Umbral, a Curio Collection by Hilton - Historical Hotel
205 $
/ Nacht
Ø-Preis November
Preise für Umbral, a Curio Collection by Hilton - Historical Hotel
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
205 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Umbral, a Curio Collection by Hilton - Historical Hotel ist Dezember mit durchschnittlich 172 $ pro Nacht der günstigste Monat und Februar mit 293 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 240 $ |
| Februar | 293 $ |
| März | 231 $ |
| April | 221 $ |
| Mai | 199 $ |
| Juni | 271 $ |
| Juli | 206 $ |
| August | 189 $ |
| September | 216 $ |
| Oktober | 227 $ |
| November | 205 $ |
| Dezember | 172 $ |
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Nov · 205 $
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Am teuersten: Februar (ca. 293 $)
Am günstigsten: Dezember (ca. 172 $)
Über diese Unterkunft
Du solltest keine der folgenden Einrichtungen verpassen: Außenpool, Whirlpool und Fitnessmöglichkeiten. Kostenloses WLAN, ein Concierge-Service und ein Bankettsaal stehen ebenfalls zur Verfügung.
Annehmlichkeiten
Du solltest keine der folgenden Einrichtungen verpassen: Außenpool, Whirlpool und Fitnessmöglichkeiten. Kostenloses WLAN, ein Concierge-Service und ein Bankettsaal stehen ebenfalls zur Verfügung.
Services der Unterkunft
Zum Angebot gehören ein Businesscenter, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption. Wenn du eine Veranstaltung in Mexiko-Stadt planst, ist dieses Hotel eine gute Wahl, denn zu den 19600 Quadratfuß (1821 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und 3 Tagungsräume.
Gastronomie
Genieße Mittagessen oder Abendessen bei Terraza Umbral Restaurant, einem Restaurant dieses Hotels. Oder bleib gemütlich auf deinem Zimmer und nutz den Zimmerservice (bitte Zeiten beachten). Etwas Entspannung gefällig? Leg eine Pause an einer der 2 Bars/Lounges ein. Gegen Gebühr wird täglich von 07:00 Uhr bis 11:00 Uhr ein großes Frühstück angeboten.
Zimmer
Fühl dich in den 59 Zimmern, die individuell ausgestattet sind und Kühlschrank und einen LCD-Fernseher bieten, wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es gibt eigene Badezimmer, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Lage
Umbral, a Curio Collection by Hilton - Historical Hotel besticht durch eine zentrale Lage in Mexiko-Stadt, nur einen 4-minütigen Fußweg von Zócalo und 11 Gehminuten von Palacio de Bellas Artes entfernt. Dieses Hotel im luxuriösen Stil ist 0,8 km von Catedral Metropolitana und 1 km von Alameda Central entfernt.
In der Nähe
Madero-Straße(0.1 Meilen)
Zócalo(0.2 Meilen)
Catedral Metropolitana(0.5 Meilen)
Torre Latinoamericana(0.5 Meilen)
Templo Mayor Museum(0.5 Meilen)
Palácio Nacional(0.5 Meilen)
Palacio de Bellas Artes(0.6 Meilen)
Alameda Central(0.6 Meilen)
Teatro Metropólitan(0.8 Meilen)
Mercado de Artesanías La Cuidadela(0.9 Meilen)
Plaza Garibaldi(1 Meilen)
Paseo de la Reforma(1.3 Meilen)
Kongress der Union: Abgeordnetenkammer(1.4 Meilen)
Revolutionsdenkmal(1.4 Meilen)
Senat von Mexiko(1.5 Meilen)
Flughafen Mexico City Intl. (MEX)(4.1 Meilen)
Santa Lucía, Mexiko (NLU-Felipe Ángeles Intl.)(25.3 Meilen)
Flughafen Licenciado Adolfo López Mateos Intl. (TLC)(36.9 Meilen)
Wäschedienst
Aufzug
Business-Center
Mehrsprachiges Hotelteam
Safe
Garten
Lage
Calle de Venustiano Carranza 69, Centro Historico, Mexiko-Stadt, Mexiko
Madero-Straße (0.1 Meilen)
Zócalo (0.2 Meilen)
Catedral Metropolitana (0.5 Meilen)
Torre Latinoamericana (0.5 Meilen)
Templo Mayor Museum (0.5 Meilen)
Palácio Nacional (0.5 Meilen)
Zimmeroptionen
10
Premium-Suite, 1 King-Bett
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
550 ft²
KlimaanlageWLAN (kostenlos)Tiefe Badewanne
7
Suite, 1 Schlafzimmer
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
500 ft²
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
14
Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
345 ft²
KlimaanlageWLAN (kostenlos)Kühlschrank
7
Zimmer, 1 King-Bett (Indoor Balcony)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
400 ft²
KlimaanlageWLAN (kostenlos)Kühlschrank
7
Zimmer, 1 King-Bett
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
300 ft²
KlimaanlageWLAN (kostenlos)Kühlschrank
7
Zimmer, 1 Queen-Bett
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
300 ft²
KlimaanlageWLAN (kostenlos)Kühlschrank
12
Suite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 3 Personen
KlimaanlageWLAN (kostenlos)Separates Wohnzimmer
5
Zimmer (Indoor Balcony)
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
300 ft²
KlimaanlageWLAN (kostenlos)Kühlschrank
Gästebewertungen zu Umbral, a Curio Collection by Hilton - Historical Hotel
8.5
Sehr gut
Basierend auf 468 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
In vielen Bewertungen sticht das Umbral, ein Curio Collection by Hilton Hotel, durch seine erstklassige Lage im Centro Historico, das markante Design, das historische Elemente mit Moderne verbindet, und das durchweg freundliche Personal hervor. Einige Gäste bemängeln jedoch Lärm von der Stadt, gelegentliche Wartungsarbeiten und unterschiedliche Erfahrungen beim Essen.
