Casa Castillo Polanco
From
81 $
/ Nacht
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From
81 $
/ Nacht
Über diese Unterkunft
Charmantes Hotel in Mexiko-Stadt mit Smart-TVs, Mikrowellen und einer Terrasse, nur einen kurzen Spaziergang vom Paseo de la Reforma entfernt.
Lage
Mitten in der Gegend Reforma, einem Stadtteil von Mexiko-Stadt, befindet sich Casa Castillo. Palacio de Bellas Artes und Schloss Chapultepec sind Höhepunkte für kulturell interessierte Besucher, während Paseo de la Reforma und Avenida Presidente Masaryk zum Bummeln und Shoppen einladen. Lust auf ein spannendes Event? Dann schau doch mal in den Veranstaltungskalender dieser beiden Locations: Auditorio Nacional und Arena Ciudad de México.
Kostenloses W-LAN
Nichtraucher-Zimmer
Familienzimmer
Safe
Gepäckaufbewahrung
24-Hour Front Desk
Zimmeroptionen
11
Deluxe Room
Zimmerdetails
1 Doppelbett
Für bis zu 2 Personen
205 ft²
SchließfachKühlschrankMikrowelleÜber Treppen erreichbar
18
Three-Bedroom Deluxe Apartment
Zimmerdetails
1 Doppelbett
1 Doppelbett
und 1 Schlafsofa
1 Großes Doppelbett
Für bis zu 7 Personen
614 ft²
KlimaanlageKücheSchließfachÜber Treppen erreichbar
5
Deluxe Double Room (2 Adults + 1 Child)
Zimmerdetails
1 Doppelbett
Für bis zu 2 Personen
183 ft²
KücheSchließfachKühlschrankÜber Treppen erreichbar
18
Two-Bedroom Apartment
Zimmerdetails
1 Doppelbett
1 Doppelbett
Für bis zu 4 Personen
614 ft²
KlimaanlageKücheSchließfachÜber Treppen erreichbar
5
Deluxe Double Room
Zimmerdetails
1 Doppelbett
Für bis zu 2 Personen
248 ft²
KücheSchließfachKühlschrankÜber Treppen erreichbar
9
Standard Double Room
Zimmerdetails
1 Doppelbett
Für bis zu 2 Personen
151 ft²
SchließfachKühlschrankMikrowelle
6
Deluxe Double Room with Two Double Beds
Zimmerdetails
2 Doppelbetten
Für bis zu 4 Personen
205 ft²
KücheSchließfachKühlschrankÜber Treppen erreichbar
1
Double Room
Zimmerdetails
1 Doppelbett
Für bis zu 2 Personen
172 ft²
SchließfachKühlschrankMikrowelleÜber Treppen erreichbar
6
Deluxe Queen Room
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
215 ft²
SchließfachKühlschrankMikrowelleÜber Treppen erreichbar
17
Two-Bedroom Deluxe Apartment
Zimmerdetails
1 Doppelbett
1 Großes Doppelbett
Für bis zu 4 Personen
753 ft²
KlimaanlageKücheSchließfachÜber Treppen erreichbar
Gästebewertungen zu Casa Castillo Polanco
8.8
Fantastisch
Basierend auf 25 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Reisende beschreiben Casa Castillo als ein charmantes, gut gelegenes Boutique-Hotel mit komfortablen Zimmern und Apartments, freundlichem Personal und hoher Sicherheit. Es bietet nützliche Annehmlichkeiten im Zimmer, wie Kaffeemaschinen und Küchenzeilen, was es zu einer praktischen Basis in der Nähe von Restaurants, Museen und Parks macht.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Reisende beschreiben Casa Castillo als ein charmantes, gut gelegenes Boutique-Hotel mit komfortablen Zimmern und Apartments, freundlichem Personal und hoher Sicherheit. Es bietet nützliche Annehmlichkeiten im Zimmer, wie Kaffeemaschinen und Küchenzeilen, was es zu einer praktischen Basis in der Nähe von Restaurants, Museen und Parks macht.
Viele loben die Sauberkeit, die moderne Einrichtung und die zentrale, fußläufige Lage. Einige schätzten die haustierfreundliche Politik. Ein wiederkehrender Nachteil ist der erhebliche Straßenlärm in der Nacht, insbesondere für Zimmer, die zur Leibnitzstraße oder zu den nahegelegenen Laderampen zeigen. Die Bewertungen erwähnen auch das Fehlen eines Aufzugs und eine minimalistische Rezeption mit Ruf-/Codezugang, sowie gelegentliche Probleme mit dem Warmwasser oder der Wartung und eine begrenzte Frequenz der Reinigung. Erwarten Sie einen komfortablen und charaktervollen Aufenthalt, der am besten für Gäste geeignet ist, die mit einer einfachen Ausstattung zufrieden sind.
