Is parking available at the property?

Free self-parking is available on-site, although it is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee of approximately AED 142 for adults and AED 72 for children.

Does the property allow pets?

No pets are allowed at the property. Service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of AED 265 per vehicle (maximum occupancy 3). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

What is the location of the property in relation to key landmarks?

The property is located in Bur Dubai, just a 4-minute drive from Dubai Creek and 9 minutes from Dubai Mall. It is also close to Wafi City Mall (1.0 km) and Mohammed Bin Rashid University (1.2 km).

Does the property have a swimming pool?

Yes, the property features both an indoor and an outdoor swimming pool. The pools are available for use year-round.

What are the policies for guests staying with children?

Children are welcome at the property, and up to 3 children can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds or cribs?

Rollaway beds are available for a fee of AED 224.0 per day. Advance request or confirmation may be required for extra beds.

Grand Hyatt Residence Dubai

What guests think

Grand Hyatt Residence draws consistent praise for very spacious, family‑friendly apartments, efficient housekeeping, and many helpful staff interactions, while recurring critiques focus on dated interiors, tired furnishings, and occasional maintenance lapses that can detract from the otherwise comfortable stay.

Shared facilities with the adjacent hotel are extensive, but several reviews report pool closures and construction noise, and some note you must walk to the main hotel for restaurants and certain amenities. Many apartments include kitchens and laundry, though several note limited cookware or crockery. The location is handy for the airport, Wafi Mall, and the metro yet not very walkable to attractions, and a few guests mention unexpected extra charges. Best for families wanting space and resort-style amenities over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Extensive shared facilities with the adjacent Grand Hyatt Hotel, including multiple pools, spa, gym, and landscaped gardens; on-site shops/convenience store noted. Some guests experienced pool closures and construction noise affecting the area.

Related guest reviews

10

Glenville

Dec 3, 2023

·

Stayed 8 nights

The property was great, spread over20 floors and adjoining the Grand Hyatt hotel. Both properties share the gardens and the pools. If you want a restaurant there are 13 eateries in the hotel complex. If you have booked breakfast that in the main restaurant which is set in an indoor rain forest, has to be seen. The staff are very friendly and helpful, from reception to house keeping and gardening staff to the life guards. We had a 2 bedroom appartment and it was massive. Large fully equiped kitchen, large entrance hall. The lounge and dining room were huge. The table would seat around 8. The two bedrooms were big and had their own ensuites, plenty of wardrobes and drawers. We also had a thirdwash room and toilt and a seperate utility room with a washing machine and a dryer, iron and ironing board. We could see Wafi mall from the room about 10 mins slow walk away., and the Burj Kalifa on the distance. Taxis always on hand at the hotel and a metroabout 150 meyres from Wafi mall. Pharmacy on site and clinics and hospital by the metro. We would recommend staying here.

8

Carole

Mar 18, 2025

·

Stayed 7 nights

Beautifully spacious apartment. Kept really clean on a daily basis. Easy transport connections. Fantastic amenities shared with the Grand Hyatt Hotel next door.Lovely, friendly staff. The kitchen could benefit from more crockery and extra cooking pans and utensils

10

h

Nov 20, 2024

·

Stayed 3 nights

Great hotel. halfway between the airport and downtown. The residence part of the hotel is great value for money. Huge apartments which are cheaper than the rooms in the hotel. There are shops in the lobby for essentials. The only downside is that you cannot walk anywhere from the hotel. you need to drive out of it.

6

Cora

Apr 14, 2023

·

Stayed 7 nights

Großbaustelle direkt neben der Poollandschaft, da diese erweitert wird.Der Lärm sollte mit „Fahrstuhlmusik“ aus den Lautsprechern übertönt werden. Der ganztägige Einsatz vom Presslufthammer ist eine Zumutung. Bei der Buchung kein Hinweis auf diese Beeinträchtigungen. Von Expedia erfolgt auch nach Monaten keine Reaktion auf eine Beschwerde.

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10

Darren

Apr 11, 2025

·

Stayed 10 nights

Nice large clean apartments. Staff were pleasant. Restaurants in the hotel were ok but expensive. Pool area was really nice.

10

GEORGE

Oct 30, 2023

·

Stayed 6 nights

Great property, great staff, great restaurants and pools.

