Is parking available at the property?

Complimentary parking is available on-site, but it is limited. No reservation is required.

Does the property allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 10:00. The front desk is open 24/7 for assistance with early or late check-in/check-out requests.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The property is located in St Helens, near the beach and city center. It is close to cultural highlights like Suncoast Gallery and Easy, Tiger Cinema, with various outdoor activities available nearby.

What are the policies for guests staying with children?

Children are welcome at the property, and free cribs are available on request.

Bay of Fires Holiday Suites - Town Centre | Book like an insider

What guests think

At Bay Of Fires Apartments - Town Centre, guests frequently praise the clean, modern, comfortable rooms, the central St Helens location near eateries, and smooth code-based self check-in, with responsive staff communication when occasional access issues arise.

Many note limited kitchen facilities (microwave, kettle and sandwich press, no kitchen sink), and some suites have accessible-style bathrooms with shower curtains that wet the floor. A few mention noise from neighboring rooms or early morning activity, and some rooms lack views or have small second sleeping areas separated by a curtain. Facilities include a lift and free laundry, with public parking nearby; a few guests would prefer an on-site reception. Overall, expect a clean, convenient, self-service stay well suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are practical: a lift, free laundry, secure code access, and public parking nearby (not dedicated on site). Some guests wished for an on-site reception.

Related guest reviews

10

Theresa

Feb 18, 2025

·

Stayed 1 night

This property was an absolute pleasure to stay in with all the modern security features for peace of mind knowing we were safe and sound and having the convenience of being able to check in when we wanted. It was spacious with a cozy ambiance it was one of the best stays we have had whilst visiting Tassie in our 5 trips. Well done we will be back for longer next time and not on a Sunday night where the town is sleeping.

8

John

Feb 14, 2026

·

Stayed 2 nights

Check in by numbers, no staff on deck. Laundry room open 24 hours and free. A pity no kitchen sink and no advice as to whether unit would be serviced. It wasn't, we washed dishes in bathroom sink. No toaster. A toasted sandwich machine was available.

10

Tony

Oct 18, 2024

·

Stayed 2 nights

We found this place fantastic value for money and was presented at a very high standard. Whilst it caused us no problems, please be aware that car parking is in existing public car parking spaces rather on site.

10

trevor

Feb 16, 2025

·

Stayed 1 night

Absolutely spot on, loved the location, set up, cleanliness ease of access and security. Well thought out boutique luxury accomodation that provided all you could want with design flair when staying in this area. The access to the building with automated doors and lift really an added benefit for anyone with cases as well. Highly recommend

10

Liz

Mar 24, 2025

·

Stayed 2 nights

Located right on the water! Easy walk to many restaurants! Laundry right there! Groceries close by. Overall a great location. The staff was super - the gardener even cut me a rose : )

10

Paul

Jan 23, 2025

·

Stayed 1 night

Next to the free parking, clear check-in instructions, clean room with nicely decorated interior, and beautiful pictures of Bay of Fires in the room and hallways!

10

Mashneel

Oct 6, 2025

·

Stayed 1 night

Easy check in and out. Amazing room. Really enjoyed our stay.

8

Kirsten

Nov 6, 2025

·

Stayed 1 night

Clean and safe. Prefer to have onsite reception desk

10

David

Aug 17, 2025

·

Stayed 2 nights

Easy checkin instructions, good quality room with enough amenities for a short stay.

10

Ingrid

Feb 23, 2025

·

Stayed 2 nights

Very new beautiful and functional apartment. Comfortable big bed and huge bathroom. Ample parking close by, we got a space at the front door each day. Lift. Coffe pod machine and other hot drinks, also basic crockery for microwave meal or cereal. Central, close to shops.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns strong praise, with many describing rooms as very clean or immaculate. A few note issues like dusty air-conditioning panels or mould in one accessible bathroom.

Related guest reviews

8

Neil

Sep 21, 2025

·

Stayed 1 night

Our room was very clean, comfortable and well appointed. The rate was good the location very convenient. Only issue was noise - we could hear everything happening in the rooms either side of ours.