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KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die Ausstattung ist begrenzt: kein Aufzug und keine traditionelle Lobby; der Zugang erfolgt über eine verschlossene Tür mit Ruf-/Codeanlage, die von Sicherheitspersonal überwacht wird. Mehrere Gäste mochten die sichere Einrichtung und die haustierfreundliche Politik.
Ähnliche Gästebewertungen
10
Irene
12. Nov. 2024
·
Aufenthalt für 2 Nächte
Creo que hace falta teléfonos para comunicarse con recepción Estaba en un cuarto piso sin ascensor y cualquier cosa tenía que bajar para comunicarme Por los demás todo excelente
Creo que hace falta teléfonos para comunicarse con recepción Estaba en un cuarto piso sin ascensor y cualquier cosa tenía que bajar para comunicarme Por los demás todo excelente
10
Johanna
26. Sept. 2024
·
Aufenthalt für 3 Nächte
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
10
Mauricio
29. Apr. 2025
·
Aufenthalt für 3 Nächte
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
Jesus
12. Apr. 2024
·
Aufenthalt für 5 Nächte
Nos gustó el trato. El que la puerta de entrada se mantuviera cerrada. El que al tener un cuarto al interior con patio no tuviéramos ruido.
Nos gustó el trato. El que la puerta de entrada se mantuviera cerrada. El que al tener un cuarto al interior con patio no tuviéramos ruido.
4
David
29. Sept. 2024
·
Aufenthalt für 4 Nächte
Es una casona antigua que opera al modo de una especie de AirBnb sin recepción, pero con guardia de seguridad.
Es una casona antigua que opera al modo de una especie de AirBnb sin recepción, pero con guardia de seguridad.
8
Damian
25. Sept. 2025
·
Aufenthalt für 3 Nächte
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
2
Bianca
26. Okt. 2023
·
Aufenthalt für 5 Nächte
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
10
Daniela Carolina
25. Nov. 2024
·
Aufenthalt für 3 Nächte
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
10
Evelyn Yunuen
8. Apr. 2024
·
Aufenthalt für 2 Nächte
Es un lugar pequeño pero muy lindo por dentro Cuando llegamos pensamos que estaba cerrado pero solo hay que tocar el timbre Salimos a un concierto y aún así nos abrieron la puerta a eso de las 12-1am Muy gentil y amable el servicio y te daban referencias de lugares para comer y visitar cerca La habitación amplia, bonita y limpia, todo excelente!
Es un lugar pequeño pero muy lindo por dentro Cuando llegamos pensamos que estaba cerrado pero solo hay que tocar el timbre Salimos a un concierto y aún así nos abrieron la puerta a eso de las 12-1am Muy gentil y amable el servicio y te daban referencias de lugares para comer y visitar cerca La habitación amplia, bonita y limpia, todo excelente!
8
Gladys
22. Aug. 2025
·
Aufenthalt für 8 Nächte
El lugar es muy bonito, las habitaciones son muy cómodas y limpias. Los únicos inconvenientes fueron que nos hospedamos en una de las suites del cuarto piso y no cuentan con elevador, nos fue complicado porque llevábamos un menor, carriola y varias maletas, (el personal muy amablemente nos brindó ayuda en algunas ocasiones). También como sugerencia deberían tratar de mejorar su servicio de agua caliente en las regaderas porque salía 20 segundos agua caliente y luego varios minutos agua helada haciendo imposible bañarnos en un corto tiempo.
El lugar es muy bonito, las habitaciones son muy cómodas y limpias. Los únicos inconvenientes fueron que nos hospedamos en una de las suites del cuarto piso y no cuentan con elevador, nos fue complicado porque llevábamos un menor, carriola y varias maletas, (el personal muy amablemente nos brindó ayuda en algunas ocasiones). También como sugerencia deberían tratar de mejorar su servicio de agua caliente en las regaderas porque salía 20 segundos agua caliente y luego varios minutos agua helada haciendo imposible bañarnos en un corto tiempo.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Viele Gäste fanden die Unterkunft und die Zimmer sehr sauber und gepflegt. Einige berichteten jedoch über keine tägliche Reinigung, einen Schädlingsbefall und inkonsistentes oder schwer zu regulierendes Warmwasser.
