Hotel Unknown
From
92 USD
a notte
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From
92 USD
a notte
Informazioni su questa struttura
Visita la spa completa e lasciati coccolare! Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala ricevimenti.
Servizi
Visita la spa completa e lasciati coccolare! Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala ricevimenti.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli.
Ristorazione
Hotel Unknown ospita un ristorante. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione continentale viene servita gratuitamente tutti i giorni dalle ore 07:30 alle ore 11:00.
Camere
Rilassati in una delle 20 camere della struttura, complete di aria condizionata e TV a schermo piatto. Le camere sono dotate di balcone o patio. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia e set di cortesia gratuiti.
Posizione
Se decidi di alloggiare presso Hotel Unknown di Mérida (Centro di Mérida), in 5 minuti di auto potrai raggiungere Paseo de Montejo e Plaza Grande. Questo hotel con spa dista 1,8 km da Catedral de Mérida e 3,4 km da Centro Congressi Yucatan International Convention Center.
Nelle vicinanze
Santiago Park(0.3 miglia)
Casa Frederick Catherwood(0.3 miglia)
Biblioteca inglese di Mérida(0.4 miglia)
Parco Santa Lucia(0.6 miglia)
Università Autonoma dello Yucatán(0.6 miglia)
Teatro José Peón Contreras(0.7 miglia)
Casa della Cultura del Mayab(0.7 miglia)
Parco Hidalgo(0.8 miglia)
Casinò La Cima(0.8 miglia)
Centro Culturale El Olimpo(0.8 miglia)
Palacio Municipal de Mérida(0.8 miglia)
Plaza Grande(0.9 miglia)
Catedral de Mérida(0.9 miglia)
Museo Casa Montejo(0.9 miglia)
Passaggio della Rivoluzione(0.9 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Mérida (MID)(4.4 miglia)
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Servizio di pulizia
Posizione
Colonia Barrio Santiago Calle 53 # 559 B y C, Quartiere di Santiago, Merida, Comune di Mérida, Yucatan, Messico
Santiago Park (0.3 miglia)
Casa Frederick Catherwood (0.3 miglia)
Biblioteca inglese di Mérida (0.4 miglia)
Parco Santa Lucia (0.6 miglia)
Università Autonoma dello Yucatán (0.6 miglia)
Teatro José Peón Contreras (0.7 miglia)
Opzioni camera
11
Suite Premium, 2 camere da letto, piscina privata
Dettagli della camera
1 Letto Matrimoniale Extra Large
e 1 Letto Matrimoniale Grande
Posti letto: 4
581 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
10
Camera Standard, 1 letto king, piscina privata
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
377 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
8
Camera Standard, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
355 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
10
Doppia Standard, 2 letti queen
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
452 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
7
Doppia Standard, 2 letti queen, piscina privata
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
409 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
Recensioni degli ospiti su Hotel Unknown
8.7
Ottimo
Sulla base di 473 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
In base alle recensioni, Hotel Unknown è lodato per il personale cordiale, le camere spaziose (alcune con piscina privata) e i tranquilli e lussureggianti giardini con una piacevole piscina, situato in un quartiere tranquillo di Santiago a circa 15-20 minuti a piedi dal centro di Merida.
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Cosa pensano gli ospiti
In base alle recensioni, Hotel Unknown è lodato per il personale cordiale, le camere spaziose (alcune con piscina privata) e i tranquilli e lussureggianti giardini con una piacevole piscina, situato in un quartiere tranquillo di Santiago a circa 15-20 minuti a piedi dal centro di Merida.
I massaggi nella spa in loco ricevono frequenti elogi. I principali svantaggi includono Wi-Fi e acqua calda non sempre affidabili, un condizionatore che può avere difficoltà, colazioni semplici con varietà limitata e orari limitati per bar o ristorante. Gli ospiti menzionano anche passerelle irregolari in ghiaia o legno, l'assenza di parcheggio in loco (solo parcheggio in strada) e occasionali insetti. Aspettatevi un soggiorno boutique tranquillo con alloggi spaziosi e qualche piccola imperfezione operativa.
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Servizi
Le piscine e i giardini lussureggianti sono un punto forte, con alcune camere che offrono piscine private; la spa in loco e i massaggi ricevono elogi costanti. Tra i lati negativi, orari limitati per bar e ristorante, assenza di parcheggio in loco (solo parcheggio in strada), passerelle irregolari in ghiaia/legno e occasionali lavori di ristrutturazione.
Recensioni degli ospiti correlate
10
Michael
1 feb 2025
·
Soggiorno di 1 notte
A lovely boutique hotel with delightful staff and lush greenery surrounding a pool that is built for short laps and cooling off. The rooms are spacious, some with their own plunge pools and comfy couches on which to lounge. The in-house massage therapists are an extra bonus. The hotel is conveniently located in a quieter part of Merida but close enough to the center of town, a 20-minute walk away. The Marcado Santiago is but 5 minutes away on foot and offers authentic local fare along with a living gallery of community activities such as dance and celebrations. About an hour's drive from the beaches of the Gulf, and nearby cenotes. A perfect hideaway from winter's wrath. Breakfast is good too.
A lovely boutique hotel with delightful staff and lush greenery surrounding a pool that is built for short laps and cooling off. The rooms are spacious, some with their own plunge pools and comfy couches on which to lounge. The in-house massage therapists are an extra bonus. The hotel is conveniently located in a quieter part of Merida but close enough to the center of town, a 20-minute walk away. The Marcado Santiago is but 5 minutes away on foot and offers authentic local fare along with a living gallery of community activities such as dance and celebrations. About an hour's drive from the beaches of the Gulf, and nearby cenotes. A perfect hideaway from winter's wrath. Breakfast is good too.
8
Imelda
1 ago 2025
·
Soggiorno di 4 notti
The place was fully rustic. The A/C was not able to cool the living room part of the room. The bedroom, however, did manage to get cool. The floors were not as clean as they could have been- I found this out after walking on them with only my socks. It was difficult reaching our room as we had to traverse railroad ties that were half buried into the ground. The foilage leading to our room was overgrown. There was no telephone in room- glad there wasn’t an emergency.
The place was fully rustic. The A/C was not able to cool the living room part of the room. The bedroom, however, did manage to get cool. The floors were not as clean as they could have been- I found this out after walking on them with only my socks. It was difficult reaching our room as we had to traverse railroad ties that were half buried into the ground. The foilage leading to our room was overgrown. There was no telephone in room- glad there wasn’t an emergency.
