Altitude at Krystal Grand Cancun - All Inclusive
299 US$
/ noche
Promedio para septiembre
Precios para Altitude at Krystal Grand Cancun - All Inclusive
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299 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Altitude at Krystal Grand Cancun - All Inclusive, los precios por noche son de 245 US$ de media en el mes más barato (junio) y de 380 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 365 US$ |
| febrero | 364 US$ |
| marzo | 380 US$ |
| abril | 335 US$ |
| mayo | 289 US$ |
| junio | 245 US$ |
| julio | 277 US$ |
| agosto | 265 US$ |
| septiembre | 299 US$ |
| octubre | 303 US$ |
| noviembre | 325 US$ |
| diciembre | 373 US$ |
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Más caro: marzo (aprox. 380 US$)
Más barato: junio (aprox. 245 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre y un gimnasio. Encontrarás además conexión a Internet wif...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 4 piscinas al aire libre y un gimnasio. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Pásate por Restaurante O (Buffet), uno de los 8 restaurantes de este alojamiento, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones y una cafetería. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 5 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 100 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Altitude at Krystal Grand Cancun - All inclusive, te encontrarás en una fantástica zona de Cancún (Zona Hotelera), a solo unos pasos de Playa Gaviota Azul y a apenas 5 min a pie de Centro de Convenciones de Cancún. Además, este alojamiento con todo incluido se encuentra a 0,5 km de Playa Fórum y a 0,6 km de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc.
Qué hay cerca
Playa Gaviota Azul(0.1 millas)
Centro de Convenciones de Cancún(0.2 millas)
Terminal de ferry Ultramar(0.3 millas)
Centro comercial Forum By The Sea(0.3 millas)
Playa Fórum(0.3 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.3 millas)
Centro comercial Plaza Caracol(0.4 millas)
Playa Caracol(0.4 millas)
Laguna Nichupté(0.4 millas)
Playa Chac Mool(0.7 millas)
Playa Ancha(0.8 millas)
Club de golf Pok Ta Pok(1.5 millas)
Playa Tortugas(2 millas)
Plaza la Isla(2.2 millas)
El Sol de Cancún(2.3 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(14.8 millas)
Aeropuerto Internacional de Tulum (TQO)(110.1 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Mostrador turístico
Ubicación
Boulevard Kukulcan Km. 8.50, Punta Cancún, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Playa Gaviota Azul (0.1 millas)
Centro de Convenciones de Cancún (0.2 millas)
Terminal de ferry Ultramar (0.3 millas)
Centro comercial Forum By The Sea (0.3 millas)
Playa Fórum (0.3 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.3 millas)
Opciones de habitación
7
Altitude Corner Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
603 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Altitude Corner Suite Partial View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
603 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Altitude Master Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1055 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Altitude Suite Double
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
548 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Altitude Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
548 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Altitude at Krystal Grand Cancun - All Inclusive
8.2
Muy bueno
Basado en 915 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Los viajeros describen Altitude at Krystal Grand Cancun - All Inclusive como un hotel frente a la playa con hermosas vistas al océano y vida nocturna accesible a pie, y a menudo elogian a su personal amable y la limpieza, al tiempo que informan sobre una calidad de la comida variable, reservas para la cena difíciles de conseguir y problemas recurrentes con el aire acondicionado.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Los viajeros describen Altitude at Krystal Grand Cancun - All Inclusive como un hotel frente a la playa con hermosas vistas al océano y vida nocturna accesible a pie, y a menudo elogian a su personal amable y la limpieza, al tiempo que informan sobre una calidad de la comida variable, reservas para la cena difíciles de conseguir y problemas recurrentes con el aire acondicionado.
Los huéspedes adoran la playa tranquila y apta para nadar y las múltiples piscinas, pero las tumbonas pueden ser escasas y es común reservar sillas temprano. Las instalaciones parecen anticuadas para algunos, con ascensores averiados en ocasiones, reglas de acceso inconsistentes en la piscina para adultos y entretenimiento limitado en el lugar. En general, espere vistas impresionantes y tiempo en la playa, pero planifique con anticipación para la cena y anticipe posibles problemas de mantenimiento y concesiones en cuanto a la comodidad.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La playa y las piscinas son lo más destacado, con una opción para adultos/infinity, pero las tumbonas son limitadas y la gente las reserva. Varias reseñas mencionan áreas anticuadas, fallas intermitentes de los ascensores, aplicación inconsistente de las normas y políticas, entretenimiento limitado y problemas con el aire acondicionado en las áreas comunes.
Reseñas de huéspedes relacionadas
6
Huan
31 ene 2025
·
Se alojó 2 noches
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
8
Elmer
13 ago 2024
·
Se alojó 5 noches
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
8
David Alfonso
24 ago 2024
·
Se alojó 4 noches
Altitude was great but you still have to share with Krystal Grand and ir is OLD and dirty. Bathrooms always closed. Dinner closes at 11pm, alcohol 12pm at bar. NO AC nowhere to keep cold only Altitud Bar that closes at 11pm. Only one staff at bar serving two hotels.
Altitude was great but you still have to share with Krystal Grand and ir is OLD and dirty. Bathrooms always closed. Dinner closes at 11pm, alcohol 12pm at bar. NO AC nowhere to keep cold only Altitud Bar that closes at 11pm. Only one staff at bar serving two hotels.
4
Yoshihide
7 ago 2024
·
Se alojó 2 noches
Elevator operate only 1out of 4, so always takes long time for up and down. No stairs. Also, dinner is required reservation, so impossible to go restaurant dinner for 1st night. Only buffet available.
