Is parking available at the property?

Self-parking is available on-site for a fee of VND 180,000 per day, with in/out privileges. There is also nearby parking available for VND 150,000 per night, located 66 feet away. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

No pets or service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests must contact the property in advance to request these options.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of VND 2,500,000 per vehicle (one-way, maximum occupancy 4). For children up to 17 years old, the fee is VND 500,000 (one-way). Guests must arrange the transfer at least 24 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including a wheelchair-accessible path of travel, registration desk, concierge desk, and elevator access. There are well-lit paths to the entrance, and parking is available for vans with wheelchair accessibility.

What is the location of the property in relation to key landmarks?

The property is located in Hai Phong (Cat Hai), just 0.2 km from Cat Ba Wholesale Market and 0.9 km from Tung Thu Beach. It is also 1.2 km from Cat Co Beach and 1.9 km from Bến Bèo. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, the property features an outdoor pool. The operational hours are not specified, but guests can enjoy the pool during their stay.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 500,000 per day. Advance request or confirmation is required for rollaway bed availability.

Cat Ba Paradise Hotel - Sky Bar & Massage | Book like an insider

What guests think

At Paradise Elite Cat Ba - Managed by H&E Hospitality, travelers note generally friendly service and fair value, while pointing to mixed breakfast quality, inconsistent housekeeping, and some maintenance issues that affect comfort and the overall experience.

Many enjoy the rooftop pool and sky bar, plus organized excursions, though occasional closures, unclear water, or post-storm repairs reduced convenience. Rooms are often spacious and comfortable, yet others report dated decor, weak water pressure, malfunctioning amenities, smoke smells, and corridor noise. Location earns praise for beach access and bay scenery, but nearby construction and crowds are noted. Overall, expect appealing amenities and views with uneven consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and sky bar are frequent highlights, and the hotel organizes excursions; some mention spa or massage. A few reviews note early closing, unclear pool water, or temporary post-storm repairs.

Related guest reviews

10

travel

Sep 15, 2023

·

Stayed 1 night

hotel with high services, we got room with great view, staff are really helpful, high lights with the pool on top with the view to Lan Ha bay- bar is super amazing;), we really enjoy the activities they organized such as : day boat trip to see Lan Ha bay or sunset tour … they’re all really cool and worthy.

6

Ann Marie

Mar 31, 2023

·

Stayed 2 nights

Mgr or owner laying on couch in lobby watching tv every night. Water pit had rice cooked in it and they couldn’t replace. Rooftop pool and location excellent.

10

Sally

Aug 9, 2024

·

Stayed 3 nights

Lovely and clean. The sky bar man was so friendly. The sky pool is wonderful. Central pretty location.

6

Janneke

Jul 28, 2024

·

Stayed 1 night

The guy from the information about trips was really friendly and good. The hotel itself was okay but in the corridors guests were noisy, which was disturbing. Also the breakfast was not very nice and the pool had unclear water.

6

John

Aug 4, 2025

·

Stayed 2 nights

Everything was just okay, despite booking the best room in the hotel. The TV had no channels, the breakfast buffet was very limited and small, the breakfast hours were short, the pool closes early, had to hold down the toilet flusher to get the toilet to flush, very weak shower pressure, more like a trickle, mini-fridge barely works, doesn't keep anything cold. Definitely not a VIP experience for the high price of booking.

10

Collin

Sep 27, 2024

·

Stayed 3 nights

I checked out September 25th so this is a review of the hotel as Cat Ba recovers from the typhoon. The hotel was clean and staff were friendly. The sky at and pool were damaged in the typhoon and were being repaired. Overall a good place to stay.

10

Kool

Oct 8, 2023

·

One of the highlights of this hotel is its exceptional dining options. The in-house restaurant serves delectable dishes crafted by skilled chefs using fresh, locally sourced ingredients, the menu offers a diverse array of choices to satisfy your culinary cravings. The pool is a standout feature, offering a relaxing and soak up the sun. Additionally, the spa and wellness facilities provide a range of treatments for ultimate relaxation. Best ocean view, from the room it's very beautiful.

10

Chris

Nov 24, 2023

·

Stayed 1 night

Quy the waiter from Jolie bar was very nice and helpful and we had a great time in the pools . From the roof of the hotel there is a great view of the river and part of the town center . overall the hotel has a great atmosphere and everything including breakfast was great as in other 4* hotels

10

Carl

Nov 24, 2023

·

Stayed 1 night

We totally loved the Paradise Hotel. The staff were all so friendly and took such an interest in what we'd done each day. The rooftop bar was breathtaking. We could sit there all evening watching the town below and all around. A special thanks to Hun and all the bar staff. We also used the spa for a facial and massage which was so relaxing. We also enjoyed the charming afternoon tea every day. Thank you to Paradise Hotel for giving us such a relaxing and hospitable time in Cat Ba Island.

