Hotel Magic Mountain SPA & Conference center
$112
/ night
Avg. for September
Prices for Hotel Magic Mountain SPA & Conference center
Select dates to see prices and availability
$112
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Magic Mountain SPA & Conference center average $101 in October, the cheapest month, and $161 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $144 |
| February | $133 |
| March | $134 |
| April | $145 |
| May | $114 |
| June | $119 |
| July | $161 |
| August | $156 |
| September | $112 |
| October | $101 |
| November | $140 |
| December | $155 |
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Sep · $112
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Most expensive: July (~$161)
Cheapest: October (~$101)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and karaoke. This hotel also features complimentary wireles...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and karaoke. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Lina's, a poolside family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 101 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Location
When you stay at Hotel Magic Mountain SPA & Conference center in La Fortuna, you'll be in a national park, within a 5-minute drive of Baldi Hot Springs and Paradise Hot Springs. This family-friendly hotel is 1.6 mi (2.5 km) from Kalambu Hot Springs and 1.7 mi (2.7 km) from Ecotermales Fortuna.
What's nearby
Ecoglide Arenal Park(1.1 miles)
La Fortuna Park(1.5 miles)
Baldi Hot Springs(1.5 miles)
Kalambu Hot Springs(1.6 miles)
Paradise Hot Springs(1.6 miles)
Ecotermales Fortuna(1.7 miles)
Costa Rica Chocolate Tour(2 miles)
Los Lagos Hot Springs(2.1 miles)
La Fortuna Waterfall(2.5 miles)
Termales Los Laureles(2.5 miles)
El Salto Fortuna River(2.8 miles)
Arenal Adventure World(2.9 miles)
Natura Eco Park(3 miles)
Go Adventure Park(3.1 miles)
Children's Eternal Rainforest(4.5 miles)
La Fortuna (FON-Arenal)(2.8 miles)
Juan Santamaria Intl. Airport (SJO)(72 miles)
Laundry service
Business Center
Safe-Deposit Box
Garden
Karaoke
Kayaking
Location
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Costa Rica
Ecoglide Arenal Park (1.1 miles)
La Fortuna Park (1.5 miles)
Baldi Hot Springs (1.5 miles)
Kalambu Hot Springs (1.6 miles)
Paradise Hot Springs (1.6 miles)
Ecotermales Fortuna (1.7 miles)
Room options
10
Superior Room, Balcony
Room details
1 King Bed
2 Full Beds
Sleeps 4
377 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
14
Junior Suite, Balcony
Room details
1 King Bed
Sleeps 2
947 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private BathroomIndoor Private Spa TubPrivate Spa Tub
Guest reviews of Hotel Magic Mountain SPA & Conference center
9
Superb
Based on 1,002 verified reviews
Who stays here?
Business
1%
Couple
48%
Family
31%
Group
16%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Hotel Magic Mountain SPA & Conference center is praised for its sweeping Arenal Volcano views, walkable location near La Fortuna’s restaurants and tours, generally friendly service, and a popular breakfast that many guests rate highly.
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What guests think
Across many reviews, Hotel Magic Mountain SPA & Conference center is praised for its sweeping Arenal Volcano views, walkable location near La Fortuna’s restaurants and tours, generally friendly service, and a popular breakfast that many guests rate highly.
The pool area, multiple hot tubs and on-site spa are highlights, though guests repeatedly note lukewarm or out-of-service jacuzzis, a cold main pool, occasional facility closures, and tight parking. Rooms are generally comfortable with balconies facing the volcano, but several mention dated decor, dim lighting, unreliable in-room jacuzzis or A/C, thin walls, and spotty Wi‑Fi. Cleanliness is often praised, yet some reported bathroom mold, musty smells or insects, and dining feedback ranges from excellent buffets and omelet stations to bland or repetitive options and slow restaurant service. Expect great views and a convenient base with friendly staff, alongside occasional maintenance and service inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Attractive pool area with several hot tubs, a swim-up/bar area, and an on-site spa; many guests enjoy these spaces. Recurring issues include lukewarm or nonfunctional jacuzzis, a cold main pool, occasional closures or maintenance, and limited parking.
Related guest reviews
8
Glenn
Feb 22, 2026
·
Stayed 1 night
Staff was courteous and grounds were well maintained. Whirlpool's not heated and had dirty (non-filtered) water. Pool water very cold.
Staff was courteous and grounds were well maintained. Whirlpool's not heated and had dirty (non-filtered) water. Pool water very cold.