Elevator operate only 1out of 4, so always takes long time for up and down. No stairs. Also, dinner is required reservation, so impossible to go restaurant dinner for 1st night. Only buffet available.
6
william
23 feb 2025
·
Se alojó 8 noches
We paid for the tower, and the adults only pool. There often were young kids at the pool. Person who did not have access to the pool often where at the pool. Smoking was not being monitored like it should have been per the resorts policy. People were smoking anywhere they wanted to and staff members would not say anything about them needing to go the designated areas for smoking.
We paid for the tower, and the adults only pool. There often were young kids at the pool. Person who did not have access to the pool often where at the pool. Smoking was not being monitored like it should have been per the resorts policy. People were smoking anywhere they wanted to and staff members would not say anything about them needing to go the designated areas for smoking.
8
Lindsay
5 ene 2025
·
Beautiful property on a great part of the Cancún beach. The rock barrier prevents big waves making it very family friendly. The Altitude tower was pretty new and well set up. Clean, modern facilities. The restaurants had ok selection - not the best we have seen at 4 star resorts but also not bad. Service on the beach was excellent. Service in the restaurants was very slow. Resort is smaller than others in this area. Fine if you have a palapa or balibed rental on the beach. If not, the crowd at this resort claims every open chair early making it hard to find somewhere to sit until late in the day.
Beautiful property on a great part of the Cancún beach. The rock barrier prevents big waves making it very family friendly. The Altitude tower was pretty new and well set up. Clean, modern facilities. The restaurants had ok selection - not the best we have seen at 4 star resorts but also not bad. Service on the beach was excellent. Service in the restaurants was very slow. Resort is smaller than others in this area. Fine if you have a palapa or balibed rental on the beach. If not, the crowd at this resort claims every open chair early making it hard to find somewhere to sit until late in the day.
10
Yessica
15 jul 2023
·
The service was excellent the only downfall was there wasn’t no nighttime entertainment in hotel but you are within walking distance to the nightlife and bars which was a plus
The service was excellent the only downfall was there wasn’t no nighttime entertainment in hotel but you are within walking distance to the nightlife and bars which was a plus
4
Jennifer
3 ene 2025
·
Se alojó 7 noches
Not as advertised. There was no night entertainment and nothing to do at the resort for families. The beach was great, the best part. The property and rooms are not maintained, kids were picking up pool tiles off the bottom of the pool for fun. Tiles were chipped and not repaired in our room. Dinner reservations were often not consistent - not uncommon to wait for 2hrs at the restaurants for dinner - does not work with children. There is no steak house. Everything is available for an additional charge, despite the fact that you are all inclusive. Close to downtown so you could walk and explore shops, and restaurants. Bars on the resort do not open until 11am. Service was slow. Buffet is not kid friendly. Room service was a great option. Would not stay here again.
Not as advertised. There was no night entertainment and nothing to do at the resort for families. The beach was great, the best part. The property and rooms are not maintained, kids were picking up pool tiles off the bottom of the pool for fun. Tiles were chipped and not repaired in our room. Dinner reservations were often not consistent - not uncommon to wait for 2hrs at the restaurants for dinner - does not work with children. There is no steak house. Everything is available for an additional charge, despite the fact that you are all inclusive. Close to downtown so you could walk and explore shops, and restaurants. Bars on the resort do not open until 11am. Service was slow. Buffet is not kid friendly. Room service was a great option. Would not stay here again.
8
Glenn
13 ene 2026
·
Se alojó 7 noches
Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need upgrades. The bars are boring and Moscito beach restaurant was closed. Overall a great location with great view if u choose the right room in the Atitude krystal.
Stayed in Altitude 10th floor so wonderful view of Cancun beach. Some issues with the room but very fast service to fix it. But they have a policy that u can only reserv a sunbed 30 minutes that wasn’t followed. People put there towels before breakfast and the staff didn’t care. I had to ask them why there was no drink service at the Altitude infinity pool but at all the rest of them. They started with it after I questioned it. Best food was in the tower and the grill. Beach great gym need upgrades. The bars are boring and Moscito beach restaurant was closed. Overall a great location with great view if u choose the right room in the Atitude krystal.
6
Lowell
26 dic 2024
·
Se alojó 5 noches
Wonderful hotel and the beach. Wonderful room and the view. Great service at reception and restaurants. Altitude breakfast was very nice. The Concierge Janet was excellent, very helpful. 5 stars. Downside - very bad food in buffet and Japanese restaurant that actually is a Thai food restaurant. The best food was in the Grill. We ended up eating in the Grill all the time. Another big downside - very loud music on the beach . Not just loud - extremely loud. We had a cabana in Moskitos and we couldn’t stay there , because of the loudness of music. And the stuff refused to turn it down just a little and it was rude. Because of that we wouldn’t be coming back. It is not my idea of vacation. This hotel is great if you are looking for beautiful beach and really wonderful hotel room , helpful stuff . It is great, if don’t mind the loudness and bad choice of music and if you are not a foodie. to get a bed on the beach you have to get up early. There is very limited amount of beds.
