Is parking available at the hotel?

Self-parking is available on-site for a surcharge of JPY 2200 per night. There are also limited off-street parking options. Reservations are not required.

What type of breakfast is offered?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately JPY 3080 for adults and JPY 2200 to 3080 for children.

Does the hotel allow pets?

Pets are allowed in specific rooms only, and guests must contact the property directly to arrange for bringing pets. Service animals are exempt from any restrictions.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of JPY 2000 per person (one-way) and JPY 1000 for children aged 6 to 11. Guests can arrange the transfer by contacting the hotel in advance.

What accessibility features does the hotel offer?

The hotel features wheelchair-accessible facilities including a registration desk, on-site restaurant, and path of travel. There are also elevators and wheelchairs available on-site.

Where is the hotel located in relation to local attractions?

The hotel is located in Tachikawa, within a 5-minute walk of Showa Memorial Park and Green Springs Shopping Mall. It is approximately 4.6 miles from Tama Zoo and 5.5 miles from Belluna Dome.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor and outdoor pool, with access available from 7:00 AM to 10:00 PM. A pool fee of JPY 2200 per night applies.

SORANO HOTEL - Comfortable Stay in Tachikawa

Average nightly price at SORANO HOTEL by month, last 12 months (USD)
Month	Average price
January	$261
February	$235
March	$270
April	$259
May	$256
June	$295
July	$293
August	$367
September	$332
October	$458
November	$493
December	$339

What guests think

Across many reviews, SORANO HOTEL stands out for spacious, stylish rooms with park or Mt. Fuji views and genuinely friendly staff, creating a calm, resort-like stay near Tachikawa Station and Showa Kinen Park for couples and families.

Many guests praise the rooftop infinity pool and spa, as well as the relaxing lobby lounge with complimentary drinks. Common drawbacks include extra fees or strict policies for pool/spa use, limited set-menu breakfasts, pared-back in-room amenities, and occasional service miscommunication. Expect a modern, quiet base with standout views and facilities, best for a relaxing break.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop infinity pool and spa are highlights with panoramic views; facilities are clean and well kept. Several reviews note extra fees and rules for pool/spa access, occasional warm water or small changing rooms, and paid or limited parking.

Related guest reviews

10

YASUTAKA

May 13, 2025

·

Stayed 1 night

高層階のプールが最高、5月でも温水で楽しめました。

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10

Jonathan

Mar 26, 2025

·

Stayed 7 nights

Roof top pool. Indoor spa with onsen. Breakfast, dinner and bar options are top notch! Spacious and peaceful lobby which includes a beverage area.

10

Jessica

Oct 22, 2025

·

Stayed 1 night

This hotel was absolutely gorgeous. The hospitality was amazing. The only thing is that if you have tattoos, you’re not able to go into the pool unless you wear a cover up provided by the hotel, which is similar to a wet suit.

8

Tomoko

Aug 5, 2025

·

Stayed 1 night

お部屋では快適に過ごすことが出来ました。フリードリンクサービスも充実していて嬉しかったです。大浴場が男女別であったらとても良かったと思います。真夏のプールの水温が高すぎで、気持ち良いとは感じられなかったのは残念です。あっという間に出ました。プールでのぼせてしまい、スパには入りませんでした。

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10

Kota

Jun 23, 2025

·

Stayed 1 night

インフィニティプールがとてもよかったです！

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10

Hwa Jin Song

Sep 23, 2025

·

Stayed 1 night

Loved the beautifully appointed pet-friendly suite. It was perfect in every way - clean, well designed, well appointed, great views of the park. Perfect. The only surprise was the need to make an extra payment to use the pool, even if you are a guest of the hotel. Given how much we pay for the room, it seemed strange to have to pay to use the pool.