WeiterlesenWar das hilfreich?
Was Gäste sagen
In vielen Bewertungen sticht das Umbral, ein Curio Collection by Hilton Hotel, durch seine erstklassige Lage im Centro Historico, das markante Design, das historische Elemente mit Moderne verbindet, und das durchweg freundliche Personal hervor. Einige Gäste bemängeln jedoch Lärm von der Stadt, gelegentliche Wartungsarbeiten und unterschiedliche Erfahrungen beim Essen.
Die Zimmer sind oft geräumig und stilvoll, jedoch fehlt einigen ein Fenster zur Außenwelt und die Beleuchtung kann gedämpft sein. Lärm von der Straße, der Dachterrasse oder einem Aufzug beeinträchtigt bestimmte Zimmer. Einrichtungen wie der Pool und die Bar auf dem Dach sowie ein kleiner Fitnessraum werden geschätzt, doch die Temperatur des Whirlpools und die Größe oder Klarheit des Pools werden kritisiert. Parkplätze stehen nicht zur Verfügung. Essen und Getränke erhalten manchmal Lob, allerdings variieren die Servicegeschwindigkeit und Konsistenz in den Einrichtungen auf dem Dach. Erwarten Sie einen charaktervollen, zentralen Aufenthalt, der sich besonders für Reisende eignet, die Wert auf Design und Lage legen und gelegentlichen Trubel und kleine Kompromisse in Kauf nehmen können.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Gäste genießen den Pool und die Bar auf dem Dach und halten den Fitnessraum für ausreichend, bemängeln aber die geringe Poolgröße, einen lauwarmen Whirlpool und gelegentliche Wasserqualitätsprobleme. Mehrere Bewertungen weisen darauf hin, dass es keine Parkplätze vor Ort gibt.
Ähnliche Gästebewertungen
10
Ivan
15. Apr. 2024
·
Aufenthalt für 5 Nächte
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
10
Nigel
15. Okt. 2024
·
Aufenthalt für 7 Nächte
Clean property only issue the hot tub was not hot and the pool was in the dining area
Clean property only issue the hot tub was not hot and the pool was in the dining area
10
Antonio
20. Aug. 2024
·
Aufenthalt für eine Nacht
I checked in at 3am and the overnight agent at the desk was ready for me and confirmed a late check out and other things I had requested, great communication and greatly appreciated! the hotel is so pretty and the gym is great.
I checked in at 3am and the overnight agent at the desk was ready for me and confirmed a late check out and other things I had requested, great communication and greatly appreciated! the hotel is so pretty and the gym is great.
10
sonal
9. Juni 2025
·
Aufenthalt für 4 Nächte
Great hotel! The staff were extremely nice ! The room was a great size and the location was safe. The restaurant on the first floor was amazing with fresh juices and food. Having a rooftop pool and gym was a plus!
Great hotel! The staff were extremely nice ! The room was a great size and the location was safe. The restaurant on the first floor was amazing with fresh juices and food. Having a rooftop pool and gym was a plus!
6
SELENE SOLIS
22. Juli 2024
·
Aufenthalt für 2 Nächte
La propiedad es bonita pero no cuenta con estacionamiento lo que se vuelve un verdadero problema
La propiedad es bonita pero no cuenta con estacionamiento lo que se vuelve un verdadero problema
10
Roberto
1. Apr. 2024
·
Aufenthalt für 6 Nächte
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
10
Eric
16. Apr. 2024
·
Aufenthalt für 6 Nächte
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
8
janet
16. Sept. 2025
·
Aufenthalt für 3 Nächte
The pool was more like a pond Small and cloudy Otherwise great hotel, lovely staff, very nice room
The pool was more like a pond Small and cloudy Otherwise great hotel, lovely staff, very nice room
10
Ana Lucia Hamlin
5. Okt. 2024
·
Aufenthalt für 5 Nächte
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
8
Federico
9. Feb. 2024
·
Aufenthalt für eine Nacht
There is no parking that’s the only problem I see. They should have an agreement with a parking. Thanks
There is no parking that’s the only problem I see. They should have an agreement with a parking. Thanks
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KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Bewertungen beschreiben das Hotel und die Zimmer durchweg als sehr sauber, mit aufmerksamem Reinigungsservice. Einige Gäste berichteten jedoch von Wartungs- oder Hygienefragen wie Gerüchen im Badezimmer oder Insektenstichen.
Ähnliche Gästebewertungen
6
Richard
8. Nov. 2024
·
Aufenthalt für 5 Nächte
Everything was fine for the first four days and then on the last night the wife and i woke up to bug bites. After emailing the GM he mentioned that our room had a window and is why we got bug bites but that cannot be since we kept that window closed. Just sucked it happened and didn’t sleep pretty much all night/morning!
Everything was fine for the first four days and then on the last night the wife and i woke up to bug bites. After emailing the GM he mentioned that our room had a window and is why we got bug bites but that cannot be since we kept that window closed. Just sucked it happened and didn’t sleep pretty much all night/morning!