Wonderful hotel and the beach. Wonderful room and the view. Great service at reception and restaurants. Altitude breakfast was very nice. The Concierge Janet was excellent, very helpful. 5 stars. Downside - very bad food in buffet and Japanese restaurant that actually is a Thai food restaurant. The best food was in the Grill. We ended up eating in the Grill all the time. Another big downside - very loud music on the beach . Not just loud - extremely loud. We had a cabana in Moskitos and we couldn’t stay there , because of the loudness of music. And the stuff refused to turn it down just a little and it was rude. Because of that we wouldn’t be coming back. It is not my idea of vacation. This hotel is great if you are looking for beautiful beach and really wonderful hotel room , helpful stuff . It is great, if don’t mind the loudness and bad choice of music and if you are not a foodie. to get a bed on the beach you have to get up early. There is very limited amount of beds.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes destacan la limpieza de las habitaciones y el cuidado de las instalaciones con un servicio de limpieza atento. Sin embargo, varias reseñas informan sobre problemas como cucarachas en el buffet, áreas sucias o desgastadas y fallos ocasionales, como cabello dejado en las duchas.
Reseñas de huéspedes relacionadas
10
Karin
5 abr 2025
·
Se alojó 5 noches
This was our first time traveling to Cancun and we loved staying at the Krystal Grand Cancun. The staff was very friendly and helpful and our room was very clean and comfortable. The beach area was clean and we loved the Bali bed we used one of the days. Overall it was a great trip!
This was our first time traveling to Cancun and we loved staying at the Krystal Grand Cancun. The staff was very friendly and helpful and our room was very clean and comfortable. The beach area was clean and we loved the Bali bed we used one of the days. Overall it was a great trip!
2
Shanties
10 ago 2025
·
Se alojó 3 noches
My family observed roaches at the food buffet and when management was notified his customer service was poor . We met with another manager the next day who tried to offer my sister a 25 minute massage but only on the condition she signed a waiver saying she wouldn’t leave a bad comment . I wouldn’t tell anyone to stay here .
My family observed roaches at the food buffet and when management was notified his customer service was poor . We met with another manager the next day who tried to offer my sister a 25 minute massage but only on the condition she signed a waiver saying she wouldn’t leave a bad comment . I wouldn’t tell anyone to stay here .
10
Ricardo
23 feb 2026
·
Se alojó 4 noches
Room was very clean friendly staff great food
Room was very clean friendly staff great food
4
Shelby
6 ago 2024
·
Se alojó 1 noche
From the moment we walked in it was dirty and loud. There was only two working elevators. They were beyond dirty, puddles of water on the floor and took about 15-20 to go up or down. Our original room we booked wasn’t available, we ended up in a double queen room. It smelled very funky, dirty sheets on one of the beds. You could only take about a two minute with cold water before the shower started almost overflowing. Very glad we were only there for one night.
From the moment we walked in it was dirty and loud. There was only two working elevators. They were beyond dirty, puddles of water on the floor and took about 15-20 to go up or down. Our original room we booked wasn’t available, we ended up in a double queen room. It smelled very funky, dirty sheets on one of the beds. You could only take about a two minute with cold water before the shower started almost overflowing. Very glad we were only there for one night.
2
Samantha
29 jul 2025
·
Se alojó 7 noches
We recently left after staying for a week. I had paid more to stay at Altitude. What a joke. Only one option for breakfast and dinner where there was minimal options and food was cold. One night the meat options were not even cooked. For lunch you have the same buffet which I never went and then two little food huts by pool that served the standard taco, quesadillas, Mexican hotdog or hamburger. The service at the pool was very slow. Had to change my room because the ac wouldn’t go below 78. Changed rooms and it wouldn’t go below 74! Shower had hair from a previous stay. The lobby had no ac. I was unable to go to French restaurant, use my day bed voucher or the infinity pool that is offered to Altitude guests because my daughter was only 16. Every night we went out for dinner because the food was horrible. I will never come back. Worst stay ever.
We recently left after staying for a week. I had paid more to stay at Altitude. What a joke. Only one option for breakfast and dinner where there was minimal options and food was cold. One night the meat options were not even cooked. For lunch you have the same buffet which I never went and then two little food huts by pool that served the standard taco, quesadillas, Mexican hotdog or hamburger. The service at the pool was very slow. Had to change my room because the ac wouldn’t go below 78. Changed rooms and it wouldn’t go below 74! Shower had hair from a previous stay. The lobby had no ac. I was unable to go to French restaurant, use my day bed voucher or the infinity pool that is offered to Altitude guests because my daughter was only 16. Every night we went out for dinner because the food was horrible. I will never come back. Worst stay ever.
10
Romulo
8 jul 2025
·
Se alojó 4 noches
All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful.
All the place is clean and the employees are nice .. the food is good as well. The room in Altitude Krystal is beautiful.
8
MELISSA
12 ene 2025
·
Se alojó 9 noches
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
2
Yvelle
10 ago 2025
·
Se alojó 4 noches
My family had a terrible experience with the hotel management we brought to the attention of two management officials Jenar and a female manager and they played down the fact that my niece observed roaches in the buffet. Jenar attitude was poor and the female manager attempted to offer my sister who treated the entire family to vacation a 25 minute massage for compensation. When my sister arrived to the massage the female manger she spoke to in the hotel lobby was waiting there with a document for my sister to sign stating she wouldn’t leave a review if she took the massage it was actually completely unbelievable. She didn’t sign the form she instead paid full price for a massage and notified their corporate. Don’t stay here .
My family had a terrible experience with the hotel management we brought to the attention of two management officials Jenar and a female manager and they played down the fact that my niece observed roaches in the buffet. Jenar attitude was poor and the female manager attempted to offer my sister who treated the entire family to vacation a 25 minute massage for compensation. When my sister arrived to the massage the female manger she spoke to in the hotel lobby was waiting there with a document for my sister to sign stating she wouldn’t leave a review if she took the massage it was actually completely unbelievable. She didn’t sign the form she instead paid full price for a massage and notified their corporate. Don’t stay here .