Ähnliche Gästebewertungen
10
Alejandro A
28. Apr. 2025
·
Aufenthalt für 5 Nächte
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
8
Lorena Montserrat
31. März 2024
·
Aufenthalt für 5 Nächte
Es un hotel pequeño. Los vigilantes Giovani y Jose Luis son muy amables. La primera noche pasamos en la habitacion 15 y las siguientes 4 en la habitacion 5 debido a que nos movieron de habitacion pues la primera noche recibi dos picaduras de un insecto (encontramos una araña y una chinche) y tuvieron que hablar a su proveedor de fumigacion el cual llego a las 8:30 de la noche y dijo que no podiamos continuar en esa habitacion pues tenia que empapar el colchon. Acudi al dr la mañana siguiente pues mi mano y abrazo estaban demasiado hinchados recibi una inyeccion y tratamiento por 7 dias. Lo malo de esto es que jamas pude hablar en persona con su gerente. Solo me pasaron su WhatsApp y por medio de mensaje le hice saber lo que me sucedió. No puedo decir que disfrutamos nuestras vacaciones. Y en general puedo decir que aparentemente es muy bonito y limpio y me imagino que me toco la mala suerte de que me picara la araña a mi. Ojala que cambien de proveedor de fumigacion y tengan mas cuidado con eso. Y por lo menos el gerente debio de haber ofrecido una disculpa minimo. No recibí jamas nada
Es un hotel pequeño. Los vigilantes Giovani y Jose Luis son muy amables. La primera noche pasamos en la habitacion 15 y las siguientes 4 en la habitacion 5 debido a que nos movieron de habitacion pues la primera noche recibi dos picaduras de un insecto (encontramos una araña y una chinche) y tuvieron que hablar a su proveedor de fumigacion el cual llego a las 8:30 de la noche y dijo que no podiamos continuar en esa habitacion pues tenia que empapar el colchon. Acudi al dr la mañana siguiente pues mi mano y abrazo estaban demasiado hinchados recibi una inyeccion y tratamiento por 7 dias. Lo malo de esto es que jamas pude hablar en persona con su gerente. Solo me pasaron su WhatsApp y por medio de mensaje le hice saber lo que me sucedió. No puedo decir que disfrutamos nuestras vacaciones. Y en general puedo decir que aparentemente es muy bonito y limpio y me imagino que me toco la mala suerte de que me picara la araña a mi. Ojala que cambien de proveedor de fumigacion y tengan mas cuidado con eso. Y por lo menos el gerente debio de haber ofrecido una disculpa minimo. No recibí jamas nada
8
María del Rocío
27. Mai 2024
·
Aufenthalt für 4 Nächte
Realizan la limpieza una vez cada 5 dias. En mi estancia de 4 dias no realizaron nunca la limpieza de la habitación. La higiene es básica en este tipo de establecimientos.
Realizan la limpieza una vez cada 5 dias. En mi estancia de 4 dias no realizaron nunca la limpieza de la habitación. La higiene es básica en este tipo de establecimientos.
10
Johanna
26. Sept. 2024
·
Aufenthalt für 3 Nächte
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
10
Mauricio
29. Apr. 2025
·
Aufenthalt für 3 Nächte
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
GLORIA
20. Dez. 2024
·
Aufenthalt für 3 Nächte
Limpieza mala , pelos en la cama al destenderla el primer día. El agua de la regadera difícil de controlar.
Limpieza mala , pelos en la cama al destenderla el primer día. El agua de la regadera difícil de controlar.
10
zaid
1. Dez. 2025
·
Aufenthalt für 3 Nächte
Room was very clean and chic, staff were amazing and welcoming
Room was very clean and chic, staff were amazing and welcoming
10
Daniela Carolina
25. Nov. 2024
·
Aufenthalt für 3 Nächte
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
10
Chen Hao
22. Feb. 2026
·
Aufenthalt für eine Nacht
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
2
louis
17. März 2024
·
Aufenthalt für 6 Nächte
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same\xa0rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same\xa0rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
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KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer reichen von kompakten Einheiten bis hin zu geräumigen Apartments mit Küchenzeile und moderner Einrichtung. Mehrere Bewerter erwähnten erheblichen Straßenlärm in bestimmten Zimmern, insbesondere in Zimmern, die zu belebten Straßen oder Ladebereichen zeigen.
