Hyatt House Vacaville

Zero ambiance around building. Pool has a definite black mold/scum on the tile and under water.

Property was very clean and quiet malachi at the front desk was exceptional very friendly warm smile makes the stay feels like home ,food was cold need better chafer and the bar needs a real bartender such a nice bar without a full-time bartender would love to sit out at night but no real bartender and the people that was there were not really friendly and wete too slow to make a drink they have no idea what they doing. Again one night we had malachi in the bar he was so friendly but its hard to work front desk and bar at the same time. I would stay there again just because of malachi .

Enjoyed the breakfast, pool, comfortable couch in the room. Did not like that the washing Maschine and dryer only uses quarters and no option for credit card pay.

Heated outdoor pool. Bar and free breakfast.

This hotel has very easy access to the freeway and is centrally located. The staff were all very friendly. Very clean hotel. The breakfast was great, lots of options. Free parking is a plus.

Staff was super friendly! Not fond that you could not bring in food and eat it in common areas since menu is limitied.

Very quiet and clean hotel. Rooms were spacious and had nice amenities. Staff was so accommodating and friendly. The cook to order breakfast buffet was delicious every morning and a great added bonus! Safe location and safe parking lot.

Our stay was good but could have been better. Check-in was quick and pleasant. Our room was exactly what we expected. However, the couch in the room was worn and uncomfortable. The pull-out bed was springy and uncomfortable. There was tons of storage space which was extremely helpful for this family of 3. During our stay the hotel had two separate kids parties in the pool area. The adults were out smoking in a non-smoking area and the hotel staff allowed it. There were tons of kids everywhere! They were riding their scooters in the lobby and running around screaming. The floors were trashed and sticky. Fortunately we were on the 3rd floor so we didn’t deal with the chaos too much. We were affected only while walking through the lobby.

Very clean. Only issue was bartenders did not know how to mix a simple drink & very slow staff. Took over 20 mins to get a drink. Was not crowded. Soap in bathroom was not in room. Grounds are clean and breakfast buffet was clean. Will stay again.

Let me start off by saying we had a great time. I am originally from winters and was traveling with my husband and two kids for my sister’s wedding. This hotel is In a very quiet area. I love that it was only 9 miles from winters but super close to all the shops etc in Vacaville. My family and I do some fun traveling with my husband for men’s softball so we stay in hotels quite a bit. This one has been by far one of the best ones. 1. Super quiet location. 2. Great breakfast 3. Heated pool 4. Staff was friendly, especially the kitchen staff. They were amazing. 5. Super clean. We stayed in a studio 1 king and a pull out sofa. The room was spacious enough for my Kids to have a play area, and a Nice kitchen area with an island to Eat together. Overall I loved our stay and I am sure we will be using Hyatt homes in Vacaville for our next trip to visit my family.

I loved having a kitchen included in my room, which was very nice for cooking a meal. The staff was very nice and helpful and the property looked amazing. The room was very clean excluding the mattress which seemed like it had never been deep cleaned, there was odd crumbs or something all over it. Other than that we had a fantastic stay and overall a great experience.

Hotel was new and fresh looking inside & out. Staff were friendly & personable. Our king suite was roomy and comfortable. Shower pressure & water flow were horrible. Why can't hotels provide better water pressure? Trying to shower with the water pressure of a couple squirt guns is time consuming, ineffective & frustrating. The real problem was when we noticed all the ants on the little kitchen island an hour after we checked in. Then we found ants crawling on us while watching tv on the couch. Again, this is a new hotel and we were on the 4th floor. We called the front desk to see about moving rooms but they didn't have a comparable room available. They offered to spray our room but we didn't want to be in a confined space with chemical smell. I requested a free night to compensate us for the inconvenience, but was told the GM was gone for the day. The next morning we asked if there was a solution, but no GM yet. We told them we were leaving for the day, so they could spray now so that it wouldn't smell when we got back. When we returned in the evening we confirmed with the front desk that they sprayed while we were gone, but still no word from the GM. The morning of our checkout we woke up to more ants on our stuff in the kitchen island area. Clearly their spray doesn't work. Still no word from the GM. Other guests complained about ants, too. A guy showed a picture of ants on his face when he woke up in bed. Got the sense this is an angoing problem from the staff.

Came for a few days to get away from home with my children. Kids loved it the extra space the kitchen was decent, but the housekeepers need to make sure that they check the shower drains as I had to pull out lots of hair which was dirty, nasty and unsanitary.

I booked a kitchen suite for 5 guest but was denied & given a standard room for 3 guests. No other solution was offered. The standard room was infested with ants & was bitten overnight while sleeping. We informed the reception & was promised that management will contact me. No contact was made. No call. No email. No solutions offered & no sorry. Don’t stay here.