10
Rene Van
24 mar 2025
·
Se alojó 5 noches
We absolutely loved our stay at Krystal Grand Altitude. The rooms are well equipped and spotlessly clean. The staff is attentive and very friendly. This all inclusive resort has several restaurants and there is food options for everybody to enjoy. There is also a Starbucks that is included. What a nice addition! The gold sandy beach by the hotel is excellent. No rocks anywhere to be found. We just had an excellent and very relaxing vacation. Thank you Krystal Grand Altitude!!
We absolutely loved our stay at Krystal Grand Altitude. The rooms are well equipped and spotlessly clean. The staff is attentive and very friendly. This all inclusive resort has several restaurants and there is food options for everybody to enjoy. There is also a Starbucks that is included. What a nice addition! The gold sandy beach by the hotel is excellent. No rocks anywhere to be found. We just had an excellent and very relaxing vacation. Thank you Krystal Grand Altitude!!
8
Bethany
3 sept 2025
·
Se alojó 4 noches
Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept.
Really good vacation. Alex was awesome getting us on a Chichen Itza excursion. Room keeping was perfect. The place was very clean and kept.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones de la torre Altitude son modernas, espaciosas y ofrecen impresionantes vistas al océano. En las reseñas, las quejas frecuentes incluyen aire acondicionado débil o que no funciona, ruido de lugares o equipos cercanos, olores a humedad ocasionales y habitaciones anticuadas en el edificio más antiguo.
Reseñas de huéspedes relacionadas
6
Huan
31 ene 2025
·
Se alojó 2 noches
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
It is a waste to have such a run-down property at such a beautiful beach of Cancun. The view was great and the beach were best; however, the property really need to upgrade and renew/renovated!. I have booked the Altitude which is the newest of all three Krystal in this area and it is ashamed to say that it is out-dated with rusted! I can’t imagine what it would be like staying at the older buildings and at Krystal alone. I believe the owner/property management should think about reinvesting into this beautiful location. You are missing out on attracting more affluent customers because all your amenities are outdated even the restaurants option/choice are limited.
8
Rebecca
22 nov 2025
·
Se alojó 5 noches
Yes amazing beach view from my room.
Yes amazing beach view from my room.
8
Elmer
13 ago 2024
·
Se alojó 5 noches
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
The beach is its main attraction. The air conditioners are limited to 24 degrees Celsius, so the rooms aren’t that cool especially for the summer time. Common areas are pretty warm as well. The food is okay overall. The staff is great, so management is the issue, more focused on bottom line than repeat customers. The rooms themselves are nice at the Altitude side of the property.
8
Aubrey
8 abr 2025
·
Se alojó 7 noches
Friendly service and buffet food was decent. What I did not like was that DJ music goes on until midnight, or later. Rooms need soundproofing. Even on the 10th floor of the altitude tower, you can hear the music bumping all day and night. Sleep was next to impossible and I don't feel rested. The wind is very strong and whips around like crazy on the balcony. The divider to the next room was broken and hit constantly against the balcony. The sliding doors were difficult to keep closed and every time you open them, a strange noise whistled in, as though an alarm were going off.
Friendly service and buffet food was decent. What I did not like was that DJ music goes on until midnight, or later. Rooms need soundproofing. Even on the 10th floor of the altitude tower, you can hear the music bumping all day and night. Sleep was next to impossible and I don't feel rested. The wind is very strong and whips around like crazy on the balcony. The divider to the next room was broken and hit constantly against the balcony. The sliding doors were difficult to keep closed and every time you open them, a strange noise whistled in, as though an alarm were going off.
8
Kevin
10 sept 2023
·
Se alojó 5 noches
We stayed at the altitude tower and it had the most beautiful views. The room itself was nice, it just had a really musty smell. We were unable to get a reservation for any of the restaurants while we were there which was a bummer. I would wake up at 6am to try for a reservation and they would be completely booked so we ended up ordering room service which was great or eating at the buffet which was ok.. nothing special. The beach is beautiful and very clean/ calm. The location is great, within walking distance to a lot of great things. Overall it was a good time but I would go elsewhere next time we head down to Cancun.
We stayed at the altitude tower and it had the most beautiful views. The room itself was nice, it just had a really musty smell. We were unable to get a reservation for any of the restaurants while we were there which was a bummer. I would wake up at 6am to try for a reservation and they would be completely booked so we ended up ordering room service which was great or eating at the buffet which was ok.. nothing special. The beach is beautiful and very clean/ calm. The location is great, within walking distance to a lot of great things. Overall it was a good time but I would go elsewhere next time we head down to Cancun.
10
Sonya
14 abr 2025
·
Se alojó 2 noches
The room was the best ever! Our buew was amazing alongside the balcony, room size, and bathroom view...awesome! Thanks for a great time!
The room was the best ever! Our buew was amazing alongside the balcony, room size, and bathroom view...awesome! Thanks for a great time!
10
Ronald
23 dic 2023
·
Se alojó 5 noches
Nice new rooms with ocean view in Altitude tower. Comfortable beds.
Nice new rooms with ocean view in Altitude tower. Comfortable beds.
2
Jeffrey Jerel
20 abr 2025
·
Se alojó 6 noches
Music was so loud could not sleep well each night at the party deck. Room was so hot that we could not cool off once in the room. Could not relax in the room. We were always desperate to leave the room and be outside where at least it was breezy. The room was horribly hot because of the a/c not working. The maintenance people could not fix the issue or get us transferred to another room. Desserts were mainly gelatin/jello in each dessert and even the cheesecake was terrible. Do not recommend! Will update if i am refunded!!