10

Ross

Jul 1, 2025

·

Stayed 2 nights

Very convenient location close to restaurants. Very clean apartment also quiet.

10

Sarah

Mar 30, 2024

·

Stayed 1 night

Beautiful apartment, luxurious, clean

8

Peter

May 19, 2024

·

Stayed 2 nights

Gas fire place didn’t work no control . blinds no windows would open ceiling Aircon panels very very dusty .

10

Pei-yun

Oct 30, 2025

·

Stayed 1 night

Very clean, quiet and comfortable

8

dianne

Oct 9, 2023

·

Stayed 1 night

Clean and tidy great location

10

Sandra

Apr 3, 2025

·

Stayed 1 night

Immaculate apartment

4

Andrew

May 8, 2024

·

Stayed 2 nights

We were given a handicapped suite without notice. No vanity, no built in shower so the whole bathroom floor got wet when you showered leading to wet feet every time you went to the toilet. Shelf above the basin made it impossible to wash or shave your face. Mould in the grout lines of the shower wall and floor tiles. Only one tiny window that was 2.5m off the floor that you couldn’t see out of. Central location but very disappointed overall

10

Alec

Jun 24, 2025

·

Stayed 2 nights

Great service and cleanliness.

8

Hayley

Jan 9, 2023

·

Stayed 1 night

Hotels.com sent me an email (only 24hrs before check in) to say the booking was cancelled in high season! Not even a phone call from hotels.com. Took over 2hrs to rectify this. Hotels.com were not helpful but the communication with the hotel manager was fantastic and she helped get things finalised (lucky for us they had a room). The location is perfect for restaurants and a short drive to bay of fires. The hotel room was exceptionally clean. The mattress on my partners side had quite a dip in it so he wasnt comfy, but i slept like a baby haha!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and well appointed, with many praising the beds. However, several mention compact layouts or features (e.g., a ‘second bedroom’ behind a curtain, accessible bathrooms, high windows with little outlook) and occasional noise.

Related guest reviews

8

Neil

Sep 21, 2025

·

Stayed 1 night

Our room was very clean, comfortable and well appointed. The rate was good the location very convenient. Only issue was noise - we could hear everything happening in the rooms either side of ours.

6

Susanne

Apr 5, 2025

·

Stayed 2 nights

Suite No 5 is is handicapped accessible, which means that the shower is only separated by a curtain and the (very small) washbasin in the bathroom hangs very low. Contrary to the description, there is no kitchenette, only a fridge, coffee machine, kettle and a sandwich toaster. There is also no table in the room where two people can eat. The bed is comfortable and the staff extremely friendly.

8

Arthur

Jun 1, 2025

·

Stayed 2 nights

Spacious, clean and well appointed.

10

Helen

Nov 4, 2024

·

Stayed 1 night

Clean tidy modern . Nice soaps and toiletries. Nicely decorated. Only thing i wasnt keen in was very high window so no view

6

Ryan

Aug 11, 2024

·

Stayed 2 nights

Stayed for two nights and the apartment had everything you can ask for. Very comfy living area and a nice size bathroom. The decor was a little odd in parts of the appartment, but was still cool.. My only complaint was the size of the second bedroom and the fact only a curtain was used, was more like a closet than a bedroom.

4

Rebecca

Jan 2, 2026

·

Stayed 2 nights

Not an Appartment, Not 2 bedrooms. To advertise something that is a 2 bedroom Appartment, when the main bed is in the only living space and the 2nd “bedroom” is only separated by a curtain m, not a door. There is also only a bathroom sink for washing dishes.

10

Dayna

Oct 28, 2025

·

Stayed 2 nights

Easy check-in, central location. The bed was comfortable and the room well equipped. Would recommend.

8

Samantha

Mar 20, 2024

·

Stayed 1 night

Modern and lux but very small studio. Great big Tv but could only get ABC for free to air no matter what we tried so ended up using our phones to watch channel Nine which was frustrating. Great central location.

