Name: Holiday Inn Express & Suites - Milan - Sandusky Area by IHG
Address: 11313 Milan Road, Avery, Milan, Ohio, United States of America, Avery, Erie County, US
Price range: $84–$246 per night
Rating: 9.2

What guests think

Reviews of Holiday Inn Express & Suites - Milan - Sandusky Area by IHG highlight clean rooms, friendly staff, comfy beds, and a convenient spot near the Ohio Turnpike and Cedar Point, making it a stop for families and road‑trippers.

Many guests praise the free breakfast and 24/7 lobby coffee, though some found options average or not restocked near closing. Facilities like the indoor pool and fitness room are appreciated, but the pool feels small to several reviewers. While cleanliness and service are mostly strong, a number of reviews note housekeeping misses and occasional front desk delays. Expect a modern, comfortable stay with generally reliable basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool and fitness room; several note the pool is small. Outdoor patio with fireplace and all day lobby coffee are positives.

Related guest reviews

10

Juan

Jul 30, 2024

·

Stayed 1 night

The pool was super awesome, the only little thing is it had too much chemicals (bleach), other than this the stay was super perfect 10 ⭐️

10

Amy

Sep 23, 2024

·

Stayed 1 night

Beautiful hotel just off the Ohio turnpike. First floor room was extremely private bc of the dark-out shade. Bed was extremely comfortable. Appreciated the noon checkout vs. an 11am checkout. Front desk clerk was friendly and helpful. Loved the patio area with the outdoor fireplace. Definitely staying here again

10

Brandi

Jul 15, 2024

·

Stayed 4 nights

The hotel was nice and quiet and clean. The staff was friendly and the continental breakfast was pretty amazing. The only tiny issue was the pool was small and very echoey.. The chlorine was a little bit high.. made our eyes sting..

8

Valarie

May 4, 2025

·

Stayed 1 night

Hotel is a good place to stay. Pool is a little small.

6

Krystal

May 14, 2025

·

Stayed 2 nights

Room smelled very musty. Pool is small

10

katie

Sep 29, 2025

·

Stayed 1 night

I did not have a pet. So i did not go to that area. As for the gym,. It was equipped with a nice number and vatiety of equipment .

10

Anthony K Williams

Jul 25, 2025

·

Stayed 2 nights

Daily breakfast was very good. Pool was nice. Nice fitness center. Overall very good hotel. Great value for the price.

10

Andrea

May 30, 2023

·

Stayed 1 night

Nice clean and new. Good attention to detail at breakfast, big rooms.

10

Cathy

May 24, 2024

·

Stayed 1 night

The pool is great. It seems to be very clean.

10

Muhammad

Sep 1, 2025

·

Stayed 4 nights

We stayed here for our cedar point trip on Labor Day weekend. It was a great experience. The staff was extremely professional, courteous and friendly. The evening shift lady who checked us in was very nice, professional and hardworking. The suites we stayed in was spacious and modern. Rooms are well insulated & quiet. kids enjoyed the pool a lot. The outdoor fireplace was amazing. There is always fresh coffee available in the lobby and dining area. The free continental buffet breakfast was great with a lot of variety. The customer service is awesome! The front desk staff are always in a great mood and willing to help out. Housekeeping is also phenomenal! We would definitely stay here again.

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Cleanliness

Many reviews describe the hotel and rooms as very clean, but several report lapses such as dirty bathrooms, trash left behind, or missed housekeeping.

Related guest reviews

10

Lisa

Feb 3, 2026

·

Stayed 1 night

room was very clean and the free breakfast was great!! Coffee all day was a plus too. :)

10

Rebecca

Nov 28, 2025

·

Stayed 1 night

Came in for a quick overnight stay. The lady working the front desk late at night was super friendly and helpful with any questions. Rooms were super clean. Would stay here again!

10

Ravi Prakash Reddy

Dec 21, 2024

·

Stayed 1 night

Very clean and Friendly staff

10

Maria

Oct 11, 2025

·

Stayed 1 night

Very clean hotel with friendly staff.