8

Karen

Jul 6, 2024

·

Stayed 2 nights

Had a great 2 nights as part of a longer travel. The staff are friendly and helpful. The guy up at the pool bar makes wicked cocktails. Breakfast was ok. Quite noisy in the rooms and some guests smoke in the rooms, so a strong smell of tobacco as soon as we stepped out our room.

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Cleanliness

Many guests find the property clean, but several cite lapses such as minimal housekeeping, smoky smells, mold or dust, and an isolated bug sighting.

Related guest reviews

10

Sally

Aug 9, 2024

·

Stayed 3 nights

Lovely and clean. The sky bar man was so friendly. The sky pool is wonderful. Central pretty location.

8

Linus

Sep 27, 2024

·

Stayed 2 nights

Great hotel and great location. A lot of cleaning up both at hotel (skybar and pool) and outside after typhon. It was very clean so we was very surpriced when we found a small bug living in the wall by the window at the breakfast. Otherwise it was a hreat stay. Restaurant in the hotel had so good food. Overall a fantastic stay. If i come back i will book this hotel and hope i get a toom with view over the bay. We had view over half the bay now.

10

Collin

Sep 27, 2024

·

Stayed 3 nights

I checked out September 25th so this is a review of the hotel as Cat Ba recovers from the typhoon. The hotel was clean and staff were friendly. The sky at and pool were damaged in the typhoon and were being repaired. Overall a good place to stay.

6

Leon

Feb 16, 2026

·

Stayed 2 nights

The hotel is well located and has some amazing views of the bay. That said, the rooms are a bit outdated and in need of renovations. The cleaning is not great either as they do the bare minimum. The breakfast is poor, they’d be better off focusing on a smaller breakfast with local food than trying to offer a continental breakfast that lacks quality and variety. Overall, this is a solid 3 start hotel with average rooms that meet minimum standards with a great view and a nice rooftop bar.

6

Eileen

Nov 23, 2023

·

Stayed 3 nights

Beautifully located with magnificent water views but the staff was unfriendly and slow and the hotel double booked our room, so we had to downgrade for the first night and switch to the room we booked for the second and third nights. The restaurant service was extremely slow but the breakfast was awesome. The tub faucet was too slow to fill and the floor was dusty. No soap or lotion by the sink. The comfort of the bed, convenience, massage, and sunset views made up for everything though.

10

Gregory

Jul 28, 2024

·

Stayed 1 night

This hotel was amazing and I’d return in a heartbeat. Wonderful staff and a modern, clean, and very comfortable property. Just perfect.

2

Fredrik

Dec 31, 2024

·

Stayed 1 night

Första rummet vi fick hade en stark röklukt och lakanen var inte tvättade. Fick tillslut byta rum efter att ha fått ett nej första gången. Andra rummet hade ingen cigarettlukt så var mycket bättre men fortfarande allmänt smutsigt och svartmögel i badrummet. Även om utsikten från rummet var bra är hela området framför hotellet en byggarbetsplats.

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8

Karen

Jul 6, 2024

·

Stayed 2 nights

Had a great 2 nights as part of a longer travel. The staff are friendly and helpful. The guy up at the pool bar makes wicked cocktails. Breakfast was ok. Quite noisy in the rooms and some guests smoke in the rooms, so a strong smell of tobacco as soon as we stepped out our room.

8

Sibylle

Aug 24, 2023

·

Stayed 2 nights

Toller Pool mit schöner Aussicht über die Bucht, gute Lage, sehr zentral. Frühstück eher für Asiaten geeignet , es roch etwas komisch im Zimmer. Zimmer sehr sauber. Personal nicht übermässig freundlich, aber hat Ausflüge gut organisiert.

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10

Charles

Feb 20, 2025

·

Stayed 2 nights

Clean, comfortable hotel near the beach. Good buffet, but some items, including water, not refilled once consumed. Great location, good value for money.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with bay views, and some include balconies or washing machines. Others report dated decor, weak water pressure, malfunctioning amenities, and noise or smoke from corridors.

Related guest reviews

8

ELIZABETH

Jul 3, 2024

·

Stayed 3 nights

Great hotel with lovely views, quiet and centrally located

6

Dung

Aug 2, 2024

·

Stayed 1 night

Nice views of the ocean and the mountains. The staff are helpful but not very profesional. Room was pretty neat but should be improved. Towes are old, my room has a peeling wall and the pump bottle in the shower room was not working right, no soap for hand washing.

