Moon Palace Nizuc - All Inclusive
425 US$
/ noche
Promedio para noviembre
Precios para Moon Palace Nizuc - All Inclusive
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425 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Moon Palace Nizuc - All Inclusive, los precios por noche son de 352 US$ de media en el mes más barato (septiembre) y de 510 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 462 US$ |
| febrero | 508 US$ |
| marzo | 510 US$ |
| abril | 414 US$ |
| mayo | 419 US$ |
| junio | 411 US$ |
| julio | 429 US$ |
| agosto | 364 US$ |
| septiembre | 352 US$ |
| octubre | 370 US$ |
| noviembre | 425 US$ |
| diciembre | 483 US$ |
E
F
M
A
M
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nov · 425 US$
N
D
Más caro: marzo (aprox. 510 US$)
Más barato: septiembre (aprox. 352 US$)
Acerca de esta propiedad
Vive el lujo en este complejo todo incluido con playa privada, múltiples piscinas y servicios de bienestar de primer nivel.
Ubicación
With a stay at Moon Palace Nizuc - All inclusive in Cancun, you'll be 0.1 mi (0.1 km) from Moon Palace Golf Club and 9.2 mi (14.7 km) from Riviera Cancun Golf Resort.
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500, Mexico, Cancún, Benito Juárez, Estado de Quintana Roo, México
Opciones de habitación
7
Superior Deluxe Garden View Kids & Teens Free
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
y 1 Cama Individual
Capacidad: 4
484 ft²
Vista al jardínAire acondicionadoCaja de seguridadBaño privadoBañera de hidromasaje
6
Superior Deluxe Ocean View Kids & Teens Free
Detalles de la oferta
1 Cama Doble Grande
2 Camas Dobles
y 1 Cama Individual
Capacidad: 4
484 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privadoBañera de hidromasaje
9
Superior Family Suite Garden View Kids & Teens Free
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 6
968 ft²
Vista al jardínAire acondicionadoCaja de seguridadBaño privadoBañera de hidromasaje
6
Superior Deluxe Ocean Front Kids & Teens Free
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
y 1 Cama Individual
Capacidad: 4
484 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privadoBañera de hidromasaje
4
Superior Honeymoon Suite Ocean Front King Size Bed
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
484 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privadoBañera de hidromasaje
6
Superior Governor Suite Ocean View King Size Bed
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Individual
Capacidad: 4
968 ft²
Vista al marAire acondicionadoCaja de seguridadBaño privadoBañera de hidromasaje
Superior Three Bedroom Villa
Detalles de la oferta
1 Cama Doble
2 Camas Dobles Grandes
y 1 Cama Individual
2 Camas Dobles Grandes
4144 ft²
Vista a la piscinaVista al marAire acondicionadoCaja de seguridadBaño privadoBañera de hidromasaje
Reseñas de los huéspedes sobre Moon Palace Nizuc - All Inclusive
8.4
Muy bueno
Basado en 121 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Moon Palace Nizuc - Todo Incluido, los huéspedes elogian con frecuencia al personal amable y trabajador, las numerosas piscinas y las actividades familiares, mientras que los inconvenientes recurrentes incluyen ventas agresivas de multipropiedad, comida de buffet promedio con restaurantes difíciles de reservar y una playa con algas y color marrón.
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Opiniones de los huéspedes
En Moon Palace Nizuc - Todo Incluido, los huéspedes elogian con frecuencia al personal amable y trabajador, las numerosas piscinas y las actividades familiares, mientras que los inconvenientes recurrentes incluyen ventas agresivas de multipropiedad, comida de buffet promedio con restaurantes difíciles de reservar y una playa con algas y color marrón.
Las familias aprecien el club infantil, el entretenimiento nocturno y la posibilidad de utilizar las instalaciones de Sunrise. Los comentarios sobre la comida son variados: los restaurantes especializados suelen ser excelentes, pero los buffets y el servicio a la habitación pueden ser promedio y las reservas para cenar pueden implicar largas esperas. Nizuc se siente más tranquilo dentro de un complejo extenso con servicio de transporte, aunque el transporte público es limitado y los taxis pueden aumentar el costo. Ideal para viajeros que prioricen los servicios en el lugar por encima de un fácil acceso a la ciudad.
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Instalaciones
Amplias instalaciones en el lugar: grandes áreas de piscina, club infantil/actividades, espectáculos nocturnos, cafeterías y transporte interno/coches de golf; los huéspedes también pueden utilizar las instalaciones de Sunrise, mientras que el acceso a The Grand suele requerir una entrada de día de pago. Ocasionalmente hay problemas como toboganes cerrados, piscinas frías o aglomeraciones en horas punta.
Reseñas de huéspedes relacionadas
4
mustansir
21 dic 2024
·
Se alojó 5 noches
Experience was pretty good food can be better at the buffet side, The only really bad experience was for our kids we mainly chose this for the slide in the pool for 5 straight days it was closed until the day we departure they opened it up I wish they informed us the slide was closed for maintenance
Experience was pretty good food can be better at the buffet side, The only really bad experience was for our kids we mainly chose this for the slide in the pool for 5 straight days it was closed until the day we departure they opened it up I wish they informed us the slide was closed for maintenance
8
AMY
10 nov 2024
·
Se alojó 6 noches
Great resort, pool area is a lot of fun and the kids loved the FlowRider at Sunrise. Nizuc is lovely, quiet pool. food was great. staff was great.
