Club Vista Serena
US$123
/ night
Avg. for October
Prices for Club Vista Serena
Select dates to see prices and availability
US$123
/ night
Avg. for October
Monthly average prices
Nightly prices at Club Vista Serena average US$111 in the cheapest month (April) and US$228 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$185 |
| February | US$228 |
| March | US$176 |
| April | US$111 |
| May | US$178 |
| June | US$123 |
| July | US$133 |
| August | US$160 |
| September | US$183 |
| October | US$123 |
| November | US$182 |
| December | US$182 |
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Oct · US$123
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Most expensive: February (~US$228)
Cheapest: April (~US$111)
About this property
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Satisfy your appetite for lunch, dinner, or brunch at Bar Restaurante Vista S., a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 48 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. Cable television is provided for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily.
Location
With a stay at Club Vista Serena in San Bartolomé de Tirajana (Maspalomas), you'll be a 2-minute drive from Holiday World Maspalomas and 6 minutes from Maspalomas Dunes. This hotel is 2.7 mi (4.4 km) from Maspalomas Lighthouse and 5.8 mi (9.3 km) from Sioux City Park.
What's nearby
Holiday World Maspalomas(0.5 Miles)
Maspalomas Botanical Garden(1 Miles)
Centro Cultural San Fernando de Maspalomas(1.3 Miles)
Maspalomas Golf Course(1.3 Miles)
Yumbo Shopping Center(1.6 Miles)
Aqualand Maspalomas(1.8 Miles)
Kasbah Shopping Center(2 Miles)
CITA Shopping Center(2.1 Miles)
La Charca Lagoon(2.1 Miles)
El Salvador Ecumenical Temple(2.2 Miles)
Paseo Costa Canaria(2.2 Miles)
Maspalomas Dunes(2.3 Miles)
English Beach(2.4 Miles)
Maspalomas Lighthouse(2.5 Miles)
Playa de las mujeres(2.7 Miles)
The preferred airport for Club Vista Serena is Gran Canaria Airport (LPA)(19.8 Miles)
Location
Capricornio, 2, Maspalomas, Canary Islands, Spain
Holiday World Maspalomas (0.5 Miles)
Maspalomas Botanical Garden (1 Miles)
Centro Cultural San Fernando de Maspalomas (1.3 Miles)
Maspalomas Golf Course (1.3 Miles)
Yumbo Shopping Center (1.6 Miles)
Aqualand Maspalomas (1.8 Miles)
Room options
17
Superior Apartment (2 Adults)
Room details
1 Double Bed
Sleeps 2
506 ft²
BalconyAir ConditioningHeatingKitchen
4
Apartment Couple (1 Adult + 1 Menor)
Room details
1 Double Bed
2 Single Beds
BalconyAir ConditioningHeatingKitchen
19
Family Apartment (3 Adults)
Room details
2 Single Beds
1 Double Bed
and 1 Sofa Bed
Sleeps 3
506 ft²
BalconyAir ConditioningHeatingKitchen
6
Apartament Pool View (2 Adults)
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
506 ft²
BalconyAir ConditioningHeatingKitchen
19
Family Apartment (2 Adults + 1 Child)
Room details
1 Double Bed
2 Single Beds
Sleeps 2
506 ft²
BalconyAir ConditioningHeatingKitchen
17
Superior Apartment (1 Adult)
Room details
1 Double Bed
506 ft²
BalconyAir ConditioningHeatingKitchen
5
Apartment Couple (2 Adults)
Room details
1 Double Bed
2 Single Beds
Sleeps 2
506 ft²
BalconyAir ConditioningHeatingKitchen
6
Apartment Pool View (1 Adult)
Room details
1 Extra-Large Double Bed
2 Single Beds
506 ft²
BalconyAir ConditioningHeatingKitchen
19
Family Apartment (2 Adults + 2 Children)
Room details
2 Single Beds
1 Double Bed
and 1 Sofa Bed
Sleeps 2
506 ft²
BalconyAir ConditioningHeatingKitchen
5
Apartment Couple (1 Adult)
Room details
1 Double Bed
2 Single Beds
506 ft²
BalconyAir ConditioningHeatingKitchen
19
Family Apartment (3 Adults + 1 Child)
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
Sleeps 3
506 ft²
BalconyAir ConditioningHeatingKitchen
19
Family Apartment (1 Adult + 1 Child)
Room details
2 Single Beds
1 Double Bed
and 1 Sofa Bed
506 ft²
BalconyAir ConditioningHeatingKitchen
Guest reviews of Club Vista Serena
8.2
Very good
Based on 296 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Club Vista Serena, guests highlight friendly, welcoming staff, well-kept pool areas and a quiet setting, while noting the location is a bit away from the beach and that reception and assistance are limited after late afternoon.
Read moreWas this helpful?
What guests think
At Club Vista Serena, guests highlight friendly, welcoming staff, well-kept pool areas and a quiet setting, while noting the location is a bit away from the beach and that reception and assistance are limited after late afternoon.
Many reviews praise cleanliness and regular housekeeping, though a few report inconsistent cleaning or minor pests. Apartments are spacious and practical with kitchens and terraces but dated in places, with occasional maintenance issues; noise can carry between units or from the nearby road, and Wi-Fi/TV quality varies. The pool and grounds are pleasant with a handy pool bar, but the pool is unheated and some dining experiences range from very good to disappointing or limited on meal plans. Overall, it suits travellers seeking a relaxed, self-catering base rather than a full-service, beachfront hotel.
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AI-generated summary based on recent guest reviews
Facilities
Well-maintained pool and grounds with a handy pool bar; parking is easy. The pool is unheated and can feel cold in winter.
Related guest reviews
8
Helen
10 Nov 2025
·
Stayed 1 night
Comfortable but short stay. The pool and restaurant are excellent
Comfortable but short stay. The pool and restaurant are excellent
6
Sirpa
2 Jan 2025
·
Stayed 11 nights
Helt okej hotell med mest barnfamiljer och äldre. Något slitet, hårda sängar och väldigt ljudhört. Poolen är inte uppvärmd. Eget hushåll men det finns litet poolbar där man kan handla hamburgare, pizza osv. Nära till aktiviteter för barn. Trevlig och hjälpsam personal. Gratis parkering.
Helt okej hotell med mest barnfamiljer och äldre. Något slitet, hårda sängar och väldigt ljudhört. Poolen är inte uppvärmd. Eget hushåll men det finns litet poolbar där man kan handla hamburgare, pizza osv. Nära till aktiviteter för barn. Trevlig och hjälpsam personal. Gratis parkering.
8
Andrew
24 Dec 2024
·
Stayed 3 nights
Great value and nice clean apartment. Pool was nice, but too cold to swim in during December. The Pool Restaurant had good food at a decent price. Shower gel and shampoo is missing in the room! This should always be included and doesn't cost the hotel/resort much if they buy it in bulk.
Great value and nice clean apartment. Pool was nice, but too cold to swim in during December. The Pool Restaurant had good food at a decent price. Shower gel and shampoo is missing in the room! This should always be included and doesn't cost the hotel/resort much if they buy it in bulk.
10
Nicklas
27 Jun 2025
·
Stayed 12 nights
Parkmöglichkeiten waren super. Selbst als es ein riesen Sportfest in der nähe gab konnte man noch einen Parkplatz finden. Etwas von Nachteil war die höhrbare Hauptstraße hinter der Anlage. Aber bei geschlossenen Fenstern hört man sie nicht. Wegen des Sportfestes waren auch gegen ende sehr viele Familien mit Kindern im Hotel. Ruhig und entspannt am Pool liegen war dadurch dann eher weniger möglich. Trotzdem Preis/Leistung war in unserem Fall jedenfalls mehr als top und wir würden bestimmt wieder kommen.
Parkmöglichkeiten waren super. Selbst als es ein riesen Sportfest in der nähe gab konnte man noch einen Parkplatz finden. Etwas von Nachteil war die höhrbare Hauptstraße hinter der Anlage. Aber bei geschlossenen Fenstern hört man sie nicht. Wegen des Sportfestes waren auch gegen ende sehr viele Familien mit Kindern im Hotel. Ruhig und entspannt am Pool liegen war dadurch dann eher weniger möglich. Trotzdem Preis/Leistung war in unserem Fall jedenfalls mehr als top und wir würden bestimmt wieder kommen.
8
Charlene Emie
17 Apr 2024
·
Stayed 6 nights
Très jolie résidence, familiale et calme avec des logements confortables et pratiques disposant de cuisine équipée. L’exterieur est joliement arboré, avec en son centre la piscine et le bar-restaurant. Le personnel est accueillant et à l’écoute de nos besoins. Le ménage est fait tous les jours dans les chambres. Les logements mériteraient peut-être un peu de renovation (fissures et jours dans la porte, joints noircis dans la douche et au sol, meubles abimés, climatisation encrassée, mauvaise isolation) La formule pension complète est assez limitée. Pour le petit-dejeuner, un "plat" ainsi qu’une boisson chaude et un jus de fruit sont au choix (les produits ne sont pas toujours de bonne qualité, par exemple les jus de fruits) Pour le dejeuner et le diner, seulement 2 choix de plats nous sont proposés (entrée et plat) les boissons sont en supplément, y compris l’eau. Ce n’est pas précisé mais l’eau de la résidence n’est pas potable, nous avons du acheter des bidons d’eau au supermarché. Autrement nous avons passé un agréable séjour ! Il y a des places de parking devant la résidence. La plage de Maspalomas est à 10mn en voiture.
Très jolie résidence, familiale et calme avec des logements confortables et pratiques disposant de cuisine équipée. L’exterieur est joliement arboré, avec en son centre la piscine et le bar-restaurant. Le personnel est accueillant et à l’écoute de nos besoins. Le ménage est fait tous les jours dans les chambres. Les logements mériteraient peut-être un peu de renovation (fissures et jours dans la porte, joints noircis dans la douche et au sol, meubles abimés, climatisation encrassée, mauvaise isolation) La formule pension complète est assez limitée. Pour le petit-dejeuner, un "plat" ainsi qu’une boisson chaude et un jus de fruit sont au choix (les produits ne sont pas toujours de bonne qualité, par exemple les jus de fruits) Pour le dejeuner et le diner, seulement 2 choix de plats nous sont proposés (entrée et plat) les boissons sont en supplément, y compris l’eau. Ce n’est pas précisé mais l’eau de la résidence n’est pas potable, nous avons du acheter des bidons d’eau au supermarché. Autrement nous avons passé un agréable séjour ! Il y a des places de parking devant la résidence. La plage de Maspalomas est à 10mn en voiture.
8
Hans Jacob
26 Dec 2024
·
Stayed 7 nights
For a 3 star hotel, they should have gotten my 5 star review! But the end at 4, simply because the apartments need some renovation soon. Don’t get me wrong, the place is more than worth it. Its cosy. Staff is super friendly and helpful. Food at the hotel is ok. Outside areas are pretty and well maintained. Pool is clean and maintained. Everyone is smiling and in a great mood. Placed really good. Lots of parking if you have a rental car with you. Apartment are great size. Would I go again? Yes. Sure I would.
For a 3 star hotel, they should have gotten my 5 star review! But the end at 4, simply because the apartments need some renovation soon. Don’t get me wrong, the place is more than worth it. Its cosy. Staff is super friendly and helpful. Food at the hotel is ok. Outside areas are pretty and well maintained. Pool is clean and maintained. Everyone is smiling and in a great mood. Placed really good. Lots of parking if you have a rental car with you. Apartment are great size. Would I go again? Yes. Sure I would.
8
Lisa
29 Dec 2023
·
Stayed 7 nights
Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.
Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.
8
EMMA
18 Aug 2024
·
Stayed 14 nights
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
8
Carola
6 Dec 2025
·
Stayed 3 nights
Bra luftkonditionering. Fina omgivningar. Trevlig personal. Saltvattenpool.
Bra luftkonditionering. Fina omgivningar. Trevlig personal. Saltvattenpool.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the property clean, with housekeeping frequently noted. However, there are recurring reports of inconsistent or missed cleaning and occasional issues such as ants.
Related guest reviews
8
Maarten
9 Feb 2023
·
Stayed 28 nights
Prima nette accommodatie op Gran Canaria. De dagenlijkse schoonmaak was top
Prima nette accommodatie op Gran Canaria. De dagenlijkse schoonmaak was top
6
James
16 Nov 2025
·
Stayed 2 nights
Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.
Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.
8
jean-luc
5 Feb 2026
·
Stayed 4 nights
Le personnel de l'accueil est charmant et compétant. L'appartement est bien distribué avec une grande salle de bain et une chambre avec un grand lit et une agréable terrasse. Seul bémol le ménage est fait à la va vite et pas bien fait. Le premier jour il manquait un produit shampoing et les autres jours nous n'en avons plus eu. Le 3eme jour la femme de ménage avait oublié de faire notre appartement mon époux lui a signifié mais cette personne n'était pas du tout contente arguant qu'elle faisait le ménage une fois tout les 2 jours: le premier jour elle nous avait expliqué qu'elle passait tous les jours. Dernière petite chose le carrelage de la salle de salon est cassé donc attention lorsqu'on est pied nu nous l'avons signalé à l'accueil au moment du départ
Le personnel de l'accueil est charmant et compétant. L'appartement est bien distribué avec une grande salle de bain et une chambre avec un grand lit et une agréable terrasse. Seul bémol le ménage est fait à la va vite et pas bien fait. Le premier jour il manquait un produit shampoing et les autres jours nous n'en avons plus eu. Le 3eme jour la femme de ménage avait oublié de faire notre appartement mon époux lui a signifié mais cette personne n'était pas du tout contente arguant qu'elle faisait le ménage une fois tout les 2 jours: le premier jour elle nous avait expliqué qu'elle passait tous les jours. Dernière petite chose le carrelage de la salle de salon est cassé donc attention lorsqu'on est pied nu nous l'avons signalé à l'accueil au moment du départ
4
Ross
16 Sept 2022
·
Stayed 4 nights
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
10
Laurent
11 Nov 2024
·
Stayed 15 nights
Propreté, amabilité du personnel, calme.
Propreté, amabilité du personnel, calme.
10
Patrick
18 Feb 2025
·
Stayed 8 nights
Sehr liebes und hilfsbereites Personal. Auch wenn die Apartments in die Jahre gekommen sind, ist es sehr sauber. Die Reinigung kam jeden Tag !!! Komme gerne wieder! Vielen Dank für alles!
Sehr liebes und hilfsbereites Personal. Auch wenn die Apartments in die Jahre gekommen sind, ist es sehr sauber. Die Reinigung kam jeden Tag !!! Komme gerne wieder! Vielen Dank für alles!
8
Athaliah elizsa mae Felizarta
13 Dec 2024
·
Stayed 4 nights
I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!
I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!
8
EMMA
18 Aug 2024
·
Stayed 14 nights
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
10
Jennifer
8 Jun 2025
·
Stayed 7 nights
This was our third stay at Club Vista Serena and we couldn't recommend this hotel enough- the apartments are so spacious and clean and amazingly comfortable, they have everything you need and the air con is one of the strongest we've had in any holiday abroad! The TV is big and very modern and links to your phone and netflix, and the kitchen is well equipped for full self catering requirements with a massive fridge and a decent size freezer too! The staff are super friendly and helpful, the restaurant on site is also very reasonably priced with nice cocktails too!
This was our third stay at Club Vista Serena and we couldn't recommend this hotel enough- the apartments are so spacious and clean and amazingly comfortable, they have everything you need and the air con is one of the strongest we've had in any holiday abroad! The TV is big and very modern and links to your phone and netflix, and the kitchen is well equipped for full self catering requirements with a massive fridge and a decent size freezer too! The staff are super friendly and helpful, the restaurant on site is also very reasonably priced with nice cocktails too!
10
Giuseppe Luigi
8 May 2022
·
Stayed 1 night
El apartamento amplio, y equipado con lo necesario, aunque no se esmeraron mucho al limpiar. Muy bien para su precio. En el bar de la piscina se come muy bien, y el complejo en si está genial ,para escaparse unos días.
El apartamento amplio, y equipado con lo necesario, aunque no se esmeraron mucho al limpiar. Muy bien para su precio. En el bar de la piscina se come muy bien, y el complejo en si está genial ,para escaparse unos días.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious and practical with kitchens and terraces, but decor is dated and there are occasional maintenance issues; AC is mainly in the bedroom. Noise can carry between units or from the nearby road, and Wi-Fi/TV quality varies.
Related guest reviews
6
Sirpa
2 Jan 2025
·
Stayed 11 nights
Helt okej hotell med mest barnfamiljer och äldre. Något slitet, hårda sängar och väldigt ljudhört. Poolen är inte uppvärmd. Eget hushåll men det finns litet poolbar där man kan handla hamburgare, pizza osv. Nära till aktiviteter för barn. Trevlig och hjälpsam personal. Gratis parkering.
Helt okej hotell med mest barnfamiljer och äldre. Något slitet, hårda sängar och väldigt ljudhört. Poolen är inte uppvärmd. Eget hushåll men det finns litet poolbar där man kan handla hamburgare, pizza osv. Nära till aktiviteter för barn. Trevlig och hjälpsam personal. Gratis parkering.
8
jean-luc
5 Feb 2026
·
Stayed 4 nights
Le personnel de l'accueil est charmant et compétant. L'appartement est bien distribué avec une grande salle de bain et une chambre avec un grand lit et une agréable terrasse. Seul bémol le ménage est fait à la va vite et pas bien fait. Le premier jour il manquait un produit shampoing et les autres jours nous n'en avons plus eu. Le 3eme jour la femme de ménage avait oublié de faire notre appartement mon époux lui a signifié mais cette personne n'était pas du tout contente arguant qu'elle faisait le ménage une fois tout les 2 jours: le premier jour elle nous avait expliqué qu'elle passait tous les jours. Dernière petite chose le carrelage de la salle de salon est cassé donc attention lorsqu'on est pied nu nous l'avons signalé à l'accueil au moment du départ
Le personnel de l'accueil est charmant et compétant. L'appartement est bien distribué avec une grande salle de bain et une chambre avec un grand lit et une agréable terrasse. Seul bémol le ménage est fait à la va vite et pas bien fait. Le premier jour il manquait un produit shampoing et les autres jours nous n'en avons plus eu. Le 3eme jour la femme de ménage avait oublié de faire notre appartement mon époux lui a signifié mais cette personne n'était pas du tout contente arguant qu'elle faisait le ménage une fois tout les 2 jours: le premier jour elle nous avait expliqué qu'elle passait tous les jours. Dernière petite chose le carrelage de la salle de salon est cassé donc attention lorsqu'on est pied nu nous l'avons signalé à l'accueil au moment du départ
6
Elvira
14 Sept 2024
·
Stayed 1 night
Het eten was prima en wordt vers bereid. Ontbijt i.d. en best uitgebreid. Personeel echt heel vriendelijk, maat de kamers zijn enorm gehorig en ik kon "genieten" van geluiden die ik liever niet hoor. Kamers zijn netjes en schoon maar enig meubilair is aan vervaniging toe.
Het eten was prima en wordt vers bereid. Ontbijt i.d. en best uitgebreid. Personeel echt heel vriendelijk, maat de kamers zijn enorm gehorig en ik kon "genieten" van geluiden die ik liever niet hoor. Kamers zijn netjes en schoon maar enig meubilair is aan vervaniging toe.
4
Ross
16 Sept 2022
·
Stayed 4 nights
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
10
Nuria Deu
23 Apr 2022
·
Stayed 3 nights
El apartamento era grande y cómodo, baño grande y todo muy limpio. El wifi perfecto. Los exteriores eran perfectos. Quizá para añadir algo, faltarían amenities y mejorar el sofá, que no era muy cómodo.
El apartamento era grande y cómodo, baño grande y todo muy limpio. El wifi perfecto. Los exteriores eran perfectos. Quizá para añadir algo, faltarían amenities y mejorar el sofá, que no era muy cómodo.
6
Waldemar
18 Nov 2025
·
Stayed 7 nights
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
10
Kathleen
15 Sept 2024
·
Stayed 1 night
Catalina greeted me on arrival, very genuine, warm and friendly welcome. Apartment great, bottle of water in fridge. Aircon in bedroom. Apartments are not the most modern and a little tired but very clean and has everything you need and a great sized private balcony.
Catalina greeted me on arrival, very genuine, warm and friendly welcome. Apartment great, bottle of water in fridge. Aircon in bedroom. Apartments are not the most modern and a little tired but very clean and has everything you need and a great sized private balcony.
8
Lisa
29 Dec 2023
·
Stayed 7 nights
Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.
Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.
8
Dzintars
25 May 2022
·
Stayed 11 nights
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
10
Jennifer
8 Jun 2025
·
Stayed 7 nights
This was our third stay at Club Vista Serena and we couldn't recommend this hotel enough- the apartments are so spacious and clean and amazingly comfortable, they have everything you need and the air con is one of the strongest we've had in any holiday abroad! The TV is big and very modern and links to your phone and netflix, and the kitchen is well equipped for full self catering requirements with a massive fridge and a decent size freezer too! The staff are super friendly and helpful, the restaurant on site is also very reasonably priced with nice cocktails too!
This was our third stay at Club Vista Serena and we couldn't recommend this hotel enough- the apartments are so spacious and clean and amazingly comfortable, they have everything you need and the air con is one of the strongest we've had in any holiday abroad! The TV is big and very modern and links to your phone and netflix, and the kitchen is well equipped for full self catering requirements with a massive fridge and a decent size freezer too! The staff are super friendly and helpful, the restaurant on site is also very reasonably priced with nice cocktails too!
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AI-generated summary based on recent guest reviews
Service
Service is consistently friendly and helpful across the property. Downsides include reception closing around 4 p.m. (causing check-in/late-checkout and after-hours support issues) and a few complaints about restaurant service.
Related guest reviews
10
Patrice
22 Oct 2024
·
Stayed 21 nights
Nous avons passé un excellent séjour du vendredi 27/09/24 au vendredi 18/10/24 dans cet établissement. Le Club Vista Serena a parfaitement répondu à nos attentes et nous avons apprécié notre logement, aussi bien pour sa situation que pour sa conception et son confort. Le personnel est compétant, très aimable, à l'écoute des clients et poli avec les résidents. Nous ne reviendrons pas dans votre établissement l'année prochaine, car nous aimons toutes les iles Canaries et pensons retourner à Tenerife l'année prochaine en 2025, mais pourquoi pas revenir à la Grande Canarie en 2026 ou 2027 et dans cet établissement que nous avons apprécié.
Nous avons passé un excellent séjour du vendredi 27/09/24 au vendredi 18/10/24 dans cet établissement. Le Club Vista Serena a parfaitement répondu à nos attentes et nous avons apprécié notre logement, aussi bien pour sa situation que pour sa conception et son confort. Le personnel est compétant, très aimable, à l'écoute des clients et poli avec les résidents. Nous ne reviendrons pas dans votre établissement l'année prochaine, car nous aimons toutes les iles Canaries et pensons retourner à Tenerife l'année prochaine en 2025, mais pourquoi pas revenir à la Grande Canarie en 2026 ou 2027 et dans cet établissement que nous avons apprécié.
8
Maria Fernanda
19 May 2022
·
Stayed 1 night
El sitio es muy acogedor a la vez de tranquilo. La habitación es cómoda y el baño muy amplio. Las almohadas, que no suelen ser buenas, resultaron comodísimas al igual que la cama. Se echó en falta pasta dental y un jabón mejor, también el señor que atiende fuera del horario de recepción no estaba muy formado para el puesto y no supo dar instrucciones claras, pero esto son detalles en comparación de lo bien que está la relación servicio-precio.
El sitio es muy acogedor a la vez de tranquilo. La habitación es cómoda y el baño muy amplio. Las almohadas, que no suelen ser buenas, resultaron comodísimas al igual que la cama. Se echó en falta pasta dental y un jabón mejor, también el señor que atiende fuera del horario de recepción no estaba muy formado para el puesto y no supo dar instrucciones claras, pero esto son detalles en comparación de lo bien que está la relación servicio-precio.
10
Soledad
6 Jun 2024
·
Stayed 7 nights
Trevlig personal så var hjälpsamma vid behov. Lugnt område.
Trevlig personal så var hjälpsamma vid behov. Lugnt område.
10
Tochukwu
14 Jan 2025
·
Stayed 5 nights
Good experience. There was a mistake with my booking but the staff were very kind and understanding. Paula and colleagues at the bar were also so kind, welcoming and professional.
Good experience. There was a mistake with my booking but the staff were very kind and understanding. Paula and colleagues at the bar were also so kind, welcoming and professional.
6
Waldemar
18 Nov 2025
·
Stayed 7 nights
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
8
Hans Jacob
26 Dec 2024
·
Stayed 7 nights
For a 3 star hotel, they should have gotten my 5 star review! But the end at 4, simply because the apartments need some renovation soon. Don’t get me wrong, the place is more than worth it. Its cosy. Staff is super friendly and helpful. Food at the hotel is ok. Outside areas are pretty and well maintained. Pool is clean and maintained. Everyone is smiling and in a great mood. Placed really good. Lots of parking if you have a rental car with you. Apartment are great size. Would I go again? Yes. Sure I would.
For a 3 star hotel, they should have gotten my 5 star review! But the end at 4, simply because the apartments need some renovation soon. Don’t get me wrong, the place is more than worth it. Its cosy. Staff is super friendly and helpful. Food at the hotel is ok. Outside areas are pretty and well maintained. Pool is clean and maintained. Everyone is smiling and in a great mood. Placed really good. Lots of parking if you have a rental car with you. Apartment are great size. Would I go again? Yes. Sure I would.
8
Athaliah elizsa mae Felizarta
13 Dec 2024
·
Stayed 4 nights
I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!
I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!
10
Patricia
28 Feb 2026
·
Stayed 7 nights
Dejligt, roligt sted og utroligt venligt personale.
Dejligt, roligt sted og utroligt venligt personale.
8
Aaron
18 May 2024
·
Stayed 10 nights
This was a nice enough stay but there were a few issues that raised my eyebrow a little. Staff are friendly around everywhere of the apartments. When I have raised issues they have been quick to sort it out. They always asked if I needed anything as I often didn;t get room cleaned and they were aware. Rooms are nice, bed comfy, and bathroom very good everything you need. they have food but it is limited but what I prdered was nice. maintenance wasn't all that good in my room, handles needed tightening and mirror in bathroom felt it needed fixing, but not end of the world. Problem with reception it closes at 4 and therefore asking questions or getting help is a problem. if you are leaving after you must get your luggage before 4, you can't get a shower after 4 as it is located downstairs below reception. it's not ideal for those who are flying late. Checkout is too early. I stayed 10 days and asked for late checkout and was told it was 39e. I was only looking for 1/2 hour or more and would pay a small fee - but wasn't paying 39e. It left a sour taste in my mouth after a 10 days booking. The only channel for UK is BBC News and the channel itself is about American! It's in a quiet area and not many people around the pool - the pool is nice though and well maintained. It's near Holidayworld but a very good walk to Yumbo. I would stay here again, but they really do need to fix issues on late checkout or make check out later. I wouldn't stay here if my flight was late
This was a nice enough stay but there were a few issues that raised my eyebrow a little. Staff are friendly around everywhere of the apartments. When I have raised issues they have been quick to sort it out. They always asked if I needed anything as I often didn;t get room cleaned and they were aware. Rooms are nice, bed comfy, and bathroom very good everything you need. they have food but it is limited but what I prdered was nice. maintenance wasn't all that good in my room, handles needed tightening and mirror in bathroom felt it needed fixing, but not end of the world. Problem with reception it closes at 4 and therefore asking questions or getting help is a problem. if you are leaving after you must get your luggage before 4, you can't get a shower after 4 as it is located downstairs below reception. it's not ideal for those who are flying late. Checkout is too early. I stayed 10 days and asked for late checkout and was told it was 39e. I was only looking for 1/2 hour or more and would pay a small fee - but wasn't paying 39e. It left a sour taste in my mouth after a 10 days booking. The only channel for UK is BBC News and the channel itself is about American! It's in a quiet area and not many people around the pool - the pool is nice though and well maintained. It's near Holidayworld but a very good walk to Yumbo. I would stay here again, but they really do need to fix issues on late checkout or make check out later. I wouldn't stay here if my flight was late
6
Eulalia Lourdes
27 Jun 2022
·
Stayed 3 nights
La limpieza ha estado muy bien, pero los apartamentos están bastante deteriorados, y parcheados. Según la web pagábamos en el alojamiento pero nos han cobrado por adelantado porque la recepción cierra a las 16:00. Por lo cual a partir de esa hora no había nadie del complejo para controlar los ruidos de otros huéspedes
La limpieza ha estado muy bien, pero los apartamentos están bastante deteriorados, y parcheados. Según la web pagábamos en el alojamiento pero nos han cobrado por adelantado porque la recepción cierra a las 16:00. Por lo cual a partir de esa hora no había nadie del complejo para controlar los ruidos de otros huéspedes
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AI-generated summary based on recent guest reviews
Location
Set in a quiet area away from the beachfront and main nightlife; Jumbo is around a 20-minute walk and the beach about 40 minutes. Buses and taxis are nearby, and having a car is convenient; a nearby road can add some noise.
