unfriendly check-in, limited attentiveness, and unresolved maintenance.

Related guest reviews

10

Antonetta

Oct 9, 2024

·

Stayed 1 night

Breakfast and dinner were very good staff were very helpful and friendly. The place was very nice.

2

Fabio

Feb 20, 2024

·

Stayed 1 night

Pessimo, checkin quase 2 horas, não encontravam minha reserva, foi terrível. Pequeno almoço fraquíssimo, poucas opções. Infelizmente é novo mas mal administrado.

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10

steven

May 9, 2024

·

Stayed 2 nights

The staff were super nice and went out of their way to help out in every way. Great breakfast and the best place for chicken was right across the street. Would definitely recommend.

8

Adam

Jun 10, 2024

·

Stayed 2 nights

We enjoyed our stay at this hotel. The room was nice and clean and had one of the most comfortable beds I've stayed in at a hotel. The breakfast was very nice and had a lot of choice. Parking is underground and free but not for the faint of heart or anyone with a bigger car as its very narrow. We parked in the street one day but it was fine. My only negative is that we didn't find the staff very attentive. They would usually only speak when spoken to first and didn't seem to want to help with any issues that arose. We decided to have a cocktail at the bar but they tasted terrible and when we went to pay there was no one to be seen even though there were about six people waiting.

2

Yang Jun

Oct 2, 2023

·

Stayed 20 nights

The property is disappointing, located in a run down residential area that is not very clean, backing dogs and animal droppings everywhere. The website pictures are misleading, the beach is several blocks away and is an industrial area. The website picture of beach are not reality. This is not a good hotel for long term stays. This is a dormitory hotel for tour buses. Everyday there are large groups that are in and out next morning. It is o.k for one night stays, but not good for longer stays. They advertise VIP access for platinum members, but basically they always don't have room for upgrade because tour groups get room priority. The front desk staff is not friendly and efficient, it seems they need basic training in hospitality. The breakfast crew was one of the exceptions, they were friendly and helpful much more than front desk staff. Ovrrall experience with front desk was not good. The noise from kitchen ventilation system was excessive in the room and was running from early morning for breakfast, lunch and late at night for late large tour groups. It took over a week to get a room change. There were some repairs needed in the bathroom that took over 3 days to get resolved. I would not recommend this hotel since there are many nicer hotels in much better areas with better prices in Setubal.

10

Harry

Oct 19, 2024

·

Stayed 2 nights

Great service!

6

Veronica

Apr 10, 2024

·

Stayed 1 night

Front desk staff seemed to have some negative attitude

10

Stephen Paul

Jul 22, 2025

·

Stayed 4 nights

Great hotel. Friendly staff.

6

Manasses

Jul 27, 2025

·

Stayed 4 nights

Hotellet i seg selv var bra, men personellet virket som de ikke vil ha gjester. Noen få av de var veldig imøtekomme men de fleste virket som de helst ikkke ville bli forstyrret.

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10

Omani

May 20, 2025

·

Stayed 2 nights

The staff were always available and helpful. The hotel is clean and we enjoyed our stay. It is nice to have breakfast downstairs and dinner downstairs as an option, thank you so much. My one comment or suggestions. could you have a staff person park the car in your parking garage. There is so many parking spaces in your hotel but difficult to get into due to the width of the driveway. I had to park two blocks away one night, which the area is safe but it would be nice to have your car when you want the car in front or in the garage. I would recommend this hotel and would stay again.

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Location

The location is noncentral in a residential or industrial area, around 15–20 minutes’ walk from the old town/center. Some guests found it convenient and walkable for their plans, and there’s a lively market next door on certain evenings.

Related guest reviews

10

Camille

Feb 24, 2024

·

Stayed 1 night

Séjour agréable dans l'hôtel. Personnel à l'écoute des clients. Bonne offre de petit déjeuner et le restaurant propose un repas à 20€ complet par personne hors boissons. Le restaurant est très bien. L'hôtel est situé à 20minutes du centre à pied. Le gros bémol de l'hôtel reste son parking, seul de petite voiture peuvent y rentrer et attention les passages ne sont pas larges !

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8

William

Feb 13, 2024

·

Stayed 1 night

Good hotel away from centre.

10

Estelle

Dec 27, 2023

·

Stayed 1 night

Great location for our needs, walking distance into the hub of town. Rooms are clean and beds super comfy. Breakfast was great, lots of choices.

10

Estelle

Dec 3, 2022

·

Stayed 1 night

Great location, parking on road but didn't have a problem finding a space close by. Room was fabulous, a terrace with views over Setúbal and Tróia. Breakfast was plentiful and good to set you up for the day. It's the second time we have stayed and will definitely be back.

10

Pierre

May 28, 2024

·

Stayed 1 night

Limited parking options in the street. Interior parking garage can only accommodate very small cars. Hotel located within a residential area with limited options around the hotel in terms of restaurants.

8

Jeffrey

Jul 9, 2023

·

Stayed 1 night

Pnly disappointmen is that ths hotel is not beachfront as advertised. The beach is a few blocks away.

8

William

Feb 4, 2024

·

Stayed 1 night

Hotel Cristal close to the docks. Very clean and welcoming staff. Not the prettiest of areas, but good stay for reasonable price for stopover.

10

Juan

Nov 16, 2025

·

Stayed 4 nights

The hotel was great. Surrounding not much of anything.