Great resort, pool area is a lot of fun and the kids loved the FlowRider at Sunrise. Nizuc is lovely, quiet pool. food was great. staff was great.
8
KARI-LYNN
18 feb 2024
·
Se alojó 8 noches
We had a wonderful family vacation at the moon palace nizuc. It was spotless, the staff were wonderful. You are allowed to go between Nizuc and the other property Sunrise. That made the trip, as the kids loved the play area and the warmer pools. Sadly as beautiful as the pools are at Nizuc, they are extremely cold. Our kids love to swim and they couldn’t handle the temperature of the pools at Nizuc. The pools at Sunrise were nice and warm. The food at both the resorts was awesome. There’s so much to do. The only horrible experience we had on the trip was dealing with the sales men selling their membership. The man at the end of the presentation in the suit was so brutal and pushy, he upset us a lot. We weren’t the only ones, we spoke to many couples on our trip that had similar bad experiences. It was absolutely unacceptable behavior in our opinion and it needs to stop. We were on vacation and the manner in which we were talked to was awful. We shook it off after a few hours and enjoyed the rest of our trip. We did receive two day passes for their other resort the Grand in exchange for the presentation we listened to with the awful sales men. The Grand was great, but very large. 2 days was enough, but we were happy to see it and plan to take our kids there again when they are a bit older and can enjoy the amazing water park there. All and all the resort, the food and the wonderful staff made our trip a success. There’s so much great stuff for kids and families to do.
We had a wonderful family vacation at the moon palace nizuc. It was spotless, the staff were wonderful. You are allowed to go between Nizuc and the other property Sunrise. That made the trip, as the kids loved the play area and the warmer pools. Sadly as beautiful as the pools are at Nizuc, they are extremely cold. Our kids love to swim and they couldn’t handle the temperature of the pools at Nizuc. The pools at Sunrise were nice and warm. The food at both the resorts was awesome. There’s so much to do. The only horrible experience we had on the trip was dealing with the sales men selling their membership. The man at the end of the presentation in the suit was so brutal and pushy, he upset us a lot. We weren’t the only ones, we spoke to many couples on our trip that had similar bad experiences. It was absolutely unacceptable behavior in our opinion and it needs to stop. We were on vacation and the manner in which we were talked to was awful. We shook it off after a few hours and enjoyed the rest of our trip. We did receive two day passes for their other resort the Grand in exchange for the presentation we listened to with the awful sales men. The Grand was great, but very large. 2 days was enough, but we were happy to see it and plan to take our kids there again when they are a bit older and can enjoy the amazing water park there. All and all the resort, the food and the wonderful staff made our trip a success. There’s so much great stuff for kids and families to do.
8
Timothy
30 abr 2023
·
Se alojó 7 noches
Resort was very clean, quiet, and easy to navigate. Marketed as 3 connected resorts. Nizuc resort was dated with not many options for dining. the Sunrise had more options, but also somewhat dated. The Grand was very nice, however an up charge to use the facilities and restaurants
Resort was very clean, quiet, and easy to navigate. Marketed as 3 connected resorts. Nizuc resort was dated with not many options for dining. the Sunrise had more options, but also somewhat dated. The Grand was very nice, however an up charge to use the facilities and restaurants
8
June
10 ene 2025
·
Se alojó 7 noches
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
10
Haifeng
20 mar 2025
·
Great stay. Wide variety of food options, activities and entertainment. Had a great time. Beach was ideal good for water sports but not swimming.
Great stay. Wide variety of food options, activities and entertainment. Had a great time. Beach was ideal good for water sports but not swimming.
10
Eduardo JR
29 abr 2025
·
Se alojó 4 noches
Great resort So much fun with lots to do, plenty of shows and games for the family
Great resort So much fun with lots to do, plenty of shows and games for the family
10
Jessica
3 abr 2025
·
Se alojó 4 noches
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
8
Sindija
6 may 2025
·
Se alojó 8 noches
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
10
Guillermo
5 ene 2024
·
Se alojó 5 noches
Unico la atencion del personal, lo que no memgusto es que las albercas no tenian la calefaccion encendida muy fria el agua , solo 1 alberca tenia prendida la calefacción
Unico la atencion del personal, lo que no memgusto es que las albercas no tenian la calefaccion encendida muy fria el agua , solo 1 alberca tenia prendida la calefacción
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Los terrenos y las zonas comunes se describen con frecuencia como muy limpios, y la mayoría de las habitaciones están bien cuidadas. Algunos huéspedes informaron de problemas como inundaciones, plagas, olores a aguas residuales, moho en las piscinas, y retrasos o falta de limpieza.
Reseñas de huéspedes relacionadas
6
Nereyda
21 jun 2024
·
Se alojó 4 noches
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
8
Emil
12 nov 2024
·
Se alojó 7 noches
Pros: Friendly and attentive staff in the restaurants. Food was good. Kids enjoyed the pool and kids playroom. Improvements: The water in our shower had a bit of a smell to it. Pool side service was generally slow. Mildew seen around the edges of the pool.