10
Erica
Apr 17, 2025
·
Stayed 3 nights
Great location and food options. Hotel was clean with a lot to offer. Staff was helpful but not overly friendly. The pool was the let down. Toooo cold!! Could not use once. Only 1/2 hot tub worked which was a drawback. Oh a great massage
Great location and food options. Hotel was clean with a lot to offer. Staff was helpful but not overly friendly. The pool was the let down. Toooo cold!! Could not use once. Only 1/2 hot tub worked which was a drawback. Oh a great massage
10
Kelly
Aug 3, 2025
·
Stayed 3 nights
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
6
Gina
Aug 2, 2025
·
Stayed 3 nights
The hot springs were quite cold, and the 20% spa discount offered through Expedia was not honored. Only one elevator was working at times, which was inconvenient. Honestly, for the price, there are better hotel options with more reliable service.
The hot springs were quite cold, and the 20% spa discount offered through Expedia was not honored. Only one elevator was working at times, which was inconvenient. Honestly, for the price, there are better hotel options with more reliable service.
4
Glenda
Nov 29, 2025
·
Stayed 5 nights
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
8
Ajanta
Mar 24, 2024
·
Stayed 3 nights
Beautiful property and gardens . Very good breakfast and nice sports bar. They had several hot tubs but only 1 was hot ,the others were only warm or cold .
Beautiful property and gardens . Very good breakfast and nice sports bar. They had several hot tubs but only 1 was hot ,the others were only warm or cold .
10
De La Cruz De La Cruz
Nov 23, 2025
·
Stayed 3 nights
Las instalaciones son muy bonitas, tiene una alberca grande con agua fría-tibia, 4 jacuzzis (1 con agua muy caliente y junto a él 1 con agua templada, 1 más grande con agua caliente pero al fondo, 1 más pequeño con una silla para descansar) ví otra alberca pequeña perl estaba vacía. Los sonidos de los insectos son impresionantes. Mi habitación tenía un problema con la puerta del baño ya que no cerraba, fuera de eso estaba muy bien junto con su terraza. El personal muy amable. El desayuno tipo buffete muy rico, preparan omelette al momento y en cuanto a los platillos son tipicos de la región lo cuál está muy bien. Y la ubicación es excelente. Lo recomiendo ampliamente.
Las instalaciones son muy bonitas, tiene una alberca grande con agua fría-tibia, 4 jacuzzis (1 con agua muy caliente y junto a él 1 con agua templada, 1 más grande con agua caliente pero al fondo, 1 más pequeño con una silla para descansar) ví otra alberca pequeña perl estaba vacía. Los sonidos de los insectos son impresionantes. Mi habitación tenía un problema con la puerta del baño ya que no cerraba, fuera de eso estaba muy bien junto con su terraza. El personal muy amable. El desayuno tipo buffete muy rico, preparan omelette al momento y en cuanto a los platillos son tipicos de la región lo cuál está muy bien. Y la ubicación es excelente. Lo recomiendo ampliamente.
10
Yohana
Jul 25, 2025
·
Stayed 1 night
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
10
Jorge
Jul 10, 2025
·
Stayed 2 nights
We had a room with a jacuzzi and it was very nice and spacious. The bathroom was also likewise. The grounds were very well kept and tropical. I wouldn’t mind staying there again. The available parking was a bit skimpy but that’s my only negative comment about the hotel.
We had a room with a jacuzzi and it was very nice and spacious. The bathroom was also likewise. The grounds were very well kept and tropical. I wouldn’t mind staying there again. The available parking was a bit skimpy but that’s my only negative comment about the hotel.
8
Gillian
Feb 10, 2025
·
Stayed 5 nights
One hot spa area needs cleaning and the other didn’t have any water .
One hot spa area needs cleaning and the other didn’t have any water .
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe clean rooms and well-kept grounds. However, several report bathroom mold, musty odors, insects, or cloudy/dirty water in some facilities, indicating inconsistent standards.
Related guest reviews
10
Emma
Nov 14, 2025
·
Stayed 2 nights
Yes it was superb! Clean, wonderful staff, delicious food and beautiful garden pool. Lovely bathrooms and super comfortable beds. It was definitely worth getting the terrace room.
Yes it was superb! Clean, wonderful staff, delicious food and beautiful garden pool. Lovely bathrooms and super comfortable beds. It was definitely worth getting the terrace room.