Beautiful room, very clean and spacious. The breakfast/lobby area was beautiful. Staff was very nice and welcoming.

I don't think the room's floors are cleaned after each use. I spilled some water on the tile floor and cleaned it with a paper towel; the towel was filthy when I finished. This made me concerned about how well the rest of the room was cleaned. Gave me the ick.

Very new and clean.

Overall this new property is convenient and clean. The staff was friendly and welcoming. It is located in an industrial park so there isn’t any food options or activities within walking distance (except what is offered at the hotel). The room they originally assigned me was completely infested with ants. I informed the front desk and they were able to move me, as well as make the process of changing rooms easy. Which I appreciated. If I’m traveling through Vacaville for work again I wouldn’t hesitate to stay here.

Comfortable, clean, good service.

Rooms were spotless, service was very friendly, and the pillows were luxurious.

The rooms were energy efficiently designed.

Great hotel. Quiet. Great bed. Spacious step in shower. Had a small couch which was nice to have. I’d stay again if needed. The breakfast was great too. Lots of options. Omelette bar!

Very quiet, clean and comfortable. The daily breakfast has a variety of choices, it's great. I like I can stream from my phone to the flat screen in the room. I recommend it.

Hotel was new and fresh looking inside & out. Staff were friendly & personable. Our king suite was roomy and comfortable. Shower pressure & water flow were horrible. Why can't hotels provide better water pressure? Trying to shower with the water pressure of a couple squirt guns is time consuming, ineffective & frustrating. The real problem was when we noticed all the ants on the little kitchen island an hour after we checked in. Then we found ants crawling on us while watching tv on the couch. Again, this is a new hotel and we were on the 4th floor. We called the front desk to see about moving rooms but they didn't have a comparable room available. They offered to spray our room but we didn't want to be in a confined space with chemical smell. I requested a free night to compensate us for the inconvenience, but was told the GM was gone for the day. The next morning we asked if there was a solution, but no GM yet. We told them we were leaving for the day, so they could spray now so that it wouldn't smell when we got back. When we returned in the evening we confirmed with the front desk that they sprayed while we were gone, but still no word from the GM. The morning of our checkout we woke up to more ants on our stuff in the kitchen island area. Clearly their spray doesn't work. Still no word from the GM. Other guests complained about ants, too. A guy showed a picture of ants on his face when he woke up in bed. Got the sense this is an angoing problem from the staff.

Our stay was good but could have been better. Check-in was quick and pleasant. Our room was exactly what we expected. However, the couch in the room was worn and uncomfortable. The pull-out bed was springy and uncomfortable. There was tons of storage space which was extremely helpful for this family of 3. During our stay the hotel had two separate kids parties in the pool area. The adults were out smoking in a non-smoking area and the hotel staff allowed it. There were tons of kids everywhere! They were riding their scooters in the lobby and running around screaming. The floors were trashed and sticky. Fortunately we were on the 3rd floor so we didn’t deal with the chaos too much. We were affected only while walking through the lobby.

The staff were friendly, the rooms are spacious and clean, the bed was decent and comfortable. I like how spacious the room is. It’s felt like an apartment with a small kitchen and island to sit and eat. So I would say, home away from home.

It was goos. But we were on the first floor and we heard every rime someone flyshed the toilet upstairs. And the doors slam pretty loud! Neighbors kept slamming the doors pretty loud

Appeared to be powdered eggs. No maid service for a 2 night stay. Shower had horrible water pressure and squirted 5 little streams like it was from a squirt gun. Had kids running down the hall kicking our doors multiple times.

We've stayed here twice with kids and a dog, and had a great experience both times. Rooms are a great size and have everything you need to be comfortable for a couple of nights. Everything was clean. Breakfast is a nice selection, with real eggs and even an omelet bar.

The hotel itself was nice and mostly clean. Breakfast was decent with limited options, but the made-to-order omelet station was a nice touch. The room seemed clean and even had a small kitchen, which was convenient. Things went downhill when our bathroom door locked from the inside with no one in it. We told the front desk, but after three hours they said maintenance was gone for the day. The manager eventually came and got it open, but told us not to lock it again. Not great when you’re paying for a room with a bathroom you can’t use. Then around 12:30 a.m., we were woken up by loud laughter and a blaring TV next door. I called the front desk twice, but it only quieted down for a short while before starting again. Overall, nice hotel and amenities, but the lack of evening maintenance and no quiet hours really hurt the experience.

Property was very clean and quiet malachi at the front desk was exceptional very friendly warm smile makes the stay feels like home ,food was cold need better chafer and the bar needs a real bartender such a nice bar without a full-time bartender would love to sit out at night but no real bartender and the people that was there were not really friendly and wete too slow to make a drink they have no idea what they doing. Again one night we had malachi in the bar he was so friendly but its hard to work front desk and bar at the same time. I would stay there again just because of malachi .

