Hotel Shibari - Restaurant & Cenote Club
188 $
/ Nacht
Ø-Preis September
Preise für Hotel Shibari - Restaurant & Cenote Club
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
188 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Hotel Shibari - Restaurant & Cenote Club liegt der Preis pro Nacht im günstigsten Monat (August) durchschnittlich bei 170 $ und im teuersten Monat (Januar) bei 414 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 414 $ |
| Februar | 361 $ |
| März | 273 $ |
| April | 259 $ |
| Mai | 221 $ |
| Juni | 203 $ |
| Juli | 211 $ |
| August | 170 $ |
| September | 188 $ |
| Oktober | 190 $ |
| November | 236 $ |
| Dezember | 278 $ |
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Sep · 188 $
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Am teuersten: Januar (ca. 414 $)
Am günstigsten: August (ca. 170 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools und Fitnessmöglichkeiten. Zu den Highl...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools und Fitnessmöglichkeiten. Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und ein Souvenirladen/Kiosk.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, eine Gepäckaufbewahrung und ein Tresorfach an der Rezeption. Vor Ort gibt es Folgendes: Parken ohne Service (kostenpflichtig).
Gastronomie
Genieße internationale Küche im ATTA, einem ein Restaurant, das eine Bar/Lounge bietet, oder bleib bequem auf deinem Zimmer und nutz den Zimmerservice (rund um die Uhr). Im Pool, den dieses Hotel zur Verfügung stellt, kannst du dir an der Swim-Up-Bar dein Lieblingsgetränk bestellen. Gegen Gebühr wird täglich von 07:30 Uhr bis 11:30 Uhr ein kontinentales Frühstück angeboten.
Zimmer
Fühl dich in einem der 64 klimatisierten Zimmer mit Minibar und Espressomaschine wie zu Hause. In deinem Zimmer findest du ein Pillowtop-Bett mit hochwertige Bettwaren vor. 70 Zoll groáe Smart-TVs mit Satellitenempfang sorgen fr gute Unterhaltung; auáerdem steht ein WLAN-Internetzugang (kostenlos) zur Verfgung. Es gibt eigene Badezimmer mit Duschen, die über Regenduschen und kostenlose Toilettenartikel verfügen.
Standort
Hotel Shibari Tulum - Restaurant & Cenote Club in Tulum (Zona Hotelera) ist nur wenige Schritte von Strand von Tulum und eine 4-minütige Fahrt von Biosphärenreservat Sian Ka'an entfernt. Dieses Hotel im luxuriösen Stil ist 9,8 km von Maya-Ruinen von Tulum und 6,1 km von Playa Paraiso entfernt.
Was ist in der Nähe?
Strand von Tulum(0.1 Meilen)
Ven a la Luz Skulptur(0.2 Meilen)
SFER IK(1.9 Meilen)
Biosphärenreservat Sian Ka'an(2 Meilen)
Jaguar Park(2.3 Meilen)
Nationalpark Tulum(2.4 Meilen)
Zugang zum Jaguar-Park(2.4 Meilen)
Jaguar-Aussichtspunkt Tulum(2.5 Meilen)
Öffentlicher Strand von Las Palmas(3.3 Meilen)
Hunab Lifestyle Center(3.7 Meilen)
Playa Paraiso(3.8 Meilen)
Strand Akun(3.9 Meilen)
Strand(4.8 Meilen)
Holistika Kunstspaziergang(4.8 Meilen)
Dos Aguas Park(5.2 Meilen)
Flughafen Tulum Intl. (TQO)(28.6 Meilen)
Flughafen Cancún (CUN)(77 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Standort
Carretera Tulum-Boca Paila Km 7, Zona Hotelera, Tulum, Tulum, Bundesstaat Quintana Roo, Mexiko
Strand von Tulum (0.1 Meilen)
Ven a la Luz Skulptur (0.2 Meilen)
SFER IK (1.9 Meilen)
Biosphärenreservat Sian Ka'an (2 Meilen)
Jaguar Park (2.3 Meilen)
Nationalpark Tulum (2.4 Meilen)
Zimmeroptionen
10
Saastal Jungle View Plunge Pool
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
409 ft²
KlimaanlageWLAN (kostenlos)Eigenes BadTauchbecken
13
Suki Garden View Deluxe
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
409 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
11
Shizen Garden View Plunge Pool
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
409 ft²
KlimaanlageWLAN (kostenlos)Eigenes BadTauchbecken
24
Shibari Grand Cenote Front
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
797 ft²
KlimaanlageWLAN (kostenlos)Eigenes BadTauchbecken
16
Yaakun Grand Cenote View
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
797 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
14
Tsuri Jungle View Deluxe
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
409 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
Gästebewertungen zu Hotel Shibari - Restaurant & Cenote Club
9
Fantastisch
Basierend auf 369 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im Hotel Shibari - Restaurant & Cenote Club loben Reisende die beeindruckende private Cenote, das friedliche Dschungeldesign, die gute Erreichbarkeit zu Fuß und das freundliche, aufmerksame Personal. Viele heben die geräumigen, stilvollen Zimmer hervor, die entspannend und gut ausgestattet sind, um abzuschalten.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im Hotel Shibari - Restaurant & Cenote Club loben Reisende die beeindruckende private Cenote, das friedliche Dschungeldesign, die gute Erreichbarkeit zu Fuß und das freundliche, aufmerksame Personal. Viele heben die geräumigen, stilvollen Zimmer hervor, die entspannend und gut ausgestattet sind, um abzuschalten.
