Altapura Hôtel & Spa Val Thorens

Excellent hotel. The rooms are amazing and the location is perfect (bottom on the village, so easy to access by car and not far to walk to the main restaurants/shops). The staff is extremely helpful and responsive, and the breakfasts are to die for! Would definitely stay here again. Only small negative is that the pool and hot tub are not hot enough. The pool goes outside and is a beautiful setting, but the water is luke warm at best.

Amazing amazing amazing, staff were fab, ski lockers UNBELIEVABLE, the free shuttle into the town and back whenever you need it, view from the room 10/10 th Asian restaurant was the best food we ate, we had a birthday and an interest in our Party and the staff surprised us with champagne and a birthday cake, we will be back next year!

We had a fantastic suite overlooking the slopes. The room was of a good size and styled well. Breakfast was good and the bar area and selection of drinks was very good. It is a spa hotel and this lets it down slightly. The spa is very basic and a bit dingy. The pool was also cold. Could do with a refurb in my opinion and this really would be a fabulous hotel. The ski hire was also 3 times the cost of other shops located 2 minutes away. I queried this and was told “it’s a five star hotel” by the staff. Although I get that when it comes to food/ drinks/ service. The skis were much the same as you can get anyway so didn’t warrant the unnecessary cost. I think it was over €100 per day for ski hire which is crazy. A little out the way for walking to the town but they offer a free (we always tipped the driver) service up to where ever you wish to go.

Amazing staff who couldn't be faulted in any way whatsoever Great interiors and style, modern spa vibe Wonderful breakfast excellet quality and choice Truly ski in ski out Loved the ski hire on site and the ski locker room which was practically on the slopes Room was a bit of a squeeze Dinner was good every night but not amazing. Good to be able to dine in all 3 restaurants on half board option Spa facilities all very good but not luxurious Room VERY hot at night in spite of turning down a/c to 10 Celsius (staff should have told us when calling down to reception to figure out a/c that it could have been turned off altogether centrally) as it clearly didn't work properly and we slept badly every night

The staff was available 24 hours a day. Very friendly and willing to assist you with your needs. The shuttle drivers were on time and had great suggestions. The ski in ski out access was perfect. The ski shop had great equipment and the locker room made it as easy as you can hope for. The lounge bar was a great place for a night cap and to catch some live music. Breakfast in the morning was top notch.

Excellent hotel. Staff were very friendly and helpful. Ski rental & shop is top quality. Ski-in / out is a bit congested at times but even a beginner could manage it. Breakfast was really good. Very reasonable price lunch options. We didn's have an evening meal in the restaurant but the buffet looked good. Free shuttle minibus around the resport in the evening. I highly recommend this hotel.

Cet hôtel est idéalement placé au pied des pistes! Il est trop bien équipé. 3 restaurants, spa, kids club , ski shop avec une belle sélection des produits de très bonne qualité. Le personnel est professionnel et très aimable. Meilleur endroit pour aller passer un belle séjour au ski

A truly ski in ski out experience right off Plein Sud chairlift. Val Thorens is breathtaking and the service is unmatched. Breakfast was included and was lovely every morning inside Casa Alta with a view of the slopes. Two turn down services per day and free ski locker with rentals and room reservation. My driver, Florian, was fantastic and was hired by the hotel to pick me up in Geneva, Switzerland. Great rooms and great value. Trip of a lifetime!

Lovely hotel with an incredibly relaxing atmosphere. The staff were extremely helpful, the front desk, the concierge and the hotel shuttle in and out of town were exceptional. Breakfast was excellent, better than any other ski hotel I have used previously. The spa and gym facilities were also significantly better than any other I have used. The bedroom was quiet, comfortable and the little touches such as a wide range of movies on the telly made the holiday so much more relaxing and enjoyable. Would definitely use this hotel again

Exceptional staff and service levels. Very useful on-call shuttle around the town. Well located at the bottom of the piste with convenient ski locker room. Well run spa and outdoor heated pool.

The location is fantastic. The ski shop excellent , staff there were very helpful . Rooms could do with being cleaned better / more often. Food was good .