Related guest reviews
10
Manuel Vicente
17 May 2022
·
Stayed 3 nights
Muy tranquilo, solo que un poco alejado si no tienes coche.
Muy tranquilo, solo que un poco alejado si no tienes coche.
6
Sirpa
2 Jan 2025
·
Stayed 11 nights
Helt okej hotell med mest barnfamiljer och äldre. Något slitet, hårda sängar och väldigt ljudhört. Poolen är inte uppvärmd. Eget hushåll men det finns litet poolbar där man kan handla hamburgare, pizza osv. Nära till aktiviteter för barn. Trevlig och hjälpsam personal. Gratis parkering.
Helt okej hotell med mest barnfamiljer och äldre. Något slitet, hårda sängar och väldigt ljudhört. Poolen är inte uppvärmd. Eget hushåll men det finns litet poolbar där man kan handla hamburgare, pizza osv. Nära till aktiviteter för barn. Trevlig och hjälpsam personal. Gratis parkering.
8
D R
29 Nov 2025
·
Stayed 3 nights
Personal genial, instalaciones frescas y bien cuidadas. El tamaño del desayuno puede mejorarse. El area es un poco incomodo si no se tiene un carro.
Personal genial, instalaciones frescas y bien cuidadas. El tamaño del desayuno puede mejorarse. El area es un poco incomodo si no se tiene un carro.
10
Paul
9 Dec 2024
·
Stayed 5 nights
Beautiful place to stay in pleasant surroundings. Jumbo only 20 minute walk. Main beach 40 minutes walk. Buses and taxis for all other journeys nearby.
Beautiful place to stay in pleasant surroundings. Jumbo only 20 minute walk. Main beach 40 minutes walk. Buses and taxis for all other journeys nearby.
10
Nicklas
27 Jun 2025
·
Stayed 12 nights
Parkmöglichkeiten waren super. Selbst als es ein riesen Sportfest in der nähe gab konnte man noch einen Parkplatz finden. Etwas von Nachteil war die höhrbare Hauptstraße hinter der Anlage. Aber bei geschlossenen Fenstern hört man sie nicht. Wegen des Sportfestes waren auch gegen ende sehr viele Familien mit Kindern im Hotel. Ruhig und entspannt am Pool liegen war dadurch dann eher weniger möglich. Trotzdem Preis/Leistung war in unserem Fall jedenfalls mehr als top und wir würden bestimmt wieder kommen.
Parkmöglichkeiten waren super. Selbst als es ein riesen Sportfest in der nähe gab konnte man noch einen Parkplatz finden. Etwas von Nachteil war die höhrbare Hauptstraße hinter der Anlage. Aber bei geschlossenen Fenstern hört man sie nicht. Wegen des Sportfestes waren auch gegen ende sehr viele Familien mit Kindern im Hotel. Ruhig und entspannt am Pool liegen war dadurch dann eher weniger möglich. Trotzdem Preis/Leistung war in unserem Fall jedenfalls mehr als top und wir würden bestimmt wieder kommen.
8
Charlene Emie
17 Apr 2024
·
Stayed 6 nights
Très jolie résidence, familiale et calme avec des logements confortables et pratiques disposant de cuisine équipée. L’exterieur est joliement arboré, avec en son centre la piscine et le bar-restaurant. Le personnel est accueillant et à l’écoute de nos besoins. Le ménage est fait tous les jours dans les chambres. Les logements mériteraient peut-être un peu de renovation (fissures et jours dans la porte, joints noircis dans la douche et au sol, meubles abimés, climatisation encrassée, mauvaise isolation) La formule pension complète est assez limitée. Pour le petit-dejeuner, un "plat" ainsi qu’une boisson chaude et un jus de fruit sont au choix (les produits ne sont pas toujours de bonne qualité, par exemple les jus de fruits) Pour le dejeuner et le diner, seulement 2 choix de plats nous sont proposés (entrée et plat) les boissons sont en supplément, y compris l’eau. Ce n’est pas précisé mais l’eau de la résidence n’est pas potable, nous avons du acheter des bidons d’eau au supermarché. Autrement nous avons passé un agréable séjour ! Il y a des places de parking devant la résidence. La plage de Maspalomas est à 10mn en voiture.
Très jolie résidence, familiale et calme avec des logements confortables et pratiques disposant de cuisine équipée. L’exterieur est joliement arboré, avec en son centre la piscine et le bar-restaurant. Le personnel est accueillant et à l’écoute de nos besoins. Le ménage est fait tous les jours dans les chambres. Les logements mériteraient peut-être un peu de renovation (fissures et jours dans la porte, joints noircis dans la douche et au sol, meubles abimés, climatisation encrassée, mauvaise isolation) La formule pension complète est assez limitée. Pour le petit-dejeuner, un "plat" ainsi qu’une boisson chaude et un jus de fruit sont au choix (les produits ne sont pas toujours de bonne qualité, par exemple les jus de fruits) Pour le dejeuner et le diner, seulement 2 choix de plats nous sont proposés (entrée et plat) les boissons sont en supplément, y compris l’eau. Ce n’est pas précisé mais l’eau de la résidence n’est pas potable, nous avons du acheter des bidons d’eau au supermarché. Autrement nous avons passé un agréable séjour ! Il y a des places de parking devant la résidence. La plage de Maspalomas est à 10mn en voiture.
8
Viviana
6 Feb 2026
·
Stayed 9 nights
Nice and cute hotel in a good location
Nice and cute hotel in a good location
10
Thorsten
8 Oct 2024
·
Stayed 3 nights
Very nice small resort. Cute 80s furnished. Immaculately clean. Super for Families and couples who want a quiet relaxing time.Less so if you want to dive into the night.
Very nice small resort. Cute 80s furnished. Immaculately clean. Super for Families and couples who want a quiet relaxing time.Less so if you want to dive into the night.
8
Lisa
29 Dec 2023
·
Stayed 7 nights
Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.
Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.
8
Dzintars
25 May 2022
·
Stayed 11 nights
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
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AI-generated summary based on recent guest reviews
Dining
On-site pool bar/restaurant is convenient and often described as tasty and fairly priced. Experiences are mixed overall, with some finding food poor or greasy and half/full-board options and breakfast portions limited.
Related guest reviews
8
Helen
10 Nov 2025
·
Stayed 1 night
Comfortable but short stay. The pool and restaurant are excellent
Comfortable but short stay. The pool and restaurant are excellent
8
Andrew
24 Dec 2024
·
Stayed 3 nights
Great value and nice clean apartment. Pool was nice, but too cold to swim in during December. The Pool Restaurant had good food at a decent price. Shower gel and shampoo is missing in the room! This should always be included and doesn't cost the hotel/resort much if they buy it in bulk.
Great value and nice clean apartment. Pool was nice, but too cold to swim in during December. The Pool Restaurant had good food at a decent price. Shower gel and shampoo is missing in the room! This should always be included and doesn't cost the hotel/resort much if they buy it in bulk.
10
HåkanMartin
14 Dec 2021
·
Stayed 2 nights
Nice place and personell at the site. Recommend lunch the grilled fish at the pool area !
Nice place and personell at the site. Recommend lunch the grilled fish at the pool area !
6
James
16 Nov 2025
·
Stayed 2 nights
Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.
Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.
8
D R
29 Nov 2025
·
Stayed 3 nights
Personal genial, instalaciones frescas y bien cuidadas. El tamaño del desayuno puede mejorarse. El area es un poco incomodo si no se tiene un carro.
Personal genial, instalaciones frescas y bien cuidadas. El tamaño del desayuno puede mejorarse. El area es un poco incomodo si no se tiene un carro.
6
David
1 Apr 2023
·
Stayed 4 nights
Food was awful bad service had to keep asking for everything with only an attitude in reply. Only interested in bigger parties of English as this was bettter tips I suppose. Food was like microwave garbage
Food was awful bad service had to keep asking for everything with only an attitude in reply. Only interested in bigger parties of English as this was bettter tips I suppose. Food was like microwave garbage
8
Charlene Emie
17 Apr 2024
·
Stayed 6 nights
Très jolie résidence, familiale et calme avec des logements confortables et pratiques disposant de cuisine équipée. L’exterieur est joliement arboré, avec en son centre la piscine et le bar-restaurant. Le personnel est accueillant et à l’écoute de nos besoins. Le ménage est fait tous les jours dans les chambres. Les logements mériteraient peut-être un peu de renovation (fissures et jours dans la porte, joints noircis dans la douche et au sol, meubles abimés, climatisation encrassée, mauvaise isolation) La formule pension complète est assez limitée. Pour le petit-dejeuner, un "plat" ainsi qu’une boisson chaude et un jus de fruit sont au choix (les produits ne sont pas toujours de bonne qualité, par exemple les jus de fruits) Pour le dejeuner et le diner, seulement 2 choix de plats nous sont proposés (entrée et plat) les boissons sont en supplément, y compris l’eau. Ce n’est pas précisé mais l’eau de la résidence n’est pas potable, nous avons du acheter des bidons d’eau au supermarché. Autrement nous avons passé un agréable séjour ! Il y a des places de parking devant la résidence. La plage de Maspalomas est à 10mn en voiture.
Très jolie résidence, familiale et calme avec des logements confortables et pratiques disposant de cuisine équipée. L’exterieur est joliement arboré, avec en son centre la piscine et le bar-restaurant. Le personnel est accueillant et à l’écoute de nos besoins. Le ménage est fait tous les jours dans les chambres. Les logements mériteraient peut-être un peu de renovation (fissures et jours dans la porte, joints noircis dans la douche et au sol, meubles abimés, climatisation encrassée, mauvaise isolation) La formule pension complète est assez limitée. Pour le petit-dejeuner, un "plat" ainsi qu’une boisson chaude et un jus de fruit sont au choix (les produits ne sont pas toujours de bonne qualité, par exemple les jus de fruits) Pour le dejeuner et le diner, seulement 2 choix de plats nous sont proposés (entrée et plat) les boissons sont en supplément, y compris l’eau. Ce n’est pas précisé mais l’eau de la résidence n’est pas potable, nous avons du acheter des bidons d’eau au supermarché. Autrement nous avons passé un agréable séjour ! Il y a des places de parking devant la résidence. La plage de Maspalomas est à 10mn en voiture.
6
Christophe
10 Oct 2024
·
Stayed 14 nights
Hôtel ancien mais bien entretenu confortable avec kitchenette, literie tres confort et vrai smartTV. Jardin minimaliste mais super bien entretenu. Piscine et transats tres propres. Évitez la pension, restaurant cher et portions minis pour des randonneurs. Serveuse aimable a condition de payer une belle addition. En clair, evitez il y a pléthore de restaurants aux alentours.