Music was so loud could not sleep well each night at the party deck. Room was so hot that we could not cool off once in the room. Could not relax in the room. We were always desperate to leave the room and be outside where at least it was breezy. The room was horribly hot because of the a/c not working. The maintenance people could not fix the issue or get us transferred to another room. Desserts were mainly gelatin/jello in each dessert and even the cheesecake was terrible. Do not recommend! Will update if i am refunded!!
8
Sohui
17 sept 2024
·
Se alojó 4 noches
The air condition need to be updated it was very hot, I had to complain for them to move me to another room with a working air conditioner, I have been to this resort about 9 times because of the location of the beach but next time I may pay a little more and stay at Hyatt Ziva (next to)
The air condition need to be updated it was very hot, I had to complain for them to move me to another room with a working air conditioner, I have been to this resort about 9 times because of the location of the beach but next time I may pay a little more and stay at Hyatt Ziva (next to)
10
Elisangela
14 may 2025
·
Se alojó 2 noches
Hotel excelente, beira mar e com uma super estrutura. O restaurante francês Le Delice é um espetáculo a parte, com menu de alta qualidade. Os concierges Sara e Janer estavam sempre disponíveis para nos apoiar. O bar da piscina oferece bebidas com qualidade e a piscina com borda infinita também é maravilhosa. O quarto da torre Altitude com vista mar é mto confortável.
Hotel excelente, beira mar e com uma super estrutura. O restaurante francês Le Delice é um espetáculo a parte, com menu de alta qualidade. Os concierges Sara e Janer estavam sempre disponíveis para nos apoiar. O bar da piscina oferece bebidas com qualidade e a piscina com borda infinita também é maravilhosa. O quarto da torre Altitude com vista mar é mto confortável.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable y servicial, y los conserjes y los camareros de la playa reciben muchos elogios. Dicho esto, algunos huéspedes experimentaron interacciones groseras o poco útiles, respuestas lentas y frustración con la gestión de las reservas.
Reseñas de huéspedes relacionadas
2
Helen
20 abr 2025
·
Se alojó 1 noche
First of all on arrival we were sent to a room that was not on the picture and had to pay an extra$260 to get the upgrade. We then were given a ticket for a shared cabana and when we found it were told that we were on the wrong one even tho it was the correct number. We then had to move to another area. Staff were constantly trying to make us buy off the main menu when it was supposed to be an all inclusive. We were upgraded to the main restaurant for our inconvenience however still bombarded with waiters for us to purchase from the main paid menu. We did not know what we were eating and it was disgusting. We also ate in dark.My partner then became violently sick so spend all night ill. We had to have someone up to the room to deal with the overly blasting air conditioning so they had to deliver blankets it was a total gong show. There was bird fecies on and in the swim up pool adults only infinite where people put their hands. Apart from the view of the ocean Save yourself 1000s and go somwehre else this was atrocious for what was supposes to be a special romantic night!!!!!!!!!!!
First of all on arrival we were sent to a room that was not on the picture and had to pay an extra$260 to get the upgrade. We then were given a ticket for a shared cabana and when we found it were told that we were on the wrong one even tho it was the correct number. We then had to move to another area. Staff were constantly trying to make us buy off the main menu when it was supposed to be an all inclusive. We were upgraded to the main restaurant for our inconvenience however still bombarded with waiters for us to purchase from the main paid menu. We did not know what we were eating and it was disgusting. We also ate in dark.My partner then became violently sick so spend all night ill. We had to have someone up to the room to deal with the overly blasting air conditioning so they had to deliver blankets it was a total gong show. There was bird fecies on and in the swim up pool adults only infinite where people put their hands. Apart from the view of the ocean Save yourself 1000s and go somwehre else this was atrocious for what was supposes to be a special romantic night!!!!!!!!!!!
2
Medoune
11 sept 2025
·
Se alojó 3 noches
An error was made on our reservation and they refused to make the change to allow us to stay. Instead, they wanted to charge us an extra $300 per night for 3 nights. Keep in mind we flew from the U.S. and were forced to book a different hotel for the remainder of our stay.They also refused to give us back the deposit we paid. They did not want to work with us at all. They just wanted more money. Terrible service. Zero accomodations made for the mistake made on the reservation.
An error was made on our reservation and they refused to make the change to allow us to stay. Instead, they wanted to charge us an extra $300 per night for 3 nights. Keep in mind we flew from the U.S. and were forced to book a different hotel for the remainder of our stay.They also refused to give us back the deposit we paid. They did not want to work with us at all. They just wanted more money. Terrible service. Zero accomodations made for the mistake made on the reservation.
10
Stefana
24 mar 2024
·
Se alojó 4 noches
The staff and service was exceptional. From the front desk concierge to the restaurant and beach staff. Very welcoming, pleasant, and willing to do anything to make our stay better. I was pleasantly surprised by this. Also, the beach factor was great. Best beach and wait staff on the strip.
The staff and service was exceptional. From the front desk concierge to the restaurant and beach staff. Very welcoming, pleasant, and willing to do anything to make our stay better. I was pleasantly surprised by this. Also, the beach factor was great. Best beach and wait staff on the strip.