Carey at the front desk was excellent. All parts of the property were designed with convenience in mind. Wonderful stay!!

I wanted to give a big shout out to Malachi. He was kind, personable, and professional in every way and during every interaction. I also want to compliment the breakfast staff. They were all courteous and generous. Thank you to the cleaning staff for your service as well. Hyatt House, thank you for making my visit to Vacaville to see my oldest daughter so wonderful.

Wouldn’t let me into my room. I forgot my wallet on a road trip. Had a photo of my drivers license, credit card and apple pay, but he wouldn’t let me in. At 3 am after a 7 hour drive. I slept on a couch in the lobby and my room went unused.

I loved Hyatt House Vacaville! Property is beautiful, and the customer service was phenomenal! It’s so close to many retail stores and restaurants!

Front desk staff was helpful, polite and friendly. Will definitely recommend and return to this location

Reservation was late. Couldn’t get to our room until 3:30. Check in is at 3. Housekeeping was just talking and taking their sweet time in the hallway when we got to our room finally. Not going to return.

The hotel itself was nice and mostly clean. Breakfast was decent with limited options, but the made-to-order omelet station was a nice touch. The room seemed clean and even had a small kitchen, which was convenient. Things went downhill when our bathroom door locked from the inside with no one in it. We told the front desk, but after three hours they said maintenance was gone for the day. The manager eventually came and got it open, but told us not to lock it again. Not great when you’re paying for a room with a bathroom you can’t use. Then around 12:30 a.m., we were woken up by loud laughter and a blaring TV next door. I called the front desk twice, but it only quieted down for a short while before starting again. Overall, nice hotel and amenities, but the lack of evening maintenance and no quiet hours really hurt the experience.

My go-to hotel when in Vacaville. Great customer service, clean, quiet, enjoyable and a great breakfast. I’ll be back!

Very nice hotel. Clean, good breakfast, and very comfortable room. Only issue was I booked a 1 bedroom king suite requesting a high floor. When I checked in I was told there was a maintenance issue causing me to not get the room a booked and was put in a studio King on the first floor. I asked if anything could be offered for me not getting the room I originally booked and paid for, there was no advanced notice of room change and nothing I could be offered for having to change rooms. I was hoping for either a credit on the room, additional points on my Hyatt membership, discount or comp room in the future. Other places I have stayed that had issues that didn’t stem from me were able to be more accommodating. I was disappointed in that but would still stay here again.

Great location. Very friendly staff. Clean hotel.

This hotel has very easy access to the freeway and is centrally located. The staff were all very friendly. Very clean hotel. The breakfast was great, lots of options. Free parking is a plus.

It’s a great new hotel a few miles north of downtown Vacaville. Merchant & Main is a very good restaurant there. No stores or restaurants in walkable distance.

Brand new and beautiful facility with easy access to the freeways. Shopping and dining about 1 mile down the road.

Great room, clean hotel, nice staff. Area is a big industry park area, but it's new and clean. Went on night ralks every night. While not scenic, I felt very save and it was actually really peaceful.

Great location, easy parking

Great Location

Great place to stay with easy access off the freeway. It's located in a quiet business park and the facility is new with great breakfast option included. Clean and comfortable rooms.

Beautiful property, near alot

Wonderful location

Room is clean and spacious, easy check in and check out. Food is good and we like that you can order omelets freshly made for you.

Great hotel. Quiet. Great bed. Spacious step in shower. Had a small couch which was nice to have. I’d stay again if needed. The breakfast was great too. Lots of options. Omelette bar!

New. Very clean. Decent breakfast. Prices for market and H bar are excellent. Only place I have a problem is meal selection for H Bar but not enough to drop a star. Great job to the whole staff and property selection for this hotel.

Overall…very good. Would be five stars if not for breakfast running out of bacon at 8:45a and no forks available. The omelet bar was good as usual.

We always stay here when we are in the area. I usually enjoy the breakfast selections, but this time I was very disappointed.Fruit wasn’t ripe and the food was on the cold side.

Staff was super friendly! Not fond that you could not bring in food and eat it in common areas since menu is limitied.

Excellent breakfast.

Very good breakfast with made to order omelet bar.

Appeared to be powdered eggs. No maid service for a 2 night stay. Shower had horrible water pressure and squirted 5 little streams like it was from a squirt gun. Had kids running down the hall kicking our doors multiple times.

Very clean. Only issue was bartenders did not know how to mix a simple drink & very slow staff. Took over 20 mins to get a drink. Was not crowded. Soap in bathroom was not in room. Grounds are clean and breakfast buffet was clean. Will stay again.