10
Mayra
13. Feb. 2025
·
Aufenthalt für 3 Nächte
Very clean property. Their staff were excellent corteuos and helpful. We loved it.
Very clean property. Their staff were excellent corteuos and helpful. We loved it.
10
Monica
9. Juli 2025
·
Aufenthalt für 4 Nächte
My stay at Umbral Hilton Collection in Mexico City was absolutely pleasant. The staff are very welcoming and helpful and the rooms are spacious and very clean. The hotel is also stunning. The hotel is located in the busy city center close to sight seeing and lots of food options. Good choice for a first time visiting Mexico City.
My stay at Umbral Hilton Collection in Mexico City was absolutely pleasant. The staff are very welcoming and helpful and the rooms are spacious and very clean. The hotel is also stunning. The hotel is located in the busy city center close to sight seeing and lots of food options. Good choice for a first time visiting Mexico City.
10
Judy
15. Feb. 2024
·
Aufenthalt für 7 Nächte
This is a beautiful hotel in the perfect location for exploring the Centro Histórico. We loved our stay here. Our room was beautiful, immaculately clean, very quiet and super comfortable. The staff were extremely friendly and helpful.
This is a beautiful hotel in the perfect location for exploring the Centro Histórico. We loved our stay here. Our room was beautiful, immaculately clean, very quiet and super comfortable. The staff were extremely friendly and helpful.
10
Stephanie
19. Sept. 2024
·
Aufenthalt für 4 Nächte
This hotel was very clean, the staff was very nice and attentive
This hotel was very clean, the staff was very nice and attentive
10
Laura
3. Okt. 2023
·
Aufenthalt für 4 Nächte
The staff was friendly and helpful in answering questions. The hotel was very clean and met our expectations. We felt safe walking around the historic center and it was close to the places we wanted to visit.
The staff was friendly and helpful in answering questions. The hotel was very clean and met our expectations. We felt safe walking around the historic center and it was close to the places we wanted to visit.
10
Stacey
16. Sept. 2025
·
Aufenthalt für 5 Nächte
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
4
BINA
21. März 2023
·
Aufenthalt für 4 Nächte
Not impressed at all… the tv did not relate any English except news and the staff said the technician cannot solve the issue.. the bath towels were old and the bathroom had a savage smell
Not impressed at all… the tv did not relate any English except news and the staff said the technician cannot solve the issue.. the bath towels were old and the bathroom had a savage smell
10
Bruno
25. März 2025
·
Aufenthalt für 2 Nächte
Very friendly staff. Very clean. Comfy.
Very friendly staff. Very clean. Comfy.
10
Sara
17. Feb. 2025
·
Aufenthalt für eine Nacht
Super nice, super clean. Incredible historical interior architecture mixed with modern rooms
Super nice, super clean. Incredible historical interior architecture mixed with modern rooms
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KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind im Allgemeinen geräumig, komfortabel und stilvoll, aber einigen fehlt ein Fenster zur Außenwelt und die Beleuchtung kann sehr schwach sein. Der Lärm variiert je nach Lage (Straße, Dachterrasse oder Aufzug), und einige Gäste berichteten von Problemen mit dem WLAN oder der Klimaanlage.
Ähnliche Gästebewertungen
10
David
30. Mai 2023
·
Stayed a week in a comfortable, spacious king suite. Huge opening windows were nearly soundproof and allowed a great view of the bustling street (regular rooms appeared to lack outward windows and thus sunlight). Lights were needlessly quirky though. The rooftop pool area was a great escape. The location was perfect for us: an easy, interesting walk to everything in the Centro, including a great variety of restaurants, and an easy Uber ride beyond. Service was always friendly throughout, though we had a couple of avoidable billing issues (a missing room charge; almost checking out another room). A great option for a wonderful city.
Stayed a week in a comfortable, spacious king suite. Huge opening windows were nearly soundproof and allowed a great view of the bustling street (regular rooms appeared to lack outward windows and thus sunlight). Lights were needlessly quirky though. The rooftop pool area was a great escape. The location was perfect for us: an easy, interesting walk to everything in the Centro, including a great variety of restaurants, and an easy Uber ride beyond. Service was always friendly throughout, though we had a couple of avoidable billing issues (a missing room charge; almost checking out another room). A great option for a wonderful city.
4
Rani
27. Dez. 2023
·
Aufenthalt für 5 Nächte
Hotel is in a great location and the room was great. However, their hot tub is a cold tub so we couldn’t really sit in it. Their internet is really bad so makes it hard to plan or do anything in room. The beds were not comfortable and when people above you flush you’ll be smelling that on it’s way down
Hotel is in a great location and the room was great. However, their hot tub is a cold tub so we couldn’t really sit in it. Their internet is really bad so makes it hard to plan or do anything in room. The beds were not comfortable and when people above you flush you’ll be smelling that on it’s way down
8
Jeremy
1. Dez. 2024
·
Aufenthalt für 4 Nächte
Great location, property is in great shape and great service and love the aesthetics of the design. Paxia restaurant was a nice surprise. Great food and service. Jacuzzi was not hot enough and lighting in the rooms is a bit too dim for me - especially bathroom vanity. 4 nights was a tough go without brighter lighting.