8

Martin

Nov 22, 2024

·

Stayed 1 night

Schönes Hotel etwa 15 - 20 Fussminuten vom Zentrum. Bequeme Betten, gutes Frühstück, wir kommen gerne wieder.

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8

Jing

Nov 16, 2025

·

Stayed 7 nights

Clean and modern hotel. Good buffet style breakfast. Location is not close to old town. It takes 20 minutes of walking down the hill to old town or you can drive. No free parking in old town. Around the hotel there are a couple of restaurants but they either are open late for dinner or not open at all. However, there is a market next to the hotel. During the morning it sells local produces and in the evening there are a couple of food stands and bar inside the market that you get local food and drink. Saturday night we even saw flamenco dancing. Hotel has underground parking but it is narrow and steep. Luckily given the time of the year we were able to find free street parking.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality, and many enjoyed the on-site restaurant. However, some reported underwhelming dinners, limited menus, lukewarm hot items, poor coffee, or weak cocktails at the bar.

Related guest reviews

8

Michael

May 3, 2025

·

Stayed 5 nights

Das Gesamtpaket war stimmig. Das Frühstück ausgezeichnet. Die Einfahrt in die Tiefgarage war auch mit eiem Kleinwagen der blanke Horror

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8

Salvatore

Dec 21, 2024

·

Stayed 1 night

Hotel di buon livello appena ristrutturato, buona colazione, menu della cena un po' limitato anche perche' in questo periodo non c'erano molti clienti. Possibilita' di parcheggio gratuito sia esterno che in garage.

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10

lygia cristina

Sep 30, 2025

·

Stayed 2 nights

Hotel muito bom, com excelente café da manhã.

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6

Janet

Oct 13, 2023

·

Stayed 1 night

Room was nice and clean. We had dinner in the hotel and it severely was lacking. We were asked to order the buffet since the hotel was hosting a large group of people and the staff couldn't guarantee how long it would take if ordering off the menu. The hot food was warm and not a great selection The breakfast was the worst of the 7 hotels we stayed at while were in Portugal.Coffee was terrible and again hot food was warm The garage for parking was so tight to turn into the garage as well as making the turn onto the ramp.Thought I was going to scrape the side of the car getting in and out of the garage. Wish the staff had warned me. I would have left it on the street I would not book this hotel again

10

Rachel

Aug 13, 2025

·

Stayed 3 nights

Good hotel if you are coming and going a lot to do sightseeing. There is lots of free parking nearby and a car park but this is a very small area so difficult to manoeuvre if in a big car. The breakfast options were good and many. I’d stay again if in Setúbal.

8

Adam

Jun 10, 2024

·

Stayed 2 nights

We enjoyed our stay at this hotel. The room was nice and clean and had one of the most comfortable beds I've stayed in at a hotel. The breakfast was very nice and had a lot of choice. Parking is underground and free but not for the faint of heart or anyone with a bigger car as its very narrow. We parked in the street one day but it was fine. My only negative is that we didn't find the staff very attentive. They would usually only speak when spoken to first and didn't seem to want to help with any issues that arose. We decided to have a cocktail at the bar but they tasted terrible and when we went to pay there was no one to be seen even though there were about six people waiting.

10

Ann

Sep 9, 2024

·

Stayed 1 night

Great service with a very comfortable room. Restaurant and service were top notch.

10

Lori

Sep 18, 2025

·

Stayed 2 nights

Lovely hotel and excellent morning buffet

10

Jeremy

Jan 5, 2022

·

Stayed 1 night

Bon accueil, belle hôtel, belle décoration, bar et restaurant sur place, ambiance cosy et chaleureuse, très belle chambre, bien équipée et confortable, très calme. Parfait pour une étape. Le dîner était très bon et le serveur très sympathique. Très bon petit déjeuner, buffet très copieux. Vaut le détour.

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8

iris

Sep 6, 2024

·

Stayed 1 night

The hotel itself is OK however if you’re coming with a medium car don’t tempt to park at the garage. We scratched the car, if you have not a big car just really small car can park there or amazing driver. We ate dinner which was not amazing. The room was fine. I was itching all night and felt it wasn’t clean, although there was no evidence.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$71
February	$74
March	$81
April	$100
May	$109
June	$118
July	$121
August	$146
September	$133
October	$137
November	$87
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $179	21 $169	22 $177	23 $213	24 $113	25 $182	26 $115
27 $145	28 $143	29 $143	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $144	2 $154	3 $139
4 $122	5 $127	6 $183	7 $167	8 $104	9 $114	10 $128
11 $116	12 $101	13 $127	14 $122	15 $127	16 $116	17 $115
18 $116	19 $115	20 $109	21 $107	22 $108	23 $116	24 $108
25 $110	26 $121	27 $121	28 $102	29 $114	30 $114	31 $103

Hotel Cristal Setúbal

Prices for Hotel Cristal Setúbal

Monthly average prices

About this property

Location

Room options

Standard Double Room, 1 Double Bed

Standard Twin Room, 2 Twin Beds

Standard Single Room

Suite, 1 Double Bed

Double Room, Terrace

Junior Suite, 1 Double Bed

Guest reviews of Hotel Cristal Setúbal

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Cristal Setúbal

Considering this hotel for your Setubal trip?

Prices for upcoming dates