Is parking available at the property?

Yes, parking is available on-site and is free. The parking is covered and secured.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee, approximately MYR 50 to 70 for adults and MYR 25 to 30 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is at 12:00 PM. Early check-in is available for a fee of MYR 100, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators/lifts, but it is not wheelchair accessible. There are no specific details on step-free entrances or wheelchair-accessible facilities.

What is the location of the property in relation to key landmarks?

The property is centrally located in Kuala Lumpur, just an 8-minute walk from Petronas Twin Towers and 11 minutes from KLCC Park. It is also 1.3 miles from Pavilion Kuala Lumpur and 1.5 miles from Kuala Lumpur Tower.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools available, with access from 7:00 AM to midnight.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Star Suites KLCC Aparthotel in Kuala Lumpur

Average nightly price at Star Residence Suite KLCC by month, last 12 months (USD)
Month	Average price
January	$97
February	$115
March	$78
April	$76
May	$91
June	$84
July	$115
August	$118
September	$98
October	$102
November	$96
December	$92

What guests think

At Star Suites KLCC, travellers praise the central, walkable location near the Petronas Towers, spacious apartment-style suites with kitchens and laundry, and standout facilities, especially the rooftop pools with panoramic views that make stays memorable for families and longer visits.

Units are generally modern, roomy and comfortable. Common drawbacks include underwhelming or inconsistent breakfast, occasional plumbing odors or drainage and hot-water issues, and some two-bedroom layouts with a cramped, windowless room or ensuite access through another bedroom. Service feels friendly and responsive for many guests, but others report limited hotel-style support, uneven communication, or sporadic follow-up. Expect a well-located, apartment-style stay with great views and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two pools, including a rooftop option with impressive city and Petronas Tower views, are frequent highlights; the gym and overall amenities draw praise, and parking is available. Occasional downsides include crowded or slow elevators and inconsistent provision of pool towels.

Related guest reviews

6

Malinder

Dec 3, 2025

·

Stayed 2 nights

Good comms before arrival, staff at reception were welcoming. Good location. I chose an apartment vs hotel for convenience eg laundry. Apartment was ok re space and amenities but layout of second bedroom was poor. A double bed was squeezed into a tiny space with no room to move around it and no storage space at all. Breakfast had limited continental options and small seating area. Very disappointing given the hefty price charged. They ran out of basic items like wholemeal bread and you had to constantly ask for replenishments as there were only two staff available. One staff member was very helpful and courteous, the other seemed inexperienced, irritated about being asked for service and lacked initiative. There was no advertisement of options like eggs e.g I saw one guest get a freshly cooked omelette from the back while the buffet only had boiled eggs. I was aghast to learn that specialty coffees such as cappuccinos would be charged extra when these are offered as standard at most hotels. The highlight was the pool and gym which were excellent esp the views. I recommend the gym is open 24/7. I also recommend that orders from the bar/restaurant can be charged to your room and drinks served in glass not plastic as there is security around and the complex seems not to attract problematic guests. There are plenty of wonderful places to stay in KL so I would look elsewhere.

10

Helle

Feb 17, 2026

·

Stayed 3 nights

Lækkert hotel centralt i Kuala Lumpur med fantastisk udsigt til Petrona Towers og skønne faciliteter som fx to lækre swimmingpools. Lejligheden var rummelig og velindrettet med en stor og behagelig seng.

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8

MASAAKI

Apr 2, 2023

·

Stayed 2 nights

緊急避難の館内放送が2階もあり、焦りました。非常階段を使って38階から降りている最中に、誤報とアナウンスが入り、安心しましたが同じ事が2階繰り返されました。プールにタオルが無いのもマイナス点。

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8

Sanjay

Dec 29, 2022

·

Stayed 19,354 nights

Hood location, value and facilities. Dont use during busy periods as lift access is a nightmare

10

WAI MAN

Dec 21, 2025

·

Stayed 3 nights

The residence's location is the best, just 10 mins walk to KLCC. The residence was spacious and bright. The staff sent detailed message to me explaining the check-in procedure, very helpful indeed. The roof top swimming pool was fantastic, we could see Twin Tower there. We would like to come back to this hotel next time..

