Hasdrubal Prestige Thalassa & Spa Djerba

Food is too expensive and not great. I asked for the room to be alcohol free but the request was not fulfilled. The room was great and comfortable. However the food was not great. The breakfast had stuff from the previous days. This hotel is not worth the price and is definitely not a 5 stars hotel.

Was my honeymoon first night after my wedding and checking i found out my keys room are not working i stayed 1 hours between my door room and reception to fixed but finally they switched my room to other uncomfortable room But its fine it could happen no problems Seconds day i went to the recipient to tell them if they could get me my original room cause it more comfortable the manager Named ANIS he told me you heing waiting for 24h u could wait another's 24h and he talked very bad to me Thats person has no manners I went to the pool to relax with my wife and we found that was a a family from libia they being very aggressive cursing and yelling without respecting other family's 3 different people's talked to them please to keep it quit and went talked to them nicely please stop cursing and yelling i have my wife here and its my honeymoon im trying to relax and have fun They HEAT ME and cursed me In front of stuff managers security I had to book other hotel cause its unsecured hotel and unhelpful stuff Its a shame for a 5 start hotel I will never come back and i dont recommend this hotel everywhere in the world Poor service poor security poor stuff poor management

Excellent

Magical!! When I booked it I expected it be too good to be true, But its not!! It truely incredible, and dont miss the oportunity to book this experience! You will not regret it!

All people were great - kind - helpfull ( from pool to cleaning - restaurants - reception ) This was expected but proven to be top As I am difficult person ( yeah .. I know ... ) I see always points to increase quality / satisfaction ... Nothing is perfect but .. if you want to enjoy ... you are at the right place