6
Dascale
Mar 9, 2025
·
Stayed 2 nights
The property is beautiful and well located. Staff at the front desk is very friendly. Although, the pictures show a much newer or fancier place. The bathroom had mold and was not that clean. Pool was ok, but looked better on pictures. Staff of the restaurant was not that friendly. Tours were also much more expensive
The property is beautiful and well located. Staff at the front desk is very friendly. Although, the pictures show a much newer or fancier place. The bathroom had mold and was not that clean. Pool was ok, but looked better on pictures. Staff of the restaurant was not that friendly. Tours were also much more expensive
10
Raniece
Jan 27, 2026
·
Stayed 1 night
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
8
Stephanie
May 26, 2025
·
Stayed 4 nights
The property was veey nice, the exterior needed much needed updating as mold was all over the staircase clear wall. The room was nice, minus fact shower didnt get hot. But the hot tub watwr and sink water was scolding hot just as i like it. But yhe tub/jacuzzi didnt work there were never any bubbles. We called it in but in 6 days never got fixed. All in all i liked the hotel, but it wasnt a 9.6 rating. I woukd say 8.7
The property was veey nice, the exterior needed much needed updating as mold was all over the staircase clear wall. The room was nice, minus fact shower didnt get hot. But the hot tub watwr and sink water was scolding hot just as i like it. But yhe tub/jacuzzi didnt work there were never any bubbles. We called it in but in 6 days never got fixed. All in all i liked the hotel, but it wasnt a 9.6 rating. I woukd say 8.7
10
Yudelkis
Jul 24, 2025
·
Stayed 5 nights
Muy lindo y limpio
Muy lindo y limpio
2
Janicy
Nov 3, 2025
·
Stayed 3 nights
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
2
Vincent
Feb 28, 2026
·
Stayed 2 nights
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
6
Evelyn
Jun 18, 2024
·
Stayed 3 nights
The property was just ok.. the cleanliness was a bit lacking and the property was old. The was a specific odor to the place. It could use some updates. The location was great. You could see the volcano from the rooms and restaurants, bars, shops were a walking distance. The staff were very friendly and helpful.
The property was just ok.. the cleanliness was a bit lacking and the property was old. The was a specific odor to the place. It could use some updates. The location was great. You could see the volcano from the rooms and restaurants, bars, shops were a walking distance. The staff were very friendly and helpful.
8
Frances
Aug 3, 2025
·
Stayed 5 nights
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
8
Ganning
Jan 5, 2024
·
Stayed 3 nights
Good service but the room smells odd.
Good service but the room smells odd.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable with balconies offering volcano views, and some are spacious. Still, multiple guests mention dated decor, dim lighting, A/C or in-room jacuzzi issues, few outlets, thin walls, and occasional TV/Wi‑Fi problems.
Related guest reviews
2
hardik
Mar 16, 2025
·
Stayed 3 nights
My recent stay at Hotel Magic Mountain SPA & Conference center was unfortunately not up to expectations. The Wi-Fi connectivity throughout the building was extremely spotty, making it difficult to stay connected or get any work done. Additionally, the TV in my room didn’t work because the cable wasn’t properly connected. While this may seem like a minor issue, it was frustrating to deal with after a long day of travel. To add to the inconvenience, the restroom door wouldn’t close properly, which impacted my comfort during the stay. I believe these issues could be easily resolved with better maintenance and attention to detail. I hope the management addresses these concerns to improve the overall guest experience.
My recent stay at Hotel Magic Mountain SPA & Conference center was unfortunately not up to expectations. The Wi-Fi connectivity throughout the building was extremely spotty, making it difficult to stay connected or get any work done. Additionally, the TV in my room didn’t work because the cable wasn’t properly connected. While this may seem like a minor issue, it was frustrating to deal with after a long day of travel. To add to the inconvenience, the restroom door wouldn’t close properly, which impacted my comfort during the stay. I believe these issues could be easily resolved with better maintenance and attention to detail. I hope the management addresses these concerns to improve the overall guest experience.
4
Jasbir
Mar 31, 2023
·
Stayed 3 nights
The rooms were not prepared. We checked in later in the evening. Coffee maker did not have cable long enough to connect to the plug. We had to call service and to get extension. Then later in the evening wanted to take shower and found that shower was not working. We had to call service at 10 pm and got it working. The same condition was with both the rooms. There was no closet in the room for clothes. Other wise surroundings pool areas were nice.
The rooms were not prepared. We checked in later in the evening. Coffee maker did not have cable long enough to connect to the plug. We had to call service and to get extension. Then later in the evening wanted to take shower and found that shower was not working. We had to call service at 10 pm and got it working. The same condition was with both the rooms. There was no closet in the room for clothes. Other wise surroundings pool areas were nice.
4
Glenda
Nov 29, 2025
·
Stayed 5 nights
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
8
Patricia
May 13, 2025
·
MUY BUENA UBICACION. SERVICIO AL CLIENTE EXCELENTE Y LA COMIDA MUY RICA.
MUY BUENA UBICACION. SERVICIO AL CLIENTE EXCELENTE Y LA COMIDA MUY RICA.
8
Cynthia
Feb 16, 2024
·
Stayed 2 nights
You can't beat the view of the volcano from the balconies that also overlook gardens, fountains and the pool. The breakfast was great and our dinner there was very good. Staff are friendly and helpful. Beds and pillows were comfy. There are not many outlets and what we plugged in wouldn't stay in. Not sure why. Overall a good stay!
