Is parking available at the property?

Yes, the property offers covered self-parking for NZD 35 per day and valet parking for NZD 60 per night, which includes in/out privileges.

Is breakfast offered at the hotel?

Yes, breakfast is available in a buffet style. The specific serving hours and associated costs are not detailed.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer for guests with disabilities?

The property features step-free entrances, elevators, wheelchair-accessible facilities in public areas, and accessible rooms and bathrooms.

What is the location of the hotel in relation to key attractions?

The hotel is centrally located in Auckland, just 0.1 miles from the Sky Tower and SkyCity Casino, and within walking distance to attractions like the Auckland Art Gallery and Queen Street Shopping District.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool for guests to enjoy. The operational hours and seasonal availability are not specified.

SkyCity Hotel Auckland - Modern Comforts

Average nightly price at SkyCity Hotel Auckland by month, last 12 months (USD)
Month	Average price
January	$137
February	$183
March	$155
April	$105
May	$128
June	$96
July	$114
August	$110
September	$121
October	$105
November	$195
December	$130

What guests think

Reviews of SkyCity Hotel Auckland describe a very central, convenient base with clean, comfortable rooms and consistently friendly, helpful staff, while the connected complex offers plenty of dining and entertainment that many guests find handy during short city stays.

Guests highlight the walkable CBD location, knowledgeable staff, and quick help when issues arise. Recurring downsides include long waits when lifts are down, costly or confusing parking, and occasional maintenance or housekeeping lapses such as AC or shower issues, odors, and sporadic noise. The on-site and nearby restaurants add convenience, though a few noted limited openings on some weekdays and higher prices. Expect a central, full-service city hotel with lively surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large complex with on-site casino, multiple dining options, a well regarded gym, and some pool or spa access mentioned. Recurrent issues are lift outages causing long waits and parking that is convenient but expensive or confusing; valet is an alternative.

Related guest reviews

10

Daniel

Sep 29, 2025

·

Stayed 3 nights

Staff very friendly, nice gym, Woolworths is an around a 5 min walk.

10

Jennifer

Jul 21, 2025

·

Stayed 5 nights

Great location, easy transportation from the airport. Easy walk to the port and downtown sights. The biggest problem was they had an elevator out of order for our whole stay. Really caused a problem. And you recieved no discount for the sky tower for staying in the sky tower hotel.

10

Nikhil

Jan 11, 2026

·

Stayed 1 night

All good , casino in same building was bonus

8

Scott

Nov 7, 2025

·

Stayed 2 nights

loved the facilities on Level 7. Pool/Spa/Sauna and outdoor area (smoking area).

8

Clinton

Aug 2, 2025

·

Stayed 1 night

Area was walkable to a lot of shops and dining. Rooms were clean and well kept. My kids wished we stayed a few more nights here. Two complaints. Elevators and parking. They only had one set of elevators working unless you had VIP access. There were a few times with a large group of people and luggage waiting to get to their room. The staff would occasionally badge you to the VIP elevators. I didn’t realize the listed parking price was for each time you leave so if you plead to come and go then you may want the valet option.

8

Catherine Elise

Jul 21, 2025

·

Stayed 3 nights

Very convenient location and a very comfortable room. With (out of four) one lift out of order, and two reserved for Casino VIPs, it sometimes took 10 minutes at peak times to travel to/from the lobby, which was a bit painful.

10

Susan

Oct 4, 2025

·

Stayed 1 night

The self check in was easy and a staff member was there if we needed help. Car parking was easy but was $35 a night, it should be cheaper or free if you are staying the night. Excellent room and services.

10

Mata

Sep 22, 2025

·

Stayed 3 nights

The Staff were all very Polite and Well Mannered and also Helpful too. Only Negative I have as a Visitor is having a Vehicle Park in the Carpark and Pay not only per night BUT per every Exit as well which is pretty strange

4

James

Jul 18, 2025

·

Stayed 1 night

Only one lift working.

8

Katherine

Apr 21, 2025

·

Stayed 3 nights

Great location and reasonable room rates Hallways outside of rooms are a bit dated Gym has excellent facilities

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Cleanliness

Rooms are generally very clean and tidy, with many described as spotless. A few reports cite odors and missed details, and a rare pest complaint.

Related guest reviews

10

Keri

Nov 2, 2025

·

Stayed 1 night

Room was spotless. All the staff members we came across were lovely and friendly. Very helpful

10

Grant

Nov 24, 2025

·

Stayed 1 night

Clean and tidy and welcoming as usual

10

Giles

Feb 17, 2026

·

Stayed 4 nights

Large room which was spotlessly clean and sound proof. Beautiful bathroom too. Night food markets at the base of the tower with many events happening, topped off with superb celebration of Chinese New Year. Staff were wonderful and you can't beat the location. Thoroughly enjoyed our stay.

10

KAORI

Dec 12, 2025

·

Stayed 1 night

The room was clean and the location was great!

6

Paul

Sep 7, 2025

·

Stayed 2 nights

Room was dusty. And starting to look tied compared to last time I stayed.

10

NOBUSUKE

Nov 24, 2025

·

Stayed 6 nights

客室の清掃が行き届いていた。

10

Michael

Jan 3, 2026

·

Stayed 1 night

Clean and comfortable room.

8

Robinson

Jan 2, 2026

·

Stayed 9 nights

The room were excellent, staff’s kindness, but the corridor of the hotel rooms had an old carpet with an unpleasant smell. The rest about the hotel and staff were excellent. I recommend!

4

Kim

Sep 30, 2025

·

Stayed 1 night

There were dirty clothes in the bathroom, hair and contact lenses also!

6

Diane

Dec 16, 2025

·

Stayed 2 nights

Unfortunately I was bitten by bed bugs and I am disappointed that Sky City hotel doesn't employ better standards of cleanliness and hygiene for it's guests. It would make a person think twice about booking there in future.

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Rooms

Rooms are spacious and comfortable, and many find them quiet. Some report noise, dated elements or limited views, scarce bedside outlets, and occasional AC, shower, or WiFi issues.

Related guest reviews

8

Sian

Aug 10, 2025

·

Stayed 2 nights

Really comfortable beds & pillows. The rooms were really dark so we could sleep in! Loved the rain head shower in bathroom

10

Gillian

Mar 11, 2025

·

Stayed 4 nights

Great location room was great. Only thing I would say is, the fridge froze everything, milk, water, fruit, turned it down made no difference. Facilities are great 👍 and felt safe as I was on my own. Highly recommend

8

Heather

Jul 2, 2025

·

Stayed 1 night

Sky City is always a great, central place to stay. You’re in the heart of the action but have your own bolthole. My only disappointment is the lack of a view from my room.

10

Gerald

Nov 13, 2025

·

Stayed 2 nights

We really enjoyed the location. Everything was very walkable in the city. Staff was friendly and rooms were clean and quiet.

8

Kerry

Oct 6, 2025

·

Stayed 2 nights

Toilet fan didn't work. Could not change temperature on air conditioner unit. Shower was poor and shower unit keep moving towards wall an had to keep adjusting.

10

Mark

Nov 25, 2025

·

Stayed 3 nights

11/10 stay at Sky City! The staff at reception were incredible. We were able to check in early and they were super knowledgeable about the surrounding area. Our room was excellent, super comfortable bed, and the hotel was very quiet. Never heard our neighbours or any disruptions. We had an issue with the Aircon in the room and it was fixed in minutes by the maintenance staff. We also had a an issue with slow wifi and a booster was delivered to our room and set up within 15 minutes. Again, 11/10. The great staff really made the stay.

10

Beverley

Dec 9, 2025

·

Stayed 1 night

Spacious room, fast check-in and out

10

Teresa

Jul 23, 2025

·

Stayed 4 nights

Hotel was modern, clean, and beds were comfortable. Shower warmed up quickly. The only fault I could find in the room was there were no plugs near the beds. So no charging phones or other electronics bedside.

10

William

Nov 26, 2025

·

Stayed 1 night

Room was fine, not worth $400 per night though. Overly priced service great.

8

Karl

Jan 29, 2026

·

Stayed 3 nights

The room was large and clean. Cleaned daily. The only issues were the noise from outside the room. There was a seating area so people would sit and talk/laugh, from 5am in the morning. Also, our window was next to the corridor so everyone could look aright in our room. We had to leave the curtains drawn. The staff were all lovely. The hotel is perfectly placed in the city.

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Service

Service is widely praised as friendly, helpful, and responsive, with early check in often accommodated and maintenance handled quickly. Some guests faced long front desk lines, inconsistent information (especially about parking), or unhelpful interactions.

Related guest reviews

8

Anne

Nov 2, 2025

·

Stayed 2 nights

Cleaning staff were helpful and friendly; check-in staff could have provided more information about finding our room, lift use and locations. Room cleanliness needed a little more attention to detail and there was a strip of light coming into room about curtains all night. TV options were good but it was clunky to use and remote very slow to respond. Great location though.

10

Mark

Nov 25, 2025

·

Stayed 3 nights

11/10 stay at Sky City! The staff at reception were incredible. We were able to check in early and they were super knowledgeable about the surrounding area. Our room was excellent, super comfortable bed, and the hotel was very quiet. Never heard our neighbours or any disruptions. We had an issue with the Aircon in the room and it was fixed in minutes by the maintenance staff. We also had a an issue with slow wifi and a booster was delivered to our room and set up within 15 minutes. Again, 11/10. The great staff really made the stay.

10

Antony

Oct 31, 2025

·

Stayed 1 night

Staff always helpful and friendly and do their best to make your stay great. Arrived very early in the morning due to flight and was in my room at 10.30am. Without the hotel trying to charge you extra. Thanks

2

TOH

Aug 1, 2025

·

Stayed 2 nights

The receptionist was a liar

10

LEANNE

Nov 2, 2025

·

Stayed 2 nights

Friendly, helpful staff. Room was clean and spacious would 100% stay again

10

Gary

Dec 4, 2025

·

Stayed 1 night

Super service from moment I arrived. Rooms clean and tidy.

2

Tony

Jan 26, 2025

·

Stayed 1 night

Average service from disengaged staff. Hand basin wouldn't drain due to plug blockage. Toilet doesn't flush properly.

10

Kristen

May 12, 2025

·

Stayed 1 night

The staff was friendly and very helpful. They were able to accommodate our late checkout at the last minute, they gave us great lunch and dinner recommendations and the hotel was within easy access to shopping, food and the waterfront. Overall great service!

8

Ray

Feb 11, 2025

·

Stayed 3 nights

Nice hotel. Great central location. Lack of staff at reception an issue. It took us 40 minutes to get served as there were only two staff working and a large queue of guests trying to check in. Manager saw the queue and ran away instead of assisting. Besides the disorganised check in process 5/5 stars.

10

Jadean

Mar 30, 2025

·

Stayed 2 nights

The staff were the highlight. Knowledgeable, polite and happy

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Location

Prime central location by the Sky Tower, close to shops, dining, tours and airport buses, and walkable to major sights. A few mention roadworks, hills, and street activity or homelessness outside.

Related guest reviews

10

Cheryl

Dec 1, 2025

·

Stayed 1 night

Excellent location, easy access to restaurants, transportation, city interests.

10

Lisa

Dec 2, 2025

·

Stayed 4 nights

The hotel was in the downtown area and seemed to be a good spot for day excursions and bus trips. The room was very comfortable and we enjoyed the sky Tower views

10

Ivar

Feb 27, 2026

·

Stayed 1 night

Very nice hotel in perfect location.

10

Manuela

Nov 3, 2025

·

Stayed 1 night

Unser Zimmer war gross und sehr gut ausgestattet. Im Gebäude selber befindet neben dem Casino auch der Eingang zum Sky Tower, zum Weta Workshop sowie eine Vielzahl von Restaurants. In der Nähe des Haupteingangs befindet sich zudem ein Verkaufsstand der Hopp on hopp off Busse. Wenn ihr mit dem Intercity Bus unterwegs seid, ist dies ein perfekter Standort, da sich die Haltestelle direkt auf der Rückseite des Gebäudes befindet. Viele Getyourguide Touren haben das Hotel zudem als möglichen Abholpunkt auf ihrer Liste.

10

YAMAZAKI

Apr 3, 2025

·

Stayed 3 nights

オークランド空港からSkyDriveと言うバスでホテル裏で乗り降り出来て非常に便利でした。お部屋も広くて快適でした。ただ、メインストリートからの急な坂があるのだけが、ネックですが使いやすいホテルでした。

8

Brendan

Apr 17, 2025

·

Stayed 2 nights

Really helpful to have the SkyTower as a landmark when wandering the city. Probably wouldn't normally stay at a casino though.

10

Zaidah Nor

Jul 17, 2025

·

Stayed 3 nights

I had a great stay at SkyCity Hotel. The location is central and convenient, close to shops and attractions. The room was clean, comfortable, and had a nice view. Staff were friendly and helpful throughout my stay. Overall, a very pleasant experience.

10

Paul

May 26, 2025

·

Stayed 4 nights

Hotel very nice expensive to eat at hotel so went elsewhere. Lots of homeless people on corners and dirty streets

10

Shelley

Oct 9, 2025

·

Stayed 1 night

The Casino was great. Just the area outside is not great with limited dining, road works are disruptive and an element of people that are in need of help

10

Rekha

Jan 20, 2025

·

Stayed 1 night

Exceptional service, convenient location to all, hop-on hop-off pick up location as well as other tour operator’s pick up point. Queen Street about 2 blocks away

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Dining

Plenty of on-site and nearby dining within the SkyCity complex, which many enjoyed. Some note limited opening days, higher prices, or needing to go to another building for breakfast; room service feedback is mixed.