10
tonza
20 mar 2025
·
I stayed in the Altitude tower from 3/13-3/19. It was definitely a wonderful stay . I had a personal concierge Janar and he was great ! He made all my reservations for the restaurants on the property and even offered to help if I needed anything off the resort. My only issue was with Jason from the Red Fish seafood restaurant. He was very rude, my fiancée and I tried to get his attention to order drinks on several occasions and he ignored us . When I finally got his attention he yelled out I AM NOT YOUR WAITER and walked off . I immediately went upstairs to complain. Its was definitely giving racism!!! Mind you tbere were exactly 3 other couples sitting in the restaurant at that moment! JASON was very rude ans unprofessional! Besides my issue with Jason my stay was great !
I stayed in the Altitude tower from 3/13-3/19. It was definitely a wonderful stay . I had a personal concierge Janar and he was great ! He made all my reservations for the restaurants on the property and even offered to help if I needed anything off the resort. My only issue was with Jason from the Red Fish seafood restaurant. He was very rude, my fiancée and I tried to get his attention to order drinks on several occasions and he ignored us . When I finally got his attention he yelled out I AM NOT YOUR WAITER and walked off . I immediately went upstairs to complain. Its was definitely giving racism!!! Mind you tbere were exactly 3 other couples sitting in the restaurant at that moment! JASON was very rude ans unprofessional! Besides my issue with Jason my stay was great !
10
Alex
30 dic 2024
·
Se alojó 4 noches
Clubs and a few stores are in walking distance. Everyone part of the staff was extremely nice. Would definitely stay there again and would recommend to other people.
Clubs and a few stores are in walking distance. Everyone part of the staff was extremely nice. Would definitely stay there again and would recommend to other people.
10
Yarley
6 ago 2025
·
Se alojó 4 noches
Amazing staff and beautiful hotel and property
Amazing staff and beautiful hotel and property
8
MELISSA
12 ene 2025
·
Se alojó 9 noches
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
The staff take pride in the cleanliness of the facilities. Every single day I saw them cleaning and making sure all outdoor areas were cleaned, pained, pressure washed, etc… Very impressed with the upkeep. Pool staff were wonderful! Service was quick and they often checked up on you. Housekeeping was great as well, although our mini bar was not restocked 3 days in a row, which was frustrating. Restaurants were good. I was not able to make reservations because we were a party of 5. Halfway through our stay I asked about it and finally we had assistance making evening reservations. Saw many guests with Altitude beach bags. We were never given any gifts or items at check in. We tipped all services very well.
10
Daniela Arias
27 nov 2024
·
Se alojó 6 noches
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
10
Oliver
4 may 2025
·
Se alojó 3 noches
Our stay was great. From the minute we walked in everyone was nice and helpful. Janer was our concierge and was helpful throughout our stay. He booked our dinner reservations and let us know what activities were taking place. Dining was great and the beach was clean. Will definitely be going back!
Our stay was great. From the minute we walked in everyone was nice and helpful. Janer was our concierge and was helpful throughout our stay. He booked our dinner reservations and let us know what activities were taking place. Dining was great and the beach was clean. Will definitely be going back!
10
Kyle
27 jul 2025
·
Se alojó 3 noches
We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning.
We chose the all inclusive and it really is. Including items from the mini bar (where most hotels try to rip you off!) Food, service, location from the beach, and the pool were all perfect. Our concierge was very helpful, and it seems like the staff is always on duty. I wouldn't change a thing about this place and will definitely be returning.
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Ubicación
Excelente ubicación frente a la playa con aguas tranquilas y fácil acceso a pie a clubes, tiendas y restaurantes; muchos huéspedes se sintieron seguros. Algunos señalan el ruido nocturno de los lugares cercanos.
Reseñas de huéspedes relacionadas
10
Racine
28 may 2024
·
Se alojó 3 noches
Krystal Grand Altitude is in a perfect location for walking to all the popular bars and clubs. The staff was extremely wonderful and the drinks were good
Krystal Grand Altitude is in a perfect location for walking to all the popular bars and clubs. The staff was extremely wonderful and the drinks were good
10
Jan M
21 oct 2025
·
Se alojó 2 noches
Great location and service.
Great location and service.
10
Jorge Aquino
24 nov 2023
·
Se alojó 2 noches
En la Zona Hotelera de Punta Cancún, a 5 min caminando del Centro de Convenciones y la vida nocturna. El masaje sueco fue superior a lo esperado.
En la Zona Hotelera de Punta Cancún, a 5 min caminando del Centro de Convenciones y la vida nocturna. El masaje sueco fue superior a lo esperado.
10
Alexis
7 may 2024
·
Se alojó 4 noches
Quiet, clean, small resort with the BEST beach and views from the Altitude tower. Quick walk to shops and restaurants.
Quiet, clean, small resort with the BEST beach and views from the Altitude tower. Quick walk to shops and restaurants.
10
Shelonda
18 sept 2025
·
Se alojó 4 noches
Beach view & location
Beach view & location
10
Oscar
17 nov 2024
·
Se alojó 2 noches
This hotel has one of the best views of Cancun at the room we stayed overlooking the ocean. We stayed here for two nights before going to another hotel but this one has better views by far. It’s about a 7 minute walk from the night clubs and Coco Bongo… the location of this place is perfect. Also, great people working at this place.
This hotel has one of the best views of Cancun at the room we stayed overlooking the ocean. We stayed here for two nights before going to another hotel but this one has better views by far. It’s about a 7 minute walk from the night clubs and Coco Bongo… the location of this place is perfect. Also, great people working at this place.
10
Daniela Arias
27 nov 2024
·
Se alojó 6 noches
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
8
Bo
21 sept 2024
·
Se alojó 5 noches
This was our second time staying at the Altitude at Krystal Grand Cancún. Pros are friendly staff, comfortable beds and clean rooms. You can walk to restaurants or convenience stores. Always felt safe. Pools are immaculate! Beach is the best! Most staff knows how to speak English decent so that is a huge plus. Cons would be that I had to request blankets and towels a few times before I received them. Food is average not great. Overall a great experience. I would recommend.