You can't beat the view of the volcano from the balconies that also overlook gardens, fountains and the pool. The breakfast was great and our dinner there was very good. Staff are friendly and helpful. Beds and pillows were comfy. There are not many outlets and what we plugged in wouldn't stay in. Not sure why. Overall a good stay!
10
Ryan
Jan 9, 2024
·
Probably one of the nicer places I have stayed for the price range. The breakfast buffet every morning was really good and was included in our stay. There are 8 pools to swim in with varying temps that were all clean and nice and nested around different areas in the pool area. I am always a bif fan of a swim-up bar as well. The rooms were clean and the beds were very comfortable. the only downside is the walls are a bit thin. We could clearly hear the TV for the one next to us and the people above us as they walked around.
Probably one of the nicer places I have stayed for the price range. The breakfast buffet every morning was really good and was included in our stay. There are 8 pools to swim in with varying temps that were all clean and nice and nested around different areas in the pool area. I am always a bif fan of a swim-up bar as well. The rooms were clean and the beds were very comfortable. the only downside is the walls are a bit thin. We could clearly hear the TV for the one next to us and the people above us as they walked around.
10
Marjan Sarahy
Oct 4, 2025
·
Stayed 1 night
Comfortable but not super relaxing. White light everywhere and colorful flashing LED lights around the jacuzzi. Quite jarring. The entire hotel needs an urgent remodel. It looks very dated and old
Comfortable but not super relaxing. White light everywhere and colorful flashing LED lights around the jacuzzi. Quite jarring. The entire hotel needs an urgent remodel. It looks very dated and old
8
Olivia
May 26, 2024
·
Stayed 2 nights
This hotel was really convenient for a last minute booking. The location was great and on the Main Street right by all of the restaurants and bars. The AC was in awful condition and made an obnoxiously loud clicking noise all night long. The view of the volcano right outside our window definitely made up for it though!
This hotel was really convenient for a last minute booking. The location was great and on the Main Street right by all of the restaurants and bars. The AC was in awful condition and made an obnoxiously loud clicking noise all night long. The view of the volcano right outside our window definitely made up for it though!
8
Daniel
Mar 2, 2025
·
Stayed 3 nights
Spotlessly clean, with friendly staff, this hotel is in a fantastic location for uninterrupted views of the Arenal volcano, which are amazing! Our room was well appointed, comfortable and well tended during our stay. The only criticism would be that the public areas are a little dated and poorly laid out: the bar is currently remote from the body of the hotel and rather unappealing, but we did note that there was a programme of refurbishment in progress, so maybe this is being addressed.
Spotlessly clean, with friendly staff, this hotel is in a fantastic location for uninterrupted views of the Arenal volcano, which are amazing! Our room was well appointed, comfortable and well tended during our stay. The only criticism would be that the public areas are a little dated and poorly laid out: the bar is currently remote from the body of the hotel and rather unappealing, but we did note that there was a programme of refurbishment in progress, so maybe this is being addressed.
8
Frances
Aug 3, 2025
·
Stayed 5 nights
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
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AI-generated summary based on recent guest reviews
Service
Service is commonly described as friendly and helpful, with smooth check-ins and assistance booking tours. Some guests encountered slow responses or unprofessional interactions, particularly at the front desk or restaurant.
Related guest reviews
10
Bethany
Mar 20, 2025
·
Stayed 2 nights
We absolutely loved our stay! Franklin and the whole staff were so helpful! We especially loved our tours that we were able to book through Magic Mountain!
We absolutely loved our stay! Franklin and the whole staff were so helpful! We especially loved our tours that we were able to book through Magic Mountain!
10
Darina
Apr 25, 2025
·
Stayed 3 nights
Very nice hotel, beautiful view of the volcano. Front desk staff, especially Carlos, were very helpful.
Very nice hotel, beautiful view of the volcano. Front desk staff, especially Carlos, were very helpful.
10
Raniece
Jan 27, 2026
·
Stayed 1 night
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!
8
Gail
Nov 21, 2025
·
Stayed 1 night
The hotel staff was very helpful and friendly. The restaurant staff was just OK
The hotel staff was very helpful and friendly. The restaurant staff was just OK
10
Maia
Jan 6, 2026
·
Stayed 3 nights
Amazing staff, delicious buffet breakfast included, beautiful surroundings, and great location
Amazing staff, delicious buffet breakfast included, beautiful surroundings, and great location
6
Vanessa
Nov 26, 2025
·
Stayed 2 nights
Very surprised by the overall ratings of this property. First, when I arrived I was told to park in another lot that would be closer to my room. This lot was in a very inconspicuous dark alleyway (immediately disregarded) due to the fact, it seemed implausible. Seemed very unsafe. Air conditioning did not work and there was a sizeable hole in the ceiling, that raised a reg flag. I brought these concerns to staff (after hours) and the issue was rectified (moving to another room). Overall, I wouldnt stay again, it was ok but definitely not the best or anything like it falsely represents online; the property doesn’t match the way it’s portrayed online. Does have a good breakfast and coffee with the cutest cat, who would drop by looking for food.
