Is parking available at the property?

Complimentary parking is available nearby.

What are the standard check-in and check-out times?

Check-in is from 17:00 to 23:30, and check-out is at 13:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances, making it accessible for guests with disabilities.

What is the location of the property in relation to key landmarks?

The hotel is situated in Hakone (Yumoto), within a 15-minute drive of Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park. It is 8 miles from Lake Ashi and 15.6 miles from Gotemba Premium Outlets.

Hotel Zagakukan Hakone

Average nightly price at Hotel Zagakukan by month, last 12 months (USD)
Month	Average price
January	US$255
February	US$234
March	US$293
April	US$303
May	US$299
June	US$250
July	US$217
August	US$224
September	US$242
October	US$303
November	US$318
December	US$288

What guests think

At Hotel Zagakukan, travelers highlight spacious, well-designed rooms that blend modern touches with traditional style, many offering private or rooftop onsen, alongside a convenient, quiet location near Hakone-Yumoto and consistently high standards of cleanliness and maintenance.

Service earns praise for helpful touches such as luggage storage before check-in and considerate celebrations for special occasions. A few reviews mention off-site parking and minor inconveniences like later check-in, an automatic bathroom light, or a slight damp smell. Overall, expect a stylish, restful base for Hakone suited to unwinding after sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout on-site bathing with many rooms offering private or rooftop onsen; several guests also praised the spa. Parking is off-site and a short walk away.

Related guest reviews

10

Simon

12 Apr 2024

·

Stayed 2 nights

amazing design of the room, a beautiful hotel. very stylish. direct access to the personal rooftop onsen from the top rooms. such a great place

10

Yumiko

7 Nov 2024

·

Stayed 1 night

The parking is not within the property so you have to park your car in the parking lot which is 6-7 minutes walking distance from the property. Our room did not have a view from the window but it was nice. We would stay there again.

10

Kevin

27 Jan 2025

·

Stayed 1 night

The quietness of the hotel was great! The private onsen was heaven!

10

Trang

25 Dec 2025

·

Stayed 1 night

Beautiful well curated hotel with convenient location. Loved the onsen in the room! Wish we could’ve stayed longer!

10

Matthew

2 Apr 2025

·

Stayed 1 night

Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.

10

thanawat

29 Nov 2025

·

Stayed 1 night

Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.

10

Maria

9 Aug 2025

·

Stayed 2 nights

Beautiful property with lovely rooms. Rooftop onsen was fantastic!

10

Dik ki Kathy

20 Feb 2024

·

Stayed 1 night

前台服務好好！房間整潔乾淨、舒適！雖然停車位置不是酒店隔離，但都可以接受的！

10

Mary

3 Oct 2025

·

Stayed 4 nights

Staff is very friendly and helpful. Onsen is clean and delightful. Great location.

10

John Ted

28 Oct 2025

·

Stayed 2 nights

The SPA is amazing! and the room is second to none! besides this, it has the best location, quiet ,near the train station and bus for the loop! Will definitely comeback!

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Cleanliness

Rooms and facilities are consistently described as very clean and well maintained.

Related guest reviews

10

Shelby

11 Oct 2024

·

Stayed 1 night

Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!

10

Phil

3 Oct 2025

·

Stayed 2 nights

Clean room and great location! Excellent service from friendly staff.

10

Lisa

17 Aug 2025

·

Stayed 1 night

The hotel is very charming, and exceptionally clean. There are many restaurants and shops near by the hotel. Extremely convenient area with the bus and train station a few minutes away, to get to the various attractions.

10

Claudia

22 Nov 2025

·

Stayed 1 night

Very nice hôtel. Well located and clean.

10

Jerod

1 Nov 2023

·

Stayed 2 nights

Property was very well taken care of. Rooms were spacious and modern. Staff was excellent! They even decorated our room for my wife's birthday! We rented a room with a rooftop bath and we highly recommend it.

10

Michael

27 May 2024

·

Stayed 1 night

Staff were amazingly helpful and property was clean. Worth the price in my opinion.

10

Dik ki Kathy

20 Feb 2024

·

Stayed 1 night

前台服務好好！房間整潔乾淨、舒適！雖然停車位置不是酒店隔離，但都可以接受的！

10

Katelyn

11 Apr 2024

·

Stayed 2 nights

Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.

