Candlewood Suites Houston NE - Stafford by IHG
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Acerca de esta propiedad
Disfruta de una gran variedad de instalaciones recreativas, entre ellas una piscina al aire libre, una bañera de hidromasaje y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis y una máquina expendedora.
Servicios
Disfruta de una gran variedad de instalaciones recreativas, entre ellas una piscina al aire libre, una bañera de hidromasaje y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis y una máquina expendedora.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Houston? En este hotel tienes a tu disposición 27 metros cuadrados de espacio con zona para conferencias y 3 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Habitaciones
Reserva una de las 80 habitaciones con cocina, frigorífico y placa de cocina, y disfruta de una estancia inolvidable. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. Entre las comodidades, se incluyen periódicos gratuitos y microondas, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Candlewood Suites Houston NE - Stafford by IHG, disfrutarás de una céntrica ubicación en Houston, a solo 4 min en coche de Centro de convenciones y teatro Stafford Centre y 7 min de Plaza de la ciudad de Sugar Land. Además, este hotel se encuentra a 11,4 km de Westheimer Road y a 12,8 km de Centro financiero inteligente de Sugar Land.
Qué hay cerca
Club de golf Westwood(2.6 millas)
Centro de convenciones y teatro Stafford Centre(2.7 millas)
Hospital Memorial Hermann Southwest(4.1 millas)
Houston Christian University(4.4 millas)
Teatro y auditorio Arena Theater(4.8 millas)
Distrito comercial Harwin Drive(4.8 millas)
Campo de golf de Sharpstown(5.1 millas)
Centro comercial de Sharpstown(5.2 millas)
CHI St. Luke's Health-Sugar Land Hospital(5.6 millas)
Flying Saucer(5.7 millas)
Plaza de la ciudad de Sugar Land(6.1 millas)
First Colony Mall(6.2 millas)
Aerodrome Ice Skating Complex(6.4 millas)
Sugar Land Ice and Sports Center(6.4 millas)
Campo de golf Quail Valley(6.6 millas)
Aeropuerto William P. Hobby de Houston (HOU)(23.7 millas)
Houston, TX (EFD-Ellington Field)(26.3 millas)
Aeropuerto Intercontinental George Bush (IAH)(35.4 millas)
WiFi gratuito
Ascensor
Centro de negocios
Máquinas expendedoras
Fitness Center (24-hour)
24-Hour Front Desk
Ubicación
11230 Southwest Fwy, Alief, Houston, Texas, Estados Unidos
Club de golf Westwood (2.6 millas)
Centro de convenciones y teatro Stafford Centre (2.7 millas)
Hospital Memorial Hermann Southwest (4.1 millas)
Houston Christian University (4.4 millas)
Teatro y auditorio Arena Theater (4.8 millas)
Distrito comercial Harwin Drive (4.8 millas)
Opciones de habitación
6
Suite estudio, 1 cama de matrimonio grande (Bath Shower Combination)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Cocina
5
Suite estudio, 2 camas dobles (Bath Shower Combination)
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
CalefacciónConexión Wi-Fi (gratuita)Cocina
6
Suite estudio
Detalles de la oferta
1 Cama Individual
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Cocina
9
Suite, 1 habitación, bañera accesible (Mobility, Accessible Tub)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
CalefacciónConexión Wi-Fi (gratuita)Cocina
6
Suite estudio, 1 cama de matrimonio grande, ducha adaptada (Mobility, Roll-In Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Cocina
9
Suite, 1 habitación
Detalles de la oferta
2 Camas Dobles
Capacidad: 6
CalefacciónConexión Wi-Fi (gratuita)Cocina
9
Suite estudio, 1 cama de matrimonio grande (Walk In Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Cocina
7
Suite estudio, 2 camas dobles (Walk In Shower)
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
CalefacciónConexión Wi-Fi (gratuita)Cocina
7
Suite estudio, 1 cama de matrimonio grande, ducha con asiento (Mobility, Transfer Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Cocina
Reseñas de los huéspedes sobre Candlewood Suites Houston NE - Stafford by IHG
6.4
Agradable
Basado en 316 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Candlewood Suites Stafford, a los huéspedes a menudo les gustan las amplias suites con cocina completa, camas cómodas y una ubicación generalmente tranquila y conveniente, pero muchos informan sobre limpieza y servicios de habitaciones inconsistentes, problemas recurrentes con el ascensor y las instalaciones, y un servicio de recepción y facturación desigual.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Candlewood Suites Stafford, a los huéspedes a menudo les gustan las amplias suites con cocina completa, camas cómodas y una ubicación generalmente tranquila y conveniente, pero muchos informan sobre limpieza y servicios de habitaciones inconsistentes, problemas recurrentes con el ascensor y las instalaciones, y un servicio de recepción y facturación desigual.
