Name: Stay Hotel Lisboa Aeroporto
Address: Rua Vasco da Gama 38, 38A, Portela-Loures, Moscavide e Portela, Loures, Portugal, Loures, Lisbon District, PT
Price range: US$80–US$194 per night
Rating: 7.8

What guests think

Across many reviews, Stay Hotel Lisboa Aeroporto is chosen mainly for quick layovers, with consistently easy access to Lisbon Airport and basic, budget-friendly stays, while feedback on room comfort, maintenance, and overall polish varies widely.

Staff are frequently described as friendly and accommodating, though service responsiveness, check-in speed, and communication can be uneven. Rooms are simple and often small with comfortable beds, but dim lighting, road noise in some rooms, lack of fridges, and occasional AC or phone issues are noted. Cleanliness is inconsistent, ranging from clean and tidy stays to complaints about stained carpets, odors, and mold. On-site facilities and dining are limited, and the airport shuttle is unreliable or absent, with few nearby restaurants in the industrial area. Best for a simple overnight before an early flight.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site facilities are basic, with limited evening dining and reports that the airport shuttle is unavailable or must be prearranged; some note elevator or general maintenance issues. Parking exists but can be limited or paid.

Related guest reviews

10

Charity

25 Dec 2024

·

Stayed 1 night

Good location near the airport. Easy checkin, well-maintained basic hotel for a short stay. Airport shuttle is an extra charge of around 30 euros. A taxi from the airport was under 5. Very convenient for an overnight stay.

8

Augusto

25 Sept 2024

·

Stayed 1 night

Only problem with the hotel was the airport shuttle. I picked this specific hotel because I didn’t want to deal with taxis or Uber for my early flight. There is no Shuttle from this hotel. They said that is something has to be arrange or whatever. I ended up taking a taxi that was parked in front of the hotel to the airport

8

Sergio

17 Sept 2025

·

Stayed 1 night

Hotel simples próximo ao aeroporto com estacionamento amplo e gratuito

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6

Hans

23 Oct 2025

·

Stayed 1 night

No bar, no dinner, no breakfast. Shower and bed.

8

Hugo Miguel

11 Jul 2024

·

Stayed 3 nights

Hotel relativamente nuevo, cerca del aeropuerto y del parque de las naciones. Parking de pago a 7 euros, lo que no me pareció caro. Recomiendo. Habitaciones con el espacio necesario. Sin nevera. Cama de calidad. Limpio. La manutención del hotel podría ser de 5 si revisaran algunos aspectos, pero en general cumple.

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8

Gordon

13 Nov 2025

·

Stayed 1 night

Good value for the money! Be nice to have an in house restaurant. We were lucky with parking but it can definitely be an issue.

4

Mary Ellen

3 Nov 2025

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Stayed 1 night

There is no airport shuttle (unless reserved 2 DAYS in advance) and location is further than advertised. After 10 pm, no food available and even nearby grocery closes at that time. Night staff seemed fairly indifferent.

8

Joseph

18 Nov 2024

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Stayed 1 night

We read that the hotel had an airport shuttle. It did not.

8

Jameson

9 Jul 2025

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Stayed 1 night

The staff we interacted with was excellent - friendly and very helpful, especially the young man that checked us in. The building needs more upkeep and maintenance. It does look like it’s underway. The elevators don’t work. The room was comfortable but some lights didn’t work and our room was next to the highway and was very noisy. There were a few repairs that hadn’t been finished yet: cracks in multiple walls and an old water leak from above that needed to be repaired with new drywall & paint. We were only here for one night and it served its purpose. It’s an easy uber to get to the Tagus Riverfront and aquarium. There are many nice restaurants down there and we ate dinner at one the night before.

4

Mary

4 Feb 2026

·

Stayed 1 night

The free shuttle service is very flawed, and nearly impossible to take advantage of.

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Cleanliness

Cleanliness feedback is mixed: several guests found carpets stained, bathrooms moldy, or rooms with lingering odors, while others reported clean, tidy stays. Housekeeping consistency appears to vary.

Related guest reviews

6

Sophie

12 Oct 2024

·

Stayed 1 night

Fine for a one night stay but carpet in bedroom and in corridors very dirty. Bathroom and bedroom were clean. Very basic accommodations. Bed was comfortable though hard. There is not much around this hotel. I arrived at night via Uber but not sure I'd like to walk around there at night.