Great location, property is in great shape and great service and love the aesthetics of the design. Paxia restaurant was a nice surprise. Great food and service. Jacuzzi was not hot enough and lighting in the rooms is a bit too dim for me - especially bathroom vanity. 4 nights was a tough go without brighter lighting.
8
Marwen
24. Nov. 2024
·
Aufenthalt für 7 Nächte
Tout était parfait (hôtel propre et agréable et personnel sympathique) sauf le bruit des sirènes la nuit car nous y étions avec notre bébé. La chambre donnait sur la rue peut-être que de l'autre côté c'est moins bruyant...
Tout était parfait (hôtel propre et agréable et personnel sympathique) sauf le bruit des sirènes la nuit car nous y étions avec notre bébé. La chambre donnait sur la rue peut-être que de l'autre côté c'est moins bruyant...
10
Manjunath Ramappa
17. Apr. 2023
·
Aufenthalt für 6 Nächte
Loved our stay. The staff was wonderful and the concierge service was excellent. The room was spacious and well maintained. Hardly any closet space though for a suite that size, but we managed. The I only negative for me was I the noise level. The music from the rooftop bar was loud and went on till 11pm; plus, the location is quite busy and it doesn’t help to have old windows!
Loved our stay. The staff was wonderful and the concierge service was excellent. The room was spacious and well maintained. Hardly any closet space though for a suite that size, but we managed. The I only negative for me was I the noise level. The music from the rooftop bar was loud and went on till 11pm; plus, the location is quite busy and it doesn’t help to have old windows!
2
Audrey
28. Juni 2023
·
Aufenthalt für 6 Nächte
Our room had no windows! When we asked to move to a room with windows, we were told only suites have windows and they were all booked during our trip. If I had known the hotel rooms did not have windows I would have booked elsewhere.
Our room had no windows! When we asked to move to a room with windows, we were told only suites have windows and they were all booked during our trip. If I had known the hotel rooms did not have windows I would have booked elsewhere.
6
Srabani
27. Feb. 2024
·
Aufenthalt für 4 Nächte
Wifi did not work the entire visit.
Wifi did not work the entire visit.
10
Stacey
16. Sept. 2025
·
Aufenthalt für 5 Nächte
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
10
Jason
18. Nov. 2023
·
Aufenthalt für eine Nacht
Excellent hotel. Enormous rooms!
Excellent hotel. Enormous rooms!
10
Sabrina
16. Sept. 2025
·
Aufenthalt für 4 Nächte
Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell’indipendenza. Personale estremamente gentile. Nella strada parallela c’è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi super vantaggiosi.
Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell’indipendenza. Personale estremamente gentile. Nella strada parallela c’è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi super vantaggiosi.
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KI-Zusammenfassung aktueller Gästebewertungen
Service
Das Personal wird für seine Freundlichkeit, Professionalität und außergewöhnliche Hilfsbereitschaft gelobt – insbesondere der Concierge-Service. Gäste berichten jedoch auch von gelegentlichem, langsamem, unaufmerksamem oder unhöflichem Service im Rooftop/Restaurant und von sporadischen Problemen bei der Nachverfolgung von Anfragen an der Rezeption oder durch den Wartungsdienst.
Ähnliche Gästebewertungen
10
Jose Pilar Mercado
15. Juli 2025
·
Aufenthalt für 8 Nächte
The staff was the best, super friendly and helpful
The staff was the best, super friendly and helpful
6
Sanhita
28. Nov. 2025
·
Aufenthalt für 6 Nächte
The Hotel rooms are nice, so is the ambience and it is very well located. We were disappointed with the responsiveness of their staff when water stopped in our room - the faucet was broken, which we complained about in the morning, late at night after we returned we discovered the water had been turned off, and they had not bothered informing us, and the bathroom was in ugly shape we could not even use it. After I complained they assigned us another complimentary room. We traveled locally for the next two days, when returning I called to check and they still had not taken care of it and told me over the phone they will assign us another room, they didn’t even bother letting us know proactively!! After we reached hotel late at night and tried to get the key to the new room we were informed that they took care of the water situation after I called. We didn’t have any other complaints but this experience was a shock and very disappointing service from a Curio collection hotel.
The Hotel rooms are nice, so is the ambience and it is very well located. We were disappointed with the responsiveness of their staff when water stopped in our room - the faucet was broken, which we complained about in the morning, late at night after we returned we discovered the water had been turned off, and they had not bothered informing us, and the bathroom was in ugly shape we could not even use it. After I complained they assigned us another complimentary room. We traveled locally for the next two days, when returning I called to check and they still had not taken care of it and told me over the phone they will assign us another room, they didn’t even bother letting us know proactively!! After we reached hotel late at night and tried to get the key to the new room we were informed that they took care of the water situation after I called. We didn’t have any other complaints but this experience was a shock and very disappointing service from a Curio collection hotel.