Varias reseñas mencionan que el ascensor está fuera de servicio y frustraciones con los servicios, como una piscina cerrada o con horario reducido y elementos del patio que no funcionan. Las suites son prácticas con cocinas en la habitación, aunque los huéspedes señalan ruido de otros pisos o de la autopista y problemas de mantenimiento ocasionales, como baja presión de agua, accesorios rotos, pisos desnivelados o cerraduras de ventanas defectuosas. El desayuno es limitado o no se proporciona, a pesar de algunas indicaciones, y también se critica la calidad del café. Espere una estancia con una mentalidad orientada al presupuesto, con servicios útiles pero operaciones desiguales.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se mencionan averías del ascensor en varias estancias. Los huéspedes también informan de acceso inconsistente a la piscina y algunas comodidades exteriores que no funcionan; una reseña destaca la buena accesibilidad para sillas de ruedas.
Reseñas de huéspedes relacionadas
4
Mitchell
23 abr 2025
·
Se alojó 2 noches
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
4
William
10 mar 2025
·
Se alojó 2 noches
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
2
Keshavprasad
30 dic 2024
·
Se alojó 1 noche
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
4
Angel
17 jun 2025
·
Se alojó 1 noche
Entire hotel smells like cigarette smoke, and the elevator does not work.
Entire hotel smells like cigarette smoke, and the elevator does not work.
2
Jacquline
28 abr 2025
·
Se alojó 4 noches
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
2
Natasha
20 may 2025
·
Se alojó 3 noches
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.
4
Angela
9 jun 2025
·
Se alojó 2 noches
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.
2
dylan
13 nov 2024
·
Se alojó 4 noches
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
10
A.J.
21 oct 2023
·
Se alojó 1 noche
Very wheel chair accessible
Very wheel chair accessible
10
Alberto
28 ago 2024
·
Se alojó 1 noche
Great stay. The staff was very helpful. They have a pool which is a plus.
Great stay. The staff was very helpful. They have a pool which is a plus.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones sobre la limpieza son variadas: informes recurrentes de olores a humo o a humedad, cabello en toallas o baños, ropa de cama manchada, plagas y suciedad por mantenimiento contrastan con muchos comentarios elogiando las habitaciones y cocinas muy limpias.
Reseñas de huéspedes relacionadas
4
Brooke-Lynn
26 nov 2023
·
Se alojó 1 noche
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
The room was not very clean, and we were unable to get the room cleaned because staff doesn’t work on weekends. I asked for fresh towels and linens, and they never came. The ac unit was blowing air that smelled horrible.
8
Ebony
16 oct 2023
·
Se alojó 1 noche
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
My room had a musty smell like it had been shut up for an extended period of time. Some of the furnishings had a layer of dust on them.
4
Oscar
17 mar 2025
·
Se alojó 4 noches
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
10
Tierra
8 ene 2024
·
Se alojó 2 noches
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
The rooms were very clean. The beds were really comfortable. Definitely would stay again.
2
David
5 jun 2025
·
Se alojó 3 noches
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
4
Roman
13 jul 2023
·
Se alojó 1 noche
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
There was a towel on the shower door that was used (had lipstick) when we first arrived, the refrigerator top was full of dust, and the bed smelled like bad cologne. After these observations we could not trust that anything was clean. We will never return to this hotel.
4
Mary Ann
23 mar 2025
·
Se alojó 3 noches
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
2
alejandra
1 nov 2024
·
Se alojó 2 noches
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
I recently stayed at [Hotel Name], and unfortunately, my experience was far from pleasant. The only reason we stayed here was that other hotels in the area were fully booked for the night, leaving us with no other option. Upon arrival, we were taken to a room that had a strong smell of mildew and, to our dismay, roaches in the corner. Despite being advertised as a non-smoking hotel, the entire establishment reeked of smoke and marijuana, making it hard to feel comfortable. Additionally, the rooms appeared not to have been cleaned properly after the previous guests. We found a used towel in the restroom, which is simply unacceptable. Overall, my stay was disappointing due to the cleanliness issues and unpleasant odors. I would not recommend this hotel based on my experience.
2
Jaleen
29 jun 2025
·
Se alojó 2 noches
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
The room smell if mold or wetness. There was hair in multiple ares of the bathroom, including in the towels. When we went to tell the worker. He didn’t even want to give us his name.
10
Leticia
27 feb 2024
·
Se alojó 1 noche
Very clean and smells great. Very comfortable beds. Would recommend this place.