6

Kevin

Feb 16, 2025

·

Stayed 1 night

House keeping was the problem. There was a chicken bone and brtles of soda on the floor next to the bed, overfilled and unempty trash cans by the elevator and food vrumbs left for our entire stay in the hallways, obviously ignored by housekeeping staff passing by. Shower mechanism did not 2ork properly, and the escutcheons were losee; all hand soap and conditioner bottles were empty.

10

Andrea

Dec 28, 2024

·

Stayed 1 night

Very clean.

10

carah

Jun 18, 2025

·

Stayed 1 night

Very clean.

6

Laura

Jun 28, 2025

·

Stayed 1 night

The room was stinky smelly dingy and dirty. I had to clean someone else’s puke off the wall behind the door. And the bathroom smelled humid and the room was smelly like water had been sitting. The fridgerator was so loud but the housekeeper was even louder as if he was just vacuuming the hall right outside my door for an hour straight.

6

Jonathan

Mar 10, 2023

·

Stayed 1 night

Bathroom was dirty. Hair,etc!

6

Joseph

Sep 2, 2025

·

Stayed 1 night

The staff was super friendly. There were old taco bell sauce packets in between the bed frame and bed.

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Rooms

Rooms are modern, spacious, and quiet with very comfortable beds. Some guests reported HVAC noise, thermostat issues, or traffic noise in certain rooms.

Related guest reviews

8

Marie

Oct 26, 2025

·

Stayed 1 night

The hotel was clean, close to the highway, with friendly staff. The rooms are very comfortable, spacious with microwave & fridge. Breakfast was standard relatively tasteless fare, coffee was good!

10

Gina

Dec 3, 2023

·

Stayed 1 night

Great price, convenient location and comfortable rooms.

10

Lora

Mar 11, 2025

·

Stayed 1 night

We had a room with a king size bed. It was very comfortable and clean. Great shower! Everything seemed up to date and clean. Easy on and off the turnpike. Could hear the traffic but off in the distance. It wasn’t overly noticeable to us. We slept great and the breakfast was wonderful and substantial. There were meat choices, scrambled eggs, pancakes, yogurt, bagels and cereal, with juices and coffee for beverages. Very nice stay. Would definitely stay here again.

10

Toronto

Jan 12, 2024

·

Stayed 1 night

Very nice up to date rooms very clean overall good stay good price

10

Jessica

Oct 16, 2025

·

Stayed 2 nights

Great central location to cedar point. Nice pool big spacious room.

8

Katherine

Apr 23, 2025

·

Stayed 1 night

Loved our stay here . Except for the busy road that was in front of the hotel. Had a hard time sleeping because of all the noise. Otherwise everything else was wonderful. The employees were very nice and breakfast was very good!

10

Karli

Jul 16, 2025

·

Stayed 2 nights

Great for sleeping, as it is very quiet and has comfortable beds.

10

Connie

Apr 12, 2025

·

Stayed 1 night

Beds were exceptionally comfortable

8

cheryl

Oct 14, 2025

·

Stayed 1 night

The heat/ac unit was loud when the compressor came on and we could not be moved to another room as they were fully booked and a maintenance person was not available. Looked into the unit and found the filters and inside the unit were dirty and full of dust. Long night....

8

Kamryn

May 29, 2025

·

Stayed 2 nights

Everything was great. The only issue we had was that the thermostat would not stay at the temperature we set it to.

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Service

Staff are widely described as friendly and helpful with smooth check ins. A few guests experienced delays at the front desk or housekeeping not servicing rooms.

Related guest reviews

10

Michelle

Aug 19, 2025

·

Stayed 3 nights

Super family friendly hotel with helpful staff and delicious breakfast.

10

Joy

Aug 30, 2024

·

Stayed 1 night

This hotel had the friendliest, happy and helpful staff members that I have ever stayed in. From the front desk employees to the employees at the breakfast, and even the employees cleaning the rooms---just everyone was so nice and acted like they enjoyed their job!! That is important in this day and age. I would definitely go back!!