10

Botha

Feb 28, 2023

·

Stayed 1 night

Room is so amazing, stunning, feeling like HOME living style. Pool view is cool. Having a little balcony and washing machine in the room is super convenient. Overall is clean, lighting is comfortable. Hotel lobby looks grand and breakfast is nice

8

Emory

Mar 17, 2024

·

Stayed 1 night

Comfortable bed, nice bathroom. The check-in process/service at the front desk was a bit slow, there was a required presentation about tourist opportunities at check-in but overall this was a nice hotel.

6

John

Aug 4, 2025

·

Stayed 2 nights

Everything was just okay, despite booking the best room in the hotel. The TV had no channels, the breakfast buffet was very limited and small, the breakfast hours were short, the pool closes early, had to hold down the toilet flusher to get the toilet to flush, very weak shower pressure, more like a trickle, mini-fridge barely works, doesn't keep anything cold. Definitely not a VIP experience for the high price of booking.

10

Alex

Feb 14, 2023

·

Stayed 1 night

A nice hotel with big rooms and facilities. don't have anything bad to say. I liked my stay there

6

Leon

Feb 16, 2026

·

Stayed 2 nights

The hotel is well located and has some amazing views of the bay. That said, the rooms are a bit outdated and in need of renovations. The cleaning is not great either as they do the bare minimum. The breakfast is poor, they’d be better off focusing on a smaller breakfast with local food than trying to offer a continental breakfast that lacks quality and variety. Overall, this is a solid 3 start hotel with average rooms that meet minimum standards with a great view and a nice rooftop bar.

10

Modric

Feb 8, 2023

·

Stayed 1 night

· Clean rooms, friendly staff and located in a quiet neighborhood with plenty of food options in the area (10 min walk or less). I appreciate the washing machine and couch / dining table studio layout of the room. Good value for money.

8

Karen

Jul 6, 2024

·

Stayed 2 nights

Had a great 2 nights as part of a longer travel. The staff are friendly and helpful. The guy up at the pool bar makes wicked cocktails. Breakfast was ok. Quite noisy in the rooms and some guests smoke in the rooms, so a strong smell of tobacco as soon as we stepped out our room.

10

Máy r?a m?t

Oct 8, 2023

·

My family had a wonderful experience at Cat Ba Paradise hotel. We decided to extend 2 more nights. They offer a very affordable price. The hotel is located in the center of town, a few minutes walk from the beach, surrounded by restaurants, local cuisine, cafes... It is a large room, with 1 King bed, overlooking the ocean, Beautiful, complete interior, Duong, the guy at the front desk was very helpful, helping us have a memorable experience at Cat Ba, especially the boating experience with glowing plankton We will definitely stay again.

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Service

Service is frequently described as friendly and helpful, with staff arranging tours and assisting throughout stays. Some guests experienced slow or unfriendly service, a double booking, and a slow check in with a required presentation.

Related guest reviews

8

Emory

Mar 17, 2024

·

Stayed 1 night

Comfortable bed, nice bathroom. The check-in process/service at the front desk was a bit slow, there was a required presentation about tourist opportunities at check-in but overall this was a nice hotel.

10

Bust

Feb 8, 2023

·

Stayed 1 night

This is by fae one of the best hotels iv ever stayed in. I was so impressed. Its new and modern and is clean. Greag value for money. Would definitely stay there again. The staff, even with basic english, were just amazing

4

parida

Jun 22, 2025

·

Stayed 2 nights

Incredibly unhelpful and rude Staff. Also the area is under construction. The view is not the one advertised in the website

6

Eileen

Nov 23, 2023

·

Stayed 3 nights

Beautifully located with magnificent water views but the staff was unfriendly and slow and the hotel double booked our room, so we had to downgrade for the first night and switch to the room we booked for the second and third nights. The restaurant service was extremely slow but the breakfast was awesome. The tub faucet was too slow to fill and the floor was dusty. No soap or lotion by the sink. The comfort of the bed, convenience, massage, and sunset views made up for everything though.

10

Gregory

Jul 28, 2024

·

Stayed 1 night

This hotel was amazing and I’d return in a heartbeat. Wonderful staff and a modern, clean, and very comfortable property. Just perfect.

10

Phòng Ng?

Sep 30, 2023

·

Stayed 1 night

Comfortable and great location. The staff are very attentive and friendly. We really enjoyed the night kayaking trip and the full-day boat trip they offered to visit Lan Ha Bay, Ha Long Bay. Thanks Duong, who provided me with all the useful information and made our trip perfect. Breakfast was delicious.