Very surprised by the overall ratings of this property. First, when I arrived I was told to park in another lot that would be closer to my room. This lot was in a very inconspicuous dark alleyway (immediately disregarded) due to the fact, it seemed implausible. Seemed very unsafe. Air conditioning did not work and there was a sizeable hole in the ceiling, that raised a reg flag. I brought these concerns to staff (after hours) and the issue was rectified (moving to another room). Overall, I wouldnt stay again, it was ok but definitely not the best or anything like it falsely represents online; the property doesn’t match the way it’s portrayed online. Does have a good breakfast and coffee with the cutest cat, who would drop by looking for food.
6
Lori
Jun 19, 2025
·
Stayed 5 nights
Everyone was nice and friendly. Good area for food options within walking distance. Room safe didn’t work when we checked in. Had to go downstairs to ask the front desk to send someone and they said 15 minutes. No one came after waiting an hour and 1/2. Had to walk down again because when I tried to call the front desk the operator didn’t speak English. Then someone came after the second request after about 15 minutes. Mid week safe wouldn’t work again but I didn’t want to deal with waiting on someone to fix. Breakfast was not good. Only channel that was in English on TV was Cartoon Network and everything time I tried to sign into Netflix it would not work
Everyone was nice and friendly. Good area for food options within walking distance. Room safe didn’t work when we checked in. Had to go downstairs to ask the front desk to send someone and they said 15 minutes. No one came after waiting an hour and 1/2. Had to walk down again because when I tried to call the front desk the operator didn’t speak English. Then someone came after the second request after about 15 minutes. Mid week safe wouldn’t work again but I didn’t want to deal with waiting on someone to fix. Breakfast was not good. Only channel that was in English on TV was Cartoon Network and everything time I tried to sign into Netflix it would not work
10
Michael
May 5, 2025
·
Stayed 4 nights
Excellent service. Staff are very friendly and helpful. 20/10
Excellent service. Staff are very friendly and helpful. 20/10
2
Vincent
Feb 28, 2026
·
Stayed 2 nights
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
The director at the front desk was extremely unprofessional and very unpleasant with clients. I tried to communicate with them for weeks beforehand, but never received any response. The room smelled extremely bad. There was visible mold in several areas, including the bathroom and near the A/C unit. The air conditioner itself was completely contaminated with mold—one of the dirtiest I have seen in a long time, and I work in HVAC. Additionally, the balcony door needed to be replaced, as it was impossible to see through it due to its condition, meaning you had to open the door just to see the volcano. The pictures shown of the property do not accurately represent reality: the place is much older and in not so good condition.
8
LUCY
Jul 15, 2024
·
Stayed 4 nights
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
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AI-generated summary based on recent guest reviews
Location
Convenient, walkable base near downtown La Fortuna, restaurants, shops, and tour pickups; many mention easy access to attractions.
Related guest reviews
10
Alma
Jul 25, 2023
·
Stayed 3 nights
The location of Hotel Magic Mountain Spa is perfect. The view to the volcano is amazing and is in walking distance to bars, restaurants and shopping. Up the street is also excursions.
The location of Hotel Magic Mountain Spa is perfect. The view to the volcano is amazing and is in walking distance to bars, restaurants and shopping. Up the street is also excursions.
10
Drialys
Aug 21, 2025
·
Stayed 6 nights
Beautiful hotel, staff friendly, and great location close to everything.
Beautiful hotel, staff friendly, and great location close to everything.
10
Paulina
Mar 29, 2025
·
Stayed 4 nights
Close to main attractions in La Fortuna area.
Close to main attractions in La Fortuna area.
10
Nagesh
Apr 14, 2024
·
Stayed 2 nights
Loved our stay at this place. Very convenient to all major attractions
Loved our stay at this place. Very convenient to all major attractions
10
Kelly
Aug 3, 2025
·
Stayed 3 nights
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
10
Laura
Jun 14, 2025
·
Stayed 5 nights
Location is perfect. You can walk to a variety of restaurants and shopping in La Fortuna. The breakfast is perfect. The property and pools are good for relaxing after a busy day
Location is perfect. You can walk to a variety of restaurants and shopping in La Fortuna. The breakfast is perfect. The property and pools are good for relaxing after a busy day
10
Theresa
Aug 14, 2024
·
Stayed 5 nights
Vacation with family. We stayed for 5 nights at the property. We have the Junior suite, balcony volcano view. The view was amazing. The staffs were very friendly and kind. The property is located in the center of everything, walk distance to town, convenient to all major attractions, pharmacy and urgent care is right next door if needed. We will stay again if we ever plan to visit La Fortuna again!
Vacation with family. We stayed for 5 nights at the property. We have the Junior suite, balcony volcano view. The view was amazing. The staffs were very friendly and kind. The property is located in the center of everything, walk distance to town, convenient to all major attractions, pharmacy and urgent care is right next door if needed. We will stay again if we ever plan to visit La Fortuna again!
10
Yohana
Jul 25, 2025
·
Stayed 1 night
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
10
Eugenia
Mar 29, 2025
·
Stayed 3 nights
Excellent location! Walking distance to Fortuna town and very close to all the tourist spots in Arenal. The views of the volcano from the balcony are breathtaking and you are easily tempted to just spend your day on the balcony with this view. Great pool area and pool bar and resto, nice hot tubs, very good breakfast, very clean property (staff spotted cleaning the balcony ceilings). We had booked a more expensive property which had its own hot springs but we're glad we canceled and booked here instead. Everything you need with a better location, great view and an Uber ride away from a day pass to the many hot springs. Highly recommend!
Excellent location! Walking distance to Fortuna town and very close to all the tourist spots in Arenal. The views of the volcano from the balcony are breathtaking and you are easily tempted to just spend your day on the balcony with this view. Great pool area and pool bar and resto, nice hot tubs, very good breakfast, very clean property (staff spotted cleaning the balcony ceilings). We had booked a more expensive property which had its own hot springs but we're glad we canceled and booked here instead. Everything you need with a better location, great view and an Uber ride away from a day pass to the many hot springs. Highly recommend!
10
Alexander
Apr 14, 2024
·
Stayed 2 nights
Location is great, the pool area is very nice and rooms are very clean.
Location is great, the pool area is very nice and rooms are very clean.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and variety (often with an omelet station). Feedback on other meals and breakfast consistency is mixed, with reports of limited or bland options, hygiene concerns, and slow service at times.
Related guest reviews
10
Mary
Jan 21, 2024
·
Stayed 3 nights
The facilities were clean. The staff was kind and helpful. The grounds and pools are beautiful. The breakfast was wonderful. We ate a late lunch in the restaurant one day and there was nobody there. The menu was limited and we were in a hurry. They were very slow and our tour arrived 1/2 hr earlier than the time hotel had given us. We had to take lunch to go. The shrimp was old and bad. Enjoy the hotel and breakfast eat elsewhere for other meals.
The facilities were clean. The staff was kind and helpful. The grounds and pools are beautiful. The breakfast was wonderful. We ate a late lunch in the restaurant one day and there was nobody there. The menu was limited and we were in a hurry. They were very slow and our tour arrived 1/2 hr earlier than the time hotel had given us. We had to take lunch to go. The shrimp was old and bad. Enjoy the hotel and breakfast eat elsewhere for other meals.
10
Tasha
Apr 23, 2025
·
Stayed 3 nights
Beautiful view of the volcano. The included breakfast was fantastic. Swimming pools and hot tubs were very nice. Staff super friendly and helpful.
Beautiful view of the volcano. The included breakfast was fantastic. Swimming pools and hot tubs were very nice. Staff super friendly and helpful.
10
Karyn
Dec 8, 2024
·
Stayed 2 nights
Wonderful hotel! Beautiful grounds. Absolutely top notch breakfast!!
Wonderful hotel! Beautiful grounds. Absolutely top notch breakfast!!
4
Glenda
Nov 29, 2025
·
Stayed 5 nights
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
The hotel had an ok view of the volcano. The rooms are outdated no full size mirror. Only one key fob. Breakfast did not have variety each morning and I stayed for 6 nights. You have to reserve breakfast for each day which is a very big inconvenience. The ladies at breakfast are not very friendly. They also denied be breakfast one day because the lady did not put my room down etc.. (when I did). They need to do first come first serve… key fob stopped working for both rooms so had to get that fixed in front desk. The smaller pool doesn’t work. Only one hot tub works. Pool is not heated. Can’t pay drinks in the pool by room number.. 4th floor rooftop bar is not open yet. For a “4 star hotel” it lacks a lot. Needs a lot of work!
10
Mark
May 25, 2025
·
Stayed 2 nights
Very good breakfast, very nice amenities.
Very good breakfast, very nice amenities.
