Diamond Stars Ben Tre Hotel

all good

Everything was great but be very careful with the shower as it’s very slippery and you could slip and fall. Also there was these very little ants in my room even though I was 15 floor up. The bed is comfortable. Would stay here again.

Good size pool, hotel and room clean. Staff friendly and helpful. Good breakfast.

My bed wasn't comfortable and it was making noise when I was turning. I liked the view and my stay was short so I didn't change room but I reported the bed. The staff at the front desk can hardly speak English so getting any help wasn't easy. The breakfast was the best part of the stay. Restaurant was on the fifth floor beside the pool with a nice view. Great seltion of food, loved it.

Complete garbage. I booked 3 rooms. A suite for myself and 2 rooms for my travel companions. The person at reception who checked us in, only gave us 2 rooms. And whem i showed her my booking, she still would not honor it. So i had to book another room. So ive paid for 4 rooms at this point. They refused to issue a refund. The door in my suite would not stay open. So the maintenance person just jammed a piece of cardboard from a beer case under the door. The room was loud. The minibar didnt have any of the items listed. They charged me for those items that were never there in the first place. One of my television remote controls were broken. The television with the menu for hotel amenities did not work. Room was dirty. There were hairs stuck in the peephole on the front door. Hairs in the bathtub. There was no soap in the shower. The bath slippers provided were dirty. I asked for another pair. They bought me anpther dirty pair. The food was less than mediocre. The pool had cockroaches in it.