Altitude at Krystal Grand Cancun - All Inclusive
299 US$
/nat
Gennemsnit for september
Priser på Altitude at Krystal Grand Cancun - All Inclusive
Vælg datoer for at se priser og tilgængelighed
299 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Altitude at Krystal Grand Cancun - All Inclusive ligger prisen pr. nat i gennemsnit på 245 US$ i den billigste måned (juni) og 380 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 365 US$ |
| februar | 364 US$ |
| marts | 380 US$ |
| april | 335 US$ |
| maj | 289 US$ |
| juni | 245 US$ |
| juli | 277 US$ |
| august | 265 US$ |
| september | 299 US$ |
| oktober | 303 US$ |
| november | 325 US$ |
| december | 373 US$ |
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sep. · 299 US$
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Dyrest: marts (ca. 380 US$)
Billigst: juni (ca. 245 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 4 udendørs swimmingpools og et fitnesscenter. Andre facilitet...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 4 udendørs swimmingpools og et fitnesscenter. Andre faciliteter på dette overnatningssted inkluderer gratis trådløs internetadgang, concierge-tjenester og babysitning (tillægsgebyr).
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og bagageopbevaring. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Få en bid mad på Restaurante O (Buffet), som er en af 8 restauranter på dette overnatningssted. Du kan også blive på værelset og nyde godt af roomservice eller hente en snack på stedets kaffebar/café. Besøg strandbaren, baren ved poolen eller en af de 5 barer/lounger, hvor du kan slappe af med en forfriskende drink.
Værelser
Føl dig hjemme i et af de 100 aircondition-afkølede værelser, der indeholder minibar og fladskærms-tv. Værelserne har privat balkon. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer.
Lokation
Med et ophold hos Altitude at Krystal Grand Cancun - All inclusive i Cancún (Zona Hotelera) er du kun få skridt fra Gaviota Azul-stranden og 5 min. gang fra Cancun Convention Center. Dette overnatningssted med alt inklusive ligger 0,5 km fra Forum Beach og 0,6 km fra Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark.
I nærheden
Gaviota Azul-stranden(0.1 mil)
Cancun Convention Center(0.2 mil)
UltraMar Færgeterminal(0.3 mil)
Forum By The Sea-indkøbscenteret(0.3 mil)
Forum Beach(0.3 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark(0.3 mil)
Plaza Caracol-indkøbscentret(0.4 mil)
Caracol-stranden(0.4 mil)
Nichupté-lagunen(0.4 mil)
Chac-mool-stranden(0.7 mil)
Playa Ancha(0.8 mil)
Cancun-golfklubben ved Pok Ta Pok(1.5 mil)
Tortuga-stranden(2 mil)
La Isla Butikscenter(2.2 mil)
El Sol de Cancun(2.3 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(14.8 mil)
Tulum Intl. Lufthavn (TQO)(110.1 mil)
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Turistservice
Lokation
Boulevard Kukulcan Km. 8.50, Punta Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexico
Gaviota Azul-stranden (0.1 mil)
Cancun Convention Center (0.2 mil)
UltraMar Færgeterminal (0.3 mil)
Forum By The Sea-indkøbscenteret (0.3 mil)
Forum Beach (0.3 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark (0.3 mil)
Værelsesmuligheder
7
Altitude Corner Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
603 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
10
Altitude Corner Suite Partial View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
603 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
8
Altitude Master Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
1055 ft²
AltanSeparat spiseområdeKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
7
Altitude Suite Double
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 3
548 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
9
Altitude Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
548 ft²
AltanKlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Altitude at Krystal Grand Cancun - All Inclusive
8.2
Meget god
Baseret på 915 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rejsende beskriver Altitude at Krystal Grand Cancun - All Inclusive som et hotel ved stranden med smuk udsigt over havet og et livligt natteliv inden for gåafstand. De roser ofte det venlige personale og renligheden, men rapporterer om blandet madkvalitet, svært ved at få bord til middag og tilbagevendende problemer med aircondition.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Rejsende beskriver Altitude at Krystal Grand Cancun - All Inclusive som et hotel ved stranden med smuk udsigt over havet og et livligt natteliv inden for gåafstand. De roser ofte det venlige personale og renligheden, men rapporterer om blandet madkvalitet, svært ved at få bord til middag og tilbagevendende problemer med aircondition.
Gæsterne elsker den rolige strand, hvor man kan bade, og de mange pools, men liggestole kan være mangelvare, og det er almindeligt at reservere stole tidligt. Faciliteterne føles forældede for nogle, med elevatorer, der lejlighedsvis er ude af drift, inkonsistent adgangskontrol ved poolen for voksne og begrænset underholdning på stedet. Overordnet set kan du forvente enestående udsigt og strandtid, men planlæg forud for spisning og vær forberedt på lejlighedsvis vedligeholdelse og kompromiser med komforten.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Stranden og poolene er et højdepunkt, med en pool kun for voksne/infinity-mulighed, men liggestole er begrænsede, og det forekommer, at gæster reserverer stole. Flere anmeldelser nævner forældede områder, periodiske elevatorudfald, inkonsistent håndhævelse af regler og politikker, begrænset underholdning og problemer med aircondition i fællesarealer.
Relaterede gæsteanmeldelser
6
Huan
31. jan. 2025
·
Overnattede 2 nætter
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
8
Elmer
13. aug. 2024
·
Overnattede 5 nætter
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
8
David Alfonso
24. aug. 2024
·
Overnattede 4 nætter
Altitude was great but you still have to share with Krystal Grand and ir is OLD and dirty. Bathrooms always closed. Dinner closes at 11pm, alcohol 12pm at bar. NO AC nowhere to keep cold only Altitud Bar that closes at 11pm. Only one staff at bar serving two hotels.