Related guest reviews

10

Dabby

Aug 10, 2025

·

Stayed 3 nights

Great location and good selection of restaurants and casino

8

ROBYN

Apr 1, 2025

·

Stayed 2 nights

We found our stay at Sky City great. Friendly and helpful staff. We used the self parking option onsite as we didn't need to drive anywhere once we were in the city. Stayed for 2 nights and didn't exit, so it was $35. Everything we needed was within 20 to 30mins walking which was perfect for us. Highly recommend the 360 restaurant for dining. Food was delicious and views were awesome. We also did a Weta workshop guided tour that is easily accessible in the SkyCity Hotel.

10

RAWINIA

Apr 22, 2025

·

Stayed 2 nights

Our rooms are spacious and always cleaned well, showers are awesome, we use valet parking always, goin to casino is great, we watch only, dining options in sky is good too

8

thomas

Mar 18, 2025

·

Stayed 2 nights

Good choice of restaurants and great service

8

Brian

Jan 21, 2025

·

Stayed 3 nights

There was no restaurant facilities in the building.

10

Barbara

Feb 24, 2025

·

Stayed 2 nights

Check in was quick and easy … our room was clean, comfortable and well furnished. The bed was sooo comfortable. The concierge staff was helpful and friendly. Lots of restaurants near by - enjoyed a fabulous meal at the Orbitiz 360 Tower. Walkable to shopping and the harbor. Highly recommend 😊

10

Albert

Aug 30, 2025

·

Stayed 1 night

Our go to place for staying in the heart of Auckland, from the 'wings' at Andy's to the various late night food options at Food Republic plus all the other venues available in and around Sky City. Of course we also had to make sure the casino didn't fall over by making a small donation. Thanks once again SkyCity

8

Raeanne

Oct 21, 2025

·

Stayed 2 nights

My room was super clean and comfortable. The staff were fantastic, from check in to check out. I had issues figuring out the Air conditioner and they sent someone up right away to check it out (turns out I was doing it wrong)! They were also very accommodating for my super late check out request, for a small fee, which I found really reasonable. Nice walk to the Harbour and Ferry Terminal about 15 minutes, be warned it’s a bit of an uphill hike on the way back! Only downside was my stay was from Sunday to Tuesday, and majority of the restaurants on site are closed Monday and Tuesday. Which was super inconvenient.

8

Dean

Sep 29, 2025

·

Stayed 2 nights

Great location, obviously. Great restaurants, lots to see & do.

8

LUIZA

Jan 17, 2025

·

Stayed 3 nights

Atendimento do gerente do hotel no checkin fez a diferença, muito simpático e conseguimos fazer early checkin sem cobrança. Muito bem localizado, quarto e banheiro confortáveis; camas e travesseiros ótimos; possui secador e cafeteira. Pontos a melhorar: não tinha nem agua no frigobar; chegamos e tive que sair pra comprar; não é possível tomar café da manhã no hotel - é necessário ir no hotel em frente; os corredores cheiram a cigarro mesmo em andares non smoking; não fizeram a limpeza do meu quarto em um dos dias e quando chegamos já estava tarde; possui carpete nos quartos e nos corredores o que dá um aspecto de pouca limpeza e escurece os ambientes.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $121	3 $130	4 $120	5 $127	6 $438	7 $549
8 $208	9 $124	10 $138	11 $131	12 $120	13 $123	14 $138
15 $127	16 $159	17 $163	18 $196	19 $149	20 $145	21 $163
22 $109	23 $137	24 $184	25 $132	26 $132	27 $102	28 $141
29 $106	30 $117

SkyCity Hotel Auckland

Prices for SkyCity Hotel Auckland

Monthly average prices

About this property

Location

Room options

Premium Family Suite (Including Sky Tower Family Pass)

Premium Room, 1 King Bed, Courtyard View

Premium King Suite

Accessible King Room

Premium King Room

Premium Room, 2 Double Beds, Courtyard View

Accessible Twin Room

Premium Twin Room

Premium Twin Suite

Guest reviews of SkyCity Hotel Auckland

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SkyCity Hotel Auckland

Considering this hotel for your Auckland trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $222	22 $99	23 $329	24 $268
25 $91	26 $90	27 $113	28 $112	29 $113	30 $103	31 $153