10

Ha Jin

Jun 25, 2024

·

Stayed 4 nights

Pools and game room were a huge plus for our family. Would stay here again!

10

Randall

Nov 3, 2024

·

Stayed 1 night

Phenomenal place, phenomenal location, great quality of everything in the room.Awesome pool, awesome fitness center.Good food?And a good spa.What more could you possibly want?

10

Gina

May 12, 2025

·

Stayed 1 night

Very short stay but a really nice suite. Had views of the PETRONAS Towers. The pools were amazing. Had a very decent meal in the pool restaurant and the staff were very friendly. I would definitely stay here again. Very close to shopping and restaurants. I used the ride sharing app Grab to get around. It was all very easy.

10

Jenneth

Feb 27, 2025

·

Stayed 2 nights

great place to stay, secured parking . Walking distance to mall. Will come back again

10

Manabu

Nov 26, 2025

·

Stayed 5 nights

ペドロナスツインタワーまでも近く施設もきれいで窓から見える夜景やプール、ジム等の施設も充実していて朝食のバイキングも美味しくていつも空いていたので大満足でした

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews often describe the suites and common areas as clean and well kept. However, several guests reported plumbing odors or drainage problems in bathrooms and some maintenance issues.

Related guest reviews

10

Valentina

Nov 30, 2025

·

Stayed 5 nights

Clean and comfortable room

6

Salmy

Nov 8, 2025

·

Stayed 26 nights

The rooms were fine and clean, the kitchen well-stocked, the location fantastic. The bathroom tiles need to be regrouted - a lot of black spots between the tiles. They also need to provide softer pillows. kinda small and hard.

4

Neil

Jan 21, 2025

·

Stayed 4 nights

Not great. The bathroom had a fouled odor emanating from it that was sickening. I was moved into another room but it had the same issue. The lifts in this place are a nightmare. I meant to book Ascot Star and got this. I won’t be back. Great location is about the only good thing I can say.

8

Anna

Jun 21, 2024

·

Stayed 2 nights

Nice location, friendly and easy check in, room was a bit smelly.

8

Robert

Aug 16, 2025

·

Stayed 2 nights

Place was awesome but the bathroom had strong sewage smell at certain parts of the day…

6

Grant

Jul 27, 2024

·

Stayed 7 nights

Property was in a very central location to transport, restaurants, shopping and tourist attractions. The suite was clean, spacious with a great view of the city. There were some strange plumbing noises that may annoy some people. No shampoo/conditioner for our seven night stay. Unlike hotels, there is no tourist information provided or offered. Overall the stay was great.

8

Leung Ka

Aug 8, 2025

·

Stayed 10 nights

The laundry service in the room is perfect for a long stay. But the drainage in the bathroom is not fluent and the tap is moving.

10

Maria

Jan 6, 2026

·

Stayed 4 nights

Clean, good location and helpful staff

10

CJ

Dec 1, 2025

·

Stayed 3 nights

The room was clean

8

TAKAHIRO

Oct 23, 2022

·

Stayed 21 nights

◆良い点ジムやプール、リーディングルームなど設備が充実しており、セキュリティ面も心配ない。ペトロナスツインタワーまで徒歩5分くらいの立地で、近くにスーパーや駅、スタバなどもあるので便利。 ◆悪い点下水の臭いがひどかった。 (マレーシアあるあるなので、このホテルに限ったことではないですが) エアコンの稼働音がかなりうるさい。キッチンのシンクからコバエ？が上がってくる。

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Rooms

Spacious, apartment-style suites with kitchens and washer/dryers are appreciated, many with striking views. Recurring drawbacks include cramped or windowless second bedrooms, ensuite access through another bedroom in some layouts, occasional noise, and missing appliances like a microwave or toaster in some units.