Very clean and smells great. Very comfortable beds. Would recommend this place.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites cuentan con cocina completa y se describen con frecuencia como espaciosas, con camas cómodas y Wi-Fi funcional. Se señala el ruido de otros pisos o del tráfico y problemas de mantenimiento ocasionales (baja presión de agua, accesorios rotos, pisos desnivelados, cerraduras de ventanas defectuosas).
Reseñas de huéspedes relacionadas
4
Afshin
10 mar 2025
·
Se alojó 3 noches
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 mar 2025
·
Se alojó 2 noches
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
10
Alberto
20 sept 2024
·
Se alojó 1 noche
Full sized kitchens and comfortable bed
Full sized kitchens and comfortable bed
10
Samuel
23 feb 2024
·
Se alojó 2 noches
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience
8
Michelle
11 dic 2023
·
Se alojó 6 noches
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.
8
Clivette
25 mar 2025
·
Se alojó 3 noches
Rooms were very spacious
Rooms were very spacious
2
dylan
13 nov 2024
·
Se alojó 4 noches
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
4
Armando
15 sept 2024
·
Se alojó 1 noche
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
10
David
16 feb 2024
·
Se alojó 2 noches
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍
10
Diana
10 nov 2025
·
Se alojó 1 noche
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
The stay was overall enjoyable. Everything was provided for the kitchen. Did not have to worry about disturbances. Very spacious rooms and bathroom.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es irregular: muchos huéspedes destacan al personal amable y servicial y al rápido registro de entrada, mientras que otros citan interacciones groseras, sobreventa o problemas con el registro de entrada, cargos duplicados, mostradores desatendidos y apoyo limitado de los servicios de habitaciones durante la estancia.
Reseñas de huéspedes relacionadas
6
Raquel
18 jun 2023
·
Se alojó 1 noche
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
My stay was good but after leaving I found out I was charged twice for my room. Once by Candle Suites and once by hotel.com, very disappointing.
10
Jesus
30 sept 2023
·
Se alojó 1 noche
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
STAFF WAS AMAZING! SUPER HELPFUL IN EVERYTHING:)
2
Carlos
2 abr 2024
·
Se alojó 2 noches
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
Terrible Company Policies. They overbooked and blamed Expedia for the issue. We had booked and paid for 5 double bed rooms. Upon arrival, one was dropped and 2 had been downgraded to single bed. The Staff did what they could but were limited due to the "computer system".
10
Ashley
10 oct 2023
·
Se alojó 2 noches
The staff was very courteous and like family.
The staff was very courteous and like family.
8
Ronnie
21 jun 2025
·
Se alojó 1 noche
good clean room and great staff
good clean room and great staff
2
Xavier
19 feb 2025
·
Se alojó 3 noches
Did not stay there they didn't honor the conformed booking
Did not stay there they didn't honor the conformed booking
2
dylan
13 nov 2024
·
Se alojó 4 noches
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
To start off the front desk staff are extremely rude & unprofessional, probably the most unprofessional front desk staff I have ever experienced at any hotel I’ve ever stayed at.. upon checking in we had just came off a long cruise, therefore had a decent amount of luggage.. the luggage trolly had all 4 flat tires and was extremely difficult to push, the next thing is the entire 2nd floor reeked of cigarette smoke, once we got into our room & got situated i realized our window doesn’t lock so I attempted to call the front desk where I found out our room phone does not work, they came up and just drilled the window shut, they said they would move us to a new room if they couldn’t fix the window, since they drilled the window shut they considered that being fixed. I pre paid for my hotel, when I arrived at the property they needed a credit card for the damage deposit. They charged me for the damage deposit twice and also charged my credit card for the entire stay again, I had 3 charges on my card from the property which the manager did refund me after I brought it up to them. Also the water pressure is horrendous, I needed to use a face cloth to get the soap off my body as the water had 0 pressure. Management said it was due to utilities maintenance that had taken place and they never came back to fix the issue
2
Lesley
26 jun 2024
·
Se alojó 2 noches
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
Get there to check in at 10pm and was told that they see my reservation by they do not have any rooms. The response we got was “sorry not our problem”! At the last minute we had to try and find another hotel available that night and at that time in the evening. I’d give a 0 if it was an option
10
Dominique
31 oct 2024
·
Se alojó 1 noche
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
INCREDIBLE quality for a great price, love the hospitality from the staff as well. I will definitely stay here again!
10
Maria
14 oct 2024
·
Se alojó 1 noche
Quick and easy check in
Quick and easy check in
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para viajar en coche con acceso a Beltway y tiendas cercanas, y varios huéspedes describen el área como tranquila. Algunos experimentaron ruido de tráfico debido al mal aislamiento de las ventanas.