Ähnliche Gästebewertungen
4
Erik Francisco
12. Nov. 2025
·
Aufenthalt für eine Nacht
Estuve en la habitación 1, muuuucho ruido toda la noche. Y la regadera tenía agua caliente en momentos solamente. Muy mala experiencia cuando lo que buscas es solo un buen baño y decansar la noche
Estuve en la habitación 1, muuuucho ruido toda la noche. Y la regadera tenía agua caliente en momentos solamente. Muy mala experiencia cuando lo que buscas es solo un buen baño y decansar la noche
10
Alejandro A
28. Apr. 2025
·
Aufenthalt für 5 Nächte
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
8
Guy
8. Okt. 2024
·
Aufenthalt für 4 Nächte
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
6
Jean-Yves
14. Juni 2024
·
Aufenthalt für 3 Nächte
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
6
Arthur
25. Feb. 2025
·
Aufenthalt für 2 Nächte
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
8
Damian
25. Sept. 2025
·
Aufenthalt für 3 Nächte
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
10
JUAN
5. Sept. 2024
·
Aufenthalt für 2 Nächte
Buena zona, el mobiliario nuevo y practico
Buena zona, el mobiliario nuevo y practico
10
CLAUDIA
16. Juni 2024
·
Aufenthalt für 2 Nächte
Solo que hay mucho ruido en los alrededores
Solo que hay mucho ruido en los alrededores
10
Chen Hao
22. Feb. 2026
·
Aufenthalt für eine Nacht
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
8
Melanie
31. Okt. 2024
·
Aufenthalt für 2 Nächte
The hotel is pretty. Very noisy, you can hear everything outside your room.
The hotel is pretty. Very noisy, you can hear everything outside your room.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Das Personal wird häufig als freundlich und hilfsbereit beschrieben, mit Unterstützung bei früherer Anreise und Gepäckaufbewahrung. Der Service kann durch die Airbnb-ähnliche Einrichtung (Sicherheitspersonal anstelle einer vollwertigen Rezeption) eingeschränkt sein, mit gelegentlichen Kommunikationsverzögerungen oder unhilfreichen Interaktionen.
Ähnliche Gästebewertungen
8
Maria
29. Nov. 2024
·
Aufenthalt für 2 Nächte
Beautiful area, nice hotel and excellent staff
Beautiful area, nice hotel and excellent staff
10
Mauricio
29. Apr. 2025
·
Aufenthalt für 3 Nächte
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
10
Reginald
3. Nov. 2024
·
Aufenthalt für 2 Nächte
The staff was very helpful and respectful
The staff was very helpful and respectful
10
zaid
1. Dez. 2025
·
Aufenthalt für 3 Nächte
Room was very clean and chic, staff were amazing and welcoming
Room was very clean and chic, staff were amazing and welcoming
6
Arthur
25. Feb. 2025
·
Aufenthalt für 2 Nächte
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
2
Bianca
26. Okt. 2023
·
Aufenthalt für 5 Nächte
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
10
Víctor
8. Feb. 2024
·
Aufenthalt für eine Nacht
Todo excelente solo q no me llegó a tiempo mi contraseña y tardé en entrar
Todo excelente solo q no me llegó a tiempo mi contraseña y tardé en entrar
10
francia
27. Juli 2025
·
Aufenthalt für eine Nacht
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
10
Jose
15. Juli 2024
·
Aufenthalt für 4 Nächte
Muy buena atención y cuidado de los detalles incluso desde antes del check in!
Muy buena atención y cuidado de los detalles incluso desde antes del check in!
10
Joaquin
27. Okt. 2025
·
Aufenthalt für eine Nacht
Muy bonito y excelente servicio
Muy bonito y excelente servicio
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Zentral und fußläufig gelegen in der Nähe von Reforma, Polanco, Museen, Parks und vielen Restaurants; mehrere Gäste empfanden die Gegend auch als sicher. Ein wiederkehrender Nachteil ist der nächtliche Lärm von der Straße und den nahegelegenen Laderampen.
Ähnliche Gästebewertungen
8
Maria
29. Nov. 2024
·
Aufenthalt für 2 Nächte
Beautiful area, nice hotel and excellent staff
Beautiful area, nice hotel and excellent staff
10
Johanna
26. Sept. 2024
·
Aufenthalt für 3 Nächte
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
8
Abiola
13. Nov. 2024
·
Aufenthalt für 6 Nächte
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
10
María
7. Okt. 2025
·
Aufenthalt für 2 Nächte
Great location and beautiful place to stay! Loved everything!