Hôtel ancien mais bien entretenu confortable avec kitchenette, literie tres confort et vrai smartTV. Jardin minimaliste mais super bien entretenu. Piscine et transats tres propres. Évitez la pension, restaurant cher et portions minis pour des randonneurs. Serveuse aimable a condition de payer une belle addition. En clair, evitez il y a pléthore de restaurants aux alentours.
6
Waldemar
18 Nov 2025
·
Stayed 7 nights
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
8
EMMA
18 Aug 2024
·
Stayed 14 nights
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
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AI-generated summary based on recent guest reviews
8
Viviana
6 Feb 2026
·
Stayed 9 nights
Nice and cute hotel in a good location
Nice and cute hotel in a good location
8
Ginsing
17 Jan 2026
·
Stayed 6 nights
Alexia was so friendly during my check-in and gave some great local recommendations. Staff were generally great. The room was clean and tidy.
Alexia was so friendly during my check-in and gave some great local recommendations. Staff were generally great. The room was clean and tidy.
6
Waldemar
18 Nov 2025
·
Stayed 7 nights
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
The day before my arrival, I received a WhatsApp message asking for payment, along with a separate link—even though I had booked with the option to pay at the hotel. I was then told this wasn’t what they had agreed with Hotels.com, so I had to send them a screenshot of my booking. I would have been happy to pay in advance through Hotels.com if that had been required, but receiving a random payment link by text made me worry about potential scams. On top of that, the reception closes at 4 p.m. There were several confused couples in the evening who hadn’t received check-in instructions and didn’t know how to get in. It can be frustrating to arrive with no one to greet you and no clear way to check in. The food at the bar/restaurant is dreadful. It looks like everything is cooked in one pan and tastes of old grease. The staff also seemed unsure of their own menu at times, which didn’t help. The rooms themselves are nice and spacious. Cleaning is acceptable, though they don’t collect used glasses from the rooms—so if you bring a drink back, you’ll need to return the glass to the bar the next day. The AC is only in the bedroom, so you need to let it run for a while to cool the whole apartment. Another concern is that the rooms do not have smoke detectors, which are required in guest accommodations. This worried me, as if something happened in a nearby apartment, I might not know until it was too late. Overall, it was a good stay if you’re looking for a very quiet place.
6
James
16 Nov 2025
·
Stayed 2 nights
Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.
Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.
8
Helen
10 Nov 2025
·
Stayed 1 night
Comfortable but short stay. The pool and restaurant are excellent
Comfortable but short stay. The pool and restaurant are excellent
Property policies
Check-in
Check-out
From 14:00 to 23:59
Before 11:00
FAQs about Club Vista Serena
Is parking available at the property?
Parking is available at the property and is free of charge. It is limited and may require a reservation.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately EUR 14.63 for adults and EUR 12.19 for children.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available for an additional fee.
Are airport shuttle services available?
Airport shuttle services are available for a fee of EUR 55 per vehicle (one-way, maximum occupancy 3). Guests must arrange the transfer by contacting the property 48 hours prior to arrival.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.
What is the location of the property in relation to key landmarks?
The property is located in San Bartolomé de Tirajana (Maspalomas), just a 2-minute drive from Holiday World Maspalomas and 6 minutes from Maspalomas Dunes. It is approximately 2.7 miles from Maspalomas Lighthouse and 5.8 miles from Sioux City Park.
Does the property have a swimming pool?
Yes, the property features an outdoor heated pool. Pool access is available from 10:00 AM to 6:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is advisable to check with the property for specific age policies.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-01: 120.9098282659607USD
- 2026-10-02: 130.62087934042358USD
- 2026-10-03: 138.9405091984253USD
- 2026-10-04: 115.52441329351808USD
- 2026-10-05: 134.50932789831543USD
- 2026-10-06: 135.48202811701967USD
- 2026-10-07: 135.48202811701967USD
- 2026-10-08: 138.407589223526USD
- 2026-10-09: 154.61001338442995USD
- 2026-10-10: 173.99999009564212USD
- 2026-10-11: 125.31983871374513USD
- 2026-10-12: 130.62087934042358USD
- 2026-10-13: 132.8416210494385USD
- 2026-10-14: 146.67842996807863USD
- 2026-10-15: 136.86610048936464USD
- 2026-10-16: 149.7647384545288USD
- 2026-10-17: 156.5019973404236USD
- 2026-10-18: 122.14744744697572USD
- 2026-10-19: 127.04253311701966USD
- 2026-10-20: 127.04253311701966USD
- 2026-10-21: 126.98315857740785USD
- 2026-10-22: 146.67842996807863USD
- 2026-10-23: 151.51206350473024USD
- 2026-10-24: 156.5019973404236USD
- 2026-10-25: 127.04253311701966USD
- 2026-10-26: 146.67842996807863USD
- 2026-10-27: 136.86610048936464USD
- 2026-10-28: 146.60226297625735USD
- 2026-10-29: 146.67842996807863USD
- 2026-10-30: 146.67842996807863USD
- 2026-10-31: 160.74425496807862USD
- 2026-11-01: 178.4284928450928USD
- 2026-11-02: 168.84901698666383USD
- 2026-11-03: 192.6594951357422USD
- 2026-11-04: 177.21409635488894USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 156.90280123809816USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
- Sunday - Wednesday: 8:00 AM - 4:00 PM
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: EUR 150 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10:00 AM to 6 PM.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Fee for cooked-to-order breakfast: approximately EUR 14.63 for adults and EUR 12.19 for children
- Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: EUR 55 (one-way)
- Late check-out fee: EUR 39 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Scuba diving
Windsurfing
Cycling
Billiards
Fishing
Horse riding
Canoeing
Hiking
Child pool
Pool outdoor
Outdoor heated pool
Live music
Bicycle Tour Information
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Water Park
Internet
Free wi-fi
General
Restaurant
Non-smoking rooms
Solarium
Poolside bar
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Tour desk
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
Bingo
Concierge Services
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)