8

Kate

Feb 25, 2024

·

Stayed 2 nights

We weren’t advised that some of the pool areas and the 2 slides were closed as a water park is being built! The pool area is quite shabby and run down. The residences are spacious and clean but rather dated decor wise! Location for airport is good but not really for anywhere else! There are definitely better places to staff however staff were friendly!

10

Ellen

Dec 5, 2022

·

Stayed 8 nights

Amazing staff, this place is beautiful. So thoughtful and great. Pool facilities fabulous. Loads of restaurants - you never need to leave. Great for kids; we have a two year old and she loved it.

4

Sami

Mar 10, 2023

·

Stayed 7 nights

It was not mentioned that kid’s swimming pool was closed, which was disappointing for my family.

8

Thomas

Apr 25, 2025

·

Stayed 2 nights

Bodd både på hotellet og i leilighetene her. Ettersom vi ikke har behov for frokost og middag låst til et sted har vi landet på at leilighetsdelen er perfekt for oss. Relativt rimelig, alle fasiliteter er inkludert (basseng, spa, trening) i tillegg til at det er daglig renhold med bytte av håndklær osv. Leilighetene er litt daterte og gammeldags, men ganske så hele og pene sammenlignet med andre utleieenheter i denne prisklassen og romslige med gode senger. Bassengområdet er utrolig fint og passer perfekt både for barnefamilier og voksne.

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Cleanliness

Generally clean with daily housekeeping; many note tidy apartments. A few report stained carpets or plumbing issues.

Related guest reviews

10

Haitham

Mar 18, 2024

·

Stayed 12 nights

Very clean, friendly staff, lots of features and outdoor experience to enjoy

8

craig

Jan 11, 2023

·

Stayed 19,364 nights

Great size Great hotel amenities Carpet was stained and worn Some washing powder in laundry would have been nice

8

Carole

Mar 18, 2025

·

Stayed 7 nights

Beautifully spacious apartment. Kept really clean on a daily basis. Easy transport connections. Fantastic amenities shared with the Grand Hyatt Hotel next door.Lovely, friendly staff. The kitchen could benefit from more crockery and extra cooking pans and utensils

8

Abtenenciana

Feb 25, 2025

·

Stayed 1 night

We checked in 01-31-25 very nice our room we like it very much staff friendly but we checked second time 02-08-25 but our room 3 floor not very good bathroom leak water going out in floor.

2

Pardeep

Nov 4, 2024

·

This has to be the worst holiday experience of my life. Took my family away for 9 nights booked the Grand Hyatt Residence Dubai. I know Dubai very well lived and worked in all the top hotels for 15 years. I must say this is the worst hotel Ive come across ever. Rooms stink of cigarettes, Rooms are so dated its unbeleivable. Mould in fridges, cracked kitchen work tops, broken toilets, over filling sinks, dishwasher we could not even open was like a smell of some old food of some sort in there. Also rooms we booked were 2 singles 1 queen and kind - 3 bed apartment was not this at all they had to make up the queen with two single beds was not at all comfortable for my mother in law who is 76. After speaking to Expedia and the hotel Manager nothing was done - Expedia given me some credit but to be honest thats just not acceptable after the 9 days we had no choice but to stay here as they would not help with alternative accomodation. Also ended up with a full contruction site view for my holiday. No mention of this when booking even though hotel advised they have informed Expedia of this and to inform guests Avoid this Hotel its disgusting and not as described

10

Darren

Apr 11, 2025

·

Stayed 10 nights

Nice large clean apartments. Staff were pleasant. Restaurants in the hotel were ok but expensive. Pool area was really nice.

6

Salim

Aug 31, 2024

·

Stayed 1 night

١-طلب ضريبه اضافيه ٨٠ درهم دون استلام ايصال بالرغم من دفع الرسوم والضرائب مسبقا ٢-مستوى نظافه الفرش ضعيف جدا ٣-لوبي صغير وموظفه استقبال واحده

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10

Md HABIB

Mar 22, 2024

·

Stayed 3 nights

Very beautiful place to stay with family. Staffs are very good . Very clean and tidy .