Altitude was great but you still have to share with Krystal Grand and ir is OLD and dirty. Bathrooms always closed. Dinner closes at 11pm, alcohol 12pm at bar. NO AC nowhere to keep cold only Altitud Bar that closes at 11pm. Only one staff at bar serving two hotels.
4
Yoshihide
7. aug. 2024
·
Overnattede 2 nætter
Elevator operate only 1out of 4, so always takes long time for up and down. No stairs. Also, dinner is required reservation, so impossible to go restaurant dinner for 1st night. Only buffet available.
Elevator operate only 1out of 4, so always takes long time for up and down. No stairs. Also, dinner is required reservation, so impossible to go restaurant dinner for 1st night. Only buffet available.
6
william
23. feb. 2025
·
Overnattede 8 nætter
We paid for the tower, and the adults only pool. There often were young kids at the pool. Person who did not have access to the pool often where at the pool. Smoking was not being monitored like it should have been per the resorts policy. People were smoking anywhere they wanted to and staff members would not say anything about them needing to go the designated areas for smoking.
We paid for the tower, and the adults only pool. There often were young kids at the pool. Person who did not have access to the pool often where at the pool. Smoking was not being monitored like it should have been per the resorts policy. People were smoking anywhere they wanted to and staff members would not say anything about them needing to go the designated areas for smoking.
8
Lindsay
5. jan. 2025
·
Beautiful property on a great part of the Cancún beach. The rock barrier prevents big waves making it very family friendly. The Altitude tower was pretty new and well set up. Clean, modern facilities. The restaurants had ok selection - not the best we have seen at 4 star resorts but also not bad. Service on the beach was excellent. Service in the restaurants was very slow. Resort is smaller than others in this area. Fine if you have a palapa or balibed rental on the beach. If not, the crowd at this resort claims every open chair early making it hard to find somewhere to sit until late in the day.
Beautiful property on a great part of the Cancún beach. The rock barrier prevents big waves making it very family friendly. The Altitude tower was pretty new and well set up. Clean, modern facilities. The restaurants had ok selection - not the best we have seen at 4 star resorts but also not bad. Service on the beach was excellent. Service in the restaurants was very slow. Resort is smaller than others in this area. Fine if you have a palapa or balibed rental on the beach. If not, the crowd at this resort claims every open chair early making it hard to find somewhere to sit until late in the day.
10
Yessica
15. jul. 2023
·
The service was excellent the only downfall was there wasn’t no nighttime entertainment in hotel but you are within walking distance to the nightlife and bars which was a plus
The service was excellent the only downfall was there wasn’t no nighttime entertainment in hotel but you are within walking distance to the nightlife and bars which was a plus
4
Jennifer
3. jan. 2025
·
Overnattede 7 nætter
Not as advertised. There was no night entertainment and nothing to do at the resort for families. The beach was great, the best part. The property and rooms are not maintained, kids were picking up pool tiles off the bottom of the pool for fun. Tiles were chipped and not repaired in our room. Dinner reservations were often not consistent - not uncommon to wait for 2hrs at the restaurants for dinner - does not work with children. There is no steak house. Everything is available for an additional charge, despite the fact that you are all inclusive. Close to downtown so you could walk and explore shops, and restaurants. Bars on the resort do not open until 11am. Service was slow. Buffet is not kid friendly. Room service was a great option. Would not stay here again.
Not as advertised. There was no night entertainment and nothing to do at the resort for families. The beach was great, the best part. The property and rooms are not maintained, kids were picking up pool tiles off the bottom of the pool for fun. Tiles were chipped and not repaired in our room. Dinner reservations were often not consistent - not uncommon to wait for 2hrs at the restaurants for dinner - does not work with children. There is no steak house. Everything is available for an additional charge, despite the fact that you are all inclusive. Close to downtown so you could walk and explore shops, and restaurants. Bars on the resort do not open until 11am. Service was slow. Buffet is not kid friendly. Room service was a great option. Would not stay here again.
8
Glenn
13. jan. 2026
·
Overnattede 7 nætter
Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need upgrades. The bars are boring and Moscito beach restaurant was closed. Overall a great location with great view if u choose the right room in the Atitude krystal.
Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need upgrades. The bars are boring and Moscito beach restaurant was closed. Overall a great location with great view if u choose the right room in the Atitude krystal.
6
Lowell
26. dec. 2024
·
Overnattede 5 nætter
Wonderful hotel and the beach. Wonderful room and the view. Great service at reception and restaurants. Altitude breakfast was very nice. The Concierge Janet was excellent, very helpful. 5 stars. Downside - very bad food in buffet and Japanese restaurant that actually is a Thai food restaurant. The best food was in the Grill. We ended up eating in the Grill all the time. Another big downside - very loud music on the beach . Not just loud - extremely loud. We had a cabana in Moskitos and we couldn’t stay there , because of the loudness of music. And the stuff refused to turn it down just a little and it was rude. Because of that we wouldn’t be coming back. It is not my idea of vacation. This hotel is great if you are looking for beautiful beach and really wonderful hotel room , helpful stuff . It is great, if don’t mind the loudness and bad choice of music and if you are not a foodie. to get a bed on the beach you have to get up early. There is very limited amount of beds.