10

Carl

Nov 24, 2023

·

Stayed 1 night

We totally loved the Paradise Hotel. The staff were all so friendly and took such an interest in what we'd done each day. The rooftop bar was breathtaking. We could sit there all evening watching the town below and all around. A special thanks to Hun and all the bar staff. We also used the spa for a facial and massage which was so relaxing. We also enjoyed the charming afternoon tea every day. Thank you to Paradise Hotel for giving us such a relaxing and hospitable time in Cat Ba Island.

10

Rory

Nov 24, 2023

·

Stayed 1 night

It was a pleasant stay in this hotel, staff were excellent in particular My who is professional and lovely to chat, a helpful and beautiful individual, then we met this professional gentleman, An who was also great person, we also met Quynh and Hun at the rooftop who served me. I recommend the hotel to stay , and in general everyone at the hotel were excellent

8

Karen

Jul 6, 2024

·

Stayed 2 nights

Had a great 2 nights as part of a longer travel. The staff are friendly and helpful. The guy up at the pool bar makes wicked cocktails. Breakfast was ok. Quite noisy in the rooms and some guests smoke in the rooms, so a strong smell of tobacco as soon as we stepped out our room.

10

Máy r?a m?t

Oct 8, 2023

·

My family had a wonderful experience at Cat Ba Paradise hotel. We decided to extend 2 more nights. They offer a very affordable price. The hotel is located in the center of town, a few minutes walk from the beach, surrounded by restaurants, local cuisine, cafes... It is a large room, with 1 King bed, overlooking the ocean, Beautiful, complete interior, Duong, the guy at the front desk was very helpful, helping us have a memorable experience at Cat Ba, especially the boating experience with glowing plankton We will definitely stay again.

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AI-generated summary based on recent guest reviews

Location

Central location near the beach, restaurants, and town sights, with wide bay views mentioned by many. A few note nearby construction and tourist crowds.

Related guest reviews

10

Sally

Aug 9, 2024

·

Stayed 3 nights

Lovely and clean. The sky bar man was so friendly. The sky pool is wonderful. Central pretty location.

8

ELIZABETH

Jul 3, 2024

·

Stayed 3 nights

Great hotel with lovely views, quiet and centrally located

6

Oscar

Jan 5, 2024

·

Stayed 1 night

I området är det mycket turister vilket påverkar upplevelsen.

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4

parida

Jun 22, 2025

·

Stayed 2 nights

Incredibly unhelpful and rude Staff. Also the area is under construction. The view is not the one advertised in the website

6

Leon

Feb 16, 2026

·

Stayed 2 nights

The hotel is well located and has some amazing views of the bay. That said, the rooms are a bit outdated and in need of renovations. The cleaning is not great either as they do the bare minimum. The breakfast is poor, they’d be better off focusing on a smaller breakfast with local food than trying to offer a continental breakfast that lacks quality and variety. Overall, this is a solid 3 start hotel with average rooms that meet minimum standards with a great view and a nice rooftop bar.

10

Phòng Ng?

Sep 30, 2023

·

Stayed 1 night

Comfortable and great location. The staff are very attentive and friendly. We really enjoyed the night kayaking trip and the full-day boat trip they offered to visit Lan Ha Bay, Ha Long Bay. Thanks Duong, who provided me with all the useful information and made our trip perfect. Breakfast was delicious.

10

Minh Anh

Oct 7, 2023

·

I like everything about this hotel, really recomended this hotel , restaurant close by and beach is 5 minutes walking distance, The breakfast so nice with a lot of choice, the staff are so nice , always help you out.

10

Luca

Oct 4, 2023

·

Exceptional hotel Great facilities Amazing location The staff are so friendly and helpful Best pillows and comfy beds

10

Máy r?a m?t

Oct 8, 2023

·

My family had a wonderful experience at Cat Ba Paradise hotel. We decided to extend 2 more nights. They offer a very affordable price. The hotel is located in the center of town, a few minutes walk from the beach, surrounded by restaurants, local cuisine, cafes... It is a large room, with 1 King bed, overlooking the ocean, Beautiful, complete interior, Duong, the guy at the front desk was very helpful, helping us have a memorable experience at Cat Ba, especially the boating experience with glowing plankton We will definitely stay again.

10

Charles

Feb 20, 2025

·

Stayed 2 nights

Clean, comfortable hotel near the beach. Good buffet, but some items, including water, not refilled once consumed. Great location, good value for money.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several praise a varied, tasty buffet, while others find it limited, with short hours or slow refills. One review mentions slow restaurant service despite good food.