10

Watanabe

Aug 26, 2025

·

Stayed 2 nights

静かでサービスも良かった。プールも最高。

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10

Miki

Aug 12, 2025

·

Stayed 1 night

プールも素晴らしくて、更衣室なども非常に清潔でクオリティーが高く入場制限をしていましたので、ゆっくりとリラックスすることができました。子供たちも楽しく過ごすことができました。また来年行きます。

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8

Ivan

Oct 27, 2024

·

Stayed 8 nights

Sorano Hotel had a very clean appearance and the staff keep our room clean with daily towel changes and made beds. Very disappointed with having to Pay an additional fee to use the pool and no option for a late check out by booking through Expedia.

4

Vincent w s

May 16, 2025

·

Stayed 1 night

I took 15 minutes to check in because the staff couldn’t find my name. The use of the swimming pool and gym is not included; you have to pay extra for a spa pass to enter. Breakfast is also charged extra. There were only two bottles of water in the fridge, and additional bottles incur an extra charge. There was no toothbrush or amenities in the room, and requests for these items also require an extra charge. The room itself is nice, but that’s about it.

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is praised in rooms and public areas. A few guests reported issues such as hairs, stained linens, dirty cups, or laundry odors.

Related guest reviews

10

AYA

Nov 21, 2024

·

Stayed 1 night

初めての宿泊でした。お部屋も広く環境配慮もされており快適でした。ただ、部屋の絨毯に髪の毛が所々にあり気になりましたがそれ以外は素敵なホテルでした。

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4

Chiho

Feb 12, 2025

·

Stayed 1 night

湯船に毛が数本落ちており、湯船内側も掃除が行き届いておらず湯垢が付いていた気持ち悪くて自分で洗ってから使用した

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10

katsuyo

Jul 14, 2025

·

Stayed 1 night

とにかく綺麗で窓からの景色も良かった。静かだ。プールも楽しめた。また泊まりたい。

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10

??

Jul 26, 2025

·

Stayed 1 night

とても清潔でスタッフの方たちの対応も素晴らしかったです。フロントロビーでいつでも飲み物いただけます。また泊まりたい良いホテルを見つけました！

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8

Miyuu

Jun 28, 2024

·

Stayed 2 nights

パジャマが生乾きの匂いがして少し気になってパジャマを着ることができなかった

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10

Masamitsu

Dec 3, 2025

·

Stayed 1 night

子供4名、大人2名で宿泊させていただきました。清潔すぎる客室とお手洗いとお風呂に家族一同、感動しました。外出する際も笑顔でいってらっしゃい！と言っていただき、戻ってきた時もお帰りなさい！の言葉がとてもありがたかったです。子供達がまたすぐに行きたいと言っていたので、また家族で宿泊したいです!

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10

Carole Ann

Feb 28, 2024

·

Stayed 7 nights

Fantastic large room with a great outlook. Elegant and quiet hotel. Just noticed a few black hairs under the floor to ceiling mirror in the bathroom when I wiped water from the floor (I am grey) Otherwise immaculate. Highly recommended.

8

Ivan

Oct 27, 2024

·

Stayed 8 nights

Sorano Hotel had a very clean appearance and the staff keep our room clean with daily towel changes and made beds. Very disappointed with having to Pay an additional fee to use the pool and no option for a late check out by booking through Expedia.

10

Rebecca

Oct 25, 2025

·

Stayed 6 nights

Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again!

8

TOMOKO

Nov 8, 2024

·

Stayed 5 nights

Some cup in the room was dirty. Only one water was provided at last day where as supposed to be two. Sheets had stain where I can see obviously. So the house keeper seems to have small issue In general very good hotel. Thank you

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Rooms

Rooms are spacious, modern, and comfortable, many with balconies and park or Mt. Fuji views; beds are well liked. A few felt rooms were smaller than expected or faced road noise that windows mitigated.

Related guest reviews

10

Katty

Nov 17, 2025

·

Stayed 2 nights

The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices.