Related guest reviews

6

Mrs Helen

Jul 31, 2025

·

Stayed 4 nights

Location superb, views from roof top incredible, pools are fabulous. Accommodation is of a good standard but we booked a 2 bedroomed apartment (for our family of four). First apartment the main double bed was in what I can describe as a cupboard (no window) we complained and we were moved to another two bedroomed apartment, this time two bedrooms with windows. Even in the next apartment the strange thing is that they have put the two twin beds in the larger room and squished a double in what looks like it’s designed as an office as there’s an internet point. Other weird thing that wasn’t practical staying with our young family as the main bathroom and toilet are reached through the kids room and not via the master bedroom or main living area. Made it not very practical. Location great but not designed for family or group stays

10

Lowell

Nov 27, 2025

·

Stayed 2 nights

The room and building are fantastic. The bed was huge and comfortable. We made good use of the washing machine. The view from the room and top deck is worth a look - and it was nice to be able to take a cooling dip in the pool. We didn’t need the kitchen but the extra space with couch was a nice break. Tip: The left switch outside the bathroom controls the hot water for the shower - missed that first time through. Easy walking distance to Petronas towers - enjoyed the water show. Longer walk to KL tower - the adjacent ECO tree top walk was fun - series of hanging bridges with about a dozen monkeys playing in them as we arrived.

6

Salmy

Nov 8, 2025

·

Stayed 26 nights

The rooms were fine and clean, the kitchen well-stocked, the location fantastic. The bathroom tiles need to be regrouted - a lot of black spots between the tiles. They also need to provide softer pillows. kinda small and hard.

6

Malinder

Dec 3, 2025

·

Stayed 2 nights

Good comms before arrival, staff at reception were welcoming. Good location. I chose an apartment vs hotel for convenience eg laundry. Apartment was ok re space and amenities but layout of second bedroom was poor. A double bed was squeezed into a tiny space with no room to move around it and no storage space at all. Breakfast had limited continental options and small seating area. Very disappointing given the hefty price charged. They ran out of basic items like wholemeal bread and you had to constantly ask for replenishments as there were only two staff available. One staff member was very helpful and courteous, the other seemed inexperienced, irritated about being asked for service and lacked initiative. There was no advertisement of options like eggs e.g I saw one guest get a freshly cooked omelette from the back while the buffet only had boiled eggs. I was aghast to learn that specialty coffees such as cappuccinos would be charged extra when these are offered as standard at most hotels. The highlight was the pool and gym which were excellent esp the views. I recommend the gym is open 24/7. I also recommend that orders from the bar/restaurant can be charged to your room and drinks served in glass not plastic as there is security around and the complex seems not to attract problematic guests. There are plenty of wonderful places to stay in KL so I would look elsewhere.

8

sharafat

Dec 7, 2025

·

Stayed 3 nights

It’s an apartment not tastefully furnished but it has the basics

8

Brenda

Jun 11, 2024

·

Stayed 4 nights

Very central and very well priced. Master bedroom had very little room around the double bed. Had to crawl onto the bed from the foot of the bed. It had no window either. Quite claustrophobic. The second bedroom (with 2 single beds) was lovely and spacious, with an amazing view. Bathroom was fine. Kitchen was token, but who’s cooking with so many food options around.

8

Wendy

Apr 24, 2024

·

Stayed 4 nights

Excellent house-keeping team. They are Very caring and hard working. Communication with WhatsApp is helpful. Tea bags, coffee and water are provided very day. Room is spacious. There are stoves, oven and some plates. However there is no microwave, blender, dishwasher or some extra pot or pans. There was some kind of unpleasant smell in the washer area.

8

fakir

Aug 24, 2025

·

Stayed 6 nights

Overall we had a very pleasant stay. The hotel was close to twin towers, suria mall and klcc park which was an advantage. The main bedroom was good but the 2nd bedroom there was no room to get in and out of the bed, from the side, you would have to climb over. That didnt bother us. Definitely would recommend the hotel and would also stay again l.