8
Margarita
9 nov 2024
·
Soggiorno di 3 notti
Hotel interesante en el Barrio de Santiago. No esta tan cerca del Centro Historico, caminando son 15 a 20 min. No lo recomiendo para personas de 3a. Edad o con niños, los pasillos para llegar a los cuartos y albercas no tienen piso, sino troncos de madera desiguales y grava, lo que hace imposible llevar maletas, silla de ruedas, carriola y es facil caerse.
Hotel interesante en el Barrio de Santiago. No esta tan cerca del Centro Historico, caminando son 15 a 20 min. No lo recomiendo para personas de 3a. Edad o con niños, los pasillos para llegar a los cuartos y albercas no tienen piso, sino troncos de madera desiguales y grava, lo que hace imposible llevar maletas, silla de ruedas, carriola y es facil caerse.
10
Ariel
4 gen 2026
·
Soggiorno di 3 notti
We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
8
Oscar
29 ago 2025
·
Soggiorno di 4 notti
El unico detalle es que hay que estacionarse en la calle.
El unico detalle es que hay que estacionarse en la calle.
10
Maria
8 mag 2025
·
Soggiorno di 3 notti
He estado en este hotel por varias ocasiones, es nuestro punto de partida para conocer Yucatán. No tiene estacionamiento pero la calle ha resultado muy segura. Cerca del Centro si te gusta caminar y de varios lugares de interés como la Plaza Santa Lucía. A unos pasos de la parada del VayVen (transporte publico). Estaba en remodelación lo cual fue un inconveniente para el restaurante ya que solo tenía servicio por la mañana. El plus es que ahora hay un servicio de Spa fabuloso. Si fue un poco difícil para mi madre, persona de la tercera edad el acceso al cuarto, pero nada que no pudiéramos resolver, y el encargado del hotel nos prestó una silla de ruedas. El lugar en sí es encantador pero lo mejor es la atención de su personal ¡de lo mejor en mis experiencias de viajera!
He estado en este hotel por varias ocasiones, es nuestro punto de partida para conocer Yucatán. No tiene estacionamiento pero la calle ha resultado muy segura. Cerca del Centro si te gusta caminar y de varios lugares de interés como la Plaza Santa Lucía. A unos pasos de la parada del VayVen (transporte publico). Estaba en remodelación lo cual fue un inconveniente para el restaurante ya que solo tenía servicio por la mañana. El plus es que ahora hay un servicio de Spa fabuloso. Si fue un poco difícil para mi madre, persona de la tercera edad el acceso al cuarto, pero nada que no pudiéramos resolver, y el encargado del hotel nos prestó una silla de ruedas. El lugar en sí es encantador pero lo mejor es la atención de su personal ¡de lo mejor en mis experiencias de viajera!
4
Myrna Oyuky
10 ott 2025
·
Soggiorno di 5 notti
las isntalaciones muy viejas decia alberca y era una pila y muy caro
las isntalaciones muy viejas decia alberca y era una pila y muy caro
10
justo cuauhtémoc
1 set 2024
·
Soggiorno di 3 notti
Fascinantes las albercas ,solo deberían dejar de dar el servicio más tarde de las 8 pm
Fascinantes las albercas ,solo deberían dejar de dar el servicio más tarde de las 8 pm
10
Michael Francis
27 nov 2025
·
Soggiorno di 6 notti
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
8
Karla
15 set 2025
·
Soggiorno di 3 notti
El personal es amable, pero no hay quien pueda llevar una botella de agua a las habitaciones, ni nada desde las 3 de la tarde. La alberca esta muy bonita y cómoda, pero del mismo modo no hay nadie que ofrezca algo de tomar
El personal es amable, pero no hay quien pueda llevar una botella de agua a las habitaciones, ni nada desde las 3 de la tarde. La alberca esta muy bonita y cómoda, pero del mismo modo no hay nadie que ofrezca algo de tomar
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Pulizia
Molti ospiti trovano le camere pulite, ma diversi segnalano polvere sotto i letti, insetti (scarafaggi o persino uno scorpione) e occasionali problemi di muffa o manutenzione. La pulizia generale appare variabile.
Recensioni degli ospiti correlate
8
Iris Adriana
28 lug 2025
·
Soggiorno di 3 notti
En limpieza di 3 estrellas porque al buscar un arete miré bajo de la cama y había basura y mucho polvo, como que esa área no la limpian regularmente. Pero el resto de la habitación limpia.
En limpieza di 3 estrellas porque al buscar un arete miré bajo de la cama y había basura y mucho polvo, como que esa área no la limpian regularmente. Pero el resto de la habitación limpia.
4
Yael
18 mar 2025
·
Soggiorno di 2 notti
The room smelled like mold and my brother in laws room had visible black mold on the ceiling.
The room smelled like mold and my brother in laws room had visible black mold on the ceiling.
8
Josefina
10 set 2024
·
Soggiorno di 11 notti
This hotel is beautiful! It’s wonderfully maintained and really easy to find parking, also rather quiet compared to the city center. I will say, this is not their fault but they might want to consider redoing the doors or adding bug nets- I found a huge cockroach in my room one night and saw another going under the door to another room. It’s kinda unavoidable in the tropical climate but it would be helpful if the doors didn’t have huge gaps! In any case, it was a beautiful space and I would stay here again!
This hotel is beautiful! It’s wonderfully maintained and really easy to find parking, also rather quiet compared to the city center. I will say, this is not their fault but they might want to consider redoing the doors or adding bug nets- I found a huge cockroach in my room one night and saw another going under the door to another room. It’s kinda unavoidable in the tropical climate but it would be helpful if the doors didn’t have huge gaps! In any case, it was a beautiful space and I would stay here again!
8
Camilla
4 feb 2026
·
Soggiorno di 7 notti
A very pleasant stay. Staff were very welcoming and amenable. Room was clean and comfortable. Only complaint was the shower and trying to figure out how to get enough hot water to finish a shower.
A very pleasant stay. Staff were very welcoming and amenable. Room was clean and comfortable. Only complaint was the shower and trying to figure out how to get enough hot water to finish a shower.
8
ALEJANDRA
16 gen 2025
·
Soggiorno di 4 notti
El lugar y sus empleados son divinos. Lo que si es que falla un poco la limpieza de la habitación, el piso muy sucio, creo no se trapea. Solo eso.
El lugar y sus empleados son divinos. Lo que si es que falla un poco la limpieza de la habitación, el piso muy sucio, creo no se trapea. Solo eso.
10
Maritza
22 gen 2024
·
Soggiorno di 3 notti
El hotel es bonito aunque lejos del centro.Tiene todo lo necesario para una excelente estancia se encuentra un poco descuidado. El desayuno tiene costo extra pero está rico y completo, acorde a los precios. Soliciten a diario la limpieza ya que encontramos un alacrán y una cucaracha, aspecto que definitivamente arruina el alojamiento.
El hotel es bonito aunque lejos del centro.Tiene todo lo necesario para una excelente estancia se encuentra un poco descuidado. El desayuno tiene costo extra pero está rico y completo, acorde a los precios. Soliciten a diario la limpieza ya que encontramos un alacrán y una cucaracha, aspecto que definitivamente arruina el alojamiento.
10
Juan Roberto Esparza
15 nov 2024
·
Soggiorno di 7 notti
Me gustó mucho la limpieza, la comodidad de la cama y las almohadas. El personal muy amigable. El hotel rústico y muy bonito. Lo recomiendo ampliamente.
Me gustó mucho la limpieza, la comodidad de la cama y las almohadas. El personal muy amigable. El hotel rústico y muy bonito. Lo recomiendo ampliamente.
8
IRENE
22 nov 2025
·
Soggiorno di 2 notti
Personal amable, pero no estaba muy limpio
Personal amable, pero no estaba muy limpio
10
DAVID FUENTES
29 ott 2025
·
Soggiorno di 3 notti
Todo muy bien. Buen trato. Cuarto amplio y limpio. Buena elección.
Todo muy bien. Buen trato. Cuarto amplio y limpio. Buena elección.
2
Leila
23 ago 2025
·
Soggiorno di 1 notte
I am requesting a refund. Last night I tried to contact you, but nobody followed up on my complaint. Around 10:30 p.m., I saw one large dead cockroach and another one alive in my room, which I had to kill. When I reported this to the receptionist, he told me I could use a spray — which is a completely inappropriate response. I explained that I have asthma, and he replied that I should have told them earlier. I said that I should not have to notify the hotel in advance in order to avoid being exposed to pesticides. I was moved to another room, but I still could not sleep well. There was no blanket, I was unsure if there were more cockroaches, and there was no fridge in the room. Overall, I am very upset with Expedia for this experience and the lack of proper support.
I am requesting a refund. Last night I tried to contact you, but nobody followed up on my complaint. Around 10:30 p.m., I saw one large dead cockroach and another one alive in my room, which I had to kill. When I reported this to the receptionist, he told me I could use a spray — which is a completely inappropriate response. I explained that I have asthma, and he replied that I should have told them earlier. I said that I should not have to notify the hotel in advance in order to avoid being exposed to pesticides. I was moved to another room, but I still could not sleep well. There was no blanket, I was unsure if there were more cockroaches, and there was no fridge in the room. Overall, I am very upset with Expedia for this experience and the lack of proper support.
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Camere
Le camere sono spaziose e confortevoli, molte con patio o piscina privata; i letti sono generalmente apprezzati. I principali svantaggi includono Wi-Fi e acqua calda non sempre affidabili, un condizionatore che può avere difficoltà nelle aree living, occasionale rumore della strada e l'assenza di frigoriferi in camera.
Recensioni degli ospiti correlate
10
Emil
2 nov 2025
·
Soggiorno di 15 notti
Jättetrevlig och hjälpsam personal. Fint rum, wifi hade lite problem i mellanåt men var enkelt fixat med en omstart av routern på rummet. Frukosten var trevlig.
Jättetrevlig och hjälpsam personal. Fint rum, wifi hade lite problem i mellanåt men var enkelt fixat med en omstart av routern på rummet. Frukosten var trevlig.
8
Imelda
1 ago 2025
·
Soggiorno di 4 notti
The place was fully rustic. The A/C was not able to cool the living room part of the room. The bedroom, however, did manage to get cool. The floors were not as clean as they could have been- I found this out after walking on them with only my socks. It was difficult reaching our room as we had to traverse railroad ties that were half buried into the ground. The foilage leading to our room was overgrown. There was no telephone in room- glad there wasn’t an emergency.
The place was fully rustic. The A/C was not able to cool the living room part of the room. The bedroom, however, did manage to get cool. The floors were not as clean as they could have been- I found this out after walking on them with only my socks. It was difficult reaching our room as we had to traverse railroad ties that were half buried into the ground. The foilage leading to our room was overgrown. There was no telephone in room- glad there wasn’t an emergency.
8
Claudia
7 apr 2025
·
Soggiorno di 3 notti
This is a very good hotel. The building is lovely as well as the pool. Rooms are very spacious and comfortable and the air conditioning works properly, which is a must in Merida. The one thing we were not too keen on was the fact that the hotel is about 20 minutes walk from the centre which made it difficult sometimes. The surrounding streets are very quiet and somewhat dark so that’s something to consider when you are waking back to the hotel at night.
This is a very good hotel. The building is lovely as well as the pool. Rooms are very spacious and comfortable and the air conditioning works properly, which is a must in Merida. The one thing we were not too keen on was the fact that the hotel is about 20 minutes walk from the centre which made it difficult sometimes. The surrounding streets are very quiet and somewhat dark so that’s something to consider when you are waking back to the hotel at night.
6
Ivar
15 feb 2026
·
Soggiorno di 1 notte
Our stay at Hotel Unknown was average, but the arrival left a poor first impression. The check-in process was difficult and far from welcoming. We arrived about an hour and a half early, and although our room was ready, we were asked to pay €15 to access it. That didn’t feel like service, especially since the room was already available. After that, communication remained minimal and not particularly friendly. The room itself was fine. However, it was somewhat noisy on the road-facing side, and the air conditioning was not turned on upon arrival, so the room was still warm. Overall, it was okay — but nothing more than that.
Our stay at Hotel Unknown was average, but the arrival left a poor first impression. The check-in process was difficult and far from welcoming. We arrived about an hour and a half early, and although our room was ready, we were asked to pay €15 to access it. That didn’t feel like service, especially since the room was already available. After that, communication remained minimal and not particularly friendly. The room itself was fine. However, it was somewhat noisy on the road-facing side, and the air conditioning was not turned on upon arrival, so the room was still warm. Overall, it was okay — but nothing more than that.
10
Leanne
19 feb 2025
·
Soggiorno di 5 notti
This is a great hotel in a very good location. The rooms are large and very quiet. There is a beautiful pool. The included breakfast was very good. WiFi is a little inconsistent as was the hot water for the shower but overall we had a great stay and I would definitely stay again.
This is a great hotel in a very good location. The rooms are large and very quiet. There is a beautiful pool. The included breakfast was very good. WiFi is a little inconsistent as was the hot water for the shower but overall we had a great stay and I would definitely stay again.
10
Rodney
23 gen 2024
·
Soggiorno di 14 notti
Need some sort of refrigeration in the room. It's not very eco-friendly to have to throw food and drinks away.
Need some sort of refrigeration in the room. It's not very eco-friendly to have to throw food and drinks away.
10
Ariel
4 gen 2026
·
Soggiorno di 3 notti
We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
8
Julie
27 feb 2025
·
Soggiorno di 7 notti
The hotel is in Barrio de Santiago, a quiet, gentrifying area just west of the Centro. I liked the staff very much - they were super helpful and super nice and patient with my rusty Spanish. The plunge pool was very welcoming and clean, great to cool off after a hot day walking around. Walking to the room was quite tricky. Not great for unsteady walkers. The coffee at breakfast was limited to 1 cup and really, it was awful. There was a coffee maker in the room which was also limited to 1 cup each, but we didn't use it. The hot water in the shower lasted 5 minutes or so, but a tepid shower was OK given the heat. There was nowhere to hang a wet bathing suit to dry (if anything ever really dries in Mérida.) A clothesline in the shower would've been perfect. The room had a bedroom and an anteroom with a couch but it felt cave-like in that it was very dark, even with the lights on. Not enough hangers. Generally, the room was just OK though the bed was very comfortable. The location is good. The nearby Parque de Santiago has a mercado with some "taquerias" and "loncherias". Plus music and dancing on Tuesday evenings. There are cafes nearby the hotel with very good coffee. A 20-minute walk to the central plaza and to Paseo Montejo. 30 minutes to the central mercado. All-in-all, it was a pleasant stay but I will not use the hotel again. I'd prefer something lighter and brighter.
The hotel is in Barrio de Santiago, a quiet, gentrifying area just west of the Centro. I liked the staff very much - they were super helpful and super nice and patient with my rusty Spanish. The plunge pool was very welcoming and clean, great to cool off after a hot day walking around. Walking to the room was quite tricky. Not great for unsteady walkers. The coffee at breakfast was limited to 1 cup and really, it was awful. There was a coffee maker in the room which was also limited to 1 cup each, but we didn't use it. The hot water in the shower lasted 5 minutes or so, but a tepid shower was OK given the heat. There was nowhere to hang a wet bathing suit to dry (if anything ever really dries in Mérida.) A clothesline in the shower would've been perfect. The room had a bedroom and an anteroom with a couch but it felt cave-like in that it was very dark, even with the lights on. Not enough hangers. Generally, the room was just OK though the bed was very comfortable. The location is good. The nearby Parque de Santiago has a mercado with some "taquerias" and "loncherias". Plus music and dancing on Tuesday evenings. There are cafes nearby the hotel with very good coffee. A 20-minute walk to the central plaza and to Paseo Montejo. 30 minutes to the central mercado. All-in-all, it was a pleasant stay but I will not use the hotel again. I'd prefer something lighter and brighter.
10
Michael Francis
27 nov 2025
·
Soggiorno di 6 notti
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
10
Matthew Dionne
19 apr 2025
·
Soggiorno di 3 notti
Great and spacious room, comfy bed, nice shower. Easily accessible from Centro either by car or by foot. There’s construction happening around the hotel, so a bit noisy in the morning but the room darkening curtains help. The main pool seems nice and clean (didn’t use it) and the small pool in the back garden of room #4 was lovely. Would’ve been nice to have a small fridge in the room to keep drinks cold, or complimentary ice bucket/ice. Air conditioning worked great though! Overall a solid place that offers a lot of value for the cost.
Great and spacious room, comfy bed, nice shower. Easily accessible from Centro either by car or by foot. There’s construction happening around the hotel, so a bit noisy in the morning but the room darkening curtains help. The main pool seems nice and clean (didn’t use it) and the small pool in the back garden of room #4 was lovely. Would’ve been nice to have a small fridge in the room to keep drinks cold, or complimentary ice bucket/ice. Air conditioning worked great though! Overall a solid place that offers a lot of value for the cost.
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Servizio
Il personale è spesso descritto come caloroso, attento e disponibile, con alcuni membri della reception particolarmente lodati. Tuttavia, diverse recensioni citano check-in poco accoglienti, gestione inefficiente dei problemi e un servizio a volte lento o con personale insufficiente.
Recensioni degli ospiti correlate
4
Jennifer S
18 gen 2026
·
Soggiorno di 3 notti
El hotel me pareció cómodo pero el personal del hotel, específicamente las recepcionistas fueron poco profesionales, sin manejo de servicio al cliente (contrario al masajista y a la persona que atendía el restaurante) ya que nos acusaron de haber orinado una almohada sin haberlo verificado antes (evidentemente no fue cierto), nos quisieron cobrar alcohol que no consumimos y primero nos dijeron que si podría haber late check out, planeamos nuestro día conforme a eso y luego nos dijeron que no. Sin duda es un hotel con potencial pero la falla está en sus recepcionistas
El hotel me pareció cómodo pero el personal del hotel, específicamente las recepcionistas fueron poco profesionales, sin manejo de servicio al cliente (contrario al masajista y a la persona que atendía el restaurante) ya que nos acusaron de haber orinado una almohada sin haberlo verificado antes (evidentemente no fue cierto), nos quisieron cobrar alcohol que no consumimos y primero nos dijeron que si podría haber late check out, planeamos nuestro día conforme a eso y luego nos dijeron que no. Sin duda es un hotel con potencial pero la falla está en sus recepcionistas
2
Edgard
25 dic 2025
·
Soggiorno di 1 notte
No funcionaba el internet La atención de front desk pésimo con actitud soberbia y sin solucionar la problemática Nunca tuvimos agua caliente… se acababa en 3 mins El acceso a cuartos estaba con arreglos dificultando el acceso Dejo mucho que desear
No funcionaba el internet La atención de front desk pésimo con actitud soberbia y sin solucionar la problemática Nunca tuvimos agua caliente… se acababa en 3 mins El acceso a cuartos estaba con arreglos dificultando el acceso Dejo mucho que desear
2
Edgard
1 dic 2025
·
Soggiorno di 2 notti
Bastante DECEPCIONADO. Fuimos recomendados por el primo de los dueños y bastante inconforme… internet sin funcionar, no había agua caliente con la justificación de SOLO TENER 20 litros disponibles y ni eso… una persona en front desk grosera, despota y justificando la deficiencia de servicios. Baños descuidados con taza rota… muy mal para tratar de se un hotel boutique. Hay miles de opciones mucho mejores…. NO REGRESRIA!
Bastante DECEPCIONADO. Fuimos recomendados por el primo de los dueños y bastante inconforme… internet sin funcionar, no había agua caliente con la justificación de SOLO TENER 20 litros disponibles y ni eso… una persona en front desk grosera, despota y justificando la deficiencia de servicios. Baños descuidados con taza rota… muy mal para tratar de se un hotel boutique. Hay miles de opciones mucho mejores…. NO REGRESRIA!
6
Ivar
15 feb 2026
·
Soggiorno di 1 notte
Our stay at Hotel Unknown was average, but the arrival left a poor first impression. The check-in process was difficult and far from welcoming. We arrived about an hour and a half early, and although our room was ready, we were asked to pay €15 to access it. That didn’t feel like service, especially since the room was already available. After that, communication remained minimal and not particularly friendly. The room itself was fine. However, it was somewhat noisy on the road-facing side, and the air conditioning was not turned on upon arrival, so the room was still warm. Overall, it was okay — but nothing more than that.
Our stay at Hotel Unknown was average, but the arrival left a poor first impression. The check-in process was difficult and far from welcoming. We arrived about an hour and a half early, and although our room was ready, we were asked to pay €15 to access it. That didn’t feel like service, especially since the room was already available. After that, communication remained minimal and not particularly friendly. The room itself was fine. However, it was somewhat noisy on the road-facing side, and the air conditioning was not turned on upon arrival, so the room was still warm. Overall, it was okay — but nothing more than that.
10
Abigail
3 ago 2025
·
Soggiorno di 3 notti
The property is perfect for a relaxing and fun visit to Merida. The hotel pool and private plunge pools are a real plus in the hot weather. The rooms are well appointed, the air conditioning works great, and the beds are super comfortable. The greenery and plants make the outdoor space feel like a tropical paradise. Above all, the staff are exceptional. The front desk staff are very knowledgeable about Merida and take care of every detail with great professionalism. The operations team is on top of every detail. The cleaning staff and wait staff are super helpful, willing to go over and beyond to make sure guests have what they need. I highly recommend the spa, too! Hotel Unknown is like my home away from home and the only place I stay when visiting Merida. I can’t wait to go back.
The property is perfect for a relaxing and fun visit to Merida. The hotel pool and private plunge pools are a real plus in the hot weather. The rooms are well appointed, the air conditioning works great, and the beds are super comfortable. The greenery and plants make the outdoor space feel like a tropical paradise. Above all, the staff are exceptional. The front desk staff are very knowledgeable about Merida and take care of every detail with great professionalism. The operations team is on top of every detail. The cleaning staff and wait staff are super helpful, willing to go over and beyond to make sure guests have what they need. I highly recommend the spa, too! Hotel Unknown is like my home away from home and the only place I stay when visiting Merida. I can’t wait to go back.
10
Carol
6 nov 2024
·
Empleados muy serviciales, Mario y Marielis (recepción) son personas excepcionales con buena conversación y facilitan todo el proceso dentro y hasta fuera del hotel. En general el hotel está muy bien ubicado si deseas quedarte centro Merida, limpio, habitaciones grandes, bien distribuidas y acogedoras. Queda en un sector que se nota está en pleno resurgimiento, remozando viviendas en construcción y esperamos pronto las calles. Volvería a quedarme sin duda.
Empleados muy serviciales, Mario y Marielis (recepción) son personas excepcionales con buena conversación y facilitan todo el proceso dentro y hasta fuera del hotel. En general el hotel está muy bien ubicado si deseas quedarte centro Merida, limpio, habitaciones grandes, bien distribuidas y acogedoras. Queda en un sector que se nota está en pleno resurgimiento, remozando viviendas en construcción y esperamos pronto las calles. Volvería a quedarme sin duda.
10
Michael Francis
27 nov 2025
·
Soggiorno di 6 notti
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
10
Rodolfo
10 nov 2025
·
Soggiorno di 9 notti
El lugar está muy bien cuidado. Las habitaciones de buen tamaño y suficientemente aisladas. El servicio del personal es sumamente destacable por su disposición, amabilidad y proclividad a atendernos. Sin duda es una gran opción para volver!
El lugar está muy bien cuidado. Las habitaciones de buen tamaño y suficientemente aisladas. El servicio del personal es sumamente destacable por su disposición, amabilidad y proclividad a atendernos. Sin duda es una gran opción para volver!
10
KARIN
16 mag 2025
·
Soggiorno di 6 notti
Karina and Jose along with all the other staff are fantastic. They really made our stay even more enjoyable
Karina and Jose along with all the other staff are fantastic. They really made our stay even more enjoyable
2
Leila
23 ago 2025
·
Soggiorno di 1 notte
I am requesting a refund. Last night I tried to contact you, but nobody followed up on my complaint. Around 10:30 p.m., I saw one large dead cockroach and another one alive in my room, which I had to kill. When I reported this to the receptionist, he told me I could use a spray — which is a completely inappropriate response. I explained that I have asthma, and he replied that I should have told them earlier. I said that I should not have to notify the hotel in advance in order to avoid being exposed to pesticides. I was moved to another room, but I still could not sleep well. There was no blanket, I was unsure if there were more cockroaches, and there was no fridge in the room. Overall, I am very upset with Expedia for this experience and the lack of proper support.
I am requesting a refund. Last night I tried to contact you, but nobody followed up on my complaint. Around 10:30 p.m., I saw one large dead cockroach and another one alive in my room, which I had to kill. When I reported this to the receptionist, he told me I could use a spray — which is a completely inappropriate response. I explained that I have asthma, and he replied that I should have told them earlier. I said that I should not have to notify the hotel in advance in order to avoid being exposed to pesticides. I was moved to another room, but I still could not sleep well. There was no blanket, I was unsure if there were more cockroaches, and there was no fridge in the room. Overall, I am very upset with Expedia for this experience and the lack of proper support.
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Posizione
Tranquillo quartiere di Santiago a circa 15-20 minuti a piedi dal centro storico; il Mercado de Santiago è nelle vicinanze. Molti si sentono sicuri di giorno ma preferiscono prendere un taxi di notte a causa delle strade buie e silenziose.
Recensioni degli ospiti correlate
10
Oscar Raziel
13 mag 2024
·
Soggiorno di 1 notte
Muy linda experiencia, super buena ubicación en el centro histórico pero a la distancia adecuada para no estar tan lleno.
Muy linda experiencia, super buena ubicación en el centro histórico pero a la distancia adecuada para no estar tan lleno.
8
Claudia
7 apr 2025
·
Soggiorno di 3 notti
This is a very good hotel. The building is lovely as well as the pool. Rooms are very spacious and comfortable and the air conditioning works properly, which is a must in Merida. The one thing we were not too keen on was the fact that the hotel is about 20 minutes walk from the centre which made it difficult sometimes. The surrounding streets are very quiet and somewhat dark so that’s something to consider when you are waking back to the hotel at night.
This is a very good hotel. The building is lovely as well as the pool. Rooms are very spacious and comfortable and the air conditioning works properly, which is a must in Merida. The one thing we were not too keen on was the fact that the hotel is about 20 minutes walk from the centre which made it difficult sometimes. The surrounding streets are very quiet and somewhat dark so that’s something to consider when you are waking back to the hotel at night.
10
Ellene
11 feb 2025
·
Soggiorno di 1 notte
Great service, super quiet room, comfortable king bed, nice bathroom amenities, great breakfast included. Location is close to the airport but also conveniently located near the historic center. Highly recommend!
Great service, super quiet room, comfortable king bed, nice bathroom amenities, great breakfast included. Location is close to the airport but also conveniently located near the historic center. Highly recommend!
8
harinder
22 ago 2025
·
Soggiorno di 4 notti
Hotel is located in a quiet neighborhood. Need DiDi/Uber to go places. It is a different kind of hotel, coming from western country. Only give you limited things for breakfast. Pool is ok, but you have to claim it. If some family is using it, you cannot use it, there is no place to just hang out. Rooms are unique, with sitting area. Because of the greenery at the hotel, lots of mosquitoes, I got bit many times. It was decent hotel, but, I will not be staying there next time.
Hotel is located in a quiet neighborhood. Need DiDi/Uber to go places. It is a different kind of hotel, coming from western country. Only give you limited things for breakfast. Pool is ok, but you have to claim it. If some family is using it, you cannot use it, there is no place to just hang out. Rooms are unique, with sitting area. Because of the greenery at the hotel, lots of mosquitoes, I got bit many times. It was decent hotel, but, I will not be staying there next time.
10
Leanne
19 feb 2025
·
Soggiorno di 5 notti
This is a great hotel in a very good location. The rooms are large and very quiet. There is a beautiful pool. The included breakfast was very good. WiFi is a little inconsistent as was the hot water for the shower but overall we had a great stay and I would definitely stay again.
This is a great hotel in a very good location. The rooms are large and very quiet. There is a beautiful pool. The included breakfast was very good. WiFi is a little inconsistent as was the hot water for the shower but overall we had a great stay and I would definitely stay again.
10
Mario
28 nov 2024
·
Soggiorno di 2 notti
kind of a hidden gem. stylish design, lots of plants and comfortable. you’re about 15-20 minutes🚶from everything—which is a lot in merida’s punishing climate— but that distance keeps things quiet at night. a trade-off i’m good with.
kind of a hidden gem. stylish design, lots of plants and comfortable. you’re about 15-20 minutes🚶from everything—which is a lot in merida’s punishing climate— but that distance keeps things quiet at night. a trade-off i’m good with.
8
Julie
27 feb 2025
·
Soggiorno di 7 notti
The hotel is in Barrio de Santiago, a quiet, gentrifying area just west of the Centro. I liked the staff very much - they were super helpful and super nice and patient with my rusty Spanish. The plunge pool was very welcoming and clean, great to cool off after a hot day walking around. Walking to the room was quite tricky. Not great for unsteady walkers. The coffee at breakfast was limited to 1 cup and really, it was awful. There was a coffee maker in the room which was also limited to 1 cup each, but we didn't use it. The hot water in the shower lasted 5 minutes or so, but a tepid shower was OK given the heat. There was nowhere to hang a wet bathing suit to dry (if anything ever really dries in Mérida.) A clothesline in the shower would've been perfect. The room had a bedroom and an anteroom with a couch but it felt cave-like in that it was very dark, even with the lights on. Not enough hangers. Generally, the room was just OK though the bed was very comfortable. The location is good. The nearby Parque de Santiago has a mercado with some "taquerias" and "loncherias". Plus music and dancing on Tuesday evenings. There are cafes nearby the hotel with very good coffee. A 20-minute walk to the central plaza and to Paseo Montejo. 30 minutes to the central mercado. All-in-all, it was a pleasant stay but I will not use the hotel again. I'd prefer something lighter and brighter.
The hotel is in Barrio de Santiago, a quiet, gentrifying area just west of the Centro. I liked the staff very much - they were super helpful and super nice and patient with my rusty Spanish. The plunge pool was very welcoming and clean, great to cool off after a hot day walking around. Walking to the room was quite tricky. Not great for unsteady walkers. The coffee at breakfast was limited to 1 cup and really, it was awful. There was a coffee maker in the room which was also limited to 1 cup each, but we didn't use it. The hot water in the shower lasted 5 minutes or so, but a tepid shower was OK given the heat. There was nowhere to hang a wet bathing suit to dry (if anything ever really dries in Mérida.) A clothesline in the shower would've been perfect. The room had a bedroom and an anteroom with a couch but it felt cave-like in that it was very dark, even with the lights on. Not enough hangers. Generally, the room was just OK though the bed was very comfortable. The location is good. The nearby Parque de Santiago has a mercado with some "taquerias" and "loncherias". Plus music and dancing on Tuesday evenings. There are cafes nearby the hotel with very good coffee. A 20-minute walk to the central plaza and to Paseo Montejo. 30 minutes to the central mercado. All-in-all, it was a pleasant stay but I will not use the hotel again. I'd prefer something lighter and brighter.
10
Emmanuel
14 feb 2024
·
Soggiorno di 1 notte
Cerca del Barrio de Santiago.
Cerca del Barrio de Santiago.
10
Michael Francis
27 nov 2025
·
Soggiorno di 6 notti
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
Friendly and helpful staff. Very safe and mellow vibe in the middle of the Santiago neighborhood, which feels like a middle class area. Spacious room and great bed. Nicely maintained grounds and pool. It’s about 1 mile from the heart of the historical district, or roughly a 15 minute walk.
10
Paulo
20 apr 2025
·
Soggiorno di 2 notti
Viajamos em família (4) e a nossa suite era excelente, espaçosa e bonita. 2 quartos, sala de estar, pequena piscina privada. O pequeno almoço era agradável mas podia ter maior variedade e quantidade. A localização era adequada para visitar a cidade e na rua sempre tivemos lugar de estacionamento
Viajamos em família (4) e a nossa suite era excelente, espaçosa e bonita. 2 quartos, sala de estar, pequena piscina privada. O pequeno almoço era agradável mas podia ter maior variedade e quantidade. A localização era adequada para visitar a cidade e na rua sempre tivemos lugar de estacionamento
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Ristorazione
La colazione è generalmente buona ma semplice (uova, frutta, caffè), con varietà limitata e a volte porzioni piccole; la qualità del caffè varia. Il servizio di cibo e bar può essere limitato o lento e il ristorante è talvolta chiuso al di fuori dell'orario della colazione.
Recensioni degli ospiti correlate
8
Lisette Acosta
3 mag 2025
·
Soggiorno di 3 notti
Habitaciones amplias y de buen diseño, con lo necesario. Sugiero que no dejen la manguera de riego en el pasillo hacia las habitaciones. Desayuno muy sencillo. El café sabía a quemado. Nos tocó trabajadores y el ruido lo hacían desde las 8 am además de que gritaban y cantaban, y nosotros queríamos descansar más tiempo.
Habitaciones amplias y de buen diseño, con lo necesario. Sugiero que no dejen la manguera de riego en el pasillo hacia las habitaciones. Desayuno muy sencillo. El café sabía a quemado. Nos tocó trabajadores y el ruido lo hacían desde las 8 am además de que gritaban y cantaban, y nosotros queríamos descansar más tiempo.
10
Karina
1 dic 2024
·
Soggiorno di 6 notti
Lindo lugar, muy limpio. Tal cual las fotos. El único detalle es que no tienen comidas ni cenas en su restaurante, solo desayuno.
Lindo lugar, muy limpio. Tal cual las fotos. El único detalle es que no tienen comidas ni cenas en su restaurante, solo desayuno.
10
Ariel
4 gen 2026
·
Soggiorno di 3 notti
We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
8
Christophe
2 gen 2025
·
Soggiorno di 3 notti
Cest un joli hôtel, les chambres sont grandes et le petit jardin avec le bassin bien agréable. Le service est tres bien. Le petit dejeuner meriterait un peu plus de diversité (oeuf et fruits) avec un café. Pas de souci pour se garer. Lacces au centre ville est facile, nous faisions la moitie avec la voiture et le reste a pied. Manque d'insonorisation avec la chambre voisine.
Cest un joli hôtel, les chambres sont grandes et le petit jardin avec le bassin bien agréable. Le service est tres bien. Le petit dejeuner meriterait un peu plus de diversité (oeuf et fruits) avec un café. Pas de souci pour se garer. Lacces au centre ville est facile, nous faisions la moitie avec la voiture et le reste a pied. Manque d'insonorisation avec la chambre voisine.
10
Maria
8 mag 2025
·
Soggiorno di 3 notti
He estado en este hotel por varias ocasiones, es nuestro punto de partida para conocer Yucatán. No tiene estacionamiento pero la calle ha resultado muy segura. Cerca del Centro si te gusta caminar y de varios lugares de interés como la Plaza Santa Lucía. A unos pasos de la parada del VayVen (transporte publico). Estaba en remodelación lo cual fue un inconveniente para el restaurante ya que solo tenía servicio por la mañana. El plus es que ahora hay un servicio de Spa fabuloso. Si fue un poco difícil para mi madre, persona de la tercera edad el acceso al cuarto, pero nada que no pudiéramos resolver, y el encargado del hotel nos prestó una silla de ruedas. El lugar en sí es encantador pero lo mejor es la atención de su personal ¡de lo mejor en mis experiencias de viajera!
He estado en este hotel por varias ocasiones, es nuestro punto de partida para conocer Yucatán. No tiene estacionamiento pero la calle ha resultado muy segura. Cerca del Centro si te gusta caminar y de varios lugares de interés como la Plaza Santa Lucía. A unos pasos de la parada del VayVen (transporte publico). Estaba en remodelación lo cual fue un inconveniente para el restaurante ya que solo tenía servicio por la mañana. El plus es que ahora hay un servicio de Spa fabuloso. Si fue un poco difícil para mi madre, persona de la tercera edad el acceso al cuarto, pero nada que no pudiéramos resolver, y el encargado del hotel nos prestó una silla de ruedas. El lugar en sí es encantador pero lo mejor es la atención de su personal ¡de lo mejor en mis experiencias de viajera!
6
Esteban
27 ott 2024
·
Soggiorno di 1 notte
Breakfast is so so at best. Good luck if you are vegetarian or vegan. They seem understaff in the restaurant, it was slower and the cook was also waitress!
Breakfast is so so at best. Good luck if you are vegetarian or vegan. They seem understaff in the restaurant, it was slower and the cook was also waitress!
10
Ralph
11 gen 2026
·
Soggiorno di 3 notti
Everything was perfect. The breakfast was very good and the staff very nice.
Everything was perfect. The breakfast was very good and the staff very nice.
8
Karla
15 set 2025
·
Soggiorno di 3 notti
El personal es amable, pero no hay quien pueda llevar una botella de agua a las habitaciones, ni nada desde las 3 de la tarde. La alberca esta muy bonita y cómoda, pero del mismo modo no hay nadie que ofrezca algo de tomar
El personal es amable, pero no hay quien pueda llevar una botella de agua a las habitaciones, ni nada desde las 3 de la tarde. La alberca esta muy bonita y cómoda, pero del mismo modo no hay nadie que ofrezca algo de tomar
10
Santiago
19 feb 2025
·
Soggiorno di 2 notti
Beautiful hotel, staff was very friendly and the pool in the room was the highlight of our trip. The hotel is a bit far from Plaza Central (about 20 min walk), just to keep in mind. Rooms are spacious and bed was comfortable. Breakfast were basic and small portion but Plaza de Santiago is just 2 blocks from the hotel with the best tacos/tortas of cochinita and lechón great for breakfast. It's a must!
Beautiful hotel, staff was very friendly and the pool in the room was the highlight of our trip. The hotel is a bit far from Plaza Central (about 20 min walk), just to keep in mind. Rooms are spacious and bed was comfortable. Breakfast were basic and small portion but Plaza de Santiago is just 2 blocks from the hotel with the best tacos/tortas of cochinita and lechón great for breakfast. It's a must!
10
sarai
23 feb 2026
·
Soggiorno di 3 notti
Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.
Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.
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6
Jereny Jazbeth
1 ott 2026
·
Soggiorno di 6 notti
Me gustó pero le faltó y está muy descuidado. Está bien pero no supero mis expectativas.
Me gustó pero le faltó y está muy descuidado. Está bien pero no supero mis expectativas.
10
Yanko
17 set 2026
·
Soggiorno di 5 notti
I had an amazing stay. Rooms were spacious and clean. Staff was friendly and helpful. The included breakfast came in handy every day. The location although not in the Merida downtown, it is quite centric, which is helpful for sightseeing around the area while remaining quiet.
I had an amazing stay. Rooms were spacious and clean. Staff was friendly and helpful. The included breakfast came in handy every day. The location although not in the Merida downtown, it is quite centric, which is helpful for sightseeing around the area while remaining quiet.
10
Ryan
9 set 2026
·
Soggiorno di 2 notti
This hotel was a rare gem in Mexico. The service was great. The room was amazing. I really enjoyed the pool. This was my favorite hotel in Mexico.
This hotel was a rare gem in Mexico. The service was great. The room was amazing. I really enjoyed the pool. This was my favorite hotel in Mexico.
10
Maria
4 ago 2026
·
Soggiorno di 3 notti
Muy buena ubicación, personal muy servicial
Muy buena ubicación, personal muy servicial
10
Carla
21 lug 2026
·
Soggiorno di 3 notti
La habitación es grande y cómoda, el staff fue muy amable, recomendado.
La habitación es grande y cómoda, el staff fue muy amable, recomendado.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 20:00
Prima delle 12:00
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Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-02: 108.16201495049286USD
- 2026-11-03: 107.69256881353759USD
- 2026-11-04: 112.03001804912567USD
- 2026-11-05: 93.51934002589417USD
- 2026-11-06: 118.13186948802948USD
- 2026-11-07: 123.27219661093139USD
- 2026-11-08: 93.51934002589417USD
- 2026-11-09: 93.79440178321074USD
- 2026-11-10: 94.59592123538208USD
- 2026-11-11: 94.77423507097626USD
- 2026-11-12: 94.49872904556274USD
- 2026-11-13: 94.80347987281799USD
- 2026-11-14: 114.39741167060852USD
- 2026-11-15: 114.39741167060852USD
- 2026-11-16: 94.77423507097626USD
- 2026-11-17: 97.09271648371124USD
- 2026-11-18: 99.588982027771USD
- 2026-11-19: 95.88405095156097USD
- 2026-11-20: 94.87422102363585USD
- 2026-11-21: NO DATA
- 2026-11-22: 97.23232773316956USD
- 2026-11-23: 99.57344118799591USD
- 2026-11-24: 95.47811806523131USD
- 2026-11-25: 115.57063827841186USD
- 2026-11-26: 99.86443679148101USD
- 2026-11-27: 99.73986230838013USD
- 2026-11-28: 95.7640729345398USD
- 2026-11-29: 98.3136506502304USD
- 2026-11-30: 91.81937378386688USD
- 2026-12-01: 85.25467188052367USD
- 2026-12-02: 90.72491078347778USD
- 2026-12-03: 92.98453521698761USD
- 2026-12-04: 89.27956142269134USD
- 2026-12-05: 91.6667591489563USD
- 2026-12-06: 89.88425302069092USD
- 2026-12-07: 92.98453521698761USD
- 2026-12-08: 91.6667591489563USD
- 2026-12-09: 96.0547865986557USD
- 2026-12-10: 91.6667591489563USD
- 2026-12-11: 89.27956142269134USD
- 2026-12-12: 92.98453521698761USD
- 2026-12-13: 92.98453521698761USD
- 2026-12-14: 92.98453521698761USD
- 2026-12-15: 87.02552451486206USD
- 2026-12-16: 96.0547865986557USD
- 2026-12-17: 96.0547865986557USD
- 2026-12-18: 119.02860755443572USD
- 2026-12-19: 120.97988429782868USD
- 2026-12-20: 119.02860755443572USD
- 2026-12-21: 128.07826325260163USD
- 2026-12-22: 128.15868432176208USD
- 2026-12-23: 124.53929194144439USD
- 2026-12-24: 120.31262779071807USD
- 2026-12-25: 128.0704458428192USD
- 2026-12-26: 148.79926049420166USD
- 2026-12-27: 128.16868889756012USD
- 2026-12-28: 119.82767498845672USD
- 2026-12-29: 120.31262779071807USD
- 2026-12-30: 120.97988429782868USD
- 2026-12-31: 128.07826325260163USD
- 2027-01-01: 116.08020524196624USD
- 2027-01-02: 119.02860755443572USD
Gli ospiti riceveranno un'e-mail 24 ore prima dell'arrivo con le istruzioni per il check-in. All'arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Piscina accessibile dalle 10:00 alle 21:00.
- Si richiede la prenotazione per i trattamenti spa. Le prenotazioni possono essere effettuate contattando un hotel prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- Gli animali domestici sono ammessi solo in determinate camere, con alcune restrizioni e previo supplemento (le tariffe sono indicate nella sezione apposita). Per prendere accordi in merito al soggiorno con animali al seguito, contattare direttamente la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
Dati dell'attività
Codice di registrazione della struttura FHA190725TS5
- Supplemento per animali domestici: 350 MXN ad animale, a notte
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Servizio di pulizia
Servizi
Banco escursioni
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Deposito bagagli
Concierge Services
Attività
Piscina
Giardino
Piscina scoperta
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Colazione in camera
Family room
Beach Sun Loungers
Internet
Wi-fi gratuito