Name: Park Hyatt Shenzhen
Address: 5023 Yi Tian Road, Futian District, Futian CBD, Shenzhen, Shenzhen (and vicinity), China, Shenzhen, Guangdong, China
Rating: 9.15

Guest reviews

9.2

Superb

Based on 124 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Park Hyatt Shenzhen, guests frequently praise the warm, attentive service, spacious rooms with striking views, and a convenient location near Coco Park, while a few report service missteps and in-room issues like weak WiFi, air conditioning, or missing minibars.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

OSAMU

21 Mar 2026

·

Stayed 1 night

It is located in the heart of the city. Nice restaurants are all in the walking distance. The room is moderately spacious with an excellent view. Breakfast is nice. It a buffet but they present it as quasi-a la carte, which is quite interesting.

8

GERE

19 Jan 2026

·

Stayed 1 night

Yes

10

Glenn Austin

9 Jan 2026

·

Stayed 1 night

Wonderful room with fantastic view. Staff super helpful and attentive.

10

triono juliarso

7 Jan 2026

·

Stayed 2 nights

Amazing

8

Yu Lung

17 Nov 2025

·

Stayed 1 night

Nearly perfect corporate luxury hotel experience. I especially appreciate the eco conscious efforts such as the water packaged in paper instead of plastic.

5023 Yi Tian Road, Futian District, Futian CBD, Shenzhen, Shenzhen (and vicinity), China

Location

Park Hyatt Shenzhen is centrally located in Shenzhen, a 4-minute walk from Coco Park Shopping Center and 12 minutes by foot from Shenzhen Convention and Exhibition Center. This luxury hotel is 2.4 mi (3.8 km) from Huaqiangbei and 4.8 mi (7.7 km) from Splendid China Folk Village.

Coco Park Shopping Center(0.2 Miles)

Shenzhen Convention and Exhibition Center(0.6 Miles)

Shenzhen Civic Center(0.9 Miles)

Shenzhen Library(1 Miles)

Shenzhen Lianhuashan Park(1.1 Miles)

Shenzhen Concert Hall(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site. However, parking is limited.

Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately CNY 268 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.

The hotel is centrally located in Shenzhen, just a 4-minute walk from Coco Park Shopping Center and 12 minutes on foot from Shenzhen Convention and Exhibition Center. It is approximately 2.4 miles (3.8 km) from Huaqiangbei and 4.8 miles (7.7 km) from Splendid China Folk Village.

Yes, the hotel features both indoor and outdoor heated pools. Pool access is available from 6:00 AM to 10:00 PM. Note that the swimming pool will be closed seasonally from March 9 to March 12.

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Park Hyatt Shenzhen

Amenities

Property description

Book on Vio