10

Arica

Oct 7, 2025

·

Stayed 1 night

Check in was very easy, Zander did a great job. Very easy check in, he checked my ID & Credit Card. I like that. Very nice Hotel.

2

Andrea

Nov 7, 2025

·

Stayed 1 night

The check in desk took 25 minutes to resolve a problem the computer had with a single customer - her companion checked in fine. Meanwhile 4 parties waited to be checked in. The clerk told us there would be a new computer system in 3 weeks. You needed a new computer system now and a clerk trained to deal with difficult situations.

10

Rick

Jan 5, 2025

·

Stayed 6 nights

Staff was great especially Layla at the night desk. Upbeat and helpful she signed me up for the application

10

Rebecca

Nov 28, 2025

·

Stayed 1 night

Came in for a quick overnight stay. The lady working the front desk late at night was super friendly and helpful with any questions. Rooms were super clean. Would stay here again!

6

Krista

Sep 12, 2025

·

Stayed 3 nights

I recently stayed at another Holiday Inn Express property in Columbus OH. So i jumped at the opportunity to stay at another because my last experience was amazing. However i quickly learned that not all are equal. I arrived at the property a little before check-in when i arrived there was not one employee in sight. There was a gentleman who was waiting a head of me. He waited for a while before walking outside and waiting a little longer before getting upset and leaving. I then began to call out for help and look around to see if i could find an employee. After waiting over 20 mins 2 employees came walking in from a smoke break. I later learned that 2 employees going on a smoke break together and leaing the front desk unattended was a thing at this hotel. The room was just ok. It was a little dirty i could tell the floor in the bathroom had not been cleaned and there was what looked like a drop of blood on the pillow case. This hotel is NOTHING like the one in Columbus and to think this location had better reviews than the other Holiday inn express in the area. I will not be back. The breakfast in the morning is ok. They do a god job with cleaning that area. I didnt use the pool or the outside are ..

10

Angela

Jan 27, 2025

·

Stayed 1 night

The check-in process was smooth. Front desk staff was wonderful!

4

Shelley

Jul 23, 2025

·

Stayed 2 nights

The woman at the front desk was very friendly. Her name was Amy. However, we stayed two nights and they did not clean the room overnight. We had overflowing garbage and had to empty it ourselves. Then because of no cleaning service we had no towels so we had to reuse towels. All of this was very inconvenient and lent for an unsatisfactory experience.

10

John

Jun 15, 2024

·

Stayed 1 night

Staff left me feeling welcomed and appreciated!

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Location

Convenient to the Ohio Turnpike and a short drive to Cedar Point and Sandusky. Area is generally quiet, though nearby dining is limited for some travelers.

Related guest reviews

8

Marie

Oct 26, 2025

·

Stayed 1 night

The hotel was clean, close to the highway, with friendly staff. The rooms are very comfortable, spacious with microwave & fridge. Breakfast was standard relatively tasteless fare, coffee was good!

10

Gina

Dec 3, 2023

·

Stayed 1 night

Great price, convenient location and comfortable rooms.

10

Nadia

Oct 2, 2023

·

Stayed 1 night

Stayed the night because we came to cedar point. Loved that it wasn't in the heavy congested area of downtown near Sandusky. Also loved the breakfast. I will be staying again!

10

Amber

Sep 6, 2025

·

Stayed 1 night

Easy and convenient off the Ohio turnpike.

10

Jonathan

Feb 20, 2024

·

Stayed 2 nights

Safe place and clean away from the city. Not many restaurants, but that is just fine.

10

Adam

Oct 30, 2025

·

Stayed 1 night

It was a quiet location for a good nights sleep.

8

Abbie

Jul 29, 2025

·

Stayed 2 nights

Hotel was a nice place to stay for the Sandusky area; it was a short drive (about 15 minutes) to the lake and downtown. Hotel was clean and breakfast had lots of yummy options

10

Patience

Aug 13, 2023

·

Nice facility, but not a lot on the area. Was good for a weekend stay while we visited cedar point.