8

QI W

Nov 28, 2025

·

Stayed 8 nights

Clean and big

10

Dania

Apr 22, 2024

·

Stayed 3 nights

اقامة ممتازة نظافة وترتيب

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Rooms

Apartments are very spacious and well-suited to families, with useful kitchens and laundry. Decor is dated and several guests found kitchens under-equipped.

Related guest reviews

6

Scott

Dec 8, 2024

·

Stayed 2 nights

We stayed in an apartment in the Residences complex. The apartments are very dated and under-equipped for a family. This is especially relevant to the kitchen, there were not even cereal bowls to have breakfast. The staff were amazing and the room was very clean. The main hotel looks superb so please be mindful of there being a difference.

8

Carole

Mar 18, 2025

·

Stayed 7 nights

Beautifully spacious apartment. Kept really clean on a daily basis. Easy transport connections. Fantastic amenities shared with the Grand Hyatt Hotel next door.Lovely, friendly staff. The kitchen could benefit from more crockery and extra cooking pans and utensils

10

h

Nov 20, 2024

·

Stayed 3 nights

Great hotel. halfway between the airport and downtown. The residence part of the hotel is great value for money. Huge apartments which are cheaper than the rooms in the hotel. There are shops in the lobby for essentials. The only downside is that you cannot walk anywhere from the hotel. you need to drive out of it.

10

Darren

Apr 11, 2025

·

Stayed 10 nights

Nice large clean apartments. Staff were pleasant. Restaurants in the hotel were ok but expensive. Pool area was really nice.

8

mohammad a

Jun 8, 2025

·

Stayed 7 nights

Spacious rooms a bit old but great value for family stays

10

MY DUNG

Nov 26, 2023

·

Stayed 8 nights

Its huge. Its old fashion decor but the apartment was very clean. The beds were comfy. Metro station is abt 7 mins walking and that takes you to almost all tourist attractions in Dubai.

8

Satyanarayana Vummidi

Nov 28, 2025

·

Stayed 4 nights

Grand rooms with ample space. However there is no connection between Residence and hotel but all amenities like bathrooms, restaurants only available in hotel, need to walk there.

10

Lana

Dec 5, 2022

·

Stayed 19,330 nights

Great property! little dated room but shows in photos provided great space and great function rooms

10

Rahela

Feb 24, 2023

·

Stayed 7 nights

Spacious rooms all with en-suites. Friendly staff on reception and courteous staff in housekeeping. Rooms cleaned daily. Laundry room a great advantage, washed, dried and ironed all my clothes and packed into suitcases ready to hang, saves on the laborious after holiday washing. Will recommend to family on friends.

8

Thomas

Apr 25, 2025

·

Stayed 2 nights

Bodd både på hotellet og i leilighetene her. Ettersom vi ikke har behov for frokost og middag låst til et sted har vi landet på at leilighetsdelen er perfekt for oss. Relativt rimelig, alle fasiliteter er inkludert (basseng, spa, trening) i tillegg til at det er daglig renhold med bytte av håndklær osv. Leilighetene er litt daterte og gammeldags, men ganske så hele og pene sammenlignet med andre utleieenheter i denne prisklassen og romslige med gode senger. Bassengområdet er utrolig fint og passer perfekt både for barnefamilier og voksne.

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Service

Service is widely praised as friendly and helpful, with smooth or early check-in noted. A few guests report unwelcoming interactions or unexpected extra charges at the desk.

Related guest reviews

10

Bennett

Nov 6, 2023

·

Stayed 6 nights

Fantastic room and amenities. One strange detail: booked a bedroom apartment for myself and a friend. We arrived separately (him first) then me later and they said it would be an extra charge for an additional person. I booked for two people and called to make sure we were both on the booking, so this definitely came as a surprise. It was a king bed and the apartment was massive.

10

Hussein

Dec 14, 2023

·

Stayed 4 nights

Excellent help when needed , staff very friendly & doing everything to make your stay enjoyable

10

Aras

Apr 24, 2024

·

Stayed 2 nights

Thanks to Mr Abdo who assist us when checked in

8

mahmood

Nov 14, 2025

·

Stayed 6 nights

nice location, staff unfriendly

10

Kamran

Oct 26, 2025

·

Stayed 4 nights

Excellent service and nice place

10

Kevin

Jan 9, 2023

·

Stayed 19,365 nights

Really nice staff... & we were able to check in early, which was amazing!!