Reseñas de huéspedes relacionadas
10
Mirwin
31 mar 2025
·
Se alojó 2 noches
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
10
Alberto
30 oct 2024
·
Se alojó 1 noche
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
I can get back on beltway 8 no problem. Price is great for a brand new room. 25 minute commute to my job.
10
Maria
5 sept 2024
·
Se alojó 1 noche
I enjoyed the full size kitchen. Walmart is right around the corner.
I enjoyed the full size kitchen. Walmart is right around the corner.
10
Jose
30 ago 2024
·
Se alojó 1 noche
Quiet and secluded area. Nice and friendly staff. Confy beds
Quiet and secluded area. Nice and friendly staff. Confy beds
10
Kholbie
10 dic 2023
·
Se alojó 2 noches
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
Very modern, clean, & comfortable . But weird smell in room when I arrived but cleared out once I turned on the a/c. Great location.
10
Shameerah
4 jul 2023
·
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
I loved loved loved booking here the room was great and it had a mini kitchen and plenty of pans if you needed them it was close to interstate but you couldn’t hear any of the cars it was not far from the places we wanted to go so believe me when I say I definitely will be booking here again‼️ and the 2 nights we stayed didn’t cost that much at all it was definitely a steal
10
Alberto
26 sept 2024
·
Se alojó 1 noche
Friendly staff. Quiet area
Friendly staff. Quiet area
10
Abdullai
2 dic 2023
·
Se alojó 1 noche
Great property and location
Great property and location
8
Gary
29 may 2023
·
Se alojó 1 noche
Convenience
Convenience
8
Richard
21 jun 2023
·
Se alojó 2 noches
The property was in a quiet location and the staff was helpful
The property was in a quiet location and the staff was helpful
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es limitado o inexistente a pesar de algunas indicaciones; algunos mencionan solo pasteles, avena, café o waffles, y café rancio. No se observan opciones de restauración consistentes en el lugar más allá de opciones continentales ligeras.
Reseñas de huéspedes relacionadas
4
Afshin
10 mar 2025
·
Se alojó 3 noches
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
4
William
10 mar 2025
·
Se alojó 2 noches
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
6
Parielle
9 abr 2024
·
Se alojó 4 noches
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
The front desk lady helped change my room from a king suite with a recliner chair to a full double bed suite with no extra charge which was nice. The overall stay was okay but room service did not come to our room not once to take our trash, give us clean towels or any of the sorts. The breakfast consisted of pastries, oatmeal, coffee, and a waffle maker so nothing fantastic. There was a $50 deposit that I didn’t know about. Maybe it was my fault for not doing my research but I was not aware. I didn’t complain about it since yes you will get that deposit money back to your card eventually but I was taken back on spending more money towards the room. The room was kind of laid out weird the tv was in a hard to see corner of the room, the ac was right next to the bed which did not allow the air to circulate at all. You could only feel it next to my bed which was a little annoying throughout the night I would wake up cloggy. The lighting in the room was also terrible, it was orange dim lighting. The only white lighting was in the bathroom. Overall the stay was okay but little things added up to make it a little annoying.
6
Marckus
15 mar 2024
·
Se alojó 2 noches
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
Didnt like limited breakfast. Otherwise everything was good. Customer service was great and quick.
2
Keshavprasad
30 dic 2024
·
Se alojó 1 noche
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
10
Matt
29 oct 2023
·
Se alojó 2 noches
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
Housekeeping didn't come to change the towels had to ask for replacements...no breakfast
4
Armando
15 sept 2024
·
Se alojó 1 noche
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
Kitchen in the room was nice and the restroom had been remodeled as well. However.... The room floor was uneven in some areas, the door handle for the bathroom fell off, the chair in the room was old and broken, the carpet where the AC unit sits was soaked due to the condensation, not a real breakfast which was an upset because thats why we booked it and should list it as a continental breakfast. Would not stay here again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
2
Luis
27 dic 2024
·
Se alojó 1 noche
No tenían la habitación que había separado para 5 personas, y me hicieron un cargo doble a mi tarjeta de crédito, ni siquiera toallas disponibles tenían ni desayuno
No tenían la habitación que había separado para 5 personas, y me hicieron un cargo doble a mi tarjeta de crédito, ni siquiera toallas disponibles tenían ni desayuno
10
Yadira
12 mar 2024
·
Se alojó 1 noche
Ideal por si quieres pasar varios días con la familia.
Ideal por si quieres pasar varios días con la familia.