Les photos sont plus jolis que la réalité. Le standing n'y est pas. Du coté négatif : la chambre est très correct mais la décoration très out-dated. Le personnel est très agréable et poli (self service et Laiterie) mais manque parfois de formation pour un 4 étoiles (service dans le self-service non organisé donc on vous demande 10 fois la même chose en une minute, service très approximatif avec par exemple la prise des verres par le haut posant des problèmes potentiels d'hygiene, on débarrasse à la vitesse de la lumière même si on a pas fini, on est dérangé en permanence etc.). La volonté de trop bien faire devient vite envahissant. Le Spa est pris d'assault par les enfants et devient un lieu extrêmement bruyant malgré les consignes de silence du Spa (clairement non respectées et le personnel n'intervient jamais). Les enfants ne devraient à priori ne pas être admis à partir d'une certaine heure, règlement qui n'est pas appliqué. Le Spa se transforme en piscine municipale tous les soirs. Le bar/lounge est sympa mais se transforme facilement en centre aéré sans contrôle donc très bien pour les familles! Pour les autres sans enfant en bas age, oubliez le coté cosy d'un hotel 4 étoiles. Une excellente note par contre pour les femmes de ménage, le personnel du desk d'accueil, de la location de ski, les cuisiniers en général (excellent) et le restaurant Italien. Ce dernier semble être le seul lieu de restauration ou le personnel est très pro à tout point de vu.

les fenêtres des chambres ne sont pas isolant, on sent le froid quand on est à côté, et on a eu froid pendant la nuit, le room service est rentré à deux reprises en nous réveillant pour je ne sais quel raison !!!

Excellent hotel. The rooms are amazing and the location is perfect (bottom on the village, so easy to access by car and not far to walk to the main restaurants/shops). The staff is extremely helpful and responsive, and the breakfasts are to die for! Would definitely stay here again. Only small negative is that the pool and hot tub are not hot enough. The pool goes outside and is a beautiful setting, but the water is luke warm at best.

Great ski in and out. Fabulous views

The location with ski in and ski out plus the beautiful Mountain View’s.

Amazing amazing amazing, staff were fab, ski lockers UNBELIEVABLE, the free shuttle into the town and back whenever you need it, view from the room 10/10 th Asian restaurant was the best food we ate, we had a birthday and an interest in our Party and the staff surprised us with champagne and a birthday cake, we will be back next year!

We had a fantastic suite overlooking the slopes. The room was of a good size and styled well. Breakfast was good and the bar area and selection of drinks was very good. It is a spa hotel and this lets it down slightly. The spa is very basic and a bit dingy. The pool was also cold. Could do with a refurb in my opinion and this really would be a fabulous hotel. The ski hire was also 3 times the cost of other shops located 2 minutes away. I queried this and was told “it’s a five star hotel” by the staff. Although I get that when it comes to food/ drinks/ service. The skis were much the same as you can get anyway so didn’t warrant the unnecessary cost. I think it was over €100 per day for ski hire which is crazy. A little out the way for walking to the town but they offer a free (we always tipped the driver) service up to where ever you wish to go.

Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year!

Amazing staff who couldn't be faulted in any way whatsoever Great interiors and style, modern spa vibe Wonderful breakfast excellet quality and choice Truly ski in ski out Loved the ski hire on site and the ski locker room which was practically on the slopes Room was a bit of a squeeze Dinner was good every night but not amazing. Good to be able to dine in all 3 restaurants on half board option Spa facilities all very good but not luxurious Room VERY hot at night in spite of turning down a/c to 10 Celsius (staff should have told us when calling down to reception to figure out a/c that it could have been turned off altogether centrally) as it clearly didn't work properly and we slept badly every night

The perfect ski retreat. Lovely rooms and a very accommodating staff made our trip a snap and allowed us to maximize our enjoyment of the mountains. We will be back!

Lovely hotel with an incredibly relaxing atmosphere. The staff were extremely helpful, the front desk, the concierge and the hotel shuttle in and out of town were exceptional. Breakfast was excellent, better than any other ski hotel I have used previously. The spa and gym facilities were also significantly better than any other I have used. The bedroom was quiet, comfortable and the little touches such as a wide range of movies on the telly made the holiday so much more relaxing and enjoyable. Would definitely use this hotel again

les fenêtres des chambres ne sont pas isolant, on sent le froid quand on est à côté, et on a eu froid pendant la nuit, le room service est rentré à deux reprises en nous réveillant pour je ne sais quel raison !!!

Much improved service

Estrutura boa mas falta servico, treinamento e desenvoltura. Equipe atenciosa e jovem, precisando de direcao! Cafe da manha baguncado, dificil conseguir mesa limpa ou cafe quente. Restaurante funciona para jantar, o restaurante de raclete é bom, fuja do restaurante japones!