Wiederkehrende Nachteile sind jedoch Lärm von nahegelegenen Bars oder DJ-Sets sowie gelegentliche Schließungen oder Wartungsarbeiten am Pool oder den Whirlpools. Essen und Frühstück werden weitgehend genossen, obwohl einige Gäste die Preise als hoch und die Speisekarte als begrenzt empfinden, mit vereinzelten Beschwerden über versteckte oder unklare Gebühren. Annehmlichkeiten wie Yoga, Spa-Anwendungen und Fahrradverleih werden geschätzt; beachten Sie, dass der Strandzugang über Partnerclubs erfolgt und Mücken auffallen können. Erwarten Sie einen wunderschönen, lebendigen und dennoch entspannenden Aufenthalt rund um die Cenote.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die besondere Cenote prägt die Atmosphäre, während Yoga, Spa-Behandlungen, Fahrräder und eine Swim-up-Bar gelobt werden. Einige berichten von Schließungen oder Wartungsarbeiten am Pool oder Whirlpool, einem kleinen Fitnessraum im Freien und Strandzugang über Partnerclubs anstelle von direktem Zugang vor Ort.
Ähnliche Gästebewertungen
10
David
16. Aug. 2025
·
Aufenthalt am 6 Nächte
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
10
Helen
16. Aug. 2025
·
Aufenthalt am 2 Nächte
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
10
John Richard
11. März 2025
·
Aufenthalt am 7 Nächte
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
6
Deidra Jefferson
15. Sept. 2025
·
Aufenthalt am 3 Nächte
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
10
YANIRE
26. Aug. 2024
·
Aufenthalt am 2 Nächte
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Ariel
3. Mai 2024
·
Aufenthalt am 4 Nächte
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
10
Christina
28. Mai 2024
·
Aufenthalt am 3 Nächte
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
10
John
22. Juni 2024
·
Aufenthalt am 4 Nächte
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
6
Haley
11. Okt. 2025
·
Aufenthalt am 6 Nächte
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
6
Babak
28. Juni 2024
·
Aufenthalt am 6 Nächte
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die allgemeine Sauberkeit wird in den Zimmern und auf dem Gelände gelobt, wobei viele die Räume als makellos und gut gepflegt beschreiben. Einige Gäste berichteten jedoch von übersehenen Details oder wartungsbedingtem Schmutz (z. B. einzelne Haare, ein schmutziger Whirlpool).
Ähnliche Gästebewertungen
10
Bimal M
16. Nov. 2025
·
Aufenthalt am 2 Nächte
Very clean, very private experience.
Very clean, very private experience.
10
Lindcy
24. Mai 2024
·
Aufenthalt am 3 Nächte
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
Benjamin
13. Mai 2025
·
Aufenthalt am 4 Nächte
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
10
Melissa
21. Juli 2025
·
Aufenthalt am 4 Nächte
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
4
Brenda Angelica
20. Mai 2025
·
Aufenthalt am 2 Nächte
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
Rita
7. Juni 2025
·
Aufenthalt am 3 Nächte
outstanding service . responsive, clean , very welcoming
outstanding service . responsive, clean , very welcoming
10
Kalila
16. Dez. 2024
·
Aufenthalt am 3 Nächte
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
elizabeth
24. Aug. 2025
·
Aufenthalt am 2 Nächte
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9. Nov. 2025
·
Aufenthalt am 3 Nächte
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
Hayley
27. Juni 2024
·
Aufenthalt am 4 Nächte
Best hotel! Great staff and so clean!