10

Allison

Nov 13, 2024

·

Stayed 7 nights

Staff is very friendly!

10

Zain

Dec 2, 2024

·

Stayed 2 nights

Nice spacious rooms. Front desk was very helpful. Services are really good. Close to the airport and other areas. The only complain I have is that they charge extra tourism tax on arrival outside of all the taxes and fees paid through Expedia.

2

Waleed

Jul 15, 2023

·

Stayed 3 nights

Day of check-out i asked for gentle help. But I faced bad impact from the Manager and Egyptian employer at front desk.

10

Swen Nichlas

Nov 4, 2023

·

Stayed 6 nights

Everything was great. The staff was super and made our stay perfect!

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Location

Convenient for the airport, Wafi Mall and the nearby metro, but limited walkability to attractions so taxis or driving are often needed. Some found it a bit far from key sights.

Related guest reviews

10

Lilian

Jan 12, 2025

·

Stayed 5 nights

Me encanto la limpieza localidad el personal muy amable y sus alrededores facial para tomar el metro.

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10

Glenville

Dec 3, 2023

·

Stayed 8 nights

The property was great, spread over20 floors and adjoining the Grand Hyatt hotel. Both properties share the gardens and the pools. If you want a restaurant there are 13 eateries in the hotel complex. If you have booked breakfast that in the main restaurant which is set in an indoor rain forest, has to be seen. The staff are very friendly and helpful, from reception to house keeping and gardening staff to the life guards. We had a 2 bedroom appartment and it was massive. Large fully equiped kitchen, large entrance hall. The lounge and dining room were huge. The table would seat around 8. The two bedrooms were big and had their own ensuites, plenty of wardrobes and drawers. We also had a thirdwash room and toilt and a seperate utility room with a washing machine and a dryer, iron and ironing board. We could see Wafi mall from the room about 10 mins slow walk away., and the Burj Kalifa on the distance. Taxis always on hand at the hotel and a metroabout 150 meyres from Wafi mall. Pharmacy on site and clinics and hospital by the metro. We would recommend staying here.

8

Horace

May 18, 2023

·

Stayed 7 nights

Very friendly and courteous staff. My 3 bedroom 4.5 bath residence was a bit dated but overall very nice accommodations Really good location with easy access to beaches and downtown. I would definitely recommend.

10

h

Nov 20, 2024

·

Stayed 3 nights

Great hotel. halfway between the airport and downtown. The residence part of the hotel is great value for money. Huge apartments which are cheaper than the rooms in the hotel. There are shops in the lobby for essentials. The only downside is that you cannot walk anywhere from the hotel. you need to drive out of it.

10

Saba

Aug 26, 2024

·

Stayed 7 nights

What i didnt like was there was any walkinh dostmace grocery shopping, we had to order via careem or go by taxi to the shops, the only nearby shop was on ground level where you can buy your essentials but not juch variety. Staff were lovely, helpful, close by restaurants were slightly expensive. House keeping came every morning. Swimming outdoor and indoor excellent facilities.

10

MY DUNG

Nov 26, 2023

·

Stayed 8 nights

Its huge. Its old fashion decor but the apartment was very clean. The beds were comfy. Metro station is abt 7 mins walking and that takes you to almost all tourist attractions in Dubai.

8

Kate

Feb 25, 2024

·

Stayed 2 nights

We weren’t advised that some of the pool areas and the 2 slides were closed as a water park is being built! The pool area is quite shabby and run down. The residences are spacious and clean but rather dated decor wise! Location for airport is good but not really for anywhere else! There are definitely better places to staff however staff were friendly!

6

Joseph

Jan 4, 2025

·

Stayed 7 nights

Die Optik der Rezeption in der Residence war schon entäuschend für eine 5 Sterne Unterbringung. Hingegen war die Hotel Rezeption und Austattung der Zimmer war ansprechender. Leider liegt das Hotel auch etwas zuweit von den touristischen Sehenswürdigkeiten.

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10

Zain

Dec 2, 2024

·

Stayed 2 nights

Nice spacious rooms. Front desk was very helpful. Services are really good. Close to the airport and other areas. The only complain I have is that they charge extra tourism tax on arrival outside of all the taxes and fees paid through Expedia.

