Opus Residences Kuala Lumpur by Luna

Fairly nice service apartments, new property, easy for check-in and check-out

This time was a disappointment, went to the reception to request for towels before heading out for dinner. After dinner came back and went to the reception for towels again, later we went and pickup from the reception by ourselves. Shower and toilet cover was broken, lightning too.

Good location and view, the room is big. But water pressure of a tap inside one toilet was low, no improvement after calling service. A bed sheet had stain, and was changed after calling service.

Location of the property is pretty good. It is a 10-15min walk to KL's Chinatown and a 5min walk to the skytrain. It also faces the stadium and the upcoming Merdeka 118, 2nd tallest building in the world. However, access to food options are pretty limited. You either have to walk towards Chinatown or take a grab to one of the nearby malls - Berjaya Times Sq or Lalaport. Traffic is also a problem during peak hours as the road in front of the property gets clogged up. There is also limited access to a convenience store although there is one which is a 5min walk away. Room has all the necessities of an apt; cutleries, sofa, ironing board, electric kettle, microwave, decent wifi, clean bed and sheets, but no local TV. So, you have to either access your netflix, disney+ or Amazon prime accounts to get some entertainment. Check-in was rough eventhough I knew that I had to place a deposit (no instructions to say that it has to be in Cash) but luckily, I had some foreign currency which the host was kind enough to accept and was refunded at the end of the stay. Note: a) No ATMs nearby so make sure you have some spare local currency; at least 300-500RM; b) There is no reception to handle your check-in, so make sure you have a local sim card or willing to call a local number and the rep will meet you at the reception to handover the keys. Suggestion to Luna hospitality to have a whatsapp business account since most travellers would have some form of roaming data to be able to contact

I like all facilities this hotel, also more i like the staff is very helpful & friendly really WONDERFUL Service.