Pros: Friendly and attentive staff in the restaurants. Food was good. Kids enjoyed the pool and kids playroom. Improvements: The water in our shower had a bit of a smell to it. Pool side service was generally slow. Mildew seen around the edges of the pool.
8
Nancy M
7 jun 2025
·
Se alojó 6 noches
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
2
Pavitri
9 ene 2025
·
Se alojó 6 noches
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
8
June
10 ene 2025
·
Se alojó 7 noches
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
The property is immaculate. Staff were very friendly and helpful. Transportation on the property was by easy access shuttle including shuttles to the sister property. There were some very minor inconsistencies in service levels however we were there over a very busy holiday season. Clean, clean, clean. We would recommend to other travellers.
2
Hassan
2 ene 2024
·
I came here for my honeymoon with my newlywed wife. On the only full day I was there, the entire room flooded due to a faulty drain next to the jacuzzi. My wife almost got hurt, some of our clothes were wet, and it was a terrible disaster. When I sent an email to the resort, they did nothing meaningful to resolve the issue. It’s clear that this place does not care for your safety or service. Choose another resort.
I came here for my honeymoon with my newlywed wife. On the only full day I was there, the entire room flooded due to a faulty drain next to the jacuzzi. My wife almost got hurt, some of our clothes were wet, and it was a terrible disaster. When I sent an email to the resort, they did nothing meaningful to resolve the issue. It’s clear that this place does not care for your safety or service. Choose another resort.
10
Grant
8 ene 2024
·
Se alojó 6 noches
Great food options. beautiful large pools. great people in all areas. excellent wi-fi if you need that. very large resort but great transportation options internally.
Great food options. beautiful large pools. great people in all areas. excellent wi-fi if you need that. very large resort but great transportation options internally.
6
Heather
17 sept 2023
·
Se alojó 8 noches
First night we had a cockroach in our room ants all over our patio, they fumigated it but didn’t help with ants so we couldn’t even enjoy the patio, it takes about 10 mins to get out of the resort and only way out is by taxi they don’t shuttle you out. The time share lady was very aggressive our first day I told her no thank you and she gave me a lot of attitude. The room choices for family need to be bigger you can’t fit two adults on a full sized bed they should at least be queens. The only positive would be the waiters and waitresses in the restaurants were wonderful except one restaurant we felt we were being rushed out. Won’t be staying here again.
First night we had a cockroach in our room ants all over our patio, they fumigated it but didn’t help with ants so we couldn’t even enjoy the patio, it takes about 10 mins to get out of the resort and only way out is by taxi they don’t shuttle you out. The time share lady was very aggressive our first day I told her no thank you and she gave me a lot of attitude. The room choices for family need to be bigger you can’t fit two adults on a full sized bed they should at least be queens. The only positive would be the waiters and waitresses in the restaurants were wonderful except one restaurant we felt we were being rushed out. Won’t be staying here again.
10
Eva
13 abr 2025
·
Se alojó 7 noches
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
8
Sindija
6 may 2025
·
Se alojó 8 noches
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente cómodas, con buenas vistas y algunas suites con jacuzzi en la habitación. Varios huéspedes notaron una decoración anticuada, problemas de mantenimiento (aire acondicionado, agua caliente, cerraduras), camas dobles más pequeñas y falta de ascensores en algunos edificios.
Reseñas de huéspedes relacionadas
10
Anita
19 may 2025
·
Se alojó 5 noches
Amazing suite and service
Amazing suite and service
4
Divyesh
13 ene 2024
·
Se alojó 4 noches
Like the food. Not liking is that this property is not for families with old people that have hard time walking. No elevators.
Like the food. Not liking is that this property is not for families with old people that have hard time walking. No elevators.
8
Nancy M
7 jun 2025
·
Se alojó 6 noches
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
10
Omar
8 dic 2023
·
Se alojó 4 noches
Very nice and huge all inclusive property. Well organized and lots of staff to help. I’d come back again. Honeymoon suite premium paid wasn’t worth it compared to regular ocean front deluxe reservation. We were offered a bottle of cheap sparking wine in the room and a special dinner, but was hoping for more given the ~700$ difference
Very nice and huge all inclusive property. Well organized and lots of staff to help. I’d come back again. Honeymoon suite premium paid wasn’t worth it compared to regular ocean front deluxe reservation. We were offered a bottle of cheap sparking wine in the room and a special dinner, but was hoping for more given the ~700$ difference
8
Stacy
5 jun 2025
·
Se alojó 4 noches
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
8
Lisa
14 jun 2025
·
Se alojó 4 noches
We had an amazing experience, we did have an issue with getting hot water in the shower, they sent someone to fix it, but it happened again the day we left.
We had an amazing experience, we did have an issue with getting hot water in the shower, they sent someone to fix it, but it happened again the day we left.
8
Erick
23 may 2025
·
Se alojó 2 noches
El personal de los restaurantes muy amables, las habitaciones están un poco viejas.
El personal de los restaurantes muy amables, las habitaciones están un poco viejas.