Related guest reviews

10

Sauter

Oct 10, 2023

·

Stayed 1 night

En bref, l'expérience du petit-déjeuner dans cet hôtel a été l'un des points forts de notre séjour. Cela démontre l'engagement de l'hôtel à offrir à ses clients une expérience mémorable et agréable. Si vous recherchez une escapade en bord de mer offrant à la fois une beauté naturelle et des délices culinaires, cet hôtel devrait figurer en tête de votre liste. Nous avons hâte de revenir revivre la magie de ce joyau de la mer.

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10

Elitevn

Sep 15, 2023

·

Stayed 1 night

Lovely stay. Center location , staff friendly Lovely stay. Relax by the pool with sky bar view on 17 floor. Breakfast was great ,it center location & staff friendly Thank you.

6

Janneke

Jul 28, 2024

·

Stayed 1 night

The guy from the information about trips was really friendly and good. The hotel itself was okay but in the corridors guests were noisy, which was disturbing. Also the breakfast was not very nice and the pool had unclear water.

6

John

Aug 4, 2025

·

Stayed 2 nights

Everything was just okay, despite booking the best room in the hotel. The TV had no channels, the breakfast buffet was very limited and small, the breakfast hours were short, the pool closes early, had to hold down the toilet flusher to get the toilet to flush, very weak shower pressure, more like a trickle, mini-fridge barely works, doesn't keep anything cold. Definitely not a VIP experience for the high price of booking.

6

Yvonne

Dec 3, 2023

·

Stayed 3 nights

Schönes Zimmer, alles sauber, freundliches Personal und gute Lage. Nur das Angebot beim Frühstücksbuffet war nicht so überzeugend. Hotel lieber ohne Frühstück buchen und in den umliegenden Lokalitäten lecker frühstücken gehen.

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6

Leon

Feb 16, 2026

·

Stayed 2 nights

The hotel is well located and has some amazing views of the bay. That said, the rooms are a bit outdated and in need of renovations. The cleaning is not great either as they do the bare minimum. The breakfast is poor, they’d be better off focusing on a smaller breakfast with local food than trying to offer a continental breakfast that lacks quality and variety. Overall, this is a solid 3 start hotel with average rooms that meet minimum standards with a great view and a nice rooftop bar.

6

Eileen

Nov 23, 2023

·

Stayed 3 nights

Beautifully located with magnificent water views but the staff was unfriendly and slow and the hotel double booked our room, so we had to downgrade for the first night and switch to the room we booked for the second and third nights. The restaurant service was extremely slow but the breakfast was awesome. The tub faucet was too slow to fill and the floor was dusty. No soap or lotion by the sink. The comfort of the bed, convenience, massage, and sunset views made up for everything though.

10

Phòng Ng?

Sep 30, 2023

·

Stayed 1 night

Comfortable and great location. The staff are very attentive and friendly. We really enjoyed the night kayaking trip and the full-day boat trip they offered to visit Lan Ha Bay, Ha Long Bay. Thanks Duong, who provided me with all the useful information and made our trip perfect. Breakfast was delicious.

10

Minh Anh

Oct 7, 2023

·

I like everything about this hotel, really recomended this hotel , restaurant close by and beach is 5 minutes walking distance, The breakfast so nice with a lot of choice, the staff are so nice , always help you out.

10

Charles

Feb 20, 2025

·

Stayed 2 nights

Clean, comfortable hotel near the beach. Good buffet, but some items, including water, not refilled once consumed. Great location, good value for money.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $68
11 $72	12 $84	13 $74	14 $73	15 $68	16 $75	17 $67
18 $68	19 $78	20 $68	21 $74	22 $68	23 $75	24 $67
25 $91	26 $74	27 $74	28 $91	29 $67	30 $73	31 $67

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $71	3 $73	4 $66	5 $66	6 $68	7 $68
8 $68	9 $68	10 $68	11 $72	12 $72	13 $68	14 $67
15 $68	16 $68	17 $68	18 $67	19 $66	20	21 $67
22 $68	23 $70	24	25 $66	26 $67	27 $68	28 $68
29 $68	30 $68

Cat Ba Paradise Hotel - Sky Bar & Massage

About this property

Location

Room options

Superior Double Room with Mountain View

Executive Suite

Deluxe Triple Room with Sea View

Deluxe King Room with Sea View

Deluxe Twin Room with Sea View

Guest reviews of Cat Ba Paradise Hotel - Sky Bar & Massage

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Cat Ba Paradise Hotel - Sky Bar & Massage

Prices for upcoming dates

Business details