4

Carlos

16 Oct 2025

·

Stayed 3 nights

No hay nada cerca para comer y el restaurante deja mucho que desear, la limpieza también es horrorosa, me encontré hasta una cucaracha en mi habitación y carísimo para lo que ofrece, desde luego no volveré

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2

shawn

15 Apr 2025

·

Stayed 1 night

In the morning when we woke up and grabbed our clothing and luggage there were cockroaches everywhere that ran and scattered as we moved our things

2

Kristy

30 Sept 2025

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Stayed 1 night

The rooms were disgusting. Cracks on walls, stains on carpets, bathroom floor sticky, desk had paint coming off of it. Mattresses and beds were terrible. I would never stay there again or recommend it.

6

Suzy

14 May 2025

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Stayed 1 night

The walls are very dirty in the room and my room smelt cigarett

6

Steve

26 May 2024

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Stayed 1 night

We had a late check in and had filled out the form online for keyless check in that asked for Passport number, address and several other identifying items. However, we never received the link, so we had to wait at 11:30 pm for an attendant to get us checked in. The hotel was in poor condition with dirty hall floors, scratched walls and made my wife feel ill at ease to stay here, especially since the door had no lock bar on the inside for added safety.

6

David

8 Sept 2025

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Stayed 1 night

Location is good but the hotel room was unclean. Shower had black mold in it and only 2 towels.

2

BERNARD P

24 Nov 2025

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Stayed 1 night

This hotel was absolutely disgusting. If I could I would rate it as no stars. It was run down and dirty. It could us updating but the whole place was dirty. We put our shoes on at night to walk to the bathroom as we didn't want our feet on the carpet or bathroom floor. The walls looked like someone was playing hockey in the room and there was "goo", not sure what it was smeared on the walls, both in the room and in the hallway. When we asked for a different room we were advised that all the rooms were the same.

6

Allan

30 Oct 2025

·

Stayed 1 night

Room was not clean. Walls in bathroom were dirty. Very dark in room. Close to airport. Breakfast was ok

4

Anthony

24 Apr 2025

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Stayed 1 night

The room had visible mold in the corner near the bed and smelled strongly of mildew. Shower did not drain and overall felt unclean

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Rooms

Rooms are simple and generally small but have comfortable beds. Common drawbacks include dim lighting, traffic noise in road-facing rooms, lack of fridges, and occasional issues with AC or in-room phones.

Related guest reviews

10

gary

6 Oct 2025

·

Stayed 1 night

all staff were very helpful. the rooms badly need more light , at least one more floor lamp maybe 2

4

Glaucia

19 Feb 2026

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Stayed 1 night

Péssimo! Quarto muito pequeno, não tem frigorífico em nenhum dos quartos, a tv é antiga e não pega Internet. O preço não vale o quarto! Os funcionários são excelentes.

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8

Mohammed

13 Sept 2025

·

Stayed 3 nights

The elevator got stuck between floors, which was particularly tough on one of our group members who's claustrophobic. The rooms themselves were compact and lacked a fridge, but they did have comfortable beds and were clean overall.

4

Rik

5 Nov 2025

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Stayed 1 night

A/C didn’t work. Room was uncomfortably hot and stuffy

6

LEONARD

27 Oct 2025

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Stayed 1 night

THE STAY HOTEL ROOMS HAVE NO REFRIGERATOR. FURNITURE IS NEEDS TO BE UPDATED. CARPET HAS NO PADDING UNDERNEATH. OTHER HOTELS HAVE BETTER AMENETIES AT SAME PRICE POINT.

4

Marina

13 Sept 2025

·

Stayed 1 night

Det var mycket ljud från motorvägen utanför, svårt att sova.

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8

Juliet

29 Sept 2025

·

Stayed 1 night

Lighting in the room is very bad. Needs to be brighter

6

Valeria

16 Feb 2026

·

Stayed 1 night

Muito barulho Dificuldade ar condicionado

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6

CAROLE

6 Jun 2025

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Stayed 1 night

Lighting dim. Temperature control limited on thermostat. No extra blanket. No soap dish for tiny bar of soap. No coffee packets, only tea provided.

6

Denise

31 May 2025

·

Stayed 2 nights

Close to the airport. Lidl supermarket across the road. Very noisy with constant traffic noise in rooms on the highway side.

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Service

Many guests praise friendly, helpful staff and smooth check-ins, but there are recurring reports of slow or unwelcoming service and poor communication at times. Overall responsiveness varies.