Great location and beautiful place to stay! Loved everything!
8
Jorge
9. Sept. 2023
·
Aufenthalt für 2 Nächte
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
6
Jean-Yves
14. Juni 2024
·
Aufenthalt für 3 Nächte
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
8
Damian
25. Sept. 2025
·
Aufenthalt für 3 Nächte
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
10
Hugo
22. Juli 2024
·
Aufenthalt für eine Nacht
Sinceramente, nos gustó mucho. Si bien la habitación es de tamaño reducido, tiene TODO lo necesario, incluyendo frigobar, microondas y batas para baño. Restaurantes, tiendas de conveniencia y parques a unos pasos de distancia. El único "minis" es que no tiene estacionamiento propio, pero en fin de semana no es tema porque hay bastante espacio en la calle. Un punto a favor es que el personal de recepyes sumamente amable y agradable. Bien!
Sinceramente, nos gustó mucho. Si bien la habitación es de tamaño reducido, tiene TODO lo necesario, incluyendo frigobar, microondas y batas para baño. Restaurantes, tiendas de conveniencia y parques a unos pasos de distancia. El único "minis" es que no tiene estacionamiento propio, pero en fin de semana no es tema porque hay bastante espacio en la calle. Un punto a favor es que el personal de recepyes sumamente amable y agradable. Bien!
10
francia
27. Juli 2025
·
Aufenthalt für eine Nacht
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!
10
Artemio
28. Feb. 2024
·
Aufenthalt für eine Nacht
En general buen lugar y buena ubicación.
En general buen lugar y buena ubicación.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Nicht genügend Informationen in den Bewertungen.
Ähnliche Gästebewertungen
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
8
Susana
23. Sept. 2026
·
Aufenthalt für 3 Nächte
La ubicación muy bonita, el departamento amplio y limpio, la ubicación muy buena, sin embargo el personal bastante hosco, la chica de recepción, al llegar yo a las casi 10 pm de la noche y mostrarle la reserva de la habitación y mi identificación hizo bajar a mi madre de 80 años, del tercer piso para que confirmara que si era yo, comentándome de mala manera que ya los habían robado antes y estafado.
La ubicación muy bonita, el departamento amplio y limpio, la ubicación muy buena, sin embargo el personal bastante hosco, la chica de recepción, al llegar yo a las casi 10 pm de la noche y mostrarle la reserva de la habitación y mi identificación hizo bajar a mi madre de 80 años, del tercer piso para que confirmara que si era yo, comentándome de mala manera que ya los habían robado antes y estafado.
8
Jorge
19. Sept. 2026
·
Aufenthalt für 2 Nächte
Nice location and beautiful property Only issue is that there is not elevator and my floor was 3rd floor. It was hard to carry all my luggage there after a long day
Nice location and beautiful property Only issue is that there is not elevator and my floor was 3rd floor. It was hard to carry all my luggage there after a long day
10
Harím
13. Sept. 2026
·
Aufenthalt für 2 Nächte
Excelente lugar lo recomiendo ampliamente
Excelente lugar lo recomiendo ampliamente
10
Daniel
29. Aug. 2026
·
Aufenthalt für 4 Nächte
Gran hotel si buscan algo accesible en una privilegiada ubicación, cuenta con todos los servicios, no tuvimos problema con nada y la recepcionista Danna nos ayudó siempre que era necesario.
Gran hotel si buscan algo accesible en una privilegiada ubicación, cuenta con todos los servicios, no tuvimos problema con nada y la recepcionista Danna nos ayudó siempre que era necesario.