Best hotel! Great staff and so clean!
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind geräumig, stilvoll und komfortabel, wobei einige Suiten einen privaten Plunge Pool oder Whirlpool bieten. Lärm von nahegelegenen Bars kann bestimmte Zimmer beeinträchtigen, und einige Gäste berichteten von Whirlpool-Defekten oder eingeschränkter Privatsphäre.
Ähnliche Gästebewertungen
10
Nicole
24. Dez. 2025
·
Aufenthalt am 3 Nächte
Wonderful staff, great location, beautiful and comfortable room
Wonderful staff, great location, beautiful and comfortable room
6
MARCOS ARMINO
22. Apr. 2024
·
Aufenthalt am 3 Nächte
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
10
Steven
20. Feb. 2024
·
Aufenthalt am 9 Nächte
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
10
Melissa
21. Juli 2025
·
Aufenthalt am 4 Nächte
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
SAM
13. März 2024
·
Aufenthalt am 4 Nächte
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
8
Kevin
6. Jan. 2025
·
Aufenthalt am 6 Nächte
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
10
Christina
12. Feb. 2025
·
Aufenthalt am 7 Nächte
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
Carolina
8. Feb. 2025
·
Aufenthalt am 2 Nächte
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Kalila
16. Dez. 2024
·
Aufenthalt am 3 Nächte
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
Carlee
8. März 2024
·
Aufenthalt am 5 Nächte
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
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Dienstleistung
Der Service wird weithin als freundlich, aufmerksam und proaktiv gelobt, mit Butler-Service und reibungslosen Check-ins. Einige Gäste erwähnen jedoch mangelnde Organisation und Bedenken hinsichtlich unerwarteter Gebühren oder Preise für Dienstleistungen wie Taxis.
Ähnliche Gästebewertungen
10
Sueli
25. Jan. 2024
·
Aufenthalt am 1 Nacht
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
10
Rebecca
30. Jan. 2026
·
Aufenthalt am 2 Nächte
Great room, exceptional service. Very easy to valet
Great room, exceptional service. Very easy to valet
10
Tiago Miguel
22. Juni 2025
·
Aufenthalt am 3 Nächte
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
10
Rashad
3. Mai 2024
·
Aufenthalt am 4 Nächte
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
6
Soheil
27. Jan. 2025
·
Aufenthalt am 4 Nächte
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
10
Gregory
7. Aug. 2025
·
Aufenthalt am 4 Nächte
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
10
Colleen
17. Juni 2024
·
Aufenthalt am 4 Nächte
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
2
Viviana
22. Mai 2024
·
Aufenthalt am 2 Nächte
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
10
Abby
21. Jan. 2025
·
Aufenthalt am 5 Nächte
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
4
Jenny
27. Feb. 2024
·
Aufenthalt am 3 Nächte
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
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Standort
Zentrale, fußläufige Lage in der Hotelzone von Tulum in der Nähe von Restaurants, Clubs und Strandclubs; viele fühlten sich sicher. Erwarten Sie etwas Nachtlebenlärm sowie teure oder begrenzte Transportmöglichkeiten; der direkte Strandzugang erfolgt über Partnerclubs gegenüber der Straße.
Ähnliche Gästebewertungen
10
Lindcy
24. Mai 2024
·
Aufenthalt am 3 Nächte
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
YANIRE
26. Aug. 2024
·
Aufenthalt am 2 Nächte
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Melissa
21. Juli 2025
·
Aufenthalt am 4 Nächte
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
Ericka
20. Apr. 2025
·
Aufenthalt am 4 Nächte
Beautiful property that is conveniently located.
Beautiful property that is conveniently located.
10
Christina
12. Feb. 2025
·
Aufenthalt am 7 Nächte
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
John
22. Juni 2024
·
Aufenthalt am 4 Nächte
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
10
Carolina
8. Feb. 2025
·
Aufenthalt am 2 Nächte
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Maurice
23. Juni 2025
·
Aufenthalt am 4 Nächte
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
10
luisa
2. Juli 2025
·
Aufenthalt am 3 Nächte
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
10
Timothy
7. März 2024
·
Aufenthalt am 5 Nächte
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
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Gastronomie
Gäste loben häufig das Frühstück, die Cocktails und das Essen vor Ort und nennen die Speisen schmackhaft. Andere weisen auf hohe Preise und manchmal eine begrenzte Speisekarte oder durchschnittliche Gerichte hin.