10

Nobuko

Feb 6, 2024

·

Stayed 1 night

大雪で帰宅難民になってしまい心身共に疲れきっていましたが、センス抜群で快適な広々とした部屋とロケーションに癒されました。それ以上に感動したのが全てのスタッフの方々の行き届いた誠意溢れる対応です。本当にありがとうございました。

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10

Masaki

Jul 16, 2023

·

Stayed 1 night

Good view. Spacious room.

10

Yoko

Dec 10, 2024

·

Stayed 1 night

客室は広くて明るく、過ごしやすい。バスルームとトイレが別で、洗面台も広いのがとても良い。バルコニーもあり、富士山に沈む夕陽を眺めることもできた(宿泊は12月半ば) フロントのフロアに飲み物のサービスカウンターがあるので、広々したロビーラウンジで過ごして楽しんだ。\u3000 ホテル内のレストランやバーも良かった。

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6

健吾

Jul 30, 2025

·

Stayed 1 night

思ったより、部屋は狭かった。

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10

John Eric

Feb 20, 2025

·

Stayed 2 nights

Very spacious room. Hotel is clean and well kept. BONUS, you have a view of Mt. Fuji from your Balcony. The shops around the area are pricy but a 5 min walk will get you to the more affordable shops. Its close to the train station, I suggest using the overpass as it connects to everything. Tachikawa is underrated location, Its location is central to Tokyo and Day trip areas.

10

Mark

Dec 10, 2024

·

Stayed 11 nights

It was very nice. clean and very convenient to transportation. The proximity to the Showa Kinen Park is probably the nicest amenity. The room was spaciousvand the view was fabulous.

10

Rebecca

Oct 25, 2025

·

Stayed 6 nights

Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again!

10

Kiyoshi

Mar 16, 2025

·

Stayed 1 night

部屋が広いから、優雅な気持ちで癒されます。

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10

Jeffrey

Apr 8, 2023

·

Stayed 1 night

Best hotel I ever stayed at. Huge room, great bed.

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Service

Staff are frequently described as friendly, professional, and helpful. Some guests experienced rigid policies or miscommunication at check-in and about facility access.

Related guest reviews

10

Barry

Oct 24, 2025

·

Stayed 2 nights

Staff are 100% on point here..: amazing service and facilities at this beautiful hotel… near by there are a range of dining options and a safe beautiful liner garden walk to the near by rail station.

6

Shuhei

Apr 2, 2025

·

Stayed 1 night

ホテルの入り口が分かりにくい。チェックインの際の説明が長い。乳児や子供が疲れていてもお構い無しでマニュアル通りの対応をする。レイトチェックアウトを依頼した際も断り方がビジネスホテルと変わらない。フロント以外の対応は非常に良かった。フロントの対応が悪いわけではないが、ビジネスホテルなのか、他のコンセプトなのか、分からなかったのは残念だった。

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10

JAMES

Jun 24, 2025

·

Stayed 3 nights

The staff was outstanding and very helpful.

4

Yoshio

Apr 20, 2025

·

Stayed 2 nights

Room is great,but hotel staff are required to be educated It looks hotel rule is more important than customer,s hospitality

10

Katty

Nov 17, 2025

·

Stayed 2 nights

The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices.

8

Kazuko

Feb 20, 2025

·

Stayed 1 night

スタッフの対応に違和感を感じることがありましたチェックイン時の新人スタッフを指導している方は、客が見えないのか？と思うほど、あいさつ無しラウンジサービスで頼むと、渋々、提供するレストランのスタッフ同士の会話が丸聞こえで、客の扱いに素人さを感じた眺望、静かさは素晴らしかったですプロのホテルマンの方もいらっしゃいました

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10

Lee

Apr 15, 2025

·

Stayed 5 nights

We had a wonderful 5-night stay here. The hotel and surroundings are exceptionally beautiful and well designed. The view from the room and balcony towards the park is spectacular. I cannot say enough good things about each and every one of the service staff, especially the front desk manager/asst director, who went out of his way to help us with advice and restaurants reservations etc. And just about everything we ate at Tachikawa was delicious. Thank you for the happy memories, Sorano Hotel.

10

margaret

Apr 1, 2025

·

Stayed 3 nights

This property opened after the pandemic and we have stayed twice. It is a new hotel so it is fresh and very stylish. The staff is very accommodating and although English is a second language (as it should be) each staff member goes out of his/her way to take care of your needs.

6

Yuk Yi Edby

Feb 2, 2025

·

Stayed 2 nights

When we check in, the reception didn’t tell us we have free coupon and parking. Until I asked later. They didn’t mention the coupon can be used for beverages only so we used the gym and thought we can deduct 1200 yen. We checked out we were asked to pay for the gym service. I felt the hotel was overcharged.

4

Vincent w s

May 16, 2025

·

Stayed 1 night

I took 15 minutes to check in because the staff couldn’t find my name. The use of the swimming pool and gym is not included; you have to pay extra for a spa pass to enter. Breakfast is also charged extra. There were only two bottles of water in the fridge, and additional bottles incur an extra charge. There was no toothbrush or amenities in the room, and requests for these items also require an extra charge. The room itself is nice, but that’s about it.

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Location

Convenient for Tachikawa: across from Showa Kinen Park, near the station, with many dining and shopping options. Several note it is far from central Tokyo but connected by good transport.

Related guest reviews

10

Shelley

Dec 6, 2023

·

Stayed 3 nights

The stay at the Sorono was lovely. Perfect space for our family of three. Calm and serene environment, impeccable service, and thoughtful planning within our room. The proximity to a variety of walkable attractions was ideal. Loved the Showa Park across the street as well as the variety of restaurants and convenience stores nearby. Easy walk from the train station. Would absolutely stay again.

10

On Jin

Nov 18, 2024

·

Stayed 2 nights

Very beautiful hotel and conveniet for shopping Bit a bit far from ceter of tokyo

10

John

Jun 13, 2024

·

Stayed 2 nights

Super nice hotel, outstanding service and very comfortable! Staff is very friendly and helpful. Location is great, very close to Tachikawa station, with many dining and shopping options. There is also a very nice park right across the street. I highly recommend this hotel!

10

Katty

Nov 17, 2025

·

Stayed 2 nights

The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices.

10

Rumiko

Apr 17, 2025

·

Stayed 3 nights

Great space and location for few days stay for a family of four. Easy access to the train station, shopping areas, and park. Hotel staff are pretty friendly and I love their cafe space.

8

SDC

Jan 17, 2025

·

Stayed 2 nights

周辺に食事ができるお店が多数あり良かった。都心から遠いが交通網は良いので不便はない。

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10

Katie

Jun 18, 2025

·

Stayed 3 nights

Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect

10

Dan

Mar 11, 2023

·

Stayed 3 nights

the modern Japanese design style of the hotel room makes us feel warm, welcome, easy flow, and calm. The hotel restaurant serves the fresh produce and fish that exceptional. The hotel staffs are super friendly and helpfully. The hotel located in the nice Showa Kinen Park in Tachikawa region.

10

Mark

Dec 10, 2024

·

Stayed 11 nights

It was very nice. clean and very convenient to transportation. The proximity to the Showa Kinen Park is probably the nicest amenity. The room was spaciousvand the view was fabulous.

10

Rebecca

Oct 25, 2025

·

Stayed 6 nights

Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again!

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Dining

On-site restaurants and bar receive praise, and the lounge’s complimentary drinks and morning bread are appreciated. Breakfast quality and variety feel limited or poor to some, with set menus that may not suit all tastes.

Related guest reviews

10

Dennis

May 26, 2025

·

Stayed 2 nights

The Sorano was an amazing two-night experience. We enjoyed an architecturally exceptional room, designed with attractive tile, wood and carpet, overlooking beautiful views of the large Showa-era park during the day and the city lights at night. The mornings' breakfast (three options) with thick bacon was fresh and delicious and our dinner in the top-floor Italian restaurant adjacent to the infinity pool was a delight (swimming in the infinity pool after dinner is not to be missed). The entire Japanese staff working at Sorano treated us with a warmth and kindness throughout our stay rarely experienced to this level of professionalism coupled with their perfect command of the English language. This stay was simply perfect.

10

Jonathan

Mar 26, 2025

·

Stayed 7 nights

Roof top pool. Indoor spa with onsen. Breakfast, dinner and bar options are top notch! Spacious and peaceful lobby which includes a beverage area.

8

kentaro

Sep 10, 2025

·

Stayed 1 night

朝食が全体的にpoorな感じがしました。（前回頂いたとき）

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10

Jordin Kanshi

Aug 3, 2024

·

Stayed 1 night

お目当てのプールやインテリアが素敵でした！朝食も健康的でとても美味しかったです。プールでこどもが潜りたがったのでアーム必須じゃなければ尚良かったです。

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8

TOMOYO

Jun 20, 2024

·

Stayed 1 night

駐車場がとめにくかった。レストランは夕食は美味しかったけど、朝の和食は、値段に見合わず期待ハズレでした。プールは素敵でした。

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10

Tomomasa

Dec 3, 2024

·

Stayed 1 night

お部屋からの景色が素晴らしかったのと、朝ごはんも素材にこだわりを感じ、大変美味しかったです。ホスピタリティに溢れた良いホテルだと思います。また宿泊したいです。

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8

YON

Nov 16, 2023

·

Stayed 1 night

客室やサービスはとても良い方と思いますが、朝食は正直値段に比べ酷いです。健康食を名乗っているのはいいけど、「３千円超えの朝食がだったのこれ？」な感じでした。個人差はあると思いますが、味もいまいち。ルームサービスの食事も21時終わり。周りにいい食堂が多いのでそっちを使うがいいかもですね。食事以外のところはとても良かったです。

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8

yumiko

Mar 12, 2023

·

Stayed 1 night

3回目の利用。無料で朝、パンやコーヒーなどがいただけて、ありがたかったです。

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10

KATSUMI

Aug 21, 2024

·

Stayed 1 night

イマラウンジで、いつでも（7〜22時の間）おいしい飲み物を頂けたのが、一番。特に、キャロットパンプキンスープ（夜のみ）は、秀逸。クラフトコーラ、レモンジンジャーもおかわりしてしまいました。インフィニティプールも、もちろん最高。毎年家族でソラノホテルに泊まるのが、恒例の我が家てす。

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10

YUKO

Jun 25, 2025

·

Stayed 1 night

広い部屋でインフィニティプール付き。非日常を味わえました。お食事も美味しくてオススメです。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $1,325	6 $298	7 $426
8 $420	9 $319	10 $293	11 $298	12 $878	13 $424	14 $882
15 $403	16 $297	17 $295	18	19 $415	20 $424	21
22	23 $297	24 $300	25 $392	26 $366	27 $645	28 $1,325
29 $391	30 $336

Su	Mo	Tu	We	Th	Fr	Sa
		1 $298	2 $301	3 $321	4 $367	5 $402
6 $373	7 $280	8 $280	9	10 $280	11 $349	12 $412
13 $280	14 $280	15 $280	16 $280	17 $280	18 $280	19 $370
20 $280	21 $295	22 $280	23 $280	24 $359	25 $402	26 $338
27 $280	28 $286	29 $402	30 $422	31

SORANO HOTEL

Prices for SORANO HOTEL

Monthly average prices

About this property

Location

Room options

Sky King Park View

Wa Modern Park View

Premier Park View

Studio Park View

Spa Suite

Sorano Suite

Dog-Friendly Spa Suite

Guest reviews of SORANO HOTEL

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SORANO HOTEL

Considering this hotel for your Tachikawa trip?

Prices for upcoming dates