10

Mary

3 Oct 2025

·

Stayed 4 nights

Staff is very friendly and helpful. Onsen is clean and delightful. Great location.

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AI-generated summary based on recent guest reviews

Rooms

Spacious, thoughtfully designed rooms blend modern and traditional touches, many with private or rooftop onsen and comfortable beds. Minor drawbacks noted include occasional damp odor, an automatic bathroom light, or limited views in some rooms.

Related guest reviews

10

Simon

12 Apr 2024

·

Stayed 2 nights

amazing design of the room, a beautiful hotel. very stylish. direct access to the personal rooftop onsen from the top rooms. such a great place

10

Yumiko

7 Nov 2024

·

Stayed 1 night

The parking is not within the property so you have to park your car in the parking lot which is 6-7 minutes walking distance from the property. Our room did not have a view from the window but it was nice. We would stay there again.

10

Dharma

19 Jun 2025

·

Stayed 3 nights

I would say the room is fantastic. One of the best layout. If I want to nitpick the parking

10

Steph

10 Jul 2025

·

Stayed 2 nights

The room was absolutely incredible and the amenities were fantastic. Although we visited in summer and the heat was extreme, the rooftop onsen was still a highlight. Sitting up there while looking up at the Hakone mountains was an unforgettable experience. Hotel is smal and intimate and we very highly recommend dining at the restaurant for an incredible sushi experience.

10

April

14 Mar 2025

·

Stayed 1 night

Loved our experience at this hotel- we only stayed one night but wished we stayed longer! We booked the room that has a rooftop hot tub and it was absolutely perfect l. Beds were comfortable, room had tatami mat, and the hot tub was very private, also always full of fresh hot water! We look forward to returning one day!

10

thanawat

29 Nov 2025

·

Stayed 1 night

Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.

10

Yuanchao

6 Sept 2025

·

Stayed 1 night

Staff were really helpful and friendly. Trying to best facilitate our needs. The room was new and well designed. Very modern but still sent vibes of traditional Japanese. Onsen was pretty enjoyable!

10

Richard

10 Nov 2025

·

Stayed 2 nights

nice size room. Great in room Onsen

10

Katelyn

11 Apr 2024

·

Stayed 2 nights

Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.

10

marc

18 Jul 2025

·

Stayed 2 nights

Sejour de 2 nuits a hakone. Chambre au decor typique petite mais bien agencée et confortable.

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Service

Staff are widely praised as friendly and helpful, with smooth luggage storage and special touches for celebrations. A few note later check-in and occasional issues like reservation confusion or an early attempted entry.

Related guest reviews

10

Ryane

25 Apr 2025

·

Stayed 2 nights

We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.

10

Phil

3 Oct 2025

·

Stayed 2 nights

Clean room and great location! Excellent service from friendly staff.

8

Ida

14 Jun 2023

·

Stayed 1 night

Beautiful room with nice amenities. A combination of zen vibe and modern design. Wish check in was earlier than 5:00 pm. There was some confusion about the reservations but ultimately staff was accommodating. Easy walk to downtown Hakone Yumoto.

10

Matthew

2 Apr 2025

·

Stayed 1 night

Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.

6

Patricia

1 Mar 2024

·

Stayed 2 nights

Nice room but hotel with no extra amenities like laundry; bathroom light is automatic and no way to disable overnight. When we checked in we were asked if we could be out of our room for three hours the next day for construction on our room starting at 1pm, at 8:45am someone tried to get in our room without knocking, luckily we had it locked. The bathroom and tub was very nice, only reason to book this hotel in my opinion.

10

Jerod

1 Nov 2023

·

Stayed 2 nights

Property was very well taken care of. Rooms were spacious and modern. Staff was excellent! They even decorated our room for my wife's birthday! We rented a room with a rooftop bath and we highly recommend it.

10

Yuanchao

6 Sept 2025

·

Stayed 1 night

Staff were really helpful and friendly. Trying to best facilitate our needs. The room was new and well designed. Very modern but still sent vibes of traditional Japanese. Onsen was pretty enjoyable!

10

Mary

3 Oct 2025

·

Stayed 4 nights

Staff is very friendly and helpful. Onsen is clean and delightful. Great location.

10

Johanna Fredrik

19 Dec 2024

·

Stayed 2 nights

We had a fantastic stay in Zagakukan in Hakone. We were celebrating our honeymoon, and the staff made our visit very special, with best service and nice bedding in the room! Unforgettable and the private onsen on tre rooftop was amazing! Highly recommend 2 nights in this hotel.