Ähnliche Gästebewertungen
10
Luis
27. Nov. 2024
·
Aufenthalt am 2 Nächte
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
10
Lindcy
24. Mai 2024
·
Aufenthalt am 3 Nächte
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
8
Itzel
4. Apr. 2024
·
Aufenthalt am 2 Nächte
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
4
Brenda Angelica
20. Mai 2025
·
Aufenthalt am 2 Nächte
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
lorena
2. Dez. 2025
·
Aufenthalt am 2 Nächte
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
10
elizabeth
24. Aug. 2025
·
Aufenthalt am 2 Nächte
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9. Nov. 2025
·
Aufenthalt am 3 Nächte
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
jennifer v
4. Juni 2025
·
Aufenthalt am 4 Nächte
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
10
Tania
21. Juni 2024
·
Aufenthalt am 2 Nächte
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
10
Timothy
7. März 2024
·
Aufenthalt am 5 Nächte
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Camilla
28. Apr. 2026
·
Aufenthalt am 2 Nächte
quarto limpo ,hotel lindo ,confortável Amei
quarto limpo ,hotel lindo ,confortável Amei
8
Daniela
3. Apr. 2026
·
Aufenthalt am 1 Nacht
Hotel bonito, diferente. Quarto bonito e limpo. O cenote dentro realmente é muito interessante e bonito. A área do hotel é realmente bonita. Tulum é mais rústico, e como o hotel é grande e tem estrutura, ele te dá conveniência e segurança. (O que não aconteceu com outros “pé na areia”). Próximo a restaurantes e atrações. A equipe não se esforça muito em agradar. Pedimos para deixar o carro lá alguns minutos após liberar o quarto e fazer o check out, para ir ao Ahau a pé, que é 300metros, e não permitiram.
Hotel bonito, diferente. Quarto bonito e limpo. O cenote dentro realmente é muito interessante e bonito. A área do hotel é realmente bonita. Tulum é mais rústico, e como o hotel é grande e tem estrutura, ele te dá conveniência e segurança. (O que não aconteceu com outros “pé na areia”). Próximo a restaurantes e atrações. A equipe não se esforça muito em agradar. Pedimos para deixar o carro lá alguns minutos após liberar o quarto e fazer o check out, para ir ao Ahau a pé, que é 300metros, e não permitiram.
6
Aram
22. März 2026
·
Aufenthalt am 6 Nächte
Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty
Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty
8
Vicki
14. März 2026
·
Aufenthalt am 5 Nächte
Fantastisk smukt hotel med hyggelige hytter og flotte værelser. Intet at sætte en finger på. Personalet var også super søde og hjælpsomme. Det eneste som jeg synes kunne forbedres var morgenmaden. Vi havde bestilt hvor det var inkluderet i prisen, så udvalget var noget begrænset og det blev derfor lidt ensformigt det vi spiste, men kvaliteten var fin, dog havde spist bedre morgenmad andre steder. Ville gerne have prøvet deres massage, men det var simpelthen for dyrt desværre. Alt i alt et fantastisk sted og vil klart anbefale det til andre rejsende. Ville give 4,5 hvis muligt.
Fantastisk smukt hotel med hyggelige hytter og flotte værelser. Intet at sætte en finger på. Personalet var også super søde og hjælpsomme. Det eneste som jeg synes kunne forbedres var morgenmaden. Vi havde bestilt hvor det var inkluderet i prisen, så udvalget var noget begrænset og det blev derfor lidt ensformigt det vi spiste, men kvaliteten var fin, dog havde spist bedre morgenmad andre steder. Ville gerne have prøvet deres massage, men det var simpelthen for dyrt desværre. Alt i alt et fantastisk sted og vil klart anbefale det til andre rejsende. Ville give 4,5 hvis muligt.