10
Johana
17. Sept. 2025
·
Aufenthalt für 5 Nächte
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
2
Benjamin
20. Nov. 2024
·
Aufenthalt für 3 Nächte
Pretty horrible experience. Our room was next to the elevator, and there was banging on the wall every 1-3 minutes from 5am through 1am that sounded like a bowling alley. The hotel was full so we couldn't be transferred to another room. This meant we did not get sleep for 3 nights and our trip was essentially ruined, as we walked around the city like zombies. When I called the front desk to inquire, the staff member was very rude and told me to write down the feedback on the noise for them ... when I spoke with the General Manager, Nohemi, she addressed the noise and clarified that they were aware the elevator is making disturbing noise. She suggested that the technicians weren't able to come to the building for several days to fix it. I'm not entirely certain that the noise could be fixed, and suspect that they are aware certain rooms experience this noise but they are prepared to respond to complaints as they occur. If the elevator was making a noise like this due to issues, they should have shut the elevator down but the elevator continued to operate throughout the stay. Beyond the elevator issues, the rooftop staff was frankly abhorrent. We visited the rooftop twice during peak hours, and it was empty. The staff was sitting around in banquets with their noses in their phones and didn't even lift their heads to acknowledge or greet us. We walked around the entire space hoping to get some attention, yet no one made the slightest effort to tend to our needs. DO STAY HERE
Pretty horrible experience. Our room was next to the elevator, and there was banging on the wall every 1-3 minutes from 5am through 1am that sounded like a bowling alley. The hotel was full so we couldn't be transferred to another room. This meant we did not get sleep for 3 nights and our trip was essentially ruined, as we walked around the city like zombies. When I called the front desk to inquire, the staff member was very rude and told me to write down the feedback on the noise for them ... when I spoke with the General Manager, Nohemi, she addressed the noise and clarified that they were aware the elevator is making disturbing noise. She suggested that the technicians weren't able to come to the building for several days to fix it. I'm not entirely certain that the noise could be fixed, and suspect that they are aware certain rooms experience this noise but they are prepared to respond to complaints as they occur. If the elevator was making a noise like this due to issues, they should have shut the elevator down but the elevator continued to operate throughout the stay. Beyond the elevator issues, the rooftop staff was frankly abhorrent. We visited the rooftop twice during peak hours, and it was empty. The staff was sitting around in banquets with their noses in their phones and didn't even lift their heads to acknowledge or greet us. We walked around the entire space hoping to get some attention, yet no one made the slightest effort to tend to our needs. DO STAY HERE
10
Luciano
23. März 2023
·
Aufenthalt für 7 Nächte
The Umbral is a gem in the historic center of Mexico City. Front desk staff are young, kind and extremely helpful. The concierge, Erik, planned tours and dinner reservations for us; he was a tremendous asset to our vacation; the hotel is lucky to have such a knowledgeable and personable concierge like him. If you like a small, special hotel in the heart of one of the world’s great cities, you will love the Umbral. It was a great experience!
The Umbral is a gem in the historic center of Mexico City. Front desk staff are young, kind and extremely helpful. The concierge, Erik, planned tours and dinner reservations for us; he was a tremendous asset to our vacation; the hotel is lucky to have such a knowledgeable and personable concierge like him. If you like a small, special hotel in the heart of one of the world’s great cities, you will love the Umbral. It was a great experience!
10
Christine Elaine
28. Jan. 2025
·
Aufenthalt für 14 Nächte
Loved the staff, especially the folks at the front desk, who were very accommodating. Special shout-out to concierges Erik and Alex, who were beyond helpful. Also appreciated the daily room service.
Loved the staff, especially the folks at the front desk, who were very accommodating. Special shout-out to concierges Erik and Alex, who were beyond helpful. Also appreciated the daily room service.
10
Melissa
2. Aug. 2025
·
Aufenthalt für 6 Nächte
Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend
Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend
10
Spencer
21. Okt. 2025
·
Aufenthalt für 5 Nächte
All the staff was amazing
All the staff was amazing
10
Ricardo Ernesto
12. Feb. 2025
·
Aufenthalt für 3 Nächte
First time staying at this amazing Umbral, a Curio Collection by Hilton in Centro Historico, Location was great walking distance to Cathedral and great Restaurants but what made espectacular was the staff who works there, with a smile made our stay unforgettable. We want to thank Andrea, Ingrid, Hanna and Abraham also the great Bellboys who went above and beyond to make sure we were ok going and coming. Also Alex who came in helped when my uber didn't show up on time he was able to get us another ride asap. The great bell boys who took care of us when we got there were Gustavo also Ray and Guadalupe one last person i think was security her tag name was Sandee.. We can't thank them enough for their kindness and be able to give us a little card of appreciation. that was absolutely amazing.
First time staying at this amazing Umbral, a Curio Collection by Hilton in Centro Historico, Location was great walking distance to Cathedral and great Restaurants but what made espectacular was the staff who works there, with a smile made our stay unforgettable. We want to thank Andrea, Ingrid, Hanna and Abraham also the great Bellboys who went above and beyond to make sure we were ok going and coming. Also Alex who came in helped when my uber didn't show up on time he was able to get us another ride asap. The great bell boys who took care of us when we got there were Gustavo also Ray and Guadalupe one last person i think was security her tag name was Sandee.. We can't thank them enough for their kindness and be able to give us a little card of appreciation. that was absolutely amazing.
2
Rakhee
20. Feb. 2026
·
Aufenthalt für 5 Nächte
When I arrived I was stared at by a staff member behind the check-in counter who literally waved me off and refused to check me in despite doing nothing but staring hostility at me while I waited for someone else to help me; there was a loud party going on on my check-in day that could be heard throughout the entire hotel and ruined my first day; i was finally put in a room but it had a broken fridge, toilet, and shower; they said they provide daily housekeeping however I had to ask multiple times for this service; they also said they had a front desk 24/7 and during an emergency at night with the toilet that was clogged no one answered for nearly an hour and I also had to risk my safety to go down to the front desk where there was no one. No one answered on their whatsapp messaging for nearly an hour. I had to leave and request a refund for the unused days which they also hassled me about. Please remove this property from your website. It's disgusting.