6
Angel
22 dic 2023
·
Se alojó 2 noches
The hotel is a little bit old and we had issues with the ac in the room the first night but then they fixed it. Sofas in the lobby very bad and dirty
The hotel is a little bit old and we had issues with the ac in the room the first night but then they fixed it. Sofas in the lobby very bad and dirty
10
Pearl
21 ene 2024
·
Not Family, Children and Disable friendly. Three resort at location (Nuzic, Sunrise, Grand). Staff nonstop trying to sell Timeshare and would not leave me alone even after several “not interested” responses. All Staff wonderful except Check-In Staff rude and unhelpful, have to reprogram my room bracelet keys 5 times, got a card key and still no access, waited for maintenance for 2 days to fix door lock, terrible inconvenience and wasn’t offered to changed room. Room was clean however Jacuzzi in the middle of the room unsafe for kids. Balcony door lock broken, bed very small. Playroom nice, kids enjoy but wasn’t able to leave my kids unsupervised but cheap nanny service available @$18 USD hourly 4 hours minimum plus transportation. My disable father had several difficulties getting around. The transport from room to main lobby runs limited hours. I requested transport to assist for 4am checkout for flight but was told transport closed. They should include a tour of all the amenities at the property within the first 24 hours of check-in. That would have been extremely helpful. Resort should have designated smoking area. People should not be allow to smoke by the kids pool area. Great food options and entertainment, room service great. READ THE FINE PRINTS. ALOT OF THE AMENITIES OFFER WHEN BOOKING WAS DIFFERENT OR LIMITED DURING STAY.
Not Family, Children and Disable friendly. Three resort at location (Nuzic, Sunrise, Grand). Staff nonstop trying to sell Timeshare and would not leave me alone even after several “not interested” responses. All Staff wonderful except Check-In Staff rude and unhelpful, have to reprogram my room bracelet keys 5 times, got a card key and still no access, waited for maintenance for 2 days to fix door lock, terrible inconvenience and wasn’t offered to changed room. Room was clean however Jacuzzi in the middle of the room unsafe for kids. Balcony door lock broken, bed very small. Playroom nice, kids enjoy but wasn’t able to leave my kids unsupervised but cheap nanny service available @$18 USD hourly 4 hours minimum plus transportation. My disable father had several difficulties getting around. The transport from room to main lobby runs limited hours. I requested transport to assist for 4am checkout for flight but was told transport closed. They should include a tour of all the amenities at the property within the first 24 hours of check-in. That would have been extremely helpful. Resort should have designated smoking area. People should not be allow to smoke by the kids pool area. Great food options and entertainment, room service great. READ THE FINE PRINTS. ALOT OF THE AMENITIES OFFER WHEN BOOKING WAS DIFFERENT OR LIMITED DURING STAY.
10
Annie
12 may 2025
·
Se alojó 5 noches
We were upgraded to an ambassador room which was very large , clean with a wonderful view. The service from transportation, check in, and through out our stay was excellent
We were upgraded to an ambassador room which was very large , clean with a wonderful view. The service from transportation, check in, and through out our stay was excellent
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Servicio
El personal de los restaurantes, las piscinas y el servicio de limpieza es ampliamente elogiado por su amabilidad y atención. Muchas reseñas también mencionan tácticas agresivas de venta de multipropiedad/venta adicional (incluidas llamadas repetidas), ocasionales retrasos en el check-in o relaciones públicas poco serviciales, y dificultad para reservar cenas.
Reseñas de huéspedes relacionadas
6
Nereyda
21 jun 2024
·
Se alojó 4 noches
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
They call you super early the day after you check-in if you dont agree to there time share meeting, they try to insit and call your room all day.also i got charged double for a upgrade with roachs in the bathroom and nothing was done i dint even get the 250 credit shown on expedia.
8
Daniel
27 feb 2025
·
Se alojó 4 noches
I liked the property. Lots to do, good food. One major negative was their aggressive unethical sales team. They called our room 5x in one day, making it impossible to sleep in or take an afternoon nap. I told them I’m not interested in a sales pitch and I’m not interested in buying anything, they told me I was entitled to $350 free resort credits because of my Expedia VIP status and I had to come down to claim it within the next hours, reassured me that it had no strings attached. When I got there, Teresa (sales person) told me I had to go to a seminar to claim it. Sleezy tactics and outright lies. I heard numerous other guests complaining too. Ruins the carefree all inclusive experience. I would stay away from this resort if you don’t like pushy sales people. I’m unlikely to go back.
I liked the property. Lots to do, good food. One major negative was their aggressive unethical sales team. They called our room 5x in one day, making it impossible to sleep in or take an afternoon nap. I told them I’m not interested in a sales pitch and I’m not interested in buying anything, they told me I was entitled to $350 free resort credits because of my Expedia VIP status and I had to come down to claim it within the next hours, reassured me that it had no strings attached. When I got there, Teresa (sales person) told me I had to go to a seminar to claim it. Sleezy tactics and outright lies. I heard numerous other guests complaining too. Ruins the carefree all inclusive experience. I would stay away from this resort if you don’t like pushy sales people. I’m unlikely to go back.