10

David

Aug 17, 2025

·

Stayed 2 nights

Easy checkin instructions, good quality room with enough amenities for a short stay.

10

Glenn

Jul 27, 2025

·

Stayed 1 night

Loved this property, very quiet, easy check-in with access code. Clean, comfortable bed and usual amenities.

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AI-generated summary based on recent guest reviews

Service

Self-service check-in is straightforward, and staff communication is frequently described as helpful and responsive. There are isolated booking mishaps tied to third parties and some preference for an on-site reception.

Related guest reviews

10

Chris

Nov 25, 2025

·

Stayed 1 night

Excellent accommodation conveniently located All dealings with staff easy and client focussed Very comfortable say Thank you again

8

John

Feb 14, 2026

·

Stayed 2 nights

Check in by numbers, no staff on deck. Laundry room open 24 hours and free. A pity no kitchen sink and no advice as to whether unit would be serviced. It wasn't, we washed dishes in bathroom sink. No toaster. A toasted sandwich machine was available.

10

Andrew

Oct 11, 2024

·

Stayed 2 nights

Great location, lovely modern and spacious accommodation and communication was A+ particularly when I accidentally put a tshirt over the remote and couldn't find it.... oops.

2

Jialu

Dec 28, 2022

·

Stayed 19,354 nights

We had 3 separate bookings with 2 young kids families, booked the whole Tasmania trip back in August for our Christmas trip. After long day of drive, we arrived around 8:30pm at the property. Upon check in, they told us they can’t find any of our bookings, Expedia didn’t send our booking through, and the hotel is full, none of us has a room. We were left on the street with nowhere to go at 9pm. Then she relocated us (1 family to a small granny flat style cottage at someone’s else property. The rest to a inn, rooms directly above a pub!) we had to check in at the bar with kids, there were 4 or 5 drunk people there. Not an environment we would choose for kids at all. We then contacted Expedia, and Expedia told us it was a double booking. Totally unacceptable situation! Ruined our holiday, & we had to quickly book something expensive for the second night last minute.

10

Liz

Mar 24, 2025

·

Stayed 2 nights

Located right on the water! Easy walk to many restaurants! Laundry right there! Groceries close by. Overall a great location. The staff was super - the gardener even cut me a rose : )

10

Mashneel

Oct 6, 2025

·

Stayed 1 night

Easy check in and out. Amazing room. Really enjoyed our stay.

8

Kirsten

Nov 6, 2025

·

Stayed 1 night

Clean and safe. Prefer to have onsite reception desk

10

David

Aug 17, 2025

·

Stayed 2 nights

Easy checkin instructions, good quality room with enough amenities for a short stay.

10

Stacey

Oct 1, 2025

·

Stayed 1 night

Lovely clean, modern apartment. Slight issue with our codes getting in but the staff were very helpful and prompt.

8

Hayley

Jan 9, 2023

·

Stayed 1 night

Hotels.com sent me an email (only 24hrs before check in) to say the booking was cancelled in high season! Not even a phone call from hotels.com. Took over 2hrs to rectify this. Hotels.com were not helpful but the communication with the hotel manager was fantastic and she helped get things finalised (lucky for us they had a room). The location is perfect for restaurants and a short drive to bay of fires. The hotel room was exceptionally clean. The mattress on my partners side had quite a dip in it so he wasnt comfy, but i slept like a baby haha!

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to shops, cafes, restaurants, and a convenient base for Bay of Fires. Public parking is nearby and easy to use.

Related guest reviews

10

Aaron

Mar 5, 2024

·

Stayed 1 night

Great accommodation, great location Loved our stay

10

Ross

Jul 1, 2025

·

Stayed 2 nights

Very convenient location close to restaurants. Very clean apartment also quiet.

10

Ben

Aug 29, 2025

·

Stayed 1 night

Great set up and great location.

10

Dayna

Oct 28, 2025

·

Stayed 2 nights

Easy check-in, central location. The bed was comfortable and the room well equipped. Would recommend.