10

Jordan

May 22, 2022

·

Stayed 10 nights

Always stay here when on business. Very helpful front office and all very friendly staff. Ideal central location

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Dining

On-site dining in the main hotel offers many options, and breakfast is frequently praised. Prices can be high and a few guests found certain outlets or variety underwhelming.

Related guest reviews

8

dixieann

Mar 13, 2023

·

Stayed 7 nights

Great staff ,could of had better food selection area convenient

10

LATIFA

May 1, 2023

·

Stayed 12 nights

Hôtel superbe idéal quand on a des enfants. Énorme choix pour la restauration

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10

Glenville

Dec 3, 2023

·

Stayed 8 nights

The property was great, spread over20 floors and adjoining the Grand Hyatt hotel. Both properties share the gardens and the pools. If you want a restaurant there are 13 eateries in the hotel complex. If you have booked breakfast that in the main restaurant which is set in an indoor rain forest, has to be seen. The staff are very friendly and helpful, from reception to house keeping and gardening staff to the life guards. We had a 2 bedroom appartment and it was massive. Large fully equiped kitchen, large entrance hall. The lounge and dining room were huge. The table would seat around 8. The two bedrooms were big and had their own ensuites, plenty of wardrobes and drawers. We also had a thirdwash room and toilt and a seperate utility room with a washing machine and a dryer, iron and ironing board. We could see Wafi mall from the room about 10 mins slow walk away., and the Burj Kalifa on the distance. Taxis always on hand at the hotel and a metroabout 150 meyres from Wafi mall. Pharmacy on site and clinics and hospital by the metro. We would recommend staying here.

10

Saba

Aug 26, 2024

·

Stayed 7 nights

What i didnt like was there was any walkinh dostmace grocery shopping, we had to order via careem or go by taxi to the shops, the only nearby shop was on ground level where you can buy your essentials but not juch variety. Staff were lovely, helpful, close by restaurants were slightly expensive. House keeping came every morning. Swimming outdoor and indoor excellent facilities.

10

Darren

Apr 11, 2025

·

Stayed 10 nights

Nice large clean apartments. Staff were pleasant. Restaurants in the hotel were ok but expensive. Pool area was really nice.

10

Ricardo

Aug 11, 2024

·

Stayed 4 nights

Todo muy bien excelente ubicación y excelente instalaciones. Lo que sí debería de tener más variedad el desayuno buffet

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8

Satyanarayana Vummidi

Nov 28, 2025

·

Stayed 4 nights

Grand rooms with ample space. However there is no connection between Residence and hotel but all amenities like bathrooms, restaurants only available in hotel, need to walk there.

10

GEORGE

Oct 30, 2023

·

Stayed 6 nights

Great property, great staff, great restaurants and pools.

6

AbdulHafeedh

Jan 12, 2025

·

Stayed 3 nights

Breakfast was great but Apartment condition ls like 3 star

8

John

Apr 2, 2025

·

Stayed 4 nights

This is our favourite place to stay in Dubai. The hotel Is lovely. The Residence (adjacent to the main hotel) is ideal for families. We had a two bedroom apartment which had loads of space for us. Kitchen was ideal and the washing/ drying facilities were really handy. Only negative was the Indian restaurant. The staff are friendly and the setting is great but the food was disappointing especially for the price. Apart from that it was, as usual, a great few days.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $206	23 $205	24 $209
25 $206	26 $208	27 $192	28 $178	29 $180	30 $180	31 $180

Su	Mo	Tu	We	Th	Fr	Sa
1 $180	2 $180	3 $180	4 $180	5 $180	6 $180	7 $180
8 $180	9 $180	10 $180	11 $178	12 $180	13 $200	14 $184
15 $184	16 $184	17 $184	18 $200	19 $184	20 $180	21 $180
22 $180	23 $180	24 $232	25 $229	26 $178	27 $180	28 $180
29 $180	30 $180

Grand Hyatt Residence

Prices for Grand Hyatt Residence

About this property

Location

Room options

Apartment, 4 Bedroom

Apartment, 3 Bedroom

Apartment, 2 Bedrooms

Apartment, 1 Bedroom

Grand Villa, 4 Bedrooms, Balcony, Garden View

Guest reviews of Grand Hyatt Residence

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hyatt Residence

Prices for upcoming dates

Business details