阿爾塔卡哈蘇西飯店

There was no electricity on the morning of 12 February — the power went out around 2:00am and had still not been restored when I checked out at 12:00pm to catch a long flight back to Australia via Dubai. As a result, I was unable to shower before departure or obtain a printed invoice (which I still have not received via email). I was also disappointed that no apology or explanation was offered by staff for the inconvenience caused.

Nil

C

The room was booked for a patient in King Faisal Specialist hospital , just after booking within 30 mins i asked for a cancellaton as the DR advised the patient not to leave the hospital . since 7th March upto 13th March daily i was asking for an update . but the hotel is not at all responsive by fone or email , neither hotels.com nor i could reach them and they refused cancellation on such circumstances although i know the room was non-refundable - but as a exclusion the hotel could have charged 1 day or 2 day room rent but they didnt allow cancellation and charged me for 8 days and no one stayed in the room no coutersy,non responsive,non-cooperative,and never book in this hotel as they dont have time to respond to clients . in my case the hotel didnt respond - if one has any emergency to contact the hotel they wouldnt reply either