This was our second time staying at the Altitude at Krystal Grand Cancún. Pros are friendly staff, comfortable beds and clean rooms. You can walk to restaurants or convenience stores. Always felt safe. Pools are immaculate! Beach is the best! Most staff knows how to speak English decent so that is a huge plus. Cons would be that I had to request blankets and towels a few times before I received them. Food is average not great. Overall a great experience. I would recommend.
10
Ludimira Fernandes
3 ene 2025
·
Se alojó 4 noches
Loved the hotel and it was in the perfect location
Loved the hotel and it was in the perfect location
8
Iwona
1 mar 2025
·
Se alojó 4 noches
This was my first all inclusive deal and KRYSTAL GRAND CANCÚN had some hits and misses. Great place for kids and families looking for fun and quiet during the week. On Thursday and Friday you can hear CONGO BONGO down the street and the 1:30AM fireworks really was a surprise 😅 Would stay again but there’s many resorts in the area I would like to check out next time. Reyna our housekeeper was a dream, be sure to tip the lovely lady at the end of your stay.
This was my first all inclusive deal and KRYSTAL GRAND CANCÚN had some hits and misses. Great place for kids and families looking for fun and quiet during the week. On Thursday and Friday you can hear CONGO BONGO down the street and the 1:30AM fireworks really was a surprise 😅 Would stay again but there’s many resorts in the area I would like to check out next time. Reyna our housekeeper was a dream, be sure to tip the lovely lady at the end of your stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida son variadas: el buffet a menudo se describe como pequeño y con variedad limitada, y las reservas para la cena pueden ser difíciles de conseguir. Varios huéspedes disfrutaron de lugares específicos como The Grill, Risotto o hibachi, aunque las bebidas pueden ser débiles o elaboradas con licores de menor calidad.
Reseñas de huéspedes relacionadas
8
Cisilee A
28 sept 2025
·
Se alojó 5 noches
Everything was great except a couple things. The hot water in the shower was never warm enough. The food needs ALOT of improvement. I mean ALOT!
Everything was great except a couple things. The hot water in the shower was never warm enough. The food needs ALOT of improvement. I mean ALOT!
8
Joseph
5 sept 2023
·
Se alojó 4 noches
Nice property, great location. Would give 5 stars but the buffet was small and same everyday. Restaurants aren’t open a lot only 1 a night and food was sub par.
Nice property, great location. Would give 5 stars but the buffet was small and same everyday. Restaurants aren’t open a lot only 1 a night and food was sub par.
8
Roberto
15 oct 2025
·
Se alojó 4 noches
a lot of space in the room, also the bathroom; the hotel is very clean and the food is ok. Reservations in the restaurants are a nightmare, with the app. pool is ok and the beach is great
a lot of space in the room, also the bathroom; the hotel is very clean and the food is ok. Reservations in the restaurants are a nightmare, with the app. pool is ok and the beach is great
8
Jennifer
10 ene 2025
·
Se alojó 1 noche
Room was great. Food was terrible, except the tower breakfast.
Room was great. Food was terrible, except the tower breakfast.
6
Raydel
12 oct 2025
·
Se alojó 4 noches
Very nice hotel and beach view. The food needs a major overhaul.
Very nice hotel and beach view. The food needs a major overhaul.
8
Trina
2 abr 2025
·
Se alojó 7 noches
Nice pool and beach but the drinks were low Quality liquor
Nice pool and beach but the drinks were low Quality liquor
10
Jessica
25 feb 2025
·
Se alojó 4 noches
My partner and I celebrated our anniversary at the Altitude at Krystal Grand and we were shocked at how well we were taken care of! Our master ocean front suite was wonderful! Most of the staff were unforgettable! To start, Ivan at the front desk greeted us with excitement and ease! Our concierge- Janer was amazing! He made sure we had dining reservations for each night and stayed in contact to make sure we were enjoying our stay to the fullest! He even arranged special anniversary surprises in our room several nights of our stay! Such a nice touch! The staff at the Altitude bar- Jahir was the friendliest and most down to earth person we met on this trip! He was fun to chat with and always made delicious drinks for us! When it comes to the food- I will say, the buffet was hit or miss and the staff working it were not quite as friendly. Each restaurant reservation we had, met our expectations. In my opinion, The Grill was the best! We would definitely stay here again!
My partner and I celebrated our anniversary at the Altitude at Krystal Grand and we were shocked at how well we were taken care of! Our master ocean front suite was wonderful! Most of the staff were unforgettable! To start, Ivan at the front desk greeted us with excitement and ease! Our concierge- Janer was amazing! He made sure we had dining reservations for each night and stayed in contact to make sure we were enjoying our stay to the fullest! He even arranged special anniversary surprises in our room several nights of our stay! Such a nice touch! The staff at the Altitude bar- Jahir was the friendliest and most down to earth person we met on this trip! He was fun to chat with and always made delicious drinks for us! When it comes to the food- I will say, the buffet was hit or miss and the staff working it were not quite as friendly. Each restaurant reservation we had, met our expectations. In my opinion, The Grill was the best! We would definitely stay here again!
10
Daniela Arias
27 nov 2024
·
Se alojó 6 noches
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
Great hotel, I loved my stay there. The staff was very professional and caring, always attending your needs. Great food, not much variety on the buffet but the food on the restaurants was awesome and delicious. Best beach and great view from my corner room. Not much night life or daily activities that I saw on the hotel itself but 5 minutes walking from it are a lot of clubs and shopping place.