Wonderful hotel and the beach. Wonderful room and the view. Great service at reception and restaurants. Altitude breakfast was very nice. The Concierge Janet was excellent, very helpful. 5 stars. Downside - very bad food in buffet and Japanese restaurant that actually is a Thai food restaurant. The best food was in the Grill. We ended up eating in the Grill all the time. Another big downside - very loud music on the beach . Not just loud - extremely loud. We had a cabana in Moskitos and we couldn’t stay there , because of the loudness of music. And the stuff refused to turn it down just a little and it was rude. Because of that we wouldn’t be coming back. It is not my idea of vacation. This hotel is great if you are looking for beautiful beach and really wonderful hotel room , helpful stuff . It is great, if don’t mind the loudness and bad choice of music and if you are not a foodie. to get a bed on the beach you have to get up early. There is very limited amount of beds.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster bemærker meget rene værelser og velholdte områder med opmærksom rengøring. Men flere anmeldelser rapporterer om problemer som kakerlakker set i buffeten, beskidte eller slidte områder og lejlighedsvise mangler, som f.eks. hår efterladt i bruserne.
Relaterede gæsteanmeldelser
10
Karin
5. apr. 2025
·
Overnattede 5 nætter
This was our first time traveling to Cancun and we loved staying at the Krystal Grand Cancun. The staff was very friendly and helpful and our room was very clean and comfortable. The beach area was clean and we loved the Bali bed we used one of the days. Overall it was a great trip!
This was our first time traveling to Cancun and we loved staying at the Krystal Grand Cancun. The staff was very friendly and helpful and our room was very clean and comfortable. The beach area was clean and we loved the Bali bed we used one of the days. Overall it was a great trip!
2
Shanties
10. aug. 2025
·
Overnattede 3 nætter
My family observed roaches at the food buffet and when management was notified his customer service was poor . We met with another manager the next day who tried to offer my sister a 25 minute massage but only on the condition she signed a waiver saying she wouldn’t leave a bad comment . I wouldn’t tell anyone to stay here .
My family observed roaches at the food buffet and when management was notified his customer service was poor . We met with another manager the next day who tried to offer my sister a 25 minute massage but only on the condition she signed a waiver saying she wouldn’t leave a bad comment . I wouldn’t tell anyone to stay here .
10
Ricardo
23. feb. 2026
·
Overnattede 4 nætter
Room was very clean friendly staff great food
Room was very clean friendly staff great food
4
Shelby
6. aug. 2024
·
Overnattede 1 nat
From the moment we walked in it was dirty and loud. There was only two working elevators. They were beyond dirty, puddles of water on the floor and took about 15-20 to go up or down. Our original room we booked wasn’t available, we ended up in a double queen room. It smelled very funky, dirty sheets on one of the beds. You could only take about a two minute with cold water before the shower started almost overflowing. Very glad we were only there for one night.
From the moment we walked in it was dirty and loud. There was only two working elevators. They were beyond dirty, puddles of water on the floor and took about 15-20 to go up or down. Our original room we booked wasn’t available, we ended up in a double queen room. It smelled very funky, dirty sheets on one of the beds. You could only take about a two minute with cold water before the shower started almost overflowing. Very glad we were only there for one night.
2
Samantha
29. jul. 2025
·
Overnattede 7 nætter
We recently left after staying for a week. I had paid more to stay at Altitude. What a joke. Only one option for breakfast and dinner where there was minimal options and food was cold. One night the meat options were not even cooked. For lunch you have the same buffet which I never went and then two little food huts by pool that served the standard taco, quesadillas, Mexican hotdog or hamburger. The service at the pool was very slow. Had to change my room because the ac wouldn’t go below 78. Changed rooms and it wouldn’t go below 74! Shower had hair from a previous stay. The lobby had no ac. I was unable to go to French restaurant, use my day bed voucher or the infinity pool that is offered to Altitude guests because my daughter was only 16. Every night we went out for dinner because the food was horrible. I will never come back. Worst stay ever.
We recently left after staying for a week. I had paid more to stay at Altitude. What a joke. Only one option for breakfast and dinner where there was minimal options and food was cold. One night the meat options were not even cooked. For lunch you have the same buffet which I never went and then two little food huts by pool that served the standard taco, quesadillas, Mexican hotdog or hamburger. The service at the pool was very slow. Had to change my room because the ac wouldn’t go below 78. Changed rooms and it wouldn’t go below 74! Shower had hair from a previous stay. The lobby had no ac. I was unable to go to French restaurant, use my day bed voucher or the infinity pool that is offered to Altitude guests because my daughter was only 16. Every night we went out for dinner because the food was horrible. I will never come back. Worst stay ever.
10
Romulo
8. jul. 2025
·
Overnattede 4 nætter
All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful.
All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful.
8
MELISSA
12. jan. 2025
·
Overnattede 9 nætter
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
2
Yvelle
10. aug. 2025
·
Overnattede 4 nætter
My family had a terrible experience with the hotel management we brought to the attention of two management officials Jenar and a female manager and they played down the fact that my niece observed roaches in the buffet. Jenar attitude was poor and the female manager attempted to offer my sister who treated the entire family to vacation a 25 minute massage for compensation. When my sister arrived to the massage the female manger she spoke to in the hotel lobby was waiting there with a document for my sister to sign stating she wouldn’t leave a review if she took the massage it was actually completely unbelievable. She didn’t sign the form she instead paid full price for a massage and notified their corporate. Don’t stay here .