10

Jane

Apr 12, 2025

·

Stayed 1 night

Really lovely apartment in the centre of town, close to shops, cafes, restaurants. Apartment very clean, comfy bed, large shower with quality toiletries. Lovely shops and markets were on during our stay. Close to all the major attractions like beautiful Bay of Fires

8

dianne

Oct 9, 2023

·

Stayed 1 night

Clean and tidy great location

10

Liz

Mar 24, 2025

·

Stayed 2 nights

Located right on the water! Easy walk to many restaurants! Laundry right there! Groceries close by. Overall a great location. The staff was super - the gardener even cut me a rose : )

10

Paul

Jan 23, 2025

·

Stayed 1 night

Next to the free parking, clear check-in instructions, clean room with nicely decorated interior, and beautiful pictures of Bay of Fires in the room and hallways!

10

Ingrid

Feb 23, 2025

·

Stayed 2 nights

Very new beautiful and functional apartment. Comfortable big bed and huge bathroom. Ample parking close by, we got a space at the front door each day. Lift. Coffe pod machine and other hot drinks, also basic crockery for microwave meal or cereal. Central, close to shops.

10

John

May 29, 2025

·

Stayed 1 night

Very convenient location with food coffee and meals available at complex

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AI-generated summary based on recent guest reviews

Dining

Guests mainly rely on nearby options; several mention a cafe downstairs or meals available in the complex and in-room coffee machines. Some note limited restaurant choices in town on certain days.

Related guest reviews

10

Donna

Feb 23, 2025

·

Stayed 2 nights

We thoroughly enjoyed our weekend at the Bay of Fired apartments. Very convenient location, easy parking. The apartment is very cosy and well setup, Nespresso machine is a nice touch, good size fridge, quiet air conditioner, comfy bed, lots of pillows. Would happily stay again and highly recommend as a place to stay to explore the Bay of a Fires area. There are not a lot of restaurant options but Banjos for breakfast was nice and the Bayside Hotel Bistro is nothing fancy but good food.

10

Ross

Jul 1, 2025

·

Stayed 2 nights

Very convenient location close to restaurants. Very clean apartment also quiet.

10

Karen

Aug 22, 2025

·

Stayed 1 night

Very nice apartment that was well appointed and extremely comfortable. Easy checkin instructions and good cafe downstairs.

10

Jane

Apr 12, 2025

·

Stayed 1 night

Really lovely apartment in the centre of town, close to shops, cafes, restaurants. Apartment very clean, comfy bed, large shower with quality toiletries. Lovely shops and markets were on during our stay. Close to all the major attractions like beautiful Bay of Fires

10

Liz

Mar 24, 2025

·

Stayed 2 nights

Located right on the water! Easy walk to many restaurants! Laundry right there! Groceries close by. Overall a great location. The staff was super - the gardener even cut me a rose : )

10

Cara

Apr 21, 2025

·

Stayed 1 night

The suite was beautifully furnished with a king size bed that was very comfortable and we enjoyed a peaceful nights sleep. We stayed during the Easter long weekend and found many shops in St Helens were closed including the East Coast Village Providore next door. It was handy our room had a coffee machine and toaster press so we could heat up bakery items for breakfast.

10

John

May 29, 2025

·

Stayed 1 night

Very convenient location with food coffee and meals available at complex

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $117	3 $123
4 $111	5 $123	6 $123	7 $143	8 $110	9 $137	10 $123
11 $123	12 $138	13 $142	14 $143	15 $142	16 $123	17 $143
18 $138	19 $123	20 $123	21 $123	22 $117	23 $144	24 $125
25 $143	26 $123	27 $140	28 $143	29 $140	30 $155	31 $162

Bay of Fires Holiday Suites - Town Centre

About this property

Location

Room options

Family Suite

King Suite

King Suite with Disability Access

Guest reviews of Bay of Fires Holiday Suites - Town Centre

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Bay of Fires Holiday Suites - Town Centre

Prices for upcoming dates