10
Yohana
Jul 25, 2025
·
Stayed 1 night
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
The property is close to downtown La Fortuna. It's right off the main road, which I loved. There's a security guard at the gate at all times. This made us feel safe. The rooms were spacious and fully stocked with bathroom toiletries, minie fridge and coffee maker. No microwave however. The breakfast was buffet style with many fruit options and pastries. It also had an omelet station. We enjoyed it very much. The whirlpool hot tub was amazing! The staff were very friendly and helpful. We truly felt welcomed and enjoyed our stay very much. I highly recommend staying here when in town.
10
Guadalupe
Jun 11, 2025
·
Stayed 4 nights
The stay was amazing and the breakfast was the best
The stay was amazing and the breakfast was the best
2
Janicy
Nov 3, 2025
·
Stayed 3 nights
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
8
LUCY
Jul 15, 2024
·
Stayed 4 nights
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
We reached the hotel early and was prepared to wait but Juan was very swift to check us in. A big shout out to Jurgen who was a delight, very polite, respectful and had a beaming smile and made sure that my request was taken care of and that we had a wonderful stay. Waiter Calo during breakfast was another staff who provided great custoner service, others did not bother to come to us, not cool. Bell boy Franklin was great too. Sorry but breakfast was bland and did not have any flavor or taste. Overall a good stay because of all the reasons above except the breakfast was a big let down.
10
Srinidhi
Jun 14, 2025
·
Stayed 2 nights
The property staff were very nice and accommodating! We had a volcano view from our hotel and it was amazing. Also very close to tourist attractions. Parking is tight but the staff were helpful in guiding us when parking. The only not great thing was the food in the restaurant. We had to eat there one day, due to pouring rain and it was not good at all for vegetarians.
The property staff were very nice and accommodating! We had a volcano view from our hotel and it was amazing. Also very close to tourist attractions. Parking is tight but the staff were helpful in guiding us when parking. The only not great thing was the food in the restaurant. We had to eat there one day, due to pouring rain and it was not good at all for vegetarians.
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AI-generated summary based on recent guest reviews
10
Sharon
4 weeks ago
·
Stayed 7 nights
⭐⭐⭐⭐⭐ Amazing Stay in La Fortuna! We had an amazing stay at Magic Mountain Hotel! The location is beautiful, with an incredible view of the Arenal Volcano. The hotel has nice pools and hot tubs, which were perfect for relaxing after a day of exploring La Fortuna. Breakfast was included and was one of our favorite parts! It’s a buffet with plenty of options, including delicious traditional Costa Rican food, fresh fruit, and made-to-order omelets prepared right in front of you. We also really enjoyed Happy Hour! The drinks were delicious, reasonably priced, and the 2-for-1 special was definitely a plus! 🍹😄 Our room was very clean and comfortable, the bathroom was spotless, and the room service was great. The staff provided excellent service throughout our stay and made us feel very welcome. We had such a great experience and would definitely stay here again. Highly recommended if you’re visiting La Fortuna! ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ Amazing Stay in La Fortuna! We had an amazing stay at Magic Mountain Hotel! The location is beautiful, with an incredible view of the Arenal Volcano. The hotel has nice pools and hot tubs, which were perfect for relaxing after a day of exploring La Fortuna. Breakfast was included and was one of our favorite parts! It’s a buffet with plenty of options, including delicious traditional Costa Rican food, fresh fruit, and made-to-order omelets prepared right in front of you. We also really enjoyed Happy Hour! The drinks were delicious, reasonably priced, and the 2-for-1 special was definitely a plus! 🍹😄 Our room was very clean and comfortable, the bathroom was spotless, and the room service was great. The staff provided excellent service throughout our stay and made us feel very welcome. We had such a great experience and would definitely stay here again. Highly recommended if you’re visiting La Fortuna! ⭐⭐⭐⭐⭐
10
Andres
Aug 5, 2026
·
Stayed 3 nights
Very cozy hotel. Super friendly employees. You will feel at home. Good value for money
Very cozy hotel. Super friendly employees. You will feel at home. Good value for money
8
Tim
Aug 4, 2026
·
Stayed 4 nights
Beautiful property, but dated. Pool and hot tubs conceptualized well but very dirty. Breakfast was uninspired but the fruit was great! Great location.
Beautiful property, but dated. Pool and hot tubs conceptualized well but very dirty. Breakfast was uninspired but the fruit was great! Great location.
10
Rodmy
Jul 2, 2026
·
Stayed 3 nights
TV service doesn't work any days of my reservation.
TV service doesn't work any days of my reservation.
8
Vishali
Jun 16, 2026
·
Stayed 3 nights
Loved staying here! It was well located, decent breakfast. Friendly staff.
Loved staying here! It was well located, decent breakfast. Friendly staff.
FAQs about Hotel Magic Mountain SPA & Conference center
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Are pets allowed at the property?
Pets are not allowed at this property, but service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in time is from 2:00 PM, and check-out time is by 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
Yes, airport shuttle services are available for a surcharge of USD 160 per vehicle (one way). Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers wheelchair-accessible facilities including a lounge, meeting spaces, public washrooms, and a spa. There is also a pool access ramp on-site.
Where is the property located in relation to key landmarks?
The hotel is located in La Fortuna de San Carlos, within a national park, and is a 5-minute drive from Baldi Hot Springs and Paradise Hot Springs. It is approximately 1.6 km from Kalambu Hot Springs and 1.7 km from Ecotermales Fortuna.
Does the property have a swimming pool?
Yes, the property features an outdoor pool, which is accessible and has a pool access ramp.
What are the policies for guests staying with children?
Children 9 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 121.50614157333374USD
- 2026-09-20: 118.789206111145USD
- 2026-09-21: 118.789206111145USD
- 2026-09-22: 118.789206111145USD
- 2026-09-23: 118.91805935745238USD
- 2026-09-24: 185.43172326202392USD
- 2026-09-25: 130.01070104751585USD
- 2026-09-26: 121.58052141571044USD
- 2026-09-27: 119.39308145217895USD
- 2026-09-28: 121.58052141571044USD
- 2026-09-29: 121.58052141571044USD
- 2026-09-30: 123.9999988128662USD
- 2026-10-01: 123.4649070915222USD
- 2026-10-02: 122.83265653686523USD
- 2026-10-03: 122.83265653686523USD
- 2026-10-04: 123.4649070915222USD
- 2026-10-05: 118.789206111145USD
- 2026-10-06: 120.70080221557616USD
- 2026-10-07: 120.70080221557616USD
- 2026-10-08: 120.70080221557616USD
- 2026-10-09: 118.789206111145USD
- 2026-10-10: 118.789206111145USD
- 2026-10-11: 120.70080221557616USD
- 2026-10-12: 124.99999739074705USD
- 2026-10-13: 130.7339975036621USD
- 2026-10-14: 124.5024064918518USD
- 2026-10-15: 124.99999739074705USD
- 2026-10-16: 124.99999739074705USD
- 2026-10-17: 126.34920376739501USD
- 2026-10-18: 124.99999739074705USD
- 2026-10-19: 124.99999739074705USD
- 2026-10-20: 124.99999739074705USD
- 2026-10-21: 124.99999739074705USD
- 2026-10-22: 124.99999739074705USD
- 2026-10-23: 124.99999739074705USD
- 2026-10-24: 124.99999739074705USD
- 2026-10-25: 124.99999739074705USD
- 2026-10-26: 124.99999739074705USD
- 2026-10-27: 124.99999739074705USD
- 2026-10-28: 124.99999739074705USD
- 2026-10-29: 124.99999739074705USD
- 2026-10-30: 124.99999739074705USD
- 2026-10-31: 124.99999739074705USD
- 2026-11-01: 140.729359173584USD
- 2026-11-02: 140.729359173584USD
- 2026-11-03: 140.729359173584USD
- 2026-11-04: 140.729359173584USD
- 2026-11-05: 140.729359173584USD
- 2026-11-06: 140.729359173584USD
- 2026-11-07: 144.14364178390503USD
- 2026-11-08: 140.729359173584USD
- 2026-11-09: 167.16076557006835USD
- 2026-11-10: 167.16076557006835USD
- 2026-11-11: 160.00000016326902USD
- 2026-11-12: 140.729359173584USD
- 2026-11-13: 144.14364178390503USD
- 2026-11-14: 144.14364178390503USD
- 2026-11-15: 140.729359173584USD
- 2026-11-16: 140.9999921524048USD
- 2026-11-17: 140.729359173584USD
- 2026-11-18: 144.14364178390503USD
- 2026-11-19: 163.5889567352295USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: USD 160 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Business Center
Safe-Deposit Box
Garden
Karaoke
Kayaking
General
Picnic Area/Tables
Free Breakfast
Childcare/Babysitting (surcharge)
Barbecue Grill (s)
Pool Access Ramp (on site)
Smoke-Free Property
Water Dispenser
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Activities
Garden
Karaoke
Kayaking
Child Pool
Newspapers in Lobby (free)
Full-Service Spa
Hiking/Biking (nearby)
Mountain Bike (nearby)
Terrace
Services
Business Center
Safe-Deposit Box
Laundry service
Luggage Storage
24-Hour Front Desk
Computer Station
Concierge Services
Conference Center
Conference Space
Eco-Friendly Cleaning Products Used
Laundry Facilities
Organic Produce
Porter/Bellhop
Reception Hall
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parking
Scooter/Moped Rentals on site
Free Parking
Airport Transportation (surcharge)
Area Shuttle (surcharge)
Parking (Self) (free)
Internet
Free Wi-Fi
Internet (Wired) (free)