10
CORINA
4 ago 2026
·
Se alojó 3 noches
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
The rooms were very very clean and the staff very nice one of them even helped us unload with out having to ask for help!!
2
Dominic
12 jul 2026
·
Se alojó 2 noches
Lots of prostitution and smoking within rooms were observed. Hair not mine was observed in shower (clear they do not clean between stays). Titles and stained grout lines. This has got to be the worst maintained facility I stayed in, I will not recommend anyone staying here.
Lots of prostitution and smoking within rooms were observed. Hair not mine was observed in shower (clear they do not clean between stays). Titles and stained grout lines. This has got to be the worst maintained facility I stayed in, I will not recommend anyone staying here.
2
David
30 jun 2026
·
Se alojó 1 noche
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
The place was disgusting. Pulled up in the parking lot saw a garbage in the parking lot and cat feeding dishes at the front door. Walked inside it smelled bad and was dirty. No refunds, turned around and left.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-30: 66.20606995010375USD
- 2026-10-31: 66.20606995010375USD
- 2026-11-01: 65.12674608650207USD
- 2026-11-02: 65.92930840530396USD
- 2026-11-03: 65.57288046512603USD
- 2026-11-04: 73.81525147094726USD
- 2026-11-05: 72.58096302604675USD
- 2026-11-06: 73.86365225753784USD
- 2026-11-07: 72.75813623390198USD
- 2026-11-08: 65.23573761405945USD
- 2026-11-09: 65.1375939491272USD
- 2026-11-10: 65.90128689727783USD
- 2026-11-11: 65.50634006900788USD
- 2026-11-12: 65.54972297115326USD
- 2026-11-13: 64.27919804897309USD
- 2026-11-14: 72.30279955101012USD
- 2026-11-15: 64.27919804897309USD
- 2026-11-16: 64.27919804897309USD
- 2026-11-17: 64.27919804897309USD
- 2026-11-18: 64.27919804897309USD
- 2026-11-19: 64.27919804897309USD
- 2026-11-20: 64.27919804897309USD
- 2026-11-21: 64.24906937141418USD
- 2026-11-22: 64.27919804897309USD
- 2026-11-23: 64.27919804897309USD
- 2026-11-24: 64.27919804897309USD
- 2026-11-25: 64.27919804897309USD
- 2026-11-26: 64.27919804897309USD
- 2026-11-27: 61.22641374893188USD
- 2026-11-28: 64.24906937141418USD
- 2026-11-29: 64.27919804897309USD
- 2026-11-30: 64.27919804897309USD
- 2026-12-01: 64.27919804897309USD
- 2026-12-02: 64.27919804897309USD
- 2026-12-03: 64.27919804897309USD
- 2026-12-04: 64.27919804897309USD
- 2026-12-05: 61.22641374893188USD
- 2026-12-06: 64.42411831302643USD
- 2026-12-07: 64.42411831302643USD
- 2026-12-08: 66.24743971462249USD
- 2026-12-09: 66.24743971462249USD
- 2026-12-10: 66.24743971462249USD
- 2026-12-11: 66.24743971462249USD
- 2026-12-12: 63.23482413520813USD
- 2026-12-13: 66.24743971462249USD
- 2026-12-14: 66.24743971462249USD
- 2026-12-15: 64.27919804897309USD
- 2026-12-16: 66.24743971462249USD
- 2026-12-17: 64.27919804897309USD
- 2026-12-18: 61.22641374893188USD
- 2026-12-19: 64.24906937141418USD
- 2026-12-20: 64.42411831302643USD
- 2026-12-21: 64.42411831302643USD
- 2026-12-22: 65.27335892486572USD
- 2026-12-23: 66.24743971462249USD
- 2026-12-24: 67.85416716880798USD
- 2026-12-25: 63.23482413520813USD
- 2026-12-26: 63.23482413520813USD
- 2026-12-27: 67.29181362838744USD
- 2026-12-28: 67.10845568561554USD
- 2026-12-29: 66.2775683921814USD
- 2026-12-30: 66.24743971462249USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Piscina disponible de 10:00 a 22:00.
- Es posible realizar el registro de salida sin contacto personal.
- Depósito por mascotas: 100.00 USD por semana.
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
WiFi gratuito
Ascensor
Centro de negocios
Máquinas expendedoras
Fitness Center (24-hour)
24-Hour Front Desk
Servicios
Centro de negocios
Ascensor
24-Hour Front Desk
Conference Space
Laundry Facilities
Actividades
Fitness Center (24-hour)
Aparcamiento
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
General
Máquinas expendedoras
Smoke-Free Property
Internet
WiFi gratuito
Internet (Wired) (free)