Bardzo słaby serwis , fatalna spa area , najgorsze jedzenie jakie spotkałem w 5* hotelu . Ogólnie bardzo , bardzo słabo !

Amazing amazing amazing, staff were fab, ski lockers UNBELIEVABLE, the free shuttle into the town and back whenever you need it, view from the room 10/10 th Asian restaurant was the best food we ate, we had a birthday and an interest in our Party and the staff surprised us with champagne and a birthday cake, we will be back next year!

The staff was available 24 hours a day. Very friendly and willing to assist you with your needs. The shuttle drivers were on time and had great suggestions. The ski in ski out access was perfect. The ski shop had great equipment and the locker room made it as easy as you can hope for. The lounge bar was a great place for a night cap and to catch some live music. Breakfast in the morning was top notch.

Gran hotel, el servicio es insuperable. Todo el staff es súper amable y siempre al pendiente. El concierge te ayuda a todo desde reservar para una cena hasta conseguir los ski pass para los lifts. Te brindan un servicio de shuttle que te lleva y trae a todas partes de la ciudad. La ubicación es perfecta, cerca del centro y tan solo al salir por la puerta de los lockers de skis , estás en el área de lifts.

Had a fantastic stay at Altapura. The staff were super friendly and attentive. We had dinner at Altayaki one evening which was excellent. We hope to visit again next year.

Les photos sont plus jolis que la réalité. Le standing n'y est pas. Du coté négatif : la chambre est très correct mais la décoration très out-dated. Le personnel est très agréable et poli (self service et Laiterie) mais manque parfois de formation pour un 4 étoiles (service dans le self-service non organisé donc on vous demande 10 fois la même chose en une minute, service très approximatif avec par exemple la prise des verres par le haut posant des problèmes potentiels d'hygiene, on débarrasse à la vitesse de la lumière même si on a pas fini, on est dérangé en permanence etc.). La volonté de trop bien faire devient vite envahissant. Le Spa est pris d'assault par les enfants et devient un lieu extrêmement bruyant malgré les consignes de silence du Spa (clairement non respectées et le personnel n'intervient jamais). Les enfants ne devraient à priori ne pas être admis à partir d'une certaine heure, règlement qui n'est pas appliqué. Le Spa se transforme en piscine municipale tous les soirs. Le bar/lounge est sympa mais se transforme facilement en centre aéré sans contrôle donc très bien pour les familles! Pour les autres sans enfant en bas age, oubliez le coté cosy d'un hotel 4 étoiles. Une excellente note par contre pour les femmes de ménage, le personnel du desk d'accueil, de la location de ski, les cuisiniers en général (excellent) et le restaurant Italien. Ce dernier semble être le seul lieu de restauration ou le personnel est très pro à tout point de vu.

This hotel is amazing would highly recommend this to anyone going to val thoren ! The staff were brilliant and nothing was an issue - they sorted ski hire ,ski passes and even when our transfer cancelled on our return they sorted us a different one at 5am just outstanding service . We ate in the Italian every night and the girls in the restaurant were just the best . Tbh I could rave on and on about this hotel and cannot wait to get back next year

A truly ski in ski out experience right off Plein Sud chairlift. Val Thorens is breathtaking and the service is unmatched. Breakfast was included and was lovely every morning inside Casa Alta with a view of the slopes. Two turn down services per day and free ski locker with rentals and room reservation. My driver, Florian, was fantastic and was hired by the hotel to pick me up in Geneva, Switzerland. Great rooms and great value. Trip of a lifetime!

Great ski in and out. Fabulous views

The location with ski in and ski out plus the beautiful Mountain View’s.

We had a fantastic suite overlooking the slopes. The room was of a good size and styled well. Breakfast was good and the bar area and selection of drinks was very good. It is a spa hotel and this lets it down slightly. The spa is very basic and a bit dingy. The pool was also cold. Could do with a refurb in my opinion and this really would be a fabulous hotel. The ski hire was also 3 times the cost of other shops located 2 minutes away. I queried this and was told “it’s a five star hotel” by the staff. Although I get that when it comes to food/ drinks/ service. The skis were much the same as you can get anyway so didn’t warrant the unnecessary cost. I think it was over €100 per day for ski hire which is crazy. A little out the way for walking to the town but they offer a free (we always tipped the driver) service up to where ever you wish to go.

Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year!

Great hotel at superb location.

The ski in ski out, shuttle service and dining options were excellent.

The staff was available 24 hours a day. Very friendly and willing to assist you with your needs. The shuttle drivers were on time and had great suggestions. The ski in ski out access was perfect. The ski shop had great equipment and the locker room made it as easy as you can hope for. The lounge bar was a great place for a night cap and to catch some live music. Breakfast in the morning was top notch.

Gran hotel, el servicio es insuperable. Todo el staff es súper amable y siempre al pendiente. El concierge te ayuda a todo desde reservar para una cena hasta conseguir los ski pass para los lifts. Te brindan un servicio de shuttle que te lleva y trae a todas partes de la ciudad. La ubicación es perfecta, cerca del centro y tan solo al salir por la puerta de los lockers de skis , estás en el área de lifts.

Realmente todo muy bueno, pasamos un excelente viaje. El hotel está muy bien ubicado dentro de la montaña para esquiar que fue un viaje de esquí

A truly ski in ski out experience right off Plein Sud chairlift. Val Thorens is breathtaking and the service is unmatched. Breakfast was included and was lovely every morning inside Casa Alta with a view of the slopes. Two turn down services per day and free ski locker with rentals and room reservation. My driver, Florian, was fantastic and was hired by the hotel to pick me up in Geneva, Switzerland. Great rooms and great value. Trip of a lifetime!

Un hôtel super agréable et idéalement placé pour accéder aux pistes de Sky. La chambre est assez confortable. L’hôtel a 3 restaurants mais malheureusement à midi seulement un fonctionne donc le choix pour le déjeuner est restreint. Le petit déjeuner est assez basique spécialement pour le choix des fruits. Le service est très agréable. Tout le personnel est très gentil et accommodant vos besoins. Le soir le bar est super sympathique il y a même de la musique live. Bref un bel endroit un fait plaisir d’y passer une semaine

Estrutura boa mas falta servico, treinamento e desenvoltura. Equipe atenciosa e jovem, precisando de direcao! Cafe da manha baguncado, dificil conseguir mesa limpa ou cafe quente. Restaurante funciona para jantar, o restaurante de raclete é bom, fuja do restaurante japones!

This was one of the best ski in / out hotels I’ve ever stayed. The staff were most helpful and friendly. The hotel restaurants were great to eat. The wine and cocktails were on the high price but very much worth it.

Amazing amazing amazing, staff were fab, ski lockers UNBELIEVABLE, the free shuttle into the town and back whenever you need it, view from the room 10/10 th Asian restaurant was the best food we ate, we had a birthday and an interest in our Party and the staff surprised us with champagne and a birthday cake, we will be back next year!

We had a fantastic suite overlooking the slopes. The room was of a good size and styled well. Breakfast was good and the bar area and selection of drinks was very good. It is a spa hotel and this lets it down slightly. The spa is very basic and a bit dingy. The pool was also cold. Could do with a refurb in my opinion and this really would be a fabulous hotel. The ski hire was also 3 times the cost of other shops located 2 minutes away. I queried this and was told “it’s a five star hotel” by the staff. Although I get that when it comes to food/ drinks/ service. The skis were much the same as you can get anyway so didn’t warrant the unnecessary cost. I think it was over €100 per day for ski hire which is crazy. A little out the way for walking to the town but they offer a free (we always tipped the driver) service up to where ever you wish to go.

Fantastic hotel, the staff was very nice and accommodating. Ski shop had great rental options and equipment was in very good condition. Ski room was nice and lockers had plenty of room for all gear for 2 people. Ate at Altayaki the first night and it was very good. Breakfast buffet was also amazing every morning. Would definitely recommend for a ski trip and would book again.

Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year!

o local é espetacular, staff super prestativo, você faz tudo no hotel desde alugar os skis até comprar o ski pass! Possuem transfer que te leva para todos os lugares. Porém o ponto negativo são os restaurantes do hotel, pouca variedade de opções, comida muito ruim e não condiz com a qualidade do hotel! O bar é ótimo, tem boa variedade mas em relação a comida no hotel não é recomendado.

The staff was available 24 hours a day. Very friendly and willing to assist you with your needs. The shuttle drivers were on time and had great suggestions. The ski in ski out access was perfect. The ski shop had great equipment and the locker room made it as easy as you can hope for. The lounge bar was a great place for a night cap and to catch some live music. Breakfast in the morning was top notch.

Had a fantastic stay at Altapura. The staff were super friendly and attentive. We had dinner at Altayaki one evening which was excellent. We hope to visit again next year.