8

Sarah Jane

Aug 8, 2023

·

Stayed 2 nights

Great location. 2 bed suite booked. Only odd thing was bathroom was off the second twin room and master only had bed (no side tables or wardrobe).

10

Agnes

May 27, 2025

·

Stayed 2 nights

This service apartment hotel is clean and well equipped with almost everything that we need as a home away from home. We stayed on the 51st floor two bedroom unit which had a direct view of Petronas towers. The hotel has two swimming pools with great views too, overall facilities are impressive, also the staffs are friendly and helpful, special mention of Mr Izman. The only negative feedback is about the lack of sound proofing on the windows of the bedroom with the queen sized bed, the noise from the outside is loud enough to keep u awake at night and even louder to wake you up from the surrounding construction as early as 6am. Otherwise, this could be a perfect stay!

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Service

Many guests found staff friendly and helpful, with quick check-in and responsive WhatsApp communication. Others experienced limited hotel-style service, patchy follow-up, access or key issues outside reception hours, or occasional rudeness.

Related guest reviews

8

larry

Jun 16, 2024

·

Stayed 5 nights

Very nice location. Reception very good English. May be 24 hr reception is better than only 8am onwards?

10

Maria

Jan 13, 2026

·

Stayed 5 nights

Toppenfint lägenhetshotell med allt man behöver. Personalen var dock inte den bäst tränade i alla lägen.

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10

Visakh

Aug 23, 2024

·

Stayed 3 nights

7 stars for this place! We stayed in one of their 2 bedroom suites for 3 nights and absolutely loved it. Beautiful views, clean rooms, friendly staff who go above and beyond. We were offered an early check in on arrival which made a world of difference. Housekeeping is available and did a great job every day. Room has all the amenities you want for a short stay. The views and location are spectacular. Also got a massage st their spa, 10/10 for this too I will definitely go back to KL just to stay here once again.

10

marko

Dec 28, 2025

·

Stayed 4 nights

Staff, Hotel, room , all was accordingly very good- great stay!

4

Gary

Jan 20, 2026

·

Stayed 5 nights

Staff quite rude

6

Jirong

Nov 7, 2025

·

Stayed 3 nights

Worst breakfast, unhealthy food, supposed to open 7:30 but food not ready until 8 No water heater and other usage info in the room. Have to rely on Whatsup. Messaged the property via hotels.com many times and no response.

8

Syed

Dec 12, 2024

·

We had a good time. Staff were friendly and amenities were amazing. One problem we felt was that service was not as good as it could be. There were no phones to call the operator, and the electronic pad that was supposed to be used for communication was not working. When we wanted or needed anything, we would have to go all the way down to the lobby to ask for it. Besides that complaint the hotel is a great place to stay for an extended period. Felt very home like with a washer/dryer and a full kitchen. Located in a great area with lots of shopping/food within 10 minutes walking distance. 4/5 would definitely recommend

4

Aaron

Feb 18, 2024

·

Stayed 1 night

- Key card provided didn’t allow us to get through the parking gate at midnight upon arrival and was accused by the staff of getting in using another guest’s key access. We had booked two rooms, the first group checked in at 3 pm and my group arrived at midnight. Reception was no longer in service at that hour, so the first group handed us our key card for parking. Our key didn’t work so we had to use first group’s card to tap in. Even leaving the property, second group’s card couldn’t work and was stuck at the gate of the parking lot. - Key card issue, no access to 69th floor and the gym. Got locked out from our room before check out time at 12 pm. - Low water pressure in the shower. - AC in the main room doesn’t work. - Towel hanger was not secured to the wall, fell off upon putting towel on. Third time staying with Star Suite. This will my our last time. Paid in full without the proper enjoyment of the amenities.