My family had a terrible experience with the hotel management we brought to the attention of two management officials Jenar and a female manager and they played down the fact that my niece observed roaches in the buffet. Jenar attitude was poor and the female manager attempted to offer my sister who treated the entire family to vacation a 25 minute massage for compensation. When my sister arrived to the massage the female manger she spoke to in the hotel lobby was waiting there with a document for my sister to sign stating she wouldn’t leave a review if she took the massage it was actually completely unbelievable. She didn’t sign the form she instead paid full price for a massage and notified their corporate. Don’t stay here .
10
Rene Van
24. mar. 2025
·
Overnattede 5 nætter
We absolutely loved our stay at Krystal Grand Altitude. The rooms are well equipped and spotlessly clean. The staff is attentive and very friendly. This all inclusive resort has several restaurants and there is food options for everybody to enjoy. There is also a Starbucks that is included. What a nice addition! The gold sandy beach by the hotel is excellent. No rocks anywhere to be found. We just had an excellent and very relaxing vacation. Thank you Krystal Grand Altitude!!
We absolutely loved our stay at Krystal Grand Altitude. The rooms are well equipped and spotlessly clean. The staff is attentive and very friendly. This all inclusive resort has several restaurants and there is food options for everybody to enjoy. There is also a Starbucks that is included. What a nice addition! The gold sandy beach by the hotel is excellent. No rocks anywhere to be found. We just had an excellent and very relaxing vacation. Thank you Krystal Grand Altitude!!
8
Bethany
3. sep. 2025
·
Overnattede 4 nætter
Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept.
Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne i Altitude-tårnet er moderne, rummelige og byder på imponerende havudsigt. På tværs af anmeldelser er der hyppige klager over svag eller ikke-fungerende aircondition, støj fra nærliggende steder eller udstyr, lejlighedsvis muggen lugt og forældede værelser i den ældre bygning.
Relaterede gæsteanmeldelser
6
Huan
31. jan. 2025
·
Overnattede 2 nætter
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
8
Rebecca
22. nov. 2025
·
Overnattede 5 nætter
Yes amazing beach view from my room.
Yes amazing beach view from my room.
8
Elmer
13. aug. 2024
·
Overnattede 5 nætter
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
8
Aubrey
8. apr. 2025
·
Overnattede 7 nætter
Friendly service and buffet food was decent. What I did not like was that DJ music goes on until midnight, or later. Rooms need soundproofing. Even on the 10th floor of the altitude tower, you can hear the music bumping all day and night. Sleep was next to impossible and I don't feel rested. The wind is very strong and whips around like crazy on the balcony. The divider to the next room was broken and hit constantly against the balcony. The sliding doors were difficult to keep closed and every time you open them, a strange noise whistled in, as though an alarm were going off.
Friendly service and buffet food was decent. What I did not like was that DJ music goes on until midnight, or later. Rooms need soundproofing. Even on the 10th floor of the altitude tower, you can hear the music bumping all day and night. Sleep was next to impossible and I don't feel rested. The wind is very strong and whips around like crazy on the balcony. The divider to the next room was broken and hit constantly against the balcony. The sliding doors were difficult to keep closed and every time you open them, a strange noise whistled in, as though an alarm were going off.
8
Kevin
10. sep. 2023
·
Overnattede 5 nætter
We stayed at the altitude tower and it had the most beautiful views. The room itself was nice, it just had a really musty smell. We were unable to get a reservation for any of the restaurants while we were there which was a bummer. I would wake up at 6am to try for a reservation and they would be completely booked so we ended up ordering room service which was great or eating at the buffet which was ok.. nothing special. The beach is beautiful and very clean/ calm. The location is great, within walking distance to a lot of great things. Overall it was a good time but I would go elsewhere next time we head down to Cancun.
We stayed at the altitude tower and it had the most beautiful views. The room itself was nice, it just had a really musty smell. We were unable to get a reservation for any of the restaurants while we were there which was a bummer. I would wake up at 6am to try for a reservation and they would be completely booked so we ended up ordering room service which was great or eating at the buffet which was ok.. nothing special. The beach is beautiful and very clean/ calm. The location is great, within walking distance to a lot of great things. Overall it was a good time but I would go elsewhere next time we head down to Cancun.
10
Sonya
14. apr. 2025
·
Overnattede 2 nætter
The room was the best ever! Our buew was amazing alongside the balcony, room size, and bathroom view...awesome! Thanks for a great time!
The room was the best ever! Our buew was amazing alongside the balcony, room size, and bathroom view...awesome! Thanks for a great time!
10
Ronald
23. dec. 2023
·
Overnattede 5 nætter
Nice new rooms with ocean view in Altitude tower. Comfortable beds.
Nice new rooms with ocean view in Altitude tower. Comfortable beds.
2
Jeffrey Jerel
20. apr. 2025
·
Overnattede 6 nætter
Music was so loud could not sleep well each night at the party deck. Room was so hot that we could not cool off once in the room. Could not relax in the room. We were always desperate to leave the room and be outside where at least it was breezy. The room was horribly hot because of the a/c not working. The maintenance people could not fix the issue or get us transferred to another room. Desserts were mainly gelatin/jello in each dessert and even the cheesecake was terrible. Do not recommend! Will update if i am refunded!!
Music was so loud could not sleep well each night at the party deck. Room was so hot that we could not cool off once in the room. Could not relax in the room. We were always desperate to leave the room and be outside where at least it was breezy. The room was horribly hot because of the a/c not working. The maintenance people could not fix the issue or get us transferred to another room. Desserts were mainly gelatin/jello in each dessert and even the cheesecake was terrible. Do not recommend! Will update if i am refunded!!