10
Alejandra
7. Mai 2026
·
Aufenthalt für eine Nacht
Super hermoso, buena atención y buena ubicación
Super hermoso, buena atención y buena ubicación
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:30
Bis 11:00
Haben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 92.77280947423553USD
- 2026-11-03: 124.53114263909912USD
- 2026-11-04: 107.93370613222504USD
- 2026-11-05: 107.38663406776428USD
- 2026-11-06: 98.7574003804779USD
- 2026-11-07: 109.40405222701263USD
- 2026-11-08: 109.50565825694275USD
- 2026-11-09: 111.8990996031189USD
- 2026-11-10: 114.06120951642609USD
- 2026-11-11: 111.05791064531708USD
- 2026-11-12: 79.96254937662506USD
- 2026-11-13: 112.17711787873077USD
- 2026-11-14: 112.17711787873077USD
- 2026-11-15: 81.90925620913696USD
- 2026-11-16: 110.07584388414001USD
- 2026-11-17: 80.56136517379761USD
- 2026-11-18: 77.14671299224091USD
- 2026-11-19: 80.67379158613586USD
- 2026-11-20: 115.34649387023163USD
- 2026-11-21: 113.21077513352967USD
- 2026-11-22: 80.87306199607086USD
- 2026-11-23: 92.62207328940582USD
- 2026-11-24: 80.66383104528809USD
- 2026-11-25: 87.22454133682251USD
- 2026-11-26: 112.91359345838929USD
- 2026-11-27: 87.37917660516358USD
- 2026-11-28: 95.92778950456238USD
- 2026-11-29: 75.25399739909362USD
- 2026-11-30: 87.37899782622527USD
- 2026-12-01: 85.37322583781433USD
- 2026-12-02: 77.5851385419159USD
- 2026-12-03: 78.48184261669921USD
- 2026-12-04: 96.73636407604981USD
- 2026-12-05: 109.50792279016113USD
- 2026-12-06: 109.02968061694335USD
- 2026-12-07: 139.40217053185273USD
- 2026-12-08: 80.4247099586792USD
- 2026-12-09: 78.66809621726989USD
- 2026-12-10: 79.79701710633087USD
- 2026-12-11: 79.57481191259765USD
- 2026-12-12: 79.57481191259765USD
- 2026-12-13: 78.82060316491699USD
- 2026-12-14: 80.37489022787476USD
- 2026-12-15: 80.11584805957031USD
- 2026-12-16: 80.00532010929108USD
- 2026-12-17: 87.56887808525848USD
- 2026-12-18: 81.38119430511475USD
- 2026-12-19: 80.50441982530975USD
- 2026-12-20: 79.63759737306977USD
- 2026-12-21: 78.33239193756866USD
- 2026-12-22: 79.79701710633087USD
- 2026-12-23: 79.74719737552643USD
- 2026-12-24: 55.93463027349472USD
- 2026-12-25: 74.27727697949982USD
- 2026-12-26: 116.93195657471466USD
- 2026-12-27: 89.85010585116576USD
- 2026-12-28: 156.19929459951783USD
- 2026-12-29: 74.13517326340485USD
- 2026-12-30: 80.74354091191864USD
- 2026-12-31: 118.82324193635559USD
Check-in Zeit beginnt um 15:00 Check-out Zeit endet um 11:00
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Altersanforderungen
Das Mindestalter für den Check-in beträgt 18 Jahre
Haustiere
Nur Hunde und Katzen sind erlaubt; Service-Tiere sind erlaubt; Service-Tiere sind von Gebühren/Einschränkungen befreit; Haustiere erlaubt; Haustiergebühr: MXN 400 pro Haustier, pro Aufenthalt; Service-Tiere sind von Gebühren befreit;
Dienstleistungen der Rezeption
Das Personal der Rezeption wird die Gäste bei der Ankunft in der Unterkunft begrüßen. Informationen, die von der Unterkunft bereitgestellt werden, können mithilfe von Übersetzungstools übersetzt werden.
Identifikation
Ein amtlicher Lichtbildausweis sowie eine Kreditkarte, Debitkarte oder eine Bareinzahlung können beim Check-in für Nebenkosten erforderlich sein;
Richtlinien für Kinder und Zustellbetten
Es können zusätzliche Gebühren für weitere Personen anfallen, die je nach Richtlinie der Unterkunft variieren; Keine Babybetten verfügbar; Keine Zustellbetten verfügbar
Verpflichtende Gebühren und Steuern
Sie werden gebeten, die folgenden Gebühren vor Ort zu bezahlen. Die Gebühren können die anwendbaren Steuern enthalten:
- Reinigungsgebühr: MXN 222 pro Unterkunft, pro Nacht (variiert je nach Aufenthaltsdauer)
Beliebte Annehmlichkeiten
Kostenloses W-LAN
Nichtraucher-Zimmer
Familienzimmer
Safe
Gepäckaufbewahrung
24-Hour Front Desk
Allgemein
Nichtraucher-Zimmer
Familienzimmer
Wheelchair Accessible (Limited)
Internet
Kostenloses W-LAN
Services
Safe
Gepäckaufbewahrung
24-Hour Front Desk
Aktivitäten
Terrasse