When I arrived I was stared at by a staff member behind the check-in counter who literally waved me off and refused to check me in despite doing nothing but staring hostility at me while I waited for someone else to help me; there was a loud party going on on my check-in day that could be heard throughout the entire hotel and ruined my first day; i was finally put in a room but it had a broken fridge, toilet, and shower; they said they provide daily housekeeping however I had to ask multiple times for this service; they also said they had a front desk 24/7 and during an emergency at night with the toilet that was clogged no one answered for nearly an hour and I also had to risk my safety to go down to the front desk where there was no one. No one answered on their whatsapp messaging for nearly an hour. I had to leave and request a refund for the unused days which they also hassled me about. Please remove this property from your website. It's disgusting.
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KI-Zusammenfassung aktueller Gästebewertungen
Lage
Zentrale, fußläufige Lage in der Nähe des Zocalo und der wichtigsten Sehenswürdigkeiten; viele Gäste fühlten sich sicher. Nachteile sind der starke Verkehr, gelegentlicher Straßenlärm und ein langsamerer Uber-Zugang zu Stoßzeiten.
Ähnliche Gästebewertungen
8
Jennifer
27. Juni 2025
·
Aufenthalt für 3 Nächte
Very nice hotel. Staff is very helpful and nice. This hotel is beautiful but definitely in the wrong neighborhood. It’s not really close by to any walkable places. Probably wouldn’t stay again just because of location. Spent a lot of money ubering. But overall a beautiful hotel and rooms are very comfortable and large.
Very nice hotel. Staff is very helpful and nice. This hotel is beautiful but definitely in the wrong neighborhood. It’s not really close by to any walkable places. Probably wouldn’t stay again just because of location. Spent a lot of money ubering. But overall a beautiful hotel and rooms are very comfortable and large.
10
Ivan
15. Apr. 2024
·
Aufenthalt für 5 Nächte
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
10
Leda
2. Aug. 2025
·
Aufenthalt für 8 Nächte
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
8
Victor K
11. Juni 2025
·
Aufenthalt für 3 Nächte
The location is good. I love the hotel but it’s in the wrong neighborhood.
The location is good. I love the hotel but it’s in the wrong neighborhood.
10
Jo-Ann
18. Aug. 2025
·
Aufenthalt für 7 Nächte
Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.
Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.
10
Stacey
16. Sept. 2025
·
Aufenthalt für 5 Nächte
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
10
Alvin
3. Dez. 2024
·
Aufenthalt für 3 Nächte
Amazing location!
Amazing location!
10
Cole
20. Juli 2025
·
Aufenthalt für 5 Nächte
Beautiful building, nice well-equipped rooms, and the loveliest staff. Truly in the heart of the city with many major attractions within walking distance. I highly recommend Umbral!
Beautiful building, nice well-equipped rooms, and the loveliest staff. Truly in the heart of the city with many major attractions within walking distance. I highly recommend Umbral!
10
Roberto
1. Apr. 2024
·
Aufenthalt für 6 Nächte
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
10
Ana Lucia Hamlin
5. Okt. 2024
·
Aufenthalt für 5 Nächte
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
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KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Die Vor-Ort-Angebote (Dachrestaurant/Bar und Café) erhalten Lob für leckeres Essen und Getränke, und einige haben den Zimmerservice genossen. Das Feedback ist gemischt, da der Service langsam oder unregelmäßig ist, eine Einrichtung an einem Abend geschlossen war und ein Gericht unterkocht wurde.
Ähnliche Gästebewertungen
10
Leda
2. Aug. 2025
·
Aufenthalt für 8 Nächte
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
6
Robb
21. Juli 2025
·
Aufenthalt für 5 Nächte
This is a nice hotel if you need to stay in Centro Historico. The front desk staff and housekeeping team are very friendly and helpful. The rooftop restaurant is not very good and the service could not be any slower even if you are the only person in the restaurant. One waiter was either so poorly trained or in the wrong position that everything he did was incorrect. Kind of ruined what would have been a nice stay.
This is a nice hotel if you need to stay in Centro Historico. The front desk staff and housekeeping team are very friendly and helpful. The rooftop restaurant is not very good and the service could not be any slower even if you are the only person in the restaurant. One waiter was either so poorly trained or in the wrong position that everything he did was incorrect. Kind of ruined what would have been a nice stay.
10
ANTHONY
1. Sept. 2024
·
Aufenthalt für 2 Nächte
It's by what they call the Zocalo, where the Presidential palace is and Aztec ruins. The architecture is amazing. Old Spain. You can take a day trip to see the Aztec Pyramids and how they make Mezcal, and the Museum of Anthropology. Very centrally located and a great restaurant on the top floor.
It's by what they call the Zocalo, where the Presidential palace is and Aztec ruins. The architecture is amazing. Old Spain. You can take a day trip to see the Aztec Pyramids and how they make Mezcal, and the Museum of Anthropology. Very centrally located and a great restaurant on the top floor.