8
Favian
29 jul 2025
·
Se alojó 3 noches
The overall stay at Moon Palace Nizuc was great. From the Bell staff, waiters, kitchen staff, playroom staff, room service staff, and reception. The one issue we ran into while staying there at Moon Palace Nizuc was when we did the tour of Moon Palace The Grand, for the two day free pass— the last of four salesmen who were trying to sell a timeshare was rude and insulting to my wife and I when we refused to buy anything from them. He got snarky and tried to get a reaction out of us; however, my wife and I didn’t react the way he was trying to have us react which prompted him to finally give in and tell us to leave. We had a great stay up until that point, luckily it was second to last night Monday there which we made up our minds NEVER to return to Moon Palace Nizuc. The only thing going for them is the humble work staff that are trying to make an honest living and not stiff tourists. Our next vacation will be at another hotel and not at Moon Palace resorts. The individual was reported to the reception staff once we were leaving because they asked what our opinions of our stay at the resort. Frankly, there are bad everywhere you go, however; this was a little on the extreme side and even the reception staff felt bad for us once they asked us to describe this individual so they could report it to their bosses. Regardless, this type of behavior is not condoned by anyone outside of the timeshare folks and it definitely left a mark with us.
The overall stay at Moon Palace Nizuc was great. From the Bell staff, waiters, kitchen staff, playroom staff, room service staff, and reception. The one issue we ran into while staying there at Moon Palace Nizuc was when we did the tour of Moon Palace The Grand, for the two day free pass— the last of four salesmen who were trying to sell a timeshare was rude and insulting to my wife and I when we refused to buy anything from them. He got snarky and tried to get a reaction out of us; however, my wife and I didn’t react the way he was trying to have us react which prompted him to finally give in and tell us to leave. We had a great stay up until that point, luckily it was second to last night Monday there which we made up our minds NEVER to return to Moon Palace Nizuc. The only thing going for them is the humble work staff that are trying to make an honest living and not stiff tourists. Our next vacation will be at another hotel and not at Moon Palace resorts. The individual was reported to the reception staff once we were leaving because they asked what our opinions of our stay at the resort. Frankly, there are bad everywhere you go, however; this was a little on the extreme side and even the reception staff felt bad for us once they asked us to describe this individual so they could report it to their bosses. Regardless, this type of behavior is not condoned by anyone outside of the timeshare folks and it definitely left a mark with us.
6
Suravi
18 nov 2023
·
Se alojó 5 noches
Well maintained property. But, the servers are not that friendly or efficient, especially at the Buffet. When you go for breakfast, no one asks for water or coffee. You are seated and on your own. Also, the staff push very hard to sell the Time share. They don’t respect the fact that you are there for a vacation or your NO and continue to make multiple phone calls to your room, through out the day and bother you.
Well maintained property. But, the servers are not that friendly or efficient, especially at the Buffet. When you go for breakfast, no one asks for water or coffee. You are seated and on your own. Also, the staff push very hard to sell the Time share. They don’t respect the fact that you are there for a vacation or your NO and continue to make multiple phone calls to your room, through out the day and bother you.
10
Eva
13 abr 2025
·
Se alojó 7 noches
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
10
Stephan
9 feb 2025
·
Se alojó 1 noche
Outstanding Experience at Moon Palace Nizuk – A 6-Star Stay! From the moment we arrived at Moon Palace Nizuk, our experience was nothing short of exceptional. The resort itself is stunning, with immaculate grounds, luxurious accommodations, and top-tier amenities. Every detail was thoughtfully curated to provide a seamless and relaxing stay. The service throughout our visit was impeccable, with staff going above and beyond to ensure we had everything we needed. From the incredible dining options to the pristine pools and breathtaking beachfront, every aspect of Moon Palace Nizuk exceeded our expectations. A special highlight of our stay was the Expedia Hotel.com Concierge, Hugo Guerrero, who truly went the extra mile to make our experience flawless. His dedication, attention to detail, and proactive assistance made everything beyond perfect. Whether it was helping with reservations, special requests, or ensuring our late check-out went smoothly, Hugo delivered a level of service that deserves more than five stars—he deserves six! We highly recommend Moon Palace Nizuk for anyone looking for a luxurious and stress-free getaway. And if you’re lucky enough to have Hugo Guerrero as your concierge, you can rest assured that your stay will be absolutely unforgettable! ⭐️⭐️⭐️⭐️⭐️⭐️
Outstanding Experience at Moon Palace Nizuk – A 6-Star Stay! From the moment we arrived at Moon Palace Nizuk, our experience was nothing short of exceptional. The resort itself is stunning, with immaculate grounds, luxurious accommodations, and top-tier amenities. Every detail was thoughtfully curated to provide a seamless and relaxing stay. The service throughout our visit was impeccable, with staff going above and beyond to ensure we had everything we needed. From the incredible dining options to the pristine pools and breathtaking beachfront, every aspect of Moon Palace Nizuk exceeded our expectations. A special highlight of our stay was the Expedia Hotel.com Concierge, Hugo Guerrero, who truly went the extra mile to make our experience flawless. His dedication, attention to detail, and proactive assistance made everything beyond perfect. Whether it was helping with reservations, special requests, or ensuring our late check-out went smoothly, Hugo delivered a level of service that deserves more than five stars—he deserves six! We highly recommend Moon Palace Nizuk for anyone looking for a luxurious and stress-free getaway. And if you’re lucky enough to have Hugo Guerrero as your concierge, you can rest assured that your stay will be absolutely unforgettable! ⭐️⭐️⭐️⭐️⭐️⭐️
6
Michael Todd
28 mar 2025
·
Se alojó 5 noches
The rooms were nice and the Nizuc was quite. The cleck in line was terrible and the check in staff told us that we only requested the Nizuc and then put us in the Sunrise.
The rooms were nice and the Nizuc was quite. The cleck in line was terrible and the check in staff told us that we only requested the Nizuc and then put us in the Sunrise.
10
Adam
22 oct 2024
·
Se alojó 7 noches
We had a great vacation at Moon Palace Nizuc. The poolside server Magdiel was exceptional.
We had a great vacation at Moon Palace Nizuc. The poolside server Magdiel was exceptional.
8
Maria Guadalupe
24 jul 2024
·
Se alojó 5 noches
Lo que no nos gustó fué que no nos hicieron la limpieza de la habitación hasta las 5 pm. Y que te insisten mucho para que compres un tiempo compartido, nos hicieron perder 4 hrs . Fuera de eso , es un gran hotel , lastima de la playa que no tiene los colores de Cancún .
Lo que no nos gustó fué que no nos hicieron la limpieza de la habitación hasta las 5 pm. Y que te insisten mucho para que compres un tiempo compartido, nos hicieron perder 4 hrs . Fuera de eso , es un gran hotel , lastima de la playa que no tiene los colores de Cancún .
10
Bernhard
11 abr 2024
·
Se alojó 4 noches
Pool area service was very slow.
Pool area service was very slow.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado dentro de un complejo grande y tranquilo con fácil transporte interno; Nizuc es más tranquilo que Sunrise. El transporte público es limitado, los taxis pueden ser costosos y la playa en el lugar a menudo no tiene el agua turquesa clásica debido a las algas.
Reseñas de huéspedes relacionadas
10
Saurav
26 nov 2023
·
Se alojó 4 noches
Huge resort with ample amenities and food options. Variety of restaurants and swimming pools for the kids to enjoy. Beach is accessible from the pool area, but the beach water is not the best. Waves were very mild and the water color was not turquoise.
Huge resort with ample amenities and food options. Variety of restaurants and swimming pools for the kids to enjoy. Beach is accessible from the pool area, but the beach water is not the best. Waves were very mild and the water color was not turquoise.
10
NIJAT
13 oct 2024
·
Se alojó 5 noches
Public transport is not convenient
Public transport is not convenient
10
Kelvin
20 jun 2024
·
Se alojó 5 noches
It's Wonderful, the food ,the rooms , the people it's been so good that we have gone twice , close to the airport it's safe. in my humble opinion worther
It's Wonderful, the food ,the rooms , the people it's been so good that we have gone twice , close to the airport it's safe. in my humble opinion worther
10
Julio
1 jun 2024
·
Se alojó 3 noches
Perfeita, todo perfeito. Pena que a praia não é azulzinha por conta das algas.
Perfeita, todo perfeito. Pena que a praia não é azulzinha por conta das algas.
6
Cinthya
11 ago 2024
·
Se alojó 4 noches
If you looking to be on a nice beach area DONT GO HERE !!!! The beach is super super dirty the food it’s okay . Service could’ve be better .
If you looking to be on a nice beach area DONT GO HERE !!!! The beach is super super dirty the food it’s okay . Service could’ve be better .
10
Krystle
2 jun 2024
·
Se alojó 6 noches
Quiet property. Stayed here for a wedding at Sunrise. Sunrise has most of the amenities
Quiet property. Stayed here for a wedding at Sunrise. Sunrise has most of the amenities
10
Jessica
3 abr 2025
·
Se alojó 4 noches
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
10
Sora
14 jun 2024
·
Se alojó 3 noches
All are awesome except the brown-colored muddy beach.
All are awesome except the brown-colored muddy beach.
8
Cesar
17 jun 2024
·
Se alojó 5 noches
Great for entertaining drinking and lounging. Pool area is amazing. What i didn't like was the beach , if u love the beach and like going in it this is not for you
Great for entertaining drinking and lounging. Pool area is amazing. What i didn't like was the beach , if u love the beach and like going in it this is not for you
8
Scott
3 ene 2025
·
Se alojó 7 noches
Overall good stay. Not a great beach but the pools were nice
Overall good stay. Not a great beach but the pools were nice
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Hay muchas opciones para comer, con varios restaurantes especializados elogiados (carnes, mexicano, brasileño, MOMO/Trattoria), y muchos huéspedes disfrutaron de la comida y las bebidas. Los problemas comunes incluyen buffets promedio, opciones vegetarianas limitadas, comida insípida a la habitación, y largas esperas o dificultad para conseguir reservas para cenar.
Reseñas de huéspedes relacionadas
10
Andre
9 jun 2025
·
Se alojó 3 noches
OMG!! Best resort I ever stayed, costumer service , food , activities 100%. The staff was extremely friendly. No complaints . Tip , dont miss the breakfast at Riviera Maya , unique experience of Mayan cuisine, ask for Emilio , best service I ever had..
OMG!! Best resort I ever stayed, costumer service , food , activities 100%. The staff was extremely friendly. No complaints . Tip , dont miss the breakfast at Riviera Maya , unique experience of Mayan cuisine, ask for Emilio , best service I ever had..
8
Nancy M
7 jun 2025
·
Se alojó 6 noches
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
Staff here is very helpful and friendly. The resort is pretty clean for the most part, although I feel that housekeeping can do a better job cleaning. The food options were great, and the buffet was our go to place for breakfast and lunch. The one thing I can complain about this resort has to be the smell of the sea. We booked an oceanfront room which had a beautiful view, but the smell of rotten eggs was pretty bad.
2
Pavitri
9 ene 2025
·
Se alojó 6 noches
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
We do not recommend this property as it is not worth the money. With just a day of rain, our room was fully flooded. This was not limited to our room and an indication of larger problem as there were other rooms with leakage. Long lines to get food or coffee. Substandard quality of food and restaurants. My daughter fell sick and kids from other families we traveled with all fell sick. Finally. Very few vegetarian options.
6
Michael John
21 feb 2024
·
Se alojó 10 noches
Both steak houses, italian & mexican good. Buffets, other restaurants not good. Cocktails, entertain.ent, and housekeeping poor.
Both steak houses, italian & mexican good. Buffets, other restaurants not good. Cocktails, entertain.ent, and housekeeping poor.
8
Evaldo
28 ago 2024
·
Se alojó 6 noches
Almost everything, the dining options at the main buffet is not always that good.
Almost everything, the dining options at the main buffet is not always that good.
8
Stacy
5 jun 2025
·
Se alojó 4 noches
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
We enjoyed the All Inclusive, but the resort didn’t have a lots of restaurant options that were open and most of the food was only so-so, especially the Indian food, it had a great ocean view but the food was subpar! The Steak House and Mexican restaurants were decent. But we spent most of our time at the coffee and sweets shop and snacks bar. The staff were very nice, friendly, and helpful when we had problems with our room phone and sink. Our 2 beds were Full sized and not Queen sized, so sleeping for 4 of us was very difficult, wished the beds were bigger!! Overall we had a great time on our vacation.
6
MHD YASSER
16 jun 2025
·
Se alojó 2 noches
The hotel is very kids friendly with so much to do, the food was really bad
The hotel is very kids friendly with so much to do, the food was really bad
4
Joan
20 ago 2024
·
Se alojó 6 noches
**Disappointing Stay - Not Worth the Price** I recently stayed at this hotel, and my experience was far from satisfactory. First and foremost, the breakfast buffet was incredibly disappointing. There was hardly any variety, and the food quality was subpar at best. For the price I paid, I expected much more in terms of options and freshness. The room itself was also a letdown. It was much smaller than advertised, making it difficult to move around comfortably. I could barely find space to store my luggage, and the cramped quarters really took away from the overall experience. To top it off, the recreational facilities were inadequate for the number of guests at the hotel. The amenities were overcrowded, making it impossible to enjoy any of them fully. Whether it was the pool or the gym, there simply wasn’t enough space or equipment to accommodate everyone. Overall, I left feeling underwhelmed and dissatisfied. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay.
**Disappointing Stay - Not Worth the Price** I recently stayed at this hotel, and my experience was far from satisfactory. First and foremost, the breakfast buffet was incredibly disappointing. There was hardly any variety, and the food quality was subpar at best. For the price I paid, I expected much more in terms of options and freshness. The room itself was also a letdown. It was much smaller than advertised, making it difficult to move around comfortably. I could barely find space to store my luggage, and the cramped quarters really took away from the overall experience. To top it off, the recreational facilities were inadequate for the number of guests at the hotel. The amenities were overcrowded, making it impossible to enjoy any of them fully. Whether it was the pool or the gym, there simply wasn’t enough space or equipment to accommodate everyone. Overall, I left feeling underwhelmed and dissatisfied. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay.
10
Joanna
16 ago 2023
·
Se alojó 7 noches
Moon Palace is beautiful! It was exceptionally clean, great staff and service. Room service was surprisingly good also. The breakfast buffet at Nizuc was really good but lunch and dinner were just OK. We enjoyed eating at Momos. The food was excellent at the Specialty Restaurants. The 2 hrs presentation was emotionally draining, not sure it was worth the free passes to Grand. While the Grand is beautiful, the buffet was average and too long of a wait since everyone has the free pass. Would definitely return to Moon palace.
Moon Palace is beautiful! It was exceptionally clean, great staff and service. Room service was surprisingly good also. The breakfast buffet at Nizuc was really good but lunch and dinner were just OK. We enjoyed eating at Momos. The food was excellent at the Specialty Restaurants. The 2 hrs presentation was emotionally draining, not sure it was worth the free passes to Grand. While the Grand is beautiful, the buffet was average and too long of a wait since everyone has the free pass. Would definitely return to Moon palace.
10
Jonathan
22 mar 2024
·
Se alojó 5 noches
Very Beautiful property with great food. I didn’t like that you couldn’t get reservations at any restaurants
Very Beautiful property with great food. I didn’t like that you couldn’t get reservations at any restaurants
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
mario
14 feb 2023
·
Se alojó 1 noche
Todo muy bonito y las instalaciones súper cuidadas
Todo muy bonito y las instalaciones súper cuidadas
10
Avneet
10 mar 2023
·
Se alojó 6 noches
Our second time at the resort and once again the service, food, experience was impeccable.
Our second time at the resort and once again the service, food, experience was impeccable.
