CheckIn Restrictions
Early check-in fee: MXN 350 (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Please be aware that 2 dogs reside at this property. Quiet hours are enforced at the property from 9:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools. Accommodations are equipped with inflatable beds.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Enjoy a meal at La Palapa or snacks in the lodge's coffee shop/cafe. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 70.39 per accommodation, per night