10
Johana
17. Sept. 2025
·
Aufenthalt für 5 Nächte
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
10
Ashley Leanne
24. Sept. 2023
·
Aufenthalt für 6 Nächte
Our stay at Umbral was absolutely wonderful. The hotel is immaculately clean and the staff go above and beyond to ensure your comfortable. They were all sincerely kind and helpful, and we really appreciated the suggestions they shared for activities in the area and helpful hints for the excursions we had planned. The food was phenomenal, and the convenience of having a cafe and multiple restaurants in the same space was fantastic for us. We took advantage of the great location and explored much of the city on foot, and we looked forward to returning to Umbral every time we went back to “home base”. We would definitely stay here again and will highly recommend the hotel to friends and family planning a trip to CDMX.
Our stay at Umbral was absolutely wonderful. The hotel is immaculately clean and the staff go above and beyond to ensure your comfortable. They were all sincerely kind and helpful, and we really appreciated the suggestions they shared for activities in the area and helpful hints for the excursions we had planned. The food was phenomenal, and the convenience of having a cafe and multiple restaurants in the same space was fantastic for us. We took advantage of the great location and explored much of the city on foot, and we looked forward to returning to Umbral every time we went back to “home base”. We would definitely stay here again and will highly recommend the hotel to friends and family planning a trip to CDMX.
8
Kimberly
21. Jan. 2025
·
Aufenthalt für 4 Nächte
Thoroughly enjoyed my long weekend stay at this property. It has a central location near museums and other tourist sites. It was a convenient and walkable area. The staff were all very pleasant and welcoming. I was greeted every time I walked through the lobby. Cleaning staff were also very pleasant and friendly. I enjoyed a meal at Padua. The food and staff were excellent.
Thoroughly enjoyed my long weekend stay at this property. It has a central location near museums and other tourist sites. It was a convenient and walkable area. The staff were all very pleasant and welcoming. I was greeted every time I walked through the lobby. Cleaning staff were also very pleasant and friendly. I enjoyed a meal at Padua. The food and staff were excellent.
10
Ciara
20. Sept. 2025
·
Aufenthalt für eine Nacht
Only stayed for one night but we were made to feel so welcome; the facilities and room were amazing, especially the shower!! Rooftop bar and restaurant were great also. Would 100% stay again!
Only stayed for one night but we were made to feel so welcome; the facilities and room were amazing, especially the shower!! Rooftop bar and restaurant were great also. Would 100% stay again!
10
Eric
16. Apr. 2024
·
Aufenthalt für 6 Nächte
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
8
Dennis
14. Feb. 2025
·
Aufenthalt für 2 Nächte
Good hotel. Communication was a little lacking in the restaurant Paxia. The restaurant Olivia was much better. We had an issue where we really needed help and they were not helpful at all. I would not stay there again.
Good hotel. Communication was a little lacking in the restaurant Paxia. The restaurant Olivia was much better. We had an issue where we really needed help and they were not helpful at all. I would not stay there again.
10
Dustin
29. Juli 2023
·
Aufenthalt für 10 Nächte
Cordial and friendly staff, great location just minutes walking distance from Zocalo, the historic center of CDMX, shops and museums, and very clean and comfortable facility. Breakfast included but you will need to ask them which breakfast items are and aren’t in free breakfast. Many restaurants and business shut down after 5 and there aren’t many options by walk near the area but they have kitchen on the top floor open til late to grab a bite. Overall, it was a great stay. Kudos to young, infinitely patient staff.
Cordial and friendly staff, great location just minutes walking distance from Zocalo, the historic center of CDMX, shops and museums, and very clean and comfortable facility. Breakfast included but you will need to ask them which breakfast items are and aren’t in free breakfast. Many restaurants and business shut down after 5 and there aren’t many options by walk near the area but they have kitchen on the top floor open til late to grab a bite. Overall, it was a great stay. Kudos to young, infinitely patient staff.
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KI-Zusammenfassung aktueller Gästebewertungen
10
Diana
1. Aug. 2026
·
Aufenthalt für 4 Nächte
Love how clean and friendly all staff were. Great location and close to everything.
Love how clean and friendly all staff were. Great location and close to everything.
10
Jose
31. Juli 2026
·
Aufenthalt für 4 Nächte
The best
The best
8
Steven
29. Juli 2026
·
Aufenthalt für 10 Nächte
I generally liked our stay a great deal. The hotel is gorgeous, the rooftop pool is a lot of fun, the location in the Centro Historico is awesome. There is some significant noise in the area. I expect street noise, etc., and am not bothered by it. But there were days that went well beyond that, where cars parked directly in front of the property on a narrow street, literally 20 feet underneath the two balconies for the deluxe rooms, and were just absolutely blasting music, or, far worse, advertising on loudspeakers for products being sold out of the trunk of a car. I'm talking noise that was really loud in the room even with two sets of shuttered closed, heavy drapes pulled, white noise being played on a phone, etc., It was literally loud enough to hear blocks away and penetrate concrete walls. Now this isn't the hotel's fault, necessarily, but when you're the property doorman and people are doing this to your guests, right in front of you, and the guests complain to you about it? Stick up for your guests--go tell the people to move along. That's the only complaint I had.