10

VALERIE

Oct 2, 2024

·

Stayed 3 nights

Comfortable stay in a 2 bedroom suite with more than enough space for family of 4. Walking distance to Petronas Tower and lots of restaurants nearby. Front desk were always checking up on us before we even got to the hotel. All requests were accommodated and they even waived our extension fee when we checked out late!

10

Keivan

Feb 9, 2025

·

Stayed 7 nights

What a great place to stay with fantastic amenities. We loved the rooftop pool, the gym and the views. Our unit was very clean, and room service was fantastic every day ( total 7 nights ). We loved our stay and hopefully will return again.Thank you.

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Location

Excellent central base within a 5–10 minute walk of KLCC, Petronas Towers, malls and the LRT; easy to use ride-hailing from the property. A few guests found metro access less straightforward.

Related guest reviews

10

Patrick

May 27, 2025

·

Stayed 2 nights

Great location

10

Marko

Nov 15, 2025

·

Stayed 3 nights

Mycket bra läge och underbar suite

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10

Marcio P

Sep 5, 2025

·

Stayed 3 nights

The Room os actually a Full apartment. Very clean and with ALL the amenities onde could news. Location is fabulosa, just 2 blocks from Petrona towers.

10

Marc

Nov 30, 2024

·

Stayed 1 night

A good all-round hotel with friendly staff and very nice large apartment-style rooms and within 10 mins walking distance of many of the attractions, restaurants and shops around KLCC.

10

Simon

Apr 22, 2025

·

Stayed 3 nights

Great location only 500m from the Petronas Towers. Easy picks from ordering a Grab anywhere you wanted to go. Only cost £15 to get a Grab back to the airport. Travel time was only 45 mins but we left at 7am. Later in the day I would opt for the train as the traffic in KL can be horrendous.

8

Fadhillah

Feb 20, 2025

·

Stayed 4 nights

Based on the location, the price rate for this hotel is fairly cheap. Suria KLCC is just next to the building. The room was clean and comfortable. And the swimming pool area has a breathtaking view of the Twin Towers.

10

Celia

Feb 2, 2025

·

Stayed 3 nights

Walkable distance to the LRT and shops

10

Min Li

Jan 1, 2024

·

Stayed 1 night

Very pleasant stay with spacious, cooling and clean room, great view, convenient location at KLCC with just around 6-8mins walk to Suria KLCC and KLCC LRT, not to mention friendly and helpful receptionists. Thank you very much for the memorable stay.

10

WAI MAN

Dec 21, 2025

·

Stayed 3 nights

The residence's location is the best, just 10 mins walk to KLCC. The residence was spacious and bright. The staff sent detailed message to me explaining the check-in procedure, very helpful indeed. The roof top swimming pool was fantastic, we could see Twin Tower there. We would like to come back to this hotel next time..

10

amit

Dec 9, 2023

·

Stayed 4 nights

Great location and clean property. Walking distance to malls.

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Dining

Feedback on breakfast is mixed, with several reports of limited variety, service shortfalls, or hygiene concerns, while a few guests enjoyed it. Some had decent meals at the pool restaurant, and many choose nearby options.

Related guest reviews

10

Andrew

Apr 1, 2024

·

Stayed 3 nights

Apartments were amazing, all you could need. Roof Top pool was amazing, breakfast was basic. All staff were very friendly and helpful.

6

Sohie Won

Dec 3, 2025

·

Stayed 13 nights

I would not recommend their breakfast. All the dishes are hand washed, not dish washer. People there cough while they fix goods. I don't see anyone washing their hands before or after they deal with dishes. The contents of breakfast menu was very very limited.