8
Sohui
17. sep. 2024
·
Overnattede 4 nætter
The air condition need to be updated it was very hot, I had to complain for them to move me to another room with a working air conditioner, I have been to this resort about 9 times because of the location of the beach but next time I may pay a little more and stay at Hyatt Ziva (next to)
The air condition need to be updated it was very hot, I had to complain for them to move me to another room with a working air conditioner, I have been to this resort about 9 times because of the location of the beach but next time I may pay a little more and stay at Hyatt Ziva (next to)
10
Elisangela
14. maj 2025
·
Overnattede 2 nætter
Hotel excelente, beira mar e com uma super estrutura. O restaurante francês Le Delice é um espetáculo a parte, com menu de alta qualidade. Os concierges Sara e Janer estavam sempre disponíveis para nos apoiar. O bar da piscina oferece bebidas com qualidade e a piscina com borda infinita também é maravilhosa. O quarto da torre Altitude com vista mar é mto confortável.
Hotel excelente, beira mar e com uma super estrutura. O restaurante francês Le Delice é um espetáculo a parte, com menu de alta qualidade. Os concierges Sara e Janer estavam sempre disponíveis para nos apoiar. O bar da piscina oferece bebidas com qualidade e a piscina com borda infinita também é maravilhosa. O quarto da torre Altitude com vista mar é mto confortável.
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Service
Personalet beskrives bredt som venligt og hjælpsomt, og concierge-servicen og strandservere modtager mange komplimenter. Dog oplevede nogle gæster uhøflige eller unyttige interaktioner, langsom respons og frustration over reservationshåndtering.
Relaterede gæsteanmeldelser
2
Helen
20. apr. 2025
·
Overnattede 1 nat
First of all on arrival we were sent to a room that was not on the picture and had to pay an extra$260 to get the upgrade. We then were given a ticket for a shared cabana and when we found it were told that we were on the wrong one even tho it was the correct number. We then had to move to another area. Staff were constantly trying to make us buy off the main menu when it was supposed to be an all inclusive. We were upgraded to the main restaurant for our inconvenience however still bombarded with waiters for us to purchase from the main paid menu. We did not know what we were eating and it was disgusting. We also ate in dark.My partner then became violently sick so spend all night ill. We had to have someone up to the room to deal with the overly blasting air conditioning so they had to deliver blankets it was a total gong show. There was bird fecies on and in the swim up pool adults only infinite where people put their hands. Apart from the view of the ocean Save yourself 1000s and go somwehre else this was atrocious for what was supposes to be a special romantic night!!!!!!!!!!!
First of all on arrival we were sent to a room that was not on the picture and had to pay an extra$260 to get the upgrade. We then were given a ticket for a shared cabana and when we found it were told that we were on the wrong one even tho it was the correct number. We then had to move to another area. Staff were constantly trying to make us buy off the main menu when it was supposed to be an all inclusive. We were upgraded to the main restaurant for our inconvenience however still bombarded with waiters for us to purchase from the main paid menu. We did not know what we were eating and it was disgusting. We also ate in dark.My partner then became violently sick so spend all night ill. We had to have someone up to the room to deal with the overly blasting air conditioning so they had to deliver blankets it was a total gong show. There was bird fecies on and in the swim up pool adults only infinite where people put their hands. Apart from the view of the ocean Save yourself 1000s and go somwehre else this was atrocious for what was supposes to be a special romantic night!!!!!!!!!!!
2
Medoune
11. sep. 2025
·
Overnattede 3 nætter
An error was made on our reservation and they refused to make the change to allow us to stay. Instead, they wanted to charge us an extra $300 per night for 3 nights. Keep in mind we flew from the U.S. and were forced to book a different hotel for the remainder of our stay.They also refused to give us back the deposit we paid. They did not want to work with us at all. They just wanted more money. Terrible service. Zero accomodations made for the mistake made on the reservation.
An error was made on our reservation and they refused to make the change to allow us to stay. Instead, they wanted to charge us an extra $300 per night for 3 nights. Keep in mind we flew from the U.S. and were forced to book a different hotel for the remainder of our stay.They also refused to give us back the deposit we paid. They did not want to work with us at all. They just wanted more money. Terrible service. Zero accomodations made for the mistake made on the reservation.
10
Stefana
24. mar. 2024
·
Overnattede 4 nætter
The staff and service was exceptional. From the front desk concierge to the restaurant and beach staff. Very welcoming, pleasant, and willing to do anything to make our stay better. I was pleasantly surprised by this. Also, the beach factor was great. Best beach and wait staff on the strip.
The staff and service was exceptional. From the front desk concierge to the restaurant and beach staff. Very welcoming, pleasant, and willing to do anything to make our stay better. I was pleasantly surprised by this. Also, the beach factor was great. Best beach and wait staff on the strip.
10
tonza
20. mar. 2025
·
I stayed in the Altitude tower from 3/13-3/19. It was definitely a wonderful stay . I had a personal concierge Janar and he was great ! He made all my reservations for the restaurants on the property and even offered to help if I needed anything off the resort. My only issue was with Jason from the Red Fish seafood restaurant. He was very rude, my fiancée and I tried to get his attention to order drinks on several occasions and he ignored us . When I finally got his attention he yelled out I AM NOT YOUR WAITER and walked off . I immediately went upstairs to complain. Its was definitely giving racism!!! Mind you tbere were exactly 3 other couples sitting in the restaurant at that moment! JASON was very rude ans unprofessional! Besides my issue with Jason my stay was great !