10
Christopher
9 mar 2023
·
Se alojó 4 noches
Very nice.
Very nice.
2
NASIR AHMAD
24 feb 2023
·
Se alojó 7 noches
great resort, excellent service.
great resort, excellent service.
10
Sean
6 feb 2023
·
Se alojó 7 noches
We had a family trip at this resort last week and thoroughly enjoyed it. Moon Palace was recommended to us by friends who had their wedding at the resort as I was asking for a place to bring an extended family from ages 8 to 70 and it did not disappoint. Personally I would recommend staying on the Nizuc side (we did not experience the Grand) as it is much quieter and every room has a ocean view, if you stay on the Sunrise side you would likely be facing another building without a significant upgrade. My fiancé and I upgraded to an "ocean view" and although on the 3rd floor the rest of our party had the same view just from the ground floor. The only odd thing was both my parents and sister had double bed rooms which were requested to be King Room\'s and I\'m sure the hotel would have moved them but they aren\'t the type to complain. We were as far away from everything as possible which I guess for some might be the downside of Nizuc but kept it quite and we are not opposed to walking or taking a shuttle which run often. Just be prepared with a daybag if you\'re going to the Sunrise pool which is much larger and a bit more fun I have zero complaints about the resort or its staff and it was great for what we wanted, a family trip. I\'m not sure if I would stay there again as we do not have children so would likely do an adults only or a boutique hotel which is more our style but if you are looking for a group trip with all ages this place ticked all the boxes.
We had a family trip at this resort last week and thoroughly enjoyed it. Moon Palace was recommended to us by friends who had their wedding at the resort as I was asking for a place to bring an extended family from ages 8 to 70 and it did not disappoint. Personally I would recommend staying on the Nizuc side (we did not experience the Grand) as it is much quieter and every room has a ocean view, if you stay on the Sunrise side you would likely be facing another building without a significant upgrade. My fiancé and I upgraded to an "ocean view" and although on the 3rd floor the rest of our party had the same view just from the ground floor. The only odd thing was both my parents and sister had double bed rooms which were requested to be King Room\'s and I\'m sure the hotel would have moved them but they aren\'t the type to complain. We were as far away from everything as possible which I guess for some might be the downside of Nizuc but kept it quite and we are not opposed to walking or taking a shuttle which run often. Just be prepared with a daybag if you\'re going to the Sunrise pool which is much larger and a bit more fun I have zero complaints about the resort or its staff and it was great for what we wanted, a family trip. I\'m not sure if I would stay there again as we do not have children so would likely do an adults only or a boutique hotel which is more our style but if you are looking for a group trip with all ages this place ticked all the boxes.
Política del establecimiento
Entrada
Salida
Entrada a partir de la(s) 15:00
Antes de la(s) 12:00
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Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-11: 446.52516110458373USD
- 2026-11-12: 399.64989523547365USD
- 2026-11-13: 399.61657151452636USD
- 2026-11-14: 374.9794708865051USD
- 2026-11-15: 399.61657151452636USD
- 2026-11-16: 399.61657151452636USD
- 2026-11-17: 399.61657151452636USD
- 2026-11-18: 399.61657151452636USD
- 2026-11-19: 404.05539951452636USD
- 2026-11-20: 391.84862251452637USD
- 2026-11-21: 509.47756451452636USD
- 2026-11-22: 507.1099886454773USD
- 2026-11-23: 505.03873651452636USD
- 2026-11-24: 509.47756451452636USD
- 2026-11-25: 509.47756451452636USD
- 2026-11-26: 515.0260995145263USD
- 2026-11-27: 505.03873651452636USD
- 2026-11-28: 495.05137351452635USD
- 2026-11-29: 384.0806735145264USD
- 2026-11-30: 388.5195015145264USD
- 2026-12-01: 424.91997723364256USD
- 2026-12-02: 428.895321041687USD
- 2026-12-03: 466.19899151452637USD
- 2026-12-04: 470.63781951452637USD
- 2026-12-05: 519.4649275145264USD
- 2026-12-06: 472.85723351452634USD
- 2026-12-07: 404.05539951452636USD
- 2026-12-08: 402.94569251452634USD
- 2026-12-09: 396.28745051452637USD
- 2026-12-10: 451.7274883817749USD
- 2026-12-11: 460.65045651452635USD
- 2026-12-12: 397.9242751126404USD
- 2026-12-13: 389.9735874965515USD
- 2026-12-14: 384.0806735145264USD
- 2026-12-15: 472.85723351452634USD
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: 527.2328765145263USD
- 2026-12-20: 527.2328765145263USD
- 2026-12-21: 537.2202395145264USD
- 2026-12-22: 538.4202659898987USD
- 2026-12-23: 529.505154669403USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 827.9634735145264USD
- 2027-01-02: 563.0310869355469USD
- 2027-01-03: 480.45609172317506USD
- 2027-01-04: 431.7980745145264USD
- 2027-01-05: 431.7980745145264USD
- 2027-01-06: 509.83911334057615USD
- 2027-01-07: NO DATA
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: NO DATA
- 2027-01-11: 461.1052033894043USD
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Ciclismo
Billares
Minigolf
Zona de juegos
Canoas
Piscina infantil
Piscina al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Water Park
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Mesas y zona de picnic
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito