Name: Holiday Inn Express & Suites Welland by IHG
Address: 224 Power Drive, Welland, Canada, Welland, Ontario, CA
Price range: $106–$297 per night
Rating: 9.27

What guests think

At Holiday Inn Express & Suites - Welland, travelers consistently highlight very clean, modern rooms and friendly, efficient staff, with a complimentary breakfast that many enjoy for its variety, plus a quiet setting near the highway and nearby shopping.

Some guests find the location isolated and note a drive to Niagara Falls or less appealing surroundings. Facilities are new with easy parking and a decent gym, but the indoor pool is small, shallow, and often reported as cold. A few report AC or thermostat quirks, low water pressure or temperature, or occasional noise and service inconsistencies. Overall, expect a clean, modern, good-value stay in a quiet, practical base for the Niagara region.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

New facilities with easy parking and a decent gym. The indoor pool is small or shallow and frequently reported as cold; occasional lack of pool towels.

Related guest reviews

10

Valerie J

Oct 6, 2024

·

Stayed 2 nights

Enjoyed our stay in a spacious, well thought out room with a comfortable king bed. Functional and attractive furniture and fixtures throughout. One of the best breakfast set ups and buffet options we have enjoyed. Staff is helpful. Easy to park. Quiet despite a busy weekend with wedding guests. Pool is on the small side, but had it to myself the two times I swam during our stay. Good driveable location for visiting the Niagara region.

10

Sharon

Oct 8, 2023

·

Stayed 2 nights

If you need to stay in this part of Ontario this is hands down the best place to stay. Clean, comfortable with good amenities (pool, fitness, business)

10

Kenneth

Jul 5, 2023

·

Stayed 1 night

The property is quite new and very clean. It is very quiet and only a short drive from the hustle and bustle of the main tourist area near the Falls. The staff is very friendly and professional and the facilities including pool and gym are great. The morning buffet breakfast is incredible. I will stay here again in the future.

10

Jason

Jan 31, 2024

·

Stayed 1 night

Great facilities!

10

Twinnie

Oct 12, 2023

·

Stayed 1 night

Most things are good! Staff at front desk super friendly, but pool has no towels that’s kind of bad and staff service breakfast is not kids friendly 😔

10

Lauden

Apr 21, 2025

·

Stayed 3 nights

Verfy friendly staff and clean rooms. They provide free breakfast and free parking too.

10

Karlie

Dec 27, 2024

·

Stayed 2 nights

Good place to stay in Niagara Region. Breakfast was good, rooms were clean and a good size. Gym is pretty good for a hotel.

10

Adam

Aug 19, 2024

·

Stayed 3 nights

Great beds! Wish the pool was bigger

10

Richard

Sep 8, 2024

·

Stayed 2 nights

Room size outstanding. Grounds beautiful. Smoking areas clean & comfortable. Excellent FREE breakfast.only disappointment was pool size, depth, and temperature. 3 1/2 feet deep? WAY TOO SHALLOW for comfortable swimming. Good for young kids maybe...

10

Janice

Aug 5, 2024

·

Stayed 1 night

Clean rooms, breakfast was plentiful and well organized, with the usual options. We used the pool but just a note for others it was not heated. Otherwise great stay and would recommend.

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Cleanliness

Reviews overwhelmingly describe the hotel and rooms as very clean and well maintained. A few guests noted housekeeping oversights and recurring low water pressure or temperature issues.

Related guest reviews

8

Andrea

Apr 28, 2024

·

Stayed 1 night

Overall good but no hot water in the shower which wasn’t ideal

6

Sevak

Jul 9, 2023

·

Stayed 1 night

It is a new property and well maintained. Water pressure in the bath room was very low.

10

Melissa

Nov 23, 2025

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Stayed 1 night

The front desk staff were courteous, quick and kind! The room is spotless

10

Darlene

Oct 12, 2025

·

Stayed 1 night

Wry nice hotel. Pretty new so the rooms are clean and fresh looking. Great staff.

10

Debbie

Mar 4, 2023

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Stayed 1 night

This hotel is spotless.

4

Victoria

Mar 7, 2023

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Stayed 2 nights

Very convenient location if you’re looking to stay in the Niagara area, but away from the busyness of Niagara Falls. The hotel overall seemed in good condition - clean shared areas, nice staff, etc. Unfortunately, our bathroom was not cleaned well or fully. The floor had several scuff marks and visible dirt (including hair). The bathtub/shower also had strands of hair in it. Normally, I rely on Holiday Inn to be reasonably priced, comfortable and clean. This stay was very disappointing and I”m very glad we only booked 2 nights.

10

Mark

Nov 16, 2023

·

Stayed 1 night

Lovely, clean hotel.

4

Biagio

Nov 16, 2024

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Stayed 1 night

Room was great no complaints. However just after unpacking my things and getting settled I had to leave for my son’s next hockey game right away. As we tried to leave I realized the door didn’t lock and we couldn’t leave. Called front desk they did send someone right away only to tell me what I already told them. Then I had to wait for the maintenance guy to come and at this point I’m late. He told me the same thing I already knew as well. They gave me another room but and key right away but it was on another floor. Now my son was no longer on the same with his team which wasn’t a big deal either but again just inconvenient. Anyway it was a simple issue but one that should not have occurred at all. Room should be inspected and I’m sure there’s a checklist before they can use the room again. Maybe not. Now we were really late and the new room had a paint roller and pole left in it. Room must have needed touch ups but again doesn’t seem anybody is checking the condition of these rooms before handing over to guests.

2

Erin

May 29, 2023

·

Stayed 1 night

Upon arrival, two loud and intoxicated women, starting making loud comments about how much luggage we had with us. Then, in the hotel lobby, there were 5 scantily clad women sitting in the lobby, escorted by one gentlemen with a cell phone. This was not the business travel / family friendly hotel we were hoping to find for a Memorial Day family trip to Niagara Falls. The bathroom floor in our room had hair, dark dust, very dirty and the ac wall unit did not work. Very disappointed, a little scary, and uncomfortable.

10

lynne

Sep 28, 2025

·

Stayed 6 nights

Very good stay whole hotel very clean , wonderful staff and great breakfasts .

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Rooms

Rooms are modern, spacious, and comfortable with practical layouts and blackout blinds; many find them quiet. Some report AC or thermostat quirks and occasional noise from upstairs guests.

Related guest reviews

10

Gilles

Mar 1, 2025

·

Stayed 1 night

Staff was super helpful and very nice. Rooms were very clean and spacious. Close to shopping centre and restaurants.

10

Bethany

Aug 21, 2024

·

Stayed 2 nights

Everything was great. Only complaint was the room didn’t get cold enough. The thermostat would not allow it to go and stay below 71 degrees and the fan wouldn’t stay on consistently even after making the selection. These were default settings that could not be adjusted. So it was warm/muggy and too quiet at night. The point of having individual thermostats are so customers can adjust the temp to what works for them.

10

Jennifer

Sep 8, 2025

·

Stayed 1 night

We were passing through the area and chose the Holiday Inn for a one-night stay. The room was very clean and updated. I thought the bed was extremely comfortable. I enjoyed the free breakfast - the food and seating area were spacious. Would recommend!

8

Angelou

Jul 13, 2025

·

Stayed 2 nights

Wasn’t a big fan of the AC turning off randomly, realized there was a sensor that turns it on near the door/thermostat. Would have to get up out of bed to have it turn on again.

10

Valerie J

Oct 6, 2024

·

Stayed 2 nights

Enjoyed our stay in a spacious, well thought out room with a comfortable king bed. Functional and attractive furniture and fixtures throughout. One of the best breakfast set ups and buffet options we have enjoyed. Staff is helpful. Easy to park. Quiet despite a busy weekend with wedding guests. Pool is on the small side, but had it to myself the two times I swam during our stay. Good driveable location for visiting the Niagara region.

10

Doug

Nov 3, 2023

·

Stayed 1 night

Comfortable bed & furniture

10

Tracy

Aug 10, 2025

·

Stayed 1 night

The staff are wonderful, the location was great , and the room was very clean, and well set up. We could hear people walking around upstairs , which was annoying, but it did not last long

10

Taylor

Sep 24, 2024

·

Stayed 2 nights

I loved the setup of the room! Instead of throwing bags on chairs and tables there is a great amount of bench and storage.

10

Lauren

Dec 30, 2022

·

Stayed 2 nights

Large clean comfortable room. Bright bathroom with lots of counter space to put out toiletries which is always appreciated. I found the light switches confusing. Never did figure out how to turn on room lights from the doorway. Surprised and delighted by the range of items available for breakfast.

10

Jennifer

Nov 17, 2024

·

Stayed 1 night

It was very new and clean. Bed was comfortable, great black out blinds

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Service

Staff are repeatedly praised as friendly, welcoming, and helpful, with efficient check-in. A few guests experienced service lapses or policy frustrations.

Related guest reviews

10

Mohamed

May 31, 2025

·

Stayed 3 nights

Amazing property and super friendly staff! Very kind and prompt. They work hard to help.

4

Joel

Oct 22, 2023

·

Stayed 1 night

The rooms were not ready for check in upon arrival.

10

Margaret

Jun 26, 2025

·

Stayed 1 night

A very clean facility with personable, helpful, front-desk staff. The breakfast offered as many options as one would want, with plentiful self-serve options. Eco-friendly, compostable utensils.

10

Cassidy

Jul 27, 2025

·

Stayed 1 night

had a great stay and very accommodating staff

6

Carolyn

Jul 14, 2025

·

Stayed 1 night

They gave me issues with my registered support dog i produced drs letter, his registered id and more after half hr they finally sed it was ok..i was being totally discriminated for having my dog i had told the reservation lady b4 i went i was bringing my registered support animal pomeranian dog

10

lisa

Aug 21, 2025

·

Stayed 3 nights

The staff were very nice and helpful with information about our plans

4

Ryan

Sep 15, 2023

·

Stayed 1 night

Hotel itself if fine and met all my expectations. Rooms were nice, breakfast was better than expected, location is fine. Our washroom smelled like it was cleaned with a dirty cloth, I could smell that dirty scent of an unclean cloth. The worst part of the stay was the staff response to an issue we had. My husband had microwaved a noodle bowl (bought in the lobby of the hotel) and it lit on fire in the microwave. So much smoke came from it, it made it difficult to sleep and even breath in our room for a while. It was midnight and we had clearly woken several people on our floor, as they all started opening their doors (obviously checking if there was a fire), that's how bad it was. And we had to sleep in that room, which we couldn't even open a window in to air out. When my husband brought the microwave to the lobby (to reduce the smoke in our room) and told the lady at the front desk what happened she seemed unbothered and didn't offer any help. Even worse is she said "this has happened before!" And they're still selling those bowls in the lobby, and could care less we were left sleeping in a smoke filled room (with a child i might add). It was a very disappointing experience. Clearly there is a lack of client service training within the facility.

10

Austin

Jun 1, 2025

·

Stayed 5 nights

- Very clean - Staff was very friendly - Breakfast had good variety and was well stocked -check-in and check-out was efficient

2

Sheena

Feb 16, 2025

·

Stayed 1 night

I have not checked in. I cancelled because of severe weather and they refused to refund my payment. They also lied to Expedia and said the other members of our team arrived and that I should’ve—none of our team made the 2.5 hour drive after the OPP advised against travel. I always book with IHG for the MANY tournaments of my kids and their teams. NEVER again.

10

Albert

Apr 28, 2025

·

Stayed 3 nights

The staff was great

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Location

Set just off the highway behind shopping, the area is quiet but feels isolated, and it’s a drive to Niagara Falls. Convenient for regional travel and errands rather than scenic strolling.

Related guest reviews

8

Adam

Mar 29, 2025

·

Stayed 1 night

Staff was very friendly, and welcoming. The hotel is close to a Walmart, so if you have forgotten anything you can walk to it.

10

Elizabeth

Apr 15, 2024

·

Stayed 1 night

Great location, just off the 406, convenient to have Walmart/CDN Tire/Tim Horton's nearby.

8

George

Jul 11, 2023

·

Stayed 1 night

Nice hotel but far from the falls

10

Trevor

Apr 10, 2025

·

Stayed 1 night

Perfect Location outside of busy city center.

10

Johnny

Nov 11, 2024

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Stayed 2 nights

Property was new, clean, room was immaculate. Breakfast was great. Surrounding area is isolated and next to a dump with limited dining choices but next to a Walmart. Still a good choice. EV charging available.

10

Sheila

Jun 15, 2023

·

Stayed 1 night

A nice new hotel and close to everything. We are here for a graduation but it would be an excellent alternative if you were spending the day in Niagara Falls and the area as it’s less busy and very affordable.

10

Fabiola

Jul 23, 2024

·

Stayed 2 nights

The room and hotel themselves were comfortably excellent. No issues at all during our stay. However, if you are here planning on seeing Niagara Falls, plan for a very isolated area and winding 20 minute drive between the hotel and Niagara. On the plus side, breakfast was great, the area was quiet, and staff were very friendly.

10

Edwin

Sep 18, 2023

·

Stayed 1 night

The property is in a strange location hidden away in the crook between a river and a highway behind a Walmart. However it's basically spotless inside. Modern decor and perfectly clean.

10

Jordan

Jun 11, 2024

·

Stayed 1 night

Hotel itself is clean and new, grounds are well kept. Staff are efficient, friendly, and helpful. Good vibe. Unfortunately the hotel is located in a dystopian commercial area next to an old landfill mountain and across from some undeveloped land behind a Walmart. Fine for a work stay or if just passing through, just don’t expect the immediate area to be a charming holiday destination!

8

Samuel

May 8, 2024

·

Stayed 1 night

Hotel was very clean, and staff was great. Only setback is how far away the location is from the city itself.

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Dining

Complimentary breakfast is a highlight for many, with plenty of options and good coffee. Some guests encountered cold or undercooked items, slow replenishment, missing cinnamon rolls, or equipment issues like the pancake machine.

Related guest reviews

10

Rhonda

Oct 14, 2025

·

Stayed 2 nights

The hotel staff was very friendly. The hotel was very clean and the rooms well kept. Breakfast provided a good variety so everyone can easily find something to eat. I would definitely recommend.

10

Thomas

Jun 9, 2025

·

Stayed 1 night

Great staff friendly accomadating. Hot free breakfast."lots of options.will stay here again. Looking for a quiet place highly recommend. Amd great value. Only 20 minutes from the falls

10

Laurie

May 3, 2024

·

Stayed 2 nights

Excellent breakfast

8

Michelle

May 27, 2025

·

Stayed 1 night

Room was great. Disappointed with part of breakfast. We look forward to the cinnamon rolls Holiday Inn Express is famous for but, they didnt have them. They had these horrible 2 bite one's that looked like they could have bought at walmart. Also eggs were cold.

8

Jill

Sep 23, 2024

·

Stayed 1 night

Pancake machine wasn't working properly.

8

Jennifer

Mar 13, 2023

·

Stayed 3 nights

Overall 3 day stay was excellent, however the breakfast options were limited. Bacon and sausages were slightly undercooked and bagels were day old. Pancake machine was finicky, fruit options were bananas and apples. Room was Clean and it was great to have our bedding changed the second night we were there. Pool a bit too cold and shower pressure was ok.

6

Sherry

Feb 23, 2024

·

Stayed 1 night

The property is new. Very clean and the rooms are large and well appointed. Check in was easy with pleasant staff at the reception desk. The heating cooling unit was loud. The pool is very disappointing as it’s only 3 feet deep. I suppose good for families but not very relaxing for us. Breakfast was very mediocre. The sausage tasted a bit strange, the pancakes were odd too. Coffee was undrinkable. Juice was good.

10

Bryan

Aug 24, 2025

·

Stayed 1 night

Brand spanking new, clean, comfortable. Lots of choice for breakfast

10

Austin

Jun 1, 2025

·

Stayed 5 nights

- Very clean - Staff was very friendly - Breakfast had good variety and was well stocked -check-in and check-out was efficient

6

Tadeusz

Nov 23, 2023

·

Stayed 2 nights

Breakfast was below. Took foverever to replenish food trays and coffee.I will never come back to this hotel. Food was cold. Tadeusz

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AI-generated summary based on recent guest reviews

Month	Average price
January	$128
February	$128
March	$129
April	$155
May	$174
June	$173
July	$171
August	$186
September	$156
October	$144
November	$134
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $172	2 $207	3 $297
4 $125	5 $197	6 $131	7 $160	8 $131	9 $152	10 $214
11 $122	12 $119	13 $126	14 $147	15 $131	16 $147	17 $164
18 $119	19 $129	20 $136	21 $136	22 $128	23 $122	24 $200
25 $119	26 $126	27 $126	28 $129	29 $128	30 $106	31 $131

Holiday Inn Express & Suites Welland by IHG

Prices for Holiday Inn Express & Suites Welland by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, Multiple Beds

Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Standard Room, 1 King Bed

Standard Room

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites Welland by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Welland by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $127	21 $135	22 $193	23 $204	24 $197	25	26 $184
27 $125	28	29	30 $138