10

Bobbi-jo

Aug 6, 2024

·

Stayed 1 night

Great location. Very clean and great price

10

Elena

Oct 30, 2024

·

Stayed 1 night

There is nothing unique about Holiday Inn Express but this is the whole point of it. It's clean, comfortable, affordable, safe, and is just at the freeway ramp. It's an ideal place for a break on a long road trip

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Dining

Breakfast is frequently praised and often well stocked, but some found it average, missing items, or poorly restocked near the end of service.

Related guest reviews

8

Marie

Oct 26, 2025

·

Stayed 1 night

The hotel was clean, close to the highway, with friendly staff. The rooms are very comfortable, spacious with microwave & fridge. Breakfast was standard relatively tasteless fare, coffee was good!

8

JIM

Jul 17, 2024

·

Stayed 3 nights

Property has a good location. Breakfast is a joke if you get there in the last hour, they do not restock it. No room cleaning service for half the nights we were there. Staff was friendly, but stressed. Seems like they have a nice facility but have a hard time running it smoothly.

10

Lisa

Feb 3, 2026

·

Stayed 1 night

room was very clean and the free breakfast was great!! Coffee all day was a plus too. :)

8

Tara

Sep 1, 2025

·

Stayed 1 night

Very good accommodations and the breakfast was great.

8

Abbie

Jul 29, 2025

·

Stayed 2 nights

Hotel was a nice place to stay for the Sandusky area; it was a short drive (about 15 minutes) to the lake and downtown. Hotel was clean and breakfast had lots of yummy options

8

Katy

May 22, 2024

·

Stayed 1 night

Comfy beds and nice stay. Breakfast wasn’t the best. No coffee available for hour or more.

8

ERIN

Jul 24, 2024

·

Stayed 3 nights

This is a clean hotel, the breakfast was the only area we thought needed improved.

10

Anthony K Williams

Jul 25, 2025

·

Stayed 2 nights

Daily breakfast was very good. Pool was nice. Nice fitness center. Overall very good hotel. Great value for the price.

6

Nicole

Nov 20, 2025

·

Stayed 1 night

Room was nice, breakfast was lacking options, and the automatic pancakes were under cooked and rubbery

10

Muhammad

Sep 1, 2025

·

Stayed 4 nights

We stayed here for our cedar point trip on Labor Day weekend. It was a great experience. The staff was extremely professional, courteous and friendly. The evening shift lady who checked us in was very nice, professional and hardworking. The suites we stayed in was spacious and modern. Rooms are well insulated & quiet. kids enjoyed the pool a lot. The outdoor fireplace was amazing. There is always fresh coffee available in the lobby and dining area. The free continental buffet breakfast was great with a lot of variety. The customer service is awesome! The front desk staff are always in a great mood and willing to help out. Housekeeping is also phenomenal! We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$105
February	$121
March	$133
April	$125
May	$160
June	$193
July	$207
August	$172
September	$128
October	$132
November	$102
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $149	3 $175
4 $98	5 $103	6 $101	7 $106	8 $119	9 $184	10 $184
11 $98	12 $106	13 $106	14 $101	15 $101	16 $166	17 $194
18 $84	19 $87	20 $93	21 $93	22 $103	23 $202	24 $237
25 $84	26 $95	27 $93	28 $84	29 $84	30 $166	31 $211

Holiday Inn Express & Suites - Milan - Sandusky Area by IHG

Prices for Holiday Inn Express & Suites - Milan - Sandusky Area by IHG

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room

Room, 1 King Bed, Accessible (Mobility, Roll Shower)

Room (Specialty)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds

Suite, Multiple Beds, Accessible (Communications, Accessible, Tub)

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Express & Suites - Milan - Sandusky Area by IHG

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Milan - Sandusky Area by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $172	19 $176
20 $103	21 $105	22 $96	23 $100	24 $100	25 $246	26 $236
27 $96	28 $96	29 $96	30 $100