I stayed in the Altitude tower from 3/13-3/19. It was definitely a wonderful stay . I had a personal concierge Janar and he was great ! He made all my reservations for the restaurants on the property and even offered to help if I needed anything off the resort. My only issue was with Jason from the Red Fish seafood restaurant. He was very rude, my fiancée and I tried to get his attention to order drinks on several occasions and he ignored us . When I finally got his attention he yelled out I AM NOT YOUR WAITER and walked off . I immediately went upstairs to complain. Its was definitely giving racism!!! Mind you tbere were exactly 3 other couples sitting in the restaurant at that moment! JASON was very rude ans unprofessional! Besides my issue with Jason my stay was great !
10
Alex
30. dec. 2024
·
Overnattede 4 nætter
Clubs and a few stores are in walking distance. Everyone part of the staff was extremely nice. Would definitely stay there again and would recommend to other people.
Clubs and a few stores are in walking distance. Everyone part of the staff was extremely nice. Would definitely stay there again and would recommend to other people.
10
Yarley
6. aug. 2025
·
Overnattede 4 nætter
Amazing staff and beautiful hotel and property
Amazing staff and beautiful hotel and property
8
MELISSA
12. jan. 2025
·
Overnattede 9 nætter
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
10
Daniela Arias
27. nov. 2024
·
Overnattede 6 nætter
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
10
Oliver
4. maj 2025
·
Overnattede 3 nætter
Our stay was great. From the minute we walked in everyone was nice and helpful. Janer was our concierge and was helpful throughout our stay. He booked our dinner reservations and let us know what activities were taking place. Dining was great and the beach was clean. Will definitely be going back!
Our stay was great. From the minute we walked in everyone was nice and helpful. Janer was our concierge and was helpful throughout our stay. He booked our dinner reservations and let us know what activities were taking place. Dining was great and the beach was clean. Will definitely be going back!
10
Kyle
27. jul. 2025
·
Overnattede 3 nætter
We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning.
We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning.
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Lokation
Fremragende beliggenhed ved stranden med roligt vand og let gåafstand til klubber, butikker og restauranter; mange gæster følte sig sikre. Nogle bemærker støj fra nærliggende steder om natten.
Relaterede gæsteanmeldelser
10
Racine
28. maj 2024
·
Overnattede 3 nætter
Krystal Grand Altitude is in a perfect location for walking to all the popular bars and clubs. The staff was extremely wonderful and the drinks were good
Krystal Grand Altitude is in a perfect location for walking to all the popular bars and clubs. The staff was extremely wonderful and the drinks were good
10
Jan M
21. okt. 2025
·
Overnattede 2 nætter
Great location and service.
Great location and service.
10
Jorge Aquino
24. nov. 2023
·
Overnattede 2 nætter
En la Zona Hotelera de Punta Cancún, a 5 min caminando del Centro de Convenciones y la vida nocturna. El masaje sueco fue superior a lo esperado.
En la Zona Hotelera de Punta Cancún, a 5 min caminando del Centro de Convenciones y la vida nocturna. El masaje sueco fue superior a lo esperado.
10
Alexis
7. maj 2024
·
Overnattede 4 nætter
Quiet, clean, small resort with the BEST beach and views from the Altitude tower. Quick walk to shops and restaurants.
Quiet, clean, small resort with the BEST beach and views from the Altitude tower. Quick walk to shops and restaurants.
10
Shelonda
18. sep. 2025
·
Overnattede 4 nætter
Beach view & location
Beach view & location
10
Oscar
17. nov. 2024
·
Overnattede 2 nætter
This hotel has one of the best views of Cancun at the room we stayed overlooking the ocean. We stayed here for two nights before going to another hotel but this one has better views by far. It’s about a 7 minute walk from the night clubs and Coco Bongo… the location of this place is perfect. Also, great people working at this place.
This hotel has one of the best views of Cancun at the room we stayed overlooking the ocean. We stayed here for two nights before going to another hotel but this one has better views by far. It’s about a 7 minute walk from the night clubs and Coco Bongo… the location of this place is perfect. Also, great people working at this place.
10
Daniela Arias
27. nov. 2024
·
Overnattede 6 nætter
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
8
Bo
21. sep. 2024
·
Overnattede 5 nætter
This was our second time staying at the Altitude at Krystal Grand Cancún. Pros are friendly staff, comfortable beds and clean rooms. You can walk to restaurants or convenience stores. Always felt safe. Pools are immaculate! Beach is the best! Most staff knows how to speak English decent so that is a huge plus. Cons would be that I had to request blankets and towels a few times before I received them. Food is average not great. Overall a great experience. I would recommend.
This was our second time staying at the Altitude at Krystal Grand Cancún. Pros are friendly staff, comfortable beds and clean rooms. You can walk to restaurants or convenience stores. Always felt safe. Pools are immaculate! Beach is the best! Most staff knows how to speak English decent so that is a huge plus. Cons would be that I had to request blankets and towels a few times before I received them. Food is average not great. Overall a great experience. I would recommend.
10
Ludimira Fernandes
3. jan. 2025
·
Overnattede 4 nætter
Loved the hotel and it was in the perfect location
Loved the hotel and it was in the perfect location
8
Iwona
1. mar. 2025
·
Overnattede 4 nætter
This was my first all inclusive deal and KRYSTAL GRAND CANCÚN had some hits and misses. Great place for kids and families looking for fun and quiet during the week. On Thursday and Friday you can hear CONGO BONGO down the street and the 1:30AM fireworks really was a surprise 😅 Would stay again but there’s many resorts in the area I would like to check out next time. Reyna our housekeeper was a dream, be sure to tip the lovely lady at the end of your stay.
This was my first all inclusive deal and KRYSTAL GRAND CANCÚN had some hits and misses. Great place for kids and families looking for fun and quiet during the week. On Thursday and Friday you can hear CONGO BONGO down the street and the 1:30AM fireworks really was a surprise 😅 Would stay again but there’s many resorts in the area I would like to check out next time. Reyna our housekeeper was a dream, be sure to tip the lovely lady at the end of your stay.
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Spisning
Tilbagemeldingen om maden er blandet: buffeten beskrives ofte som lille med begrænset udvalg, og det kan være svært at få bord til middag. Flere gæster nød specifikke steder som The Grill, Risotto eller hibachi, men drinks kan smage svage eller bruge spiritus af lavere kvalitet.
Relaterede gæsteanmeldelser
8
Cisilee A
28. sep. 2025
·
Overnattede 5 nætter
Everything was great except a couple things. The hot water in the shower was never warm enough. The food needs ALOT of improvement. I mean ALOT!
Everything was great except a couple things. The hot water in the shower was never warm enough. The food needs ALOT of improvement. I mean ALOT!
8
Joseph
5. sep. 2023
·
Overnattede 4 nætter
Nice property, great location. Would give 5 stars but the buffet was small and same everyday. Restaurants aren’t open a lot only 1 a night and food was sub par.
Nice property, great location. Would give 5 stars but the buffet was small and same everyday. Restaurants aren’t open a lot only 1 a night and food was sub par.
8
Roberto
15. okt. 2025
·
Overnattede 4 nætter
a lot of space in the room, also the bathroom; the hotel is very clean and the food is ok. Reservations in the restaurants are a nightmare, with the app. pool is ok and the beach is great
a lot of space in the room, also the bathroom; the hotel is very clean and the food is ok. Reservations in the restaurants are a nightmare, with the app. pool is ok and the beach is great
8
Jennifer
10. jan. 2025
·
Overnattede 1 nat
Room was great. Food was terrible, except the tower breakfast.
Room was great. Food was terrible, except the tower breakfast.
6
Raydel
12. okt. 2025
·
Overnattede 4 nætter
Very nice hotel and beach view. The food needs a major overhaul.
Very nice hotel and beach view. The food needs a major overhaul.
8
Trina
2. apr. 2025
·
Overnattede 7 nætter
Nice pool and beach but the drinks were low Quality liquor
Nice pool and beach but the drinks were low Quality liquor
10
Jessica
25. feb. 2025
·
Overnattede 4 nætter
My partner and I celebrated our anniversary at the Altitude at Krystal Grand and we were shocked at how well we were taken care of! Our master ocean front suite was wonderful! Most of the staff were unforgettable! To start, Ivan at the front desk greeted us with excitement and ease! Our concierge- Janer was amazing! He made sure we had dining reservations for each night and stayed in contact to make sure we were enjoying our stay to the fullest! He even arranged special anniversary surprises in our room several nights of our stay! Such a nice touch! The staff at the Altitude bar- Jahir was the friendliest and most down to earth person we met on this trip! He was fun to chat with and always made delicious drinks for us! When it comes to the food- I will say, the buffet was hit or miss and the staff working it were not quite as friendly. Each restaurant reservation we had, met our expectations. In my opinion, The Grill was the best! We would definitely stay here again!
My partner and I celebrated our anniversary at the Altitude at Krystal Grand and we were shocked at how well we were taken care of! Our master ocean front suite was wonderful! Most of the staff were unforgettable! To start, Ivan at the front desk greeted us with excitement and ease! Our concierge- Janer was amazing! He made sure we had dining reservations for each night and stayed in contact to make sure we were enjoying our stay to the fullest! He even arranged special anniversary surprises in our room several nights of our stay! Such a nice touch! The staff at the Altitude bar- Jahir was the friendliest and most down to earth person we met on this trip! He was fun to chat with and always made delicious drinks for us! When it comes to the food- I will say, the buffet was hit or miss and the staff working it were not quite as friendly. Each restaurant reservation we had, met our expectations. In my opinion, The Grill was the best! We would definitely stay here again!
10
Daniela Arias
27. nov. 2024
·
Overnattede 6 nætter
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
4
Natalie
22. okt. 2025
·
Overnattede 6 nætter
The food options were terrible. We tried all of the options but they were awful. The liquor was not premium even in the areas they should be better in. The staff were wonderful and accommodating.
The food options were terrible. We tried all of the options but they were awful. The liquor was not premium even in the areas they should be better in. The staff were wonderful and accommodating.
8
Alex
8. jul. 2025
·
Overnattede 7 nætter
The staff at the pool bar and beach bar were very friendly. They did a good job preparing the drinks in good timing. The staff at the restaurants were good as well. The housekeeping staff did an excellent job at keeping our room nice and clean too. The only thing we didn’t like was the food choices. We wished the property had more authentic Mexican food there vs mostly international type foods.
The staff at the pool bar and beach bar were very friendly. They did a good job preparing the drinks in good timing. The staff at the restaurants were good as well. The housekeeping staff did an excellent job at keeping our room nice and clean too. The only thing we didn’t like was the food choices. We wished the property had more authentic Mexican food there vs mostly international type foods.
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10
Elias
7. jul. 2026
·
Overnattede 4 nætter
Excelente experiencia de viaje, el hotel, instalaciones, personal, amenidades, ubicación, estan excelentes para personas que van a descansar y pasar unas vacaciones sin tener que preocuparte de horarios, reservaciones, etc.
Excelente experiencia de viaje, el hotel, instalaciones, personal, amenidades, ubicación, estan excelentes para personas que van a descansar y pasar unas vacaciones sin tener que preocuparte de horarios, reservaciones, etc.
10
KARLA
14. jun. 2026
·
Overnattede 8 nætter
A nossa estadia no Altitude Krystal foi maravilhosa!! A vista do quarto é deslumbrante, a praia é calma, com um mar transparente e com uma temperatura da água ótima. Ficar no Altitude fez toda a diferença, pois tivemos um tratamento VIP, desde a arrumação do quarto até o atendimento na praia, na piscina e no café da manhã. Os restaurantes também são muito bons, comida deliciosa e funcionários super atenciosos. Voltaria com certeza!!
A nossa estadia no Altitude Krystal foi maravilhosa!! A vista do quarto é deslumbrante, a praia é calma, com um mar transparente e com uma temperatura da água ótima. Ficar no Altitude fez toda a diferença, pois tivemos um tratamento VIP, desde a arrumação do quarto até o atendimento na praia, na piscina e no café da manhã. Os restaurantes também são muito bons, comida deliciosa e funcionários super atenciosos. Voltaria com certeza!!
10
Marilia
10. jun. 2026
·
Overnattede 6 nætter
Custo benefício fantástico. Comida maravilhosa. Instalações limpas e em ótimo estado, porém o hotel deixa um pouco a desejar em relação ao serviço. A equipe é muito cordial e educada mas um pouco sobrecarregada.
Custo benefício fantástico. Comida maravilhosa. Instalações limpas e em ótimo estado, porém o hotel deixa um pouco a desejar em relação ao serviço. A equipe é muito cordial e educada mas um pouco sobrecarregada.
10
Victor
14. maj 2026
·
Overnattede 3 nætter
Excelente vista
Excelente vista
6
LEONARDO I.
11. maj 2026
·
Overnattede 3 nætter
Esta muy chico el lugar no alcanzan los camastros para todos la ubicación perfecta
Esta muy chico el lugar no alcanzan los camastros para todos la ubicación perfecta
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Priser for kommende datoer
september 2026
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oktober 2026
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Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: 266.57957955474853USD
- 2026-09-19: 238.94595739440916USD
- 2026-09-20: 224.09442313079833USD
- 2026-09-21: 247.22736858367918USD
- 2026-09-22: 247.22736858367918USD
- 2026-09-23: 265.31281893768306USD
- 2026-09-24: 267.1034175262451USD
- 2026-09-25: 238.85916777496337USD
- 2026-09-26: 247.22736858367918USD
- 2026-09-27: 267.1034175262451USD
- 2026-09-28: 284.618403477478USD
- 2026-09-29: 265.64386309661865USD
- 2026-09-30: 284.618403477478USD
- 2026-10-01: 267.15748807220456USD
- 2026-10-02: 256.08630294799804USD
- 2026-10-03: 267.15748807220456USD
- 2026-10-04: 258.2810731750488USD
- 2026-10-05: 301.77659739074704USD
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- 2026-10-08: 247.22736858367918USD
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- 2026-10-14: 247.22736858367918USD
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- 2026-10-17: 307.50681414184567USD
- 2026-10-18: 256.1727772872925USD
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- 2026-10-21: 256.1727772872925USD
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- 2026-10-24: 247.22736858367918USD
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- 2026-10-27: 332.58997751770016USD
- 2026-10-28: 332.58997751770016USD
- 2026-10-29: 332.58997751770016USD
- 2026-10-30: 318.8915453765869USD
- 2026-10-31: 335.97405453796387USD
- 2026-11-01: 344.48290532531735USD
- 2026-11-02: 315.3754360351562USD
- 2026-11-03: 344.48290532531735USD
- 2026-11-04: 344.48290532531735USD
- 2026-11-05: 339.3689211456299USD
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- 2026-11-07: 339.59595788574217USD
- 2026-11-08: 333.8225127227783USD
- 2026-11-09: 344.48290532531735USD
- 2026-11-10: 344.48290532531735USD
- 2026-11-11: 330.16817055053707USD
- 2026-11-12: 344.48290532531735USD
- 2026-11-13: 330.29789081726074USD
- 2026-11-14: 344.48290532531735USD
- 2026-11-15: 344.48290532531735USD
- 2026-11-16: 344.48290532531735USD
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- 2026-11-18: 388.5406090820312USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette overnatningssted inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Der er mulighed for kontaktløs betaling for alle transaktioner og gæster kan få adgang til deres værelser med en mobilenhed.
- Der opkræves et tillægsgebyr for sen udtjekning
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Turistservice
Aktiviteter
Swimmingpool
Have
Strand - i nærheden
Billiard
Legeplads
Børnepool
Udendørs pool
Livemusik
Evening Entertainment
Pool (Infinity)
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Serviceydelser
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Damprum
Massage
Spa og wellnesscenter
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Picnic-område/Borde
Pakkede frokostkurve
Morgenmad på værelset
Familierum
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Overvåget parkering
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi