Hotel Shibari - Restaurant & Cenote Club
188 US$
/nat
Gennemsnit for september
Priser på Hotel Shibari - Restaurant & Cenote Club
Vælg datoer for at se priser og tilgængelighed
188 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Hotel Shibari - Restaurant & Cenote Club ligger prisen pr. nat i gennemsnit på 170 US$ i den billigste måned (august) og 414 US$ i den dyreste måned (januar), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 414 US$ |
| februar | 361 US$ |
| marts | 273 US$ |
| april | 259 US$ |
| maj | 221 US$ |
| juni | 203 US$ |
| juli | 211 US$ |
| august | 170 US$ |
| september | 188 US$ |
| oktober | 190 US$ |
| november | 236 US$ |
| december | 278 US$ |
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sep. · 188 US$
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Dyrest: januar (ca. 414 US$)
Billigst: august (ca. 170 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 udendørs swimmingpools og et fitnesscenter. Andre facilitet...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 udendørs swimmingpools og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til en døgnåben reception, bagageopbevaring og et pengeskab i receptionen. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Spis dig mæt i internationale retter på ATTA, en restaurant, hvor du kan nyde en drink i baren/loungen. Du kan også blive på værelset, hvor der er mulighed for roomservice døgnet rundt. Dette hotel har en pool, hvor du kan nyde en forfriskende dukkert, mens du bestiller din yndlingsdrink i poolbaren. Kontinental morgenmad tilbydes mod gebyr dagligt fra kl. 07.30 til kl. 11.30.
Værelser
Føl dig hjemme i et af de 64 aircondition-afkølede værelser, der indeholder minibar og espressomaskine. Din seng er udstyret med topmadras og premium-sengetøj. Der er et 70-tommers smart-tv med satellitkanaler, som sørger for underholdningen, og med gratis Wi-Fi kan du altid komme på nettet. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og gratis toiletartikler.
Lokation
Fra Hotel Shibari Tulum - Restaurant & Cenote Club, som ligger i Tulum (Zona Hotelera), er der kun få skridt til Tulum Strand og 4 min. kørsel til Sian Ka'an-biosfærereservatet. Dette hotel med luksusfaciliteter ligger 9,8 km fra Mayan ruinerne og 6,1 km fra Playa Paraíso.
I nærheden
Tulum Strand(0.1 mil)
Ven a la Luz Skulptur(0.2 mil)
SFER IK(1.9 mil)
Sian Ka'an-biosfærereservatet(2 mil)
Jaguar Park(2.3 mil)
Tulum-nationalparken(2.4 mil)
Acceso al Parque Jaguar(2.4 mil)
Jaguar Udsigtspunkt Tulum(2.5 mil)
Las Palmas Offenlige Strand(3.3 mil)
Hunab Livsstilscenter(3.7 mil)
Playa Paraíso(3.8 mil)
Playa Akun(3.9 mil)
Strand(4.8 mil)
Holistika Art Walk(4.8 mil)
Dos Aguas Park(5.2 mil)
Tulum Intl. Lufthavn (TQO)(28.6 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(77 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Lokation
Carretera Tulum-Boca Paila Km 7, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico
Tulum Strand (0.1 mil)
Ven a la Luz Skulptur (0.2 mil)
SFER IK (1.9 mil)
Sian Ka'an-biosfærereservatet (2 mil)
Jaguar Park (2.3 mil)
Tulum-nationalparken (2.4 mil)
Værelsesmuligheder
10
Saastal Jungle View Plunge Pool
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
409 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelseSvømmebasin
13
Suki Garden View Deluxe
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
409 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
11
Shizen Garden View Plunge Pool
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
409 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelseSvømmebasin
24
Shibari Grand Cenote Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
797 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelseSvømmebasin
16
Yaakun Grand Cenote View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
797 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
14
Tsuri Jungle View Deluxe
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
409 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Hotel Shibari - Restaurant & Cenote Club
9
Fantastisk
Baseret på 369 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Hotel Shibari - Restaurant & Cenote Club roser rejsende den slående private cenote, den rolige jungle-design, den gode beliggenhed hvor man kan gå til mange steder, og det venlige og opmærksomme personale. Mange fremhæver rummelige, stilfulde værelser, der føles afslappende og godt udstyret til at koble af.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Hotel Shibari - Restaurant & Cenote Club roser rejsende den slående private cenote, den rolige jungle-design, den gode beliggenhed hvor man kan gå til mange steder, og det venlige og opmærksomme personale. Mange fremhæver rummelige, stilfulde værelser, der føles afslappende og godt udstyret til at koble af.
Dog inkluderer tilbagevendende ulemper støj fra det nærliggende natteliv eller DJ-sets og lejlighedsvise lukninger eller vedligeholdelsesproblemer med poolen eller jacuzzierne. Maden og morgenmaden er bredt nydt, selvom flere gæster finder priserne høje og menuen begrænset, med et par klager over skjulte eller uklare gebyrer. Faciliteter som yoga, spabehandlinger og cykellån er værdsatte; bemærk at adgangen til stranden er via partnerklubber og myg kan være mærkbare. Forvent et smukt, livligt, men alligevel afslappende ophold centreret omkring cenoten.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Hotellets unikke cenote sætter stemningen, mens yoga, spabehandlinger, cykler og en swim-up bar roses. Nogle rapporterer lukninger eller vedligeholdelsesproblemer med poolen eller jacuzzien, et lille udendørs fitnesscenter og strandadgang via partnerklubber i stedet for på stedet.
Relaterede gæsteanmeldelser
10
David
16. aug. 2025
·
Overnattede 6 nætter
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
10
Helen
16. aug. 2025
·
Overnattede 2 nætter
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
10
John Richard
11. mar. 2025
·
Overnattede 7 nætter
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
6
Deidra Jefferson
15. sep. 2025
·
Overnattede 3 nætter
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
10
YANIRE
26. aug. 2024
·
Overnattede 2 nætter
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Ariel
3. maj 2024
·
Overnattede 4 nætter
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
10
Christina
28. maj 2024
·
Overnattede 3 nætter
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
10
John
22. jun. 2024
·
Overnattede 4 nætter
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
6
Haley
11. okt. 2025
·
Overnattede 6 nætter
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
6
Babak
28. jun. 2024
·
Overnattede 6 nætter
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
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Rengøring
Den generelle renlighed roses på tværs af værelser og område, og mange beskriver rummene som uplettede og godt vedligeholdte. Et par gæster rapporterede oversete detaljer eller vedligeholdelsesrelateret snavs (f.eks. enkelte hårstrå, en beskidt jacuzzi).
Relaterede gæsteanmeldelser
10
Bimal M
16. nov. 2025
·
Overnattede 2 nætter
Very clean, very private experience.
Very clean, very private experience.
10
Lindcy
24. maj 2024
·
Overnattede 3 nætter
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
Benjamin
13. maj 2025
·
Overnattede 4 nætter
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
10
Melissa
21. jul. 2025
·
Overnattede 4 nætter
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
4
Brenda Angelica
20. maj 2025
·
Overnattede 2 nætter
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
Rita
7. jun. 2025
·
Overnattede 3 nætter
outstanding service . responsive, clean , very welcoming
outstanding service . responsive, clean , very welcoming
10
Kalila
16. dec. 2024
·
Overnattede 3 nætter
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
elizabeth
24. aug. 2025
·
Overnattede 2 nætter
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9. nov. 2025
·
Overnattede 3 nætter
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
Hayley
27. jun. 2024
·
Overnattede 4 nætter
Best hotel! Great staff and so clean!
Best hotel! Great staff and so clean!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er rummelige, stilfulde og komfortable, og nogle suiter tilbyder private plunge pools eller jacuzzier. Støj fra det nærliggende natteliv kan påvirke visse værelser, og et par gæster rapporterede jacuzzifejl eller begrænset privatliv.
Relaterede gæsteanmeldelser
10
Nicole
24. dec. 2025
·
Overnattede 3 nætter
Wonderful staff, great location, beautiful and comfortable room
Wonderful staff, great location, beautiful and comfortable room
6
MARCOS ARMINO
22. apr. 2024
·
Overnattede 3 nætter
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
10
Steven
20. feb. 2024
·
Overnattede 9 nætter
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
10
Melissa
21. jul. 2025
·
Overnattede 4 nætter
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
SAM
13. mar. 2024
·
Overnattede 4 nætter
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
8
Kevin
6. jan. 2025
·
Overnattede 6 nætter
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
10
Christina
12. feb. 2025
·
Overnattede 7 nætter
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
Carolina
8. feb. 2025
·
Overnattede 2 nætter
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Kalila
16. dec. 2024
·
Overnattede 3 nætter
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
Carlee
8. mar. 2024
·
Overnattede 5 nætter
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
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Service
Servicen roses bredt som venlig, opmærksom og proaktiv, med butler-service og smidig indtjekning nævnt. Nogle gæster nævner dog manglende organisation og bekymringer over uventede gebyrer eller priser for tjenester som taxaer.
Relaterede gæsteanmeldelser
10
Sueli
25. jan. 2024
·
Overnattede 1 nat
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
10
Rebecca
30. jan. 2026
·
Overnattede 2 nætter
Great room, exceptional service. Very easy to valet
Great room, exceptional service. Very easy to valet
10
Tiago Miguel
22. jun. 2025
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Overnattede 3 nætter
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
10
Rashad
3. maj 2024
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Overnattede 4 nætter
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
6
Soheil
27. jan. 2025
·
Overnattede 4 nætter
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
10
Gregory
7. aug. 2025
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Overnattede 4 nætter
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
10
Colleen
17. jun. 2024
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Overnattede 4 nætter
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
2
Viviana
22. maj 2024
·
Overnattede 2 nætter
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
10
Abby
21. jan. 2025
·
Overnattede 5 nætter
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
4
Jenny
27. feb. 2024
·
Overnattede 3 nætter
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
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Lokation
Centralt og gåafstand til mange steder i Tulum hotelzonen nær restauranter, klubber og strandklubber; mange følte sig sikre. Forvent en vis støj fra nattelivet og dyre eller begrænsede transportmuligheder; direkte adgang til stranden er via partnerklubber på den anden side af gaden.
Relaterede gæsteanmeldelser
10
Lindcy
24. maj 2024
·
Overnattede 3 nætter
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
YANIRE
26. aug. 2024
·
Overnattede 2 nætter
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Melissa
21. jul. 2025
·
Overnattede 4 nætter
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
Ericka
20. apr. 2025
·
Overnattede 4 nætter
Beautiful property that is conveniently located.
Beautiful property that is conveniently located.
10
Christina
12. feb. 2025
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Overnattede 7 nætter
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
John
22. jun. 2024
·
Overnattede 4 nætter
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
10
Carolina
8. feb. 2025
·
Overnattede 2 nætter
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Maurice
23. jun. 2025
·
Overnattede 4 nætter
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
10
luisa
2. jul. 2025
·
Overnattede 3 nætter
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
10
Timothy
7. mar. 2024
·
Overnattede 5 nætter
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
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Spisning
Gæster roser ofte morgenmaden, cocktailsene og restauranterne på stedet og kalder maden lækker. Andre bemærker høje priser og til tider en begrænset menu eller gennemsnitlige retter.
Relaterede gæsteanmeldelser
10
Luis
27. nov. 2024
·
Overnattede 2 nætter
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
10
Lindcy
24. maj 2024
·
Overnattede 3 nætter
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
8
Itzel
4. apr. 2024
·
Overnattede 2 nætter
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
4
Brenda Angelica
20. maj 2025
·
Overnattede 2 nætter
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
lorena
2. dec. 2025
·
Overnattede 2 nætter
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
10
elizabeth
24. aug. 2025
·
Overnattede 2 nætter
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9. nov. 2025
·
Overnattede 3 nætter
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
jennifer v
4. jun. 2025
·
Overnattede 4 nætter
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
10
Tania
21. jun. 2024
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Overnattede 2 nætter
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
10
Timothy
7. mar. 2024
·
Overnattede 5 nætter
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
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8
Vicki
14. mar. 2026
·
Overnattede 5 nætter
Fantastisk smukt hotel med hyggelige hytter og flotte værelser. Intet at sætte en finger på. Personalet var også super søde og hjælpsomme. Det eneste som jeg synes kunne forbedres var morgenmaden. Vi havde bestilt hvor det var inkluderet i prisen, så udvalget var noget begrænset og det blev derfor lidt ensformigt det vi spiste, men kvaliteten var fin, dog havde spist bedre morgenmad andre steder. Ville gerne have prøvet deres massage, men det var simpelthen for dyrt desværre. Alt i alt et fantastisk sted og vil klart anbefale det til andre rejsende. Ville give 4,5 hvis muligt.
Fantastisk smukt hotel med hyggelige hytter og flotte værelser. Intet at sætte en finger på. Personalet var også super søde og hjælpsomme. Det eneste som jeg synes kunne forbedres var morgenmaden. Vi havde bestilt hvor det var inkluderet i prisen, så udvalget var noget begrænset og det blev derfor lidt ensformigt det vi spiste, men kvaliteten var fin, dog havde spist bedre morgenmad andre steder. Ville gerne have prøvet deres massage, men det var simpelthen for dyrt desværre. Alt i alt et fantastisk sted og vil klart anbefale det til andre rejsende. Ville give 4,5 hvis muligt.
10
Camilla
28. apr. 2026
·
Overnattede 2 nætter
quarto limpo ,hotel lindo ,confortável Amei
quarto limpo ,hotel lindo ,confortável Amei
8
Daniela
3. apr. 2026
·
Overnattede 1 nat
Hotel bonito, diferente. Quarto bonito e limpo. O cenote dentro realmente é muito interessante e bonito. A área do hotel é realmente bonita. Tulum é mais rústico, e como o hotel é grande e tem estrutura, ele te dá conveniência e segurança. (O que não aconteceu com outros “pé na areia”). Próximo a restaurantes e atrações. A equipe não se esforça muito em agradar. Pedimos para deixar o carro lá alguns minutos após liberar o quarto e fazer o check out, para ir ao Ahau a pé, que é 300metros, e não permitiram.
Hotel bonito, diferente. Quarto bonito e limpo. O cenote dentro realmente é muito interessante e bonito. A área do hotel é realmente bonita. Tulum é mais rústico, e como o hotel é grande e tem estrutura, ele te dá conveniência e segurança. (O que não aconteceu com outros “pé na areia”). Próximo a restaurantes e atrações. A equipe não se esforça muito em agradar. Pedimos para deixar o carro lá alguns minutos após liberar o quarto e fazer o check out, para ir ao Ahau a pé, que é 300metros, e não permitiram.
6
Aram
22. mar. 2026
·
Overnattede 6 nætter
Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty
Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty
8
Hector J
12. mar. 2026
·
Overnattede 3 nætter
El cuarto quedaba muy lejos del lobby y había que subir muchos escalones muy incómodos. La limpieza no la hacían a fondo. Dejaban la basura El personal de recepción no muy amable sobre todo una chica argentina El personal del restaurant muy variado pero en especia un chico Mario muy diligente y nos dio excelente servicio
El cuarto quedaba muy lejos del lobby y había que subir muchos escalones muy incómodos. La limpieza no la hacían a fondo. Dejaban la basura El personal de recepción no muy amable sobre todo una chica argentina El personal del restaurant muy variado pero en especia un chico Mario muy diligente y nos dio excelente servicio
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 00:00
Før 12:00
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Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-19: 158.98131247863768USD
- 2026-09-20: 158.92736454162596USD
- 2026-09-21: 157.48765524597167USD
- 2026-09-22: 157.48765524597167USD
- 2026-09-23: 156.73783146820068USD
- 2026-09-24: 157.48765524597167USD
- 2026-09-25: 157.48765524597167USD
- 2026-09-26: 157.4822604522705USD
- 2026-09-27: 157.48765524597167USD
- 2026-09-28: 162.34620995635984USD
- 2026-09-29: 157.48765524597167USD
- 2026-09-30: 157.48765524597167USD
- 2026-10-01: 160.097158996582USD
- 2026-10-02: 160.17552362976073USD
- 2026-10-03: 162.3932217300415USD
- 2026-10-04: 157.48765524597167USD
- 2026-10-05: 162.34620995635984USD
- 2026-10-06: 162.4699924468994USD
- 2026-10-07: 157.48765524597167USD
- 2026-10-08: 162.34620995635984USD
- 2026-10-09: 160.2852411224365USD
- 2026-10-10: 165.1986545791626USD
- 2026-10-11: 162.89999954223632USD
- 2026-10-12: 161.63999993286131USD
- 2026-10-13: 161.6487752304077USD
- 2026-10-14: 160.5046585922241USD
- 2026-10-15: 163.6940676345825USD
- 2026-10-16: 163.6389636703491USD
- 2026-10-17: 165.1986545791626USD
- 2026-10-18: 162.34620995635984USD
- 2026-10-19: 157.96567250213621USD
- 2026-10-20: 157.48765524597167USD
- 2026-10-21: 163.65488531799315USD
- 2026-10-22: 163.02013879547118USD
- 2026-10-23: 166.01999440460204USD
- 2026-10-24: 168.26266969909668USD
- 2026-10-25: 163.10633288574218USD
- 2026-10-26: 162.9025918457031USD
- 2026-10-27: 163.1768680618286USD
- 2026-10-28: 165.26134278259275USD
- 2026-10-29: 165.26134278259275USD
- 2026-10-30: 166.18922978363037USD
- 2026-10-31: 168.34886378936767USD
- 2026-11-01: 189.24848725891113USD
- 2026-11-02: 187.6968885406494USD
- 2026-11-03: 242.56719515075682USD
- 2026-11-04: 245.34999789123535USD
- 2026-11-05: 242.56719515075682USD
- 2026-11-06: 246.40700962982177USD
- 2026-11-07: 254.03964432983398USD
- 2026-11-08: 250.35999216766356USD
- 2026-11-09: 227.85830764007568USD
- 2026-11-10: 227.06718216247558USD
- 2026-11-11: 228.1499943267822USD
- 2026-11-12: 227.85830764007568USD
- 2026-11-13: 250.35999216766356USD
- 2026-11-14: 248.09967870025633USD
- 2026-11-15: 215.21040647888182USD
- 2026-11-16: 226.1264737686157USD
- 2026-11-17: 224.2222342010498USD
- 2026-11-18: 226.7533908340454USD
- 2026-11-19: 235.65000117645263USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
Du skal betale følgende fuldt refunderbare depositum.
Deposit: USD 200 per accommodation, per day
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Betaling uden kontanter er tilgængelig
- Lydisolerede gæsteværelser kan ikke garanteres
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Poolen er tilgængelig fra kl. 08.00 til kl. 18.00.
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Gæster under 18 år er ikke tilladt på dette overnatningssted kun for voksne.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for kontinental morgenmad: 30 USD pr. person (cirkapriser)
- Gebyr for selvstændig parkering (utildækket): 20 USD pr. dag
- Tillægsgebyr for parkeringsservice: USD 5 pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Spa/Jacuzzi
Massage
Spa og wellnesscenter
Bar ved poolen
Kun voksne
Beach Sun Loungers
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Parking Onsite
Internet
Gratis wi-fi
Serviceydelser
Turistservice
Sikkerhedsboks
Cykeludlejning
Opbevaring af bagage
Rygeområde
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Have
Udendørs pool
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)