WoodSpring Suites Grand Rapids Kentwood

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The room and property was clean. Helpful check in and staff was sorry kind and great.

The lady that checked me in was very friendly. The rooms were nice and clean thankfully smelled good & clean too. Beds were very comfortable, pillows were not. You get a full size refrigerator, sink and 2 burner cook top. However the hallway reaked of a nasty nauseating food odor mixed with a nasty Marijuana smell which is becoming tiring honestly! I feel like you can't go anywhere anymore you just can't get away from the Marijuana smell. It did bother us that there is only someone at the desk during certain business hours. So nobody is there at night, nobody was there when we checked out, so you put your key on the counter and hope nobody takes it? Although I learned that the day of your checkout once you leave your room your room key doesn't work. Thank God I had all my stuff with me when I exited my room. I had a room key to the other room I reserved that another family member was in and that's how I learned they don't work the day of your check out. Nobody tells you this verbally. Apparently it's in the brochure they give you when you check in, which honestly who really reads through that. Overall it got the job done for what we needed, at least it was a clean comfortable bed/room to lay your head for just a one nighter.

No coffee available at hotel