6

Malinder

Dec 3, 2025

·

Stayed 2 nights

Good comms before arrival, staff at reception were welcoming. Good location. I chose an apartment vs hotel for convenience eg laundry. Apartment was ok re space and amenities but layout of second bedroom was poor. A double bed was squeezed into a tiny space with no room to move around it and no storage space at all. Breakfast had limited continental options and small seating area. Very disappointing given the hefty price charged. They ran out of basic items like wholemeal bread and you had to constantly ask for replenishments as there were only two staff available. One staff member was very helpful and courteous, the other seemed inexperienced, irritated about being asked for service and lacked initiative. There was no advertisement of options like eggs e.g I saw one guest get a freshly cooked omelette from the back while the buffet only had boiled eggs. I was aghast to learn that specialty coffees such as cappuccinos would be charged extra when these are offered as standard at most hotels. The highlight was the pool and gym which were excellent esp the views. I recommend the gym is open 24/7. I also recommend that orders from the bar/restaurant can be charged to your room and drinks served in glass not plastic as there is security around and the complex seems not to attract problematic guests. There are plenty of wonderful places to stay in KL so I would look elsewhere.

6

Sohie Won

Dec 6, 2025

·

Stayed 5 nights

The breakfast of this place needs to improve their sanitary standard.

8

Sabine

Jul 8, 2025

·

Stayed 4 nights

Appartement und Gebäude wunderbar. Angebotenes Frühstück würde ich nicht buchen.

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6

Jirong

Nov 7, 2025

·

Stayed 3 nights

Worst breakfast, unhealthy food, supposed to open 7:30 but food not ready until 8 No water heater and other usage info in the room. Have to rely on Whatsup. Messaged the property via hotels.com many times and no response.

10

Hege-Synnøve

Nov 2, 2024

·

Stayed 2 nights

Andre oppholdet på denne reisen, kommer mer enn gjerne tilbake igjen. Denne gangen fikk vi en magisk utsikt mot Petronas på kjøpet 🙂 Utrolig veldrevet, fine bassengområder, heiser som er raske ( noe som er veldig greit med så mange etasjer) og veldig hyggelige folk som jobber her. Kommer mer enn gjerne tilbake. Prøvde frokosten også denne gangen, og som sist gang, så er det mye bedre alternativer rett over veien 🙂

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10

German

Oct 7, 2024

·

Stayed 6 nights

Besonders gut: früher check-in und später check-out für einen geringen Aufpreis, super Pools davon einer im 67. Stock mit Blick auf die Petronas Towers und auch die Option mit dem Frühstücksbufett gefielen mir gut. Ach ja: es gab täglich 2 Flaschen Wasser und Kaffee (Nescafe Intant) kostenlos auf's Zimmern :-)

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10

Gina

May 12, 2025

·

Stayed 1 night

Very short stay but a really nice suite. Had views of the PETRONAS Towers. The pools were amazing. Had a very decent meal in the pool restaurant and the staff were very friendly. I would definitely stay here again. Very close to shopping and restaurants. I used the ride sharing app Grab to get around. It was all very easy.

10

Manabu

Nov 26, 2025

·

Stayed 5 nights

ペドロナスツインタワーまでも近く施設もきれいで窓から見える夜景やプール、ジム等の施設も充実していて朝食のバイキングも美味しくていつも空いていたので大満足でした

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $58	13 $58	14 $77	15 $69	16 $77	17 $78
18 $76	19 $81	20 $77	21 $81	22 $75	23 $80	24 $82
25 $69	26 $69	27 $69	28 $75	29 $77	30 $82	31 $82

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $69	3 $63	4 $77	5 $75	6 $63	7 $91
8 $69	9 $87	10 $63	11 $56	12 $71	13 $78	14 $56
15 $69	16 $87	17 $56	18 $71	19 $97	20 $56	21 $78
22 $56	23 $56	24 $84	25 $91	26 $70	27 $83	28 $56
29 $70	30

Star Residence Suite KLCC

Prices for Star Residence Suite KLCC

Monthly average prices

About this property

Location

Room options

Two Bedrooms Deluxe King Suite

One Bedroom Standard King

Two Bedrooms Deluxe Twin Suite

One Bedroom Standard Twin

Guest reviews of Star Residence Suite KLCC

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Star Residence Suite KLCC

Prices for upcoming dates