Related guest reviews

10

Chinna

18 Nov 2025

·

Stayed 1 night

During check in staff were amazing . Then after dinner we were got.in the room and the new staff was so amazing she came.directly to the room to follow up

6

Trang

2 May 2025

·

Stayed 2 nights

We arrived hotel 2 am after 3 hours struggle getting our luggages. Waiting over half hour ( just 2 group customers but the staff works so slow to deliver room’ key) to get the room’s key with another customer inside - scary - get down complain and receive another room . Because it was late so we could not buy the sim card to contact with tour guider , so, we are need wifi , the staff give wifi password 5 times in corrected , he typed psw on our phone then its work ! The hotel location is good point , 7 mins driving to the airport, but the staff services is very bad . Anybody wants to stay there that needs slow to anger while tired and receiving the room with the guest inside .

8

Glen

29 Oct 2025

·

Stayed 1 night

Front office staff were excellent.

2

Gary

5 Sept 2025

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Stayed 1 night

Terrible experience and I would say mainly due to the staff. When arrived the male and female receptionists were bickering. Then when leaving I passed my key card to the guy at reception and I smiled and said do I need to do anything else and he looked at me frowned and said ‘No you are done’ I was hoping for a ‘how was your stay’ or ‘take care’ or even ‘thank you for staying’

4

Lilia

24 Sept 2024

·

Stayed 1 night

The front desk team was not friendly and also with a lack Of service actitude. We ask for a taxi and they did not reserve anything. Fortunately a taxi was outside and we did not miss our flight.

10

Neil

12 Oct 2025

·

Stayed 1 night

All staff friendly and helpful

10

Jachson

22 Nov 2025

·

Stayed 1 night

Great client service as I needed an earlier check in and it was given with no problems.

4

Amjad mohammad

30 Mar 2024

·

Stayed 2 nights

Everything was superb including cleaning but receptionists all were rude and non professional, not just one three of them otherwise hotel is amazing.

10

william

24 Oct 2025

·

Stayed 1 night

Quick check in and very attentive staff.

2

Scott

23 Oct 2024

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AVOID, AVOID, AVOID! Arrived and no one was at the front desk. Someone eventually arrived after 5-6 min wait. No sign on the desk stating they would be back shortly. No apology when she did arrive. Assigned us a room with a broken window. Changed rooms and got a room with broken AC. Went back for a third visit to the front desk. Again no apology, no offer of compensation. Instead continued to talk over me and not let me finish a sentence. Threatened to call the cops because I raised my voice once because I couldn’t say three words without being talked over. Then she accused me of being racist. The front desk agent, the pre- midnight shift, should not be in the hospitality business. She doesn’t have basic customer service skills needed for this industry. And to top it all off, after we swapped out the broken window room, the agent re-assigned it to the next guests checking in, who also came back down to the desk for a room change. Save yourself the aggravation and avoid this hotel. The slightly cheaper price vs others in the same area isn’t worth it.

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Location

Convenient for the airport, with a Lidl supermarket across the street mentioned repeatedly. The surrounding area feels industrial or isolated with few restaurants, and public transport or metro access is limited compared with taxi or rideshare.

Related guest reviews

10

Jasmin

21 Nov 2025

·

Stayed 2 nights

Hotel is near the airport. Opposite the hotel is a shop where you can but snacks and wine. Walking distance to the busstop.

6

Roger

13 Oct 2025

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Stayed 1 night

The hotel was not necessarily in the best part of town. There were no restaurants nearby and the hotel only offered pre-made items. The furniture was well used. That all being said, this is not a hotel where you want to vacation. It's a hotel if you have an early flight or need a place on a pinch. It was inexpensive. So, I couldn't complain much.

8

Christine Lou

20 Sept 2025

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Stayed 1 night

The hotel is about 15-20 minutes bus ride from the airport. It is also across a Lidl which is nice.

8

Helen

13 May 2025

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Stayed 1 night

The staff here were fantastic and the beds were very comfortable. Only down side is it’s fairly isolated - not many restaurants/shops nearby

8

Nancy

23 Mar 2025

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Stayed 1 night

Convenient hotel near airport. Clean rooms, friendly staff. Not an attractive location otherwise.

8

Ellen

27 Sept 2025

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Stayed 1 night

Walkable to the Rotunda where there are lots of shops and restaurants. Lidl across the street.

8

Jean-Claude

3 Oct 2024

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Stayed 1 night

Près de l'aéroport, bon pour le prix, semble être un ancien quartier industriel qui est en restauration donc environnement très peu intéressant. Mais pour une nuit avant d'aller prendre l'avion ça va.