I generally liked our stay a great deal. The hotel is gorgeous, the rooftop pool is a lot of fun, the location in the Centro Historico is awesome. There is some significant noise in the area. I expect street noise, etc., and am not bothered by it. But there were days that went well beyond that, where cars parked directly in front of the property on a narrow street, literally 20 feet underneath the two balconies for the deluxe rooms, and were just absolutely blasting music, or, far worse, advertising on loudspeakers for products being sold out of the trunk of a car. I'm talking noise that was really loud in the room even with two sets of shuttered closed, heavy drapes pulled, white noise being played on a phone, etc., It was literally loud enough to hear blocks away and penetrate concrete walls. Now this isn't the hotel's fault, necessarily, but when you're the property doorman and people are doing this to your guests, right in front of you, and the guests complain to you about it? Stick up for your guests--go tell the people to move along. That's the only complaint I had.
10
Alejandro
29. Juli 2026
·
Aufenthalt für 3 Nächte
Great experience
Great experience
10
Mark
27. Juli 2026
·
Aufenthalt für 6 Nächte
Very friendly staff very clean in a great location to go shopping and food was great inside the hotel.
Very friendly staff very clean in a great location to go shopping and food was great inside the hotel.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:00
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Dezember 2026
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-09: NO DATA
- 2026-11-10: 240.59048815582275USD
- 2026-11-11: 271.9042258456421USD
- 2026-11-12: 435.8645905126953USD
- 2026-11-13: 384.51557357116695USD
- 2026-11-14: 423.5679576611328USD
- 2026-11-15: 207.94398815490723USD
- 2026-11-16: 229.94488921203612USD
- 2026-11-17: 229.94488921203612USD
- 2026-11-18: 217.05919005096436USD
- 2026-11-19: 391.2003393774414USD
- 2026-11-20: NO DATA
- 2026-11-21: 273.2369710232544USD
- 2026-11-22: 273.2369710232544USD
- 2026-11-23: 215.04105411743163USD
- 2026-11-24: 282.32232639038085USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 357.59482688293457USD
- 2026-11-28: 298.7864050616455USD
- 2026-11-29: 161.10335622894286USD
- 2026-11-30: 162.49860435577392USD
- 2026-12-01: 156.13541690856934USD
- 2026-12-02: 180.89343819274902USD
- 2026-12-03: 181.3484349908447USD
- 2026-12-04: 173.6813037524414USD
- 2026-12-05: 180.42761303283692USD
- 2026-12-06: 225.36390962524413USD
- 2026-12-07: 222.13812007995605USD
- 2026-12-08: 208.64017300567627USD
- 2026-12-09: 225.94889816558836USD
- 2026-12-10: 188.57862812316895USD
- 2026-12-11: 181.3484349908447USD
- 2026-12-12: 180.89343819274902USD
- 2026-12-13: 154.00629026641846USD
- 2026-12-14: 154.60508839477538USD
- 2026-12-15: 156.13541690856934USD
- 2026-12-16: 156.13541690856934USD
- 2026-12-17: 181.3484349908447USD
- 2026-12-18: 180.89343819274902USD
- 2026-12-19: 181.3484349908447USD
- 2026-12-20: 174.53552785858153USD
- 2026-12-21: 173.46300603424072USD
- 2026-12-22: 180.89343819274902USD
- 2026-12-23: 181.3484349908447USD
- 2026-12-24: 180.89343819274902USD
- 2026-12-25: 184.26258359771728USD
- 2026-12-26: 183.77510171417237USD
- 2026-12-27: 184.26258359771728USD
- 2026-12-28: 180.89343819274902USD
- 2026-12-29: 181.3484349908447USD
- 2026-12-30: 177.1859750149536USD
- 2026-12-31: 181.3484349908447USD
- 2027-01-01: 180.0376206726074USD
- 2027-01-02: 179.12762707641602USD
- 2027-01-03: 173.1683786453247USD
- 2027-01-04: 173.42658024749755USD
- 2027-01-05: 173.1683786453247USD
- 2027-01-06: 175.2974881539917USD
- 2027-01-07: 180.0376206726074USD
- 2027-01-08: 155.42571373901367USD
- 2027-01-09: 155.42571373901367USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem, einem Erste-Hilfe-Kasten und Fenstergittern ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Die Unterkunft versichert, dass die Reinigungs- und Desinfektionsmaßnahmen gemäß der folgenden Richtlinie eingehalten werden: CleanStay (Hilton).
- Der Pool ist von 08:00 Uhr bis 20:00 Uhr geöffnet.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- Die Mitnahme eines Haustieres muss grundsätzlich direkt in der Unterkunft angefragt werden. Die Kontaktinformationen befinden sich auf der Buchungsbestätigung (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt).
- Zugang über Mobilschlüssel.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
- Aufpreis für das große Frühstück: ca. 17 USD pro Person
- Kaution für Haustiere: 50.00 USD pro Tag
- Gebühr für Haustiere: 58 USD pro Haustier, pro Aufenthalt
- Assistenztiere sind von den Gebühren ausgenommen
- Gebühr für frühen Check-in: 60 USD (je nach Verfügbarkeit)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Wäschedienst
Aufzug
Business-Center
Mehrsprachiges Hotelteam
Safe
Garten
Services
Business-Center
Aufzug
Mehrsprachiges Hotelteam
Safe
Wäschedienst
Gepäckaufbewahrung
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Space
Laundry Facilities
Proposal/Romance Packages Available
Tours/Ticket Assistance
Well-Lit Path to Entrance
Aktivitäten
Garten
Fitnesseinrichtungen
Rooftop Terrace
Allgemein
Breakfast Available (surcharge)
Couples/Private Dining
Food and Water Bowls
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Internet
Kostenloses W-LAN