10

Vipanee

7 Aug 2025

·

Stayed 2 nights

Didn’t have an opportunity to visit the restaurant so can’t share a review on the dining. However, the bed comfort and room was superb. Great use of space planning for the room. Everything a traveler would need. Staff is friendly.

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Location

Convenient location near Hakone-Yumoto Station and bus links, with shops and restaurants close by; the area remains quiet.

Related guest reviews

10

Bill

25 Sept 2025

·

Stayed 2 nights

Great Location, close to train station and walking distance to restraints. Very Quiet-the Zagakurkan was fully booked and we did not hear outside noise from anyone. The facility harboured a relaxing zen like atmosphere. The amenities in the room promoted a withdraw from the business of normal life. We would look to stay here again if we were in the area.

10

Jonny

20 Feb 2025

·

Stayed 1 night

Gorgeous accommodation in a beautiful area of Hakone, easy access to Hakone-Yumoto station for the bus and train services, and absolutely lovely staff. Room came with a private onsen bath and excellent amenities, highly recommended.

10

Jeremy

17 Sept 2024

·

Stayed 2 nights

A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.

10

Lisa

17 Aug 2025

·

Stayed 1 night

The hotel is very charming, and exceptionally clean. There are many restaurants and shops near by the hotel. Extremely convenient area with the bus and train station a few minutes away, to get to the various attractions.

10

Sarah

27 Mar 2024

·

Stayed 1 night

Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.

10

Claudia

22 Nov 2025

·

Stayed 1 night

Very nice hôtel. Well located and clean.

10

thanawat

29 Nov 2025

·

Stayed 1 night

Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.

10

Nanna Laura

8 Oct 2024

·

Stayed 2 nights

Absolut fantastisk hotel! En kort gåtur fra Hakone-Yumoto station, og på trods af sen indtjekning kunne vi aflevere vores kufferter på hotellet, og gå en tur indtil vores værelse var klar. Meget komfortabel seng, og der var alt man skulle bruge på værelset. Virkelig venligt personale, meget hjælpsomme.

10

Katelyn

11 Apr 2024

·

Stayed 2 nights

Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.

10

Andrew J

6 Mar 2024

·

Stayed 1 night

Beautiful property. Short, easy walk from the train station. Room was spacious and had excellent amenities.

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Dining

Some guests praise the on-site sushi omakase restaurant; there is little feedback on breakfast, and one guest wished for a breakfast option.

Related guest reviews

10

Gerard

23 May 2025

·

Stayed 2 nights

Teníamos habitación con onsen privado y fue una experiencia increíble. Hotel muy moderno y gran atención por parte del personal. Añadir que tienen un restaurante de sushi omakase el cual recomiendo sin ninguna duda. Lugar para repetir.

8

Joy

15 Sept 2024

·

Stayed 1 night

We loved the room which was clean and spacious with great amenities, however there was a slight damp smell. The rooftop onset was amazing albeit rather hot so we had to keep adding cold water the entire time we were in it and only used it once for that reason. The property would be improved with an option for breakfast.

10

Steph

10 Jul 2025

·

Stayed 2 nights

The room was absolutely incredible and the amenities were fantastic. Although we visited in summer and the heat was extreme, the rooftop onsen was still a highlight. Sitting up there while looking up at the Hakone mountains was an unforgettable experience. Hotel is smal and intimate and we very highly recommend dining at the restaurant for an incredible sushi experience.

10

Vipanee

7 Aug 2025

·

Stayed 2 nights

Didn’t have an opportunity to visit the restaurant so can’t share a review on the dining. However, the bed comfort and room was superb. Great use of space planning for the room. Everything a traveler would need. Staff is friendly.

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Hotel Zagakukan

Prices for Hotel Zagakukan

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room with Open-Air Bath

Exective Twin Room Witn Open-Air Bath

Standard Double Room

Superior Twin Room

Guest reviews of Hotel Zagakukan

What guests think

Property policies

Check-in instructions

FAQs about Hotel Zagakukan

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $326	21	22	23	24
25	26 $424	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $465	3	4 $301	5 $290	6	7
8	9	10	11	12	13	14
15 $406	16	17	18 $412	19	20 $461	21
22	23	24 $276	25	26 $245	27	28
29	30 $255