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8

Mira

6 Aug 2025

·

Stayed 1 night

Very close to the airport and rental car facility. No nearby metro it’s a good 25 min walk or you can uber.

8

joanne

25 Oct 2024

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Stayed 1 night

Convenient from Airport. Clean area but a bit isolated. Felt comfortable with staff and surroundings

8

serge

22 Mar 2025

·

Stayed 1 night

Hôtel propre et personnel accueillant a 5, minutes aéroport pas de Shuttle mais station taxi en face porte entrée hôtel ( coût 8euros)

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Dining

Breakfast starts very early and is adequate for many, but quality and stocking can be inconsistent and it is often an extra charge. There is no full dinner service on site and nearby dining is limited.

Related guest reviews

8

Denise

5 Oct 2024

·

Stayed 1 night

There was limited restaurants in the area so we decided to order delivery pizza; unfortunately it was a challenge to do this with extremely limited Portuguese but the staff at the front desk were excellent and helped us with the order. The hotel is close to the airport but you need to get there early as it is very busy. Don't waste your money on the breakfast buffet - expensive and not worth it.

8

Veronica

1 Jan 2026

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Stayed 1 night

A recepção foi muito atenciosa, dando todas as informações necessárias, check-in fácil. O quarto 224 necessita de alguns ajustes/reforma pois o suporte do papel higiênico está quase soltando da parede e as cortinas estão descosturadas, dando um aspecto de um certo desleixo. No mais, a cama confortável, café da manhã muito bom.

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10

Luiz Fernando Degrecci

26 Oct 2025

·

Stayed 1 night

Hotel próximo ao Aeroporto, muito confortável. Café da manhã completo, começa as 04:30,o que é excelente. Vários táxis ficam próximos ao Hotel. Apenas os travesseiros são poucos e muito moles.

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8

Henrique

10 Nov 2025

·

Stayed 1 night

The hotel is under renovation lacking on basic things. Very poor menu but should be better because there are no options of restaurants around.

8

Natasha

19 May 2025

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Stayed 3 nights

Receptionist could be more professional but housekeeping lady was very helpful to us as I had my infant with us Breakfast was ok but no eggs at all for our entire stay they would always tell us they ran out of eggs So that was really disappointing as my partner loves his protein intake of eggs daily

6

Hans

23 Oct 2025

·

Stayed 1 night

No bar, no dinner, no breakfast. Shower and bed.

8

Tod

22 Oct 2023

·

Stayed 1 night

The hotel has limited dining options on the property (breakfast buffet). When I inquired about dinner restaurants the staff member advised they didn't know of any prior to reverting to texting. I've worked in hospitality. "Other priorities" or outright ignorance are not excuses for shrugging off this type of request. At least hand me a list of nearby dining establishments.

8

John

29 Mar 2025

·

Stayed 2 nights

A mid-level place close to the airport. They actually feature breakfast from 4:00 a.m. to noon which is helpful if you're traveling.

10

VALDINEI

3 Jan 2026

·

Stayed 1 night

Good breakfast and location

6

ITALO

20 May 2025

·

Stayed 3 nights

Razoavel. Ficamos 3 dias. Cafe da manha era das 4 as 12h. As 5h00 ainda nao tinham colocado os ingredientes do cafe. Um unico funcionario para atender o cafe e a portaria. Precisa melhorar muito

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Month	Average price
January	US$60
February	US$67
March	US$76
April	US$95
May	US$130
June	US$117
July	US$100
August	US$93
September	US$122
October	US$104
November	US$79
December	US$66

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $110	3 $106
4 $106	5 $101	6 $117	7 $107	8 $104	9 $115	10 $128
11 $107	12 $104	13 $125	14 $115	15 $102	16 $98	17 $101
18 $80	19 $88	20 $90	21 $97	22 $89	23 $96	24 $91
25 $82	26 $80	27 $85	28 $84	29 $81	30 $90	31 $87

Stay Hotel Lisboa Aeroporto

Prices for Stay Hotel Lisboa Aeroporto

Monthly average prices

About this property

Location

Room options

Classic Double Room

Classic Twin Room

Classic Single Room

Guest reviews of Stay Hotel Lisboa Aeroporto

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Stay Hotel Lisboa Aeroporto

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $134	21 $123	22 $194	23 $157	24 $135	25 $127	26 $116
27	28	29	30