8
Hector J
12. März 2026
·
Aufenthalt am 3 Nächte
El cuarto quedaba muy lejos del lobby y había que subir muchos escalones muy incómodos. La limpieza no la hacían a fondo. Dejaban la basura El personal de recepción no muy amable sobre todo una chica argentina El personal del restaurant muy variado pero en especia un chico Mario muy diligente y nos dio excelente servicio
El cuarto quedaba muy lejos del lobby y había que subir muchos escalones muy incómodos. La limpieza no la hacían a fondo. Dejaban la basura El personal de recepción no muy amable sobre todo una chica argentina El personal del restaurant muy variado pero en especia un chico Mario muy diligente y nos dio excelente servicio
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
Mehr anzeigenOptionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Oktober 2026
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-17: 186.7544514390564USD
- 2026-09-18: 158.65564439437867USD
- 2026-09-19: 162.59222636444093USD
- 2026-09-20: 161.59146936080933USD
- 2026-09-21: 160.59072988449097USD
- 2026-09-22: 161.7753659312439USD
- 2026-09-23: 156.45580883789063USD
- 2026-09-24: 161.83492374160767USD
- 2026-09-25: 158.6692806440735USD
- 2026-09-26: 162.46292737472535USD
- 2026-09-27: 164.4867536517334USD
- 2026-09-28: 162.46292737472535USD
- 2026-09-29: 162.52567515609744USD
- 2026-09-30: 164.5573536694336USD
- 2026-10-01: 160.2116140992737USD
- 2026-10-02: 135.48388779052735USD
- 2026-10-03: 164.1729796902466USD
- 2026-10-04: 161.33334461883547USD
- 2026-10-05: 161.33334461883547USD
- 2026-10-06: 164.97048996963503USD
- 2026-10-07: 162.52567515609744USD
- 2026-10-08: 160.6116750238037USD
- 2026-10-09: 159.65466619400024USD
- 2026-10-10: 165.31427069137575USD
- 2026-10-11: 162.7923882815552USD
- 2026-10-12: 161.69417941635132USD
- 2026-10-13: 161.7490924887085USD
- 2026-10-14: 160.70579669586184USD
- 2026-10-15: 163.75723182037353USD
- 2026-10-16: 162.29200101608276USD
- 2026-10-17: 165.40453635452272USD
- 2026-10-18: 162.52567515609744USD
- 2026-10-19: 160.69010975051881USD
- 2026-10-20: 162.83161440856935USD
- 2026-10-21: 167.9068582827759USD
- 2026-10-22: 167.04398865234376USD
- 2026-10-23: 164.76130148620607USD
- 2026-10-24: 164.76130148620607USD
- 2026-10-25: 163.25519698745728USD
- 2026-10-26: 164.38357035873415USD
- 2026-10-27: 164.66377951538087USD
- 2026-10-28: 165.40453635452272USD
- 2026-10-29: 165.40453635452272USD
- 2026-10-30: 169.5253303866577USD
- 2026-10-31: 170.55821495544436USD
- 2026-11-01: 191.03360474624634USD
- 2026-11-02: 193.8635822680664USD
- 2026-11-03: 250.94643083953858USD
- 2026-11-04: 241.3057951057434USD
- 2026-11-05: 250.94643083953858USD
- 2026-11-06: 247.215847381897USD
- 2026-11-07: 254.35868323425294USD
- 2026-11-08: 260.2488420098877USD
- 2026-11-09: 228.10387223281862USD
- 2026-11-10: 228.12741141448976USD
- 2026-11-11: 222.25204569122317USD
- 2026-11-12: 228.14309835983278USD
- 2026-11-13: 254.8371964128113USD
- 2026-11-14: 257.1833324528504USD
- 2026-11-15: 220.83222815551758USD
- 2026-11-16: 234.2861236834717USD
- 2026-11-17: 230.55129861602785USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Deposit: USD 200 per accommodation, per day
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Bargeldlose Transaktionen sind verfügbar
- Geräuschfreie Zimmer können nicht garantiert werden
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Der Pool ist von 08:00 Uhr bis 18:00 Uhr geöffnet.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- Aufpreis für das kontinentale Frühstück: ca. 30 USD pro Person
- Parkplätze ohne Parkservice (nicht überdacht): 20 USD pro Tag
- Gebühr für den Parkservice: 5 USD pro Tag
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Dienstleistungen
Informationsschalter für Ausflüge
Safe
Fahrradvermietung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Garten
Pool im Freien
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Whirlpool/Jacuzzi
Massage
Spa & Wellness Center
Pool-Bar
Nur für Erwachsene
Beach Sun Loungers
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Parking Onsite
Internet
Kostenloses W-LAN