Sweet 5 bedrooms single house in Hinton-20min from Jasper gate

I am very disappointed with both Vrbo's service and the host's conduct. The property was listed on Vrbo in a way that led me to believe the advertised price was the total cost for the advertised occupancy. However, after booking, I was charged additional fees that were not clearly disclosed in the listing.Vrbo advertises transparency and states there are no hidden fees, yet in my case, significant extra charges were added under Host Fees. I believe the listing was misleading and did not accurately disclose these additional costs before booking.As a customer, I expect all mandatory charges and occupancy limits to be clearly displayed on the listing page so that I can make an informed booking decision. I am dissatisfied with how this matter has been handled by both the host and Vrbo's customer service team.

Excellent experience

We had a great stay overall. The house was spacious, very clean, and thoughtfully designed—it fit our needs perfectly. We also really appreciated the great coffee and wide selection of teas, which was a nice touch. That said, there were a couple of drawbacks. The house had a noticeable musty smell that everyone in our group picked up on. It wasn’t overwhelming, but it was persistent throughout our stay. Also, there was no air conditioning, and we weren’t able to adjust the thermostat, which made it a bit uncomfortable at times. Despite these issues, the home had a lot of positives and worked well for our trip.

Accommodated our group great. Thanks for the sparkling juice and gummies. House was well stocked with towels and coffee. Everything a person needed.

The house was perfect. So clean and welcoming. Great location. Would definitely recommend and stay there again.