4
Natalie
22 oct 2025
·
Se alojó 6 noches
The food options were terrible. We tried all of the options but they were awful. The liquor was not premium even in the areas they should be better in. The staff were wonderful and accommodating.
The food options were terrible. We tried all of the options but they were awful. The liquor was not premium even in the areas they should be better in. The staff were wonderful and accommodating.
8
Alex
8 jul 2025
·
Se alojó 7 noches
The staff at the pool bar and beach bar were very friendly. They did a good job preparing the drinks in good timing. The staff at the restaurants were good as well. The housekeeping staff did an excellent job at keeping our room nice and clean too. The only thing we didn’t like was the food choices. We wished the property had more authentic Mexican food there vs mostly international type foods.
The staff at the pool bar and beach bar were very friendly. They did a good job preparing the drinks in good timing. The staff at the restaurants were good as well. The housekeeping staff did an excellent job at keeping our room nice and clean too. The only thing we didn’t like was the food choices. We wished the property had more authentic Mexican food there vs mostly international type foods.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Elias
7 jul 2026
·
Se alojó 4 noches
Excelente experiencia de viaje, el hotel, instalaciones, personal, amenidades, ubicación, estan excelentes para personas que van a descansar y pasar unas vacaciones sin tener que preocuparte de horarios, reservaciones, etc.
Excelente experiencia de viaje, el hotel, instalaciones, personal, amenidades, ubicación, estan excelentes para personas que van a descansar y pasar unas vacaciones sin tener que preocuparte de horarios, reservaciones, etc.
10
Victor
14 may 2026
·
Se alojó 3 noches
Excelente vista
Excelente vista
6
LEONARDO I.
11 may 2026
·
Se alojó 3 noches
Esta muy chico el lugar no alcanzan los camastros para todos la ubicación perfecta
Esta muy chico el lugar no alcanzan los camastros para todos la ubicación perfecta
8
Oscar
13 abr 2026
·
Se alojó 3 noches
Todo bien
Todo bien
2
Juahne
13 abr 2026
·
Se alojó 3 noches
Ya les puse todas las quejas por interno
Ya les puse todas las quejas por interno
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 266.57957955474853USD
- 2026-09-19: 224.09442313079833USD
- 2026-09-20: 213.5529962387085USD
- 2026-09-21: 238.85916777496337USD
- 2026-09-22: 247.22736858367918USD
- 2026-09-23: 265.31281893768306USD
- 2026-09-24: 267.1034175262451USD
- 2026-09-25: 238.85916777496337USD
- 2026-09-26: 247.22736858367918USD
- 2026-09-27: 267.1034175262451USD
- 2026-09-28: 284.618403477478USD
- 2026-09-29: 265.64386309661865USD
- 2026-09-30: 284.618403477478USD
- 2026-10-01: 267.15748807220456USD
- 2026-10-02: 256.08630294799804USD
- 2026-10-03: 267.15748807220456USD
- 2026-10-04: 258.2810731750488USD
- 2026-10-05: 301.77659739074704USD
- 2026-10-06: 314.7398662811279USD
- 2026-10-07: 296.53292797546385USD
- 2026-10-08: 247.22736858367918USD
- 2026-10-09: 314.7398662811279USD
- 2026-10-10: 314.7398662811279USD
- 2026-10-11: 247.22736858367918USD
- 2026-10-12: 298.4357838134765USD
- 2026-10-13: 305.25921697387696USD
- 2026-10-14: 247.22736858367918USD
- 2026-10-15: 307.50681414184567USD
- 2026-10-16: 320.68629515380854USD
- 2026-10-17: 307.50681414184567USD
- 2026-10-18: 256.1727772872925USD
- 2026-10-19: 241.25186387481688USD
- 2026-10-20: 274.7365076309204USD
- 2026-10-21: 256.1727772872925USD
- 2026-10-22: 247.22736858367918USD
- 2026-10-23: 259.1351846206665USD
- 2026-10-24: 247.22736858367918USD
- 2026-10-25: 307.62574482116696USD
- 2026-10-26: 247.22736858367918USD
- 2026-10-27: 332.58997751770016USD
- 2026-10-28: 332.58997751770016USD
- 2026-10-29: 332.58997751770016USD
- 2026-10-30: 318.8915453765869USD
- 2026-10-31: 335.97405453796387USD
- 2026-11-01: 344.48290532531735USD
- 2026-11-02: 315.3754360351562USD
- 2026-11-03: 344.48290532531735USD
- 2026-11-04: 344.48290532531735USD
- 2026-11-05: 339.3689211456299USD
- 2026-11-06: 341.5833788665771USD
- 2026-11-07: 339.59595788574217USD
- 2026-11-08: 333.8225127227783USD
- 2026-11-09: 344.48290532531735USD
- 2026-11-10: 344.48290532531735USD
- 2026-11-11: 330.16817055053707USD
- 2026-11-12: 344.48290532531735USD
- 2026-11-13: 330.29789081726074USD
- 2026-11-14: 344.48290532531735USD
- 2026-11-15: 344.48290532531735USD
- 2026-11-16: 344.48290532531735USD
- 2026-11-17: 344.48290532531735USD
- 2026-11-18: 388.5406090820312USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- El registro de salida tardía tiene un coste adicional.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Mostrador turístico
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Playa (cercana)
Billares
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Mesas y zona de picnic
Comidas para llevar
Desayuno en la habitación
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito